4 805 Human Resources jobs in the United Arab Emirates

• Contributing to customer satisfaction by planning and executing service work as per customer order and expectations and ensuring customer retention by delivering superior customer experience.
• Performing complex field service tasks, identifying and resolving high level technical problems, and making analysis through remote or on-site activity in service categories and products for which they are certified to perform, and providing advice and recommendations both internally and to customers within own area of expertise.
• Planning and preparing site work for larger project team and managing related subcontractors at site, coaching technicians and engineers and supervising complex site activities.
• Identifying improvement needs and potential solutions for them in the way of working and the products in question and drives improvement actions in own area of responsibility. Taking actions to identify new service business opportunities for ABB, in close cooperation with customer and other ABB teams.

• Hand-on and extensive field services experience in Automation industry is a Must-have for the role.
• You are highly skilled in ABB 800xA with AC800M/ Symphony Plus (S+) systems and have experience working with ICSS and/or PMS/SCMS automation systems in the Oil & Gas and Power & Water market
• You have over 5 years of experience in the automation field, working in ICSS and/or PMS/SCMS systems with ABB control systems
• You are proficient in industrial communication protocols like IEC 61850, Modbus, Profibus, OPC, IEC 101, IEC 104, Profibus, between ABB automation systems and external systems or field devices as applicable
• Possess an enhanced knowledge of ABB 800xA with AC 800M/Symphony Plus, and industrial networking and cybersecurity solutions for control systems
• You are passionate about customer collaboration and have good communication skills
• Degree in Engineering with demonstrated expertise in automation systems and process applications across the Oil & Gas and Power & Water industries
• You are at ease communicating in English with internal teams, customers, and external stakeholders

• Communicating to the customers about details related to delivery time, payments, and general terms and conditions, in line with ABB's offering and strategy.
• Ensuring efficient marketing activities and communicating value proposition to customers.
• Identifying and driving the development of new market opportunities in the designated market.
• Managing administrative procedures in sales processes and supports cash collection and project management activities, when needed.

• Bachelor's degree in electrical engineering
• 0-2 years of experience
• Fluency in English
• Eagerness to learn & build a career

• Frontline sales, collection, New business development, Process and policy execution, Customer support, Information gathering and communication, HSE focus.
• External Environment: Competitive external market environment, Credit oriented selling, Relationship selling, adequate HSE knowledge.
• Internal Environment: New sales segment, Strong base to grow, Good referral customers, Employee friendly company, Inter-department support for objective achievement, Dependable colleagues, Organized work environment, Clear and transparent objectives.

• Handling the allotted TWC & Service center segment customers of the designated geographical, functional areas in UAE.
• Being customer focused, as well as, protecting the interests of company.
• Execution of company's policy and following defined processes to establish company's strategy.
• Supervise error-free process from customer order placement till completion of delivery.
• Maintain customer wise records of historical purchases, trends, communication.
• Analyze customer offtake to improve the product mix for profitability and for regular long-term business.

• Achievement of individual yearly sales objectives - Volume, Gross Margin and Premium products.
• Quarterly review and progress reporting with analysis.

• Ensure the collection targets are met monthly.
• Quarterly review and report on overdue accounts with analysis, reasons and suggestions.

• Identify, research, contact and convert potential key accounts as new business, based on yearly objectives.
• Focus on having the strong portfolio of accounts that support any business downfall.
• Develop new TWC & Service Center accounts in line with Company's objectives for the year.

• Informed on the up-to-date knowledge about competitor activity in the assigned area of operation.
• Monthly reporting to management on the above information.
• Ability to analyze sales figures of assigned area of operation, highlighting major changes or improvements by monthly report.
• Active participation and contribution in the departmental sales meetings
• Report on TWC Centers opened by Competition and details thereof.

• Expected to contribute ideas for efficiency in the area of operation.
• Liaison with marketing department on investment support to customers.
• Branding and promotions are other areas to focus. Conduct Service Center promotion across Strategic centers.

• Yearly sales (Volume, GM) and collection objectives, as defined in the EIA.
• Business Development objectives, as defined in the EIA.

• Work conduct in line with company policies.
• Implement group norms related to HSSEQ and adhere to company policies & systems, maintain TRIR 0.
• Strict adherence and compliance towards Group HSE Charter & MAESTRO requirement and affiliate's HSSEQ Policy, Procedures & specific rules & regulations applicable to the area of activity at all time.
• Demonstrates exemplary conduct, rigor, vigilance and professionalism regarding HSSEQ in all their activities
• Participate in the training program to acquire HSSEQ knowledge and impart this training to colleagues as and when required by Management.
• Reporting of near misses, incidents, hazards & injuries to line Manager within the time frame as required by Quality, HSSEQ, Energy policies and Manuals.
• Participate in the investigation and analysis of incidents as and when required.
• Strict adherence to HSSEQ requirements with full authority to stop any operation for safety reasons.

• Ensure full adherence to the company's compliance program, its policies and procedures including economic sanctions and export control in all professional activities.
• Promptly notify compliance officer/economic sanctions referent of any instances of noncompliance or violations of economic sanctions or export control that comes to my attention.

• Lubricant industry

• MS-Office software packages,
• Presentation skills
• Excellent English language proficiency
• Analytical

• 3 - 5 years in Lubricant sales or key

• Verify the correctness of all the hardware connections between the system (DA , MV ,LV System, Operator Interfaces and other network devices) under test making sure that the installed cables and wiring are made according to the related documents and are working properly
• Properly install and verify the correct functionality of all the installed devices in accordance with FAT results using diagnostic and application tools and following the project documentation as reference
• Feedback to Engineering department for improvements in schemes, corrections of drawings or any other modifications if required by customer at site after supply.
• Solve hardware and functional incongruence and mistakes is any found during Site testing phase, modifying the wrong hardware or software items involved and testing again the new hw or software configuration
• Update the system documentation with proper mark-ups and software configuration periodic updates, maintaining due trace of all the changes, following Company testing procedure indications
• Obtain the S.A.T (Factory Acceptance Test) certificate from the Customer at the completion of the job, eventually with the list of the pending items not yet completed, in cooperation with the Project Leader and the Project Manager
• Collects all the update documentation at the conclusion of the Commissioning job and send it to the Project Manager for the delivery of the "As Commissioned" documents to the Engineering Department if changes have been made in agreement with Engineering Department
• Collects all the Certificates and the other requested documents to complete the so called "Log Project Book" for the specific project and deliver it to the Project Leader and Project Manager for Contractual use.

• Professional Qualification in Electrical / Automation Engineering
• At least 6 years of past experience in the specific field of application or similar fields (i.e. commissioning)
• Knowledge of the most common testing tools (hardware and computerized)
• Knowledge of Safe working procedures at site
• Attitude to interpersonal relationships
• Good relation skill, Team working, Problem solving, English language knowledge

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Responsible for overseeing wellbeing, and availability of regional field service team members while performing commissioning, start-up, field services and other service projects internally and externally including provision of technical advisory for AMS service projects, bidding activity, in order to maintain the integrity and quality of service

• Be the “go to” person for all technical support and inquiries for customers and field service teams.
• Support Service Managers in the development of technical scope, cost and schedule for service project bids and customer meetings.
• Support Service Managers in the execution of service projects, including start-up and commissioning of company owned units, sold units, build-own-operate equipment and field service jobs, including coordination of internal & external. resources and customer communications.
• Identify technical training needs and prepare related budget and schedule for service technical team.
• Upkeep department special tools and register in compliance with established procedures.
• Prepare and submit annual budget expense plans concerning service team requirements to Supervisor/ Manager
• Analyze repetitive event occurrences and provide technical solutions to service teams and customers.
• Coordinate, schedule, manage availability of services project team and address any concerns arisen.
• Provide service utilization progress reports to regional management office.
• Comply with all Enerflex HR, Quality, HSE, and all the Company policies, procedures, processes, work instructions and guidelines

Perform all other duties as assigned by Supervisor / Manager

• Ability to respond to common inquiries or complaints from internal as well as external customers
• Ability to write technical reports, to field engineer & calculate equipment improvements
• Ability to apply engineering concepts to troubled areas
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
• Ability to manage service projects, coordinating internal and external resources, budgets and logistics.
• Critical thinking and decision-making skills are essential to balance customer needs with company cost issues
• Good customer management and communication skills are required to maintain customer confidence both internally as well as externally
• Must be a team player and self-starter and have the ability to work with little/no supervision
• University Graduate; Mechanical Engineering
• 12 to 15 years or more experience with gas engines/compressor equipment

Travel internationally and work in remote geographical locations

About Us:

Transforming Energy for a Sustainable Future. Enerflex is a premier integrated global provider of energy infrastructure solutions, covering gas processing, compression, power generation, refrigeration, cryogenic, energy transition, and water solutions. We proudly employ more than 5,000 highly skilled employees across over 25 countries worldwide. Enerflex places its core Values of Integrity, Commitment, Creativity, and Success into action across all aspects of the business. Our innovation, strong commitment to safety, and superior service to our customers positions us as the optimal partner to meet the needs of the dynamic energy industry. We foster a culture of ensuring our employees have the tools to do their jobs right, but to also thrive in their roles. We pride ourselves in our competitive wages, extensive rewards programs, celebration of successes of individuals and teams, and are committed to ensuring Enerflex remains a safe and inclusive space for all.

Enerflex is an Equal Opportunity Employer

Enerflex grants equal employment opportunity to all qualified persons without regard to race, color, sex, age, national origin, religion, genetic information, mental or physical disability, or any other characteristic protected by applicable federal, state, or local law. Equal employment opportunities are provided in recruitment, hiring, promotions, wages, benefits, and other terms, conditions, and privileges of employment.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, tasks, duties, knowledge, skills, and abilities required.

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Location: Ras al Khaymah, United Arab Emirates

Company: Al Rostamani Group of Companies LLC

Every employee at Al Rostamani Group plays a role in making a real difference to the business and our customers. We care for our employees by offering them meaningful and purposeful work and an opportunity to grow, learn, contribute and succeed. Today, the Al Rostamani Group has come a long way since its birth in 1957. Our group has grown steadfastly with the guiding principles of Commitment, Care & Vision, alongside a strong sense of active involvement in the community. We are a well-diversified group, with a key presence in industries such as General Trading, Automobiles and Heavy Equipment, Travel, Foreign Exchange, Financial Services, Property Management, Construction, Infrastructure Development and Information Technology Services. Our Group employs approximately 2000 people from 41 different nationalities, which contributes to our multicultural and multi-national environment.

The job holder is responsible for managing a small branch. Also responsible for receiving and delivery of customer vehicles to ensure service is provided in line with dealer policies and procedures. The role involves coordination and follow-up with the Workshop, Parts and delivery team and achieving set labour and spare parts targets as required. The job holder acts a liaison between the customer and the concerned departments.

Promote Service Contracts/other service products (up selling) to achieve financial/non-financial targets (labour sales/RO Nos/Service campaign targets)
• Handling of Petty cash (collect cash