1 640 Retail jobs in the United Arab Emirates

About the role

As Assistant Manager – Retail Investments & Bancassurance, you’ll play a key role in supporting the management and oversight of the bank’s retail investment products and insurance services. This includes ensuring operational efficiency, regulatory compliance, and enhancing customer value through well-structured financial offerings and strategic insurance partnerships.

Reporting to the Senior Vice President & Head of Internal Audit – Wholesale & Business Banking, you’ll collaborate with a focused team of 4 professionals and 12 cross-functional members within Group Internal Audit. Together, you’ll help strengthen internal controls, drive service excellence, and support the bank’s commitment to integrity and innovation.

What You’ll Be Doing

• Support the smooth execution of retail investment and bancassurance products, ensuring transactions are processed efficiently and accurately.
• Work closely with product managers and internal teams to align offerings with customer needs and regulatory standards.
• Bring deep expertise in investment and insurance products to guide operational decisions and elevate service delivery.
• Implement best practices to boost operational efficiency and enhance the overall customer experience.
• Monitor operational data to spot trends, resolve issues, and identify opportunities for product performance enhancement.
• Ensure full adherence to legal and regulatory requirements across all retail investment and insurance activities.
• Partner with compliance and risk teams to assess product risks and embed effective controls.
• Prepare and maintain thorough documentation to support regulatory audits and internal reviews.
• Foster productive partnerships with internal stakeholders and external service providers to ensure seamless operations.
• Serve as the key contact for operational queries related to investment and insurance services, providing timely and informed support.

What We’re Looking For

• Education: Bachelor’s degree in finance, Business Administration, Economics, or a related field is required. Advanced certifications in investments or insurance are preferred.
• Experience: Minimum of 5 years of banking experience, including at least 2 years in a leadership role. Proven ability to operate independently with minimal supervision, demonstrating strong ownership and accountability in delivering results.
• Industry Exposure: Experience in banking or financial services

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Food Technologist/ Safety | Retail | Marks & Spencer | UAE

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Job Purpose: The Food Technologist is responsible for ensuring that all food products, facilities, and processes comply with Marks & Spencer (M&S) standards as well as quality checks and review for the food products. The role focuses on food safety governance, compliance, and continuous improvement

What you will do:

Description of Accountability:

• Take ownership of driving KPI improvements as reported in quarterly governance reviews (KPIs include but are not limited to complaints, store and depot audit results, and product testing results).
• Drive labelling compliance across the market in line with M&S and local regulations.
• Conduct horizon scanning to monitor and evaluate changes in food safety regulations impacting local manufacturing and ensure timely adaptation.
• Own and maintain food safety compliance across hospitality operations, including Product Process Guidelines (PPGs), cleaning procedures, and allergen management.
• Ensure local facilities meet both M&S and local food safety requirements in consultation with Technical Services Leads (TSL) and Food Technologists.
• Oversee operational processes to guarantee compliance with all in-country food safety regulations

Required Skills to be successful:

• Strong attention to detail and analytical thinking.
• Proactive in identifying risks and implementing corrective actions.
• Ability to manage multiple priorities in a fast-paced environment.
• Collaborative mindset with strong cross-functional working skills.

What equips you for the role:

• Degree/Diploma in Food Technology, Food Science, Microbiology, or related field.
• Minimum 4-5 years of experience in food safety, quality assurance, or compliance within retail, hospitality, or FMCG.
• Strong knowledge of local food safety regulations and international best practices.
• Experience in audits, compliance management, and regulatory liaison.
• Excellent problem-solving, communication, and stakeholder management skills.
• Ability to influence and build relationships across multiple stakeholders.

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

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Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role:

As the Financial Control Manager in Al Futtaim Retail Head Office, you will lead Central Retail Controlling tasks while complying with organization’s policies and procedures and ensuring necessary checks and balances to mitigate risks.

Responsibilities:

• Ensure compliance with Transfer pricing transactions, Balance Sheet / High Risk Accounts review considering multiple Inter-Company Transactions which are in conjunction with Finance Controls along with weekly / Monthly Reporting in line with Organization requirements.
• Ensure Intercompany transactions comply with the Group Policies & accepted + Settled on a timely basis
• Contribute to the Improvement, Identify Accounting & Financial issues & suggest timely solutions within the team & cross function with an aim to standardize accounting process (FSSC, O2C, Group Tax, Group Finance, P&C etc)
• Lead, monitor & establish SLAs across Retail Brands including Cost Allocations, Loyalty Program Management, Revenue Recognition – Budget Vs. Actuals / True Ups, Accruals & Breakage Management
• Facilitate & Reduce delays in issuance of Store Turnover Audits / Certification across MENA & SEA Retail stores from external Auditors
• Establish, monitor, & facilitate decision making w.r.t Insurance coverage taken for entire Retail Group along with timely premium negotiations & Claims recoverability
• Proper implementation and ongoing compliance with IFRS 16 accounting standards for lease accounting & PPE
• Manage, monitor, & oversee the company's lease portfolio, ensuring that all lease transactions are accounted for in accordance with IFRS 16, & providing timely financial reporting and analysis
• Tracking & monitoring Promotions & Gift Vouchers issued across Retail environment
• Ensure compliance with UAE’s corporate income tax regulations, including preparation & documentation, and any other required filings. Assist in tax planning activities, including identifying opportunities for tax optimization, minimizing liabilities, and ensuring compliance with applicable tax laws & regulations.
• Prepare & lead presentations with cross team / functional stakeholders on monthly & adhoc basis
• Petty Cash management for Retail Divisional Office with monthly & annual reporting
• Collaborate & lead discussions with external & internal auditors during audits, ensuring that all information is accurately reported & compliant with IFRS / Policy requirements

Requirements:

• Bachelor’s degree in Finance, Accounting, or related field
• 5+ years’ experience in financial controlling or audit, preferably in retail.
• Strong knowledge of IFRS (especially IFRS 16), transfer pricing, and UAE tax compliance.
• Excellent analytical, communication, and leadership skills.
• Proficient in financial reporting and ERP systems.
• Detail-oriented, proactive, and able to work cross-functionally.

We are an equal opportunities employer and welcome applications from all qualified candidates. We are committed to providing a fair and inclusive work environment and welcome applications from diverse candidates.

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Retail Acquisition Manager page is loaded# Retail Acquisition Managerremote type: Hybridlocations: United Arab Emiratestime type: Full timeposted on: Posted 12 Days Agojob requisition id: R- Founded in 2014, is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos.Today, partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally.Besides its SaaS business, operates three other distinct businesses:* : A wholly-owned digital lifestyle telco brand based in Singapore, is powered by ’ SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity.* : A global provider of Communications Platform-as-a-Service (CPaaS) solutions. Its cloud-based Experience Cloud platform enables enterprises, service providers and developers to deliver and scale mobile, messaging, IoT, and connectivity services worldwide.* : Specializing in travel tech solutions, provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. was awarded Travel eSIM of the Year.is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers.**About the role:**We are seeking an ambitious and results-driven Retail Acquisition Manager to lead the launch and expansion of our new digital telco brand’s presence across non-digital retail channels in the market. This role is crucial in designing and executing retail acquisition strategies, building strong partnerships with key retail stakeholders, and driving sustainable sales growth through offline channels.The ideal candidate combines deep telco and B2C digital product knowledge with proven experience in retail channel management and customer lifecycle insights, translating market intelligence into innovative, commercially viable retail propositions.**What you’ll be responsible for:*** Develop and execute targeted retail acquisition strategies to meet sales targets and accelerate market share growth across the retail ecosystem* Build and sustain robust partnerships with key retail channels, including but not limited to electronics outlets, mobile stores, and allied retail networks, ensuring alignment with brand and commercial objectives* Lead contract negotiations, securing favorable terms for product placement, promotional collaborations, and retail visibility* Drive in-store activation initiatives to enhance product presentation, visibility, and customer experience, collaborating closely with marketing to deliver tailored retail campaigns* Manage and mentor a high-performing retail acquisition team, setting clear KPIs, providing ongoing coaching, and fostering professional growth* Analyze retail sales performance and market trends regularly, leveraging data-driven insights to refine acquisition strategies and improve ROI* Deliver detailed performance reports and actionable recommendations to senior stakeholders to support informed decision-making* Oversee the retail acquisition budget, optimizing resource allocation to maximize commercial impact and efficiency**What we’re looking for:*** 12+ years of progressive experience in retail acquisition, channel management, or business development within telecommunications, technology, or consumer electronics sectors* Bachelor’s degree in Business, Marketing, or a related discipline; MBA or equivalent advanced degree preferred* Proven track record in establishing and managing strategic retail partnerships that drive revenue growth* Strong leadership skills with experience managing and developing teams in fast-paced, dynamic environments* Exceptional negotiation, communication, and stakeholder management capabilities* Highly analytical mindset with expertise in leveraging sales data and market insights to shape strategy* Deep understanding of the MENA retail and telecommunications landscape is strongly preferredCircles is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.# **Data Protection and Privacy Statement**By submitting an application for this position, you, as the applicant, or your authorised representative(s), consent toYou also agree to the collection, use, and/or disclosure of your personal data by us solely for recruitment purposes as specified in the Policy. You acknowledge that you have read and understood the Policy, are aware of your rights regarding your personal data, and accept the terms relating to international data transfers, where applicable. You further understand that you may withdraw consent at any time, which may affect our ability to consider your application. In instances where your personal data or application is submitted by a third party, it is understood that such third party has been duly authorised by you to disclose the relevant personal data and provide consent on your behalf, and that you have been made aware of this Policy.To all recruitment agencies: Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program.Please do not forward resumes to our jobs alias, Circles, employees or any other company location. Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.**Circles Aspire:** A global provider of Communications Platform-as-a-Service (CPaaS) solutions. Its cloud-based Experience Cloud platform enables enterprises, service providers and developers to deliver and scale mobile, messaging, IoT, and connectivity services worldwide. #J-18808-Ljbffr

One of the region's most respected family groups, known for shaping retail and lifestyle experiences across diverse global brands. It offers the scale, stability, and influence to drive meaningful change while staying agile and forward-looking.

• Define and deliver the customer experience strategy across retail and lifestyle brands
• Manage end-to-end customer journeys across digital and physical touchpoints
• Drive customer insights, analytics and feedback programs to inform decisions
• Create cross-functional initiatives with commercial, digital and operations teams
• Operate customer intelligence and service functions to ensure excellence
• Run CX governance frameworks and track KPIs for continuous improvement
• Lead, inspire, and develop a high-performing customer experience team
• Deliver innovation and best practices that enhance satisfaction and business impact

• 20+ years of experience in customer experience strategy, design and continuous improvement
• Proven success in leading cross-functional CX initiatives, managing change and delivering measurable results
• Deep expertise in customer experience across both digital and physical touchpoints
• Exceptional leadership, communication and change management capabilities
• Demonstrated success in building, scaling and inspiring customer-centric teams
• Skilled in presenting to senior stakeholders and influencing decisions at the highest levels
• Strong commercial acumen with ability to align CX strategy to business growth and ROI
• Experience managing customer service operations, including contact centres and third-party partners
• Adept at embedding customer-first culture across complex multi-brand organisations
• Resilient, agile and adaptable; able to thrive in fast-paced and evolving environments

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Du bist organisiert, dabei sehr präzise, kommunikativ, umsetzungsstark und verstehst hast Erfahrung mit Shopify? Du bist motiviert und bereit alles zu geben?

Dann suchen wir genau DICH als: (Junior) E-Commerce Manager (w/m/d)

Wir sind das Team der NETSHAKE , einer der führenden Shopify Plus Dienstleistern im deutschsprachigen Raum und wir gehen die Dinge etwas anders an, denn wir suchen die Allerbesten - Menschen, die zu ihrer Arbeit stehen und für die "gut genug" nicht das Ziel ist, sondern der Mindeststandard - deshalb kann auch nicht jeder bei uns arbeiten!

Unser Team entwickelt und betreut Onlineshops für Startups, mittelständische Unternehmen und richtig große Brands. Wir arbeiten vollständig remote und haben uns von konventionellen Bürostrukturen verabschiedet. Stattdessen leben wir eine Kultur der Offenheit und Ehrlichkeit , die zu Transparenz, Mitbestimmung und Freiheit führt und innovativen Ideen Freiräume gibt. Wir entwickeln uns weiter, haben unsere Vision klar vor Augen und bewältigen jede Herausforderung, um unserem Ziel näher zu kommen! Better E-Commerce!

Wir behandeln unser Team genauso, wie wir auch unsere Kunden behandeln: Weil wir die besten Ergebnisse bieten, arbeiten wir nur mit den besten Leuten und Unternehmen zusammen.

Aufgaben

• In deiner Rolle wirst du Shopify-Shops von Grund auf professionell aufbauen und bis zum erfolgreichen Launch begleiten, einschließlich der Migration bestehender Shops auf die Shopify-Plattform, um einen nahtlosen und hochwertigen Übergang zu gewährleisten.
• Du führst eigenständig Workshops mit unseren Kunden (werdende oder kleinere Händler) zu ihrem Onlineshopprojekt durch; diese bereitest Du eigenverantwortlich vor und nach.
• Du dokumentierst Kundenfortschritte genau – auch hältst du Arbeitsabläufe, Richtlinien und Prozesse in jedem Kundenprojekt schriftlich fest und aktualisierst Dokumentationen regelmäßig.
• Du führst Shopanalysen durch und leitest aktiv Maßnahmen zur Shop- und CRM Optimierung ein – auch die gelegentliche Shoperstellung erledigst Du.
• Du planst und pflegst in Abstimmung mit Deinem Team Sprints und kümmerst dich um die Einhaltung aller Due dates im Sprint sowie ein aufgeräumtes und gut priorisiertes Taskmanagement.
• Du kümmerst Dich um das Datenmanagement und hältst Kundenordner stets aktuell gepflegt.
• Du unterstützt das Sales-Team bei aufkommenden Shopify Fragen im Low-Code Bereich.

Qualifikation

• Du kennst dich sehr gut mit Shopify aus und bist im E-Commerce Universum zuhause.
• Ein gutes technisches Verständnis und grundlegende Kenntnisse in HTML/CSS/JavaScript und Liquid kannst Du problemlos einsetzen.
• Du bringst Führungsskills mit, kannst Kunden an die Hand nehmen und durch ihr Projekt führen – dabei kommunizierst Du wertschätzend, empathisch, aber sehr klar und gibst unseren Kunden jederzeit das Gefühl gut aufgehoben zu sein.
• Du bist extrem detailverliebt und bringst Geduld für die Vor- und Nachbereitung von Workshops, die Datenpflege sowie Freude an Dokumentationen und dem Nachhalten von Prozessen mit – hierbei überblickst Du komplexe Sachverhalte problemlos und kannst diese auf das Wesentliche herunterbrechen.
• Selbstorganisiert und eigenverantwortlich zu arbeiten ist für Dich selbstverständlich – Dein Zeitmanagement ist perfekt!
• Deine Rechtschreibung sowie Dein mündliches und schriftliches Ausdrucksvermögen sind einwandfrei – Du hast viel Erfahrung im Umgang mit Kunden.
• Du bist absolut lösungsorientiert und siehst Herausforderungen immer als Chancen, die Dich motivieren – im Problemlösen bist Du kreativ und teamorientiert.

Benefits

• Die Möglichkeit Teil einer führenden Shopify Plus Agentur zu werden und unser starkes Wachstum aktiv mitzugestalten - dadurch entstehen karriereprägende Chancen für DICH!
• Ein dynamisches Umfeld , in dem der Feedback-Zyklus in Stunden statt in Wochen gemessen wird!
• Deine Ideen werden gehört und ernst genommen - wir freuen uns wenn du deinen Bereich gestaltest.
• Intensive Schulungen zu Shopify, Shopify Plus, dem Aufbau von Onlineshops und Co.
• Ein hohes Maß an Eigenverantwortung von Beginn an und eine steile Lernkurve.
• Ein tolles Team , dass Dir immer den Rücken stärkt und ein dauerhaftes sowie loyales berufliches Zuhause.
• Eine attraktive Vergütung .

Klingt das gut? Dann bewirb Dich jetzt! Am besten mit einer Videobewerbung oder jetzt direkt online. Wir freuen uns DICH kennenzulernen!

Ein paar letzte Worte:

Du suchst nach einem easy Job und erwartest leichte Arbeit? Dann solltest Du Dich besser nicht bei uns bewerben! Denn Eigenverantwortung und Engagement sind unsere wichtigsten Werte. Wir lieben es wenn Menschen ihre Ideen einbringen und sich für Leistung und Weiterentwicklung in einem Umfeld mit Spitzenkräften interessieren! Wenn sich all das für Dich gut anhört, bist Du bei uns herzlich willkommen!

Also: Let’s go!

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Location: Onsite(Dubai)

Duration: 6 months+ extendable

Start Date: ASAP

Role Purpose:

The role of a Retail COE Lead in the Retail industry is pivotal in ensuring the smooth operation and optimal performance of implemented systems like SAP S4 ERP during the critical post-implementation phase.

• Ensuring System Stability: The primary purpose of the Retail COE Lead is to ensure system stability after the implementation of the ERP system. They monitor system performance, troubleshoot issues, and ensure that the system is functioning as per the business requirements.

• Coordinating Support: The Retail COE Lead coordinates with various teams to provide the necessary support to end-users. They work closely with technical and functional teams to resolve any system issues promptly and minimize downtime.

• Training and Guidance: The Retail COE Lead plays a key role in training end-users on the new system. They provide guidance on how to use the system effectively, addressing any queries or concerns that users may have.

• Stakeholder Communication: The Retail COE Lead is responsible for communicating with various stakeholders, including management, end-users, and vendors. They provide regular updates on system performance, issues, and resolutions, ensuring all parties are kept informed.

• Continuous Improvement: The Retail COE Lead is also tasked with identifying opportunities for system improvement. They gather feedback from end-users and analyse system performance to suggest improvements and enhancements.

• Change Management: The Retail COE Lead plays a crucial role in managing changes to the system during the Retail COE phase. They assess the impact of changes, plan their implementation, and ensure they are carried out smoothly.

• In the Retail industry, these responsibilities are particularly important due to the high volume of transactions, the need for real-time data, and the critical role of customer satisfaction in these sectors. The Retail COE Lead, therefore, plays a key role in ensuring the successful operation of the ERP system post-implementation.

Role Details – Key Responsibilities and Accountabilities:

• Stakeholder Engagement: Collaborate with senior executives and key stakeholders to understand their needs, challenges, and priorities. Build strong relationships and serve as a trusted advisor. Present findings, recommendations, and insights to stakeholders and gain buy-in for CoE initiatives.

• Knowledge Sharing: Promote knowledge sharing and collaboration within the organization. Facilitate workshops, training sessions, and communities of practice to share expertise, best practices, and lessons learned across teams and departments.

• Continuous Improvement: Identify opportunities for process improvement, efficiency gains, and innovation within the CoE and the wider organization. Foster a culture of continuous improvement and drive initiatives to enhance the effectiveness and impact of the CoE.

Definition of Success

• Expertise and Knowledge

• Collaboration and Relationship building

• Cost Optimization (Resource, Project, Licenses, and others)

• Integration of business processes and Lower attrition

• Standardization of business operations

• Real-time operations support and availability of management reports

• Proactive Contingency plans preparation

• No disruption to business operations

Other Context:

• Implementer with demonstrated abilities in the management of project implementation for streamlining business user operations and business transformation programs.

• Rich experience of working as both User community and Implementer, thereby understanding pain areas quickly and formulating team setups and ramp-ups accordingly with a blend of expertise in business functional knowledge and large program governance

• Mentoring & developing individuals towards building productive and exceptional teams and as well as forming cohesive team environments

• Perform functional and technical assessments, design, development, testing, troubleshooting activities, and change management in support of complex software and hardware systems comprised of many technical components.

• Apply broad technical knowledge and operate interdependently in ambiguous situations across functional business areas.

• Achieves value creation objectives by contributing information and recommendations to strategic plans and reviews; determining program improvements/new projects; helping in selling new opportunities.

Functional and Technical Competencies

Functional Competencies:

• Domain Expertise: The Retail COE Lead should have a thorough understanding of the P2P and R2R processes in SAP S/4 HANA. This involves knowledge of procurement, accounting, and sales processes, and how they are integrated within the SAP S4 ERP system.

• SAP S4 ERP Functional Knowledge: The Retail COE Lead should be well-versed with the functional aspects of SAP S4 ERP related to P2P and R2R. They should understand how these processes are configured in the system and be able to troubleshoot any functional issues that may arise.

• Process Improvement: The Retail COE Lead should be able to identify opportunities for process improvement within the P2P, R2R, and O2C processes. They should be able to recommend changes to enhance efficiency and effectiveness.

• Stakeholder Management: The Retail COE Lead should have the ability to effectively manage relationships with various stakeholders, including end-users, management, and external vendors. They should be able to communicate effectively with these stakeholders to address any concerns and ensure smooth operation of the P2P, R2R, and O2C processes.

• Training and Support: The Retail COE Lead should be able to provide training and support to end-users. They should be able to explain the functionality of the SAP S4 ERP system and assist users with any issues they may encounter.

• Change Management: The Retail COE Lead should be able to manage changes to the P2P, R2R, and O2C processes within the SAP S4 ERP system. This involves understanding the impact of changes on the business and ensuring they are implemented smoothly.

Technical Competencies:

• SAP S4 ERP Knowledge: The Retail COE Lead should have a deep understanding of SAP S4 ERP and its modules across P2P, R2R and O2C. This includes knowledge of how different modules interact with each other and the ability to troubleshoot any issues that may arise.

• Technical Skills: The Retail COE Lead should have strong technical skills and be proficient in various SAP technologies. This includes ABAP (Advanced Business Application Programming), HANA (High-Performance Analytic Appliance), and Fiori.

• Data Analysis: The ability to analyse data is crucial. The Retail COE Lead should be able to identify trends and patterns in data that may indicate potential issues.

• Problem-Solving: The Retail COE Lead should have strong problem-solving skills to address and resolve any issues that may arise during the Retail COE phase.

• Project Management: Project management skills are important for a Retail COE Lead. They should be able to manage resources, timelines, and risks effectively.

• Communication Skills: As the Retail COE Lead will be interacting with various stakeholders, strong communication skills are essential. They should be able to effectively communicate technical information to non-technical stakeholders.

• Change Management: The Retail COE Lead should be familiar with change management processes, as they will be responsible for managing changes to the SAP system during the Retail COE phase.

Personal Characteristics and Required Background

Personal characteristics:

• Good team leader/player who shares knowledge to support and provide direction to the team.

• Dependable, result-oriented individual and a good team player who is very easy to work with.

• Possesses a great deal of business process knowledge coupled with good acumen and business user orientation to deliver optimum IT solutions.

Required Background:

• Master’s degree preferred (especially in Finance / Business Management)

• Minimum 14+ years of experience in SAP S/4 HANA technology

• SAP S/4 HANA Implementation and Application Support/Operations Experience

• Strong communication skills and capable of interacting both orally and in writing with executive management, team members, business, and technology professionals.

• Have a background in business and technical requirements analysis, documentation, testing and integration methodologies & development.

• Strong attention to deadlines and budgetary guidelines

• Analytical, critical thinking, and problem-solving skills

• Decision-making and leadership skills

• Strong presentation skills

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INSPIRE | EXHILARATE | DELIGHT

For over seven decades, Chalhoub Group has been a trusted partner and creator of luxury experiences in the Middle East. As a hybrid luxury retailer, the Group has built a curated portfolio of over 10 owned brands and has expanded its distribution and marketing expertise to support more than 400 international names across luxury fashion, beauty, jewelry, watches, eyewear, and art de vivre .

At Chalhoub Group, every step is taken with purpose—to turn luxury dreams into reality, bridge cultures, and craft unforgettable experiences for our consumers. Through continuous reinvention, a commitment to innovation, and the adoption of emerging technologies, the Group is actively shaping the future of luxury retail. Today, we deliver seamless omnichannel experiences through more than 950 stores, online platforms, and mobile apps. Driving this journey is The Greenhouse —our innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Our people-at-heart culture is rooted in diversity, equity, and inclusion, and thrives on future-forward thinking. With over 16,000 talented professionals across eight countries in the Middle East and a growing presence in LATAM, Chalhoub Group has earned the Great Place to Work certification in several markets—testament to our commitment to creating a workplace where people flourish.

Sustainability sits at the heart of our strategy. We’re proud to be a member of the United Nations Global Compact , a signatory of the Women’s Empowerment Principles , and to have pledged to achieve Net Zero by 2040 —reinforcing our dedication to people, partners, and the planet.

High School Internship Program

Location: D3
Duration: 1 Week
Dates: 7–11 July

Are you a high school student curious about the world of luxury fashion and retail? This 1-week internship is designed to offer you a behind-the-scenes look into the dynamic and ever-evolving luxury retail industry.

Through guided experiences, job shadowing, and interactive sessions, you’ll explore the departments that power our business—from front-of-house retail operations to core functions such as Marketing, Merchandising, Customer Experience, Supply Chain, and Human Resources.

What You’ll Experience

• An introduction to the luxury retail industry
• Store visits and shadowing on the retail floor
• Insights into various corporate departments
• Interactive Q&A sessions with industry professionals
• Career path guidance and skills-building workshops

Who Should Apply

• High school students (ages 15–18)
• Curious, enthusiastic, and eager to learn
• Interested in exploring careers in fashion, retail, or business

What You'll Gain

• Real-world exposure to a leading luxury retail group
• A deeper understanding of how cross-functional teams work together
• A certificate of participation upon completion

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Role : Oversee the operations of Aztech retail stores, manage staff, and ensure sales targets are met.

Requirements : Retail management experience, leadership skills, and a customer-focused mindset.

Location : Dubai

Open Positions : 1

Job Category : Manager

Job Type : Full Time

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