511 Retail jobs in the United Arab Emirates

About Illumina Technology Solutions, LLC

At Illumina Technology Solutions, we are experiencing rapid growth across the U.S.A., Canada, India, and Pakistan and are proud to be a Microsoft Gold Partner. We are committed to providing technology solutions that help organizations thrive in a fast-changing digital landscape. Our vision is to become a leader in digital transformation for our clients, leveraging the power of the Microsoft digital ecosystem to drive innovation and growth. Visit us at

About the role

• We are looking for a dedicated D365 Retail & Commerce Support Consultant to join our team in the UAE. The ideal candidate will provide functional support for Dynamics 365 Commerce (Retail) environments, including POS and omnichannel systems, while working PST hours. This role focuses on issue resolution, system stability, and user support to ensure uninterrupted retail operations

Job Type: Full-time
Location: UAE – Remote (the ideal candidate should be present in UAE or eligible to work in UAE)
Working Hours: PST (Pacific Standard Time)

Essential Functions

• Provide functional support for D365 Commerce including Retail POS, back office, and eCommerce modules
• Troubleshoot issues related to transactions, pricing, promotions, loyalty, and store operations
• Collaborate with cross-functional teams to resolve system issues across Retail, Inventory, and Order Management
• Handle incident and service request tickets using defined SLA guidelines
• Work closely with business users and technical teams to investigate and resolve root causes
• Support integrations with payment gateways, inventory systems, and third-party retail applications
• Monitor Commerce Scale Unit (CSU) and Retail Server for performance and availability
• Document support resolutions, root cause analysis, and maintain knowledge base articles
• Support user access, role-based security configurations, and compliance tracking
• Participate in UAT and regression testing for hotfixes, feature updates, and deployments
• Provide PST-hour coverage in collaboration with global support teams

Required Qualifications

• Minimum of 5+ years of experience in D365 Retail/Commerce support or functional consulting
• Solid understanding of POS systems, inventory workflows, promotions, and loyalty programs
• Strong hands-on experience with Retail Server, CSU, and Retail SDK components
• Experience in handling L2/L3 support tickets and coordinating with Microsoft for escalations
• Proficiency in D365 Commerce troubleshooting and functional impact analysis
• Experience with support tools like Azure DevOps, LCS, or ServiceNow is preferred
• Familiarity with order processing, fulfillment, and omnichannel retail operations
• Strong documentation and communication skills, especially in remote support environments
• Flexibility to work PST hours from the UAE
• Microsoft certification in D365 Commerce or equivalent is a plus
• Experience in retail, consumer goods, fashion, or similar industries is preferred

We are an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

About the role

The Small and Medium Business (SMB) Account Executive is responsible for supporting the Key Account Managers in developing and executing reporting for a large portfolio of accounts, executing data clean-up to ensure efficient reporting of the internal systems. The Account Executive will support the Team Lead with internal weekly, monthly, and quarterly reporting by gathering and working with data, including any projects, sprints, and campaigns.

What you'll be doing:

• Independently and proactively diagnose, resolve, and report on key performance KPIs of the assigned account portfolio

• Lead actions to improve the performance of partners, supported by the broader team

• Directly manage partners on a case-by-case basis to unlock critical value improvement

Requirements:

• BSc/BA in business or a related field is preferred

• Previous account management experience is preferred

• Self-starter capable of driving yourself to your targets every month

• A fantastic communicator with a "get it done" mindset, well-organized, and efficient

• Fluency in English; Arabic is a plus

Why Deliveroo

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

Workplace & Benefits

At Deliveroo, we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific; please ask your recruiter for more information.

Diversity

At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.

We are committed to diversity, equity, and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role

This role is responsible for overseeing and managing the end-to-end development of mall/retail real estate projectsfrom conception through to completion. It requires close collaboration with key stakeholders across finance, marketing, asset management, design, and project delivery to ensure the successful execution of assets within defined timelines and budgets

What you will do

• Develop and implement strategic plans for real estate development projects in alignment with the organization’s overall strategy.
• Condu ct thorough market analyses to identify development opportunities and evaluate project feasibility.
• Manage the financial aspects of projects, including budgeting, forecasting, and financial performance analysis.
• Create comprehensive development plans outlining key milestones, timelines, and resource allocation.
• Collaborate cross-functionally with finance, design, project management, and other departments to execute development strategies effectively.
• Oversee the full project lifecycle—from inception to completion—ensuring adherence to timelines, quality standards, and budget constraints.
• Build and maintain strong relationships with internal and external stakeholders to support successful project delivery.
• Proactively identify project risks and challenges, and implement effective mitigation strategies.
• Provide senior leadership with regular, detailed updates on project status, key risks, and emerging opportunities.
• Prepare and present accurate, timely reports and presentations to stakeholders and executive teams.
• Foster a collaborative, high-performing, and innovative work environment to drive team and project success.

Required Skills to be successful

• Minimum of 10+ years in real estate development, including at least 5 years in a leadership role and 3+ years specifically in retail development.
• Proven track record in managing cross-functional teams across the full development lifecycle.
• Strong ability to analyze, structure, and negotiate complex financial deals.
• Exceptional communication, negotiation, and interpersonal skills to engage effectively with stakeholders at all levels.

What equips you for the role

• Proven track record of delivering super regional malls or similar- scale retail assets.
• Strong understanding of GCC retail and real estate markets

About Al-Futtaim Group Real Estate
The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.
Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.
AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.

United Arab Emirates (FTO)

The job purpose is to generate leads and onboard quality clients for Emirati & Islamic segment in the assigned region. In addition, the candidate will be required to handle more complex product offering like Mortgage, Investment and FX which will require client profiling. The job holder will also be responsible in managing the relationship and support the client in any service-related matters and onboard Mashreq Gold profile clients.

To proactively drive new-to-bank business to grow Emirati and Islamic business presence.

To maintain close contact and relationship with the clients in a way, which ensures that we remain one of their main banks getting a major share of their wallet.

To proactively solicit / manage businesses, which meet agreed risk-reward parameters of the unit.

To deliver agreed assets / liabilities / FX revenue numbers and significant cross-sell of other products of the bank.

Intra-organization liaison ensuring service delivery to clients.

To work closely with all product and channel partners from RBG and CIBG and the SME FX team so as to maximize opportunities provided through regular contacts, feedback, co-ordination and cross referrals.

To ensure that the credit risk on account of facilities execution

To ensure compliance requirements for the relationships are adhered to in line with the banks policies – KYC, AML, account reviews as per risk levels and high value transaction monitoring.

Self starter to ensure consistency in productivity and performance.

Sales profile that require confidence, persistence, personality and verbal written

Strong knowledge of products, service policies and processes of Retail Banking.

Graduate and have experience in Sales & Marketing with 7 - 10 plus years banking sales experience

INSPIRE | EXHILARATE | DELIGHT

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.

Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.

What you'll be doing

As the Spa Business Development Manager for Elemis, you will lead and drive the commercial strategy of Elemis across the spa channel in the Middle East region, including the UAE, Saudi Arabia, Qatar, Kuwait, Oman, Bahrain, and Lebanon. You will be responsible for significantly growing our spa business by acquiring new high-value partnerships (e.g. luxury hotels, premium spa chains, royal palaces, cruise lines) and enhancing sales performance within existing accounts. Your commercial acumen, regional industry network, and leadership skills will be critical in transforming our spa division into a structured, scalable, and profitable channel.

Key Responsibilities

Commercial Leadership & Business Development

• Own and execute a region-wide growth strategy for the spa channel in alignment with the brand’s commercial objectives.
• Leverage your existing network to open doors with high-end hotels, premium spas, royal palaces, cruise liners, and other relevant luxury wellness institutions.
• Identify, pitch, and close new commercial partnerships to increase market penetration across GCC and Levant regions.
• Collaborate with the Brand Director to develop annual and quarterly revenue goals, promotional plans, and budget allocation.

Key Account Management

• Oversee top-tier spa accounts to ensure revenue growth, retention, and strategic alignment.
• Act as the primary commercial point of contact for key hotel groups and spa chains, ensuring their needs are met proactively.
• Negotiate commercial terms, including pricing, forecasting, exclusivity, and promotional collaborations.

Operational & Strategic Planning

• Introduce standard operating procedures for sales processes, client onboarding, order cycles, and training deployment.
• Collaborate with the training team to align on commercial targets and learning outcomes for therapists and spa staff.
• Monitor and report on business development activities, pipeline conversion, and revenue impact to senior stakeholders.

What you’ll need to succeed

• Minimum of 8 years of experience in commercial spa or luxury beauty business development within the Middle East region.
• Established network within premium hospitality, spa, and wellness sectors across the GCC.
• Proven track record of consistently exceeding sales targets and securing high-value B2B partnerships.
• Demonstrated leadership experience with the ability to build and scale operational structures in fast-growth environments.
• Excellent negotiation, communication, and interpersonal skills.
• Fluency in English is required; proficiency in Arabic is a strong advantage.
• Willingness and abilityto travel regionally up to 30–40% of the time.

What we can offer

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa. Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. The organization’s entrepreneurship and customer focus enable it to grow and adapt to changing customer needs.

By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers daily.

Overview of the role:

The Assistant Boutique Manager is responsible for sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and staff training and development.

Accountable for achieving the annual budget of the showroom in collaboration with the store manager (100%), brand budget (80%), effective visual merchandising and operations (85% score), customer service excellence (DSES 100%), and zero stock pilferage. Lead a motivated and high-performing showroom team (85% of team members achieving 100% of their objectives). Committed to self-development by attending at least two training programs annually.

Key Responsibilities:

1. Customer Experience / Sales: Ensure high standards of customer service across all operations, with staff fully knowledgeable in their roles, and resolve customer complaints effectively to ensure satisfaction. Support marketing initiatives and merchandising adjustments in line with campaigns, with minimal disruption. Participate in monthly sales forecasting, monitor progress, and implement corrective actions to meet sales and budget targets.
2. Operational Effectiveness: Safeguard company assets by adhering to loss prevention measures, manage inventory and store operations per company policies, and collaborate with the Operations Manager to ensure standards in merchandising and store maintenance are upheld. Implement cost-saving measures to control expenses.
3. Team Management: Maintain a motivated team through coaching, performance monitoring, and development. Oversee cashier activities and manage leave plans considering business needs and peak periods. Ensure proper communication and record-keeping of staff leaves and absences.
4. Self and People Development: Attend product training workshops to stay updated. Support recruitment, onboarding, and retention efforts. Lead by example, providing ongoing coaching on product knowledge, sales skills, and customer service. Conduct regular staff meetings to communicate goals and strategies.

Required Skills:

• Participate actively in store meetings and functions.
• Maintain a positive attitude towards the brand and company.
• Participate in inventory and stock management activities.
• Complete assigned duties satisfactorily and punctually.
• Be flexible and collaborative with peers and management.
• Adhere strictly to company policies and procedures.

Qualifications and Experience:

• 3-4 years of store management experience with a proven record of driving sales, profits, and team development.
• Effective communication skills.
• Strong time management and organizational skills.
• Creative, detail-oriented, and responsible.
• Ability to adapt to business changes and ensure quality work.

We aim to provide excellent service, and your proactive engagement will ensure a positive candidate experience. Please read the job description carefully, craft a personalized CV, and demonstrate why you are the right fit for this opportunity. Our Talent Acquisition team is dedicated to matching the best candidates with our roles, considering skills, behaviors, and alignment with our values of Respect, Integrity, Collaboration, and Excellence. We are committed to reviewing all applications and providing feedback throughout the process.

• Networks, supports recruiting, hiring, developing and retaining high-quality management and associates to fill store profiles and succession planning.
• Leads by example, trains, develops, and provides ongoing feedback and coaching on product knowledge, selling skills, visual merchandising and delivering the customer experience.
• Organizes weekly staff meetings and daily briefings to recap store performance, and to communicate new company goals and strategies, as well as new store procedures and performance targets

• Ensures an excellent level of customer service is a priority at all times by executing and achieving the Customer Experience consistently through regular assessment, coaching, and follow-up with the team .
• Maintains visibility and leads by example on the selling floor to answer customer questions and support all selling functions.
• Implements all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroom.

• Meets or exceeds profitability expectations for the store in sales, payroll, shrink, and conversion.
• Creates and executes strategies to maximize store sales and control expenses.

• Controls company assets by meeting all loss prevention measures (consistent management of inventory, in- and out-bound stock movements, sales, returns, exchange, store maintenance, etc).
• Executes and complies with all company policies and store procedures.

• Extensive experience in Sales, Marketing and Operations and working in the retail/ brand management industry specifically in Fashion.
• Sound in-depth knowledge of the market, brand positioning and trends.
• An understanding of the current economic situation and impacts of potential threats and competitors.

• Good command of business English (written and verbal)
• Good computer skills (Outlook, Excel & SAP) and detailed report analysis skills
• Strong level of numeracy & literacy
• Some heavy lifting
• Scheduled shifts may require standing for a minimum of eight hours
• Strong Customer Service

Dubai, United Arab Emirates | Posted on 02/27/2025

The Retail Sales Executive will be responsible for activating and setting up mobile phones, laptops, and other devices in the stores. While performing this activity, the RSE needs to generate interest and upsell accessories and other services to customers to generate revenue.

Job Description:

• Number of devices unboxed, activated, and initial setup.
• Revenue generation by upselling screen protectors, gift cards, Microsoft Office, antivirus, and accessories.
• Installing Microsoft Office and antivirus on laptops and mobiles.
• Buyback of old devices from customers.
• Selling myTechbench (service package) to customers.
• Providing level 1 repair services for mobile and IT devices.
• Managing stocks allocated to the location.

Qualitative Requirements

Experience: 1-2 years working in stores either for sales or service.

Educational Qualification: 12th grade or higher.

Professional Certifications: Any technical qualifications are an added advantage.

Skills & Abilities:

• Interpersonal skills: Actively listens and speaks effectively and respectfully to others.
• Customer focus: Keeps the customer in mind while making decisions.
• Desire to learn: Seeks to acquire new knowledge to improve and develop.
• Detail orientation: Completes tasks accurately with an eye towards quality, processes, and procedures.
• Reliability: Completes tasks and achieves results with minimum oversight.

About Us:

Emirates Leisure Retail (ELR) and Maritime & Mercantile International (MMI) are subsidiaries of the Emirates Group, committed to excellence in the food and beverage industries. ELR operates a diverse portfolio of over 300+ food and beverage outlets across the globe, featuring internationally acclaimed brands like Costa Coffee UAE and Pret A Manger. MMI specializes in the distribution and retail of beverages, leveraging its expansive network to deliver world-class service and products. Together, ELR and MMI embody our dedication to innovation, quality, and exceptional customer experiences.

Role Purpose:

To provide exceptional customer service by assisting shoppers, providing product information, replenishing stock, handling transactions, and maintaining a clean and organized environment, ensuring a high standard of customer satisfaction and contributing to overall sales performance.

Key Responsibilities:

• Create a welcoming atmosphere for customers, assist with product inquiries, and provide recommendations to enhance the shopping experience.
• Promote products and upsell when appropriate to help meet store sales targets.
• Replenish shelves, organize displays, and ensure products are correctly priced and labeled.
• Maintain a tidy, safe, and welcoming environment by regularly cleaning and organizing the store.
• Assist in stock counts & inventory and help with receiving and unpacking new stock.
• Attend training sessions to expand your product knowledge and skills, supporting both your personal development and the store’s growth.
• Collaborate with teammates to ensure smooth store operations and success.

Required Qualifications & Experience:

• High School Diploma or Equivalent
• 1-2 years’ experience in retail or customer service
• Must have experience in cash handling & POS system
• Ability to handle customer complaints and work under pressure

What We're Looking For:

• Enthusiastic and reliable individuals eager to contribute to a supportive work environment.
• Excellent communication skills and a passion for exceptional customer service.
• Proactive, organized, and eager to contribute to driving store sales.
• Value teamwork and are dedicated to creating a positive and supportive workplace.
• Ability to work flexible hours, including evenings, weekends, & holidays.

Why Join Us:

By joining our team, we believe in more than just great food and service – we believe in great people. Whether you’re just starting out or looking to build a career in hospitality, we offer a welcoming environment where you can learn, grow, and be part of a team that values honesty, excellence, respect, and opportunity.

If you’re ready to be part of something exciting – where every day brings new experiences, we’d love to hear from you! Apply now and take the first step in your journey with us.

How To Apply:

Click on the "Apply" button above.