6 354 Banking & Finance jobs in the United Arab Emirates

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.
The InterContinental Fujairah Resort is situated on the shoreline of the exquisite Al Aqah Beach, beneath the spectacular backdrop of the Hajjar Mountains. An exceptional destination where Arabian hospitality meets luxury. With 190 rooms, indoor & outdoor event space, restaurants & bar. With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star resort presence.
What's your passion? Whether you're into knitting, kite flying or karaoke, at IHG we're interested in YOU! We love people who apply the same amount of care and passion to their jobs as they do their hobbies - people who help us create great brands guests love. And we're looking for more people like this to join our dynamic & committed team at the InterContinental Fujairah Resort.
Your Day to Day
As Finance Intern, you will assist Finance Department in managing the day-to-day administrative operations in Finance office.
Some of your learnings will:
+ Shadowing members of the Accounting department as they perform their duties.
+ Assisting with research, filing, data entry, and recording and maintaining accurate and complete financial records.
+ Shadowing members of the Accounting department as they perform their duties.
+ Provide accounting and clerical support to the accounting department
+ Type accurately, prepare and maintain accounting documents and records
+ Assisting with research, filing, data entry, and recording and maintaining accurate and complete financial records.
+ Ensure Accounting Policies are followed as per IHG guidelines
+ Perform other duties as assigned.
Ideally, you'll have some or all of the following competencies and experience we're looking for:
+ Bachelor's Degree or similar qualification in Human Resources/Organizational Development or related field is required.
+ Ability to maintain confidentiality to the extent possible in all Human Resources-related matters.
+ Fluency in English, Other languages preferred.
+ Basic computer skills
In return, we offer competitive pay and benefits, and a chance to work with a great team of talented people. Most importantly, we'll give you the Room to Belong.
So what's your passion? Please get in touch if this position matches your skills and interests and tell us how you could bring your individual competencies by clicking "Apply Online".
We are an equal opportunity employer.
As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

The CRIU Lead Analyst is senior professional responsible for performing risk and compliance reviews in coordination with the broader Anti-Money Laundering (AML) team. The overall objective is to utilize in-depth AML knowledge to review, analyze and conduct effective due diligence and investigations on higher risk cases that may be a potential risk to Citi. Responsibilities may also include review of cases completed by Analysts for timeliness and accuracy, coaching/training team members, as required, and assisting management in exams/audits, and mitigating operational risks.
**Responsibilities:**
**Investigations**
+ Conduct investigations and research on potentially suspicious clients using various internal and external systems and databases
+ Document and report the review/investigation findings and prepare case files with the required supporting documentation
+ Summarize, in writing, clear and concise findings of the investigations
+ Advise senior management on next steps and provide recommendations on the next course of action (relationship retention, termination, Suspicious Activity Report (SAR))
+ Manage risks by analyzing the root cause of issues and impacts to business
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
**Operational outputs and execution**
Oversee all statistical data/metric relating to team performance, productivity and quality; to include:
+ Active participation in team meetings to communicate current trends and issues
+ Prepare, review, monitor and report to CRIU L2 managers on weekly productivity metrics, and contribute to implementing actions based on reported trends
+ Prepare and produce daily reports on team performance/timeliness through publication of MIS reports;
+ Utilise productivity, quality and performance data to inform capacity planning team CRIU management and UAE AMLCO
Monitor and maintain daily reports in respect of complex case classification, and update Case Management tools accordingly
Where appropriate prepare the required reports and submit to:
+ CRIU L2 management
+ CRIU L 1 Management
+ UAE AMLCO (or deputy)
+ Internal Audit
+ Any regulatory requirements as specified
Monitor, review and report on manual case creation including complex classification and where appropriate report to CRIU management
Monitor, review and report on data concerning case closure to ensure compliance with global policy, monitor disputes and where appropriate report to CRIU management
Oversee team output as senior checker for all questionable activity to include responsibility for developing on-the-job training and coaching programs bespsoke to new hires in respect of execution activity
Act as point of contact to manage data requirements for planned Audit/regulatory reviews and existing open CAPs:
+ Preparing CRIU-related deliverables for audits and regulatory reviews;
+ Participating in meetings with audits, responding to queries, etc.
Maintain and oversight over the operational and technological issues facing the CRIU L2 team and ensure smooth operational process through ongoing automation activity.
Act as the main point of liaison with other units and departments notably CI-CRIU, Fraud, L1 teams in Warsaw and KL
Act as delegate to the UAE CRIU Management in the relevant forums and meetings whenever required.
Review the new policy updates with the UAE CRIU Manager and ensure it had properly communicated and understood by the team members.
This role my also be responsible for:
+ Review AML cases completed by Analysts to ensure that any material AML risks have been mitigated and case documentation is in accordance with the unit's policies and procedures.
+ Carry out SAR Reporting Officer responsibilities by Reviewing/Approving Suspicious Activity Reports (SARs) drafted by Analysts consistent with FinCEN requirements.
+ Ensure SAR related regulatory timelines and requirements are followed by the team (i.e., in accordance with CBUAE SLAs).
+ Review/Approve post-investigative actions recommended by Analysts, including relationship termination, Risk Rating Override, and KYC Feedback Loop.
+ Ensure that all errors and deficiencies identified by the Quality Assurance Team have been remediated.
+ Conduct personalized one-on-one or group mentoring sessions to explain processes, red flags, investigative strategies, techniques, changes in procedures, emerging trends and managerial directives.
+ Assist Analysts in overcoming performance related challenges.
+ Lead or assist with ad-hoc AML related projects.
+ Assist management with regulatory exams and other third-party reviews (e.g., IA, CA).
+ Manage/mitigate operational risks by analyzing the root cause of issues and impacts to business, make recommendations to Senior Management on process and control enhancements.
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
**Qualifications:**
+ ACAMS certified
+ 6 -10 years of experience
+ 4+ years of experience in drafting and/or approving Suspicious Activity Reports (SARs) in accordance with applicable regulatory requirements
+ Understanding of advanced money laundering typologies and techniques, and investigative practices for detecting such activity
+ Ability to operate with a limited level of direct supervision
+ Ability to exercise independent judgement and autonomy
+ Proficient in MS Office
+ Proven analytical skills
+ Effective verbal and written communication skills
+ Comprehensive knowledge of CBUAE AML regulations preferred
+ Responsible for volume, quality and timeliness of work product
+ Follows procedures and identifies opportunities to strengthen controls
+ Learns from experiences, adapts and improves, and welcomes challenge from others on processes and decisions
+ Takes ownership and accountability for delivering outcomes, takes responsibility for own work
+ Succeeds together: Builds strong relationships with stakeholders
**Education:**
+ Bachelor's/University degree, Master's degree preferred
---
**Job Family Group:**
Compliance
---
**Job Family:**
AML Execution
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Communication, Data Analysis, Laws and Regulations, Planning and Organizing, Referral and Escalation, Report Writing, Risk Identification and Assessment, Risk Remediation.
---
**Other Relevant Skills**
Professional Judgement, Writing Skills.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

The Service market and Banking KYC Operation is an AML/KYC support and control function responsible for the due diligence, approval of the KYC Record and associated documentation in partnership with relationship Management and Compliance.
The candidate will have a direct responsibility to conduct research for company information from both internal and external sources, documenting specifics required to satisfy regulations. There are differing requirements depending on where the account is being opened. There is a constant need for KYC Record review as there are periodic renewals of the required due diligence carried out based on the risk of the client.
The BSU owns the end-to-end KYC process from creation/renewal to approval of the KYC Record and supporting local country appendices
**Key Responsibilities:**
+ Create the KYC Record in the KYC system sourcing information from internal and external sources by the agreed deadline
+ Proactively interact with relationship management teams and compliance to update system with information until final approval of KYC Record
+ Review information from internal and external sources for company news (Firm website, Regulatory websites, Company website, Dun & Bradstreet, Google etc.)
+ Validate the information within the KYC Record and CIP document to ensure completeness and accurate (Company/Entity Formation documents, Ownership, Management, etc.)
+ Complete KYC Record incorporating local regulatory requirements / Global BSU Standards and policies
+ Take responsibility for KYC Record and associated documentation completion from initiation to approval
+ Maintain BSU tool current and be able to demonstrate work carried out
+ Report workflow progress to supervisor
+ Ensure KYC workflow tool is kept up to date, ensuring all mandatory fields, status and commentary reflect an accurate representation of the status at all times
+ Meet agreed daily targets for KYC Record review and completion within agreed Service Level Agreement timeframes
+ Update workflow database regularly throughout the day
+ Highlight any discrepancies to Senior Case Managers, Control Team and Section Managers
+ Escalate any negative news and high-risk cases to RM/PAM/AML Compliance department
+ Assist in departmental projects as required
+ Lead the remediation activity if any
+ Assist in departmental projects as required
+ Act as SME within the team and support new joiners
+ Manage makers team in absence of TL
**Communication / Reporting**
+ Manage upward communication - Huddle updates, escalations, issues/ concerns etc.
+ Track and report time log (CMs and Case Researcher) on a daily basis
+ Monitor operational metrics required for management level reporting
+ Accurate time tracking in the PTS system
**Knowledge/Experience:**
+ 1 - 2 years' experience in banking, finance, or law
+ Experience in control/risk or Compliance (AML/KYC) function (an advantage)
+ Knowledge and experience of the technologies and processes used in Citi (an advantage)
+ Knowledge of European Union regulatory KYC/AML requirements
+ Flexible enough to work as per Business timings.
+ ACAMS certified (an advantage)
**Qualifications:**
+ University degree preferably in Business/Finance, Math, Economics, Engineering, Optimization, or Law
**Skills:**
+ Strong Negotiations skills
+ Proficient use of Microsoft Applications (Word, Excel, Access, PPT)
+ Excellent written and verbal communication skills.
+ Other languages an advantage like French/German/Arabic
+ Proficient use of Citi KYC applications (an advantage)
+ Customer Services orientated
+ Ability to develop strong professional relationships
+ Strong research skills
+ Accuracy and strong attention to detail
+ Ability to multitask and prioritize
+ Ability to work well under pressure and tight time frames
+ MIS and metrics and efficiency analysis skills
+ Pro-active, flexible, have good organizational skills and must be team player.
+ Ability to work in a dynamic environment
---
**Job Family Group:**
Operations - Services
---
**Job Family:**
Business KYC
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

The Service market and Banking KYC Operation is an AML/KYC support and control function responsible for the due diligence, approval of the KYC Record and associated documentation in partnership with relationship Management and Compliance.
The candidate will have a direct responsibility to conduct research for company information from both internal and external sources, documenting specifics required to satisfy regulations. There are differing requirements depending on where the account is being opened. There is a constant need for KYC Record review as there are periodic renewals of the required due diligence carried out based on the risk of the client.
The BSU owns the end-to-end KYC process from creation/renewal to approval of the KYC Record and supporting local country appendices
**Key Responsibilities:**
+ Create the KYC Record in the KYC system sourcing information from internal and external sources by the agreed deadline
+ Proactively interact with relationship management teams and compliance to update system with information until final approval of KYC Record
+ Review information from internal and external sources for company news (Firm website, Regulatory websites, Company website, Dun & Bradstreet, Google etc.)
+ Validate the information within the KYC Record and CIP document to ensure completeness and accurate (Company/Entity Formation documents, Ownership, Management, etc.)
+ Complete KYC Record incorporating local regulatory requirements / Global BSU Standards and policies
+ Take responsibility for KYC Record and associated documentation completion from initiation to approval
+ Maintain BSU tool current and be able to demonstrate work carried out
+ Report workflow progress to supervisor
+ Ensure KYC workflow tool is kept up to date, ensuring all mandatory fields, status and commentary reflect an accurate representation of the status at all times
+ Meet agreed daily targets for KYC Record review and completion within agreed Service Level Agreement timeframes
+ Update workflow database regularly throughout the day
+ Highlight any discrepancies to Senior Case Managers, Control Team and Section Managers
+ Escalate any negative news and high-risk cases to RM/PAM/AML Compliance department
+ Assist in departmental projects as required
+ Lead the remediation activity if any
+ Assist in departmental projects as required
+ Act as SME within the team and support new joiners
+ Manage makers team in absence of TL
**Communication / Reporting**
+ Manage upward communication - Huddle updates, escalations, issues/ concerns etc.
+ Track and report time log (CMs and Case Researcher) on a daily basis
+ Monitor operational metrics required for management level reporting
+ Accurate time tracking in the PTS system
**Knowledge/Experience:**
+ 1 - 2 years' experience in banking, finance, or law
+ Experience in control/risk or Compliance (AML/KYC) function (an advantage)
+ Knowledge and experience of the technologies and processes used in Citi (an advantage)
+ Knowledge of European Union regulatory KYC/AML requirements
+ Flexible enough to work as per Business timings.
+ ACAMS certified (an advantage)
**Qualifications:**
+ University degree preferably in Business/Finance, Math, Economics, Engineering, Optimization, or Law
**Skills:**
+ Strong Negotiations skills
+ Proficient use of Microsoft Applications (Word, Excel, Access, PPT)
+ Excellent written and verbal communication skills.
+ Other languages an advantage like French/German/Arabic
+ Proficient use of Citi KYC applications (an advantage)
+ Customer Services orientated
+ Ability to develop strong professional relationships
+ Strong research skills
+ Accuracy and strong attention to detail
+ Ability to multitask and prioritize
+ Ability to work well under pressure and tight time frames
+ MIS and metrics and efficiency analysis skills
+ Pro-active, flexible, have good organizational skills and must be team player.
+ Ability to work in a dynamic environment
---
**Job Family Group:**
Operations - Services
---
**Job Family:**
Business KYC
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Description
Amazon has an exciting Occupancy Planner (OP) opportunity in Dubai available for a UAE national with family book. Amazon is committed to contributing towards the UAE's goal of employing 75,000 Emiratis in the private sector and Ministerial Resolution No.279.
As a key leader within Amazon's Global Real Estate & Facilities (GREF) team, the Occupancy Planner (OP) will oversee the strategic and tactical management of space and allocations within the corporate real estate portfolio for their assigned area. The area lead collaborates closely with various stakeholders to drive successful occupancy planning initiatives and deliver data-driven recommendations for future space requirements
The OP will be expected to align real estate strategy to business needs in partnership with key GREF stakeholders and maintain a customer centric approach. The role will partner with both business leaders and employees to understand and influence space needs and requirements to inform supply and demand allocations. The role will be responsible for developing strategic recommendations on business line space allocations at a city level by leveraging Amazon's size and scale and translating business requirements into effective solutions aligned with the workplace strategy. The OP will oversee the Middle East and North Africa regions to include planning, budgeting, and activities that support corporate office locations across their assigned area.
The optimal candidate is an experienced and engaging professional who will excel within an entrepreneurial culture - providing vision, leadership, and communication - not afraid to dive deep into details and take ownership. They should also understand the nuance of being approachable, while at the same time consultative- providing direction/recommendations and fostering transparent relationships. The candidate must be able to balance frugality with creativity in offering solutions and approach problem-solving with an emphasis on root cause. An ideal candidate is able to navigate high level of ambiguity and demonstrate a bias for action, taking calculated risks in a fast-paced environment.
Key job responsibilities
- Manage and guide an OP team of vendors responsible for the tactical occupancy planning across the area, ensuring all activities align with the Amazon's goals and standards.
- Oversee the collection, verification, and analysis of headcount and space data, including current capacity and future projections, to support strategic occupancy planning and area optimization.
- Act as the primary liaison between the OP area teams, the GREF EMEA OP manager, and local business units. Ensure effective communication and collaboration to gather strategic direction and align area occupancy plans with regional requirements and local business needs.
- Develop occupancy scenarios and migration plans, evaluating multiple options to deliver data-driven recommendations that support real estate strategy and business goals.
- Project manage all occupancy planning activities, including data collection, scenario analysis, and presentation of recommendations for your assigned area to the regional OP lead; facilitate alignment calls with Workplace Strategists.
- Oversee all reporting on area-based occupancy metrics, space allocations, and other relevant data to support real estate decisions and portfolio strategy.
- Manage day-to-day operational occupancy requests and coordinate with GREF teams to ensure accurate and up-to-date space utilization data and as-built documentation for assigned area.
- Responsible for production for Geo reporting, e.g. Monthly/Quarterly Business Reviews
Basic Qualifications
- Bachelor's degree in Finance, Project Management, architecture, interior design or related field, or related professional experience.
- 7+ years professional experience required, a significant portion of which should demonstrate success in leading portfolio strategy and broad scale occupancy planning and move management projects.
- 5+ years in program/ project management, to include delivering cross functional projects.
Preferred Qualifications
- Strong ability to think strategically and develop long-term occupancy plans that align with business objectives and real estate strategies.
- Expertise in analyzing complex data sets, identifying trends, and using data to inform strategic decisions and optimize space utilization.
- Excellent communication skills, with the ability to engage and influence stakeholders at all levels, build strong relationships, and manage expectations effectively.
- Strong project management skills, with the ability to manage multiple projects simultaneously, prioritize tasks, and ensure timely delivery of high-quality outputs.
- In-depth understanding of occupancy planning, space management, and corporate real estate, with experience in managing large, geographically diverse portfolios.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in implementing AML policies, procedures, processes and internal controls.
By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
**What you'll do**
The role will be responsible for the identification, assessment and implementation of laws, rules and regulations in the UAE to protect Citi from being used to facilitate Money Laundering and Financial Crime, and to supply advice and guidance to the businesses on Anti Money Laundering and Financial Crime matters across the UAE.
+ Develop, enhance and refine best-in-class AML Compliance policies and practices.
+ Implement AML Compliance quality and testing, evaluate process deficiencies, analyze control measures, enhance reporting capabilities and recommend corrective actions while satisfying regulatory and audit commitments. Further, assess and identify emerging risks and recommend / drive program enhancements.
+ Review and collaborate with internal partners to respond appropriately to escalated matters. Further escalate as needed; advise senior management on initial findings.
+ Create, develop and deliver relevant training to business and functional partners.
+ Develop and maintain an awareness of all applicable UAE AML laws, regulations and corporate policies, with a focus on UAE regulatory changes.
+ Help to disseminate any new group and local AML requirements and assist the business to implement these through training and 'advisory'.
+ Assist the UAE AML Head to ensure that the steps necessary for an effective Anti-Money Laundering program are in place for the UAE.
+ Help as required with the interaction and/or the preparation of information for interactions with applicable Regulators.
+ Assist with any AML Investigations, where applicable.
+ Assist the UAE AML Head with AML compliance coverage issues for all applicable legal vehicles
+ Update and maintain policies, procedures, internal systems and databases, essential for compliance with UK AML laws, rules and regulations.
+ Lead the implementation of new or enhance existing AML processes and controls within UAE AML as applicable
+ Participate/Lead AML Governance forums and Committee meetings. Help undertake thematic review work and composition of reports to senior compliance / senior management as requested
+ Help with the review of applicable audit findings and the evaluation of the business's corrective action plans to deal with such.
**What we'll need from you**
+ 10+ years relevant experience
+ AML certification
+ Consistently demonstrates clear and concise written and verbal communication skills
+ Strong Knowledge of UAE AML laws and regulations.
+ Experience in a medium to large sized Bank, Regulator, or Policy making body.
+ Preferable to have had some prior experience working in a Financial Institution with knowledge of products and services.
+ Have a good understanding of AML risk, including higher risk, geographies, industries and products.
+ Prior experience with enhancing and/or implementing AML policies, procedures, processes and internal controls. Strong communication skills, including both written and verbal, and the ability to communicate confidently and clearly with seniors and management.
+ Practical ability to apply and communicate legal and regulatory requirements.
By joining Citi Dubai, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well.
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive
**Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.**
---
**Job Family Group:**
Compliance
---
**Job Family:**
AML Core
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

The Service Manager is an intermediate management position responsible for providing full leadership and direction to a Customer Service team that perform customer service activities. The overall objective is to evaluate and manage performance, ensuring each team meets quality standards and productivity expectations.
**Responsibilities:**
+ Resolve issues that include uncommon and complex situations with significant organizational impact
+ Evaluate team's performance and make recommendations for pay increases, promotions, terminations, hiring etc.
+ Develop leaders by providing guidance and mentorship in conjunction with succession planning
+ Develop employees and their skill sets to expand each team's capabilities and provide growth opportunities
+ Recommend new work procedures and contribute to the development of new customer service techniques, models and plans
+ Drive organizational change through innovation and process improvement, eliminating friction points for team
+ Achieve team performance excellence to ensure high quality and high volume productivity
+ Recruit, hire and build a team of highly productive candidates through coaching, collaboration and motivation of staff
+ Fulfilling the clients' necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
**Qualifications:**
+ 5-8 years of relevant experience
+ Intermediate to senior level experience in a related role with commensurate people management experience
+ Call Center management experience, preferred
+ Proficient knowledge of basic bank products such as deposit accounts, credit cards, time deposits, preferred
+ Proficient project management skills
+ Effective written and verbal communication and presentation skills
+ Influencing and relationship management skills
**Education:**
+ Bachelor's/University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
---
**Job Family Group:**
Customer Service
---
**Job Family:**
Service
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your knowledge of bank products and regulatory requirements with the ability to effectively manage risk and compliance-related situations, whilst providing support to the Private Banker
By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
**What you'll do**
The overall objective is to provide excellent client service in partnership with the Private Bankers to Ultra High Net Worth Individuals (UHNWI).
**_Provide excellent client experience_**
+ Exceed client expectations by thoroughly understanding their problems and providing creative solutions.
+ Partner with Private Bankers and maintain close contact with clients to develop comprehensive understanding of client needs.
+ Assist in executing specific account strategies, proposing solutions and negotiating standard transactions.
+ Support the Private Bankers with prospecting activities and deepening of existing client relationships.
+ Provide sales support to the Private Bankers and work closely with product specialists and transaction support teams to implement client decisions and ensure effective after-sales follow-up.
+ Work with On-Boarding and Client Services teams to facilitate account opening, transactions, cash management, investments and liaise with clients to ensure the completion of required documentation.
**_Secure Compliance & Processing_**
+ Ensure compliance with all legal and regulatory requirements.
+ Appropriately assess risk when making business decisions and servicing clients, escalating, managing and reporting any risk or control issues.
+ Maintain highest standards of confidentiality and trustworthiness in handling sensitive client information.
+ Identify ways to streamline internal processes for greater efficiency.
+ Monitor and adapt to changes in business processes and policies.
**What we'll need from you**
+ Proven experience working in a similar support role
+ Proven experience in a front office environment dealing directly with clients
+ A sound understanding of processing within a complex systems environment
+ Bachelor/University degree
+ Ability to build effective working relationships with clients and across hierarchal levels and functions.
+ Strong client orientation with a commitment to providing excellent client service
**What we offer**
The role offers significant growth opportunities, enhancing expertise in managing UHNW clients, while gaining advanced knowledge in financial products and services and regulatory requirements.
The role provides a unique opportunity to be part of a dynamic team and learn from experienced and successful bankers.
By joining Citi Dubai, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well.
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
**Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.**
---
**Job Family Group:**
Private Client Coverage
---
**Job Family:**
Private Banker Support
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

**Date Posted:**

**Country:**
United Arab Emirates
**Location:**
AREAZ114: Raytheon Emirates Headquarters, 10th Floor, Al Maqam Tower, Abu Dhabi Global Market (ADGM) Square, Al Maryah Island, United Arab Emirates
**Position Role Type:**
Unspecified
**Company Overview:**
Raytheon has more than 35 years of continuous presence in United Arab Emirates (UAE) providing defense and security solutions to the government and commercial customers. Raytheon's innovative solutions are delivered in the country and to the global market in a way that contributes to UAE's lasting security and economic development. As such, Raytheon is a strategic supporter of UAE's mission to advance the country's strategic interests and diversify the economy. We strive to hire people who reflect our communities and embrace diversity and inclusion to advance our culture, develop our employees, and grow our business. Visit us at Summary:**
Raytheon Technologies is looking for a summer intern to join our Finance team at the Al Maqam Tower at Abu Dhabi Global Market Square. The Intern will be involved in a wide variety of engagements that will work closely with our function partners and leadership. This position will provide The ideal candidate will be working in a team environment, having not only academic, but also interpersonal skills to help optimize the output of our team.
**Your Responsibilities:**
The role is created for Finance/Accounting studies students with an interest in gaining experience in a dynamic and fast-paced work environment for a short period of time. Each student will be expected to use their own initiative and undertake self-directed learning within a supportive environment to work with the team to develop goals and objectives to further common areas of interest. The responsibilities will include, but are not limited to:
+ Shadow Indirect Rates Manager to understand financial workflows.
+ Review historical financial statements and indirect rate structures.
+ Suggest and implement automation solutions for manual and labor-intensive tasks
+ Assist in updating financial forecasts and analyzing cost trends.
+ Analyze budget-to-actual variances and provide insights.
+ Develop an Excel model to track key FP&A metrics.
**Basic Qualifications and Requirements:**
The successful candidate for this position will possess the following:
+ Currently enrolled in an undergraduate degree program with an emphasis in Finance or a related field.
+ Student GPA should be (3+ out of 4) or (4+ out of 5).
+ An official university letter is required to be attached along with the CV.
+ Excellent collaboration skills and ability to work across diverse organizations and teams.
+ Proficient in Arabic and English (both written and oral); must be able to communicate effectively.
**Desired Skills:**
+ Ability to handle multiple projects simultaneously and work independently.
+ Solid organizational skills.
+ Ability to exercise independent judgment and manage complexity in a diverse environment.
+ Experience working in a team to quickly address challenges.
_RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law._
**Privacy Policy and Terms:**
Click on this link ( to read the Policy and Terms
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.