4 848 Business jobs in the United Arab Emirates
Senior Specialist - Business Analysis
Posted today
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Job Description
About Presight
Presight is an ADX-listed public company with Abu Dhabi based G42 as its majority shareholder and is the region’s leading big data analytics company powered by GenAI. It combines big data, analytics, and AI expertise to serve every sector, of every scale, to create business and positive societal impact. Presight excels at all-source data interpretation to support insight-driven decision-making that shapes policy and creates safer, healthier, happier, and more sustainable societies. Today, through its range of GenAI-driven products and solutions, Presight is bringing Applied AI to the private and public sector, enabling them to realize their AI strategy and ambitions faster.
The Opportunity:
The Senior Specialist - Business Analysis will be responsible for analyzing business needs, gathering requirements, and ensuring that data-driven solutions align with business objectives. This role requires strong analytical skills, an understanding of data science and AI principles, and the ability to communicate effectively with both technical and non-technical stakeholders.
ResponsibilitiesFunctional
- Requirement Gathering:
- Work with stakeholders to gather and document business requirements.
- Conduct interviews, workshops, and surveys to understand business needs.
- Data Analysis:
- Analyze large datasets to derive actionable insights.
- Use statistical and analytical tools to interpret data and identify trends.
- Solution Design:
- Collaborate with data scientists and engineers to design data-driven solutions.
- Ensure that proposed solutions meet business requirements and objectives.
- Documentation:
- Create detailed business requirement documents (BRD), functional specifications, and use cases.
- Maintain documentation for data models, processes, and system architecture.
- Stakeholder Communication:
- Act as a liaison between business stakeholders and the technical team.
- Communicate complex technical concepts to non-technical stakeholders clearly and concisely.
- Project Management:
- Assist in project planning, scheduling, and coordination.
- Monitor project progress and ensure timely delivery of solutions.
- Quality Assurance:
- Participate in testing and validation of data solutions.
- Ensure data quality and accuracy by implementing best practices in data management.
- Continuous Improvement:
- Identify opportunities for process improvements and automation.
- Stay updated with the latest trends in Big Data Analytics and AI.
- Comply with QHSE (Quality Health Safety and Environment), Business Continuity, Information Security, Privacy, Risk, Compliance Management and Governance of Organizations policies, procedures, plans and related risk assessments.
Requirements:
- Bachelor’s degree in Business Administration, Information technology, Computer Science, Engineering, or related field.
- Advanced degree (MBA, Master’s) preferred.
- Minimum of 8-10 years of experience as a Business Analyst in a data-centric environment.
- Experience working in Big Data Analytics and AI projects.
- Proficiency in SQL, Python, R, or other data analysis tools - Good to have.
- Experience with data visualization tools (Tableau, Power BI, etc.) - Must have.
- Knowledge of machine learning and AI concepts.
- Experience with cloud platforms (AWS, Azure, Google Cloud) - preferred.
- Familiarity with Agile/Scrum methodologies - preferred.
- Certification in Business Analysis (CBAP, CCBA) or related fields - preferred.
Ideally, you’ll also need
- Strong problem-solving skills and attention to detail.
- Ability to interpret and analyze complex data sets.
- Excellent communication and interpersonal skills.
- Strong organizational and project management skills.
- Ability to work collaboratively in a team environment.
What we look for:
If you are a performance-driven, inquisitive mind with the agility to adapt to ambiguity, you will fit right in. You should be eager to explore opportunities to build meaningful collaborations with stakeholders and aspire to create unique customer-centric solutions. Bias for action and a passion to conquer new frontiers in the AI space is at the heart of the Presight community.
What working at Presight offers:
Culture: An open, diverse and inclusive environment with a global vision that encourages personal growth and focuses on ground-breaking, industry-first innovations.
Career: Outstanding learning, development & growth opportunities via structured training programs and innovative, high-tech projects.
Rewards: A competitive remuneration package with a host of perks including healthcare, education support, leave benefits and more.
#J-18808-LjbffrSenior Manager Business Analysis
Posted today
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Job Description
Bachelor of Business Administration (Management)
Nationality: Any Nationality
Vacancy: 1 Vacancy
Job DescriptionCapacity & Labor Optimization
- Conduct throughput and capacity analysis across attractions, F&B, and retail.
- Model demand-based labor plans, including cross-utilization strategies.
- Analyze guest flow and design improvements for queue systems and touchpoint efficiency.
Performance Monitoring & Decision Support
- Track and analyze operational KPIs: throughput, guest satisfaction, spend-per-cap, staffing ratios, etc.
- Support scenario planning and simulations for key business decisions (e.g., extended hours, seasonal impacts).
- Develop and maintain dashboards and reporting tools for senior leadership.
Integrated Operational Planning
- Maintain the integrated operating calendar across functions (rides, entertainment, F&B, retail, maintenance).
- Support planning for seasonal operations, peak days, and special events.
- Collaborate with HR and Ops to optimize staffing models based on guest patterns and forecasts.
Operational Efficiency & Continuous Improvement
- Identify operational bottlenecks and lead cross-functional improvement initiatives.
- Apply Lean Six Sigma or other structured methodologies to enhance service delivery and resource utilization.
- Monitor the impact of changes and support business case development.
Data & Analytics
- Design and implement data collection methods (manual observations, sensor tech, POS, RFID).
- Conduct root cause analyses of operational issues.
- Translate data into actionable insights to drive operational excellence and guest experience enhancements.
- Support ad hoc optimization projects, including designing solutions for existing assets and new developments.
Top Skills Needed
- Bachelor's degree in Industrial Engineering, Business Analytics, Operations Management, Engineering, or a related quantitative field.
- 5-7 years of experience in operations planning, business analytics, industrial engineering, or operations management in high-volume environments (e.g., attractions, hospitality, retail, airports).
- Strong analytical and problem-solving skills, with experience in data modeling, forecasting, and operational analysis.
- Proficiency in Excel, Power BI, Tableau, or similar data analysis and visualization tools.
- Solid understanding of capacity planning, labor modeling, and process improvement techniques (e.g., Lean Six Sigma).
- Experience in building and maintaining performance dashboards, scenario models, and business cases.
- Excellent communication and presentation skills; ability to translate complex data into actionable insights.
- Ability to work cross-functionally and influence stakeholders without direct authority.
Job Details
Role Level: Mid-Level
Work Type: Full-Time
Country: United Arab Emirates
City: Abu Dhabi
Company Website: (URL)
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#J-18808-LjbffrSenior Specialist - Business Analysis
Posted today
Job Viewed
Job Description
About Presight
Presight is an ADX-listed public company with Abu Dhabi based G42 as its majority shareholder and is the region’s leading big data analytics company powered by GenAI. It combines big data, analytics, and AI expertise to serve every sector, of every scale, to create business and positive societal impact. Presight excels at all-source data interpretation to support insight-driven decision-making that shapes policy and creates safer, healthier, happier, and more sustainable societies. Today, through its range of GenAI-driven products and solutions, Presight is bringing Applied AI to the private and public sector, enabling them to realize their AI strategy and ambitions faster.
The Opportunity:
The Senior Specialist - Business Analysis will be responsible for analyzing business needs, gathering requirements, and ensuring that data-driven solutions align with business objectives. This role requires strong analytical skills, an understanding of data science and AI principles, and the ability to communicate effectively with both technical and non-technical stakeholders.
ResponsibilitiesFunctional
- Requirement Gathering:
- Work with stakeholders to gather and document business requirements.
- Conduct interviews, workshops, and surveys to understand business needs.
- Data Analysis:
- Analyze large datasets to derive actionable insights.
- Use statistical and analytical tools to interpret data and identify trends.
- Solution Design:
- Collaborate with data scientists and engineers to design data-driven solutions.
- Ensure that proposed solutions meet business requirements and objectives.
- Documentation:
- Create detailed business requirement documents (BRD), functional specifications, and use cases.
- Maintain documentation for data models, processes, and system architecture.
- Stakeholder Communication:
- Act as a liaison between business stakeholders and the technical team.
- Communicate complex technical concepts to non-technical stakeholders clearly and concisely.
- Project Management:
- Assist in project planning, scheduling, and coordination.
- Monitor project progress and ensure timely delivery of solutions.
- Quality Assurance:
- Participate in testing and validation of data solutions.
- Ensure data quality and accuracy by implementing best practices in data management.
- Continuous Improvement:
- Identify opportunities for process improvements and automation.
- Stay updated with the latest trends in Big Data Analytics and AI.
- Comply with QHSE (Quality Health Safety and Environment), Business Continuity, Information Security, Privacy, Risk, Compliance Management and Governance of Organizations policies, procedures, plans and related risk assessments.
Requirements:
- Bachelor’s degree in Business Administration, Information technology, Computer Science, Engineering, or related field.
- Advanced degree (MBA, Master’s) preferred.
- Minimum of 8-10 years of experience as a Business Analyst in a data-centric environment.
- Experience working in Big Data Analytics and AI projects.
- Proficiency in SQL, Python, R, or other data analysis tools - Good to have.
- Experience with data visualization tools (Tableau, Power BI, etc.) - Must have.
- Knowledge of machine learning and AI concepts.
- Experience with cloud platforms (AWS, Azure, Google Cloud) - preferred.
- Familiarity with Agile/Scrum methodologies - preferred.
- Certification in Business Analysis (CBAP, CCBA) or related fields - preferred.
Ideally, you’ll also need
- Strong problem-solving skills and attention to detail.
- Ability to interpret and analyze complex data sets.
- Excellent communication and interpersonal skills.
- Strong organizational and project management skills.
- Ability to work collaboratively in a team environment.
What we look for:
If you are a performance-driven, inquisitive mind with the agility to adapt to ambiguity, you will fit right in. You should be eager to explore opportunities to build meaningful collaborations with stakeholders and aspire to create unique customer-centric solutions. Bias for action and a passion to conquer new frontiers in the AI space is at the heart of the Presight community.
What working at Presight offers:
Culture: An open, diverse and inclusive environment with a global vision that encourages personal growth and focuses on ground-breaking, industry-first innovations.
Career: Outstanding learning, development & growth opportunities via structured training programs and innovative, high-tech projects.
Rewards: A competitive remuneration package with a host of perks including healthcare, education support, leave benefits and more.
#J-18808-LjbffrCommercial Specialist - Business Analysis
Posted today
Job Viewed
Job Description
Welcome to PXGEO
PXGEO is an innovative marine geophysical service provider combining the strengths of ocean bottom and towed streamer seismic data acquisition techniques to deliver seamless subsurface imaging for a sustainable future.
Whats the roleThe Commercial Specialist Business Analysis will support our commercial team in providing valuable insights through data analysis and market research, ultimately contributing to the development of competitive and strategic proposals.
The role will engage closely with various departments to gather and analyze data that will inform our business decisions. Involvement in offshore projects may also be part of the role, providing hands-on experience in the industry and a comprehensive understanding of the business landscape.
Key Responsibilities:- Conduct market research and competitive analysis to support strategic decisions.
- Define, guide, and review detailed financial models and valuation analyses for potential transactions.
- Analyze data trends and prepare reports for management review.
- Assist in the development of detailed contractual proposals.
- Manage the transaction execution process and prepare transaction-related documentation, including investment memoranda and presentations.
- Collaborate with cross-functional teams to gather necessary information and support commercial initiatives.
- Provide insights during tender preparation and submission processes.
- Maintain accurate records and documentation related to business analysis.
- Participate in tender approval processes and discussions with key stakeholders.
- Contribute to the organization of trade shows and events.
Requirements
- Bachelor's degree in Finance, Business, Economics, or Engineering.
- Excellent financial modeling skills and proficiency in Excel-based financial modeling (e.g., discounted cash flow, comparable company analysis, acquisition analysis).
- Self-directed, highly motivated, and able to work both as part of a team and independently.
- Excellent verbal and written communication skills, with the ability to articulate ideas clearly and effectively to internal and external stakeholders.
- Sense of ownership of work product, with the ability to handle several projects simultaneously and prioritize work to meet tight deadlines, often working with multiple managers.
- Self-motivated and proactive, with effective process management skills, a strong work ethic, and a commitment to excellence.
- Strong understanding of the energy or infrastructure industry, market trends, and the competitive landscape.
Required Experience:
Unclear Seniority
#J-18808-LjbffrNPSD Business Analysis Manager
Posted today
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Job Description
Job Purpose
At Emirates, our Global Sales team is fundamental in ensuring we put our customers first by maximizing our value proposition as a brand. The team is responsible for managing relationships with our partners, customers, and account holders.
Job Purpose
At Emirates, our Global Sales team is fundamental in ensuring we put our customers first by maximizing our value proposition as a brand. The team is responsible for managing relationships with our partners, customers, and account holders.
The NPSD Business Analysis Manager will collate, analyse and produce detailed reports, examining both quantitative and qualitative factors influencing commercial performance, using internal data systems and external market intelligence. Summarise insights and provide actionable recommendations for executive management decision making, to optimise revenue and yield. Examine channel and segment performance to identify trends or deviations, advising stakeholders on corrective actions. Represent Network Passenger Sales Development (NPSD) in internal discussions and at trade, industry, and agency meetings.
In This Role, You Will
- Evaluate commercial performance at point-of-sale and route levels, monitoring KPIs, operating ratios, and yield metrics to identify trends and factors impacting performance, to ensure optimal revenue generation.
- Develop methodologies to track NPSD performance using internal systems and market intelligence, with regular analytical reporting for executive management, to optimise revenue/yield, drive better decision making, guide commercial planning and highlight trends and corrective actions.
- Collaborate with globally based Sales, Revenue Optimisation and Commercial Operations teams, along with other internal departments, e.g. Skywards, E-Commerce, to influence, negotiate, align strategies and drive performance, with effective use of customer databases to drive targeted revenue.
- Drive Corporate, Leisure and segment channel strategies to meet KPIs and revenue targets, analysing the criticality of corporate and key account negotiations on route revenue, to provide guidance accordingly.
- Support the evaluation and development of offline markets and new routes by providing tailored business intelligence and recommending specific market sales strategies.
- Support sales teams, including incentive modelling, cost variance investigation, and provide analysis on load/seat factors and route mix, to input into revenue-focused planning and training.
- Engage proactively with commercial stakeholders to ensure that cabin/cargo mix, point of sale mix and segment/agent mix is optimal by flight number and then track any agreed actions achieve desired impact.
- Provide market intelligence, share industry insights and sales leads to global teams by routinely monitoring travel/ air cargo trade and news media, identifying competitive market threats and opportunities.
Job Purpose
At Emirates, our Global Sales team is fundamental in ensuring we put our customers first by maximizing our value proposition as a brand. The team is responsible for managing relationships with our partners, customers, and account holders.
The NPSD Business Analysis Manager will collate, analyse and produce detailed reports, examining both quantitative and qualitative factors influencing commercial performance, using internal data systems and external market intelligence. Summarise insights and provide actionable recommendations for executive management decision making, to optimise revenue and yield. Examine channel and segment performance to identify trends or deviations, advising stakeholders on corrective actions. Represent Network Passenger Sales Development (NPSD) in internal discussions and at trade, industry, and agency meetings.
In This Role, You Will
- Evaluate commercial performance at point-of-sale and route levels, monitoring KPIs, operating ratios, and yield metrics to identify trends and factors impacting performance, to ensure optimal revenue generation.
- Develop methodologies to track NPSD performance using internal systems and market intelligence, with regular analytical reporting for executive management, to optimise revenue/yield, drive better decision making, guide commercial planning and highlight trends and corrective actions.
- Collaborate with globally based Sales, Revenue Optimisation and Commercial Operations teams, along with other internal departments, e.g. Skywards, E-Commerce, to influence, negotiate, align strategies and drive performance, with effective use of customer databases to drive targeted revenue.
- Drive Corporate, Leisure and segment channel strategies to meet KPIs and revenue targets, analysing the criticality of corporate and key account negotiations on route revenue, to provide guidance accordingly.
- Support the evaluation and development of offline markets and new routes by providing tailored business intelligence and recommending specific market sales strategies.
- Support sales teams, including incentive modelling, cost variance investigation, and provide analysis on load/seat factors and route mix, to input into revenue-focused planning and training.
- Engage proactively with commercial stakeholders to ensure that cabin/cargo mix, point of sale mix and segment/agent mix is optimal by flight number and then track any agreed actions achieve desired impact.
- Provide market intelligence, share industry insights and sales leads to global teams by routinely monitoring travel/ air cargo trade and news media, identifying competitive market threats and opportunities.
To be considered for this role you must meet the below requirements:
- Bachelor's Degree or Honours with 8+ years of experience in general business or commercial discipline
- Experience as a strong stakeholder manager, coach/trainer, people manager and a result oriented manager is preferred.
- 8+ years of experience of which the majority should be in a project or programme management role.
- Jobholder will have managed large-scale projects and programmes, or a large delivery function with large scale people management and leadership experience.
- Experience in airline commercial/sales management and support.
- Ability to be strategically focused in aligning business initiatives to corporate objectives.
- Ability to manage and organise resources so that they are aligned to enable a quick project turnaround.
- Excellent communication and leadership skills with the ability to lead and influence without authority.
- Multifunctional businesses knowledge, excellent negotiation, presentation, and communication skills.
- PMP Certification or other Project or Program Management qualification is preferred.
Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at
#J-18808-LjbffrSenior Business Analysis - Dubai, United Arab Emirates
Posted today
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Job Description
The Senior Business Analyst leads a team to undertake the review and analysis of the organisation’s business intentions, services, processes and information needs to identify changes that lead to business improvements.
Department: Project Management
Compensation: AED 21,667 P/M
Responsibilities- Enhance business systems by providing accurate information about business needs and priorities.
- Analyse and consolidate information to develop business cases to support achievement of business objectives.
- Extract data reports and review information to identify trends, system pain points and opportunities for business improvement across the business.
- Provide plain language advice on technical issues to non-technical audiences.
- Work with key stakeholders to identify how changing business requirements may be delivered with existing solutions.
- Coordinate process improvement test cases, liaising with DSG and client business units, evaluating and reporting on potential process improvement initiatives and instituting systems changes.
- Develop and use information material such as process descriptions, checklists, templates and guides to assist staff with implementing defined processes.
- Guide and support team members to provide customer-focused services.
- A bachelor’s or master’s degree in computer science or a related field is a good starting point for this position.
- Escalate issues, keep informed, advise and receive feedback.
- Inspire and motivate team, provide direction and manage performance.
- Mentor, lead and support the team and share information and research.
- Ensure consistent and coordinated customer services through teamwork and collaboration.
- Resolve issues and provide solutions to problems.
- Provide information regarding agency sector-wide rules and standards.
- Represent the organisation in an honest, ethical and professional way and encourage others to do so.
- Demonstrate professionalism to support a culture of integrity within the team/unit.
- Ensure that others understand the legislation and policy framework within which they operate and act to prevent and report misconduct, illegal and inappropriate behaviour.
Senior Business Analysis – Dubai, United Arab Emirates
Posted today
Job Viewed
Job Description
The Senior Business Analyst leads a team to undertake the review and analysis of the organisation’s business intentions, services, processes and information needs to identify changes that lead to business improvements.
Department: Project Management
Compensation: AED 21,667 P/M
Responsibilities- Enhance business systems by providing accurate information about business needs and priorities.
- Analyse and consolidate information to develop business cases to support achievement of business objectives.
- Extract data reports and review information to identify trends, system pain points and opportunities for business improvement across the business.
- Provide plain language advice on technical issues to non-technical audiences.
- Work with key stakeholders to identify how changing business requirements may be delivered with existing solutions.
- Coordinate process improvement test cases, liaising with DSG and client business units, evaluating and reporting on potential process improvement initiatives and instituting systems changes.
- Develop and use information material such as process descriptions, checklists, templates and guides to assist staff with implementing defined processes.
- Guide and support team members to provide customer-focused services.
- A bachelor’s or master’s degree in computer science or a related field is a good starting point for this position.
- Escalate issues, keep informed, advise and receive feedback.
- Inspire and motivate team, provide direction and manage performance.
- Mentor, lead and support the team and share information and research.
- Ensure consistent and coordinated customer services through teamwork and collaboration.
- Resolve issues and provide solutions to problems.
- Provide information regarding agency sector-wide rules and standards.
- Represent the organisation in an honest, ethical and professional way and encourage others to do so.
- Demonstrate professionalism to support a culture of integrity within the team/unit.
- Ensure that others understand the legislation and policy framework within which they operate and act to prevent and report misconduct, illegal and inappropriate behaviour.
#J-18808-Ljbffr
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Business Growth- Financial Analysis and Business Studies
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Job Title: Business Growth Analyst Financial Analysis & Business Studies
Location: Dubai-United Arab Emirates (UAE)
Reports to: (CEO)
Job Summary:
The Business Growth Analystwill play a key role in driving financial performance and business expansion strategies across the UAE market. This role involves conducting financial analysis, market research, and business studies to identify opportunities for growth, improve profitability, and support strategic decision-making. The ideal candidate will have a strong background in financial modeling, competitive analysis, and business planning.
Key Responsibilities:
Financial Analysis & Business Performance:
- Conduct detailed financial modeling, budgeting, and forecasting to support strategic initiatives.
- Analyze financial statements, cash flows, and profit margins to assess business performance.
- Evaluate investment opportunities, mergers, acquisitions, and expansion strategies.
- Develop financial reports, presentations, and dashboards for senior leadership.
Business Growth & Strategy Development:
- Identify and assess new business opportunities, revenue streams, and growth strategies within the UAE market.
- Perform competitive analysis and benchmarking to strengthen market positioning.
- Collaborate with sales, marketing, and operations teams to implement business development initiatives.
- Optimize pricing models, revenue structures, and financial sustainability strategies.
Market Research & Business Studies:
- Conduct in-depth market research on UAEs economic trends, industry shifts, and regulatory changes.
- Analyze customer behavior, competitor strategies, and emerging technologies to refine business strategies.
- Provide actionable insights on market entry, diversification, and business expansion.
Stakeholder & Project Management:
- Work closely with finance, marketing, operations, and leadership teams to align business objectives.
- Support decision-making in mergers, acquisitions, and strategic partnerships.
- Assist in developing and executing business transformation and digitalization initiatives.
Qualifications & Skills:
- Bachelors or Masters degree in Finance, Business Administration, Economics, or a related field.
- 3-5 yearsof experience in financial analysis, business strategy, or corporate finance, preferably in the UAE market.
- Strong knowledge of financial modeling, valuation techniques, and investment analysis.
- Proficiency in Microsoft Excel, Power BI, financial software, and business intelligence tools.
- Excellent analytical, problem-solving, and strategic thinking abilities.
- Strong communication and presentation skills to engage internal and external stakeholders.
- Familiarity with UAEs business regulations, economic policies, and market dynamics.
Preferred Qualifications:
- Experience in consulting, investment banking, private equity, or corporate finance.
- Knowledge of business process optimization and operational efficiency strategies.
- Understanding of digital transformation and technology-driven business models.
#J-18808-Ljbffr
VP- Business Finance - Analysis Governance
Posted today
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Job Description
1Generic Accountability
Business Partnering
- Act as a key business partner across CCB & IB on business performance and strategic issues helping to drive the business forward
- Conduct market research analysis and proactively identify trends and opportunities for business improvement and growth
Reporting
- Preparation & development of bestinclass MIS reporting which meets the needs of Business Department & Group
- Assist the SVP Head of Finance Analysis & Governance in providing adequate support to the business CFO by conducting research data collection and analysis presenting findings and suggestions
Products Policies Systems Processes & Procedures
- Provide inputs for implementation of policies new products systems and procedures for the CCB & IB Business Finance team so that all relevant procedural/legislative requirements fulfilled while delivering a quality costeffective service.
2 Specific Accountability
- Research and identify industry best practices and trends to identify inefficiencies and ways to increase effectiveness synthesize research findings into useful insights and recommendations and produce reports for senior management
- Acquire and apply advanced knowledge of the business strategies products and processes by means of qualitative or quantitative research methodologies
- Gather data from various databases and sources use mixedmethod approaches to data analysis and develop presentations on data findings to support decision making
- Perform market scanning and research business opportunities and determine good investments through market absorption studies rate analysis studies and financial modelling
- Contribute to writing proposals and presentation creation
- Develop financial analysis tools to evaluate projects including feasibility analysis budgeting variance and ROI
- Provide financial support and analysis for strategic business decisions and cost saving initiatives
- Generate models and ad hoc financial analysis reports presentations and other exhibits as requested
- Coordinate the timely and accurate reporting & analysis of the results of the business functions performance against historical budgeted forecasted and strategic planning results to support facilitating decisionmaking
- Conduct regular analysis of CCB & IBs financial performance and generate strategic insight and options for Senior Management in Finance and the business
- Provide key inputs where necessary across Business Management forums; MIS reviews as well as contribute towards value added commentary and insight specific to CCB & IB where necessary
- Conduct assessment of FAB and CCB & IBs performance and strategic direction against appropriate benchmarks and peers
- Gather research and use relevant market competitor and industry information to support and communicate ideas
- Key business finance contact for all Control & Governance queries leading discussions as appropriate with both the business as well as relevant enablement functions Group Finance Risk Audit.
- Cultivate strong relationships with senior stakeholders throughout the organization and seek buyin to the ideas and direction
- Manage projects driven by new regulatory requirements in International locations to ensure the key criteria of the regulation is met in a sustainable efficient and effective manner
- Ensure compliance and control of specific accounting processes and practices for proposed new product initiatives or product variations.
- Contribute towards the development & rollout of enhanced MIS to support CCB & IB & International
- Provide input to wider Finance strategy activities and strive to work together effectively on overall regional and global programs.
- Provide insights inspire & help develop the CCB & IB Business Finance function
#LIMA3
Qualifications :
Minimum Qualification
- 3 5 years of relevant experience in market research and analysis or management consulting preferably in the banking sector and financial institutions.
- Tertiary qualifications preferred e.g. MBA CFA
- Selfstarter with experience in Consulting Bank Equity Analysis and Bank / Bank Market Strategic Analysis desired
- Strong presentation skills and adept in MS Productivity tools e.g. MS PowerPoint and MS Excel
- Technical knowledge of Wholesale & Investment Banking products. Senior level of experience in analysis strategic planning banking and financial markets with ability to interpret key financial metrics and economic indicators
- Proven ability in liaising & dealing with Business leaders CFO Enablement heads Auditors & external consultants
- Proven leader with an ability to influence strategic decisions at a senior management level
- Excellent communication skills with a high degree of personal integrity who can deliver under pressure
- Commerciallyoriented mindset and keen awareness of significant trends in financial markets and banking
- Ability to use and apply key strategic concepts models and tools
Minimum Experience
- 58 years relevant experience from a leading International Financial Institution(s)
Remote Work :
No
Employment Type :
Fulltime
#J-18808-LjbffrBusiness Operations Manager
Posted today
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Job Description
Our Company
NymCard’s mission is to enable fintech and financial innovators to launch frictionless payment programmes with our modern infrastructure, at record speed. Our open API modern card issuing platform provides flexibility and control to issue cards, authorise transactions and manage payment operations with just one integration and one partner.
We are a team of industry experts and technology innovators who take a dynamic approach to solving complex industry challenges. NymCard has an open and collaborative work environment and together we make up the NymCardian Nation. We power possibilities for our customers AND each other by bringing the best talent together to do the best quality work we can.
By staying true to our core values: Respect, Transparency, Collaboration, Quality, Speed, Courage, NymCards strives to build a global team as diverse as the markets we serve. It is a very exciting time to join NymCard and as our Business grows, you and your opportunities will grow with it. To Learn more about NymCard visit our Website and LinkedIn.
The Role
The Business Operations Manager is a key member of the central Operations team, responsible for overseeing and optimizing core operational functions across settlement, reconciliation, onboarding, and dispute management. This role ensures that business-critical processes run smoothly, efficiently, and in compliance with internal controls and partner expectations. The manager provides cross-functional leadership by aligning daily operational execution with strategic goals, collaborating with teams such as Finance, Compliance, Product, and Customer Success.
In addition to managing BAU activities, the Business Operations Manager is responsible for documenting standard operating procedures, driving continuous improvement initiatives, and proactively identifying operational or technical issues before they impact clients. The ideal candidate will be both detail-oriented and strategic, with the ability to build scalable workflows, solve complex problems, and enable service excellence across Nymcard’s growing footprint.
Main Duties & Responsibilities:
- Payments Operations & Reconciliation
- Perform daily and weekly load activities across multiple channels (e.g., bank transfer, A2A, card networks) for B2C and B2B clients.
- Ensure accurate daily reconciliation between bank accounts, processing systems, and internal records.
- Monitor settlements and coordinate with Finance to address mismatches or anomalies.
2. Dispute and Chargeback Management
- Conduct first-level analysis on dispute cases and manage end-to-end case resolution.
- Assign reason codes, log cases on scheme platforms, and follow up through to closure.
- Coordinate with finance and customer support for timely credit to customers.
3. KYC & Cardholder Onboarding Support
- Assist in onboarding cardholders and troubleshooting ID verification issues.
- Escalate SDK or flagging issues with vendors and follow up for resolution.
- Coordinate manual KYC escalations with the Compliance team and vendors as needed.
4. Cross-Functional Coordination
- Collaborate with Customer Success, Compliance, and Finance to ensure operational readiness and service excellence.
- Support issue resolution, incident triaging, and documentation of recurring pain points.
Liaise with internal product and external partners to streamline onboarding, support, and settlement processes.
Skills & Qualifications:
- Excellent communication skills, both written and orally.
- Strong experience of operations function within payments/financial services industry
- Strong interpersonal, organisational skills and a team player
- You have a positive can-do attitude and a flexible approach
- Excellent analytical skills and detail oriented
- You have the ability to learn new technology/systems/applications quickly
Why Work With Us
At NymCard, it’s not just about technology — it’s about people. We believe a great culture isn’t something you list on a job post, it’s something you experience every day. And that’s exactly what we’ve built here.
We focus on creating an environment where people feel supported, valued, and excited about the work they do. You’ll find opportunities to learn, take ownership of meaningful projects, and see the direct impact of your ideas.
What we offer:
Room to grow. From professional development opportunities to on-the-job learning, we believe in helping our people reach their potential.
Flexibility when you need it. With generous annual leave, casual WFH options, and a team that understands life happens outside of work too, we aim to keep the balance right.
A culture that feels good. No complicated hierarchies, no endless approvals — just candid feedback, open conversations, and a team that genuinely cares.
Celebrating wins together. Whether it’s closing a deal, launching a new feature, or hitting a team milestone, we believe every success deserves to be shared.
If you’re looking for a place where your work matters, your voice is heard, and you can enjoy the journey along the way — we’d love to meet you.
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