3 jobs in Antons Recruitment Agency

We are seeking a dedicated and experienced Site Supervisor – Civil to oversee the execution of interior fit-out and renovation projects across Dubai and the UAE. The ideal candidate will be responsible for supervising site activities, coordinating project teams, and ensuring work is completed according to quality, safety, and project requirements.

This role is well-suited for candidates with hands-on experience in UAE fit-out and renovation projects who can independently manage site operations and drive project progress.

Key Responsibilities

• Supervise daily site activities and ensure work is carried out according to approved drawings, specifications, and project requirements.
• Coordinate with engineers, subcontractors, suppliers, and project stakeholders to ensure smooth site operations.
• Monitor site progress, quality standards, and compliance with project schedules.
• Conduct regular site inspections and provide progress updates to project management.
• Manage labour teams, subcontractors, and site resources efficiently.
• Ensure compliance with UAE construction regulations, health and safety requirements, and company procedures.
• Assist in material planning, site logistics, and resource allocation.
• Identify and resolve day-to-day site challenges to maintain project timelines.
• Maintain site records and ensure proper documentation of project activities.
• Support project teams in achieving successful and timely project completion.

Requirements

• Diploma in Civil Engineering or a related field.
• Proven experience supervising renovation, interior fit-out, or construction projects within the UAE.
• Experience overseeing multiple fit-out or renovation projects from execution through completion.
• Strong understanding of site operations, construction methods, and interior fit-out works.
• Ability to read and interpret technical drawings, shop drawings, and project specifications.
• Good communication, coordination, leadership, and problem-solving skills.
• Ability to manage site activities independently and work under project deadlines.

Preferred Skills

• Site Supervision
• Interior Fit-Out
• Renovation Projects
• Construction Coordination
• Labour Management
• Quality Control
• Health & Safety Compliance
• Material Planning
• Project Scheduling
• Technical Drawing Interpretation

Compensation & Benefits

• Competitive salary package based on qualifications and experience.
• Employment visa sponsorship.
• Professional and collaborative working environment.
• Career growth and development opportunities.
• Opportunity to work on diverse fit-out and renovation projects across the UAE.

Overview

We are currently seeking an experienced Arabic-English Call Centre Agent to join a growing customer service team within the device protection and claims administration sector. The successful candidate will be responsible for handling customer inquiries, managing claims-related communications, and delivering exceptional customer service while maintaining a high level of professionalism and empathy.

This role is ideal for candidates with previous experience in call centres, customer support, warranty services, insurance claims administration, or after-sales service environments.

Key Responsibilities

• Handle inbound and outbound customer calls related to device protection plans, warranty services, and claims processes.
• Provide accurate information regarding claim status, policy coverage, and service procedures.
• Manage customer expectations and professionally communicate claim outcomes and coverage decisions.
• Assist customers with payment collection processes by sending payment links and following up on outstanding payments.
• Coordinate with repair and service centres to monitor claim progress and ensure timely closure.
• Maintain detailed records of customer interactions and claim updates within internal systems.
• Resolve customer concerns efficiently while ensuring a positive customer experience.
• Escalate complex cases when necessary and collaborate with internal departments for prompt resolution.
• Ensure compliance with company procedures, service standards, and data confidentiality requirements.

Requirements

• Previous experience in a call centre, customer service, telecalling, or claims administration role.
• Experience handling warranty claims, device protection plans, accidental damage claims, or insurance-related services is highly preferred.
• Fluency in both Arabic and English (written and spoken) is mandatory.
• Excellent communication, interpersonal, and customer service skills.
• Strong ability to manage challenging customer situations with patience, empathy, and professionalism.
• Good organizational skills with the ability to multitask and prioritize workload.
• Proficiency in Microsoft Office applications and CRM systems is an advantage.
• UAE driving licence is preferred.

Preferred Candidate Profile

• Experience working in consumer electronics, device protection services, insurance, warranty management, or customer support environments.
• Strong problem-solving and follow-up capabilities.
• Candidates currently residing in the UAE and available for immediate joining will be preferred.