342 Assistance jobs in the United Arab Emirates

Black & Grey is hiring a prestigious and well-established university in the UAE to oversee the end-to-end operations of financial assistance and scholarship programs ensuring regulatory compliance, operational efficiency, and exceptional support to students and stakeholders.

• Lead daily functions of the Financial Aid Office ensuring all services run efficiently and are aligned with institutional goals.
• Design, implement, and assess policies related to scholarships, financial aid offerings, grants, and tuition discounts.
• Supervise processing and reconciliation of student sponsorships, financial aid disbursements, and debt recovery.
• Ensure adherence to institutional policies as well as legal and regulatory standards governing financial aid and scholarships.
• Serve as liaison between internal departments and external partners to ensure effective coordination of financial aid procedures.
• Monitor and manage scholarship and aid funds ensuring expenditures remain within authorized budgets.
• Review student eligibility, handle appeals related to academic progress, and make informed decisions on aid adjustments.
• Develop and present information sessions, workshops, and resources for students, families, and university personnel on funding opportunities and policies.
• Collaborate with government and external entities to enhance financial aid offerings and support systems.
• Oversee documentation, contracts, and reporting related to scholarships and financial aid, including during internal and external audits.
• Evaluate and troubleshoot financial aid information systems and maintain quality control standards across all student funding processes.
• Supervise processes related to special conditions fund reallocation and updating of student financial records in the university's systems.
• Ensure transparency, accuracy, and timeliness in all financial aid-related communications and decisions.

• Bachelor's degree from an accredited institution with a minimum of 4 years of relevant experience in managing scholarships and financial aid or a similar academic financial role.
• Proficiency in both English and Arabic (verbal and written) is essential, with strong communication skills to engage a diverse student and staff population.
• Demonstrated expertise in interpreting and applying financial aid policies, regulations, and eligibility requirements.
• Strong analytical and problem-solving skills with the ability to evaluate student eligibility and make sound judgments.
• Proficiency in using financial aid systems, data management tools, and common office software.
• Excellent organizational skills with a keen eye for detail, ensuring accuracy and compliance in financial aid processing.
• Ability to build and maintain collaborative relationships with internal departments and external agencies.
• Experience in managing audits, preparing reports, and maintaining documentation for scholarship and financial aid programs.
• High sense of integrity and ability to handle confidential information with discretion.
• Strong customer service orientation with the ability to provide clear, empathetic guidance to students and families seeking financial support.

We are seeking a highly organized and detail-oriented marketing assistant to support our team in coordinating campaigns, managing content, handling admin tasks, and ensuring smooth execution of both offline and digital marketing activities.

• Administrative Support: Provide administrative support for the entire marketing department across both offline and online disciplines.
• Content Creation: Assist in content creation with a focus on strong copywriting skills and proficiency in English.
• Asset Management: Manage the repository of creative, brand, and product assets.

The ideal candidate will possess excellent organizational skills, be proficient in MS Office, and have experience working in a fast-paced environment. Additionally, they should have a strong understanding of digital marketing principles and be able to communicate effectively with stakeholders.

• Bachelor's degree in Marketing or a related field.
• 1-3 years of relevant experience in Marketing.
• Proficiency in MS Excel and PowerPoint, familiar with social media and digital platforms, organized, detail-oriented, and a team player.

• Handle customer feedback and complaints received via voice channel – Call Centre (Inbound complaint campaign) through timely and controlled communication that results into a balanced, appropriate approach and enhanced customer experience.

• Handling customer's feedback and complaints received via voice channel – Call Centre (Inbound complaint campaign) in accordance to set and process and guidelines.
• Carry out outbound calls related to a follow up on client's complaint which were received via voice channel – Call Centre (Inbound complaint campaign).
• Provide customers with appropriate response basis their queries.
• Ensuring delivery of (First Call Resolution - FCR) as a key KPI as in when applicable.
• Timely Escalation of complex complaints to the Complaints Resolution Unit to ensure effective resolution.
• Maintains a courteous, respectful, helpful, and professional attitude with all customers always during the conversation in accordance with bank's service guidelines and standards.
• Highlight and escalate potential risk immediately, via the proper channels
• To participate in providing key input to ADIB management derived from customer's feedback to improve customer's experience and ultimately customers' satisfaction.

• Adherence to shift schedule & attendance.
• Avoid unplanned leaves/ absences since has a direct impact on process.
• Required to work on shifts.
• Required to do overtime when necessary.
• Strict adherence to bank's code of conduct and HR polices.

• Deliver high quality response/ resolution on customer's feedback and complaints.
• Participate in discussions and knowledge sharing within the team to help in enhancing the experience & skills.

• Work towards ensuring that service standards and KPIs are met/ exceeded that ultimately result in improved customer's experience.

• Addressing customer's enquiries & complaints within defined guidelines.
• Delivering & exceeding the set KPI's inline the Department Goals.
• Eliminate feedback being converted to complaints due to poor quality
• Ensure Customer's Satisfaction and elimination of repeated complaints.

• Customer focused managing relation within the bank's rules, regulations, and interest.
• Experienced in problem solving and managing customer feedback, with background Contact Center. Customer Service, or complaints environment.
• High level of inter-personal and communications skills with good language command.
• Thorough and detailed understanding of the banks systems, policies, products, and procedures.
• High level of analytical skills to enable problem solving and addressing customers queries.

• 0 to 2 years of experience working in Customer Experience/ Service.
• Knowledge of banking laws, policies, procedures, and practices.
• Banking experience in service delivery and customer experience.
• Excellent track record of achievement

Under broad guidance, ensures clients obtain maximum value from products and services to facilitate a positive and productive long-term relationship, either broad client or offering focused.

Shares responsibility as part of the team that drives over US$12m in info and data business.

1. Ensures fulfillment of contract specifications and ad hoc client requests to build client satisfaction under supervision.
2. Assists team members in establishing and maintaining effective business relationships with clients to proactively support their needs, possibly focused on a specific product or service.
3. Ensures, through review and verification, that the product deliverable meets the customer's specifications, including timeliness and quality.
4. Partners with the account manager and clients to derive maximum value from IQVIA products and services by explaining and expanding the usage of current IQVIA deliverables and identifying revenue opportunities within existing clients.
5. Maintains effective internal communication with sales and client support teams to keep all informed of activities with the client.
6. Monitors performance against existing service agreements and ensures client obligations are met.
7. Researches, analyzes, and responds to client inquiries that require an in-depth understanding of the client's specific business line and/or therapeutic market.
8. May conduct product/services and process training for clients and other employees.
9. May conduct service meetings at client sites.
10. Represents IQVIA on external client projects.
11. May mentor and lead other client service representatives and represent the manager in their absence.

• Bachelor's Degree required.
• Four (4) years of related work experience required.
• One (1) to two (2) years of experience as an IQVIA Client Service Representative required.
• Broad knowledge of the concepts, practices, and procedures of the client service representative field.
• Broad knowledge of IQVIA products and the pharmaceutical industry.
• Meeting facilitation, presentation, and training experience required.
• Proficiency in PC applications such as Excel.
• Ability to communicate effectively with various levels within the organization (written and oral) and manipulate large transactional databases.
• Demonstrated problem-solving, analytical, and customer service skills.
• Ability to develop and maintain relationships in a diverse business environment.
• Ability to travel to clients and IQVIA offices as appropriate.
• Accreditation preferred in multiple business lines of IMS service certification program.

IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at (website).

We are seeking a highly skilled Coordinator to join our team in Key Client Services. In this role, you will be responsible for delivering exceptional customer service to clients at their premises.

• You will monitor application/endorsement request/issues and submit them to the concerned department within agreed timelines.
• Promote and process individual Top-Up policies end-to-end on spot.
• Coordinate with relevant departments to ensure efficient daily operations.
• Prepare business reports and share them periodically with clients.

Key Performance Indicators:

• Meet productivity targets.
• Exceed quality targets and monthly quiz scores.

Requirements:

• Bachelor's degree in any field.
• English language certification is an added advantage.
• UAE Driving license is an added advantage.

Join to apply for the Dealership Service Manager – Relocation Assistance to Clinton IN role at Mechanics & Body Shops Marketplace

Join to apply for the Dealership Service Manager – Relocation Assistance to Clinton IN role at Mechanics & Body Shops Marketplace

Job Description

Think All Dealerships Are the Same? Think Again.
We’re not your typical dealership: we focus on people — our employees, our customers, and our community. We've been proudly family-owned since 1980, with 45 years of service excellence in Indiana. Our purpose? To make a difference in the lives of those who work with us and those we serve.

Job Description
Think All Dealerships Are the Same? Think Again.
We’re not your typical dealership: we focus on people — our employees, our customers, and our community. We've been proudly family-owned since 1980, with 45 years of service excellence in Indiana. Our purpose? To make a difference in the lives of those who work with us and those we serve.
Our Clinton, IN store is our newest gem — a 30,000 sq. ft. GM-certified facility with Ford, Chevy, and GMC all on one corner, plus beautiful new showrooms for Ford and Chrysler. We are growing fast, and we need a Service Manager who can lead with heart, hustle, and integrity.
Why This Role is Special

• One drive. One team. One purpose. You’ll oversee all service operations across our Clinton location — 9 techs, 4 express techs, and more on the way (we're adding 4 more technicians + 2 more lifts!).
• State-of-the-art 4-year new facilities: 28 bays, GM-certified, and growing.
• Work directly with our consultants Dan Connell (our in-house fixed ops expert) and Jim Duffy (our boots-on-the-ground shop leader) — no corporate red tape, just real collaboration.
• Hard-working and fun: Our culture is driven, humble, and hands-on. We care deeply about the work we do and the people we do it with.
• NCM Training Subscription: Personal and professional development is a core belief here. We invest in our team with access to the best live or virtual training available.
  

• Oversee daily service operations for all makes across the campus
• Manage and grow a team of technicians, express techs, advisors, and dispatchers
• Work closely with parts manager, advisors, and leadership team to streamline operations
• Drive CSI, profitability, and throughput across departments
• Collaborate with sales and ownership on integrated service-sales strategies
• Be present and involved — this is not a desk-only role
  

• Competitive salary + Bonus
• Excellent Medical, Dental, Vision and Life insurance benefits
• 401K Savings plan with employer matching (That’s free tax deferred money!).
• Paid vacation that increases with tenure
• Paid holidays
• Paid Training
• Employee discounts
• Monday to Friday workweek – No weekends!
• A place you can call home!
  

• You’re ready for a challenge and know how to have fun while working hard
• You want to be part of something growing — and help shape its future
• You believe that service managers should lead from the front, not just manage from behind a desk
• You care about your community, your team, and your long-term impact
  

• Seniority levelMid-Senior level

• Employment typeFull-time

• Job functionOther
• IndustriesMotor Vehicle Manufacturing

Referrals increase your chances of interviewing at Mechanics & Body Shops Marketplace by 2x

Get notified about new Service Manager jobs in United Arab Emirates.

Dubai, Dubai, United Arab Emirates 2 hours ago

Abu Dhabi Emirate, United Arab Emirates 1 week ago

Dubai, Dubai, United Arab Emirates 19 hours ago

Dubai, Dubai, United Arab Emirates 2 hours ago

Abu Dhabi Emirate, United Arab Emirates 3 weeks ago

Abu Dhabi Emirate, United Arab Emirates 1 week ago

Abu Dhabi Emirate, United Arab Emirates 2 weeks ago

Al Ain, Abu Dhabi Emirate, United Arab Emirates 1 hour ago

Abu Dhabi Emirate, United Arab Emirates 1 day ago

Dubai, Dubai, United Arab Emirates 12 hours ago

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Join to apply for the Dealership Service Manager – Relocation Assistance to Clinton IN role at Mechanics & Body Shops Marketplace

Join to apply for the Dealership Service Manager – Relocation Assistance to Clinton IN role at Mechanics & Body Shops Marketplace

Job Description

Think All Dealerships Are the Same? Think Again.
We’re not your typical dealership: we focus on people — our employees, our customers, and our community. We've been proudly family-owned since 1980, with 45 years of service excellence in Indiana. Our purpose? To make a difference in the lives of those who work with us and those we serve.

Job Description
Think All Dealerships Are the Same? Think Again.
We’re not your typical dealership: we focus on people — our employees, our customers, and our community. We've been proudly family-owned since 1980, with 45 years of service excellence in Indiana. Our purpose? To make a difference in the lives of those who work with us and those we serve.
Our Clinton, IN store is our newest gem — a 30,000 sq. ft. GM-certified facility with Ford, Chevy, and GMC all on one corner, plus beautiful new showrooms for Ford and Chrysler. We are growing fast, and we need a Service Manager who can lead with heart, hustle, and integrity.
Why This Role is Special

• One drive. One team. One purpose. You’ll oversee all service operations across our Clinton location — 9 techs, 4 express techs, and more on the way (we're adding 4 more technicians + 2 more lifts!).
• State-of-the-art 4-year new facilities: 28 bays, GM-certified, and growing.
• Work directly with our consultants Dan Connell (our in-house fixed ops expert) and Jim Duffy (our boots-on-the-ground shop leader) — no corporate red tape, just real collaboration.
• Hard-working and fun: Our culture is driven, humble, and hands-on. We care deeply about the work we do and the people we do it with.
• NCM Training Subscription: Personal and professional development is a core belief here. We invest in our team with access to the best live or virtual training available.
  

• Oversee daily service operations for all makes across the campus
• Manage and grow a team of technicians, express techs, advisors, and dispatchers
• Work closely with parts manager, advisors, and leadership team to streamline operations
• Drive CSI, profitability, and throughput across departments
• Collaborate with sales and ownership on integrated service-sales strategies
• Be present and involved — this is not a desk-only role
  

• Competitive salary + Bonus
• Excellent Medical, Dental, Vision and Life insurance benefits
• 401K Savings plan with employer matching (That’s free tax deferred money!).
• Paid vacation that increases with tenure
• Paid holidays
• Paid Training
• Employee discounts
• Monday to Friday workweek – No weekends!
• A place you can call home!
  

• You’re ready for a challenge and know how to have fun while working hard
• You want to be part of something growing — and help shape its future
• You believe that service managers should lead from the front, not just manage from behind a desk
• You care about your community, your team, and your long-term impact
  

• Seniority levelMid-Senior level

• Employment typeFull-time

• Job functionOther
• IndustriesMotor Vehicle Manufacturing

Referrals increase your chances of interviewing at Mechanics & Body Shops Marketplace by 2x

Get notified about new Service Manager jobs in United Arab Emirates.

Dubai, Dubai, United Arab Emirates 2 hours ago

Abu Dhabi Emirate, United Arab Emirates 1 week ago

Dubai, Dubai, United Arab Emirates 19 hours ago

Dubai, Dubai, United Arab Emirates 2 hours ago

Abu Dhabi Emirate, United Arab Emirates 3 weeks ago

Abu Dhabi Emirate, United Arab Emirates 1 week ago

Abu Dhabi Emirate, United Arab Emirates 2 weeks ago

Al Ain, Abu Dhabi Emirate, United Arab Emirates 1 hour ago

Abu Dhabi Emirate, United Arab Emirates 1 day ago

Dubai, Dubai, United Arab Emirates 12 hours ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Dealership Service Manager – Relocation Assistance to Clinton IN role at Mechanics & Body Shops Marketplace

Join to apply for the Dealership Service Manager – Relocation Assistance to Clinton IN role at Mechanics & Body Shops Marketplace

Job Description

Think All Dealerships Are the Same? Think Again.
We’re not your typical dealership: we focus on people — our employees, our customers, and our community. We've been proudly family-owned since 1980, with 45 years of service excellence in Indiana. Our purpose? To make a difference in the lives of those who work with us and those we serve.

Job Description
Think All Dealerships Are the Same? Think Again.
We’re not your typical dealership: we focus on people — our employees, our customers, and our community. We've been proudly family-owned since 1980, with 45 years of service excellence in Indiana. Our purpose? To make a difference in the lives of those who work with us and those we serve.
Our Clinton, IN store is our newest gem — a 30,000 sq. ft. GM-certified facility with Ford, Chevy, and GMC all on one corner, plus beautiful new showrooms for Ford and Chrysler. We are growing fast, and we need a Service Manager who can lead with heart, hustle, and integrity.
Why This Role is Special

• One drive. One team. One purpose. You’ll oversee all service operations across our Clinton location — 9 techs, 4 express techs, and more on the way (we're adding 4 more technicians + 2 more lifts!).
• State-of-the-art 4-year new facilities: 28 bays, GM-certified, and growing.
• Work directly with our consultants Dan Connell (our in-house fixed ops expert) and Jim Duffy (our boots-on-the-ground shop leader) — no corporate red tape, just real collaboration.
• Hard-working and fun: Our culture is driven, humble, and hands-on. We care deeply about the work we do and the people we do it with.
• NCM Training Subscription: Personal and professional development is a core belief here. We invest in our team with access to the best live or virtual training available.
  

• Oversee daily service operations for all makes across the campus
• Manage and grow a team of technicians, express techs, advisors, and dispatchers
• Work closely with parts manager, advisors, and leadership team to streamline operations
• Drive CSI, profitability, and throughput across departments
• Collaborate with sales and ownership on integrated service-sales strategies
• Be present and involved — this is not a desk-only role
  

• Competitive salary + Bonus
• Excellent Medical, Dental, Vision and Life insurance benefits
• 401K Savings plan with employer matching (That’s free tax deferred money!).
• Paid vacation that increases with tenure
• Paid holidays
• Paid Training
• Employee discounts
• Monday to Friday workweek – No weekends!
• A place you can call home!
  

• You’re ready for a challenge and know how to have fun while working hard
• You want to be part of something growing — and help shape its future
• You believe that service managers should lead from the front, not just manage from behind a desk
• You care about your community, your team, and your long-term impact
  

• Seniority levelMid-Senior level

• Employment typeFull-time

• Job functionOther
• IndustriesMotor Vehicle Manufacturing

Referrals increase your chances of interviewing at Mechanics & Body Shops Marketplace by 2x

Get notified about new Service Manager jobs in United Arab Emirates.

Dubai, Dubai, United Arab Emirates 2 hours ago

Abu Dhabi Emirate, United Arab Emirates 1 week ago

Dubai, Dubai, United Arab Emirates 19 hours ago

Dubai, Dubai, United Arab Emirates 2 hours ago

Abu Dhabi Emirate, United Arab Emirates 3 weeks ago

Abu Dhabi Emirate, United Arab Emirates 1 week ago

Abu Dhabi Emirate, United Arab Emirates 2 weeks ago

Al Ain, Abu Dhabi Emirate, United Arab Emirates 1 hour ago

Abu Dhabi Emirate, United Arab Emirates 1 day ago

Dubai, Dubai, United Arab Emirates 12 hours ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Dealership Service Manager – Relocation Assistance to Clinton IN role at Mechanics & Body Shops Marketplace

Join to apply for the Dealership Service Manager – Relocation Assistance to Clinton IN role at Mechanics & Body Shops Marketplace

Job Description

Think All Dealerships Are the Same? Think Again.
We’re not your typical dealership: we focus on people — our employees, our customers, and our community. We've been proudly family-owned since 1980, with 45 years of service excellence in Indiana. Our purpose? To make a difference in the lives of those who work with us and those we serve.

Job Description
Think All Dealerships Are the Same? Think Again.
We’re not your typical dealership: we focus on people — our employees, our customers, and our community. We've been proudly family-owned since 1980, with 45 years of service excellence in Indiana. Our purpose? To make a difference in the lives of those who work with us and those we serve.
Our Clinton, IN store is our newest gem — a 30,000 sq. ft. GM-certified facility with Ford, Chevy, and GMC all on one corner, plus beautiful new showrooms for Ford and Chrysler. We are growing fast, and we need a Service Manager who can lead with heart, hustle, and integrity.
Why This Role is Special

• One drive. One team. One purpose. You’ll oversee all service operations across our Clinton location — 9 techs, 4 express techs, and more on the way (we're adding 4 more technicians + 2 more lifts!).
• State-of-the-art 4-year new facilities: 28 bays, GM-certified, and growing.
• Work directly with our consultants Dan Connell (our in-house fixed ops expert) and Jim Duffy (our boots-on-the-ground shop leader) — no corporate red tape, just real collaboration.
• Hard-working and fun: Our culture is driven, humble, and hands-on. We care deeply about the work we do and the people we do it with.
• NCM Training Subscription: Personal and professional development is a core belief here. We invest in our team with access to the best live or virtual training available.
  

• Oversee daily service operations for all makes across the campus
• Manage and grow a team of technicians, express techs, advisors, and dispatchers
• Work closely with parts manager, advisors, and leadership team to streamline operations
• Drive CSI, profitability, and throughput across departments
• Collaborate with sales and ownership on integrated service-sales strategies
• Be present and involved — this is not a desk-only role
  

• Competitive salary + Bonus
• Excellent Medical, Dental, Vision and Life insurance benefits
• 401K Savings plan with employer matching (That’s free tax deferred money!).
• Paid vacation that increases with tenure
• Paid holidays
• Paid Training
• Employee discounts
• Monday to Friday workweek – No weekends!
• A place you can call home!
  

• You’re ready for a challenge and know how to have fun while working hard
• You want to be part of something growing — and help shape its future
• You believe that service managers should lead from the front, not just manage from behind a desk
• You care about your community, your team, and your long-term impact
  

• Seniority levelMid-Senior level

• Employment typeFull-time

• Job functionOther
• IndustriesMotor Vehicle Manufacturing

Referrals increase your chances of interviewing at Mechanics & Body Shops Marketplace by 2x

Get notified about new Service Manager jobs in United Arab Emirates.

Dubai, Dubai, United Arab Emirates 2 hours ago

Abu Dhabi Emirate, United Arab Emirates 1 week ago

Dubai, Dubai, United Arab Emirates 19 hours ago

Dubai, Dubai, United Arab Emirates 2 hours ago

Abu Dhabi Emirate, United Arab Emirates 3 weeks ago

Abu Dhabi Emirate, United Arab Emirates 1 week ago

Abu Dhabi Emirate, United Arab Emirates 2 weeks ago

Al Ain, Abu Dhabi Emirate, United Arab Emirates 1 hour ago

Abu Dhabi Emirate, United Arab Emirates 1 day ago

Dubai, Dubai, United Arab Emirates 12 hours ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.