The hospitality and tourism sectors offer diverse opportunities for individuals seeking dynamic and customer-focused roles. These industries encompass hotels, resorts, restaurants, event planning, travel agencies, and various recreational facilities. Professionals in hospitality and tourism contribute to creating memorable experiences for travelers and guests, playing a crucial role in the global economy.4 566 Hospitality & Tourism jobs in the United Arab Emirates
Assistant Manager - Events Planning
Dubai, Dubai
Marriott
Posted today
Job Viewed
Job Description
**Additional Information**
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** Marriott Hotel Al Jaddaf Dubai, Oud Metha Road, Dubai, United Arab Emirates, United Arab Emirates, VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
The Assistant Manager - Events Planning is responsible for managing the full lifecycle of events, from post-contract handover to on-site execution and post-event follow-up. The role bridges sales, operations, and client relations by ensuring that all contracted events (trainings, conferences, groups, social events, gala dinners, and more) are delivered seamlessly.This position requires a dynamic professional who is equally comfortable on the operations floor, in front of a computer, and on the phone, ensuring every detail is captured, communicated, and executed. The Assistant Manager - Events Planning acts as the main point of contact for clients after the Events Booking Centre (EBC) handover, coordinating rooming lists, event orders, schedules, and special requirements while maintaining strong communication with internal departments. Delivering flawless events that maximize guest satisfaction, revenue, and brand reputation is at the core of this role.
Policies and Procedures
+ Maintain confidentiality and safeguard guest privacy and company assets.
+ Ensure adherence to LSOPs related to contracts, payments, guarantees, and release policies.
+ Uphold Marriott brand standards and professional appearance at all times.
Event Coordination
+ Receive and manage handovers from the Events Booking Centre with signed contracts and event details.
+ Prepare, review, and update rooming lists, Banquet Event Orders (BEOs), and function sheets in Opera or related systems.
+ Serve as the client's key contact for all event-related communication, from planning stages until event conclusion.
+ Conduct detailed pre-event meetings with clients and relevant departments to align expectations and execution.
+ Be actively present on the floor during events to oversee setup, execution, and service delivery.
Guest Relations
+ Provide proactive and responsive client communication via email, phone, and in person.
+ Anticipate guest needs and ensure seamless event delivery.
+ Address and resolve guest concerns promptly, using Marriott's service recovery tools
Communication & Collaboration
+ Liaise with Sales, Events Booking Centre, Banquets, Culinary, Front Office, and other operational departments to ensure flawless execution.
+ Share event details and updates clearly and on time with all stakeholders.
+ Draft, proofread, and distribute accurate BEOs, memos, and schedules.
Operations Support
+ Supervise event setup and service in coordination with Banquets and Culinary teams.
+ Monitor event timelines to ensure adherence and smooth transitions between sessions.
+ Support departmental reporting, billing accuracy, and post-event feedback collection.
Analytical Skills
+ Attention to Detail
+ Time Management
+ Multi-Tasking Abilities
+ Planning and Organizing
Interpersonal Skills
+ Customer Service Orientation
+ Teamwork and Collaboration
+ Effective Listening
+ Conflict Resolution
Communications
+ Professional Phone & Email Etiquette
+ English Language Proficiency
+ Writing, Reading, and Proofreading Skills
+ Arabic language is preferred
Personal Attributes
+ Dependability and Integrity
+ Positive Attitude and Initiative
+ Professional Presentation
+ Resilience under Pressure
Organization
+ Attention to Detail
+ Time Management
+ Multi-Tasking Abilities
+ Planning and Organizing
Technical Skills
+ Opera (PMS & Sales & Catering)
+ SfaWeb / MI Sales Companion
+ Microsoft Office Suite
+ Cvent or other event management platforms
**PREFERRED QUALIFICATIONS**
**Education** High school diploma/G.E.D. equivalent; hospitality degree preferred
**Related Work Experience** At least 2 years of related work experience
**Supervisory Experience** No supervisory experience is required
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** Marriott Hotel Al Jaddaf Dubai, Oud Metha Road, Dubai, United Arab Emirates, United Arab Emirates, VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
The Assistant Manager - Events Planning is responsible for managing the full lifecycle of events, from post-contract handover to on-site execution and post-event follow-up. The role bridges sales, operations, and client relations by ensuring that all contracted events (trainings, conferences, groups, social events, gala dinners, and more) are delivered seamlessly.This position requires a dynamic professional who is equally comfortable on the operations floor, in front of a computer, and on the phone, ensuring every detail is captured, communicated, and executed. The Assistant Manager - Events Planning acts as the main point of contact for clients after the Events Booking Centre (EBC) handover, coordinating rooming lists, event orders, schedules, and special requirements while maintaining strong communication with internal departments. Delivering flawless events that maximize guest satisfaction, revenue, and brand reputation is at the core of this role.
Policies and Procedures
+ Maintain confidentiality and safeguard guest privacy and company assets.
+ Ensure adherence to LSOPs related to contracts, payments, guarantees, and release policies.
+ Uphold Marriott brand standards and professional appearance at all times.
Event Coordination
+ Receive and manage handovers from the Events Booking Centre with signed contracts and event details.
+ Prepare, review, and update rooming lists, Banquet Event Orders (BEOs), and function sheets in Opera or related systems.
+ Serve as the client's key contact for all event-related communication, from planning stages until event conclusion.
+ Conduct detailed pre-event meetings with clients and relevant departments to align expectations and execution.
+ Be actively present on the floor during events to oversee setup, execution, and service delivery.
Guest Relations
+ Provide proactive and responsive client communication via email, phone, and in person.
+ Anticipate guest needs and ensure seamless event delivery.
+ Address and resolve guest concerns promptly, using Marriott's service recovery tools
Communication & Collaboration
+ Liaise with Sales, Events Booking Centre, Banquets, Culinary, Front Office, and other operational departments to ensure flawless execution.
+ Share event details and updates clearly and on time with all stakeholders.
+ Draft, proofread, and distribute accurate BEOs, memos, and schedules.
Operations Support
+ Supervise event setup and service in coordination with Banquets and Culinary teams.
+ Monitor event timelines to ensure adherence and smooth transitions between sessions.
+ Support departmental reporting, billing accuracy, and post-event feedback collection.
Analytical Skills
+ Attention to Detail
+ Time Management
+ Multi-Tasking Abilities
+ Planning and Organizing
Interpersonal Skills
+ Customer Service Orientation
+ Teamwork and Collaboration
+ Effective Listening
+ Conflict Resolution
Communications
+ Professional Phone & Email Etiquette
+ English Language Proficiency
+ Writing, Reading, and Proofreading Skills
+ Arabic language is preferred
Personal Attributes
+ Dependability and Integrity
+ Positive Attitude and Initiative
+ Professional Presentation
+ Resilience under Pressure
Organization
+ Attention to Detail
+ Time Management
+ Multi-Tasking Abilities
+ Planning and Organizing
Technical Skills
+ Opera (PMS & Sales & Catering)
+ SfaWeb / MI Sales Companion
+ Microsoft Office Suite
+ Cvent or other event management platforms
**PREFERRED QUALIFICATIONS**
**Education** High school diploma/G.E.D. equivalent; hospitality degree preferred
**Related Work Experience** At least 2 years of related work experience
**Supervisory Experience** No supervisory experience is required
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
0
Guest Experience Expert - Front Office
Dubai, Dubai
Marriott
Posted today
Job Viewed
Job Description
**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Marriott Executive Apartments Dubai Creek, Rigga Al Buteen St, P.O. Box 81148, Dubai, United Arab Emirates, United Arab Emirates, VIEW ON MAP
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
The world is a big place and Marriott Executive Apartments offers temporary housing that feels like home in the biggest and best cities for business travel across Europe, Asia, Latin America, Africa and the Middle East. Join the Marriott Executive Apartments team and help our guests adapt to a new locale and feel comfortable and cared for while living away from home. In joining Marriott Executive Apartments, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Marriott Executive Apartments Dubai Creek, Rigga Al Buteen St, P.O. Box 81148, Dubai, United Arab Emirates, United Arab Emirates, VIEW ON MAP
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
The world is a big place and Marriott Executive Apartments offers temporary housing that feels like home in the biggest and best cities for business travel across Europe, Asia, Latin America, Africa and the Middle East. Join the Marriott Executive Apartments team and help our guests adapt to a new locale and feel comfortable and cared for while living away from home. In joining Marriott Executive Apartments, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
1
Guest Experience Expert
Dubai, Dubai
Marriott
Posted today
Job Viewed
Job Description
**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Sheraton Dubai Creek Hotel & Towers, Baniyas Street, Dubai, United Arab Emirates, United Arab Emirates,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Sheraton Dubai Creek Hotel & Towers, Baniyas Street, Dubai, United Arab Emirates, United Arab Emirates,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
2
Bell Captain - Holiday Inn Dubai Business Bay
IHG
Posted today
Job Viewed
Job Description
**ABOUT US**
Travel is a journey. At Holiday Inn & Staybridge Suites, we help make it a joy.
Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we've been on our journey since 1952. So, if you can help us spread the joy of travel to all, we'd love to give you a warm welcome to the Holiday Inn® family.
The Holiday Inn & Staybridge Suites Dubai Business Bay, a cluster of hotels, is looking for an experienced **Bell Captain** to join our extraordinary team!
Conveniently located in the heart of Dubai's Business Bay area, home of the Burj Khalifa! Minutes away from The Dubai mall, renowned Jumeirah Beach, and with convenient access to all of Dubai's world leading tourist attractions. The Holiday Inn & Staybridge Suites Dubai Business Bay includes 275 hotel rooms as well as 120 one- and two-bedroom apartments, convenient F&B offerings & meeting and events facilities.
**YOUR DAY TO DAY**
As Bell Captain, your main responsibilities will be related to supervising and coordinating the activities of the Bell Desk team, including Bell Attendants and Valets, to ensure seamless guest service delivery. This role is pivotal in creating a warm first impression and a lasting farewell.
Guest Service:
+ Supervise and support the Bell Attendants, Doormen, and Valets in delivering exceptional guest service.
+ Welcome and escort guests upon arrival and departure, ensuring luggage handling is smooth and professional.
+ Assist guests with transport arrangements, valet parking, taxi bookings, and directions within Dubai.
+ Ensure that guest requests and complaints are handled promptly and professionally.
Operations Management:
+ Maintain a well-organized Bell Desk, keep accurate records of guest luggage tracking, storage, and deliveries.
+ Allocate duties, schedules, and stations for the team to ensure adequate coverage.
+ Oversee safe handling and tagging of guest luggage and valuables.
+ Monitor lobby traffic flow and coordinate with Concierge and Front Office for smooth operations.
Leadership & Training:
+ Train and motivate team members to deliver consistent service standards.
+ Conduct daily briefings and ensure team grooming, punctuality, and service readiness.
+ Lead by example in maintaining a professional and welcoming demeanour.
**WHAT WE NEED FROM YOU**
It is not just about completing tasks and doing the work! We are looking for personality, originality, creativity, focus and a passion to deliver great results directly and via the whole team!
Previous experience in a similar role required. Customer service and excellent English communication skills, additional languages preferred. Strong ability to build and maintain relationships.
**WHAT WE OFFER**
We'll reward all your hard work with competitive salary and benefits.
Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit to find out more about us.
Go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Travel is a journey. At Holiday Inn & Staybridge Suites, we help make it a joy.
Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we've been on our journey since 1952. So, if you can help us spread the joy of travel to all, we'd love to give you a warm welcome to the Holiday Inn® family.
The Holiday Inn & Staybridge Suites Dubai Business Bay, a cluster of hotels, is looking for an experienced **Bell Captain** to join our extraordinary team!
Conveniently located in the heart of Dubai's Business Bay area, home of the Burj Khalifa! Minutes away from The Dubai mall, renowned Jumeirah Beach, and with convenient access to all of Dubai's world leading tourist attractions. The Holiday Inn & Staybridge Suites Dubai Business Bay includes 275 hotel rooms as well as 120 one- and two-bedroom apartments, convenient F&B offerings & meeting and events facilities.
**YOUR DAY TO DAY**
As Bell Captain, your main responsibilities will be related to supervising and coordinating the activities of the Bell Desk team, including Bell Attendants and Valets, to ensure seamless guest service delivery. This role is pivotal in creating a warm first impression and a lasting farewell.
Guest Service:
+ Supervise and support the Bell Attendants, Doormen, and Valets in delivering exceptional guest service.
+ Welcome and escort guests upon arrival and departure, ensuring luggage handling is smooth and professional.
+ Assist guests with transport arrangements, valet parking, taxi bookings, and directions within Dubai.
+ Ensure that guest requests and complaints are handled promptly and professionally.
Operations Management:
+ Maintain a well-organized Bell Desk, keep accurate records of guest luggage tracking, storage, and deliveries.
+ Allocate duties, schedules, and stations for the team to ensure adequate coverage.
+ Oversee safe handling and tagging of guest luggage and valuables.
+ Monitor lobby traffic flow and coordinate with Concierge and Front Office for smooth operations.
Leadership & Training:
+ Train and motivate team members to deliver consistent service standards.
+ Conduct daily briefings and ensure team grooming, punctuality, and service readiness.
+ Lead by example in maintaining a professional and welcoming demeanour.
**WHAT WE NEED FROM YOU**
It is not just about completing tasks and doing the work! We are looking for personality, originality, creativity, focus and a passion to deliver great results directly and via the whole team!
Previous experience in a similar role required. Customer service and excellent English communication skills, additional languages preferred. Strong ability to build and maintain relationships.
**WHAT WE OFFER**
We'll reward all your hard work with competitive salary and benefits.
Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit to find out more about us.
Go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.
3
Housekeeping Room Attendant
IHG
Posted today
Job Viewed
Job Description
**HOUSEKEEPING ROOM ATTENDANT**
**ABOUT US**
Travel is a journey. At Holiday Inn & Staybridge Suites, we help make it a joy.
Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we've been on our journey since 1952. So, if you can help us spread the joy of travel to all, we'd love to give you a warm welcome to the family.
Our newly opened Holiday Inn & Staybridge Suites Dubai Business Bay, a cluster of hotels, is looking for an experienced **Housekeeping Room Attendant** to join our extraordinary team!
Conveniently located in the heart of Dubai's Business Bay area, home of the Burj Khalifa! Minutes away from The Dubai mall, renowned Jumeirah Beach, and with convenient access to all of Dubai's world leading tourist attractions. The Holiday Inn & Staybridge Suites Dubai Business Bay will include 275 hotel rooms as well as 120 one- and two-bedroom apartments, convenient F&B offerings & meeting and events facilities.
**YOUR DAY TO DAY**
Housekeeping room attendants provide for the comfort of guests in our hotels by ensuring that guest rooms and public areas are clean and properly presented.
Ensure security of guest rooms and privacy of our guests.
Perform rotation cleaning duties as required.
To engage with guests in order to promote guest loyalty.
**WHAT WE NEED FROM YOU**
It is not just about completing tasks and doing the work! We are looking for personality, originality, creativity, focus and a passion to deliver great results directly and via the whole team!
Previous experience in a similar role required preferred. Must be able to communicate in English.
**WHAT WE OFFER**
We'll reward all your hard work with competitive salary and benefits.
Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit to find out more about us.
Go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
**ABOUT US**
Travel is a journey. At Holiday Inn & Staybridge Suites, we help make it a joy.
Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we've been on our journey since 1952. So, if you can help us spread the joy of travel to all, we'd love to give you a warm welcome to the family.
Our newly opened Holiday Inn & Staybridge Suites Dubai Business Bay, a cluster of hotels, is looking for an experienced **Housekeeping Room Attendant** to join our extraordinary team!
Conveniently located in the heart of Dubai's Business Bay area, home of the Burj Khalifa! Minutes away from The Dubai mall, renowned Jumeirah Beach, and with convenient access to all of Dubai's world leading tourist attractions. The Holiday Inn & Staybridge Suites Dubai Business Bay will include 275 hotel rooms as well as 120 one- and two-bedroom apartments, convenient F&B offerings & meeting and events facilities.
**YOUR DAY TO DAY**
Housekeeping room attendants provide for the comfort of guests in our hotels by ensuring that guest rooms and public areas are clean and properly presented.
Ensure security of guest rooms and privacy of our guests.
Perform rotation cleaning duties as required.
To engage with guests in order to promote guest loyalty.
**WHAT WE NEED FROM YOU**
It is not just about completing tasks and doing the work! We are looking for personality, originality, creativity, focus and a passion to deliver great results directly and via the whole team!
Previous experience in a similar role required preferred. Must be able to communicate in English.
**WHAT WE OFFER**
We'll reward all your hard work with competitive salary and benefits.
Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit to find out more about us.
Go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.
4
Barista - Holiday Inn & Staybridge Suites Dubai Business Bay
IHG
Posted today
Job Viewed
Job Description
**BARISTA**
**ABOUT US**
Travel is a journey. At Holiday Inn & Staybridge Suites, we help make it a joy.
Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we've been on our journey since 1952. So, if you can help us spread the joy of travel to all, we'd love to give you a warm welcome to the Holiday Inn® family.
The Holiday Inn & Staybridge Suites Dubai Business Bay, a cluster of hotels, is looking for an experienced **Barista** to join their extraordinary team!
Conveniently located in the heart of Dubai's Business Bay area, home of the Burj Khalifa! Minutes away from The Dubai mall, renowned Jumeirah Beach, and with convenient access to all of Dubai's world leading tourist attractions. The Holiday Inn & Staybridge Suites Dubai Business Bay includes 275 hotel rooms as well as 120 one- and two-bedroom apartments, convenient F&B offerings & meeting and events facilities.
**YOUR DAY TO DAY**
You will be an engaging, courteous Barista who is passionate about food and beverage preparation and education. You will greet customers, answer their questions, take orders and accept payments, and prepare and serve food and drinks. Maintain a clean and well-stocked workspace and dining area, update displays, and continuously expand your knowledge of food and beverage quality controls, preparation methods, and presentation.
To succeed as a barista, you should be committed to providing customers with excellent service. At all times you must be representative of the qualities of delivering Holiday Inn service standards. To provide warm, welcoming service without compromise to all guests.
**WHAT WE NEED FROM YOU**
It is not just about completing tasks and doing the work! We are looking for personality, originality, creativity, focus and a passion to deliver great results directly and via the whole team!
Previous experience in similar role preferred. Alcohol awareness and handling and/or food service permit or valid health/food handler card, as required by local law. Trainings in Food & Beverage preparations, High school certificate or diploma. Fluency in English is a must, additional languages are an added advantage. Strong ability to build and maintain relationships.
**WHAT WE OFFER**
We'll reward all your hard work with competitive salary and benefits.
Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit to find out more about us.
Go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
**ABOUT US**
Travel is a journey. At Holiday Inn & Staybridge Suites, we help make it a joy.
Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we've been on our journey since 1952. So, if you can help us spread the joy of travel to all, we'd love to give you a warm welcome to the Holiday Inn® family.
The Holiday Inn & Staybridge Suites Dubai Business Bay, a cluster of hotels, is looking for an experienced **Barista** to join their extraordinary team!
Conveniently located in the heart of Dubai's Business Bay area, home of the Burj Khalifa! Minutes away from The Dubai mall, renowned Jumeirah Beach, and with convenient access to all of Dubai's world leading tourist attractions. The Holiday Inn & Staybridge Suites Dubai Business Bay includes 275 hotel rooms as well as 120 one- and two-bedroom apartments, convenient F&B offerings & meeting and events facilities.
**YOUR DAY TO DAY**
You will be an engaging, courteous Barista who is passionate about food and beverage preparation and education. You will greet customers, answer their questions, take orders and accept payments, and prepare and serve food and drinks. Maintain a clean and well-stocked workspace and dining area, update displays, and continuously expand your knowledge of food and beverage quality controls, preparation methods, and presentation.
To succeed as a barista, you should be committed to providing customers with excellent service. At all times you must be representative of the qualities of delivering Holiday Inn service standards. To provide warm, welcoming service without compromise to all guests.
**WHAT WE NEED FROM YOU**
It is not just about completing tasks and doing the work! We are looking for personality, originality, creativity, focus and a passion to deliver great results directly and via the whole team!
Previous experience in similar role preferred. Alcohol awareness and handling and/or food service permit or valid health/food handler card, as required by local law. Trainings in Food & Beverage preparations, High school certificate or diploma. Fluency in English is a must, additional languages are an added advantage. Strong ability to build and maintain relationships.
**WHAT WE OFFER**
We'll reward all your hard work with competitive salary and benefits.
Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit to find out more about us.
Go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.
5
Door Attendant at Waldorf Astoria Dubai International Financial Centre
Dubai, Dubai
Hilton
Posted today
Job Viewed
Job Description
A Door Attendant at Waldorf Astoria Dubai International Financial Centre maintains frequent contact with Guests by welcoming them on arrival, assisting with departures, parking Guests' cars as required, overseeing delivery and safe keeping of luggage, and providing others services for all Guests.
**What will I be doing?**
As a Door Attendant at Waldorf Astoria Dubai International Financial Centre, you serve as a key connection point between Guests and the hotel as well as other hotel departments. A Door Attendant with the hotel property influences the Guest's first impression, and therefore, must ensure always offer a professional and welcoming disposition. Specifically, the Doorman will perform the following tasks at the highest level of service:
+ Comply with Company brand standards at all times
+ Welcome guests on arrival and assist with their luggage
+ Anticipate guests needs
+ Keep up to date on all hotel services as well as VIPs and special events
+ Be knowledgeable on external locations, attractions, and landmarks in the vicinity
+ Project a professional manner with an emphasis on hospitality and guest service
**What are we looking for?**
A Door Attendant at Waldorf Astoria Dubai International Financial Centre is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Previous experience working within the hotel, in luxury premise
+ A valid driver's license with no outstanding driving restrictions or infringements
+ Excellent grooming standards
+ Strong good communication skills
+ Calm, courteous, and discreet
+ A good knowledge of the area and Dubai in general, preferred
+ A passion for working on team as well as alone
**What will it be like to work for Waldorf Astoria Hotels & Resorts?**
Waldorf Astoria provides guests the exceptional environment and the personalised attention of True Waldorf Service that creates a singular experience. If you understand the value of personalised attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for!
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Door Attendant at Waldorf Astoria Dubai International Financial Centre_
**Location:** _null_
**Requisition ID:** _HOT0BXKA_
**EOE/AA/Disabled/Veterans**
**What will I be doing?**
As a Door Attendant at Waldorf Astoria Dubai International Financial Centre, you serve as a key connection point between Guests and the hotel as well as other hotel departments. A Door Attendant with the hotel property influences the Guest's first impression, and therefore, must ensure always offer a professional and welcoming disposition. Specifically, the Doorman will perform the following tasks at the highest level of service:
+ Comply with Company brand standards at all times
+ Welcome guests on arrival and assist with their luggage
+ Anticipate guests needs
+ Keep up to date on all hotel services as well as VIPs and special events
+ Be knowledgeable on external locations, attractions, and landmarks in the vicinity
+ Project a professional manner with an emphasis on hospitality and guest service
**What are we looking for?**
A Door Attendant at Waldorf Astoria Dubai International Financial Centre is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Previous experience working within the hotel, in luxury premise
+ A valid driver's license with no outstanding driving restrictions or infringements
+ Excellent grooming standards
+ Strong good communication skills
+ Calm, courteous, and discreet
+ A good knowledge of the area and Dubai in general, preferred
+ A passion for working on team as well as alone
**What will it be like to work for Waldorf Astoria Hotels & Resorts?**
Waldorf Astoria provides guests the exceptional environment and the personalised attention of True Waldorf Service that creates a singular experience. If you understand the value of personalised attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for!
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Door Attendant at Waldorf Astoria Dubai International Financial Centre_
**Location:** _null_
**Requisition ID:** _HOT0BXKA_
**EOE/AA/Disabled/Veterans**
This advertiser has chosen not to accept applicants from your region.
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6
Guest Relations Agent - All-Day Dining - LXR Eastern Mangroves Abu Dhabi (Pre-Opening)
Hilton
Posted today
Job Viewed
Job Description
LXR Hotels & Resorts is a collection of independent, luxury properties that celebrate the unique character of each destination. Every hotel in the LXR portfolio offers a bespoke experience, combining authentic service with refined elegance and cultural richness. At LXR, we believe in creating unforgettable moments for our guests-and extraordinary opportunities for our team members.
As a **Guest Relations Agent** , you will be the face of the restaurant, ensuring that each guest feels valued and cared for from the moment they arrive until their departure.
**What will I be doing?**
As Guest Relations Agent - All-Day Dining, you will:
+ Welcome guests with professionalism, warmth, and genuine hospitality.
+ Escort guests to their tables, assist with seating, and ensure their preferences are accommodated.
+ Manage reservations, seating charts, and guest flow to maximize efficiency and satisfaction.
+ Handle guest inquiries, requests, and special occasions with discretion and care.
+ Build relationships with guests by remembering preferences and anticipating needs.
+ Coordinate with service and culinary teams to ensure a seamless dining experience.
+ Monitor guest feedback, resolving issues promptly and escalating when necessary.
+ Support upselling initiatives and promotions to enhance guest experience and revenue.
+ Maintain a polished and professional appearance, reflective of the luxury environment.
+ Perform additional tasks as required to support the success of the Food & Beverage team.
**What are we looking for?**
The ideal candidate will have:
+ Previous experience in a guest-facing role within a luxury restaurant or hospitality environment.
+ Excellent interpersonal and communication skills, with fluency in English (Arabic or other languages are an advantage).
+ A warm and engaging personality with a passion for creating memorable dining experiences.
+ Strong organizational skills with the ability to handle busy service periods.
+ A professional appearance and confident demeanor.
+ Flexibility to work varied shifts, including weekends and holidays.
**Why join LXR?**
At _LXR Eastern Mangroves Abu Dhabi_ , you will be part of a team that delivers dining experiences defined by timeless luxury and authentic care. Hilton offers world-class training, career development opportunities, and the chance to be part of a brand where excellence is the standard.
**Job:** _Bars and Restaurants_
**Title:** _Guest Relations Agent - All-Day Dining - LXR Eastern Mangroves Abu Dhabi (Pre-Opening)_
**Location:** _null_
**Requisition ID:** _HOT0BVDN_
**EOE/AA/Disabled/Veterans**
As a **Guest Relations Agent** , you will be the face of the restaurant, ensuring that each guest feels valued and cared for from the moment they arrive until their departure.
**What will I be doing?**
As Guest Relations Agent - All-Day Dining, you will:
+ Welcome guests with professionalism, warmth, and genuine hospitality.
+ Escort guests to their tables, assist with seating, and ensure their preferences are accommodated.
+ Manage reservations, seating charts, and guest flow to maximize efficiency and satisfaction.
+ Handle guest inquiries, requests, and special occasions with discretion and care.
+ Build relationships with guests by remembering preferences and anticipating needs.
+ Coordinate with service and culinary teams to ensure a seamless dining experience.
+ Monitor guest feedback, resolving issues promptly and escalating when necessary.
+ Support upselling initiatives and promotions to enhance guest experience and revenue.
+ Maintain a polished and professional appearance, reflective of the luxury environment.
+ Perform additional tasks as required to support the success of the Food & Beverage team.
**What are we looking for?**
The ideal candidate will have:
+ Previous experience in a guest-facing role within a luxury restaurant or hospitality environment.
+ Excellent interpersonal and communication skills, with fluency in English (Arabic or other languages are an advantage).
+ A warm and engaging personality with a passion for creating memorable dining experiences.
+ Strong organizational skills with the ability to handle busy service periods.
+ A professional appearance and confident demeanor.
+ Flexibility to work varied shifts, including weekends and holidays.
**Why join LXR?**
At _LXR Eastern Mangroves Abu Dhabi_ , you will be part of a team that delivers dining experiences defined by timeless luxury and authentic care. Hilton offers world-class training, career development opportunities, and the chance to be part of a brand where excellence is the standard.
**Job:** _Bars and Restaurants_
**Title:** _Guest Relations Agent - All-Day Dining - LXR Eastern Mangroves Abu Dhabi (Pre-Opening)_
**Location:** _null_
**Requisition ID:** _HOT0BVDN_
**EOE/AA/Disabled/Veterans**
This advertiser has chosen not to accept applicants from your region.
7
Concierge Supervisor - LXR Eastern Mangroves Abu Dhabi (Pre-Opening)
Hilton
Posted today
Job Viewed
Job Description
LXR Hotels & Resorts is a collection of independent, luxury properties that celebrate the unique character of each destination. Every hotel in the LXR portfolio offers a bespoke experience, combining authentic service with refined elegance and cultural richness. At LXR, we believe in creating unforgettable moments for our guests-and extraordinary opportunities for our team members.
A Concierge Supervisor serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity.
**What will I be doing?**
A Concierge Supervisor will serve as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. A Concierge Supervisor is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
+ Serve as a key point of contact for Guests and efficiently respond to Guest enquiries
+ Provide information, advice and booking services for a wide variety of Guest enquiries, including city tours, theatre tickets, restaurants, doctors, flight bookings, among others
+ Process and deliver messages for Guests
+ Deliver and safely storage Guest luggage
+ Stay current with all hotel services as well as daily VIP requests and special events
+ Ensure orderliness and safety guidelines around the lobby and front door areas
+ Provide support to Management as required, in cases of emergency
+ Project a professional manner with an emphasis on hospitality and Guest service
+ Maintain a clean, healthy, and safety working area
+ Act in accordance with policies and procedures when working with front of house equipment and property management systems
**What are we looking for?**
Concierge Supervisors serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Positive attitude and good communication skills
+ Commitment to delivering a high level of customer service
+ Excellent grooming standards
+ Flexibility to respond to a variety of different work situations
+ Ability to work on your own and as part of a team
+ Knowledge of the local area
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Previous experience working in Concierge Supervisor in a hotel environment
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands ( Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Concierge Supervisor - LXR Eastern Mangroves Abu Dhabi (Pre-Opening)_
**Location:** _null_
**Requisition ID:** _HOT0BVC4_
**EOE/AA/Disabled/Veterans**
A Concierge Supervisor serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity.
**What will I be doing?**
A Concierge Supervisor will serve as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. A Concierge Supervisor is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
+ Serve as a key point of contact for Guests and efficiently respond to Guest enquiries
+ Provide information, advice and booking services for a wide variety of Guest enquiries, including city tours, theatre tickets, restaurants, doctors, flight bookings, among others
+ Process and deliver messages for Guests
+ Deliver and safely storage Guest luggage
+ Stay current with all hotel services as well as daily VIP requests and special events
+ Ensure orderliness and safety guidelines around the lobby and front door areas
+ Provide support to Management as required, in cases of emergency
+ Project a professional manner with an emphasis on hospitality and Guest service
+ Maintain a clean, healthy, and safety working area
+ Act in accordance with policies and procedures when working with front of house equipment and property management systems
**What are we looking for?**
Concierge Supervisors serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Positive attitude and good communication skills
+ Commitment to delivering a high level of customer service
+ Excellent grooming standards
+ Flexibility to respond to a variety of different work situations
+ Ability to work on your own and as part of a team
+ Knowledge of the local area
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Previous experience working in Concierge Supervisor in a hotel environment
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands ( Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Concierge Supervisor - LXR Eastern Mangroves Abu Dhabi (Pre-Opening)_
**Location:** _null_
**Requisition ID:** _HOT0BVC4_
**EOE/AA/Disabled/Veterans**
This advertiser has chosen not to accept applicants from your region.
8
Reservations Agent - LXR Eastern Mangroves Abu Dhabi (Pre-Opening)
Hilton
Posted today
Job Viewed
Job Description
LXR Hotels & Resorts is a collection of independent, luxury properties that celebrate the unique character of each destination. Every hotel in the LXR portfolio offers a bespoke experience, combining authentic service with refined elegance and cultural richness. At LXR, we believe in creating unforgettable moments for our guests-and extraordinary opportunities for our team members.
A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property.
**What will I be doing?**
As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards:
+ Convert, quickly, inquiries into contracted business
+ Respond, positively, to sales inquiries to develop future sales leads
+ Identify sales leads, as appropriate
+ Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation
+ Provide prompt and efficient service while maintaining the hotels brand standards
**What are we looking for?**
A Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ A passion for delivering great customer service
+ A highly professional telephone manner and excellent communication skills
+ Outstanding administration and organizational skills
+ Intermediate computer proficiency
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Previous experience in a Reservations environment
+ Tertiary qualifications, or other collegiate-level degree
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands ( Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Call Center and Reservations_
**Title:** _Reservations Agent - LXR Eastern Mangroves Abu Dhabi (Pre-Opening)_
**Location:** _null_
**Requisition ID:** _HOT0BVCP_
**EOE/AA/Disabled/Veterans**
A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property.
**What will I be doing?**
As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards:
+ Convert, quickly, inquiries into contracted business
+ Respond, positively, to sales inquiries to develop future sales leads
+ Identify sales leads, as appropriate
+ Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation
+ Provide prompt and efficient service while maintaining the hotels brand standards
**What are we looking for?**
A Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ A passion for delivering great customer service
+ A highly professional telephone manner and excellent communication skills
+ Outstanding administration and organizational skills
+ Intermediate computer proficiency
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Previous experience in a Reservations environment
+ Tertiary qualifications, or other collegiate-level degree
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands ( Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Call Center and Reservations_
**Title:** _Reservations Agent - LXR Eastern Mangroves Abu Dhabi (Pre-Opening)_
**Location:** _null_
**Requisition ID:** _HOT0BVCP_
**EOE/AA/Disabled/Veterans**
This advertiser has chosen not to accept applicants from your region.
9