1 331 Management jobs in the United Arab Emirates
Product Owner - Payments & Subscription Management
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Job DescriptionOverview
As a Product Owner on the TV Platforms Product team, you will be instrumental in enhancing customer experience. Your role will involve leading payment gateway integrations, managing subscriber management requirements, optimizing the customer lifecycle to boost conversions, and refining subscription reconciliation workflows. This position demands a strong combination of product management expertise, technical acumen.
Key responsibilities and accountabilities
- Manage Subscriber Management Requirements and Use Cases:
- Define and prioritize subscriber management features, translating business requirements into actionable use cases.
- Work closely with stakeholders to ensure that the platform effectively supports subscriber lifecycle management, including onboarding, billing, and customer service.
- Enhance Customer Lifecycle and Boost Conversion Rates:
- Analyze the customer journey to identify opportunities for improving the lifecycle, from acquisition through to retention.
- Implement strategies and product enhancements designed to increase conversion rates, reduce churn, and maximize customer lifetime value.
- Streamline and enhance subscription reconciliation processes to ensure accurate and efficient financial tracking.
- Collaborate with finance, operations, and development teams to identify pain points and implement workflow improvements that reduce errors and save time.
- Oversee Payment Gateway Integration:
- Lead the full lifecycle of payment gateway integration, ensuring robust and secure connections between our platform and multiple payment providers.
- Collaborate with technical teams and external vendors to define integration requirements, resolve issues, and continuously optimize the payment process for a seamless user experience.
- Define and maintain a well-organized product backlog that reflects the integration priorities and overall product strategy.
- Works with the development team to create a clear definition of “done” and defines releases.
- Ensures that the Product Backlog is visible, transparent, and clear to all, and shows what the Development Team will work on next, as well as showing sufficient items and provisional priorities for next few releases.
- Ensures the Development Team understands items in the Product Backlog to the level needed.
- Together with the team performs demo’s and training sessions on his or her products, and new features to stakeholders and wider audiences if required;
- Ensures his or her knowledge on their assigned product(s) is up to date and complete. Is aware of our competition’s product offering, new trends and developments.
Requirements
- Minimum of bachelor’s degree preferably in business studies or technology.
- Have 3+ years’ experience in a software product owner role.
- Proven track record of managing all aspects of a successful product throughout its lifecycle
- Strong analytical and problem-solving skills, with the ability to analyze data, identify insights, and make data-driven decisions to optimize product performance.
- In depth knowledge of Agile process and principles.
Unfortunately, due to the high number of responses we receive we are unable to provide feedback to all applicants. If you have not been contacted within 5-7 days, please assume that at this stage your application has been unsuccessful.
Job Info- Job Identification 19327
Global Program Manager II - Program Management
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JOB PURPOSE:
In line with vision of being a global trade enabler, DP World seeks to develop multiple business lines to connect and enable global movement of goods. This includes initiatives like ecommerce for buyers to discover what they want to buy, and global logistics to be able to deliver the goods to them.
As a part of its vision to be a global trade enabler, the DP World Ports & Terminals customer platform (CCS) provides a fast, customer friendly and efficient online services to the port users, partners, and ancillary service providers of DP World’s 70+ terminals. The CCS platform provides end-to-end visibility and control throughout the cargo/container’s journey across DP World Terminals. Key components of the CCS platform include services related to Vessel and Yard management, Vehicle/Truck Appointment management, Manifest and Declaration management, border movements control processes, Reporting and Dashboard, Registration, Subscription, and e-payments.
Our goal is to provide a frictionless experience for all parties in the cross-border supply chain - shippers, suppliers, freight forwarders, shipping lines, logistics service providers. Problems we are tackling include reducing port congestion, optimising truck turnaround times, reducing paper documentation and visits to physical counters, optimising reuse of data to reduce data entry touchpoints etc.
The inhouse product teams work in a fast paced, highly collaborative start up like environment inside a global company.
We are looking for exceptionally business-savvy and technology-savvy technical program managers to lead these efforts to implement the global standard Ports & Terminals products to meet our objectives. You need to be flexible and entrepreneurial, comfortable operating with ambiguity and willing to develop quick proof of concepts. You are passionate about the potential customer and societal impact and will operate at all levels, diving deep into the details while providing strategic inputs for the product. A successful candidate will be highly analytical, able to work extremely effectively with cross-functional peers, and adept at synthesizing a variety of technologies into high quality, exciting, and simple products, and experiences.
KEY ACCOUNTABILITIES:
- Work closely with Group P&T product and engineering teams, DP World P&T Customer Portal product teams, and Group engineering and QA teams to crystallize scope and feature sets.
- Work with the Zodiac TOS team to align terminal process across customer and terminal operator domains.
- Establish schedules for delivery, track milestones and report on them.
- Have a full handle on the execution plan of large business programs end to end, in addition to being able to keep an eye on projects being handled by junior program managers.
- Build a strong rapport across multiple departments, resolve conflicts, and come up with ways to unblock projects by rallying the right set of people.
- Understand business objectives and be able to make trade-offs that will maximize business value, while minimizing delays.
- Possess enough domain and technical knowledge to be able to challenge viewpoints, and to be able to suggest alternatives.
- Act as an ambassador for DP World at all times when working; promoting and demonstrating positive behaviors in harmony with DP World’s Founder’s Principles, values and culture; ensuring the highest level of safety is applied in all activities; understanding and following DP World’s Code of Conduct and Ethics policies
- Perform other related duties as assigned by the reporting manager
JOB CONTEXT:
DP World is a leading enabler of global trade and an integral part of the supply chain. Headquartered at Dubai, we operate 80+ marine and inland terminals and over 50 related businesses in over 42 countries across six continents with a significant presence in both high-growth and mature markets. Our dedicated team of over 100,000+ employees from 110 countries cultivates long-standing relationships with governments, shipping lines, importers and exporters, communities, and many other important constituents of the global supply chain, to add value and provide quality services today and tomorrow.
The DP World P&T Customer platform is live in 20+ terminals around the world and continues to be a strategic digital asset that bridges the movement of cargo across the Ports & Terminals vertical and the Logistics vertical. The product is developed as a cloud-native solution and follows a distributed system architecture. The product management function follows a modified Agile Scrum methodology and the implementations will follow a hybrid iterative model.
We aim to be essential to the bright future of global trade, ensuring everything we do has a long-lasting positive impact on economies and society. By thinking ahead, foreseeing change and innovating, we aim to create the most productive, efficient and safe trade solutions globally.
QUALIFICATIONS, EXPERIENCE AND SKILLS:
- Bachelor's degree in Science, Engineering or Technology.
- MBA with Operations, Supply Chain & Logistics or E-commerce specialization a big plus.
- 8-10 years of program management experience in technology companies with background in port operations, shipping lines, international trade, ecommerce, & logistics.
- Strengths in problem solving, issue-resolution, ability to work in a deadline-driven work environment, attention to detail, and ability to multitask.
- Strong oral and written communication skills to influence others, as well as ability to think clearly, analyze quantitatively, and prioritize with sound judgement.
- Be able to report on progress, and push for delivery, while maintaining relationships.
- Exceptional passion for delivering world-class customer experiences.
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#J-18808-LjbffrWealth Management Partner
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Our client is a prestigious member of the FTSE 100, managing over 150 billion GBPin Client Funds Under Management. Globally, they are a prominent wealth management firm for the expatriate community, with established internationaloffices in Dubai, Hong Kong, and Singapore.
Responding to the changing needs and demographics of the expatriate community, our client is extending its reach into the UAE. They are seeking seasoned financial advisers to cater primarily to the UAE's large expatriate community, though the scope is not limited to this region. This presents an exceptional opportunity for dedicated and ambitious individuals to enhance their career experience and, in partnership with the client, develop personal and business equity in one of the world's most dynamic economies.
The success of our client is deeply rooted in their commitment to quality, face-to-face wealth management advice and in building long-term, trusted client relationships. The firm's distinction is also attributed to its unique Investment Management Approach.
What our client offers to a successful candidate:
- Comprehensive training and development for securing local qualifications and licensing
- Practice management and tailored marketing support
- Access to extensive support resources available to all partners of the client
- Access to research and insights from an industry-leading investment team
- A dynamic and engaging office environment with supportive, driven colleagues
A little about the ideal candidate:
- Degree-holder and industry-qualified level 4 minimum.
- Experienced or currently practicing as an adviser
- Proven track record in business networking
- Exceptional sales skills in advisory services
- Driven by the commitment to providing outstanding client experiences
- Highly motivated and goal-oriented, aspiring to succeed and build a business
If you believe your skills and experience are a good fit for this opportunity, we encourage you to apply.
#J-18808-LjbffrCore Integra: Transforming human resource management for the digital age
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We sit down with Mr. Sandesh Chitnis, CEO, Core Integra, to understand how their cutting-edge SaaS platform seamlessly integrates payroll, staffing, compliance, and recruitment using AI-powered, end-to-end solutions
Core Integra is described as India’s first SaaS-based Compliance platform. Can you elaborate on the complexities CHROs face in payroll processing, staffing, and recruitment, and how Core Integra’s holistic approach addresses these challenges?
Payroll process is a complex process comprising of processing salaries considering various elements and generating several reports required for accounting, taxation, and compliance purposes. Similarly hiring right talent in minimum time and deciding whether to hire on company’s rolls or to outsource it to Manpower solution provider is a complex work residing with CHRO’s.
Outsourcing these activities is a preferred way for any Organization as they can then focus on their competencies and Business critical activities. Core Integra is a boutique manpower solutions provider across 30 industries in the areas of Managed Services, Contractual Staffing, Project based & Temporary Staffing and Skill based Staffing for skills ranging from Operations, Sales, Front Office management, Site Management and Technology.
We manage the entire lifecycle which ensures Client Managers focus on business requirements leaving the Employee management to us which includes and is not limited to, candidate screening, interview process, compensation negotiation and offer management.
While of these are managed by domain experts a comprehensive dashboard of all the activities outsourced to CI is created on a real time basis giving complete visibility of the status to the organization allowing the CHRO / leadership to focus on the activities more critical to the business.
Employee data management is a crucial aspect of HR operations. How does Core Integra’s solution handle elements like attendance, leave management, and compensation & benefits? What sets your approach apart in this area?
First and foremost, while this may be considered as a outsourced service, Core Integra considers themselves as a division of the client or the organization. CI provides services in a unique way in which we relieve HR and Accounts departments of any Organization from payroll processing as we manage it end to end. We are accountable and responsible for all the process from Employee joining till reconciliation of Payroll ledgers in accounting books to calculation and submission of Payroll Compliances. We manage the crucial part of Leave, attendance, and Compensation benefit through software and services in a below manner:
- Employee data management from appointment including updating Employee portal on Web and Mobile
- Time & Attendance, leave management including attendance integration from Client devices and providing mobile & web-based attendance management on Core Integra platform with Geo tagging/Geo fencing.
- Configuration of different policies in the software
- Rosters and Scheduling including alerts/notifications.
- Compensation and Benefit management including overtime allowances, compensatory allowances, incentives/bonus/one-time benefits, minimum wages revalidation.
- Statutory reports and MIS generated and disseminated from software at pre-defined frequencies.
Compliance with ever-changing labour laws is a significant concern for companies. How does Core Integra stay ahead of these changes, and what strategies do you employ to help organizations proactively mitigate risks and maintain compliance?
Regulatory environment in India is complex, with different compliance for states under multiple acts since it is under concurrent list of Indian Constitutions. Independently, state and central governments have regulations for employment conditions, wages, and health and safety etc., under various Acts, Regulations and Statute. Non-adherence to these leads to non-compliance and can attract fines and prosecution.
Organizations need to navigate these complexities by having the right resources, tools and applications and advisory support form relevant partners.
We have a team of subject matter experts well connected with all the government agencies and forums to gather and receive required information on all changes related to labour laws. Changes proposed by the statutory authorities are communicated to all our clients well in advance through multiple channels with interpretation of the impact and the way it would be implemented. Information about these changes are also communicated internally to our BA team for necessary changes and impact analysis to our application CtrlF. All of these is done keeping in mind the regulatory requirement and dates of implementation.
With Core Integra’s impressive growth and plans for global expansion, how do you see AI transforming HR practices, and how is your company leveraging cutting-edge technology to become a one-stop solution for recruitment needs?
At Core Integra, we’re leveraging AI to revolutionize our HR practices, especially in recruitment vertical. Our AI-driven platforms use predictive analytics to identify top talent from global pools, analysing resumes and digital footprints to predict performance and cultural fit with remarkable accuracy. This allows us to reduce time-to-hire and improve the quality of our hires.
We’ve automated repetitive tasks like resume screening and candidate outreach, ensuring no potential candidate is overlooked. Our AI tools are also equipped to handle regional language nuances and compliance with local employment laws, allowing us to provide hyper – localized talent acquisition solutions as we scale globally.
Additionally, AI-powered chatbots enhance candidate experiences by providing real-time assistance and personalized guidance, strengthening our employer brand. By deeply embedding AI into our processes, Core Integra is setting new benchmarks for efficiency and candidate satisfaction, positioning us as a one-stop solution for global recruitment needs.
#J-18808-LjbffrCluster Director, Revenue Management
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Banyan Group is one of the world’s leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences.
The Group’s diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10 global brands, includingthe award-winningBanyan Tree ,Angsana ,Cassia ,Dhawa andLaguna , and the highly anticipated new brands ofHomm ,Garrya , Folio, and two new Banyan Tree brand extensions -Escape andVeya .
Established in 2008, with the goal of advancing people development and management excellence, Banyan Tree Management Academy has nurtured over 10,000 associates across 23 countries. The Group is recognised for its commitment to environmental protection and community development through its Banyan Tree Global Foundation. Operating over 70 hotels in 17 countries, it has over 50 new properties in the pipeline.
Banyan Tree Dubai is alively, island escape where stylish stays, incredible dining, warm hospitality, and recreation create lasting memories. Fronted by 500m of a pristine, private beach with uninterrupted views of the Arabian Gulf and backed by the iconic Ain Dubai. With the ambience of a sleek, relaxed, luxe island getaway, Banyan Tree Dubai boasts 3 chilled outdoor pools, fully-serviced beach, award-winning Banyan Tree Spa, a fitness center and 7 dining options.
Job DescriptionJob Summary
We are seeking a strategic, analytical, and commercially driven Cluster Director of Revenue Management to lead and optimise the revenue performance of two flagship properties — Banyan Tree Dubai and Delano Dubai — located on the vibrant Bluewaters Island.
This key leadership role is responsible for developing and executing pricing, inventory, and distribution strategies across both hotels to maximize total revenue and profitability, while supporting long-term brand positioning.
Key Responsibilities
Lead the revenue management function for both Banyan Tree and Delano Dubai, aligning with brand positioning and business goals.
Develop, implement, and continuously refine pricing strategies, forecasting models, and inventory control across all market segments.
Monitor and analyze performance, business trends, and competitor data to identify revenue opportunities and risks.
Optimize distribution channels, including direct, OTA, GDS, and group segments, to ensure strategic rate parity and channel profitability.
Work closely with the Sales, Marketing, E-commerce, and Reservations teams to drive aligned commercial strategies.
Lead weekly revenue strategy meetings and deliver clear reporting and insights to property leadership and corporate stakeholders.
Ensure effective use of revenue management systems (e.g., RMS, CRS, PMS, STR) and tools, while maximizing system functionalities.
Build and maintain relationships with key partners, including corporate revenue teams, OTA account managers, and travel partners.
Manage and mentor a high-performing revenue team across both properties.
Ensure compliance with all brand, corporate, and legal policies in pricing, data handling, and systems usage.
QualificationsMinimum 7–10 years of progressive revenue management experience in luxury or lifestyle hospitality, with at least 5 years in a cluster or multi-property leadership role.
Proven success in launching or managing pre-opening properties is an asset.
Strong analytical and commercial acumen, with the ability to translate data into actionable business strategy.
In-depth knowledge of revenue management systems, distribution platforms, and global market dynamics.
Exceptional stakeholder management and communication skills.
Experience with Accor/Ennismore systems (e.g., RM Hub, Duetto, Opera, SynXis) is a plus.
Bachelor’s degree in Hospitality Management, Business, Economics, or related field; MBA preferred.
Additional InformationWhy Join Us? At Banyan Tree Dubai & Delano Dubai, we offer a dynamic work environment where passion for excellence and luxury is at the core of our business. Join our team and become a part of two of the world’s most iconic hotel brands, each with a unique style and commitment to providing unparalleled service and unforgettable experiences for our guests.
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#J-18808-LjbffrOperations Management Coordinator
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We are looking for an organized and proactive Operations Management Coordinator to manage daily office operations, support the COO, and coordinate cross-department tasks.
Responsibilities:- Manage the COO’s calendar, meetings, travel, and records.
- Prepare and distribute reports, presentations, and documents with departments.
- Organize and maintain files for correspondence, project documents, and financials.
- Act as the primary point of contact for external stakeholders (consultants, contractors, vendors, authorities).
- Track and organize project documents (tenders, contracts, schedules, etc.) to ensure they are up-to-date and accessible.
- Handle confidential information with discretion.
- 3+ years of experience in Document Control, Executive Assistant, or Coordinator roles in construction.
- Proficient in Microsoft Office Suite and construction management software.
- Strong organizational, time-management, and communication skills.
- Detail-oriented, proactive, and able to work independently.
Vice President - Portfolio Management
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Job Purpose
Manage the performance of Aldar’s residential & commercial property portfolio, planning the timing of capital upgrades, with the goal of enhancing value and maximizing return of the portfolio.
This role is for Emiratization only.
Roles & Responsibilities
Market Research
- Conduct periodic market research on rental rates to ensure proper setting of internal rates for Aldar residential and commercial portfolio.
- Analyze market conditions and forecast changes in rates and occupancy levels, in conjunction with the Director – Investment Management.
- Monitor and periodically assess competitors' assets to forecast any potential risk on demand, rates and asset classes.
- Identify and implement value-add initiatives.
- Recommend changes in rental rates based on market conditions.
- Obtain new capabilities and equipment through CAPEX programs.
- Conduct development feasibility and draft of associated IC Business Case.
Asset Management
- Manage the portfolio of residential and commercial assets.
- Review financial statements related to the asset, market and economic data to determine the economic impact and/or compliance impact for the operation of the assets.
- Monitor the performance of assets to ensure delivery on financial targets.
- Maximize return on assets and assets utilization.
- Improve maintenance productivity and optimize space/equipment reliability as per business targets.
- Achieve profitability while recognizing inefficiencies and minimize asset capital expenditures.
- Provide input on asset repositioning and asset disposal, in conjunction with the Director – Investment Management.
- Ensure pricing strategy and payment scheduling are suited for market prospects and cultivating for current and new client relationships.
Risk Management
- Manage and assess risks associated with the operation/utilization of assets to ensure activities are in alignment with the investment management objectives.
Key Results Areas
- Periodic review of market economics and residential market rates.
- Management of residential and commercial asset portfolio.
- Smooth interaction with Aldar subsidiaries such as Khidmah and Provis.
- Ensure meeting the residential & commercial portfolio financial targets.
Skills & Experience
RELATED YEARS OF EXPERIENCE
- Min of 10+ years of at least 5 years of experience in real estate, property and asset management, investment banking, buy side or sell side advisory similar related field.
YOE IN MANAGERIAL POSITION
- Min of 2+ years in a related managerial position.
FIELD OF EXPERIENCE
- Banking, real estate consultancy, management consultancy.
TECHNICAL AND INTERPERSONAL SKILLS
- Outstanding analytical and quantitative skills; proficiency with standard software, including MS Office; advanced Excel skills is a must.
- Proven track record in conducting valuation/financial models.
- Able to analyze, evaluate and move quickly to support rapid decision making.
- Ability to interpret and manage transaction documentation: NDAs, MoUs, LoI’s, and SPA’s.
- Ability to develop Board level papers and investment memoranda.
QUALIFICATION
Bachelor Degree in Engineering, Economics, Finance or Accounting, MBA (Finance), CFA, CA or CPA preferred.
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Call Center Agent - Community Management
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About the Role:
Tafaseel BPO is hiring on behalf of a valued client for the role of Call Center Agent – Community Management . The ideal candidate will have prior experience in handling community or resident-related inquiries , and will play a key role in ensuring a high-quality experience for community members through prompt, courteous, and knowledgeable customer service.
This role is perfect for candidates who are empathetic, solution-oriented, and familiar with working in community-driven environments.
Note: Priority will be given to candidates who are currently on a sponsored visa .
Key Responsibilities:
Respond to incoming calls, emails, and other communication channels from residents or community members.
Handle service requests, general inquiries, and complaints in a professional and timely manner.
Log all interactions accurately using CRM or other ticketing systems.
Provide accurate information about community policies, events, and services.
Escalate complex or unresolved issues to supervisors as needed.
Maintain a customer-focused approach while managing a high volume of interactions.
Coordinate with internal departments to ensure follow-up and resolution of requests.
Uphold client service standards and represent the community positively at all times.
Candidate Profile:
Previous experience in community management , real estate, or residential services is strongly preferred .
1–3 years of experience in a call center or customer service role.
Strong communication and interpersonal skills.
Ability to remain calm and efficient under pressure.
Familiarity with CRM systems and basic Microsoft Office tools.
High level of professionalism and attention to detail.
Bilingual skills may be an advantage depending on the client’s needs.
Call Center Agent - Community Management
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About the Role:
Tafaseel BPO is hiring on behalf of a valued client for the role of Call Center Agent – Community Management . The ideal candidate will have prior experience in handling community or resident-related inquiries , and will play a key role in ensuring a high-quality experience for community members through prompt, courteous, and knowledgeable customer service.
This role is perfect for candidates who are empathetic, solution-oriented, and familiar with working in community-driven environments.
Note: Priority will be given to candidates who are currently on a sponsored visa .
Key Responsibilities:
Respond to incoming calls, emails, and other communication channels from residents or community members.
Handle service requests, general inquiries, and complaints in a professional and timely manner.
Log all interactions accurately using CRM or other ticketing systems.
Provide accurate information about community policies, events, and services.
Escalate complex or unresolved issues to supervisors as needed.
Maintain a customer-focused approach while managing a high volume of interactions.
Coordinate with internal departments to ensure follow-up and resolution of requests.
Uphold client service standards and represent the community positively at all times.
Candidate Profile:
Previous experience in community management , real estate, or residential services is strongly preferred .
1–3 years of experience in a call center or customer service role.
Strong communication and interpersonal skills.
Ability to remain calm and efficient under pressure.
Familiarity with CRM systems and basic Microsoft Office tools.
High level of professionalism and attention to detail.
Bilingual skills may be an advantage depending on the client’s needs.
Manager - Lead Management
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Headquartered in Dubai, UAE, The First Group is a dynamic, integrated global property developer with a fast-growing portfolio of upscale hotels, residential properties, F&B brands and real estate asset management services. Since our launch in 2005, we have carved a highly successful niche offering unrivalled property investment opportunities in high-growth markets to clients from more than 70 countries worldwide.
We were among the first developers to identify the tremendous potential in providing private investors the opportunity to purchase hotel guestrooms, suites and serviced apartments in our collection of upscale properties located in highly popular locations across Dubai. We back up our success with a list of International Property awards along with strategic partnerships with companies such as Wyndham Hotel group, Millennium Hotels, Emirates Airlines and Jumeirah Hotels and Resorts.
To successful candidates, we offer a diverse progressive corporate working environment with clear growth potential along with award winning sales & marketing tools, a state of the art showroom featuring Dubai’s only virtual helicopter tour and endorsements from a number of international sporting celebrities.
Job DescriptionLead Management & Optimization (Primary Phase)
- Own and manage the end-to-end lead lifecycle: fresh leads, recycled prospects, scoring, and segmentation.
- Analyze historical databases and enrich lead data for improved contact and conversion rates.
- Oversee dialer campaign performance and pacing, ensuring smart distribution to agents.
- Build and maintain dashboards to monitor contact rates, conversions, ROI, and agent efficiency.
- Collaborate with telesales and marketing teams to align on target audiences and campaign goals.
- Automate lead qualification, routing, and prioritization using data models and AI tools.
AI Transformation Across the Business (Expansion Phase)
- Identify high-impact AI use cases beyond lead management (e.g., forecasting, customer service, personalization).
- Develop an AI roadmap aligned with business objectives and departmental pain points.
- Run pilot projects in collaboration with department heads and scale successful initiatives.
- Champion AI adoption through change management, upskilling, and collaboration.
- Ensure ethical, compliant, and secure use of all AI tools and platforms.
Required:
- 5+ years of experience in Business Intelligence, Digital Transformation, or Sales/Marketing Analytics.
- Strong experience with lead management systems, dialers, and CRM platforms (e.g., Microsoft Dynamics, Salesforce).
- Advanced Excel and SQL skills; experience with Power BI, Tableau, or equivalent tools.
- Exposure to AI platforms (ChatGPT, Deep Seek, Azure AI, etc.) with ability to experiment and prototype.
- Ability to manage stakeholders across sales, marketing, and tech teams.
- Strong business acumen and a passion for solving problems with data and automation.
Preferred:
- Experience in real estate, hospitality, or telesales.
- Familiarity with predictive lead scoring, campaign automation, and chatbot integrations.
- Project management or change management certification (PMP, Agile, etc.).
- Demonstrated success in leading AI or automation projects from idea to implementation.