2 613 Medical jobs in the United Arab Emirates

Job Title:
Customer Service Advisor - Abudhabi- Medical background ( Arabic/ English Speaker)
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Essential Functions/Core Responsibilities**
- Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
**Candidate Profile**
- High school diploma with three to six months of relevant experience preferred
- Hospital/ Medical/ Insurance industry experience preferred
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed
- Based on location and/or program, additional experience/skills may be required
*Job requirements may vary by country and will not contravene any local laws
**Career Framework Role**
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.
**Supplemental Geographical Information**
RECRUITER ENTER THE APPLICABLE LANGUAGE:
GERMANY - This job description does not apply to employees in Germany.
UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION
PHILIPPINES
- Minimum of two years of college education. No prior call center experience is required
- Ability to think clearly and can explain simple issues effectively, both written and verbally
INDIA
- Ability to effectively communicate, both written and verbally
- Listen attentively to customer needs and concerns; demonstrate empathy
- Clarify customer requirements; probe for and confirm understanding of requirements or problem
- Confirm customer understanding of the solution and provide additional customer education as needed
- Ability to learn including strong problem solving skills
- Demonstrate strong probing and problem solving skills
- Should be able to handle complex queries
- Should be able to resolve customer queries independently
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Location:
ARE Abu Dhabi - Building Khaleej Area
Language Requirements:
Time Type:
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (

Job Title:
Customer Service Advisor - Dubai- Medical background ( Arabic/ English Speaker)
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Essential Functions/Core Responsibilities**
- Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
**Candidate Profile**
- High school diploma with three to six months of relevant experience preferred
- Hospital/ Medical/ Insurance industry experience preferred
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed
- Based on location and/or program, additional experience/skills may be required
*Job requirements may vary by country and will not contravene any local laws
**Career Framework Role**
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.
**Supplemental Geographical Information**
RECRUITER ENTER THE APPLICABLE LANGUAGE:
GERMANY - This job description does not apply to employees in Germany.
UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION
PHILIPPINES
- Minimum of two years of college education. No prior call center experience is required
- Ability to think clearly and can explain simple issues effectively, both written and verbally
INDIA
- Ability to effectively communicate, both written and verbally
- Listen attentively to customer needs and concerns; demonstrate empathy
- Clarify customer requirements; probe for and confirm understanding of requirements or problem
- Confirm customer understanding of the solution and provide additional customer education as needed
- Ability to learn including strong problem solving skills
- Demonstrate strong probing and problem solving skills
- Should be able to handle complex queries
- Should be able to resolve customer queries independently
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Location:
ARE Dubai - Property# BCB2 515, Dubai CommerCity
Language Requirements:
Time Type:
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (

**The Opportunity**
We are hiring a **Medical Representative** in **Dubai, UAE** . The successful candidate will be responsible for effectively representing and promoting Boehringer Ingelheim core products to existing and potential customers. The Medical Representative consults with and provides clinical and technical information to healthcare professionals within the assigned territory and in compliance with Boehringer Ingelheim's standard operational procedures and the Ministry of Health practices. The job holder will be based in Dubai, UAE and will report directly to the District Manager.
**Responsibilities:**
+ Execute an effective Sales Action Plan with the objective to build and sustain long-term customer partnerships with key accounts that create mutual value
+ Achieve business plans, enlisting brand objectives and the annual target
+ Perform and report on competitive intelligence activities on key accounts
+ Coordinate and participate along with the Marketing Department in prelaunch and launch activities, Audio Visual and CME meetings, etc
+ Develop and maintain relations with HCPs
+ Prepare periodical activity tracker and sales-related reports/objectives
**Requirements:**
+ Bachelor's degree in pharmacy, Medicine or any other relevant field
+ 2 - 3 years similar work experience in a multinational pharmaceutical company is required
+ Minimum 1 year experience in a similar role in UAE is required, preferably in Dubai
+ A minimum of 1 year experience within cardio-metabolic therapy area is preferred
+ Possesses a valid UAE driver's license
+ Fluent in English
+ Proficient in Microsoft Office Applications
**Competencies:**
+ Customer-centric
+ Detail and results orientated
+ Innovative and Problem solver
+ Good presentation and negotiation skills
+ Has the ability to work under pressure
+ Team player
+ Good personal leadership and administration skills
**Our differences are our strengths. A global collective. Waiting for you.**
**What's Next?**
We are looking forward to receiving your application! We will then have a look at your profile. If we see a match, we will invite you for a screening interview.
**Screening:**
To comply with applicable export control laws, Boehringer Ingelheim periodically screens business relations (including job applicants) against sanctioned party lists ("SPL"). These checks may be performed by Boehringer Ingelheim or by any of its Affiliates. You acknowledge that Boehringer Ingelheim and/or its Affiliates will screen you against SPL and that for this purpose your personal data may be processed in relevant databases, including databases of third-party vendors that perform SPL screening for or on behalf of Boehringer Ingelheim or its Affiliates which may be located or accessible outside the EU. Boehringer Ingelheim is committed to ensuring an adequate level of protection of your personal data.
All qualified applicants will receive consideration for employment without regard to a person's actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.

JOB SUMMARY:
This is a physician position and is responsible for applying medical knowledge and skills to the diagnosis, prevention and treatment of illnesses for patients within the Integrated Hospital Care Institute - Emergency Medicine specialty at CCAD. Under the supervision and guidance of a Consultant physician, this position treats patients directly and/or may make referrals to different members of the health care professional team at CCAD.
PRIMARY DUTIES AND RESPONSIBILITIES:
UNDER THE SUPERVISION, GUIDANCE AND APPROVAL OF A CONSULTANT STAFF:
+ Monitors and provides care to patients at CCAD within the Emergency Medicine specialty
+ Prescribes or administers medication, therapy and other specialized medical care to treat or prevent illness, disease or injury
+ Analyzes records, reports and test results to diagnose patient's medical condition
+ Interacts with patient to gather additional history and information about medical condition
+ Explains procedures and discusses test results or prescribed treatments with patient
+ Provides specific treatments and/or performs operations to treat patient medical conditions
+ Evaluates patient and records applicable notes about patient's condition for purposes of serving as a record of treatment and / or a possible referral to another member of the health care professional team
+ Liaisons with other medical and non-medical staff at CCAD to ensure quality patient treatment
+ Performs surgical procedures and operations as appropriate
+ Supplies and provides care in a culturally appropriate and sensitive manner
+ Takes part in administrative functions that ensure the continued operations of the clinical environment, such as committees, task forces and performance improvement measures
+ Provide hospital on-call in patient coverage as deemed necessary
+ Follows ethical and regulatory guidelines
+ Adheres to individual approved clinical privileges, as well as to all policies and procedures of the Physician Staff
EXPERIENCE REQUIREMENTS:
+ For Associate Staff (Specialist) from Tier 1 and Tier 2 countries, no additional experience required post board certification.
+ For Associate Staff (Specialist) from Tier 3, not less than 3 years clinical experience as Specialist post qualification in internationally accredited institute. UAE nationals, require not less than one (1) year experience post qualification in the specialty field.
+ Should meet the Maintenance of Certification requirements (where applicable)
+ Demonstrated expertise in specialty practice area
+ Demonstrated exceptional customer service skills with patients, staff and other physicians
+ Ability to establish and maintain effective working relationships with patients and staff
+ Ability to maintain confidentiality and protect sensitive data at all times
+ Ability to speak and write in English is required
+ Ability to speak and write in both English and Arabic is preferred
EDUCATION REQUIREMENTS:
MD, MBBS, MBChB or DO (only if the specialization is obtained from one of the following: American Board of Medical Specialties or Certificates of Specializations of the Royal College of Physicians and Surgeons of Canada) or equivalent qualification from an accredited Institution and completion of specialty qualification as per the Recognized Specialty Certificate table listed in Healthcare Professionals Qualification Requirements 2024.
**Cleveland Clinic Abu Dhabi**
Cleveland Clinic Abu Dhabi is located on Al Maryah Island, the heart of Abu Dhabi's new central business district. It shares the island with a hotel, stock exchange, and office buildings. Access to the island is by multiple bridges to the mainland. Cleveland Clinic Abu Dhabi is a unique and unparalleled extension of the Cleveland Clinic model of care, providing a spectrum of specialty services that are designed to cater to the healthcare needs of Abu Dhabi and the region. One of the objectives of Cleveland Clinic Abu Dhabi is to address the needs of patients currently traveling abroad for treatment. Like its counterpart in the United States, Cleveland Clinic Abu Dhabi is a physician-led medical facility, served by Western-trained, North American board-certified (or equivalent) physicians. Cleveland Clinic Abu Dhabi offers the most advanced tertiary medical services in the region through a comprehensive range of specialties and subspecialties. Local and international patients are cared for in an environment that combines excellent amenities and service standards with the highest quality patient care and superior clinical outcomes. The hospital is designed to offer state-of-the-art diagnostic and treatment capabilities, and to utilize advanced technologies in surgery, imaging, telemedicine, and electronic medical records.
Ownership
Cleveland Clinic Abu Dhabi is one of a number of initiatives led by Mubadala Healthcare.
Estimated Service Area
This strategically located multi-specialty tertiary care facility with adjacent clinic houses five clinic floors, three diagnostic and treatment levels, and thirteen floors of critical and acute inpatient units totaling 364 beds (expandable to 490). Additional space has been incorporated for operational and support departments, retailers, a conference center, and a high-fidelity clinical simulation center. Cleveland Clinic Abu Dhabi hosts the latest technologies in surgery, imaging, telemedicine, and electronic medical records, integrating systems in a manner that is first of its kind in the country and the Middle East healthcare region. State-of-the-art imaging equipment like CTs, MRIs, and procedural suites, along with technologically advanced and modern patient rooms, serve local and international patients in an environment that combines excellent amenities with world-class medical care.
Number of Beds
364 beds (expandable to 490)
**Community Details**
Information about Abu Dhabi:Visit Abu Dhabi ( Abu Dhabi Tourism & Culture Authority
Any application submitted without a CV will not be considered.
_Please be advised that all information entered in your application will only be shared with Cleveland Clinic and will not be distributed to third parties._
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

The **Medical Logistics Site Superintendent** is responsible to the Medical Functional Lead for the effective and efficient management of all assigned medical GPMS projects. Responsible for providing supervision, training and management direction to personnel in the conduction of Medical Material functions. Responsible for preparing and maintaining manual or mechanized property accounting records and data on items to be requisitioned for assigned GPMS projects. Maintains coordination with the Medical Functional Lead for guidance in the development and implementation of standard, integrated and responsive logistics policies, processes and procedures. Responsible for coordinating and monitoring BioMedical equipment activities. Ensures compliance with Performance Work Statement (PWS) and Amentum ISO 9001 Quality Management System (QMS).
**Principal Accountabilities**
+ Assists the Functional Lead in developing effective and efficient logistics policies and procedures and in ensuring compliance with DOD and USAF directives.
+ Supervises the receipt, storage and issue of material for all assigned GPMS projects.
+ Evaluates supply efficiency through inspections and computer prepared management products.
+ Supervises all inventories and performs limited inspections ensuring supplies and equipment have had quality assurance inspections completed and that Medical Logistics computer system (DMLSS) records have been updated.
+ Supervises subordinate activities on all warehouse phases for storage of medical GPMS and subsistence. Ensures all material is stored and located in accordance with all supply, warehouse and HAZMAT disposition directives.
+ Ensures the timely and effective reporting and disposition of excess material and ensures the effective management of expiration dated items.
+ Supervises the out shipment of GPMS for deployment and the reconstitution of assets when returned.
+ Assigns personnel to work positions, determines manpower levels at work requirements change and reassigns personnel accordingly to gain maximum mission effectiveness.
+ Supervises Bio-Medical Maintenance Technicians (BMET), verifies monthly maintenance goals are achieved, TMDE program is managed properly and DMLSS data entry is accomplished IAW with governing regulations.
+ Develops work standards for subordinates. Implements the precepts of quality assurance within the guidelines set forth in the ISO 9001 program. Ensures that all work is completed to this quality standard and provides employees with feedback on their progress.
+ Establishes and conducts an effective on-the-job and safety training program.
+ Performs other duties as assigned.
+ Works in normal office and maintenance shop or warehouse environment and may be required to work outdoors for extended periods.
**Minimum Requirements**
+ Must be proficient in the use of personal computers and Windows Operating System and Microsoft Office to include as a minimum Power Point, Excel and Word programs.
+ Must have extensive knowledge of the Defense Medical Logistics Standard Supply System (DMLSS).
+ Knowledge of mathematics, supply regulations, medical supply procedures, warehousing, material handling techniques, safety procedures and methods of training required.
+ **Must be eligible to obtain and maintain a US Secret Security Clearance. Note: a US Citizenship is required to obtain a US Secret Clearance.**
+ Must possess a valid home country driver's license and ability to obtain host nation driver's license.
+ High School diploma or equivalent required.
+ Must have solid background in DMLSS Assemblage Management (AM) and Equipment Management (EM).
+ Must have a minimum of ten years' experience as a USAF Medical Material Specialist and five years as a supervisor.
+ Will be required to wear proper Personal Protective Equipment (PPE) according to prescribed procedures and as required for task being performed.
+ Physically capable of performing all required duties; capable of lifting/pushing/pulling minimum of 50 lbs.
+ Ability to travel domestically and internationally.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters ( .

At Abbott, we're committed to helping people live their best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world in nutrition, diagnostics, medical devices and branded generic pharmaceuticals that create more possibilities for more people at all stages of life. Today, 114,000 of us are working to help people live not just longer, but better, in the more than 160 countries we serve.
Abbott is currently looking to recruit a
**Director Medical Affairs - Infectious Disease, EMEA (m/f/d)**
_Based in Dubai, UAE_
The Infectious Disease business unit is part of Abbott Rapid Molecular Diagnostics family of businesses, bringing together exceptional teams of experts and industry leading technologies to support diagnostic testing which provides important information for treatment and management of diseases and other conditions. This role requires a deep understanding of the health care industry, excellent leadership skills, and the ability to work collaboratively with various internal and external stakeholders. The role develops relationships with a variety of stakeholders and health care experts, such as global partners and governmental or non-governmental organizations.
**MAIN RESPONSIBILITIES:**
+ Leads efforts to define and implement medical strategies for the Infectious Disease in EMEA.
+ Creates and executes annual plan.
+ Identifies and establishes relationships with opinion leaders involved disease states or technical initiatives across the region.
+ Writes study protocols; monitors study progress; analyses results and works with investigators to publish papers. Works and publications must be accepted as medically important and useful in moving accepted science forward and/or influencing medical policy.
+ Must be recognized as a subject matter expert in field and as such collaborate with other key opinion leaders.
+ Prepares medical posters and abstracts and presents at key professional meetings in the Region.
+ Leads cross functional team involved in developing patient and physician education materials.
+ Acts as a liaison between Customers/Quality/Regulatory and technical organizations when medical issues arise.
+ Leads efforts of the Medical Affairs Managers located in EMEA Region.
+ Must comply with and enforce all Office of Ethics and Compliance guidelines.
+ As a senior member of the Medical Affairs organization, this role establishes contacts with key scientists around EMEA.
+ Provides input to the design of new products; technologies and OEM opportunities.
+ Identifies and recommends opportunity to gain additional product claims to improve medical utility.
**EDUCATION:**
+ Doctorate Degree (± 19 years)
+ Medical Doctor
**EXPERIENCE:**
+ 5-10 years product development/medical management experience.
+ 2-4 years business unit or general management experience.
+ Knowledge of regulations and standards affecting IVDs and Biologics.
+ Must have previously developed external relationships with key scientists or medical professionals.
+ Must have previously established and executed on Medical Affairs and/or R&D plan.
+ Industry, product, and customer knowledge required.
+ Must have strong interpersonal skills, good communication skills and medical writing skills.
+ Demonstrated leadership capabilities.
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at on Facebook at and on Twitter @AbbottNews and @AbbottGlobal.
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email

Company Description
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas - immunology, oncology, neuroscience, and eye care - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok ( .
Job Description
Tumoohy is AbbVie's Graduate Emirati Rotational Program, designed to support and accelerate the careers of talented Emirati graduates in the pharmaceutical industry. This structured 18-24 month program offers hands-on experience across a range of departments, aiming to build the next generation of leaders in both Commercial and Medical functions.
This track is ideal for those looking to build a strong foundation in scientific and clinical domains.
Qualifications
Emirati National with UAE Family Book
Bachelor's degree in Biomedical, Pharmacy, or Science is required.
Strong communication skills, eagerness to learn, and a passion for healthcare innovation
Additional Information
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

We are seeking a dynamic **Product Manager** in **Dubaï** to drive the growth of our **Joint Replacement** portfolio across the **MEA** region.
**What you will do**
+ Conduct competitive analysis and gather insights to inform product strategy.
+ Develop and maintain strong networks for obtaining competitive information.
+ Collaborate with stakeholders to understand and articulate customer needs.
+ Create and implement marketing plans, including strategic and annual plans.
+ Manage budget forecasts and provide supporting information for financial decisions.
+ Develop value propositions and segmentation based on customer insights.
+ Lead the development of marketing messages and materials to support sales efforts.
+ Analyze customer satisfaction data to enhance strategic planning and improve engagement.
**What you will need**
_Required:_
+ Bachelor's Degree in Business, Marketing or related field
+ Minimum 4 years of experience in marketing/product management
+ Prior experience in Medical Devices industry
+ Proficiency in English
+ Excellent presentation and interpersonal communications skills
+ Strong analytical and problem-solving skills
+ Proficiency in Microsoft Office suite (Excel, Outlook and Powerpoint)
_Preferred:_
+ MBA (Master's in Business Administration) or equivlalent advance degree
+ Experience in Joint Replacement or related Orthopaedic sepcialty is highly valued
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.