1 357 Human Resources jobs in the United Arab Emirates

Customer Service- Growth Agent

Dubai, Dubai Washmen

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About Company

Established in 2015, Washmen is your go-to app for outsourcing your dry cleaning and laundry. An award-winning pioneer in its industry, Washmen is well-recognized for its quality, consistency, and convenience. Washmen’s mission is to replace your washing and drying machine using state-of-the-art technology and a user-friendly app. The service is aimed at people who lead busy lives and need quick solutions for tasks that consume big chunks of their day.

Washmen operates in Dubai & Abu Dhabi and caters to more than 60,000 users. Washmen’s offices in Dubai, Beirut & Istanbul are home to a steadily growing team of young professionals.

Job Overview

We are seeking a proactive Customer Service Growth Agent to help close conversion gaps, re-engage churned users, and support marketing growth experiments. This role is ideal for someone with a Customer Service background who thrives in customer-facing roles, enjoys problem-solving, and can work flexible hours, including evenings and weekends when required.

As part of the Growth Team, you will play a key role in increasing customer conversion, retention, reactivation, and supporting product and growth experiments.

Key Responsibilities

1. Closing Conversion Leaks

• Proactively reach out to users at key drop-off points to recover lost opportunities:

- Cancelled Orders – Follow up immediately to convert cancellations into completed orders.

- App Uninstalls – Contact users who uninstall the app to gather feedback and encourage reactivation.

- Scheduled Pickups/Drop-offs Without Orders – Identify barriers and help customers complete their orders.

2. Gathering Market Insights

• Conduct market research, to better understand customer needs.

• Feed insights directly into the Product and Marketing strategies to enhance user acquisition and retention.

3. Support for Ad Experiments

• Assist with lead generation campaigns by ensuring fast follow-ups on hot leads.

• Provide coverage during peak times (evenings/weekends) to prevent delays that impact conversion rates.

4. Customer Feedback for Product Development

• Engage with customers to collect daily feedback on new features and product experiments.

• Share insights with the Product and Growth teams to improve user experience and service offerings.

Key Performance Indicators (KPIs)

• # of New Customers Converted.

• # of Churned Customers Reactivated.

• # of Research Calls Conducted.

Requirements

• 2-4 years of Customer Service or outbound customer engagement experience.

• Strong communication skills in English (Arabic is a plus).

• Experience using WhatsApp, phone, and email for customer interactions.

• Ability to work flexible shifts, including evenings and weekends.

• Proactive, results-driven, and able to work independently.

• Strong problem-solving skills and a customer-centric mindset.

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Human Resources Coordinator

Dubai, Dubai Fivehotelsandresorts

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Dubai, United Arab Emirates | Posted on 07/25/2025

Are you ready for a daring challenge with the world’s hottest luxury hotel group? Disruptive by design, FIVE Hotels and Resorts is redefining ‘FIVE-star’ hospitality and setting the gold standard across the industry.

Join the FIVE Tribe and get ready to make waves.

The Candidate

A driven self-starter with excellent communication, leadership, and organizational skills. As an astute creative and critical thinker, you can conceptualize and implement innovative solutions in a fast-paced environment. Your keen eye for detail and proactive execution ensure tasks are completed with precision and finesse. A ‘can-do’ attitude and a flair for ownership make you a highly motivated go-getter.

Your outgoing and approachable nature enables seamless connection with other ‘FIVERs’ and key stakeholders, ensuring a sensational journey at FIVE. As a Human Resources Coordinator, you will empower to deliver exceptional experiences across our award-winning destinations. Jump on board and unlock your potential in a vibrant environment that will elevate your career.

What We’re Looking For
  • A minimum of 1 year of experience in a human resources role in a luxury hotel environment is preferred.
  • A bachelor's degree in human resources, business administration, or a related field is preferred.
  • Strong familiarity with and understanding of UAE labor law and HR best practices.
  • Computer literacy with mastery of Word, Excel, Outlook, and HRIS systems like Oasys.
  • Impeccable communication skills, both verbal and written, with fluency in English (additional languages are a plus).
  • A proactive nature with a meticulous eye for detail.
  • Ability to handle confidential information with discretion, ensuring privacy and security.
  • Superior problem-solving skills and the ability to exceed expectations in dynamic environments.
  • A hands-on attitude fueled by a ‘can-do’ spirit.
Key Responsibilities
  • Provide efficient administrative support across all HR functions, including onboarding, performance management, training coordination, and offboarding.
  • Maintain and update employee records within the HRIS system accurately.
  • Issue employment contracts and facilitate onboarding with a professional and welcoming approach.
  • Coordinate HR activities such as recognition events and employee engagement initiatives.
  • Ensure compliance with internal policies, local labor laws, and health and safety regulations.
  • Support payroll processing by managing attendance, leave, and other data inputs.
  • Respond promptly and professionally to employee inquiries, providing clear guidance.
  • Protect confidentiality of HR data and organizational matters.
  • Prepare reports and documentation to support management decision-making.
The Team

‘FIVERs’ are cultured yet chic, confident yet humble, working hard to play harder. As a team member, you will embody the ‘Vibe at FIVE’ and create memorable experiences for our guests. If you aspire to work among like-minded individuals passionate about delivering unforgettable moments, this is your opportunity.

FIVE champions environmental stewardship and offers world-class entertainment and luxury living. Driven by a millennial core, FIVE leads in sustainable indulgence, creating high-energy experiences within an environmentally and socially responsible framework.

An Equal Opportunity Employer

The FIVE Tribe comprises over 80 nationalities across 2000+ employees. We are committed to diversity and inclusion, and do not discriminate. Recognized as one of the top workplaces in the UAE, our community is a family bonded by shared values and goals, celebrating diversity and culture.

About FIVE Hotels and Resorts

FIVE prides itself on being disruptively different and daringly unique. Our growing portfolio of luxurious destinations across the Middle East and Europe epitomizes glamour and experiential luxury, offering boundary-breaking experiences at our hotels, dining concepts, and nightlife venues. Join the high achievers of the FIVE Tribe who challenge conventions globally.

Learn more at: fivehotelsandresorts.com

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International Marine Service Engineer

Dubai, Dubai Alfa Laval Corporate AB

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Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers, and society. Together, we’re pioneering solutions of the future and unlocking the full potential of resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in energy, food, water, and shipping.

About the job:

Service execution:

  • Execute marine-related services and tasks assigned from IMS.
  • Sail with ships to conduct troubleshooting or supervise/advice contractors for correct installation of WWF system.
  • Maintain and troubleshoot WWF Systems and other AL equipment.
  • Carry out retrofit or re-commissioning of existing and new systems, including:
    • Preparation of job
    • Installation inspection
    • Fine-tuning the system, calibration of components
    • Testing alarm functions
    • Verifying compliance of job

Train onboard SE in relation to WWF.

Perform performance audits or compliance services.

Reporting and communication:

  • Communicate with the ship’s crew, superintendent, class survey, and yard.
  • Report and send progress reports to IMS colleagues regularly; include customer communication if required.
  • Submit required paperwork promptly after site jobs are finished.

Others:

  • Assist other WWF departments with various tasks upon request.

What you know:

Main Competencies:

  • Good hands-on electrical and mechanical skills are mandatory.
  • Knowledge of BU WWF products, such as ballast water treatment systems and high-speed separators, is preferred.
  • Effective communication with customers.
  • Fluent in both written and spoken English (CET-4 or above).

Attitude:

  • Service-minded and customer-oriented.
  • Independent and adaptable to situations.
  • Willing to travel frequently.
  • Target-oriented with the ability to meet deadlines and work under pressure.
  • Follow-up on behavior and compliance with AL business principles and policies.

Education and/or background requirements:

  • Offshore or Marine Engineering education preferred.
  • Minimum 6 years of experience as a Marine Engineer, on board or on a yard, or equivalent.
  • Preferred:
    • At least 2 years of commissioning experience for similar installations.
    • At least 1 year of experience with Alfalaval products.

We value diversity, inclusion, and equity in our recruitment. We also believe behavioral traits provide important insights into a candidate's fit. To support this, we use Pymetrics assessments, and you will be invited to participate in these games upon application.

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Data Engineer Graduate (Corporate Service System) - 2026 Start (BS/MS) Dubai Regular R&D Bachel[...]

Dubai, Dubai ByteDance

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Dubai Regular R&D Bachelor/Master Graduates- 2026 Start Job ID: A18018

Responsibilities

About the TeamThe Corporate Services System team in Dubai is dedicated to supporting the company’s business growth by delivering exceptional management and employee experiences systems. Our solutions enhance operational efficiency while making work more engaging and meaningful—empowering the company to thrive and enabling you to focus, grow, and succeed.We are looking for talented individuals to join our team in 2026. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth. Launch your career where inspiration is infinite at ByteDance.Successful candidates must be able to commit to an onboarding date by end of year 2026. Please state your availability and graduation date clearly in your resume.Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to ByteDance and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.Responsibilities:- Design and build data transformations efficiently and reliably for different purposes (e.g. reporting, growth analysis, multi-dimensional analysis);- Design and implement reliable, scalable, robust and extensible big data systems that support core products and business;- Establish solid design and best engineering practice for engineers as well as non-technical people.

Qualifications

Minimum Qualifications:- Final year or recent graduate with a background in Software Development, Computer Science, Computer Engineering, or a related technical discipline;- Experience in Big Data technologies(Hadoop, M/R, Hive, Spark, Metastore, Presto, Flume, Kafka, ClickHouse, Flink etc.);- Experience with performing data analysis, data ingestion and data integration;- Experience with ETL(Extraction, Transformation & Loading) and architecting data systems;- Experience with schema design, data modeling and SQL queries;- Passionate and self-motivated about technologies in the Big Data area.Preferred Qualifications:- Experience with cloud-based data platforms , including expertise in cloud-native tools for scalable data infrastructure.By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here:

Job Information

About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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Director - Human Resources - Jumeirah Al Naseem

Dubai Holding

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Director - Human Resources - Jumeirah Al Naseem

United Arab Emirates

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Job Description

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

About Madinat Jumeirah

Set along a two-kilometre stretch of private coastline, Madinat Jumeirah is a beachfront resort comprising four distinctive hotels. Each offers uninterrupted views of the Arabian Gulf and the iconic Jumeirah Burj Al Arab, with experiences ranging from the contemporary elegance of Jumeirah Al Naseem to the majestic Arabesque charm of Jumeirah Al Qasr. Guests can also enjoy the serene waterfront setting of Jumeirah Mina Al Salam and the secluded Arabian houses of Jumeirah Dar Al Masyaf. Together, they form a one-of-a-kind destination rooted in Arabian luxury hospitality. The resort features over 20 curated restaurants and lounges, the traditional Souk Madinat Jumeirah, dedicated kids’ clubs and some of the region’s most versatile event and conference spaces.

About the Job

An exciting opportunity has arisen for a Director of Human Resources to join Jumeirah Al Naseem.

The main duties and responsibilities of this role are:

  • Provide leadership, direction, and support to the HR team to increase knowledge, skill sets, and share best practices, fostering a high-performing HR function.
  • Develop and drive the property HR strategy in line with corporate and regional HR direction and monitor its execution to ensure the achievement of objectives.
  • Drive the continuous improvement agenda, focusing on maximizing productivity, devolving HR responsibilities, and building leadership capability through senior and middle management teams.
  • Plan and deploy the annual HR budget and capital expenditure process, ensuring Profit & Loss statements are well-managed and monitored.
  • Propose changes to organizational structures using best practice principles to support future growth and flexible labor, optimizing organizational effectiveness.
  • Ensure national development initiatives are well-communicated and supported, including the employment of nationals and interns from local universities.

About You

The ideal candidate for this position will have the following experience and qualifications:

  • Bachelor’s degree in hospitality, Business or equivalent from a renowned university.
  • 10 years’ experience in a position of direct responsibility for Human Resources Management, regarding budgeting for large scale projects/operation.
  • Good leadership and team management skills
  • Problem solving and decision-making skills

About the Benefits

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits include:

  • Supportive and inclusive work environment
  • Access to Learning & Development programmes and clear career pathways
  • Opportunities for internal mobility within our global network
  • Colleague discounts on food, beverage, and hotel stays worldwide
  • Comprehensive healthcare and life insurance coverage
  • Paid annual leave entitlement
  • Incentive programmes aligned with leadership performance
  • Competitive tax-free salary paid in UAE Dirhams (AED)
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Customer Service Specialist | Retail | Marks & Spencer

Dubai, Dubai Robinson & Co (Singapore) Pte Ltd

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Customer Service Specialist | Retail | Marks & Spencer

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role

The Customer Service Specialist is responsible for providing exceptional customer service and support to ensure a seamless shopping experience for our customers. This role involves handling customer complaints, supervising daily department operations, coaching the team, and maintaining high standards in both customer service and visual merchandising. Additionally, the Customer Service Specialist will manage specialized services such as Bra Fit, Suit Fit, and Barista services, and will oversee cash handling processes.

What you will do

Customer Service and Complaint Resolution

  • Provide professional and efficient customer service by addressing inquiries and resolving complaints in a timely and effective manner.
  • Act as the first point of contact for escalated customer concerns, ensuring that all issues are resolved to the customer’s satisfaction.
  • Maintain a calm and positive attitude when handling difficult situations, demonstrating empathy and professionalism.

Supervise Daily Operations

  • Collaborate with the Duty Manager to oversee daily department tasks.
  • Coach and support the customer service team to meet performance goals.
  • Ensure displays meet the company’s visual merchandising guidelines.
  • Regularly check the store’s appearance to maintain high standards.
  • Count and balance cash floats at the start and end of the day.
  • Follow company policies to ensure accurate cash transactions.

Specialized Services Management

  • Oversee services like Bra Fit, Suit Fit, and Barista to meet customer needs.
  • Promote and ensure high-quality service in these specialized areas.

Required Skills to be successful

  • Issue resolution techniques problems efficiently.
  • Response accuracy and clarity
  • Compliance awareness
  • Process improvement awareness enhancements.
  • Basic troubleshooting.
  • Professional communication tools us

What equips you for the role

Minimum Qualification and Knowledge

Education : High School or Diploma equivalent

  • Minimum of three years in experience in a similar role preferably from a Retail industry.
  • Customer Service Experience: Proven experience in customer service and problem-solving.
  • Team Leadership: Ability to supervise and motivate a team effectively.
  • Attention to Detail: Maintain high standards in visual merchandising and operations.
  • Cash Handling Proficiency: Experience in managing cash floats and financial procedures.
  • Specialized Service Knowledge: Familiarity with services like Bra Fit or Suit Fit.
  • Strong Communication: Excellent verbal and written communication skills.

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

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[부산/서비스엔지니어/원심분리기] Field Service Engineer

Dubai, Dubai Alfa Laval Corporate AB

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Key responsibilities of position (Job Description)

  • Responsible for executing basic maintenance and minor repairs on selected products at customer sites.

  • Investigate and resolve basic technical problems on selected products with basic knowledge at customer sites.

  • Preparation of assigned service jobs according to the FSE Handbook.

  • Follow up on actions and promises made to customers.

  • Write service report on site and obatin customer's signature

  • Update service execution IT systems with relevant information.

  • Report unsafe practices and other safety incidents according to local reporting procedures.

  • Capture Installed Base on site and communicate sales leads to sales organization.

  • Proactive recommendations to customers related to purchase of additional spare parts.

  • Execute services in our Service Centers as required.

Requirements / Qualification

  • Valid driver’s license required with Clean driving record. Willingness to work outdoors(over 80% of traveling).

  • Experience with High-speed separators and Decanter centrifuge machines.

  • Experience in Marine, Brewing, Wastewater, Mining, Rendering, Oil & Gas applications

  • Preferred minimum 2-3 years’ experience in field service engineer

  • Junior college degree or equivalent.

  • Intermediate communication in English

  • Has an Outgoing, Sociability, Responsibility personalities

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping. As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too. #J-18808-Ljbffr

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Field Service Technician

Abu Dhabi, Abu Dhabi Carrier Transicold Polska Sp. z o.o.

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time left to apply End Date: August 31, 2025 (29 days left to apply)

job requisition id 30179081

Why Carrier?

Carrier is the leading worldwide provider of heating, ventilation, and air conditioning (HVAC), refrigeration, fire, security, and cold chain solutions. We invented the modern air conditioning, and our team of pioneers and innovators have a long trajectory of developing new technologies.

We offer an evolving range of industry-leading services and solutions aimed to create healthier homes, buildings, and shipping environments to reduce environmental impact. We recognize diversity and inclusion as the engine to growth and innovation, and continue to lead because we have an exceptional workforce that puts the client at the centre of everything.

Role Responsibilities:

Works under direct supervision to perform on-site field service directly to customers regarding installing, updating, operating, maintaining, repairing and removing of equipment to meet customer requirements.

Uses standard procedures to install, test, service and repair basic equipment to conform with company operating specifications and customer requirements.

Uses standard procedures to perform basic on-site preventative maintenance, routine repair, and calibration after installation.

Inspects equipment on a regular basis to ensure proper functioning.

Maintains equipment logs that record performance problems, repairs, calibrations, or tests and submits weekly reports summarizing these activities.

Follow standard processes to accomplish tasks (Understand & follow oral and written directions).

Essential Task Description: (daily tasks and duties) including daily timesheet.

Attend & complete assigned tasks within assigned time to the best ability and ensure quality services & customer satisfaction. Leave site clean & neat.

Keep customer informed with the task nature & progress upon site arrival & prior leaving work site. Share outstanding issues & suggested enhancements / recommendations.

Fill up Job Completion Certificate / Job Card / EH&S site surveys.

Inspect air-conditioning units to ensure efficient operation & diagnose mechanical and electrical malfunctions and make recommendations.

Make estimates of labor hours & materials required.

Assist in repairing and replacing damaged parts.

Cleans coils, blowers, checks motors, and belt tensions.

Work closely with colleagues as part of an integrated team.

Recognize safety hazards commonly found in HVAC operations, and identify and implement appropriate controls to ensure safe work.

Identify situations that require escalation or elevation to Supervisor or Manager for guidance or need to request additional support.

Manage & organize machinery tools pickup, delivery, usage & inventory as applicable.

Performs additional duties and responsibilities as required.

Recognize and identify potential risks and hazards associated with performing all work-related duties safely.

Attend regular (EH&S / Technical) Trainings & meetings.

Role Purpose:

Diagnostic review, repair and replacement of parts as well as the replacement and installation of equipment

Diploma (or equivalent) in Air-Conditioning & Refrigeration Field.

Minimum 2 years of working experience / internship in the HVAC industry / field.

A valid driving license is a plus.

Minimum products knowledge ( DX & Airside Equipment+ Reciprocating chillers.)

What we offer

We offer excellent development opportunities, an attractive salary and exceptional benefits including the following:

International working environment

Drive forward your career through professional development opportunities

Achieve your personal goals with our Employee Assistance Programme

Your journey with us

We always aim to provide a fair and valuable recruitment process for everyone. If selected, you will follow the next stages:

Initial call with our sourcing/recruitment team

Interview with the Manager

Our commitment to you

As an employer of choice, our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a great place to work that attracts, develops, and retains the best talent, promotes employee engagement, fosters teamwork, and drives innovation for the benefit of our customers. We aim to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback, and always challenging ourselves to do better.

The values that guide us are respect, integrity, inclusion, innovation, and excellence.

We’re excited for you to join us and make a difference.

Apply Now!

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Job Applicant's Privacy Notice:

Click on this link to read the Job Applicant's Privacy Notice

At Carrier we make modern life possible by delivering groundbreaking systems and services that help homes, buildings and shipping become safer, smarter and more sustainable. We exceed the expectations of our customers by anticipating industry trends, working tirelessly to master and revolutionize them. Our team of approximately 56,000 dedicated individuals continues to mold industry standards by pursuing the latest research and developments to improve the lives of our customers. We’re constantly growing, seeking out talented, likeminded people who are committed to our primary duty: to be the world’s first choice in security, shipping and HVAC technology.

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Human Resources Supervisor

Hilton Worldwide, Inc.

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Job Description - Human Resources Supervisor (HOT0BQ35)

Job Number:

HOT0BQ35

Work Locations

DoubleTree by Hilton Resort & Spa Marjan Island, Marjan Island Blvd., Ras Al Khaimah 1468

DoubleTree by Hilton Resort & Spa Marjan Island is seeking a Human Resources Supervisor to join our team! The resort features 723 rooms, 14 food and beverage outlets, 7 pools, and a private beach, offering elevated comfort and diverse cuisine from around the world.

Why Work for Hilton?

Hilton is one of the world's largest and fastest-growing hospitality companies, with over 8,600 properties and more than 1.2 million rooms across 139 countries. With a history spanning over 100 years, Hilton has established a portfolio of 18 brands, including Hilton Hotels & Resorts, the most recognized hotel brand globally. Our Hilton Honors loyalty program has over 100 million members. We are recognized as a Great Place to Work worldwide.

As a HR Supervisor, your responsibilities will include:

  • Managing recruitment processes: job postings, screening, interviewing, and hiring.
  • Overseeing employee onboarding, orientation, and training programs.
  • Maintaining employee records and managing HR databases.
  • Planning and generating reports and regional data analysis.
  • Implementing and enforcing hotel HR policies and procedures.
  • Addressing employee relations issues and resolving conflicts.
  • Ensuring compliance with labor laws and industry regulations.
  • Coordinating performance management and employee evaluations.
  • Facilitating communication between management and staff.

What we are looking for:

Hilton values demonstrate our commitment to excellence. We seek candidates who embody our core values:

  • Hospitality: Passion for delivering exceptional guest experiences.
  • Integrity: Doing the right thing at all times.
  • Leadership: Leading in our industry and communities.
  • Teamwork: Collaborating effectively with others.
  • Ownership: Taking responsibility for actions and decisions.
  • Now: Operating with urgency and discipline.

Minimum requirements include:

  • Bachelor's degree in Human Resources, Business Administration, or related field.
  • 2-3 years of HR experience in hospitality or service industry.
  • Strong understanding of labor laws and compliance.
  • Excellent interpersonal and communication skills.
  • Attention to detail and organizational skills.
  • Ability to handle sensitive information confidentially.
  • Passion for teamwork and development.
  • Analytical approach to work.

We offer a competitive salary, benefits including our Go Hilton Team Member Travel Program, staff cafeteria, shared accommodation, transportation, and necessary work permits.

What is it like to work for Hilton?

Hilton is a global leader in hospitality, offering luxurious hotels, resorts, extended-stay suites, and mid-priced hotels. Our mission is to fill the earth with the light and warmth of hospitality, creating remarkable experiences every day. Our team members are central to our success and culture.

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Customer Service Specialist - Emirati Graduate Program

Dubai, Dubai Ferrero International S.A.

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Job Location: Dubai Company description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella, Tic Tac, Ferrero Rocher, Raffaello, Kinder Bueno and Kinder Surprise. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 40,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

About the Role:

Ferrero is excited to offer an incredible opportunity for recent graduates in the UAE to kickstart their careers as a Customer Service Specialist.

Based in the vibrant city of Dubai, this role is part of Ferrero's commitment to support and nurture young talent through a structured two-year rotational program.

As a Customer Service Specialist, you will embark on a dynamic journey through our Supply Chain department.

This two-year rotational program includes one year in Customer Service, and the final year in Logistics to gain hands-on experience in their respective operations.

Main Responsibilities:

Customer Service: In this role, you will handle shipments, manage relationships with key accounts across Dubai and the Northern Emirates, and ensure timely order management. You will also be responsible for meeting Service Level Agreements (SLAs) with business partners, analyzing Key Performance Indicators (KPIs), and proposing solutions to improve customer service.

Logistics: In this role, you will manage inbound shipments, ensuring timely arrivals and handling escalations. You will coordinate the registration of new products with the Dubai Municipality and manage inventory cycles to ensure stock accuracy.

Who we are looking for:

To be successful in this role, you should hold a bachelor’s degree in Business Administration. You have a passion for continuous improvement, possess strong communication and interpersonal skills, and demonstrate detail-orientation mindset.Proficiency in Microsoft Excel is a plus.

How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.

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