101 Automotive Service jobs in the United Arab Emirates

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Every employee at Al Rostamani Group plays a role in making a real difference to the business and our customers. We care for our employees by offering them meaningful and purposeful work and an opportunity to grow, learn, contribute and succeed. Today, the Al Rostamani Group has come a long way since its birth in 1957. Our group has grown steadfastly with the guiding principles of Commitment, Care & Vision, alongside a strong sense of active involvement in the community. We are a well-diversified group, with a key presence in industries such as General Trading, Automobiles and Heavy Equipment, Travel, Foreign Exchange, Financial Services, Property Management, Construction, Infrastructure Development and Information Technology Services. Our Group employs approximately 2000 people from 41 different nationalities, which contributes to our multicultural and multi-national environment.
Job Purpose
To perform efficient and quality quick service maintenance (e.g., oil changes, tyre, battery, brakes) on passenger vehicles, ensuring customer satisfaction and adherence to Tyreplus SOPs.
Key Responsibilities

• Perform quick service tasks: oil/filter changes, tyre replacement, battery changes, brake service, AC top-up, basic diagnostics.
• Conduct wheel alignment and balancing using proper equipment.
• Follow safety standards and service SOPs.
• Communicate job status and findings to supervisor or service advisor.
• Identify additional issues and document on job cards.
• Keep tools/equipment clean and in working order.
• Prepare vehicles for delivery, ensuring all work is completed and old parts returned if needed.
  

• High school diploma; vocational certificate preferred.
• 2–4 years' experience in quick service vehicle maintenance.
• Knowledge of automotive systems, tools, and safety procedures.
• Basic troubleshooting and diagnostic skills.
  

• Seniority levelEntry level

• Employment typeFull-time

• Job functionManagement and Manufacturing
• IndustriesWholesale Motor Vehicles and Parts

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Dubai, Dubai, United Arab Emirates 16 hours ago

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Key Responsibilities:

• Schedule customer service appointments and coordinate with service advisors for efficient delivery.
• Welcome customers upon arrival, providing a welcoming experience.
• Inspect vehicles, documenting any issues or remarks.
• Support service advisors with administrative tasks to optimize their time.
• Participate in training programs to enhance skills and competencies.
• Assist as a service advisor when necessary.

Requirements:

• Proficiency in Microsoft Office (Word, Excel, Outlook)
• 2–3 years of experience in automotive service departments
• ERP system or Autoline expertise preferred
• Data analysis and operational reporting skills
• Smart appearance
• Excellent English communication skills; Arabic language proficiency a plus

We are seeking a seasoned Service Consultant to foster exceptional relationships with our valued customers. As the primary point of contact, you will be responsible for greeting clients, actively listening to their needs, and efficiently scheduling appointments. Your extensive knowledge of automotive technology and industry trends will enable you to provide informed estimates, verify insurance details, and conduct thorough inspections.

In this pivotal role, you will drive sales growth by effectively promoting Aftersales products and services. Your exceptional interpersonal skills will facilitate strong customer loyalty, ensuring their satisfaction at all times.

• Service Consulting: Collaborate with mechanics to identify necessary repairs and explore cost-effective alternatives.
• Sales and Support: Leverage your in-depth knowledge of products and services to offer personalized advice and solutions to customers.
• Customer Relationship Management: Foster positive relationships to ensure repeat business and achieve exceptional customer satisfaction ratings.

To excel in this position, you should possess excellent communication, interpersonal, and problem-solving skills. A Bachelor's degree in mechanical engineering or a related field is preferred. Professional experience in service consulting at an automotive dealership, along with proficiency in industry-specific software, is highly desirable.

• Industry Knowledge: Strong understanding of luxury automotive brands and current market trends.
• Communication Skills: Excellent verbal and written communication skills to interact with customers, colleagues, and management.
• Certifications and Licenses: UAE driving license and any relevant certifications in automotive technology.

In return for your expertise and dedication, we offer a rewarding career path with opportunities for professional growth and development. If you are a motivated and results-driven individual looking to make a meaningful impact in the automotive industry, please submit your application.

A leading used car showroom is seeking a skilled After-sales Coordinator to join their team. As a key member of the service department, you will play a vital role in ensuring customer satisfaction and resolving any issues that may arise.

• Coordinate aftersales support for customers, ensuring their needs are addressed promptly and professionally.
• Manage customer inquiries related to warranties, repairs, and maintenance services.
• Schedule service appointments and follow up with customers to ensure satisfaction.
• Maintain accurate records of customer interactions and aftersales services using our internal software.
• Collaborate with the service team to ensure timely completion of customer requests.
• Resolve customer complaints or escalate them to management as needed.

• Previous experience in after-sales coordination within the automotive industry.
• Strong customer service skills, with the ability to handle challenging situations calmly and professionally.
• Excellent communication skills, both written and verbal.
• Proficiency in using computers and experience with CRM systems.
• Strong organizational skills, with the ability to manage multiple tasks effectively.
• A proactive and solution-oriented approach to customer service.

• A competitive salary package, inclusive of commissions.
• Visa sponsorship and basic medical insurance.
• 30 days of paid annual leave.
• A supportive work environment that values proactive customer service and problem-solving.

The selection process includes an initial interview followed by a customer service assessment.

A pivotal role in the automotive service sector is held by a Service Advisor . They serve as the primary liaison between customers and the service team, ensuring clients receive clear communication and top-notch service.

Their responsibilities include evaluating customer automotive repair needs, managing administrative procedures, and liaising with mechanics to ensure smooth operations. Service Advisors must possess excellent communication skills, an outgoing personality, problem-solving skills, and the ability to handle a dynamic work environment.

• Greet customers promptly and courteously upon arrival at the service center.
• Listen to customer concerns and provide appropriate automotive service recommendations.
• Prepare detailed repair orders and mission service instructions to technicians.
• Communicate vehicle inspection results and repair recommendations to customers.
• Maintain accurate records of services, repairs, and customer interactions daily.
• Order automotive parts and supplies as per the service requirements and specifications.
• Collaborate with service technicians to ensure customer repairs are completed on time.
• Handle customer complaints with patience, providing effective and satisfactory resolutions.
• Develop and maintain long-lasting relationships with clients to encourage repeat business.
• Advise customers on vehicle maintenance schedules and important automotive care routines.
• Follow up with clients post-service to gather feedback and address any remaining concerns.
• Ensure all safety procedures and service standards are adhered to within the service department.

• High school diploma or equivalent; additional training in automotive services is preferred.
• Proven experience in a similar role within the automotive service industry.
• Strong communication skills, both verbal and written, for effective customer interaction.
• Excellent organizational abilities to handle multiple service requests and tasks.
• Proficiency in using service software and basic knowledge of vehicle mechanics.
• Ability to interpret and convey technical information in an understandable way to customers.
• Customer-service oriented mindset with a problem-solving aptitude and patience.

A Service Coordinator bridges the gap between customers and technicians, ensuring seamless communication for efficient service delivery. This role involves providing top-notch customer service, advising clients on necessary car repairs or services, and guaranteeing timely and quality work. The ideal candidate should have a solid understanding of automotive systems, excellent organizational skills, and the ability to manage customer relationships effectively.

1. Greet customers and actively listen to their concerns.
2. Collect accurate vehicle history and current issue information.
3. Communicate clearly with customers about repair processes and service status.
4. Create detailed cost estimates for repairs and services.
5. Schedule maintenance and repair activities efficiently.
6. Liaise with technicians to ensure timely and correct service execution.
7. Update customers promptly about changes or additional work required.
8. Maintain accurate records and documentation for each serviced vehicle.
9. Address customer inquiries and resolve complaints professionally.
10. Promote relevant services and products.
11. Coordinate with the parts department to order necessary parts.
12. Follow up with customers after service to ensure satisfaction.

1. High school diploma or equivalent; advanced education in automotive technology preferred.
2. Proven experience in a similar role within the automotive industry.
3. Fundamental understanding of basic automotive mechanics and technical concepts.
4. Exceptional communication and customer service skills.
5. Proficiency in computer software used in automotive settings.
6. Strong organizational skills and multitasking abilities.
7. Ability to work in a fast-paced environment and handle stressful situations effectively.

Mechanics & Body Shops Marketplace | Full time

Redwood City, United States | Posted on 10/01/2022

If you are an automotive service writer/advisor looking for a friendly work environment, a career where you can learn and grow, and a great place to spend the next 10 years of your career, you have clicked on the right job ad. Are you looking for a company that offers health benefits, vacation, and a retirement plan? Do you want to work 5 days a week and have your weekends to yourself?

Established in 1976, our family-owned auto repair shop in Redwood City, CA specializes in Audi, BMW, Jaguar, Land Rover, Mini, and Volvo. We have amazing customers who appreciate our highly ethical business practices and great quality repairs on their vehicles. We are looking to add a service writer/advisor to our team to help our general manager with service writing, customer service duties, and some office work. We're looking for someone who will help us maintain our outstanding customer service, proven by our 4.8+ Yelp and Google customer rating. Our employees are part of the family, and we take very good care of them. We are pleased to have earned the Mechanics Marketplace Best Workplace badge of excellence.

Benefits for Automotive Service Advisor/Writer

• A clean and well-lit office space
• A friendly environment
• Competitive pay based on experience
• Medical, dental, and vision benefits
• Paid time off for vacation, sick days, and holidays
• Retirement plan (IRA) with employer matching
• A place you can call home

Qualifications of Automotive Service Advisor/Writer

A friendly and positive attitude, a passion for helping people, attention to detail, and a willingness to learn.

We are seeking a highly skilled Automotive Service Advisor to join our team.

The ideal candidate will have exceptional customer service and sales skills, a strong work ethic, and the ability to work effectively in a fast-paced environment.

Main Responsibilities:

• Provide exceptional customer service and build strong relationships with clients
• Assist customers in finding the right vehicle or services for their needs
• Collaborate with the service team to ensure seamless communication and efficient workflow
• Stay up-to-date on industry developments and product knowledge to provide expert advice

About Our Company Culture

We pride ourselves on being a reputable organization since 1951. We offer a supportive work environment, opportunities for growth and development, and a comprehensive benefits package that includes health insurance, retirement planning, and more.

What Sets Us Apart:

• Competitive Salary and Commission Structure
• Medical, Dental & Vision Insurance with 100% Premium Paid
• Life Insurance & Short-Term Disability
• 401K Plan and Company Contribution
• Paid Sick & Vacation Days
• Annual Flu Shots
• Discounted Gym Membership
• Clothing Discounts
• Regular Team Celebrations
• Employee Purchase Program & Discounts
• Year End Bonus
• Ongoing Employee Recognition
• Direct Access to Management
• Weekly Pay
• Cash Spiffs/Employee Dress Up Days
• Cell Phone Plan Discounts
• Sports Tickets (Ski, Nascar, Bruins, Patriots, Celtics, Red Sox)
• Career Path and Opportunities for Advancement

Requirements:

• Friendly, Confident, Positive, Reliable, Team Player and Leader
• Valid Driver's License Required

Are you a motivated and detail-oriented individual looking for a rewarding role in the automotive industry?

We are seeking a skilled Automotive Service Writer/Advisor to join our team. As a full-time employee, you will have the opportunity to learn and grow in a supportive work environment.

The ideal candidate will have a passion for helping people and a willingness to learn. Our shop specializes in luxury brands and prides itself on highly ethical business practices and excellent quality repairs.

Key Responsibilities:

• Assist with service writing and customer service duties
• Maintain outstanding customer service
• Participate in office work and administrative tasks

Benefits:

• A clean and well-lit office space
• A friendly and collaborative work environment
• Competitive pay based on experience
• Medical, dental, and vision benefits
• Paid time off for vacation, sick days, and holidays
• A retirement plan with employer matching