Senior Manager - Vendor Management, Admin & GIS

Job Description:

To support activities as specified below:

1. Vendor relationships (existing, new)
2. BAU administration, which covers management of Premises/ Facilities, Security, Utilities, Order placements, inventory control, waste management, etc.
3. Expense and Accrual management
4. Customer Fulfilment
5. Mailroom management
6. Archives management
7. Price/ cost optimization; vendor negotiations
8. Special projects to the extent they cover the above areas.
9. All activities need to be supported in the context of the bank’s policies.

KEY RESPONSIBILITIES / DUTIES:

List daily/weekly duties that account for at least 5% of the time as well as typical projects or assignments.

KPIs for this role would include the following:

1. Minimising Unplanned Disruptions
2. Ensuring periodic preventive maintenances are performed & effective
3. Effectiveness of Price negotiations/ cost saves delivered.
4. Adherence to policy (for example, Vendor Policy, Outsourcing Policy)/ minimal policy breaches
5. Minimal SLA breaches for outsourced activities managed by vendors

Important Skill sets required for this position are:

Technical:

1. Mandatory: Experience in facilities management, including a working knowledge of electrical, plumbing, air-conditioning, security infrastructure
2. Mandatory: Experience in dealing with the entire vendor life-cycle (preparation and issuance of RFPs, bid management, price negotiations, agreement finalization, bid award, project tracking, periodic vendor evaluation and assessment).
3. Mandatory: Experience in dealing with local authorities such as the Police, Civil Defence, DED.
4. Mandatory: Regulatory awareness, especially in the context of safety & security.
5. Beneficial: Experience of having worked in a banking/ financial institution, with awareness of banking products, channels, overview of banking regulations.
6. Beneficial: Experience in managing document archives.

Softskills:

1. Service orientation; an ability to meet established service standards; capable of reviewing and revising service standards in coordination with Hubbed Operations.
2. Process orientation; an ability to review operational processes so as to enhance the risk management and customer orientation.
3. Team management; an ability to manage the team (comprising 1 person) and to liaise with other departments to develop back-ups to manage leaves, etc.

Qualifications / Experience Required:

1. Should have at least 10 years experience, including 4 years in a Unit Head’s capacity.
2. Ability to interact with diverse set of stakeholders
3. Ability to work to stringent deadlines, independently and with a ‘Do-it-Right-the-first-time’ approach to quality.
4. Exhibit willingness to assume additional responsibilities as may be required.
5. Fluent in Arabic, English

Company Name: Client of Symmetrical

Location: Dubai

Job Code: HR/SGS/059

Experience: 10

Job Salary: Up to AED 26,000/- to AED 28,000/- pm