Client Servicing Specialist Jobs In Dubai 2022 | Bamboo Card

Full Job Description

• Ensuring that all clients agreement and contact details are stored in the company’s data base through the CRM system.
• Registering the newly on-board clients in the Company’s Portal through proper coordination with the Sales team.
• Responsible in on time catalogue assignment and client portal invitation to the new users.
• Processes documentations and Codes delivery based on Orders received from clients.
• Recording of Funding received from clients through the Portal as to the client preferred currencies
• Monitoring and monthly reconciliation of all Clients Funding
• Tracking of completed Manual Orders and ensuring its completeness and accuracy.
• Responsible in sending the Sales Invoices and Sales Transaction Report to all Clients per week or per month based on agreed billing procedures.
• Catalogues updates for new Brands and Margins weekly with proper communication to all clients.
• Maintains and updates Client Manual on a regular basis including the process flows.
• Builds, maintains and improves relationships with Clients through regular communications.
• Perform all other ad hoc tasks assigned by the line manager.

• Bachelor’s Degree in any Business-related courses is preferable but not essential.
• Excellent English Written and Verbal Communications Skills
• Advance knowledge on MS Excel