575 Apprenticeships & Trainee jobs in the United Arab Emirates

Are you an experienced HR professional ready to take on a strategic role in a global company? We are currently looking for a Human Resources and Training Manager for a well-known international organization based in UAE . This is an exciting opportunity for someone with a passion for HR and talent development to join a dynamic team and contribute to a thriving business.

Job Overview:

As the Human Resources and Training Manager , you will play a key role in developing and implementing HR strategies that align with the company’s overall business and corporate objectives. You will be responsible for ensuring that the company’s HR policies and procedures not only support the business but also create a high-performance culture where employees can thrive. If you are a strategic thinker with a focus on innovation, employee engagement, and legal compliance, this could be the perfect role for you.

Key Responsibilities:

• HR Strategy Development and Implementation: You will be responsible for developing and executing HR strategies that are aligned with the company’s business goals. This includes designing systems and procedures that support the organization in attracting, developing, and retaining top talent.
• Performance Management: By implementing effective performance management strategies, you will help drive a high-performance culture within the organization. Your goal will be to motivate employees to contribute to the company’s success and foster personal growth.
• Talent Development: You will play a critical role in supporting current and future business needs by developing strategies that focus on employee engagement, motivation, and retention. Ensuring that the company has the human capital needed to succeed will be a key part of your role.
• Compensation and Benefits: You will work strategically to optimize the company’s compensation and benefits structures. By ensuring that the company offers competitive pay and benefits packages, you will help attract, retain, and motivate employees.
• Recruitment: Developing innovative recruitment strategies will be a key focus. You will be tasked with attracting top-tier talent, particularly within the animal nutrition industry, ensuring that the company has the skills and expertise required to meet its objectives.
• Employee Well-being and Positive Work Environment: Fostering a positive work environment is essential. You will be responsible for creating an atmosphere of collaboration, innovation, and employee well-being. You will also proactively address employee concerns, promoting a culture of trust and support.
• End-to-End Recruitment and Selection: You will manage the full recruitment cycle, ensuring that the process aligns with the company’s objectives. From attracting candidates to final selection, your expertise will ensure that the company hires the best talent available.
• Employee Relations: Acting as a bridge between management and employees, you will handle demands, and other issues with a focus on empathy and resolution. Maintaining open channels of communication and promoting a healthy work environment will be a critical part of your role.
• Corporate HR Collaboration: You will maintain close communication with the corporate HR team, implementing global projects and initiatives. Attending corporate meetings, both online and at the headquarters in the Netherlands, will be an important aspect of your role.
• Performance Appraisal System: You will design and oversee a performance appraisal system that not only assesses employee contributions but also rewards them accordingly. Your aim will be to create a system that motivates employees and encourages high performance.
• Legal Compliance: Ensuring legal compliance across all aspects of human resource management is crucial. You will be responsible for making sure that the company adheres to all relevant HR laws and regulations in UAE.
• Event Organization: Contributing to the company’s culture by organizing impactful events that promote employee engagement and foster a strong organizational culture will also be a part of your responsibilities.

Job Requirements:

To be successful in this role, you should possess the following qualifications:

• Educational Background: A bachelor’s degree in Human Resources, Business Administration , or a related field is required.
• Experience: You should have a minimum of 7 years of experience in HR, with a proven track record of managing diverse teams and departments. Experience in the agricultural or animal nutrition industry is a plus.
• HR Expertise: You will need to demonstrate expertise in talent acquisition, employee relations, training and development, and performance management . A strong understanding of HR laws, regulations, and best practices in Egypt is essential.
• Strategic HR Management: You should have experience in aligning HR initiatives with business goals and driving strategic outcomes.
• Financial Acumen: A strong understanding of budgeting, cost control, and financial management in the context of HR will be required.
• Leadership Skills: You should have excellent leadership and management skills , with a demonstrated ability to lead a team and drive results.
• Communication: Excellent communication and presentation skills are essential, as you will need to collaborate with employees at all levels of the organization.

Why Join Us?

By joining this organization, you will be part of a leading international company that values its employees and invests in their growth and development. You will have the opportunity to shape HR strategies and make a significant impact on the company’s success. Additionally, you will work in a collaborative and positive environment that fosters innovation and employee well-being.

How to Apply:

If you meet the requirements and are excited about the opportunity to make a real difference, we encourage you to apply.

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About Thrive Learning: Thrive Learning is changing how people learn at work by delivering an easy, effective, empowering learning experience. We work with brands such as Volvo, Vodafone, Krispy Kreme, and Sky, and we are focused on building scalable, modern learning technology that helps people grow their careers.

The Role

We are seeking a Staff Product Designer to drive design strategy for the Skills, Goals, and Continuous Professional Development (CPD) product area. You will partner with the Product Manager to transform compliance-heavy workflows into engaging experiences, while establishing design standards that elevate the entire team. The role balances regulatory requirements across industries (e.g., healthcare, finance, aviation) with delightful user experiences and strategic influence on product and business direction.

Core Responsibilities

Strategic design leadership

• Drive Skills & CPD strategy: Lead design strategy for skills management, goal tracking, and CPD features, ensuring cohesive experiences for regulated and non-regulated industries
• Transform compliance experiences: Pioneer approaches to make mandatory professional development engaging, turning checkbox exercises into meaningful career growth opportunities
• Influence product direction: Partner with the Product Manager to shape the roadmap using design thinking to identify opportunities in professional development
• Lead multi-quarter initiatives: Orchestrate the modernisation of CPD functionality to meet oversight requirements while remaining intuitive and motivating
• Establish design excellence: Create differentiated features that set Thrive apart in the compliance and professional development market

Organisational design excellence

• Build scalable frameworks: Design systematic solutions for competency frameworks, accreditation standards, and evidence collection that scale across sectors
• Establish CPD design patterns: Create reusable design patterns and components for skills assessment, progress tracking, and compliance reporting
• Drive design system evolution: Contribute to and expand our design system to support complex professional development workflows
• Elevate team capability: Share expertise in compliance-driven design and mentor team members on balancing regulatory requirements with user delight
• Document design decisions: Create comprehensive documentation for CPD and skills features to ensure consistency as the team scales

Research & strategic insights

• Lead sector-specific research: Conduct deep research with regulated industries (healthcare, finance, aviation, legal) to understand compliance needs
• Map complex journeys: Document end-to-end workflows for professional development, from skills assessment through evidence submission to regulatory reporting
• Uncover growth insights: Identify how features can drive user engagement, retention, and expansion in enterprise accounts
• Validate compliance solutions: Test designs with compliance officers and regulatory bodies to ensure real-world requirements are met
• Synthesise cross-industry patterns: Find common threads across sectors to create flexible solutions

Cross-functional partnership

• Collaborate with Product: Work with the Product Manager for Skills, Goals & CPD to balance user needs, compliance requirements, and business goals
• Partner with Engineering: Ensure technical feasibility of complex framework and reporting requirements while pushing for innovation
• Support Customer Success: Create design artifacts and documentation to help implementation teams configure CPD for different industries
• Enable Sales: Develop compelling prototypes and vision pieces that demonstrate Thrive’s approach to modernising professional development
• Engage with compliance experts: Build relationships with industry specialists to stay ahead of regulatory changes

Essential Skills

• 8-12 years of product design experience with strategic leadership in B2B SaaS, EdTech, or complex enterprise software; preferably with AI-powered personalization at scale
• Portfolio demonstration: Exceptional portfolio showing strategic design leadership and business impact across multiple high-impact initiatives
• Strategic research expertise: Proven track record of architecting research that informs business direction
• Organisational design leadership: Experience establishing design standards and processes that elevate team capability
• Executive influence: Ability to influence senior leadership and shape business strategy through design thinking
• Cross-functional orchestration: Experience leading multi-quarter initiatives across teams

Technical Skills

• Exceptional design craft: Mastery of interaction design, information architecture, and visual design for complex enterprise workflows
• Systems thinking: Design modular, scalable solutions across regulatory contexts
• Data visualisation: Present progress, competency levels, and compliance status clearly
• Prototyping excellence: Advanced prototyping to communicate complex workflows
• Accessibility: Knowledge of WCAG 2.1+ standards for enterprise and regulated environments
• AI integration: Experience leveraging AI for personalized learning paths and automated compliance tracking

Soft Skills

• Strategic thinking: Identify opportunities in the professional development market to position Thrive as an industry leader
• Systems thinking: Create scalable solutions for complex compliance requirements
• Communication & influence: Explain design decisions to stakeholders from compliance officers to C-suite
• Cross-functional collaboration: Partner with Product, Engineering, Customer Success, and compliance experts
• User research & insights: Conduct sophisticated research in regulated environments
• Design leadership: Mentor team members on compliance-driven design while maintaining user focus

Desirable Skills

• Experience with LMS/LXP, B2B SaaS, HRTech, EdTech, or compliance-focused enterprise software
• Experience designing for regulated industries (healthcare, finance, legal, aviation) with complex workflow design
• Knowledge of compliance frameworks (CPD, CME, CLE, CIPD, etc.)
• Understanding of learning science and adult learning principles
• Experience with competency management and skills taxonomies
• Track record of launching compliance tools that users enjoy
• Familiarity with international compliance requirements and multi-region considerations
• Ability to design flexible solutions adaptable to different sector requirements

Benefits

• Salary: Up to £100,000 per year based on experience
• Unlimited Holiday for work-life balance
• Thrivedays: reduced workday every Friday (10:00–15:00) with no internal meetings
• Flexible Working Hours within core hours (10:00–16:00)
• Birthday & Christmas Off, including festive shutdown between Christmas & New Year
• Work From Anywhere — fully remote-friendly (4 weeks a year)
• Health Cash Back Plan with Health Shield
• Employee Assistance Program for confidential support
• Financial support program via Maji
• Salary Sacrifice Pension Scheme
• Death in Service (4x annual salary)
• Green Car Scheme via salary sacrifice
• Cycle to Work Scheme — save up to 42% on a new bike
• Perks at Work — 30,000+ discounts via CharlieHR & Health Shield

What to Expect

We believe that finding a new job should be an enjoyable process. We’re looking for people who bring authenticity to the team and culture. If we think you’d be a great fit, you’ll have a first-stage interview with our Head of Product Design to get to know you and discuss your portfolio. You may be asked to complete a short task, followed by a final stage interview with the Product Manager for Skills, Goals & CPD.

At Thrive, we’re committed to an inclusive, welcoming culture that supports diversity. We are an equal opportunity employer and strive to be inclusive in all aspects of employment, with a zero-tolerance policy for discrimination of any kind.

If you require any assistance, accommodations, or support during the application or interview stages, please contact Ella Holland at

#LI-Remote #LI-Hybrid

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Dubai, United Arab Emirates | Posted on 02/05/2025

Ruad Consulting is an expansion of SCOPI (Strategic Center for Organizational Performance Improvement), a company established in 2008 in Amman, Jordan. Ruad Consulting aims to empower public and private sectors across the MENA region by delivering innovative, world-class management consulting services that drive excellence and sustainable growth. The company specializes in excellence models, customer service models, training, quality standards, and more.

Ruad Consulting is committed to excellence, human-centric values, pro-activeness, professionalism, and dedication to clients' success.

Role Description

This is a full-time on-site role for a Training Coordinator located in Dubai. The Training Coordinator will be responsible for coordinating training sessions, developing training and development programs, facilitating communication between trainers, trainees, and clients, and ensuring the overall effectiveness of training initiatives.

Requirements

Qualifications

• Training Coordination and Training & Development skills
• Experience in Training and related certificates like (TOT) is a plus
• Excellent organizational skills and attention to detail
• Ability to adapt to diverse training needs and styles
• Proficiency in MS Office and Learning Management Systems
• Experience in a consulting or corporate training environment is a plus
• Arabic & English speaking and writing is a must

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Vignette Collection is a diverse group of luxury hotels with a fresh focus, offering guests a more authentic and thoughtful way to travel. We’ve created a collection brand that gives guests and colleagues an inspiring new choice. One that puts people at the heart of everything we do, to reframe luxury hospitality for the better. Our hotels are unique in their own right, with their own distinct outlook and story to tell.

Be part of an iconic hospitality landmark

Ciel Dubai Marina, part of IHG Hotels & Resorts’ prestigious Vignette Collection, is set to redefine luxury as the world’s tallest hotel. The First Group’s flagship development featuring 1,004 elegantly designed guestrooms, 8 dining destinations, 3 outdoor swimming pools, breathtaking floor-to-ceiling panoramic views, and an array of world-class amenities, Ciel offers an unparalleled hospitality experience.

Designed by the award-winning architectural firm, NORR Group, Ciel has already garnered prestigious industry accolades, including the 2019 International Property Awards for Best International Hotel Architecture and Best Hotel Architecture Arabia. This international recognition establishes Ciel as a landmark development and a symbol of innovation in the hospitality industry.

Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with Ciel Dubai Marina, Vignette Collection.

About The First Group Hospitality

The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.

Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.

At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.

As a Training and Quality Executive, you will be responsible for supporting the delivery of learning and service excellence across the hotel. You will coordinate training initiatives, assess operational quality standards, and help embed a culture of continuous improvement, ensuring all team members deliver a world-class guest experience befitting the world’s tallest hotel.

Responsibilities Training & Development

• Assist in identifying training needs across departments through audits, feedback, and performance data.
• Coordinate and deliver onboarding programs for new joiners.
• Support the execution of brand, service, and soft skills training workshops.
• Maintain accurate training records and compliance tracking.
• Evaluate training effectiveness through feedback and performance assessments.

Quality & Service Standards

• Conduct regular quality checks, audits, and mystery guest simulations in line with LQA/Forbes standards.
• Monitor guest feedback platforms (e.g., TrustYou, ReviewPro) and collaborate with department heads to improve service scores.
• Follow up on guest complaints and service recovery cases to identify training gaps.
• Assist in creating and updating SOPs and service standards in collaboration with operational leaders.
• Promote a guest-centric culture by championing best practices and recognizing service excellence.

Qualifications

• Minimum 2 years of experience in a learning, training, or quality assurance role, preferably in a luxury hotel.
• Degree or diploma in Hospitality, HR, or a related field.
• Strong presentation, facilitation, and communication skills.
• Detail-oriented, analytical, and organized.
• Energetic, positive, and passionate about people development and service excellence.
• Proficient in Microsoft Office; experience with LMS platforms and guest feedback tools is a plus.
• Fluent in English; additional languages are advantageous.

Benefits

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.

We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

So, join us and you’ll become part of our hotel family.

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Aftersales Training Manager page is loaded# Aftersales Training Managerlocations: Dubaitime type: Full timeposted on: Posted Todayjob requisition id: R PURPOSE / DETAILS OF THE JOB**Mission & Main Objectives*** Define, propose, implement and maximize NMEF (Nissan Middle East) Aftersales training strategy.* Ensure sufficient levels of Technical Competency at the NSCs to deliver outstanding product and repair quality.* Ensure sufficient levels of Service competency at the NSCs to deliver outstanding Customer Experience.* Ensure sufficient levels of Parts Operations competency at NSC level to drive parts business.* Lead, oversee and guide NSC training activities to ensure alignment with NMEF business strategies.**Main tasks and responsibilities (Including team management if any):*** **Technical Training** + Train and certify NSC technical trainers on Global Nissan Service Technician Education Programs (N-STEP), and ensure each NSC has suitably qualified trainers to deliver local training. + Localise, update and deliver new model technical training, Train-The-Trainer (TTT) to Technical Trainers or directly to frontline. + Work with regional and global teams to ensure training materials are available and updated to suit local technology and equipment specifications. + Conduct frequent technical training needs analysis in the market. + Design and develop new training material (Instructor-Led, e-Learning or Virtual Classroom Training) to close identified skills and knowledge gaps in the region. + Deliver Electric Vehicle (EV) and New Energy Vehicle (NEV) technical training and certification in the region and ensure NSC have the right level of knowledge and skills to service and repair NEVs. + Enhance own knowledge and skills by participating in Master Trainer TTT offered at Regional and Global level.* **Service & Parts (Non-Technial) Training** + Train and certify NSC non-technical trainers on Global Nissan Sales & Service Way (NSSW), Global Nissan Service Advisor Program (G-NSAP) and ensure each NSC has suitably qualified trainers to deliver local training. + Localise plan and deliver new model product training, Train-The-Trainer (TTT) to Non-Technical trainers or directly to frontline. + Conduct frequent non-technical training needs analysis in the NMEF markets. + In addition to global training programs, design, develop and implement new Service Advisor and Service Manager training programs (TTT or directly) to close knowledge and skills gaps and enhance* **Administrative** + Ensure all training materials are available and reasonably up-to-date on the Learner Management System. + Ensure all NSCs are competent in usage of the LMS to manage training delivery and records. + Manage training KPIs and ensure compliance with Global, Regional and Local Certification requirements and alignment with company business strategy. + Maintain all aspects of the Reagonal Training Centre e.g tools, equipments, vehicles, training resources to ensure all resources are ready for training when required. + Develop regional training plan and cascade with NSCs and ensure NSCs adhere to NMEF annual training plans to maintain correct level of certification. + Generate monthly training and certification status reports and share with applicable stakeholers e.g. NSC, NMEF, Regional and Global as required. + Appointment and management of external training providers and ensure services, materials and all activities by providers activities meet the required quality levels and in-line with company strategy. + Research and implement new training enhancement strategies e.g. AI integration to training and development, to ensure training offered by NMEF is modern, effective and enhances company business strategy. + Conduct regular meetings with NSC training managers to provide guidance and support on issues of training delivery and management. + Responsible to maintain and upkeep training centre in relation to 5S, usage, tools and equipment, vehicles and other training resources. + Lead organisation of regional training events including Skills Contests, New Model TTT, etc. + Develop annual training budget inline with company business strategies and monitor implementation thereof. + Lead training team members/subordinates (where applicable)**Country Specifics*** NMEF markets**KPIs*** Maintain global technician certification standards by ensuring certification levels for N-STEP 1, 2 and 3 are inline with global, regional and local KPI requirements.* Maintain Global Service Advisor certification standards across the region to certification levels inline with global, regional and local KPI requirements.* Maintain Parts Sales Consultants and Managers training certification* Maintain Service Manager certification* Other KPIs are required by business on ad-hoc basis**Background & Experience***Specific technical skills*** Significant experience and skills training and development (min 7-8 years)* Affinity and/or experience with Training activities & dealer network (Sales and Aftersales)* Experience and affinity with systems, technology and digital* Cross functional management skills* Ability to conduct public presentations* Strong car culture and automotive background knowledge* Qualified automotive technician with extensive knowledge of automotive technology, diagnostics and repair techniques.* Proven competency in delivering quality technical training to trainers* Certified automotive high voltage technician/trainer* Knowledge of eLearning instructional design and course development tools (Captivate, Synthesia, Articulate etc)* Knowledge of Cornerstone Saba LMS**Behavioral Competencies Required*** Pedagogical skills* High level of autonomy and leadership* Effective communication and presentation skills* Training material and content Development skills* Structured and analytical* Cross functional and cross-cultural skills* Coaching and Mentoring skillsMinimum Education* Degree in Engineering fields (Mechanical, Electrical or similar) or equivalent (required)* Certificate/Diploma in Adult education/training/Train-The-Trainer (required)* University degree in Business Management or equivalent (advantageous)Language Requirements* Fluent in English, Arabic (optional) At Nissan, we believe that the differences among us – differences in race, gender, age, mindset, religion, people with disabilities and much more – make us stronger and equip us to better serve our customers and communities. We are committed to creating positive change that ensures transparency and inclusivity throughout the career journey, in order to build teams that create a sense of belonging for all members.#LI-RBDubai United Arab Emirates #J-18808-Ljbffr

Design, Execute & Evaluate Training Programs

Course: Design, Execute & Evaluate Training Programs

Provide participants with essential knowledge about training, and improve their managerial and behavioral skills to enable them in using professional methods to increase the effectiveness of training activities management

Training divisions' managers, section chiefs and specialists in training divisions, and candidates to fill up those positions

Course Outline

• Training management role in identifying work problems


• Planning the training activities


• Identifying training needs


• The Required activities to execute and manage training programs


• Following up and evaluating the training programs


• Following up and evaluating the trainees


• Calculating training cost elements, and measuring their cost effectiveness

Motivating, Coaching, Counselling & Mentoring: Practical Tools for Effective Leadership & Develop Talent

Criteria for Internal HR Policy Regulations

Job Evaluation & Analysis (Professional Job Analyst)

Workplace Mediation and Conflict Resolution Skills

The Art of Human Resource Management (HR Professional)

Employee Relations: Motivation, Grievances and Discipline (Professional Employee Relationship Specialist)

Essential Skills for Effective Training (Professional Training Co Ordinator)

Strategic Change Management for HR Professionals

The Manpower Planning Masterclass (Professional Manpower Planner)

Driving Performance through Talent Management

Recruitment and Selection: Methodologies & Techniques

At European Quality Training and Management Consultancy, we provide high-quality training and consultancy services to develop future leaders. With a team of skilled experts, we tailor programs to meet the needs of public and private sectors, grounded in quality, ethics, and social responsibility. Our client-focused approach ensures professionalism and sustainable outcomes.

European Quality Training and Management Consultancy FZE

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Overview

Join Tether and Shape the Future of Digital Finance

At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.

Innovate with Tether

Tether Finance: Our innovative product suite features the world’s most trusted stablecoin, USDT , relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.

Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.

Tether Data: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET , our flagship app that redefines secure and private data sharing.

Tether Education : Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.

Tether Evolution : At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.

Why Join Us?

Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.

If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.

Are you ready to be part of the future?

About the job:

As a member of the AI model team, you will drive innovation in architecture development for cutting-edge models of various scales, including small, large, and multi-modal systems. Your work will enhance intelligence, improve efficiency, and introduce new capabilities to advance the field.

You will have a deep expertise in LLM architectures, a strong grasp of pre-training optimization with a hands-on, research-driven approach. Your mission is to explore and implement novel techniques and algorithms that lead to groundbreaking advancements: data curation, strengthening baselines, identifying and resolving existing pre-training bottlenecks to push the limits of AI performance.

Responsibilities

• Conduct pre-training AI models on large, distributed servers equipped with thousands of NVIDIA GPUs.

• Design, prototype, and scale innovative architectures to enhance model intelligence.

• Independently and collaboratively execute experiments, analyze results, and refine methodologies for optimal performance.

• Investigate, debug, and improve both model efficiency and computational performance.

• Contribute to the advancement of training systems to ensure seamless scalability and efficiency on target platforms.

Qualifications

• A degree in Computer Science or related field. Ideally PhD in NLP, Machine Learning, or a related field, complemented by a solid track record in AI R&D (with good publications in A* conferences).

• Hands-on experience contributing to large-scale LLM training runs on large, distributed servers equipped with thousands of NVIDIA GPUs, ensuring scalability and impactful advancements in model performance.

• Familiarity and practical experience with large-scale, distributed training frameworks, libraries and tools.

• Deep knowledge of state-of-the-art transformer and non-transformer modifications aimed at enhancing intelligence, efficiency and scalability.

• Strong expertise in PyTorch and Hugging Face libraries with practical experience in model development, continual pretraining, and deployment.

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Job Responsibilities

• Design, create, and implement training programs for new and existing staff.
• Develop training materials including manuals, e-learning modules, and presentations.
• Lead in-person and virtual training sessions for new hires and ongoing professional development.
• Organize workshops, role-playing activities, and seminars to improve staff skills (sales techniques, negotiation, client relationships, etc.).
• Oversee the onboarding process for new hires, ensuring they are integrated into the company culture and prepared for success.
• Assess the effectiveness of training programs through feedback, testing, and performance metrics.
• Work with HR and Line Managers to ensure training goals align with the company's overall objectives.
• Identify gaps in staff performance and recommend improvements to the training curriculum.
• Maintain records of training completion, certifications, and performance evaluations.
• Report on training outcomes and staff performance to the Management.

We are looking for

• At least 3+ years of experience in training or coaching, preferably in Freight Forwarding / Logistics industry.
• Excellent communication and interpersonal skills.
• Strong presentation and public speaking abilities.
• Ability to create training materials and evaluate staff performance.
• Willing to travel to offices within UAE (Dubai, Sharjah, Abu Dhabi, Hamriyah & RAK) and must hold a UAE driving license.

Apply for Job

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Overview

The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.

Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.

At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.

Job Description

The Cluster Training and Quality Executive plays an active role in supporting the daily training and quality functions across The First Group Hospitality portfolio. This position is responsible for both coordinating and delivering training sessions, maintaining accurate training records, and supporting quality assurance efforts to uphold brand standards and enhance the guest experience across all properties.

• Coordinate, facilitate, and support various training programs across the cluster, including onboarding, brand standards, service culture, soft skills, and operational refreshers.
• Maintain an up-to-date training calendar and communicate schedules, reminders, and logistics to relevant departments.
• Prepare training materials such as presentations, attendance sheets, evaluation forms, and certificates.
• Track training completions and ensure accurate employee records are maintained in the system.
• Provide hands-on support during training sessions including room setup, materials distribution, and AV arrangements.
• Conduct regular meeting and refresher trainings and work with departmental trainers to strengthen on-the-job learning.
• Monitor compliance with mandatory learning modules (e.g., brand e-learning, health & safety).
• Assist with brand audits by preparing necessary documentation, facilitating walkthroughs, and coordinating audit-related communication and follow-up.
• Participate in internal service audits, mystery shopper checks, and quality inspections in line with brand expectations and internal standards.
• Support the collection and analysis of guest feedback from internal tools and online review platforms.
• Update quality performance trackers and support the preparation of summary and action reports for department heads and senior leadership.
• Follow up on corrective actions and gather updates to ensure consistent service improvement.
• Contribute to the creation of quality-focused communication materials, including recognition highlights, visual boards, and newsletters.
• Support the implementation and documentation of sustainability programs in line with The First Group’s environmental goals and Green Key standards.
• Assist in organizing sustainability awareness campaigns and training sessions on eco-friendly practices.
• Help monitor compliance with brand and company sustainability policies, and support departments in tracking key environmental metrics where required.

Desired Skill & Expertise

• 1–2 years of experience in hospitality operations, training, or administrative coordination.
• Experience in delivering training or group facilitation is an added advantage.
• Strong organizational and interpersonal skills with attention to detail.
• Comfortable working with Microsoft Office, particularly Excel, PowerPoint, and Word.
• Familiarity with e-learning platforms, guest feedback tools, or brand audit systems is a plus.
• A hospitality diploma or degree is preferred.
• Passionate about continuous learning, service excellence, and sustainability.

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