720 Insurance jobs in the United Arab Emirates

We are looking for a Customer Service Representative who will support the Middle East Region for Crushing and Screening business by processing sales orders, quotation requests and enquiries for all equipment spare parts, tools and consumable products from customers and distributors. These services include quoting and booking of orders as well as logistic support functions such as following up on dispatches and assisting with documentation.

The resource will also support commercial strategies of the sales representatives through agreed complementary commercial activities from the office. For this reason, he/she will develop knowledge of the available products and services to support the Sales and Service team in the management of customers and distributors enquiries from a technical point of view.

Your responsibilities

As a Customer Service Representative, you will:

Provide new and existing customers with the best possible service in relation to billing inquiries, suggestions, and complaints.

Be responsible for handling customer telephone queries, aiming to clarify, orient and direct detected problems toward a solution.

Provide timely responses to customer inquiries by telephone and/or email like product availability, prices, delivery times, and the status of orders, so that enquiries are dealt with promptly and accurately.

Process customer orders, bills and accounts, and applications, initiates maintenance and termination of accounts in system Aurora.

Fulfill all the screening activities for new customers and suppliers according to Sandvik guidelines.

Coordinate and track sales leads, monitor the progress of sales activities, and provide regular updates to the Sales and Service team.

Coordinating communication between the dealers and global stakeholders.

Actively monitoring of customer and supplier orders, process sales and invoices so that customer orders are dispatched and invoiced accurately and on time

Communicate with staff from other areas in the organization, such as Production, Warehouse, Outbound Planner, Logistics, Finance to confirm the status of orders and resolve customer complaints.

Troubleshoots and resolves customer complaints.

Asks for quotations to external suppliers and manages the entire project from the quotation to the final purchase.

Maintaining an archive of documentation related to the employee's work, including contracts for the supply of goods, specifications, additional agreements, commercial offers and other documents.

Develops sales skills and knowledge of the products, services, and customers by working closely with a more experienced sales representative to promote products, close orders and resolve problems.

Requirements
- The role is based Dubai, UAE.

- To be successful in this role, you will be service-minded, possess strong communication skills and can work independently as well as in a team.

- Multicultural communication experience is mandatory. Ability to multitask and prioritize, detailed oriented and proactive approach.

- Languages: English will be a natural working language and Hindi or Arabic will be an advantage.

- Knowledge of SAP, Aurora and Salesforce is a competitive advantage.

- The position would require 10% of the time travelling.

Job Summary:

We are seeking a detail-oriented and proactive Leasing Assistant to support lease management, insurance renewals, and brand/trademark coordination. This role involves close collaboration with internal departments and external agencies to ensure timely renewals, compliance with legal and governmental requirements, and proper documentation management.

Key Responsibilities:

Leasing Operations

• Coordinate lease renewals for retail outlets across UAE and international locations.
• Review lease agreements and liaise with the legal department for compliance and clarity.
• Prepare vacate notices and other lease-related official correspondence.
• Coordinate with Public Relations Officers (PROs) for trade licenses and other government approvals.
• Collaborate with the Accounts department on rental cheques and supporting documents.
• Maintain secure and organized records of original lease agreements and related documentation.
• Work closely with internal teams for smooth leasing operations.

Insurance Management

• Manage renewal processes for various insurance policies
• Review insurance quotations and submit analysis reports to management.
• Prepare and submit

Job Summary

Answer incoming calls from customers for various purposes, address inquiries and questions, handle complaints, troubleshoot problems, and provide information.

Duties & Responsibilities

1. Answer calls and route them to the appropriate resource.
2. Handle patients’ inquiries telephonically, convert inquiries to emails according to standard operating procedures, and send to the relevant department if no answer after transferring the line twice.
3. Research required information using available resources.
4. Manage and resolve patients’ complaints and

FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world’s top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations.

At FTI Consulting, you’ll work side-by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you’ll be an integral part of a focused team where you can make a real impact. You’ll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.

Are you ready to make your impact?

About the Role

FTI Consulting’s Insurance Claims Services team specialise in the assessment of financial losses ensuing from insured perils. We quantify insured losses in the context of contractual claims, litigation, arbitration, expert determination and mediation.

As part of the wider Economic and Financial Consulting practice, our multi-disciplinary team provides specialist accounting and insurance expertise to support our clients. We prepare independent and reliable assessments of the economic losses sustained by clients in a range of contexts, often following interruption to a business’s operations. We work closely with international law firms and global conglomerates, on varied and challenging assignments across a wide spectrum of industries.

What We Do

Examples of some of our recent projects include:

Quantifying economic losses ensuing from business interruption following operational restrictions arising from COVID-19

We were engaged to assess the economic losses arising from the closure of our client’s leisure resorts following the onset of the COVID-19 pandemic. Our tasks included the quantification of loss of profits, and associated savings across multiple properties, liaising closely with our client’s appointed legal counsel to align our analysis with the client’s policy specifications.

Quantifying economic losses ensuing from property damage due to a fire at a pharmaceutical production facility

We were engaged to assess the financial losses resulting from the fire at a manufacturing plant. Our tasks included ascertaining the property damage rectification costs and calculating the associated loss of profits and increased costs of working due to the temporary closure of the plant.

What You’ll Do

Our practice is growing quickly, and it is an exciting time to join us. We work on fascinating projects across many different industries and in situations that matter greatly to our clients. As a Consultant you will have the opportunity to apply your intellect and skills to a diverse range of economic, valuation and business issues. You will play a key role in our projects, working in small teams to carry out industry, market, and quantitative analysis, and to report our findings in a clear, concise, and structured way.

How You’ll Grow

We offer a competitive and attractive rewards package, excellent training and development, opportunities to work abroad, and a supportive and friendly environment that will help you to achieve your potential. The skills and experience you will develop with us will stand you in good stead for the rest of your career.

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#LI-Hybrid

Our goal is to support the wellbeing of you and your families—physically, emotionally, and financially. We offer market competitive benefits, including professional development programme, wellness, recognition, community volunteering initiatives, and flexible/hybrid working arrangements.

About FTI Consulting

FTI Consulting, Inc. is the leading global expert firm for organizations facing crisis and transformation, with more than 8,300 employees located in 34 countries and territories. Our broad and diverse bench of award–winning experts advise their clients when they are facing their most significant opportunities and challenges. The Company generated $3.7 billion in revenues during fiscal year 2024. In certain jurisdictions, FTI Consulting’s services are provided through distinct legal entities that are separately capitalized and independently managed. FTI Consulting is publicly traded on the New York Stock Exchange. For more information, visit and connect with us on Instagram and LinkedIn.

FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.

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#LI-Hybrid

Additional Information

Create and manage profiles for future opportunities.

At FTI Consulting, our goal is to attract, hire, acquire, develop and, most importantly, retain the best and most talentedpeople in the world. As our company continues to grow, we remain focused on building and maintaining a strong cultureof diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race,color, religion, creed, national origin or ancestry, gender, age, marital status, sexual orientation, status as a qualifiedindividual with a disability, status as a protected veteran, union affiliation, genetic information, sex, citizenshipstatus, or any other factor prohibited by law.

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Zurich Middle East is part of Zurich Insurance Group, one of the world’s largest and most experienced insurers. Our mission is to help our local community understand and protect themselves from risk both locally and globally.

Reporting to the Head of Sales and Distribution, the Insurance Consultant – Sales will develop and manage relationships with distribution partners at various levels. The role involves ensuring the retention and growth of the existing portfolio, improving service levels, and actively building a distribution network through prospecting and engagement with relevant Zurich experts.

As Insurance Consultant - Sales, your responsibilities will include:

• Building and maintaining strong, trust-based relationships with distribution partners.
• Conducting regular meetings with partners to discuss current solutions and identify improvement opportunities.
• Achieving annual financial and operational targets such as retention and new business goals.
• Participating fully in new business tenders and presentations.
• Developing relationships with key contacts at brokerages and other Zurich touchpoints.
• Identifying and securing business development opportunities for Zurich.
• Adhering to standard sales approaches and managing pipelines using approved tools.
• Serving as the primary contact point for distribution partners within Zurich, escalating issues as needed, and coordinating with Zurich experts.
• Ensuring a unified view of the customer across all Zurich businesses and levels.
• Overseeing service delivery to meet expectations and reinforcing partner focus across teams.
• Maintaining data accuracy within relevant systems.
• Keeping product and market knowledge up-to-date.
• Contributing to product and service enhancements when needed.
• Managing distributor terms of business, including negotiations, offers, closures, and terminations.

To succeed in this role, you should have:

• A bachelor’s degree or equivalent, with experience in a related field.
• Knowledge of insurance, corporate savings, pensions, and end-of-service benefits is preferred.
• Experience in an international, culturally diverse organization is beneficial.
• UAE Nationality is required.

Skills:

• Strong analytical and problem-solving skills.
• Attention to detail and accuracy.
• Proficiency in Microsoft Office (Excel, PowerPoint, Word).
• Excellent negotiation and communication skills in English and Arabic, both written and verbal.
• Digital literacy.

You are the heart & soul of Zurich!

At Zurich, we encourage thinking outside the box and challenging the status quo. We focus on positives and ask, "What can go right?"

We value our employees' experience and expertise, offering diverse opportunities across business areas to support your career growth within Zurich.

Job Summary:

We are seeking a detail-oriented and proactive Leasing Assistant to support lease management, insurance renewals, and brand/trademark coordination. This role involves close collaboration with internal departments and external agencies to ensure timely renewals, compliance with legal and governmental requirements, and proper documentation management.

Key Responsibilities:

Leasing Operations

• Coordinate lease renewals for retail outlets across UAE and international locations.
• Review lease agreements and liaise with the legal department for compliance and clarity.
• Prepare vacate notices and other lease-related official correspondence.
• Coordinate with Public Relations Officers (PROs) for trade licenses and other government approvals.
• Collaborate with the Accounts department on rental cheques and supporting documents.
• Maintain secure and organized records of original lease agreements and related documentation.
• Work closely with internal teams for smooth leasing operations.

Insurance Management

• Manage renewal processes for various insurance policies
• Review insurance quotations and submit analysis reports to management.
• Prepare and submit

Company Overview: Join our team at Nara Consultancy, a reputable insurance agency dedicated to providing tailored insurance solutions to individuals and businesses. With a focus on customer satisfaction, integrity, and innovation, we strive to exceed client expectations while fostering a positive and rewarding work environment.

Responsibilities:

1. Prospecting: Identify and pursue new business opportunities through prospecting, networking, and referrals to expand the client base.
2. Consultative Selling: Conduct needs-based analysis to understand clients' insurance requirements and recommend appropriate coverage options to meet their needs and budget.
3. Client Relationship Management: Build and maintain strong relationships with clients by providing exceptional service, addressing inquiries, and resolving concerns in a timely and professional manner.
4. Sales Presentations: Deliver engaging and informative sales presentations to prospective clients, showcasing the benefits of our insurance products and services.
5. Policy Management: Assist clients with policy selection, issuance, and maintenance, ensuring accuracy, completeness, and compliance with underwriting guidelines.
6. Cross-Selling: Identify opportunities to cross-sell additional insurance products and services to existing clients to maximize revenue and enhance customer satisfaction.
7. Market Research: Stay informed about industry trends, competitor offerings, and market developments to identify opportunities for growth and innovation.
8. Sales Reporting: Maintain accurate records of sales activities, client interactions, and revenue performance for reporting and analysis purposes.
9. Compliance: Adhere to regulatory requirements, company policies, and ethical standards to ensure compliance and uphold the company's reputation.
10. Continuous Learning: Stay updated on insurance products, underwriting guidelines, and sales techniques through ongoing training and professional development opportunities.

Requirements:

• High school diploma or equivalent. Bachelor's degree preferred.
• Proven track record of success in insurance sales or a related field.
• Excellent communication, negotiation, and interpersonal skills.
• Strong sales acumen with the ability to build rapport, overcome objections, and close deals.
• Goal-oriented mindset with a drive to achieve and exceed sales targets.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in MS Office Suite and CRM software.
• Insurance license (if required by state/regulatory authority).

Benefits:

• Competitive base salary with uncapped commission structure.
• Comprehensive training and ongoing support.
• Opportunities for career advancement and professional development.
• Health insurance, retirement savings plan, and other benefits.

Company: Medical Equipment Sales Company

Job Description:

1. The Insurance Coordinator is responsible for handling the medical insurance-related tasks within a medical equipment sales company.
2. Ensuring compliance with insurance guidelines, processing insurance claims, maintaining relationships with insurance companies, and assisting clients in navigating insurance policies for the purchase or rental of medical equipment.
3. Manage and process insurance claims for the sale and rental of medical equipment.
4. Ensure all claims are submitted accurately and in a timely manner.
5. Liaise with insurance companies to resolve claim disputes, rejections, or delays.
6. Assist customers in understanding their insurance coverage for medical equipment purchases.
7. Guide customers through the insurance documentation process, including claim forms and necessary approvals.
8. Maintain detailed records of insurance claims, approvals, and customer interactions.
9. Ensure that the company’s operations related to insurance claims comply with UAE insurance regulations.
10. Handle insurance billing processes, ensuring accurate submission and timely follow-up on payments.
11. Collaborate with finance teams to ensure accurate invoicing and

10 – 15 Years (Min 5+ Years in Insurance Domain

RESPONSIBILITIES (INCLUDES ALL TASKS):

• Develop a deep understanding of Customer / Market Needs based on research, customer interviews and studies
• Own the product backlog: author the epics and stories, create acceptance criteria, and actively refine it to ensure availability of a steady flow of requirements to the team
• Perform market assessment and understand the competitive landscape
• Breakdown business requirements for technical implementation.
• Work with strategy and commercial team to develop a product strategy, pricing, and revenue model.
• Define qualitative and quantitative success metrics and track them
• You are the voice of the customer and will act in that capacity to ensure the team achieves the product objectives
• Assist the product team by providing expertise/suggestions in the areas of design, storytelling, interaction design, visual design, user research and user behavior
• Proactively identify risks and issues, assist with gap analysis and develop proof-of-concepts
• Develop Product Positioning that differentiates product features from competitors
• Develop marketing strategy for GTM and demand creation as well as understand market size.

TECHNICAL SKILLS /COMPETENCIES:
MANDATORY

• 5+ years of relevant experience on insurance / insuretech products/projects
• Strong understanding of insurance domain and up to date understanding of insurance markets
• Experience backed with evidence in delivering at least one product/project in the last 3 years using Agile or lean product methodologies
• Strong quantitative and qualitative skills to support product decisions, define KPIs, prioritization skills.
• Comfort with reading market reports, whitepapers, technical papers and more to make a well-reasoned and referenced argument.

SOFT SKILLS:
MANDATORY

• Ability to communicate clearly with all relevant stakeholders verbally and in writing.
• A strong team player spirit and an interest in learning new things