489 Fmcg jobs in the United Arab Emirates
Customer Support Centre Agent | IKEA
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Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
Overview of the Role
You will ensure a seamless and inspiring customer experience across all non-face-to-face contacts, building trust and long-term relationships that contribute to commercial growth.
What You Will Do
- Accurately log all cases in the CRM system for proper follow-up and data tracking.
- Respond to customer emails and social media complaints within 24 hours, ensuring timely resolution.
- Follow department action plans to consistently improve customer experience.
- Aim for first call resolution by providing effective solutions promptly.
- Communicate with customers in a positive, friendly, and empathetic manner to maintain brand trust.
- Monitor the transport management system and proactively contact customers about delays or callback requests.
- Arrange schedules and workloads to ensure adequate coverage and maintain high service levels.
- Follow all health and safety guidelines and SOPs to maintain a safe working environment.
- Report risks, hazards, or unusual activities immediately to senior staff or management.
- Adhere to department processes and guidelines to optimize customer support center efficiency.
- Follow the department’s business and action plans as directed by management to meet goals.
What You Will Need
- Call center experience, preferably with Genesys or CRM systems.
- Background in retail is advantageous.
- Proficient in Excel and computer literate.
- Strong analytical and thinking skills.
About Al-Futtaim Retail
Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options. Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…
About Al-Futtaim IKEA
GROWING TOGETHER.
We are a values-driven company with a passion for life at home. Our vision is to create a better everyday life for the many people.
Al-Futtaim IKEA holds the franchise rights for IKEA in Egypt, Oman, Qatar and the United Arab Emirates.
#J-18808-LjbffrBusiness Development Manager-FMCG Sales
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RICHOOS is a leading manufacturer and distributor of premium disposable food packaging and hygiene products. With our state-of-the-art production facility headquartered in Ajman, UAE, we cater to a broad range of clients across the region and globally. Our product portfolio includes aluminum containers, cling film, stretch film, aluminum foil, tissue products, and Food products serving industries from HORECA and retail to healthcare and institutions.
Job Overview:We are seeking an experienced and driven Business Development Manager to spearhead our FMCG sales operations across Uae. The ideal candidate will have a strong background in FMCG distribution and sales within the UAE and will be responsible for identifying opportunities, expanding market reach, and building lasting business relationships with FMCG Retail , Horeca
Key Responsibilities:· Develop and implement sales strategies to grow our FMCG product distribution
· Identify new business opportunities with retailers, supermarkets, wholesalers, and HORECA clients
· Conduct field visits, cold calls, and direct meetings to generate leads and close sales
· Manage and expand existing client accounts with consistent follow-up and relationship management
· Meet and exceed monthly and quarterly sales targets
· Stay updated on market trends, competitor activities, and customer preferences in the UAE FMCG market
· Coordinate with internal departments to ensure timely order processing, delivery, and payment collection
Requirements:· Bachelor’s Degree in Business, Marketing, or related field
· Minimum 2–5 years of proven experience in FMCG sales within the UAE
· Valid UAE Driving License is mandatory
· Excellent communication, negotiation, and presentation skills
· Deep understanding of the UAE retail and FMCG distribution landscape
· Ability to work independently and achieve targets under pressure
Job Type: Full-Time | Immediate Joining Preferred
#J-18808-LjbffrHead of Trade Marketing - Leading FMCG Distributor
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We are partnering with one of the UAE's most established FMCG distributors - a business with decades of heritage and a reputation for reliability, long-standing brand partnerships, and deep market access. With a strong presence across modern trade and food service, the company represents a diverse portfolio of global household names across food, beverage, and personal care categories. Known for operational excellence and trusted relationships with retailers and brand principals, this organization plays a pivotal role in driving category growth and execution across the region.
Responsibilities- Lead the annual trade marketing strategy across all channels, aligning brand objectives with customer needs to drive sell-out.
- Localize global brand and category strategies into impactful, channel-specific in-store plans and activation calendars.
- Oversee the development, production, and timely deployment of POS materials, promotional tools, and visibility assets.
- Collaborate with sales and key accounts to build and execute joint business plans, promotions, and tailored retail programs.
- Monitor ROI and effectiveness of campaigns, ensuring commercial impact and budget efficiency.
- Act as the main point of contact for brand principals on all trade marketing matters, ensuring alignment and execution excellence.
- Lead, mentor, and develop the trade marketing team while building broader internal capabilities across customer and shopper marketing.
- 8-15 years of experience in Trade Marketing, Shopper Marketing, or Sales within FMCG - ideally with both brand and distributor exposure.
- Proven success in in-store activation, customer engagement, and retail campaign execution.
- Strong understanding of the UAE and GCC retail landscape.
- A commercial mindset with strong project management skills and cross-functional leadership experience.
- Fluent in English; Arabic is a plus.
Sales/BD Manager - Luxury Sustainable Wellness Brand
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Luxury sustainable wellness brand lead by a strong founder with exceptional backing to scale up the brand.
Reporting to the MD, you will be responsible for;
- Building the brand's presence across wholesale partners akin to Bloomingdale's, Harvey Nichols, Galeries Lafayette etc.
- Represent the brand in the market and look at Middle East expansion opportunities
- Develop and execute joint business plans with retail partners, including trade marketing and brand space negotiations
- Work with the marketing team to implement activations, including pop-ups, shop-in-shop setups, counter designs etc
- Work closely with the retail team to oversee in store performance on a macro level
- Explore opportunities within brand partnerships and gifting (a strong channel for the brand)
To apply for the role, it is a must to have the following experience;
- Atleast 6 years of commercial experience in the Middle East
- Experience opening relevant accounts across the region with a strong network of contacts
- Background in either fashion, fragrances, wellness or W&J categories
The founder is keen to bring in someone who believes in working in a culture that promotes teamwork and has the capabilities to multitask and is excited to work in business development role. This is a scale up growing at a fast pace and needs a hands-on individual who can work closely with an ambitious leader.
#J-18808-LjbffrSales/BD Manager - Luxury Sustainable Wellness Brand
Posted today
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Luxury sustainable wellness brand lead by a strong founder with exceptional backing to scale up the brand.
Reporting to the MD, you will be responsible for;
- Building the brand's presence across wholesale partners akin to Bloomingdale's, Harvey Nichols, Galeries Lafayette etc.
- Represent the brand in the market and look at Middle East expansion opportunities
- Develop and execute joint business plans with retail partners, including trade marketing and brand space negotiations
- Work with the marketing team to implement activations, including pop-ups, shop-in-shop setups, counter designs etc
- Work closely with the retail team to oversee in store performance on a macro level
- Explore opportunities within brand partnerships and gifting (a strong channel for the brand)
To apply for the role, it is a must to have the following experience;
- Atleast 6 years of commercial experience in the Middle East
- Experience opening relevant accounts across the region with a strong network of contacts
- Background in either fashion, fragrances, wellness or W&J categories
The founder is keen to bring in someone who believes in working in a culture that promotes teamwork and has the capabilities to multitask and is excited to work in business development role. This is a scale up growing at a fast pace and needs a hands-on individual who can work closely with an ambitious leader.
#J-18808-LjbffrPR & Brand Communications Manager
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Endless is a luxury circular fashion platform redefining how women shop, rent, and resell in a way that’s conscious, creative, and community-led. We exist to make circularity better than shopping new - with a brand that blends emotional connection, aspirational fashion, and cutting-edge tech.
We are looking forThis is a dynamic, high-impact position that sits at the intersection of brand storytelling, media relations, and founder communications. You’ll be responsible for building and executing Endless’s PR strategy across the UAE and regionally, while also supporting Rosie Gunn’s personal brand - helping amplify her voice as a female founder and industry thought leader.
You are- Extremely hardworking, driven and resilient
- Entrepreneurial by nature and ahead of the curve
- Ambitious, curious and excited to learn
- Conscientious and work to a very high standard
- Kind and operate with positive energy
- Based in the UAE
- 5+ years of experience in PR, communications, or brand storytelling - preferably in fashion, beauty, or lifestyle.
- A strong network of UAE and regional media contacts.
- Exceptional written and verbal communication skills.
- A proactive, entrepreneurial mindset - you’re not afraid to roll up your sleeves.
- Passion for sustainability, fashion, and female-led brands.
- Kind, confident and collaborative mindset when working closely with a founder and senior leadership.
- Experience working with or developing personal brands is a plus.
PR & Communications (Brand Focus):
- Develop and execute PR strategies that grow brand awareness, credibility, and cultural relevance.
- Secure media coverage across fashion, lifestyle, sustainability, and business verticals.
- Build and manage strong relationships with journalists, editors, influencers, and media partners.
- Craft compelling press materials: press releases, media kits, brand fact sheets, and Q&As.
- Oversee awards submissions, podcast outreach, and speaking engagement opportunities for Endless.
- Lead on brand reputation management if needed.
Founder & Personal Brand Support (Rosie Gunn):
- Shape and grow Rosie Gunn’s personal brand as a circular fashion advocate, female founder, and entrepreneur.
- Pitch and secure thought leadership opportunities, interviews, panels, and speaking events.
- Draft founder bios, talking points, LinkedIn posts, op-eds, and quotes for media.
- Partner with Rosie to build a consistent, engaging social media and public-facing narrative.
- Proactively seek moments where Rosie can contribute meaningfully to conversations around sustainability, fashion, and female entrepreneurship with the goal of supporting the elevation/growth of Endless as a brand.
Cross-Functional & Brand Building:
- Support brand campaigns, collection launches, and partnership activations from a comms perspective.
- Collaborate with content, marketing, and social teams to align messaging and tone of voice.
- Track, measure, and report PR coverage and campaign impact.
- Bring creative ideas to the table to keep Endless in the conversation and ahead of trends.
- The opportunity to be part of a fast-growing start-up in the UAE
- To work closely with the founders to shape the company's culture, mission and direction and make a meaningful impact
- A dynamic, entrepreneurial and empowering work environment where your ideas matter
- Hybrid work flexibility with a mix of remote and in-person collaboration
- Significant career growth opportunities
- Competitive salary and benefits
Salary : AED 15k - 17k (based on experience)
#J-18808-LjbffrAccount Management Professional - Beauty and FMCG
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Ready to learn more about us?
We were founded in 2010 with a dynamic and agile start-up spirit. The trust of around 30 million customers and 250,000 sellers has made us the first decacorn in Turkey. Our success is backed by renowned investors such as Alibaba, General Atlantic, Softbank, Princeville Capital and several sovereign wealth funds. In 2022, we opened our first dedicated international office in Berlin and expanded to Amsterdam, Luxembourg and London. And that's just the beginning!
Tech at the root
We believe that technology is the driver and e-commerce is the outcome. Thanks to the dedication of our team, we have become one of the top 5 e-commerce companies in EMEA and one of the fastest growing worldwide. We currently deliver over 1.5 million parcels daily to 27 countries.
Growth is in our DNA
As a young and dynamic company, we are constantly growing and expanding. With Trendyol Tech, one of the leading R&D centres, Trendyol Express, the fastest growing delivery network, Dolap, the largest platform for second-hand goods, and Trendyol Go, our instant food and grocery delivery service, we are gearing up to become the world's leading e-commerce platform.
Focused on positive impact
Our vision goes beyond business success. We strive to make a sustainable and positive impact on our customers, business partners, and society. By digitizing merchants and SMEs, helping businesses grow, and promoting women's economic empowerment, we are dedicated to creating a better future.
ABOUT THE TEAM
Trendyol International offers an exciting growth environment with significant opportunities to drive strategic change and meaningful results. We build and continue to invest in world-class end-to-end operations and look for leaders to shape decisions for long-term success.
Join our dynamic team at Trendyol International! We are at the forefront of e-commerce innovation in the Gulf region and are dedicated to expanding our diverse product range by forming strong partnerships with leading brands and sellers in the beauty and fast-moving consumer goods (FMCG) sectors. Our collaborative team makes data-driven decisions and is committed to delivering exceptional value to our customers. As part of our fast-growing company, you will have the chance to make a real impact and help shape the future of online retail.
Your Main Responsibilities- Identify, acquire and onboard high-potential sellers, brands and stores in the Gulf region.
- Negotiate commercial and payment terms to finalise deals with brands and sellers.
- Take the lead in the onboarding process, collaborating with the relevant teams to establish operational models.
- Monitor and analyse key performance indicators (KPIs), such as revenue, profit and loss, and stock levels, in coordination with the Retail and Marketplace teams.
- Work with cross-functional teams to improve KPIs and align them with business objectives.
- Enhance account engagement on the platform through regular meetings, progress assessments and relationship building.
- Develop and implement follow-up reports and automation processes with stakeholders.
- Bachelor's or Master's degree in Engineering, Management, Business or a related field is preferred.
- Extensive experience in business development or sales, ideally within e-commerce, FMCG and beauty or tech companies.
- Proficient in conducting market research to identify potential vendors, assess their products, and evaluate partnership suitability.
- Proven ability to negotiate terms, contracts and pricing with vendors to secure mutually beneficial agreements.
- Fluent English communication skills, both written and verbal. Knowledge of Arabic would be an advantage.
JOIN US AND
* Take responsibility from day one and develop your skills with a talented and diverse international team.
* Experience open communication, flexibility, and a start-up spirit in our unique culture.
* Tackle big challenges in e-commerce with Agile practices and encourage growth by learning from mistakes.
* Join creative and focused teams that prioritize collaboration and problem-solving.
* Access our extensive training platform for continuous learning and personal growth.
* Benefit from the support of a global team of experts with mentoring and professional development opportunities.
* Focus on talent and potential, not just job titles.
* Connect with teammates regardless of physical distance through events, meetings, and social activities.
* Enjoy competitive benefits such as Trendyol shopping budget, central and international office locations, and top-of-the-line technical equipment.
We're looking forward to receiving your application!
We offer a hybrid model that combines the productivity of remote work with the bonding and collaboration of in-office work. Teams are expected to work from our offices on designated days each week, fostering team spirit, creativity and cross team collaboration as part of our culture.
We also provide a summer working model, with a two-month fully remote work opportunity during July and August.
The hybrid working model only applies to hybrid roles; on-site roles require regular office presence.
Discover more about our #LifeatTrendyol and our culture on our Website , LinkedIn and YouTube channels.
At Trendyol, we believe in the power of an inclusive workplace. We value diversity and believe that every team member contributes to our vibrant culture. Our platform is for everyone, and so is our workplace. We encourage the representation and amplification of diverse voices in our business, as it allows us all to thrive, contribute, and shape the future together.
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About the latest Fmcg Jobs in United Arab Emirates !
BD Manager - FMCG
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Our client is a global FMCG business with offices in Dubai managing the MEA Market
- Develop and execute sales strategies to drive growth and market expansion.
- Achieve sales targets and manage full P&L performance.
- Lead, mentor, and build a high-performing sales team.
- Strengthen distributor and key customer relationships.
- Analyze market trends and ensure compliance with policies and regulations.
A successful BD Manager should have:
- 3 -5 years of Proven experience in a similar role within the FMCG industry
- Strong leadership and team management skills
- Excellent negotiation and communication abilities
- Aptitude in decision-making and problem-solving
Manager, Marketing - Brand Atlantis Resorts
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( 13213 )
At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible turn.
Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple’s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it’s our passion.
About The Role
As the Manager, Marketing – Brand, you will manage all marketing for Atlantis the Royal and be responsible for driving the Atlantis Dubai brand and direct business, including branding, campaigns, activations, channels, products, and collateral to achieve key budget objectives for the direct business. You will drive rooms business to ensure brand consistency in communications both on and offline to achieve annual rooms budget for the direct channel, while helping in the building of strategic marketing plans for the brand and direct business, and help the sales team drive their respective market programs with both brand and tactical messages without compromising brand integrity.
You will also have strong awareness of business performance to drive budget targets. You will become the brand guardian and audit and maintain visual library for the Atlantis brand, driving brand identity, tone of voice and compliance for the brand to ensure it is understood, protected, and promoted in all marketing and business mediums. This role will also require you to create a promotional and content calendar in line with business objectives to drive a consistent presence in the market by brand and by channel, and to create innovative ideas to drive awareness and maximize exposure for respective brand and rooms business units. The Marketing Brand Manager will work collaboratively across the broader marketing, sales, PR and operations teams for effective brand and campaign management.
About You
The successful candidate must be passionate about brand marketing and have prior experience in this field, with strong marketing campaign and commercial experience. You will have a minimum of 4-5 years’ experience working within a fast-paced environment within a marketing team, creative or media agency, and preferably have a proven ability to manage staff.
You will also have excellent communication skills, both written and spoken, have the ability to work well under pressure and meet tight deadlines, and have good stakeholder management. You will be able to manage multiple projects at once and have strong project management skills. A degree in marketing or business management is also preferred.
Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
#J-18808-LjbffrBrand Marketing Manager
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Job Purpose
We are looking for a dynamic, strategic, and brand-obsessed Brand Marketing
Manager to lead the vision, execution, and elevation of the Ounass brand. This
role will oversee all brand communication, partnership activations, and owned
brand storytelling, ensuring every message is aligned with our positioning as
the Middle East’s premier luxury e-commerce destination. The successful
candidate will bring a mix of traditional retail marketing and modern digital
brand-building expertise, rooted in the world of luxury fashion, beauty, and
lifestyle. They will also manage the full brand marketing budget and lead a team
of marketers and social media specialists to deliver industry-defining
campaigns .
- Own and evolve the Ounass brand strategy, ensuring it is consistently reflected across all channels, campaigns, and communications.
- Develop and lead integrated brand marketing campaigns that build awareness, increase emotional connection, and drive long-term equity.
- Increase brand consideration by planning and executing digital-first brand marketing activations, and measuring success through brand lift studies and audience impact metrics.
- Lead cross-functional 360 campaigns in collaboration with Creative, Trade, CRM, PR, Content, and Buying teams.
- Manage and report on the full brand marketing budget, ensuring efficiency and ROI across media, production, partnerships, and activations.
- Oversee influencer collaborations, talent partnerships, VIP seeding strategies, and cultural brand moments (e.g. Ramadan, Art Week, Fashion Week).
- Supervise social media brand strategy and growth in partnership with the Organic Social Media Manager and team, ensuring cohesion with brand direction and campaign moments.
- Act as brand guardian, maintaining excellence in tone of voice, creative expression, and visual identity across all marketing and communication assets.
- Leverage data, consumer insight, and performance metrics to inform future brand initiatives and storytelling strategies.
- 7+ years of experience in brand marketing, with at least 3 years in a managerial or leadership role.
- Strong background in luxury or fashion marketing is essential;
experience in both traditional retail and digital-first environments
preferred. - Proven success leading cross-functional campaigns, influencer programs,
experiential activations, and digital brand storytelling. - Deep understanding of the GCC customer and regional cultural moments.
- Strong knowledge of digital brand marketing tactics, tools, and channels
—including paid media, brand lift studies, and online campaign planning. - Proven track record managing multi-million media budgets across
multiple channels and reporting on performance KPIs. - Experience leading agency relationships and external vendor
management. - A strategic thinker who can translate business objectives into creative,
measurable brand outcomes. - Inspirational team leader with experience managing, mentoring, and growing cross-functional marketing talent with measurable team performance improvements.
- Exceptional communication and stakeholder management skills.
- Experience with AR/VR marketing applications for luxury fashion
- Understanding of Web3, NFTs, and metaverse marketing opportunities
- Experience with AI-powered personalization and customer journey optimization
- Understanding of livestream commerce and social commerce strategy
- The chance to work in a fast-paced, innovative e-commerce environment.
- Opportunities for growth and development in the beauty industry.
- A supportive team culture that values creativity and excellence.