What Services Jobs are in the United Arab Emirates?

**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** DIFC off Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates,
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
The Catering Sales Manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue. The incumbent implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional.
OR
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Managing Sales Activities**
- Manages sales efforts for the hotel including local corporate and social catering.
- Works collaboratively with off-property sales channels (e.g., Sales Office, Area Sales, EST) to ensure sales efforts are coordinated, complementary and not duplicative.
- Responds to incoming catering opportunities for the hotel.
- Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals.
- Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Closes the best opportunities for the hotel based on market conditions and hotel needs.
- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
- Designs, develops and sells creative catered events.
- Maximizes revenue by up-selling packages and creative food and beverage.
- Manages catering sales revenue and operation budgets, and provides forecasting reports.
- Develops menus which drive sales.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Participates in and practices daily service basics of the brand.
- Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
- Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and the company.
**Providing Exceptional Customer Service**
- Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to ensure guest satisfaction.
- Executes and supports the company's Customer Service Standards and hotel's Brand Standards.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
- Gains understanding of the hotel's primary target customer and service expectations; serve the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
- Develops a close working relationship with operations to ensure execution of strategies at the hotel level.
**Additional Responsibilities**
- Performs other duties, as assigned, to meet business needs.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Title:
AFCAP V: UAE SWA Transient Aircraft Services: Alternate Site Manager (Secret Clearance)
Belong, Connect, Grow , with KBR!
Program Summary
KBR, through the AFCAP V Program, assists the U.S. Air Force by offering Southwest Asia Transient Aircraft Services (SWA TAS). These services facilitate essential aircraft arrivals and departures services for United States and Coalition Forces. Alongside SWA Transient Aircraft Services, KBR delivers Engineering Support, NTV Leasing, LAMS, Power Production, BOS-I, and a range of quality-of-life solutions that help sustain base operations.
Job Summary
The Alternate Site Manager (ASM) is responsible for supporting the day-to-day management, coordination, and performance of all Transient Aircraft Services (TAS) operations at an assigned installation within the Southwest Asia Area of Responsibility (AOR). Reporting directly to the Site Manager, the ASM ensures aircraft servicing operations are executed safely, efficiently, and in full compliance with the Performance Work Statement (PWS), contractual requirements, applicable Technical Orders, airfield safety standards, and U.S. Government/U.S. Air Force directives.
This position provides leadership across all flight line operations, including aircraft arrival, marshaling, parking, servicing, turn-around, and departure activities, while assisting in the supervision of all assigned personnel supporting TAS operations. The ASM serves as the designated authority in the absence of the Site Manager and is accountable for maintaining operational continuity, coordinating with Government stakeholders, and ensuring consistent performance in a high-tempo, 24/7/365 austere environment.
Roles and Responsibilities
+ Maintain a ZERO Harm workplace by enforcing strict adherence to flight line safety standards, FOD prevention programs, and tool control procedures at all times .
+ Ensure full compliance with Environmental, Safety, and Quality Assurance requirements; support documentation, reporting, and enforcement across TAS operations.
+ Assist in the daily oversight of TAS operations, including aircraft arrival, marshaling, parking, servicing, turn-around, and departure activities to ensure PWS performance objectives are met.
+ Lead, supervise, and mentor assigned personnel during shifts; reinforce operational discipline, safety standards, and quality execution.
+ Serve as the acting Site Manager in the absence of the Site Manager, maintaining full authority over daily operations and decision-making.
+ Coordinate daily tasking and priorities; assign work, monitor execution, and resolve operational challenges impacting aircraft flow and mission execution.
+ Schedule personnel (shifts, rotations, coverage) to maintain required 24/7/365 service levels, including surge and contingency operations.
+ Inspect and audit in-process and completed work to verify compliance with PWS requirements, Technical Orders, and airfield procedures; implement corrective actions as required .
+ Oversee execution of aircraft ground handling and servicing operations to ensure safety, efficiency, and compliance with applicable standards.
+ Monitor performance trends, identify operational risks, and assist in implementing corrective actions to sustain mission readiness.
+ Maintain effective coordination with Government stakeholders (COR, ACO, Airfield Management, Maintenance Operations Center (MOC), and other mission partners).
+ Ensure accurate documentation, reporting, and records management, including staffing updates, performance metrics, and operational deliverables.
+ Maintain accountability of on-site equipment, vehicles, and tools; ensure proper use, maintenance, and documentation.
+ Support training, qualification, and readiness of personnel; ensure all team members meet required certifications and standards.
+ Assist with transition, mobilization, and demobilization activities to maintain continuity of operations.
+ Plan, organize, and prioritize multiple competing requirements in a dynamic, austere environment while maintaining mission focus.
+ Perform additional duties and special projects as assigned by the Site Manager.
Basic Qualifications
+ U.S. National (USN) with an active Secret Security Clearance
+ Minimum 6 years of experience in aviation operations, aircraft maintenance, or Transient Aircraft Services
+ Demonstrated experience in flight line operations and aircraft servicing
+ Prior experience in a supervisory or leadership role
Strong knowledge of:
+ Aircraft ground handling and servicing procedures
+ Airfield safety requirements and flight line operations
+ Applicable Technical Orders and maintenance practices
Preferred Qualifications
+ Prior experience managing TAS operations at locations such as:
+ Prince Sultan Air Base
+ Al Udeid Air Base
+ Al Dhafra Air Base
+ Ali Al Salem Air Base
+ Muwaffaq Salti Air Base
+ Prior experience supporting U.S. Air Force TAS operations
K BR Benefits
KBR offers a selection of competitive lifestyle benefits which could include 401 K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.

Title:
AFCAP V: Jordan SWA Transient Aircraft Services Technician (Secret Clearance)
Belong, Connect, Grow , with KBR!
Program Summary
KBR, through the AFCAP V Program, assists the U.S. Air Force by offering Southwest Asia Transient Aircraft Services (SWA TAS). These services facilitate essential aircraft arrivals and departures services for United States and Coalition Forces. Alongside SWA Transient Aircraft Services, KBR delivers Engineering Support, NTV Leasing, LAMS, Power Production, BOS-I, and a range of quality-of-life solutions that help sustain base operations.
Job Summary
The Transient Aircraft Services (TAS) Technician is responsible for the execution of aircraft ground handling and servicing operations at an assigned installation. Reporting directly to the Supervisor, the TAS Technician performs aircraft arrival, marshaling, parking, servicing, turn-around, and departure tasks in support of mission requirements.
This position ensures all aircraft servicing activities are conducted safely, efficiently, and in full compliance with the Performance Work Statement (PWS), applicable Technical Orders, airfield safety standards, and U.S. Government/U.S. Air Force directives. The TAS Technician is accountable for maintaining operational readiness, adhering to strict safety protocols, and supporting continuous 24/7/365 flight line operations in a high-tempo, austere environment.
Roles and Responsibilities
+ Maintain a ZERO Harm workplace by strictly adhering to all flight line safety requirements, including FOD prevention, tool control, and proper use of PPE at all times .
+ Perform aircraft marshaling, parking, and positioning in accordance with applicable Technical Orders and airfield procedures.
+ Execute aircraft arrival and departure services, including chocking , grounding, and ensuring safe positioning on the flight line.
+ Conduct aircraft servicing operations, including general ground handling tasks required to support aircraft turn-around and mission readiness.
+ Assist in aircraft launch and recovery operations in coordination with Supervisors and Airfield Management.
+ Perform operator-level inspections and servicing of assigned equipment, including vehicles and support equipment used in TAS operations.
+ Maintain strict accountability of tools and equipment; ensure compliance with tool control programs at all times .
+ Participate in FOD prevention activities, including routine flight line inspections and immediate removal of foreign objects.
+ Follow all applicable Technical Orders, safety directives, and standard operating procedures during all aircraft servicing operations.
+ Communicate effectively with Supervisors and team members to ensure safe and efficient execution of tasks.
+ Identify and report safety hazards, equipment malfunctions, and operational issues to leadership immediately .
+ Support documentation requirements, including aircraft servicing records, shift logs, and inspection checklists.
+ Assist in maintaining cleanliness and organization of the flight line and work areas.
+ Support training and qualification requirements to maintain mission readiness and compliance with certification standards.
+ Perform duties in austere conditions, including extreme weather, while maintaining safety and operational discipline.
+ Perform additional duties and tasks as assigned by the Supervisor or Site Manager.
Basic Qualifications
+ Must be a U.S. citizen 
+ Ability to obtain/ maintain a SECRET clearance
+ Ability to maintain operational continuity across rotations and work within Government-led governance rhythms
+ Minimum 3-5 years of experience in aviation operations, aircraft maintenance, or Transient Aircraft Services
+ Hands-on experience working on a flight line or in aircraft ground operations
Basic knowledge of:
+ Aircraft marshaling and ground handling procedures
+ Flight line safety requirements
+ Use of ground support equipment
Preferred Qualifications
+ Prior experience supporting U.S. Air Force TAS operations
+ FAA Airframe & Powerplant (A&P) certification or equivalent military experience
+ Familiarity with FOD programs, tool control, and flight line safety compliance
+ Experience coordinating with MOC, Airfield Management, and aircraft maintenance teams .
K BR Benefits
KBR offers a selection of competitive lifestyle benefits which could include 401 K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.

Legal Counsel - Global Trade Services (GTS)
Location:
Dubai, Dubai, AE, -
Brand: HSBC
Area of Interest:
Closing Date: Hybrid Worker
Date: 16 Jul 2026
**Job description**
**Some careers grow faster than others.**
**If you're looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC.**
**About Legal**
Global Legal plays an important role in protecting HSBC's reputation, helping to safeguard the organisation by providing robust and comprehensive advice on legal issues and risks. Our lawyers advise senior management and the Global Businesses and Functions. They offer a range of legal skills, jurisdictional experience and practice specialisms across all the countries and territories in which HSBC operates.
**The Role**
The Legal Counsel provides expert and professional legal advice, guidance and support to ensure that the legal and reputational risks faced by the area of coverage are identified, reported and mitigated.
This role will typically report to a Senior Legal Counsel, an Associate General Counsel, a Managing Associate General Counsel or to a Country General Counsel.
In this role you will be responsible for :
+ Providing expert and professional legal advice, guidance and support to HSBC's Global Trade Services ( **GTS** ) business in UAE and across MENAT in the context of Corporate & Institutional Banking ( **CIB** ) customers in a cost-effective manner to ensure that the Group's exposure to legal and reputational risk is identified, reported and mitigated
+ Be the accountable lawyer or aiding the accountable lawyer for the GTS business in MENAT on all material legal issues that the business faces
+ Drafting, reviewing and negotiating relevant transaction documentation principally focused on core trade and structured trade transactions but including all forms of CIB and GTS documentation used across onboarding, lending, trade and in respect of new innovative & digital product development across MENAT
+ Executing against relevant policies and procedures for the relevant area of coverage to ensure that Legal's role in the second line of defence can be executed
+ Advising relevant GTS Management on non-standard legal and reputational risks
+ Evaluating and responding to changes in legal and regulatory requirements as they arise
+ Providing legal advice, that is prompt, succinct, easy to understand, and adds value by identifying the root cause of the problem and seeing the 'bigger picture'
+ Providing commercially sensitive, pragmatic and practical guidance and support to relevant businesses in relation to GTS matters in a cost-effective manner
+ Ensuring that legal implications and risks of initiatives and/or complex matters are effectively communicated to and understood by the relevant business area
+ Working alongside Regional General Counsel, MENAT, Head of Banking Legal, MENAT and Regional Head of GTS Legal, MENAT on broader wholesale and functional projects as required.
+ Maintaining and develop positive and professional working relationships with CIB and wider product teams (e.g. GPS, CCM and CMA), other functional departments (e.g. compliance) and the wider CIB Legal teams across MENAT and globally
+ Participating effectively as part of the CIB and MENAT Regional legal teams, and Global GTS Legal team sharing legal knowledge and best practice with colleagues.
+ Assisting in the management of legal risk in relation to the GTS and wider CIB business in accordance with group policy requirements, to include implementation and provision of advice to on legal and regulatory developments affecting the GTS & CIB business across the region
+ Brief Legal management on major issues arising in relevant business areas and major legislative changes in area of expertise
+ Proactively maintain knowledge of and adhere to HSBC Group operations and policies
In order to apply for this role, you will ideally:
+ Be a Qualified Lawyer (2-5 years PQE) with experience of lending (bilateral and syndicated), trade and receivables finance products with a particular focus on structure trade transactions (e.g. commodity finance, borrowing base facilities and asset finance) is required.
+ Have knowledge and experience of banking law concepts (in particular lending, UAE corporate structures, security and trade finance concepts) and a working knowledge of the laws in the major jurisdictions in which HSBC operates across MENAT
+ Have familiarity with industry standard documentation (including LMA documentation) and transaction execution (including collateral, legal opinions and managing counsel).
+ Corporate experience, restructuring experience and Compliance experience an advantage, but not essential
+ Knowledge of the HSBC Group corporate structures, its business and personnel and a clear understanding of HSBC's corporate culture
+ Able to bring new ideas and innovative solutions to delivery of legal services
+ Ability to prioritise
+ Communication and inter-personal skills
+ Developing lateral thinking/problem solving skills
+ Knowledge of Islamic finance and Arabic language skills will be an advantage but not essential.
+ Batchlors Degree is required in order to obtain a UAE work permit.
For further details and application information please visit our careers site.
We support our staff to adopt flexible and alternative ways of working where possible, including working from home and different hours subject to approvals.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hong Kong and Shanghai Banking Corporation Limited

Dubai serves as a strategic hub for Eaton's Middle East operations, bringing together commercial, engineering, manufacturing, and support teams within a globally connected business environment. Building on more than 40 years in the region, Eaton recently announced the development of a new sustainable campus in Dubai, reinforcing our long‑term investment in growth, collaboration, and capability building.
**About Eaton**
Eaton is a power management company where we provide energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton is dedicated to improving the quality of life and the environment through the use of power management technology and services. Eaton has approximately 96,000 employees and sells products to customers in more than 175 countries.
The **Global Technical Support Enginee** **r** will offer in depth technical knowledge on our Fire / Life safety product portfolio through advanced troubleshooting, diagnostics, and product validation. The individual will be able to communicate both verbally and in written format in a clear, concise manner, addressing customer queries on product related issues in the field from comprehensive scenario testing and technical verification of product, both legacy and new. Confident in delivering product training on our portfolio of equipment to internal and external stakeholders. The individual should be a team player and able to consolidate technical responses with peers to ensure the dissemination of exacting information. Acting as a key technical interface between customers, Quality, R&D, and PLM teams, the role involves root cause analysis, component-level fault finding, firmware programming, technical training, and driving product improvements through effective communication of field issues and customer feedback.
**What you'll do:**
+ Use technical engineering training to support internal and external stakeholders on all reported technical issues relating to the Fire / Life safety portfolio.
+ Act as the technical interface between customers, Quality, R&D, and PLM teams, conducting product validation and translating field issues into actionable engineering solutions that improve product performance and reliability.
+ Assess and troubleshoot complex field issues to determine whether root causes are related to customer configuration, software/firmware, or hardware defects.
+ Perform detailed technical analysis and component-level fault diagnosis, including PCBA programming and firmware flashing using .HEX files where required.
+ Translate product design requirements into manufacturable solutions, ensuring Design for Manufacturing (DFM) alignment with R&D teams.
+ Develop and standardize industrialization methodologies, processes and best practices, contributing to manufacturing engineering knowledge and capability.
+ First line response to stakeholders via, Telephone, Email or Business Applications, i.e., Teams to satisfy their needs using operational technical engineering excellence frameworks.
+ Provide accurate logs of all technical interactions to enable comprehensive KPI reporting by using technical engineering skillset.
+ Report creation/generation, capture all relevant information on issues reported in the field ensuring that the information gathered is reported into the quality system for review and resolution.
+ Investigate and source key information from different systems/departments to ensure stakeholders expectations are met and resolved in a timely manner using innovative engineering solutions to address complex challenges.
+ Liaise with Sales department on product application and system design development.
+ Deliver comprehensive training to internal and external stakeholders, in conjunction with the Training Team, ensure all training needs are met so as stakeholders are confident with product knowledge to complete tasks.
+ Be able to build recreations of product faults noted from stakeholders and Cause & Effect scenarios, within a laboratory environment, to help identify current product and field operation issues.
+ Be capable of building test "rigs' and following technical test scripts to assist in the verification of existing and new product.
+ Ability to research technical data from various sources both internally and externally.
**Qualifications:**
+ Bachelor's Degree in Electrical Engineering or equivalent
+ 5+ years experience within installation, maintaining & commissioning of fire alarm and associated Life Safety systems
**Skills:**
+ Some level of support function experience preferred.
+ Extensive knowledge of life safety systems within the regional areas supported, ideally with a proven track record demonstration within servicing and commissioning with a minimum of 5-10 years.
+ Demonstrate a very competent level of understanding of BS5839-pt1, BS5839-8, BS5839-9 and EN-54 as a minimum. An understanding of system design requirements would be an advantage.
+ Knowledge and experience of deploying IP based systems within the Life Safety discipline.
+ Analytical thinking
+ Ethical mind set at all times.
+ Interpersonal and influencing skills, ability to coordinate within & outside of own team.
+ Strong organizational skills, ability to multi-task and problem solve
+ Good verbal and written communication, the ability to lead the conversation and get facts & information across in a professional manner
+ Good understanding of computers and software packages
+ Work well within a team environment, whilst being able to plan and execute own work initiatives
+ Strong presentation skills
+ Involvement in site required activities outside of core role. i.e. Fire Marshall or First Aider, Team Rep.
**What we offer you:**
+ Being part of a company that has been in business for more than 100 years, is well known in the industry, and has a major impact on the energy industry
+ Work in a company that is commitment to Inclusion & Diversity and Sustainability
+ Annual mentoring program, Eaton University, a reward, and recognition system
+ Ongoing Learning and Career Development Opportunities in a global company. Build your career and apply internally for our open positions worldwide
+ Strong, agile and diverse team locally and globally
+ Strong processes and state-of-the-art systems and tools
+ Structured employee development processes, open feedback culture with development plans
+ Detailed induction support and well-structured onboarding
+ Balance your work and life with a hybrid worktime model
**Living and Working in Dubai**
Dubai is an internationally connected city that offers strong professional opportunities within a truly global environment. Living and working in Dubai means being part of a diverse, forward‑looking business community, supported by modern infrastructure, excellent connectivity, and a well‑established expatriate ecosystem.
At Eaton, employees based in Dubai are part of a stable, well‑governed organization that brings together global teams, clear ways of working, and the flexibility needed to support both performance and long‑term career development.
\#LI-NY1

**We Put the World on Vacation**
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
**How You'll Shine**
The Sales Administration Coordinator provides critical support to our onsite Sales team. Duties include, but are not limited to:
+ Generation of contractual documentation in a timely manner while ensuring a high level of accuracy is maintained
+ Display leadership values by ensuring the smooth and efficient running of the sales site
+ Be the face and heart of our business through your interactions
+ Ensure premium inventory levels are properly maintained and audited, and review weekly inventory reports
+ Be the voice of our team through your communications with both internal and external stakeholders
+ Be a key contact for the dynamic Sales Team by ensuring the accurate recording of information in relation to guest flow, booking numbers and team details
+ Be focused and balance these tasks with administration duties both reoccurring and adhoc such as data entry, reporting and ad-hoc administrative duties.
+ Ensure compliance with cash handling and transactions
**How You'll Be Rewarded**
+ Subsidised private health cover (following successful probation completion)
+ Birthday leave to celebrate your special day
**What You'll Bring**
+ High level of energy and self-motivation
+ Strong customer service values and focus
+ Excellent communication skills, both written and verbal
+ Ability to work independently as well in a team environment
+ Proficient in Microsoft Applications and knowledge of CRM systems.
+ The ability to work across weekends, evenings, public holidays & school holidays
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.

Operations Manager, Securities Services Operations (UAE national only)
Location:
Dubai, Dubai, AE, -
Brand: HSBC
Area of Interest: Investment Banking, Markets, and Research
Closing Date: Hybrid Worker
Date: 17 Jul 2026
**Job description**
**Some careers grow faster than others.**
If you're looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC Corporate and Institutional Banking is a markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.
**In this role you will**
+ Actively contribute to product evolution by proposing ideas for improving existing products or services.
+ Ensure no operational loss due to errors.
+ Ensure error records are maintained/ updated on a regular basis.
+ Assist in implementing process improvements and system enhancements that are simple and achievable. Perform process review and identify best practices. Create more capacity by increasing the efficiency and productivity.
+ Ensure full client satisfaction and achievement of agreed service standards
+ Ensure smooth operations within onshore with the aim of improving efficiencies and reducing risks.
+ Obtain at least a "satisfactory" or better audit rating where an audit of your business unit is undertaken. All High-Risk audit points to be cleared in line with agreed deadlines
+ Maintain HSBC Internal Control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators.
+ Understand, follow and demonstrate compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which you are involved, specifically Internal Controls and any Compliance policy including, inter alia, the Group Compliance policy.
+ Liaise continuously with all the issuers and ensure adequate and accurate information is received on all corporate actions.
+ Liaise continuously with the depositories and ensure the entitlements are received on the pay date. No entitlements should be due for receiving beyond the pay date
**To be successful in the role, you should meet the following requirements:**
+ Knowledge of banking or financial services is essential. A basic understanding of the security services industry would be an advantage
+ Fluent spoken and written English communication skills
+ Mature, self-motivated and able to work independently
+ Good presentation and analytical skills
+ Proficient in Microsoft Office applications
+ Strong influencing and interpersonal skills with the ability to establish productive relationships with a wide range of internal and external stakeholders
+ A graduation degree is essential for obtaining a UAE visa and work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE)
**You'll achieve more at HSBC.**
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.
We believe diversity brings benefits for our customers, our business and our people. Different ideas and perspectives help us innovate, manage risk and grow the business in a sustainable way. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hong Kong and Shanghai Banking Corporation Limited.

Description
Are you customer obsessed, data-driven, and energized by problems where financial rigor, automation, and trust intersect? Do you want to own a product that ensures every dollar Amazon moves is accurate, auditable, and defensible - while operating in a highly regulated environment? If so, we have an exciting opportunity for you.
We are looking for a Senior Product Manager to own the vision, strategy, and roadmap for a strategic controllership and compliance product spanning our emerging markets. Amazon moves billions in payment volume across these markets each year and pays significant fees to processors, acquirers, and networks. Your mission is to establish complete, automated controllership so that every fee charged by every processor, across every fee type, is validated against contracted rates in real time, with zero reliance on manual reconciliation - and to ensure the whole system meets the highest bar for compliance and trust.
As the single-threaded owner, you will define what we build and why. You will partner deeply with engineering, finance, accounting, legal, compliance, risk, and regulatory teams to turn complex, evolving requirements into simple, reliable, and scalable capabilities. You will be equally comfortable diving deep into fee taxonomies, reconciliation logic, and regulatory frameworks as you are zooming out to articulate a multi-year product vision to senior leadership.
The ideal candidate is a builder who treats controllership and compliance not as constraints but as features - sources of durable trust . You will need strong judgment, the ability to influence without authority, and the tenacity to drive clarity.
Key job responsibilities
Own the end-to-end product strategy, vision, and roadmap for automated payments controllership and compliance, working backwards from finance, customer, and regulatory needs.
Serve as the single-threaded leader, aligning engineering, finance, accounting, legal, compliance, risk, and operations around a shared plan.
Drive coverage expansion across processors and fee types - moving from partial reconciliation toward near-complete transaction-level validation against contracted rates.
Define capabilities that automate reconciliation and accruals, eliminate over-accrual, and detect rate-card drift, misconfigurations, and remittance failures before they become losses.
Establish real-time governance and controls that surface variance and leakage, reduce mean-time-to-resolution, and monitor SLA compliance across markets.
Translate complex and evolving regulatory and compliance requirements into clear product requirements and prioritized deliverables.
Author narratives (PR/FAQs, strategy documents, and business/operational reviews) that drive decisions with senior leadership.
Define and monitor the metrics that matter - balancing accuracy, coverage, financial impact, customer experience, and compliance outcomes.
Basic Qualifications
- 5+ years of product or program management, product marketing, business development or technology experience
- Bachelor's degree or equivalent
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience as a product manager or owner
Preferred Qualifications
- Experience in influencing senior leadership through data driven insights
- Experience working across functional teams and senior stakeholders
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

This role will drive the product management agenda within the Middle East and Pakistan (MEP) region, including countries such as UAE, Bahrain, Qatar, Kuwait, and Pakistan, managing the end-to-end product life cycle for a suite of Liquidity Management Services products. The incumbent will own product strategy, definition, development, and execution. This includes building and prioritizing a product backlog, defining business requirements, and managing associated business processes, risks, and controls. This position requires a senior candidate with a strong background in product management, product development, project management, risk & controls, and a deep understanding of financial services and associated business processes. The role will report to the MEA LMS Head and will partner closely with Sales, Technology, Operations, and Risk & Controls teams
**Responsibilities:**
+ Execute the product strategy in various markets across the MEP region (UAE, Bahrain, Qatar, Kuwait, Pakistan) for all product pillars within LMS, including Deposits & Investments (D&I), Global Liquidity and Cash Concentration (GLCC) and Balance Sheet management (BSM).
+ Achieve and oversee revenue targets and profitability for the LMS product suite in the MEP region.
+ Identify market opportunities, emerging trends, and client needs, ensuring the readiness of LMS products accordingly.
+ Collaborate with Sales, Operations, Technology, and Compliance to implement new products or enhance existing ones.
+ Map out and understand all local regulations applicable to the product and their impact on monitoring and regulatory reporting requirements in the MEP countries.
+ Identify, prioritize, and author product and business requirements/user stories, including sequencing and timing to enhance business processes and controls.
+ Maintain product documentation, capability grids, policies, and procedures, ensuring all local regulatory requirements are being complied with.
+ Act as a subject matter expert for LMS products, providing guidance and training to the sales team.
+ Participate in client meetings where required to represent the product and gather feedback.
+ Assist with ongoing performance and maintenance of a product or set of products, including client experience, pricing, risk, and distribution.
+ Represent customer needs and provide strategic direction on product development features, functionality, and overall competitiveness.
+ Manage any proactive product risk and control, documentation, credit, legal, and regulatory risk for the markets in the MEP region.
+ Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets by driving compliance.
**Qualifications:**
+ 8-10 years of relevant experience in Product Management and/or Product Development.
+ Demonstrated knowledge and experience with the industry, banking, and investment products.
+ Extensive knowledge and understanding of local regulations in the MEP region (UAE, Bahrain, Qatar, Kuwait, Pakistan) for the specific products.
+ Working knowledge of different banking systems and practices relevant to the function.
+ Practical experience of multiple business cycles and product flow.
+ Knowledge of industry and competitor products/services across the MEP region.
+ Deep experience establishing and enhancing a Product controls environment.
+ Experience driving software delivery transformation through Agile practice and process, with a focus on establishing a Continuous Delivery culture and process.
+ Ability to make complex judgments and to provide solutions based on sophisticated analytical thought, comparing and selecting complex alternatives.
+ Developed diplomacy skills are required to guide, influence, and convince others, in particular colleagues in other areas and occasional external customers.
+ Experience with and confidence in delivering presentations to clients and senior managers.
**Education:**
+ Bachelor's degree/University degree or equivalent experience.
+ Experience of working in MEP region.
+ Fluent English, Arabic speaking preferred.
+ Master's degree preferred.
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**Job Family Group:**
Product Management and Development
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**Job Family:**
Product Performance Management
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**Time Type:**
Full time
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**Most Relevant Skills**
Please see the requirements listed above.
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**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
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