1933 Local Businesses jobs in Dubai

Account Management Specialist

Dubai, Dubai Job Alarm

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Job Description

Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward.

Responsibilities

  • Manage a portfolio of small to medium sized restaurant partners.
  • Maintain an outstanding relationship with our restaurant partners.
  • Own and optimize catalog accuracy, in-store operations, growth initiatives, and provide everyday support.
  • Conduct performance reviews with your accounts and identify opportunities to improve revenue and market share.
  • Pitch and convince partners to participate in campaigns to grow their topline sales on noon Food
  • Sharing monthly reports and own the success of your portfolio.
  • Be a positive representative of noon Food and its brand in the market.
Qualifications
  • 2-3 years of client management experience, preferably within a high growth company
  • Excellent communication skills, written and verbal.
  • Self-starter. Capable of driving towards targets every month and ability to meet deadlines.
  • Good analytical skills. Ability to work on MS excel, CRM software.
  • Fluency in English and Hindi.

Who will excel?

  • We’re looking for people with high standards, who understand that hard work matters.
  • You need to be relentlessly resourceful and operate with a deep bias for action.
  • We need people with the courage to be fiercely original.
  • noon is not for everyone; readiness to adapt, pivot, and learn is essential.
Hiring organization

noon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. The noon ecosystem of services now marketplaces for food delivery, quick commerce, fintech, and fashion. noon is a work in progress; we’re six years in, but only 5% done.

noon’s mission: Every door, every day

About noon Food

Noon Food is a restaurant-first platform on the noon app, offering fair commissions, a sustainable program, and operating flexibility for the food and beverage industry in the Middle East. The most recent addition to the noon ecosystem, the noon Food mission is to revolutionize the F&B delivery landscape, firmly putting the control and success back in the hands of retailers.

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Account Management Specialist

Dubai, Dubai noon

Posted today

Job Viewed

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Job Description

About noon

noon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. The noon ecosystem of services now marketplaces for food delivery, quick commerce, fintech, and fashion. noon is a work in progress; we’re six years in, but only 5% done.

noon’s mission: Every door, every day

About noon Food

Noon Food is a restaurant-first platform on the noon app, offering fair commissions, a sustainable program, and operating flexibility for the food and beverage industry in the Middle East. The most recent addition to the noon ecosystem, the noon Food mission is to revolutionize the F&B delivery landscape, firmly putting the control and success back in the hands of retailers.

What you'll do:

Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward.

  • Manage a portfolio of small to medium sized restaurant partners.
  • Maintain an outstanding relationship with our restaurant partners.
  • Own and optimize catalog accuracy, in-store operations, growth initiatives, and provide everyday support.
  • Conduct performance reviews with your accounts and identify opportunities to improve revenue and market share.
  • Pitch and convince partners to participate in campaigns to grow their topline sales on noon Food
  • Sharing monthly reports and own the success of your portfolio.
  • Be a positive representative of noon Food and its brand in the market.

What you’ll need:

  • 2-3 years of client management experience, preferably within a high growth company
  • Excellent communication skills, written and verbal.
  • Self-starter. Capable of driving towards targets every month and ability to meet deadlines.
  • Good analytical skills. Ability to work on MS excel, CRM software.
  • Fluency in English and Hindi.

Who will excel?

  • We’re looking for people with high standards, who understand that hard work matters.
  • You need to be relentlessly resourceful and operate with a deep bias for action.
  • We need people with the courage to be fiercely original.
  • noon is not for everyone; readiness to adapt, pivot, and learn is essential.

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This advertiser has chosen not to accept applicants from your region.

Specialist Account Management

Dubai, Dubai Checkout

Posted today

Job Viewed

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Job Description

Checkout is actively looking for a strategic, resourceful, and highly driven Account Manager to nurture and maintain long-term relationships with our Enterprise merchants. This is an excellent opportunity to join one of the most successful FinTech companies at a turning point of its global expansion.

You will be the business advisor and main point of contact to a merchant post-integration process. You will act as the voice of our product and ambassador of our brand, acting as a trusted advisor and strategic partner to our merchants. Key for success here will be the ability to apply your business savvy knowledge and the required gravitas to effectively communicate and influence at all levels to achieve win-win scenarios and promote the value proposition.

The ideal candidate is an independent, hardworking individual able to stand out in an entrepreneurial environment and excel through self-motivation and personal drive. If you are eager to join a growing, fast-paced startup company and contribute to crafting its future, this is the role for you to make a difference.

What you'll be doing:

  • Crafting merchant-specific account development plans focusing on revenue generation
  • Building high-touch, consultative, and positive relationships with our merchants through regular and open communications
  • Delivering expertise, education, and guidance to merchants as they craft and complete a comprehensive global payments strategy
  • Analyzing merchants' performance and providing recommendations to improve the payment flow/revenue
  • Focusing on exceeding strategic and financial targets of our merchants by analyzing active payment products, transaction volumes, and service levels
  • Understanding the intricacies of our products, services, and partner networks thoroughly to leverage as needed to meet our merchants' needs
  • Collaborating with various teams across the company (e.g., Sales, Integration, Support, Legal, Engineering) to ensure an outstanding merchant experience

Qualifications:

  • Good knowledge of today’s major e-commerce and payments technologies players and future trends
  • 2 years of experience working in a PSP, Acquirer, or similar
  • Experience in a B2B Enterprise Account Management and/or Relationship Management role in the FinTech and/or Payments industry
  • A strategic problem solver with excellent project management skills
  • Customer-driven and able to establish robust relationships with assigned customer base
  • Multifaceted approach adapting to changing requirements with the ability to balance multiple opportunities
  • Proven consultative sales abilities and proven ability to work well in a fast-paced environment, collaborating across multiple departments and influencing all levels within an external organization

Additional Information:

Apply without meeting all requirements statement

If you don’t meet all the requirements but think you might still be right for the role, please apply anyway. We’re always keen to speak to people who connect with our mission and values.

We believe in equal opportunities

We work as one team. Wherever you come from, however you identify, and whichever payment method you use.

Our clients come from all over the world, and so do we. Hiring hardworking people and giving them a community to thrive in is critical to our success.

When you join our team, we’ll empower you to unlock your potential so you can do your best work. We’d love to hear how you think you could make a difference here with us.

We want to set you up for success and make our process as accessible as possible. So let us know in your application or tell your recruiter directly if you need anything to make your experience or working environment more comfortable. We’ll be happy to support you.

Take a peek inside life at Checkout via

  • Our Culture video, careers page, LinkedIn Life pages, Instagram

Employment Type: Full-time

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This advertiser has chosen not to accept applicants from your region.

Account Management Specialist

Dubai, Dubai Job Alarm

Posted today

Job Viewed

Tap Again To Close

Job Description

Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward.

Responsibilities

  • Manage a portfolio of small to medium sized restaurant partners.
  • Maintain an outstanding relationship with our restaurant partners.
  • Own and optimize catalog accuracy, in-store operations, growth initiatives, and provide everyday support.
  • Conduct performance reviews with your accounts and identify opportunities to improve revenue and market share.
  • Pitch and convince partners to participate in campaigns to grow their topline sales on noon Food
  • Sharing monthly reports and own the success of your portfolio.
  • Be a positive representative of noon Food and its brand in the market.
Qualifications
  • 2-3 years of client management experience, preferably within a high growth company
  • Excellent communication skills, written and verbal.
  • Self-starter. Capable of driving towards targets every month and ability to meet deadlines.
  • Good analytical skills. Ability to work on MS excel, CRM software.
  • Fluency in English and Hindi.

Who will excel?

  • We’re looking for people with high standards, who understand that hard work matters.
  • You need to be relentlessly resourceful and operate with a deep bias for action.
  • We need people with the courage to be fiercely original.
  • noon is not for everyone; readiness to adapt, pivot, and learn is essential.
Hiring organization

noon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. The noon ecosystem of services now marketplaces for food delivery, quick commerce, fintech, and fashion. noon is a work in progress; we’re six years in, but only 5% done.

noon’s mission: Every door, every day

About noon Food

Noon Food is a restaurant-first platform on the noon app, offering fair commissions, a sustainable program, and operating flexibility for the food and beverage industry in the Middle East. The most recent addition to the noon ecosystem, the noon Food mission is to revolutionize the F&B delivery landscape, firmly putting the control and success back in the hands of retailers.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Specialist Account Management

Dubai, Dubai Checkout

Posted today

Job Viewed

Tap Again To Close

Job Description

Checkout is actively looking for a strategic, resourceful, and highly driven Account Manager to nurture and maintain long-term relationships with our Enterprise merchants. This is an excellent opportunity to join one of the most successful FinTech companies at a turning point of its global expansion.

You will be the business advisor and main point of contact to a merchant post-integration process. You will act as the voice of our product and ambassador of our brand, acting as a trusted advisor and strategic partner to our merchants. Key for success here will be the ability to apply your business savvy knowledge and the required gravitas to effectively communicate and influence at all levels to achieve win-win scenarios and promote the value proposition.

The ideal candidate is an independent, hardworking individual able to stand out in an entrepreneurial environment and excel through self-motivation and personal drive. If you are eager to join a growing, fast-paced startup company and contribute to crafting its future, this is the role for you to make a difference.

What you'll be doing:

  • Crafting merchant-specific account development plans focusing on revenue generation
  • Building high-touch, consultative, and positive relationships with our merchants through regular and open communications
  • Delivering expertise, education, and guidance to merchants as they craft and complete a comprehensive global payments strategy
  • Analyzing merchants' performance and providing recommendations to improve the payment flow/revenue
  • Focusing on exceeding strategic and financial targets of our merchants by analyzing active payment products, transaction volumes, and service levels
  • Understanding the intricacies of our products, services, and partner networks thoroughly to leverage as needed to meet our merchants' needs
  • Collaborating with various teams across the company (e.g., Sales, Integration, Support, Legal, Engineering) to ensure an outstanding merchant experience

Qualifications:

  • Good knowledge of today's major e-commerce and payments technologies players and future trends
  • 2 years of experience working in a PSP, Acquirer, or similar
  • Experience in a B2B Enterprise Account Management and/or Relationship Management role in the FinTech and/or Payments industry
  • A strategic problem solver with excellent project management skills
  • Customer-driven and able to establish robust relationships with assigned customer base
  • Multifaceted approach adapting to changing requirements with the ability to balance multiple opportunities
  • Proven consultative sales abilities and proven ability to work well in a fast-paced environment, collaborating across multiple departments and influencing all levels within an external organization

Additional Information:

Apply without meeting all requirements statement

If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We're always keen to speak to people who connect with our mission and values.

We believe in equal opportunities

We work as one team. Wherever you come from, however you identify, and whichever payment method you use.

Our clients come from all over the world, and so do we. Hiring hardworking people and giving them a community to thrive in is critical to our success.

When you join our team, we'll empower you to unlock your potential so you can do your best work. We'd love to hear how you think you could make a difference here with us.

We want to set you up for success and make our process as accessible as possible. So let us know in your application or tell your recruiter directly if you need anything to make your experience or working environment more comfortable. We'll be happy to support you.

Take a peek inside life at Checkout via

  • Our Culture video, careers page, LinkedIn Life pages, Instagram

Employment Type: Full-time

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Account Management/Broking Analyst

Dubai, Dubai Marsh & McLennan Companies

Posted today

Job Viewed

Tap Again To Close

Job Description

Account Management/Broking Analyst page is loaded Account Management/Broking Analyst Apply remote type Hybrid locations Dubai - DIFC Gate Village time type Full time posted on Posted Yesterday job requisition id R_307036 Company: Description:

Marsh McLennan is seeking a motivated and detail-oriented Account Management/Broking Analyst II to join our dynamic team. In this role, you will be responsible for a mix of account management and broking, providing quality advice and service to our clients regarding their insurance products and risk exposure. You will partner with the sales team to drive business growth and participate in all stages of solution delivery.

As an Account Management/Broking Analyst, you will have a few years of experience and will continue to develop your skills as an individual contributor. You will tackle problems effectively and ensure tasks are completed, often with guidance from senior team members.

We will count on you to:

  • Provide exceptional service and advice to clients on insurance products and risk management strategies.
  • Collaborate with the sales team to identify opportunities for business growth and client retention.
  • Assist in the development and delivery of tailored insurance solutions to meet client needs.
  • Manage client accounts, ensuring all documentation and communications are accurate and timely.
  • Analyze client risk exposure and recommend appropriate insurance coverage.
  • Participate in client meetings and presentations, showcasing our services and solutions.
  • Stay updated on industry trends, regulations, and best practices to provide informed advice.
  • Support senior team members in complex account management tasks and projects.

What you need to have:

  • Bachelor’s degree in Business, Finance, Insurance, or a related field.
  • Experience in account management, broking, or a related role.
  • Strong understanding of insurance products and risk management principles.
  • Excellent communication and interpersonal skills, with the ability to build relationships with clients and team members.
  • Detail-oriented with strong analytical and problem-solving abilities.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Proficiency in Microsoft Office Suite and experience with insurance management software is a plus.

What makes you stand out:

  • Bachelor’s degree in Business, Finance, Insurance, or a related field.
  • Experience in account management, broking, or a related role.
  • Strong understanding of insurance products and risk management principles.
  • Excellent communication and interpersonal skills, with the ability to build relationships with clients and team members.
  • Detail-oriented with strong analytical and problem-solving abilities.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Proficiency in Microsoft Office Suite and experience with insurance management software is a plus.
Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. Similar Jobs (1) Account Management/Broking Analyst remote type Hybrid locations Dubai - DIFC Gate Village time type Full time posted on Posted 14 Days Ago #J-18808-Ljbffr

This advertiser has chosen not to accept applicants from your region.

Director, Sales & Account Management

Dubai, Dubai Concentrix

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Title:

Director, Sales & Account Management

Job Description

We are hiring an experienced & skilled leader in Sales / Client Relationship Management to drive growth strategy in our client base. The incumbent will manage existing strategic clients in the south region for the UAE marketplace.

You will be responsible for identifying potential business growth opportunities, designing & presenting Concentrix's value proposition, improving P&L position, and executing the market strategy for the clients this position will serve.

Key Responsibilities:

  • Growing the base account portfolio by increasing CNX wallet share and selling new offerings.
  • Partnering with customers to understand their business needs and objectives.
  • Building and maintaining strong, long-lasting customer relationships.
  • Developing and executing strategic plans to achieve sales targets.
  • Building pipeline, collecting client requirements, developing BPO solutions, and closing deals.
  • Defining Concentrix’s value proposition, win strategy, and competitor differentiators.
  • Effectively communicating the value proposition through proposals and presentations.
  • Understanding industry-specific landscapes and trends, and reporting on factors that influence tactical budgets and strategic directions of accounts.

Qualifications, Experience & Attributes:

  • Overall 15+ years of experience, with at least 5 years in the contact center / outsourcing space.
  • Complete understanding of commercial models & financial statements.
  • At least 2 years of experience in domains such as Account Management, Sales, Pre-Sales, or Consulting.
  • Good understanding of market landscape & connections with senior client executives.
  • Reasonable understanding of emerging technologies in the BPO space.
  • CRM BPO / outsourcing industry experience.
  • Proficient in Arabic and English.
  • Strong ability to learn quickly and operate effectively in a global organization.
  • Demonstrated ability to communicate, present, and influence credibly at all organizational levels, including executive and C-level.
  • Excellent listening, negotiation, and presentation skills.

Location:

Dubai, Property# BCB2 515, Dubai CommerCity

Language Requirements:

Time Type:

Full time

Application deadline: 2027-05-01

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents .

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Account Management/Broking Analyst

Dubai, Dubai Marsh & McLennan Companies

Posted today

Job Viewed

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Job Description

Account Management/Broking Analyst page is loaded

Account Management/Broking AnalystApply remote type Hybrid locations Dubai - DIFC Gate Village time type Full time posted on Posted Yesterday job requisition id R_307036Company:Description:

Marsh McLennan is seeking a motivated and detail-oriented Account Management/Broking Analyst II to join our dynamic team. In this role, you will be responsible for a mix of account management and broking, providing quality advice and service to our clients regarding their insurance products and risk exposure. You will partner with the sales team to drive business growth and participate in all stages of solution delivery.

As an Account Management/Broking Analyst, you will have a few years of experience and will continue to develop your skills as an individual contributor. You will tackle problems effectively and ensure tasks are completed, often with guidance from senior team members.

We will count on you to:

  • Provide exceptional service and advice to clients on insurance products and risk management strategies.
  • Collaborate with the sales team to identify opportunities for business growth and client retention.
  • Assist in the development and delivery of tailored insurance solutions to meet client needs.
  • Manage client accounts, ensuring all documentation and communications are accurate and timely.
  • Analyze client risk exposure and recommend appropriate insurance coverage.
  • Participate in client meetings and presentations, showcasing our services and solutions.
  • Stay updated on industry trends, regulations, and best practices to provide informed advice.
  • Support senior team members in complex account management tasks and projects.

What you need to have:

  • Bachelor’s degree in Business, Finance, Insurance, or a related field.
  • Experience in account management, broking, or a related role.
  • Strong understanding of insurance products and risk management principles.
  • Excellent communication and interpersonal skills, with the ability to build relationships with clients and team members.
  • Detail-oriented with strong analytical and problem-solving abilities.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Proficiency in Microsoft Office Suite and experience with insurance management software is a plus.

What makes you stand out:

  • Bachelor’s degree in Business, Finance, Insurance, or a related field.
  • Experience in account management, broking, or a related role.
  • Strong understanding of insurance products and risk management principles.
  • Excellent communication and interpersonal skills, with the ability to build relationships with clients and team members.
  • Detail-oriented with strong analytical and problem-solving abilities.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Proficiency in Microsoft Office Suite and experience with insurance management software is a plus.
Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.Similar Jobs (1)Account Management/Broking Analystremote type Hybrid locations Dubai - DIFC Gate Village time type Full time posted on Posted 14 Days Ago
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Director, Sales & Account Management

Dubai, Dubai Concentrix

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Title:

Director, Sales & Account Management

Job Description

We are hiring an experienced & skilled leader in Sales / Client Relationship Management to drive growth strategy in our client base. The incumbent will manage existing strategic clients in the south region for the UAE marketplace.

You will be responsible for identifying potential business growth opportunities, designing & presenting Concentrix's value proposition, improving P&L position, and executing the market strategy for the clients this position will serve.

Key Responsibilities:

  • Growing the base account portfolio by increasing CNX wallet share and selling new offerings.
  • Partnering with customers to understand their business needs and objectives.
  • Building and maintaining strong, long-lasting customer relationships.
  • Developing and executing strategic plans to achieve sales targets.
  • Building pipeline, collecting client requirements, developing BPO solutions, and closing deals.
  • Defining Concentrix’s value proposition, win strategy, and competitor differentiators.
  • Effectively communicating the value proposition through proposals and presentations.
  • Understanding industry-specific landscapes and trends, and reporting on factors that influence tactical budgets and strategic directions of accounts.

Qualifications, Experience & Attributes:

  • Overall 15+ years of experience, with at least 5 years in the contact center / outsourcing space.
  • Complete understanding of commercial models & financial statements.
  • At least 2 years of experience in domains such as Account Management, Sales, Pre-Sales, or Consulting.
  • Good understanding of market landscape & connections with senior client executives.
  • Reasonable understanding of emerging technologies in the BPO space.
  • CRM BPO / outsourcing industry experience.
  • Proficient in Arabic and English.
  • Strong ability to learn quickly and operate effectively in a global organization.
  • Demonstrated ability to communicate, present, and influence credibly at all organizational levels, including executive and C-level.
  • Excellent listening, negotiation, and presentation skills.

Location:

Dubai, Property# BCB2 515, Dubai CommerCity

Language Requirements:

Time Type:

Full time

Application deadline: 2027-05-01

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

SVP Account Management - MEA

Dubai, Dubai Thunes

Posted today

Job Viewed

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Job Description

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Context of the role
As the SVP Account Management, you will be responsible for leading and managing the account management team across the Middle East and Africa to achieve business objectives and ensure the highest level of customer satisfaction. You will oversee the development and execution of strategies to strengthen customer relationships, drive revenue growth and meet and exceed sales targets. Your role will involve collaborating with cross-functional teams, building strong client partnerships, and maintaining a deep understanding of market trends. This is a leadership position that requires exceptional communication, strategic thinking, and relationship management skills.

SVP Account Management – MEA
Context of the role
As the SVP Account Management, you will be responsible for leading and managing the account management team across the Middle East and Africa to achieve business objectives and ensure the highest level of customer satisfaction. You will oversee the development and execution of strategies to strengthen customer relationships, drive revenue growth and meet and exceed sales targets. Your role will involve collaborating with cross-functional teams, building strong client partnerships, and maintaining a deep understanding of market trends. This is a leadership position that requires exceptional communication, strategic thinking, and relationship management skills.
Responsibilities

  • Lead, mentor, and manage a team of account managers/directors, providing guidance, support, and training as needed.
  • Develop and execute strategic account management plans to achieve revenue targets and customer satisfaction goals.
  • Build and nurture strong relationships with key clients, understanding their needs and aligning company solutions to address them.
  • Collaborate with internal teams, including sales, marketing, product, and customer support, to ensure seamless customer experiences and successful account growth.
  • Analyze market trends, competitive landscape, and customer insights to identify growth opportunities and recommend strategies for account expansion.
  • Drive customer retention initiatives, implementing best practices to enhance customer loyalty and reduce churn.
  • Monitor account performance metrics, track revenue growth, and prepare regular reports for senior management.
  • Conduct regular business reviews with key clients to assess satisfaction levels, identify areas for improvement, and explore opportunities for upselling and cross-selling.
  • Stay updated with industry trends, emerging technologies, and best practices in account management and customer success.
  • Continuously enhance the account management process, implement tools and systems, and streamline workflows to optimize efficiency and productivity.
What We Are Looking For
  • Bachelor's degree in business administration, marketing, or a related field. An MBA or advanced degree is preferred.
  • 15+ years experience in business development / account management, with a track record of successfully managing and growing key accounts.
  • Proven experience leading a distributed high performing account management teams - ability to inspire and motivate a team.
  • In depth knowledge of the cross border payments industry
  • Experience managing accounts across both the Middle East and Africa
  • Strong business acumen and strategic thinking skills, with the ability to identify growth opportunities and make data-driven decisions.
  • Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships at all levels.
  • Results-oriented mindset with a focus on achieving targets and driving revenue growth.
  • Analytical mindset and proficiency in using data to drive insights and measure performance.
  • Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
  • Strong negotiation and problem-solving skills, with the ability to handle challenging situations and resolve conflicts.
About Thunes
Thunes is the Smart Superhighway for money movement around the world. Thunes’ proprietary Direct Global Network allows Members to make payments in real-time in over 130 countries and more than 80 currencies.
Thunes’ Network connects directly to over 7 billion mobile wallets and bank accounts worldwide, via more than 350 different payment methods, such as GCash, M-Pesa, Airtel, MTN, Orange, JazzCash, Easypaisa, AliPay, WeChat Pay and many more.
Members of Thunes’ Direct Global Network include gig economy giants like Uber and Deliveroo, super-apps like Grab and WeChat, MTOs, fintechs, PSPs and banks. Thunes’ Direct Global Network differentiates itself through its worldwide reach, in-house Smart Treasury Management Platform and Fortress Compliance Infrastructure, ensuring Members of the Network receive unrivalled speed, control, visibility, protection and cost efficiencies when making real-time payments globally.
Headquartered in Singapore, Thunes has offices in 12 locations, including Barcelona, Beijing, Dubai, London, Manila, Nairobi, Paris, Riyadh, San Francisco, Sao Paulo and Shanghai. For more information, visit: level
  • Seniority levelExecutive
Employment type
  • Employment typeFull-time
Job function
  • Job functionBusiness Development and Sales

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  23. medical_services Dental
  24. medical_services Driving & Transport
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  26. school Education & Teaching
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  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
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  36. security Information Security
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  39. code IT & Software
  40. gavel Legal
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  43. supervisor_account Management
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  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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