326 Airport Services jobs in Dubai

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At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests' expectations at every possible turn.

Nestled between the calm turquoise waters of the Arabian Gulf and the majestic Dubai skyline, Atlantis, The Palm is the crown of the world-famous Palm island in Dubai. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether designing a couple's retreat or serving in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it's our passion.

About The Role

Are you passionate about engaging with and assisting multiple nationalities daily? Can you maintain a smile while handling high volumes? Do you thrive on creating amazing experiences for guests? If so, Atlantis, The Palm is looking for someone like you

As an Agent, Airport Services, you will be the first point of contact for all guests, ensuring their needs are met and they are assisted in a warm and personalized manner. You will maintain high energy and a positive environment while working with a great team. Additionally, you will ensure an efficient and effective flow of information between guests and all internal departments. You will also need to ensure team members are fully aware of operating procedures.

About You

The ideal candidate will have a minimum of two years' experience in a similar role or in customer service. You should have strong work ethics and a desire to continuously learn and develop within our resort. Knowledge of an additional language such as Arabic, Chinese, Italian, Spanish, French, or German is advantageous.

Atlantis Dubai is an iconic entertainment destination comprising two world-class resorts: Atlantis, The Palm and Atlantis, The Royal. We offer an excellent opportunity for you to grow and develop your career. Join a team that is adventurous, creative, warm-hearted, and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We aim to wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, constantly innovating to deliver amazing experiences and everlasting memories.

ExecuJet delivers excellence in a comprehensive range of business aviation services tailored to our clients and partners. We are dedicated to safety and strive to create a fulfilling workplace by cultivating genuine, open, and engaging relationships with passionate colleagues.

ExecuJet Middle East is currently seeking a Ramp Agent to join our team within the Fixed Base Operation (FBO).

Responsible for tasks such as aircraft towing, push-backs, loading and unloading freight, delivering luggage to passengers, and servicing aircraft as needed.

High school diploma or equivalent required.

• Minimum of 2 years experience as a Ramp Agent.
• Strong customer service skills required.
• Possess a valid UAE driving license.
• Ability to work under time constraints.
• Ability to carefully follow policies and procedures.

• Perform all ramp duties as directed by the Ramp Supervisor.
• Perform aircraft towing, push-backs, and servicing.
• Load/off-load and transport passenger and crew luggage.
• Report accidents and incidents.
• Liaise with Senior CSA to determine flight details and requirements.
• Report on and record ramp equipment serviceability.
• Maintain hygienic methods of sanitary removal and services.
• Ensure all ground equipment is available and operational at the start of each shift.
• Ensure timely and safe positioning of aircraft for departures and arrivals.
• Monitor tasks and assignments to ensure schedule adherence.
• Assist Senior Ramp Agent with setup and arrangements as needed.
• Report aircraft movements and details accurately.
• Ensure compliance with all relevant rules, regulations, and procedures.

Note: These duties are indicative and may evolve to meet business objectives as required by management.

Aviation background is essential.

Fluency in written and spoken English is required. Additional languages are advantageous.

Basic proficiency in Microsoft Office.

• Professional demeanor.
• Ability to work independently with minimal supervision.
• Team player mentality.
• Proactive approach to tasks.
• Effective communication skills.

The candidate will be responsible for:

1. Serving as the primary point of contact for the customers and all internal Galaxy offices.
2. Relationship management with customers and developing an understanding of their business needs.
3. Managing the end-to-end process of air export movement, by working closely with the customer and internal stakeholders.
4. Proactively tracking the shipments and notifying the customers whenever required.
5. Communicating the changes/deviations from the earlier devised plan, post discussion with the team, to avert risks in routing or movement.
6. Resolving customer issues by engaging suitable stakeholders.
7. Monitoring booking trends and following up with customers to increase sales and optimize the customer service experience.
8. Maintaining accurate records and documentation and ensuring compliance with all relevant regulations and standards.

Job Type: Full Time

Job Location: Dubai

Basic required skills:

• Excellent communication and interpersonal skills.
• Fluent in Hindi and English (oral and written).
• Computer literate.
• Familiar with MS Office tools.
• Familiar with international logistics and freight forwarding (ocean/air & import/export).

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We are seeking a dedicated and customer-focused Customer Service Representative to join our dynamic business development team. In this role, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and ensuring their satisfaction. You will play a key role in building strong customer relationships and contributing to the overall success of SwinFurniture.

1. Respond to customer inquiries via phone, email, and chat, providing accurate and timely information.
2. Assist customers with product information, order processing, and issue resolution.
3. Maintain a high level of customer satisfaction by addressing concerns and providing effective solutions.
4. Collaborate with cross-functional teams to ensure a seamless customer experience.
5. Keep records of customer interactions and transactions, ensuring data accuracy and completeness.

1. Bachelor’s Degree in Business Administration, Marketing, or a related field.
2. 1-2 years of experience in customer service, preferably in the furniture manufacturing industry.
3. Excellent communication and interpersonal skills, with a strong customer-oriented mindset.
4. Proficiency in customer service software and tools.
5. Strong problem-solving skills and the ability to handle challenging situations with professionalism and empathy.

SwinFurniture is a premier furniture manufacturing company dedicated to creating high-quality, stylish, and functional furniture pieces. Our mission is to provide our customers with beautifully crafted furniture that enhances their living spaces and brings comfort and elegance to their homes. We value innovation, craftsmanship, and customer satisfaction. Join us as we strive to set new standards in the furniture industry and make a lasting impression.

Career Level : Junior Level

Salary : 3000

Industry : Customer Service

Last Date : February 28, 2025

Location : Dubai

We are looking for a friendly and professional Customer Service Representative to join our team. If you have excellent communication skills and a passion for helping customers, we encourage you to apply!

1. Assist customers with inquiries, complaints, and service requests.
2. Provide information about products and services.
3. Handle phone calls, emails, and live chat support.
4. Process orders, returns, and exchanges efficiently.
5. Maintain customer records and update databases.
6. Resolve customer issues with a positive and problem-solving approach.
7. Ensure high levels of customer satisfaction.

1. Previous experience in customer service is a plus.
2. Strong verbal and written communication skills.
3. Ability to handle multiple tasks and work under pressure.
4. Good problem-solving and interpersonal skills.
5. Proficiency in Microsoft Office and CRM systems is an advantage.
6. Willingness to work flexible shifts, including weekends and holidays.

1. Competitive salary and performance-based incentives.
2. Career growth and professional development opportunities.
3. Friendly and team-oriented work environment.

Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.

Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.

Line of Service

Line of Service

Industry/Sector

Specialism

Management Level

Job Description & Summary

Position summary
To handle reception area activities. Serves as the first point of contact with the firm and the office for visitors and callers. Handle all internal and external inquiries and carry out administrative activities of the front office.

Primary duties and responsibilities
Financial

• Adhere to the allocated budget for the administrative function of the office

Customer

• Greet visitors, arrange relevant passes and make sure all callers and visitors are dealt with promptly, courteously and accurately
• Ensure visitors are made comfortable, met on a timely basis by their host, shown to the appropriate room and assisted with parking if relevant.

Internal Process

• Assist with visitor check-in process
• Maintain visitor and caller logs
• Coordinate with mailroom for outside delivery/courier services with the help of Office administrators
• Answer queries from visitors and callers, and refers them to the appropriate person
• Perform general maintenance of the reception area
• Co-ordinate with Security where relevant
• Support office manager in events planning and organization
• Act in accordance with regulations
• Perform other administrative duties as required
• Learning and Growth
• Work towards being a high quality internal service provider and ensure that all administrative support requirements are being met
• Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed

Education
High school certificate (equivalent) or Bachelor's degree

Language
Fluency in spoken and written English, proficiency in Arabic is an advantage, French is a plus

Overall Experience
Min 3 years of experience in customer service related role such as front desk or receptionist role

Specific Skills

• Experience with a professional services firm is an advantage
• Knowledge and Skills
• Strong organizational skills
• Excellent oral communication and interpersonal skills
• Must possess a professional telephone manner
• Demonstrated ability to work under pressure
• Demonstrated ability to work on own initiative
• Demonstrated team player
• Must possess a warm, friendly and professional demeanor
• Basic PC skills on excel and word
• Basic keyboard skills (at least 25 wpm)

Education (if blank, degree and/or field of study not specified)

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

Dubai, United Arab Emirates | Posted on 03/21/2025

1. Identifying and assessing a customer’s needs
2. Keeping detailed records of customer interactions
3. Following your company’s communication procedures and policies
4. Provide accurate, valid and complete information by using the right methods/tools
5. Duties will include sales of Etisalat Products like Postpaid, Prepaid, Handsets, Elife, Accessories and other services
6. Handling complaints, requests, and enquiries

1. Education: Graduate
2. Location: Anywhere in UAE
3. Age: Below 30 years
4. Experience: Fresher or experienced working with customer support
5. Customer orientation and ability to adapt/respond to different types of characters
6. Excellent communication and presentation skills
7. Ability to multi-task, prioritize, and manage time effectively

Logistics Coordinator cum Customer Service Job Description:

1. Coordinate and manage logistics operations, including transportation, warehousing, and inventory management, to ensure timely and efficient delivery of goods.

2. Serve as the primary point of contact for customers, addressing their inquiries, resolving issues, and providing exceptional customer service.

3. Schedule and track shipments, ensuring accurate documentation and compliance with regulatory requirements.

4. Collaborate with internal teams, such as warehouse and procurement, to optimize supply chain processes and improve overall operational efficiency.

5. Maintain and update customer records, including order details, delivery status, and invoicing information.

6. Handle customer complaints and disputes, offering prompt resolutions and maintaining customer satisfaction.

7. Prepare reports and analyze data to identify areas for improvement and implement effective logistics strategies.

8. Ensure effective communication and coordination with external stakeholders, such as suppliers, carriers, and customs agencies.

9. Monitor inventory levels and coordinate with suppliers to replenish stock in a timely manner.

10. Stay updated on industry trends and best practices in logistics and customer service.

11. Ensure compliance with company policies, procedures, and safety standards.

12. Contribute to the overall growth and success of the organization by actively participating in continuous improvement initiatives.

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We are seeking a detail-oriented and proactive Customer Support Specialist to manage and process sales orders efficiently and accurately. This role is critical in ensuring that customer orders are handled smoothly from entry to delivery, working closely with sales, procurement, logistics, and warehouse teams.

Key Responsibilities

• Receive and review customer sales orders to ensure accuracy and completeness.
• Process sales orders in the ERP system (Microsoft Dynamics 365 is desirable).
• Coordinate with sales, procurement, and logistics teams to confirm product availability and delivery timelines.
• Monitor and follow up on open orders to ensure timely fulfillment and delivery.
• Communicate order status updates to customers and internal stakeholders.
• Handle order changes, cancellations, and issue resolution promptly and professionally.
• Prepare and verify delivery notes and other documentation as needed.
• Maintain accurate and up-to-date customer and order records.
• Support the sales and customer service teams with administrative tasks related to order management.
• Identify opportunities for process improvements to enhance order processing efficiency.

Qualifications

• Bachelor’s degree in business administration, Supply Chain Management, or a related field.
• 1-3 years of experience in customer support, sales order processing, or a similar operational role.
• 1-2 years of Experience with ERP systems (Microsoft Dynamics, SAP, Oracle, or similar) is preferred.
• Understanding of international logistics laws, INCO terms, and commercial terms.
• Strong attention to detail and high level of accuracy.
• Excellent communication and coordination skills.
• Customer-focused mindset with a proactive approach to problem-solving.
• Fluency in English, Arabic speaker is desirable.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Proficient in Microsoft Office Suite (Excel, Word, Outlook).

• Seniority levelEntry level

• Employment typeFull-time
• IndustriesAppliances, Electrical, and Electronics Manufacturing

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