1 358 Customer Service Representative jobs in the United Arab Emirates

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Since 1792, we’ve been supplying innovative paints and coatings that help color people’s lives and protect what matters most. Our world-class portfolio includes brands like Dulux, International, Sikkens, and Interpon, trusted by customers worldwide. Operating in over 150 countries, we leverage our expertise to sustain and enhance everyday life. We believe every surface is an opportunity. As a pioneering and established paints company committed to sustainability, we aim to preserve the best of today while creating a better tomorrow. Let’s paint the future together.

We deliver high-quality service to customers by managing the end-to-end order-to-cash process, maintaining excellent communication with internal and external parties across the Middle East Region.

• Manage essential daily duties for the team and supervise activities across Middle East & African countries for Powder & ASC Coatings business.
• Support the growth of the Wood Business in Oman, working with local companies to ensure complete customer satisfaction.
• Collaborate closely with Supply, Sales, Demand, and Logistics teams; serve as the first contact for protective team issues.
• Manage and review tasks such as OTIF, SLOB, and Back Orders.
• Handle order receipt efficiently, prioritize timely processing, and foster good customer relationships.
• Oversee the order-to-cash process with excellence in order processing.
• Register and process customer orders in the ERP system via email, phone, or other contacts.
• Ensure correct and complete order processing and

Dubai, United Arab Emirates | Posted on 03/21/2025

1. Identifying and assessing a customer’s needs
2. Keeping detailed records of customer interactions
3. Following your company’s communication procedures and policies
4. Provide accurate, valid and complete information by using the right methods/tools
5. Duties will include sales of Etisalat Products like Postpaid, Prepaid, Handsets, Elife, Accessories and other services
6. Handling complaints, requests, and enquiries

1. Education: Graduate
2. Location: Anywhere in UAE
3. Age: Below 30 years
4. Experience: Fresher or experienced working with customer support
5. Customer orientation and ability to adapt/respond to different types of characters
6. Excellent communication and presentation skills
7. Ability to multi-task, prioritize, and manage time effectively

Bestax Chartered Accountants | Full time

Dubai, United Arab Emirates | Posted on 08/25/2025

BestaxChartered Accountants is a team of dedicated, and qualified public accountants,located at the heart of Dubai, Business Bay and offers numerous services suchas VAT, Corporate Tax & Excise Consultancy, Accounting & BookkeepingServices, Audit & Assurance services, Internal Audits, Software Solutions, Business Setup Services, ESR, UBO and AML Complianceand other financial and business consultancy services.

We’re Hiring:
We are looking for an ambitious and talented FemaleBusiness Setup Sales Assistant and Consultant to join our team in Dubai. The ideal candidate shouldbe an experienced, well organized, and proactive Sales & BusinessDevelopment professional, with the objective to win new clients by providingpremium consulting services.

Key Responsibilities:

• Convert leads generated through various marketingplatforms into realized business.
  
• Conduct meetings with potential clients to developan understanding of their businesses and consult them through the entireprocess of setting up a business in the UAE.
  
• Understand and educate clients on Bestax’s productofferings and local laws related to different business setup processes.
  
• Present recommendations to clients regarding thebusiness opportunities and advantages of starting a business in differentzones in the UAE.
  
• Carry out research to understand the nature of thebusiness the client intends to start and its implications in differentzones in the UAE.
  
• Liaise with internal teams to keep the clientinformed on progress and ensure proper communication.
  
• Liaise with licensing authorities to ensureseamless company setup.
  
• Coordinate with bankers for the opening of bankaccounts and other related services.
  
• Prepare and present sales reports to management.
  
• Ensure that accurate documentation is submitted ina timely manner.
  
• Attend networking events, manage partner relationships,and share insights with the marketing team.
  
• Upsell and cross-sell to deliver added value toclients and promote products and services.
  

Key Qualifications:

• Minimum of 1 year of experience with salesacumen, and business development.
  
• Proactive, confident, quick-thinking, and ago-getter with a track record of generating business.
  
• Presentable with excellent communication,negotiation, and relationship-building skills.
  
• Proficiency in English; knowledge of additionallanguages are a plus.
  
• High attention to detail and ability to managedocuments and databases.
  
• Integrity, dependability, accountability, and workethic.
  

What We Offer:

• A competitive base salary along with an excitingincentive structure.
  
• Opportunities for personal and professionalgrowth.
  
• Continuous learning and development.
  
• Collaborative, diverse, and dynamic workenvironment.
  
• Direct impact on entrepreneurs, startups, andmultinational corporations.
  

We are seeking a dedicated and customer-focused Customer Service Representative to join our dynamic business development team. In this role, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and ensuring their satisfaction. You will play a key role in building strong customer relationships and contributing to the overall success of SwinFurniture.

1. Respond to customer inquiries via phone, email, and chat, providing accurate and timely information.
2. Assist customers with product information, order processing, and issue resolution.
3. Maintain a high level of customer satisfaction by addressing concerns and providing effective solutions.
4. Collaborate with cross-functional teams to ensure a seamless customer experience.
5. Keep records of customer interactions and transactions, ensuring data accuracy and completeness.

1. Bachelor’s Degree in Business Administration, Marketing, or a related field.
2. 1-2 years of experience in customer service, preferably in the furniture manufacturing industry.
3. Excellent communication and interpersonal skills, with a strong customer-oriented mindset.
4. Proficiency in customer service software and tools.
5. Strong problem-solving skills and the ability to handle challenging situations with professionalism and empathy.

SwinFurniture is a premier furniture manufacturing company dedicated to creating high-quality, stylish, and functional furniture pieces. Our mission is to provide our customers with beautifully crafted furniture that enhances their living spaces and brings comfort and elegance to their homes. We value innovation, craftsmanship, and customer satisfaction. Join us as we strive to set new standards in the furniture industry and make a lasting impression.

Customer Service Representative

We are seeking a highly skilled and compassionate Customer Service Representative to join our team. As a key member of our call center, you will be responsible for providing exceptional customer service to patients and families who require medical services or have questions about our hospital.

Your primary focus will be on answering calls in a timely and professional manner, addressing inquiries, and resolving issues in a clear and concise way. You will also be responsible for scheduling appointments, updating patient records, and collaborating with other departments as needed.

If you have a passion for delivering outstanding customer service and working in a fast-paced environment, we encourage you to apply for this exciting opportunity.

1. Answer Calls: Respond promptly to incoming calls, address patient concerns, and provide accurate information regarding hospital facilities, doctor's details, insurance coverage inquiries, and other miscellaneous queries.
2. Schedule Appointments: Schedule appointments for patients with their desired specialists following our appointment policy guidelines.
3. Update Patient Records: Maintain accurate and up-to-date patient records, including laboratory results, upcoming OT/endoscopic procedures, prescription inquiries, and other relevant information.
4. Collaborate with Other Departments: Work closely with other departments, such as nursing, surgery, and administration, to ensure seamless communication and coordination.

To be successful in this role, you will need:

• Excellent Communication Skills: Possess excellent verbal and written communication skills, with the ability to communicate effectively with patients, families, and healthcare professionals.
• Strong Problem-Solving Skills: Demonstrate strong problem-solving skills, with the ability to analyze complex situations and provide creative solutions.
• Attention to Detail: Possess attention to detail, with the ability to accurately update patient records and perform other administrative tasks.
• Teamwork and Collaboration: Demonstrate a commitment to teamwork and collaboration, with the ability to work effectively with others to achieve common goals.

We offer a competitive salary and benefits package, including:

• Comprehensive Health Insurance: Access to comprehensive health insurance plans, including medical, dental, and vision coverage.
• Eligibility to participate in our retirement savings plan, with matching contributions from the hospital.
• Paid Time Off: Generous paid time off policy, including vacation days, sick leave, and holidays.

This role is based in our hospital setting, where you will work closely with patients, families, and healthcare professionals to provide high-quality care. You will be required to wear a uniform and adhere to hospital policies and procedures at all times.

A Call Center Executive provides exceptional customer service by answering inbound calls, resolving issues promptly, and maintaining a polite and helpful demeanor. This role involves up-selling services to achieve monthly targets while promoting value-added services.

• Respond to applicant and customer inquiries in a timely and professional manner.
• Resolve call-related issues effectively and efficiently.
• Communicate with customers via phone in a courteous and empathetic tone.
• Stay updated on Embassy of India and Consulate General of India policies and procedures.
• Identify opportunities to promote additional services to clients.

• Excellent communication and interpersonal skills are essential for success in this role.
• At least one year of experience in customer-facing roles is required.
• A valid residence visa in Dubai is necessary for employment.
• Teamwork and collaboration are crucial for achieving team objectives.

• The salary for this position is AED 3000 per month.
• Annual leave includes 30 days with an air ticket allowance.

Monday to Friday, Saturday to Thursday, with Fridays off.

Shift timings vary between 8:00 AM - 5:00 PM, 9:00 AM - 6:00 PM, and 10:00 AM - 7:00 PM.

Unit no, Mezzanine floor, Al Khaleej Center, Opposite Al Ain Center, Mankhool Road, Bur Dubai.

Customer Service Representative

We are seeking a skilled and professional Customer Service Representative to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving issues, and providing excellent service.

In this role, you will:

• Respond to customer calls, emails, and chats in a timely and professional manner.
• Listen actively and respond empathetically to customer concerns and complaints.
• Provide accurate and helpful information to customers, addressing their questions and resolving their issues.
• Escalate complex issues to supervisors or managers as needed.
• Document all interactions with customers in a clear and concise manner.

This is an excellent opportunity to develop your communication and problem-solving skills while working in a dynamic and fast-paced environment. If you have a passion for delivering exceptional customer service and are looking for a challenging and rewarding career, we encourage you to apply.

This is a full-time position that requires a high school diploma or equivalent and at least one year of experience in a customer-facing role. You must have excellent communication and interpersonal skills, with the ability to work effectively in a team environment.

The successful candidate will have a positive attitude, a strong sense of empathy, and the ability to remain calm under pressure. You will also have basic computer skills and proficiency in using software applications such as CRM systems and Microsoft Office.

This position offers competitive pay, comprehensive benefits, and opportunities for advancement within the company. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Your responsibilities will include:

1. Providing excellent customer service through various channels including phone, email, and chat.
2. Responding to customer inquiries and resolving issues in a timely and professional manner.
3. Collaborating with internal teams to resolve complex issues and improve customer satisfaction.
4. Maintaining accurate records of customer interactions and documenting any escalations or issues.
5. Participating in ongoing training and development to improve knowledge and skills.

To be considered for this role, you must meet the following requirements:

• High school diploma or equivalent required.
• At least one year of experience in a customer-facing role preferred.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a team environment.
• Basic computer skills and proficiency in using software applications such as CRM systems and Microsoft Office.

This position offers competitive pay, comprehensive benefits, and opportunities for advancement within the company. Some of the benefits include:

• Competitive salary and bonus structure.
• Comprehensive health, dental, and vision insurance.
• 401(k) plan with employer matching.
• Tuition reimbursement program.
• Professional development opportunities.

This role will involve working in a fast-paced and dynamic environment where no two days are the same. You will be required to work effectively in a team environment and maintain confidentiality when dealing with sensitive customer information.

You will also have access to ongoing training and development opportunities to improve your knowledge and skills. This is an excellent opportunity to develop your communication and problem-solving skills while working in a dynamic and fast-paced environment.

If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

The Call Center Agent plays a pivotal role in assisting clients with their needs and concerns.

• To accomplish this, the agent must possess excellent communication skills to understand client needs and provide effective solutions.
• Maintain accurate records and databases for seamless interactions.
• Built on trust and reliability, strong relationships with clients and colleagues are essential.

• A high school diploma or equivalent is required.
• A minimum of one year of experience in a customer-facing role is necessary.
• Key skills include problem-solving, time management, and adaptability in multicultural environments under pressure.

This job requires professionalism, empathy, and a commitment to excellence. Successful candidates will have a passion for delivering outstanding results and building long-term relationships.

• This position offers opportunities for growth and development.
• Candidates should be proactive, organized, and self-motivated individuals who can thrive in a dynamic environment.
• We are seeking dedicated professionals who can contribute to our team's success.

Job Summary:

We are seeking a highly skilled and experienced professional to fill the role of Customer Service Representative . This individual will be responsible for handling customer inquiries, resolving issues, and providing exceptional service.

Key Responsibilities:

1. Customer Communication: Answer phones in a professional manner, respond to emails and messages, and interact with customers through various channels.
2. Ticket Management: Manage and resolve customer complaints, concerns, and issues in a timely and efficient manner.
3. Scheduling: Schedule appointments for patients, including confirmation of appointments and cancellations.

Requirements:

To be successful in this role, you must have at least 2-3 years of experience in a similar position, excellent communication skills, and the ability to work in a fast-paced environment.

Benefits:

This role offers a competitive salary, comprehensive benefits package, and opportunities for career growth and development.