Technical Account Manager

Full Job Description

Abu Dhabi, United Arab Emirates | Posted on 05/09/2023

We are looking for an experienced Technical Account Manager to manage a territory of fast-growing Higher Education-focused EdTech accounts in MENA region. The ideal candidate has a terrific reputation for overachieving quota while focusing on the customer. This individual should possess both a sales and technical background that enables them to drive an engagement at the CXO levels and ICT managers of these accounts

Key Responsibilities: 

• Develop an understanding of GamaLearn’s platforms from Education and Technology perspectives

• Deliver product demos, provide insightful technical and pedagogical answers, and articulate value for customers (phone, in-person, and at conferences)

• Proven record of accomplishment of effective revenue generation in a B2B environment and working to meet and exceed ambitious targets

• Experience communicating and presenting to senior leadership

• Willing to travel 25%+ to customer locations within the region/territory assigned

• Managing Premier Field Engineers, establishing a clear line of communication, and assigning responsibilities and scheduling based on emerging needs and pre-planned allocations

• Work with partners to extend reach & drive adoption.

• Ensure customer satisfaction

• Presentation and Communication Skills (Both in Arabic and English)

• Problem-solving skills

• 5+ years of experience in account management, business development and/or sales in the Education field

• BA/BS degree in Education, Business Administration, or any related field Experience

• Accreditation and Assessment Solutions (Optional)

Preferred Qualifications

• A technical background in engineering, computer science, or Management Information Systems

• Extensive customer network, particularly in the EdTech ecosystem

• Medical insurance
  
• Other allowance
  
• Long service awards according to performance
• End of service awards according UAE labor law
  
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