383 Retail jobs in the United Arab Emirates
Store Manager - Guess, Dubai RETAIL & DISTRIBUTION · Dubai
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INSPIRE | EXHILARATE | DELIGHT
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories. Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally. Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets. Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.
What you'll be doing
Our Store Manager is responsible for driving the store business. They work towards achieving the store sales’ target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand’s guidelines and store processes.
Key ResponsibilitiesDrive the Business
- Lead by example and represent the brand by communicating its values and philosophy though all activities and interactions with customers and other team members
- Define, execute and monitor the store action plan to achieve sales targets and KPIs.
- Manage the customer database to build strong relationship with customers and create future potential selling opportunities
- Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team. Conduct quarterly SWOT analysis and discuss the outcome with your team and line manager.
- Think hybrid by leveraging all type of point of sales online and offline.
Team Leadership and Development
- Provide a clear vision to the team about the business and store’s vision and key directions
- Identify, recruit, develop and retain strong talents
- Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.
- Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms an constantly monitor the team’s development plans and professional growth.
- Ensure performance improvement plans are discussed and documented in a transparent manner.
Customer Experience
- Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital).
- Use the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively catering to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.
- Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them
Operational Excellence
- Ensure all sales and operational policies and procedures (SOP’s) are followed and maintained in the store.
- Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.
- Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well versed with it or overwise trained on it.
- Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines.
- Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours
- Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.
What you’ll need to succeed
- Proven experience in managing a women’s fashion retail store
- Strong commercial mindset with a focus on driving business performance
- A confident leader with a passion for coaching and developing high-performing teams
What we can offer you
With us,you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employeediscounts.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
#J-18808-LjbffrQuality Manager, Amazon Now Quick Commerce (10 minute delivery)
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This role is primarily focused on quality assurance and inspection of perishable food items at dark stores, ensuring proper handling, storage, and compliance with food safety regulations. The position involves conducting inbound inspections, monitoring inventory management, and performing quality control checks throughout the receiving, stowing, and picking processes. The role also requires coordination with various teams, training staff on quality standards, and contributing to continuous improvement initiatives while maintaining detailed documentation of quality issues and rejected items.
Key job responsibilities- Inbound Inspection - Review the quality of Meat, Seafood, Fruits, Vegetables, Eggs, Dairy (Milk & milk products), and other perishable (frozen) items during inbound at dark stores. Conduct visual inspections, check for infestation, contamination, tampering, damage, and focus on package integrity and product quality.
- Quality Control - Monitor issues like infestation, contamination, damage, and allergen segregation.
- Issue Management - Cross-verify rejections, reject damaged items, alert managers, and assist in decision-making regarding rejected deliveries.
- Record Keeping - Note rejected items during inbound, including details by item, vendor, and quantity.
- Inventory Management - Audit bins for process errors, collaborate with the merchant team, manage shrinkage, and use inventory systems to track stock levels.
- Compliance - Ensure adherence to food safety regulations and maintain documentation.
- Team Coordination - Work with receiving, stowing, and selection teams, and communicate with pick, pack, and delivery teams.
- Product Handling - Manage inventory challenges for different categories like perishables and produce.
- Quality Evaluation - Assess quality during picking and packing without disrupting operations.
- Packaging Standards - Monitor during picking and packing processes.
- Audits & Reporting - Perform daily/weekly audits and share reports with stakeholders.
- Training - Train receivers and pickers on quality, SOPs, and packaging.
- Continuous Improvement - Identify process improvements and contribute to high accuracy in inventory and quality.
- Bachelor's degree
- Fluent in English (speaking, reading, writing)
- Experience with Microsoft Office, especially Excel
How many years of experience do you have?
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
#J-18808-Ljbffr(Junior) E-Commerce Manager (w/m/d) in Dubai
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Du bist ein Macher , der anpackt, statt nur abzuarbeiten? Du sprühst vor Motivation, bist ein Kommunikationstalent und Shopify ist dein Playground? Wenn du organisiert, präzise und lösungsorientiert bist, dann suchen wir genau dich!
(Junior) E-Commerce Manager (w/m/d)
Wir sind NETSHAKE – eine der führenden Shopify Plus Agenturen im deutschsprachigen Raum. Bei uns geht es nicht um Standard, sondern um die Besten! Wir suchen Menschen, die mit uns die digitale Zukunft gestalten, Verantwortung übernehmen und immer weiter wachsen wollen.
Bei uns findest du nicht nur einen Job, sondern die Chance , Teil eines innovativen und dynamischen Teams zu werden. Wir leben eine Kultur der Offenheit, Ehrlichkeit und Teamarbeit.
Bereit, mit uns die E-Commerce-Welt zu revolutionieren ? Dann bewirb dich jetzt!
AufgabenShopify-Shops von Grund auf aufbauen: Du baust Shopify-Shops professionell auf und begleitest sie bis zum erfolgreichen Launch . Auch bestehende Shops migrierst du auf Shopify, um einen nahtlosen und hochwertigen Übergang zu gewährleisten.
Eigenständige Workshops durchführen: Du führst Workshops mit unseren Kunden (werdende oder kleinere Händler) durch. Du bereitest sie vor, leitest sie und dokumentierst die Ergebnisse – immer mit einem klaren Fokus auf den Erfolg des Projekts.
Kundenfortschritte dokumentieren: Du hältst alle Fortschritte fest, pflegst Arbeitsabläufe, Richtlinien und Prozesse und aktualisierst die Dokumentationen regelmäßig, um alles transparent und nachvollziehbar zu halten.
Shopanalysen und Optimierung : Du führst Shopanalysen durch und leitest aktive Maßnahmen zur Optimierung des Shops und des CRMs ein.
Sprintplanung und Taskmanagement: Du planst und pflegst in enger Abstimmung mit deinem Team Sprints und sorgst dafür, dass alle Due Dates eingehalten und die Tasks gut priorisiert sind.
Datenmanagement: Du hältst Kundenordner stets aktuell und sicherst so eine ordentliche und effiziente Arbeitsweise .
Sales-Team unterstützen : Du stehst dem Sales-Team bei Shopify-Fragen im Low-Code Bereich zur Seite, unterstützt bei der Klärung und sorgst so für einen reibungslosen Ablauf.
QualifikationShopify-Experte: Du kennst dich bestens mit Shopify aus und bist im E-Commerce-Universum zu Hause.
Technisches Verständnis : Grundlegendes Verständnis in HTML, CSS, JavaScript und Liquid.
Führungskompetenz: Du bringst Führungsskills mit und kannst Kunden sicher durch ihre Projekte begleiten. Dabei kommunizierst du wertschätzend, empathisch und klar, sodass sich unsere Kunden immer gut aufgehoben fühlen.
Detailverliebtheit: Du bist extrem detailverliebt und hast Geduld für die Vor- und Nachbereitung von Workshops sowie für die Datenpflege. Dokumentationen und das Nachhalten von Prozessen machen dir Freude, und du kannst komplexe Sachverhalte problemlos auf das Wesentliche herunterbrechen.
️ Selbstorganisation: Selbstorganisiert und eigenverantwortlich zu arbeiten ist für dich selbstverständlich – dein Zeitmanagement ist perfekt.
️ Top Kommunikation: Deine Rechtschreibung sowie dein mündliches und schriftliches Ausdrucksvermögen sind einwandfrei. Du hast viel Erfahrung im Umgang mit Kunden und weißt, wie man klar und lösungsorientiert kommuniziert.
Lösungsorientiert: Du siehst Herausforderungen immer als Chancen, die dich motivieren. Im Problemlösen bist du kreativ, teamorientiert und behältst auch in komplexen Situationen den Überblick.
Sprache: Deine Deutschkenntnisse sind auf C2 Niveau.
BenefitsKarrierechancen : Werde Teil einer führenden Shopify Plus Agentur und gestalte aktiv unser starkes Wachstum mit. Bei uns entstehen echte karriereprägende Chancen – für dich!
Schneller Feedback-Zyklus: In unserem dynamischen Umfeld wird Feedback in Stunden statt in Wochen gemessen – so kannst du dich konstant weiterentwickeln !
Deine Ideen zählen : Bei uns wird dein Input gehört und ernst genommen. Gestalte deinen Bereich aktiv mit und bring deine Ideen ein.
Intensive Schulungen: Du erhältst umfangreiche Schulungen zu Shopify, Shopify Plus und dem Aufbau von Onlineshops – alles, was du brauchst, um richtig durchzustarten!
Eigenverantwortung und Lernkurve: Von Anfang an übernimmst du viel Verantwortung und wirst schnell ein Profi in deinem Bereich. Deine Lernkurve ist steil – und das bei voller Unterstützung.
Starkes Team: Ein tolles Team, das dir immer den Rücken stärkt und dir ein loyales berufliches Zuhause bietet – wir arbeiten zusammen, um gemeinsam mehr zu erreichen!
Attraktive Vergütung: Du erhältst eine attraktive Vergütung sowie Bonuszahlungen ohne Deckelung – deine Leistung wird belohnt!
️ Tolles Office in Dubai : Unser modernes Büro in der Business Bay bietet dir ein kreatives Arbeitsumfeld und die Möglichkeit, mitten im Herzen von Dubai zu arbeiten.
Starte durch: Bringe deine Karriere auf das nächste Level – bei uns findest du die perfekte Plattform, um weiter zu wachsen und dich weiterzuentwickeln!
Klingt das gut? Dann bewirb dich jetzt – am besten mit einer Videobewerbung oder direkt online!
Ein letzter Hinweis: Du suchst nach einem einfachen Job, in dem du dich nicht wirklich einbringen musst? Dann ist diese Stelle nichts für dich! Wir setzen auf Eigenverantwortung, Engagement und den Wunsch, in einem leistungsstarken Umfeld zu wachsen . Wenn du genau das suchst, bist du bei uns genau richtig!
Let’s go – wir freuen uns auf dich!
#J-18808-LjbffrLeasing Manager - Retail - 12+ Years Experience - Dubai
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The client is a prominent real estate developer known for shaping Dubai's urban fabric through innovative, mixed-use destinations. With a focus on cultural authenticity and commercial vibrancy, they deliver landmark projects that blend retail, residential, and leisure experiences to elevate the city's global appeal.
- Develop and implement leasing strategies to achieve occupancy and revenue targets.
- Manage lease negotiations and agreements with prospective and existing tenants.
- Build and maintain strong relationships with tenants and stakeholders.
- Conduct market research to stay updated on competitive trends and pricing.
- Coordinate with the construction team to ensure timely delivery of leasable spaces.
- Prepare leasing reports and provide regular updates to management.
- Oversee tenant onboarding and ensure a seamless leasing process.
- Address tenant concerns and resolve issues to maintain satisfaction.
A successful Leasing Manager should have:
- Proficiency in Arabic language is a must have
- Proven experience in the property industry, particularly within leasing management.
- Strong understanding of the Dubai real estate market and tenant dynamics.
- Excellent negotiation and communication skills.
- Ability to analyse market trends and develop strategic leasing plans.
- Familiarity with legal and regulatory requirements in the property sector.
- Strong organisational skills and attention to detail.
- A results-driven mindset with a focus on achieving targets.
Store Manager | Retail | Fashion | UAE
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Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
Overview of the role:
The Store Manager is accountable for sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and the training and development of the entire staff.
What you will do:
People Development/ HR
- Networks, supports recruiting, hiring, developing and retaining high-quality management and associates to fill store profiles and succession planning.
- Leads by example, trains, develops, and provides ongoing feedback and coaching on product knowledge, selling skills, visual merchandising and delivering the customer experience.
- Organizes weekly staff meetings and daily briefings to recap store performance, and to communicate new company goals and strategies, as well as new store procedures and performance targets
- Ensures an excellent level of customer service is a priority at all times by executing and achieving the Customer Experience consistently through regular assessment, coaching, and follow-up with the team .
- Maintains visibility and leads by example on the selling floor to answer customer questions and support all selling functions.
- Implements all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroom.
- Meets or exceeds profitability expectations for the store in sales, payroll, shrink, and conversion.
- Creates and executes strategies to maximize store sales and control expenses.
Operational Effectiveness
- Controls company assets by meeting all loss prevention measures (consistent management of inventory, in- and out-bound stock movements, sales, returns, exchange, store maintenance, etc).
- Executes and complies with all company policies and store procedures.
Required Skills to be successful
- Extensive experience in Sales, Marketing and Operations and working in the retail/ brand management industry specifically in Fashion.
- Sound in-depth knowledge of the market, brand positioning and trends.
- An understanding of the current economic situation and impacts of potential threats and competitors.
What equips you for the role:
Minimum Qualification and Knowledge:
Education : High school education or equivalent preferred
Minimum two years of Store Manager experience with a proven track record for driving sales and profit results and training and developing a team of individuals .
Job-Specific/Technical Skills required to complete the tasks:
- Good command of business English (written and verbal)
- Good computer skills (Outlook, Excel & SAP) and detailed report analysis skills
- Strong level of numeracy & literacy
- Some heavy lifting
- Scheduled shifts may require standing for a minimum of eight hours
- Strong Customer Service
About Al-Futtaim Retail
Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options. Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…#J-18808-Ljbffr
Sales Associate - Rivoli Retail (Arabic Speaker)
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- Displaying enthusiasm & providing superior customer service
- Understanding customer needs and queries about products, prices and services
- Advising customers on product ranges best suited to their needs
- Achieving the sales target and focus on increasing sales by using advanced sales techniques
- Focusing on up selling/ cross selling
- Maintaining customer relationships in order to build long term brand loyalty
- Handling new launches, promotion of products and visual merchandising
- Ensuring stock replenishment at all times
- Maintaining general cleanliness, hygiene standards and visual displays
- Implementing CRM at the store level and providing relevant feedback
- Coordinating with customer care center for after sales service
- Generating daily sales report
- Following all company procedures in ordering, cash handling and other common practices
- Arabic speakers only for this specific role
- Preferably from a luxury retail background
- Graduate or a Diploma in business administration, sales or related courses.
- Selling experience of at least 2 years preferably in high end segment in retail, hospitality or brands.
- Excellent communication (including spoken and written English).
- Strong selling skills & customer oriented
Assistant Store Manager | Watsons | Nad AlSheba Mall
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Assistant Store Manager | Watsons | Nad AlSheba MallEstablished in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
Overview of the role: The Assistant Store Manager (ASM) is responsible for assisting the store manager in planning, controlling, and directing their store team to achieve highest level of customer service standards and in-store execution to deliver sustainable sales and profitable targets . ASM requires strong communication, interpersonal abilities to inspire exemplary customer service and analyze sales data to meet business targets.
What you will do:
- Leads, evaluates, and guides sales performance at store level, suggesting strategies to meet sales targets.
- Facilitates monthly category sales meetings, updating staff on performance and suggesting improvement plans.
- Executes strategies, ensuring full program implementation for exclusive products to meet sales goals, providing feedback on promotional effectiveness.
- Initiates expense optimization plans and recommends measures to control store expenses.
- Maintains shrinkage below tolerance levels by monitoring retail standards daily.
- Compliance (store level) Drives, monitors and reviews sales performance & recommends action plans to deliver agreed sales budget performance & recommends action plans to deliver agreed sales budget.
Commercial
- Oversees display implementation and timely restocking, ensuring availability.
- Manages accurate inventory adjustments (GAP, Cycle Counts), adhering to service standards.
- Ensures customer satisfaction surpasses expectations, handling queries and complaints professionally.
- Promotes loyalty programs, driving transaction participation.
- Implements selling techniques to achieve conversion rates, communicates promotions regularly.
- Validates proper execution of promotional activities and store initiatives.
Process
- Support store manager with trying to keep the policies, brand standards, grooming guidelines and internal control procedures are communicated and implemented as per SOP.
- Assisting store manager with Demonstrating strong analytical skills and understanding of the system and reporting
- Support store manager with Monitoring store controllable expenses, supervise loss, asset protection and risk management and be accountable for inventory management
- Liaising with mall management, store documentation as appropriate (daily reports, banking, refunds, exchanges, etc)
People
- Assisting with Planning and monitoring Personal Development Plans In role development interventions.
- Reviews and discusses performance appraisal and personal plans of direct reports.
- Implements action plans for employee engagements
What you will need:
- Min 2+ years of experience in retail and team management in the beauty sector
- Good knowledge of the beauty industry and trends Retail operational skills (stock, VM, systems, cash…)
- Customer service and results oriented
- Excellent relationship skills
- Integrity and trust; dealing with ambiguity
- Proactive with good team spirit and able to take initiatives
We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
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Customer Service Specialist | Retail | Marks & Spencer
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Customer Service Specialist | Retail | Marks & SpencerEstablished in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
Overview of the role
The Customer Service Specialist is responsible for providing exceptional customer service and support to ensure a seamless shopping experience for our customers. This role involves handling customer complaints, supervising daily department operations, coaching the team, and maintaining high standards in both customer service and visual merchandising. Additionally, the Customer Service Specialist will manage specialized services such as Bra Fit, Suit Fit, and Barista services, and will oversee cash handling processes.
What you will do
Customer Service and Complaint Resolution
- Provide professional and efficient customer service by addressing inquiries and resolving complaints in a timely and effective manner.
- Act as the first point of contact for escalated customer concerns, ensuring that all issues are resolved to the customer’s satisfaction.
- Maintain a calm and positive attitude when handling difficult situations, demonstrating empathy and professionalism.
Supervise Daily Operations
- Collaborate with the Duty Manager to oversee daily department tasks.
- Coach and support the customer service team to meet performance goals.
- Ensure displays meet the company’s visual merchandising guidelines.
- Regularly check the store’s appearance to maintain high standards.
- Count and balance cash floats at the start and end of the day.
- Follow company policies to ensure accurate cash transactions.
Specialized Services Management
- Oversee services like Bra Fit, Suit Fit, and Barista to meet customer needs.
- Promote and ensure high-quality service in these specialized areas.
Required Skills to be successful
- Issue resolution techniques problems efficiently.
- Response accuracy and clarity
- Compliance awareness
- Process improvement awareness enhancements.
- Basic troubleshooting.
- Professional communication tools us
What equips you for the role
Minimum Qualification and Knowledge
Education : High School or Diploma equivalent
- Minimum of three years in experience in a similar role preferably from a Retail industry.
- Customer Service Experience: Proven experience in customer service and problem-solving.
- Team Leadership: Ability to supervise and motivate a team effectively.
- Attention to Detail: Maintain high standards in visual merchandising and operations.
- Cash Handling Proficiency: Experience in managing cash floats and financial procedures.
- Specialized Service Knowledge: Familiarity with services like Bra Fit or Suit Fit.
- Strong Communication: Excellent verbal and written communication skills.
We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
#J-18808-LjbffrLead Retail Consultant
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Location: Dubai (100% Onsite – 10 Weeks Onsite / 2 Weeks Offsite)
Duration: 6 Months (Extendable)
Start Date: ASAP
The SAP Retail Lead is responsible for overseeing end-to-end SAP implementation projects within the retail domain, ensuring alignment with client business processes and delivering high-impact solutions. The role demands strong leadership, deep SAP expertise, and hands-on experience with UAE-based clients.
Key Responsibilities:Lead SAP S/4HANA Retail implementations, managing all phases from blueprinting to go-live and support.
Collaborate with cross-functional teams to define and optimize P2P (Procure-to-Pay) and R2R (Record-to-Report) processes.
Engage with UAE clients to tailor SAP solutions to regional business practices and compliance requirements.
Drive workshops, blueprint sessions, and stakeholder alignment for successful delivery.
Ensure post-implementation support and system stabilization, especially in high-volume retail environments.
Minimum 10+ years of SAP experience, with 3 to 4 full-cycle implementations in the retail sector.
Proven track record of working with UAE clients, including post-go-live support and optimization.
Expertise in SAP modules such as FICO, MM, SD, and integration with third-party systems.
Experience with SAP ISU Modules FICA, including payment integration and dunning processes.
Strong functional knowledge of SAP Retail and S/4HANA.
Ability to lead teams and manage client relationships.
Familiarity with SAP Commerce Cloud, headless architecture, and microservices is a plus.
Excellent communication and stakeholder management skills.
Assistant Relationship Manager - Retail Banking
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Assistant Relationship Manager - Retail BankingDate: Aug 1, 2025
Description:
Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.
About the business area
The Retail Banking Group (RBG) supports retail and micro-business customers in managing their finances, through expert advice and the provision of a full suite of specialist products and services in conventional and Shari’ah compliant banking. The business is committed to driving digital innovation to deliver excellence in customer service. We are actively seeking an ambitious professional to join our Retail Banking team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.
In this role, your key responsibilities include:
- Relationship Management-Develop and manage client relationships by offering value-added advice and guidance to customers and placing their needs at the forefront to achieve desired objectives of the Bank in line with the required standards. Grow sustainable revenues from existing customer portfolio and through targeted acquisition of quality new customers
- Portfolio Management-Monitor and control customer portfolios to achieve desired quality through cross-sell, upsell and retention Increase profitability, relationship depth while minimising risk to ensure a healthy portfolio. Optimise the potential value and profitability of existing relationships by assisting in the delivery of solutions, products and services appropriate to meet customer need and to improve customer engagement. Establish an effective dialogue/ working relationship with Risk Management teams in order to build a sustainable asset growth
- Volume Delivery-To deliver the financial target as agreed with the business head
- Policies, Processes, Systems and Procedures-Adhere to all relevant organisational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders
- Self-Management-Manage self in line with the Bank’s people management policies, procedures, processes and practices to ensure adherence and maximise own contribution to business performance
- Customer Service-Demonstrate our promise and apply the ADCB service standards to deliver the Banks required levels of service in all internal and external customer interactions
The ideal candidate should have the following experience
- 5 - 6 years experience managing B2B partnerships with merchants in the UAE
- Bachelor’s degree in Business Administration or Finance or Economics
- Relationship Management, Partnerships, Negotiation skills
- Accredited Financial Analyst, Certified Investment Professional, Certificate in Quantitative Finance, Chartered Financial Analyst, Certified International Investment Analyst.
- Master Financial Risk Manager (FRM), International Compliance Association (ICA) Specialist or Certificate in Conduct Risk
What we offer:
- Competitive Salary: The indicative pay range for this role is AED 12,000 – AED 18,000 per month. Additionally, all employees are eligible to participate in one of our rewarding variable pay plans.
- Comprehensive Benefits Package: This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).
- Flexible and Remote Working Options: We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.
- Learning and Development Opportunities: We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training and professional development programs.
At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.
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