448 Majid Al Futtaim jobs in the United Arab Emirates

Customer Service

Dubai, Dubai Galaxy Freight Pvt. Limited

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Job Description

The candidate will be responsible for:

  1. Serving as the primary point of contact for the customers and all internal Galaxy offices.
  2. Relationship management with customers and developing an understanding of their business needs.
  3. Managing the end-to-end process of air export movement, by working closely with the customer and internal stakeholders.
  4. Proactively tracking the shipments and notifying the customers whenever required.
  5. Communicating the changes/deviations from the earlier devised plan, post discussion with the team, to avert risks in routing or movement.
  6. Resolving customer issues by engaging suitable stakeholders.
  7. Monitoring booking trends and following up with customers to increase sales and optimize the customer service experience.
  8. Maintaining accurate records and documentation and ensuring compliance with all relevant regulations and standards.
Apply for this Position

Job Type: Full Time

Job Location: Dubai

Basic required skills:

  • Excellent communication and interpersonal skills.
  • Fluent in Hindi and English (oral and written).
  • Computer literate.
  • Familiar with MS Office tools.
  • Familiar with international logistics and freight forwarding (ocean/air & import/export).
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Customer Service

Dubai, Dubai EFS Facilities Services

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Job Description

  • Greet customers warmly and guide them to their tables or manage takeaway/delivery orders.
  • Handle guest inquiries, complaints, or special requests professionally and promptly.
  • Maintain a high standard of customer service at all times.
  • Take and relay food and beverage orders accurately (if required).
  • Coordinate with kitchen and service staff to ensure smooth service flow.
  • Maintain cleanliness and organization of the service area.
  • Handle POS system for order billing and payments.
  • Assist in upselling menu items and promoting restaurant offerings.

Desired Candidate Profile

  • 1–2 years of customer service experience in the F&B or hospitality sector.
  • Excellent communication and interpersonal skills.
  • Friendly, professional attitude with strong problem-solving abilities.
  • Ability to work in a fast-paced environment and handle pressure.
  • Flexibility to work shifts, weekends, and holidays.
  • Immediate availability is highly preferred.
  • Fluency in English; knowledge of other languages is a plus.

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at

EFS Facilities Services is a leading Integrated Facilities Management service, operation and maintenance solution provider across the MENASA (Middle East, North Africa, and South Asia) region. EFS has a decade of Middle East facilities management experience with the operational capability to deliver bespoke solutions throughout the region and in local markets. To know more about us, please visit our corporate website

EFS Facilities Services

EFS Facilities Services is a leading Integrated Facilities Management service, operation and maintenance solution provider across the MENASA (Middle East, North Africa, and South Asia) region. EFS has a decade of Middle East facilities management experience with the operational capability to deliver bespoke solutions throughout the region and in local markets. To know more about us, please visit our corporate website

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Mr. Mostafa Reda - Senior HR Manager

3rd Floor, Bldg #1, Makateb 16, Dubai Production City, Dubai, United Arab Emirates (UAE)

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Customer Service

Dubai, Dubai Legor Group

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Job Description

Legor Dubai is part of Legor Group, an internationally renowned company and Italian legacy brand in the metals industry. We specialize in the research, development, and distribution of alloys, powders, and plating solutions for the jewellery, fashion, and industrial sectors. Our mission is to lead the way in sustainable metal innovation, providing cutting-edge solutions to our partners globally.

Position Overview

Legor Dubai is seeking a proactive and reliable Customer Service & Warehouse clerk to join our growing team in Dubai. This hybrid role combines warehouse operations with front-line customer service, ensuring an excellent experience for both internal and external stakeholders.

The ideal candidate is hands-on, organized, and customer-oriented, capable of managing stock movements while also handling sales counter tasks such as order quotations and invoicing.

Key Responsibilities

  • Receive and inspect incoming goods, verifying accuracy and condition.
  • Accurately store goods in the warehouse following internal procedures.
  • Perform regular stock checks and inventory control.
  • Assist customers at the service counter by preparing physical orders for collection or shipment.
  • Generate quotations and issue sales invoices in coordination with internal systems.
  • Maintain order and cleanliness in the warehouse and customer service area.
  • Collaborate closely with internal departments and HQ in Italy to ensure smooth operations.
  • Support documentation and basic administrative activities related to warehouse and sales.

Qualifications
  • Education: High school diploma or equivalent required.
  • Experience: 1-2 years in a similar customer service and/or warehouse role preferred.
  • Previous experience in a B2B environment or within the jewellery/metals industry is a plus.

Skills
  • Strong organizational and time management skills.
  • Attention to detail and high accuracy in stock handling.
  • Excellent written and verbal communication skills, both in English and Hindi
  • Customer-oriented with a professional and courteous approach.
  • Proficient with Microsoft Office (Excel, Outlook) and basic inventory systems.
  • Ability to handle physical work, including lifting and moving goods.
  • Team player with a flexible and solution-oriented mindset.

Why Join Legor Dubai?
  • Competitive salary and benefits package.
  • Opportunity to work with a global leader in the metals science industry.
  • Supportive and collaborative work culture.
  • Real growth and development opportunities.

We look forward to hearing from you and welcoming you to our teamSeniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Other
  • Industries Retail Luxury Goods and Jewelry

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Guest Experience Expert - Four Points by Sheraton Bur Dubai Customer Service Specialist (Coffee Specialist - CRC) Cafe Assistant/ Customer Service Associate | Retail | Marks & Spencer | UAE

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Customer Service

Sharjah, Sharjah Al Adrh

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Job Description

We are hiring for a Customer Service position in the UAE, with free visa and accommodation provided.

Applicants should have:

  1. Strong communication skills
  2. A positive attitude
  3. A passion for helping customers

We offer a competitive salary . For more details, please call or WhatsApp .

Disclaimer:

Drjobs.ae is a platform connecting job seekers and employers. Applicants should conduct their own research into the credentials of prospective employers. We do not endorse requests for money payments and advise against sharing personal or bank details with third parties. If you suspect fraud, please contact us via our contact page.

About Dr. Job:

Established in 2015, Dr. Job is an online platform that connects employers with skilled job seekers, making it the UAE's premier job portal, attracting thousands of visitors daily.

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Customer service

Dubai, Dubai Europastry

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Job Description

Do you want to join a leading company in its sector? Are you passionate about the world of bread and pastries, and do you want to contribute your ideas and projects related to trends, products, recipes, and doughs?

We are a dynamic, innovative company with a human team eager to take on the world and set trends in the world of pastries and bread. If you are one of them, this is your project, and Europastry is your business

If you are interested in becoming part of this exciting and constantly growing project, this is your opportunity

Below are more details about the project:

What will be your functions?

Your job will be to ensure customer service guidelines are implemented in alignment with the company's vision and mission, working closely with the leading customer service team in Spain. Additionally, you will handle daily administrative tasks in the office. To succeed in this multifaceted role, you should be passionate about working with people, competent, proactive, and customer-focused.

Key Responsibilities
  • Implement customer service guidelines to support the sales team and maintain ongoing relationships with existing and new customers in the Middle East and Africa region;
  • Align guidelines and procedures for MEA with the central international customer service team in Spain;
  • Maintain a ledger and follow up daily on orders between customers, the central customer service in Spain, and the local sales team;
  • Provide knowledgeable information about the company's products and services to customers;
  • Support customers with proactive, timely solutions that add value to sales execution;
  • Monitor orders and services to contribute to the company's quantitative and qualitative targets;

Perform other related duties as required to ensure the continuous operation of the local office (e.g., license renewal).

What profile are we looking for? Key Requirements

Degree in Business Administration or equivalent

Experience: At least 2 years of customer service experience in an international company

Fluent in English; knowledge of Spanish and Arabic is optional

Additional information about the position

High level of written and oral communication skills

Proactive thinking

Excellent communication and negotiation skills

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Customer Service

Dubai, Dubai Legor Group Spa

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Job Description

Social network you want to login/join with:

Customer Service & Warehouse Clerk, Emirati Arabi Uniti/Dubai

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Location: Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

581575469

Job Views:

1

Posted:

14.07.2025

Expiry Date:

28.08.2025

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Job Description:

Legor Dubai is part of Legor Group, an internationally renowned company and Italian legacy brand in the metals industry. We specialize in the research, development, and distribution of alloys, powders, and plating solutions for the jewellery, fashion, and industrial sectors. Our mission is to lead the way in sustainable metal innovation, providing cutting-edge solutions to our partners globally.

Position Overview
Legor Dubai is seeking a proactive and reliable Customer Service & Warehouse clerk to join our growing team in Dubai. This hybrid role combines warehouse operations with front-line customer service, ensuring an excellent experience for both internal and external stakeholders.
The ideal candidate is hands-on, organized, and customer-oriented, capable of managing stock movements while also handling sales counter tasks such as order quotations and invoicing.

Key Responsibilities

  • Receive and inspect incoming goods, verifying accuracy and condition.
  • Accurately store goods in the warehouse following internal procedures.
  • Perform regular stock checks and inventory control.
  • Assist customers at the service counter by preparing physical orders for collection or shipment.
  • Generate quotations and issue sales invoices in coordination with internal systems.
  • Maintain order and cleanliness in the warehouse and customer service area.
  • Collaborate closely with internal departments and HQ in Italy to ensure smooth operations.
  • Support documentation and basic administrative activities related to warehouse and sales.
Qualifications
  • Education : High school diploma or equivalent required.
  • Experience : 1-2 years in a similar customer service and/or warehouse role preferred.
  • Previous experience in a B2B environment or within the jewellery/metals industry is a plus.
Skills
  • Strong organizational and time management skills.
  • Attention to detail and high accuracy in stock handling.
  • Excellent written and verbal communication skills, both in English and Hindi
  • Customer-oriented with a professional and courteous approach.
  • Proficient with Microsoft Office (Excel, Outlook) and basic inventory systems.
  • Ability to handle physical work, including lifting and moving goods.
  • Team player with a flexible and solution-oriented mindset.
Why Join Legor Dubai?
  • Competitive salary and benefits package.
  • Opportunity to work with a global leader in the metals science industry.
  • Supportive and collaborative work culture.
  • Real growth and development opportunities.
We look forward to hearing from you and welcoming you to our team
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Customer Service

Adecco

Posted 6 days ago

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Job Description

The Role
• Provide excellent customer service by attending to incoming calls within the quality guidelines • Handling and resolving customer complaints to customer satisfaction within the defined authority limits and to escalate as per process • Recommend potential products or services to management by collecting customer information and analyzing customer needs • Ensure quality of inbound / outbound calls by achieving set targets in terms of service standards and customer satisfaction scores • Demonstrate flexibility in adhering to your planned/scheduled shifts and on call/ unplanned shifts due to the floor situation for achieving all defined Service Level and Abandoned rates

Requirements
• Relevant experience in the Customer Service/Teleservice experience • Banking or Financial institution experience is preferable • Fluent in English, Bilingual proficiency preferable • Location: Abu Dhabi, Dubai

About the company
The Adecco Group is the worlds leading talent advisory and solutions company. We proudly make a difference in the working lives of 3.5 million people every year. Our culture is entrepreneurial and inclusive, and we are united by our passion for making a difference in the world of work. We work with over 100,000 organizations in 60 countries, enabling their success. We have 35,000 people working with us across more than 60 countries and territories. Adecco has been rapidly growing in the Middle East since 2008, developing a substantial footprint throughout the region. We work across 250 different clients, Adecco has more than 62 full time employees, working in 4 offices, servicing all countries across the GCC region. We offer Temporary Staffing, Permanent Placement, Executive Search, Assessments, Visa And Payroll, Outsourcing, PRO Solutions customised as per client requirements. Adecco Middle East Head Office is based in Dubai with a branch at Abu Dhabi.
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Customer Service

Reliance Human Resources Consultancy

Posted 29 days ago

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Job Description

The Role
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be the first point of contact for our clients, providing exceptional service to ensure their needs are met effectively and efficiently. Your dedication to delivering outstanding customer experiences will contribute significantly to our company’s reputation and success. If you are passionate about helping others and thrive in a fast-paced environment, we want to hear from you! Responsibilities: - Respond to customer inquiries via phone, email, and in-person, providing prompt and professional assistance. - Manage and resolve customer complaints, ensuring their satisfaction and loyalty. - Coordinate with facility management teams to communicate client needs and follow up on service requests. - Maintain accurate records of customer interactions, transactions, and feedback in the company system. - Educate clients about available services and facilitate service appointments or issues resolution. - Work collaboratively with team members to improve service processes and overall customer experience. - Monitor service delivery quality and identify areas for improvement to enhance customer satisfaction.

Requirements
- Freshers can also apply - MUST be a Emirati National - Strong interpersonal and communication skills, with the ability to build rapport and trust with clients. - Excellent problem-solving abilities and a proactive approach to resolving customer issues. - Ability to work efficiently in a fast-paced environment and adapt to changing priorities. - A positive attitude, resilience, and a commitment to delivering quality service to every client.

About the company
Established in 2002, our team with experienced professionals from Blue Chip Companies came together to offer focused professional services in the area of Recruitment & Outsourcing to the major players in IT and NON - IT segment. The Group is backed by sound Financial Investors having global reach and contacts. As on date, we serve our PCMML5 & CMML5 clients and other major companies in USA, Middle East, Africa & India. We enjoy the Preferred Partner Status with major companies operating in India and USA. We specialize in the areas of IT Software, Engineering, Construction, Banking, Finance, Insurance, Sales, Marketing across all Industries. Our Recruitment process is driven by experienced professionals with more than 20 years of experience in the industry. The Recruiters who interact with the candidates are qualified and mature with an average industry experience of 5 plus years. We focus on limited customers and work across with them for all the requirements offering them a "single window" of service.
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Customer Service Representative

Dubai, Dubai Everythinginclick

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Job Description

Job Description of Customer Service Representative

We are seeking a dedicated and customer-focused Customer Service Representative to join our dynamic business development team. In this role, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and ensuring their satisfaction. You will play a key role in building strong customer relationships and contributing to the overall success of SwinFurniture.

Key Responsibilities of Customer Service Representative
  1. Respond to customer inquiries via phone, email, and chat, providing accurate and timely information.
  2. Assist customers with product information, order processing, and issue resolution.
  3. Maintain a high level of customer satisfaction by addressing concerns and providing effective solutions.
  4. Collaborate with cross-functional teams to ensure a seamless customer experience.
  5. Keep records of customer interactions and transactions, ensuring data accuracy and completeness.
Qualification Required for Customer Service Representative
  1. Bachelor’s Degree in Business Administration, Marketing, or a related field.
  2. 1-2 years of experience in customer service, preferably in the furniture manufacturing industry.
  3. Excellent communication and interpersonal skills, with a strong customer-oriented mindset.
  4. Proficiency in customer service software and tools.
  5. Strong problem-solving skills and the ability to handle challenging situations with professionalism and empathy.
Company Bio

SwinFurniture is a premier furniture manufacturing company dedicated to creating high-quality, stylish, and functional furniture pieces. Our mission is to provide our customers with beautifully crafted furniture that enhances their living spaces and brings comfort and elegance to their homes. We value innovation, craftsmanship, and customer satisfaction. Join us as we strive to set new standards in the furniture industry and make a lasting impression.

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Customer Service Representative

Dubai, Dubai Connex Emirates

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Job Description

Career Level : Junior Level

Salary : 3000

Industry : Customer Service

Last Date : February 28, 2025

Location : Dubai

Customer Service Representative

We are looking for a friendly and professional Customer Service Representative to join our team. If you have excellent communication skills and a passion for helping customers, we encourage you to apply!

Key Responsibilities:
  1. Assist customers with inquiries, complaints, and service requests.
  2. Provide information about products and services.
  3. Handle phone calls, emails, and live chat support.
  4. Process orders, returns, and exchanges efficiently.
  5. Maintain customer records and update databases.
  6. Resolve customer issues with a positive and problem-solving approach.
  7. Ensure high levels of customer satisfaction.
Requirements:
  1. Previous experience in customer service is a plus.
  2. Strong verbal and written communication skills.
  3. Ability to handle multiple tasks and work under pressure.
  4. Good problem-solving and interpersonal skills.
  5. Proficiency in Microsoft Office and CRM systems is an advantage.
  6. Willingness to work flexible shifts, including weekends and holidays.
What We Offer:
  1. Competitive salary and performance-based incentives.
  2. Career growth and professional development opportunities.
  3. Friendly and team-oriented work environment.
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