2 846 Business Operations jobs in the United Arab Emirates

About Us

Established in 2022, Astra Tech has rapidly expanded its influence by strategically acquiring and developing key platforms such as PayBy, Rizek, Quantix, and Botim. These acquisitions have culminated in the creation of the world's first Ultra App, Botim, which seamlessly integrates fintech, e-commerce, AI-powered tech solutions, and communication services into one intuitive and user-friendly experience. This powerful combination allows users to manage their finances, shop, and stay connected—all within a single, cohesive platform.

With over 150 million users across 155 countries, Astra Tech is more than just a tech company—it is a movement committed to enhancing lives through innovation. As a visionary leader in tech development and investment, our mission is clear: to revolutionize technology solutions for consumers and businesses, harnessing the power of AI to elevate digital experiences to unprecedented heights globally.

About the Role

We are seeking a highly motivated and detail-oriented Analyst to join the Operations Leadership team. This role provides direct support to the Chief of Staff, helping drive strategic initiatives, operational excellence, and cross-functional coordination across our diverse fintech and communications businesses — including consumer and merchant payments, consumer and SME lending, and communications. The Analyst will play a key role in problem-solving, analytics, project management, process development, and business performance tracking.

Key Responsibilities

· Conduct quantitative and qualitative analysis to support decision-making on business performance, operational priorities, and strategic initiatives

· Identify areas for operational or financial optimization by analyzing performance, processes, customer experience, and pain points

· Develop recommendations and business cases for improvements, ensuring alignment with strategic priorities

· Partner with functional leads (e.g., Payments, Lending, Merchant Services, Communications) to gather insights, surface issues, and track initiatives

· Collaborate with cross-functional teams (e.g., Business, Product, Technology, Finance, Operations) to design and develop implementation plans

· Track and report on execution progress, proactively highlighting risks, dependencies, and successes

· Support the design and documentation of standardized processes and operating procedures across business lines

· Design dashboards, reports, and models to track KPIs across payments, lending, and communications businesses

Qualifications & Experience

· Bachelor's degree in business, Economics, Finance, Engineering, or related field; Master's a plus

· 2–4 years of experience in consulting, business operations, or fintech/financial services

· Strong analytical and problem-solving skills, with proficiency in Excel, PowerPoint, and data visualization tools (e.g., Tableau, Power BI, Looker)

· Excellent written and verbal communication skills

· Highly organized with strong project management skills; able to handle multiple priorities in a fast-paced environment

· Demonstrated interest or prior experience in fintech, payments, or lending is highly desirable

Key Competencies

· Analytical mindset – data-driven, structured thinker, comfortable with numbers

· Business acumen – ability to quickly understand fintech products, operations, and P&L drivers

· Collaboration & influence – able to work across diverse teams and build relationships

· Execution focus – bias to action, detail-oriented, reliable follow-through

· Adaptability – thrives in ambiguity and fast-changing environments

· Problem-solving with implementation mindset – able to recommend and drive solutions to completion

Future Progression Opportunities

This role offers a unique vantage point across all areas of the business. High performers in this role will gain exposure to strategy, operations, product, and financial performance, creating multiple paths for career progression. Potential next steps include:

· Business Operations / Strategy – taking on expanded responsibility in business operations or strategy

· Business Line Roles – moving into P&L or functional leadership tracks

· Product Management – transitioning into product roles within payments, merchant services, or lending, leveraging deep exposure to customer needs and operational processes

This role is designed to be a springboard for talented individuals to build a long-term career in fintech, with visibility to senior leadership and opportunities to shape the company's future growth

Join to apply for the Business Operations Analyst role at Rapyd .

Rapyd has unified payments, payouts and fintech on one worldwide platform, and we're assembling the world's best team to liberate global commerce. With offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, and the U.S., the opportunities at Rapyd are limitless.

We believe in straight talk, quick decisions, strong execution and elegant solutions. Rapyd is where hard work pays off and careers take off. Join us and let's build the future of fintech together.

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We seek a highly motivated and detail-oriented Business Operations Analyst to support our global payments organization. In this role, you will primarily manage Know Your Business (KYB) and merchant onboarding cases, ensuring that all compliance and regulatory requirements are met. To ensure smooth merchant onboarding, you will work closely with the sales department, compliance, legal, sales engineers, and other departments. The role also involves administrative tasks to support the smooth functioning of these processes.

• KYB Case Management: Take the lead on managing and guiding KYB cases for merchants, ensuring all compliance checks are thoroughly conducted and cases are processed efficiently.
• Collaboration with Compliance Teams: Work closely with the Compliance and Compliance Operations teams to ensure that merchant risk assessments and KYB checks are conducted according to company policy, legal requirements, and industry regulations.
• Partnership Management: Act as the primary point of contact for referral partners, working with them to facilitate the onboarding process for their merchants. Ensure alignment between partners, internal teams, and compliance guidelines throughout the KYB process.

• At least 1-2 years experience with performing KYB (Know Your Business) and business underwriting processes.
• Some familiarity with external compliance-related rules, regulations, and policies related to the payments industry.
• Must be detail-oriented with a problem-solving attitude and love to be hands-on in daily operations.
• Thrives in a fast-paced environment while maintaining composure and able to make sound decisions under pressure.
• Must display a high level of professional judgment, commitment, integrity, teamwork and customer service.
• Fluency in English with excellent verbal and written communication skills.
• A Bachelor's degree in Business Administration, Law, Finance, Accounting, or Operations.

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Business Development and Sales
• Job Candidate Privacy Policy –

Join to apply for the Business Operations Analyst role at Urban Ridge Supplies

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Rapyd has unified payments, payouts and fintech on one worldwide platform, and we’re assembling the world’s best team to liberate global commerce. With offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, and the U.S., the opportunities at Rapyd are limitless.

We believe in straight talk, quick decisions, strong execution and elegant solutions. Rapyd is where hard work pays off and careers take off. Join us and let’s build the future of fintech together.

Get the tools to grow globally at Follow: Blog, Insta, LinkedIn, Twitter

We seek a highly motivated and detail-oriented Business Operations Analyst to support our global payments organization. In this role, you will primarily manage Know Your Business (KYB) and merchant onboarding cases, ensuring that all compliance and regulatory requirements are met. To ensure smooth merchant onboarding, you will work closely with the sales department, compliance, legal, sales engineers, and other departments. The role also involves administrative tasks to support the smooth functioning of these processes.

As a Business Operations Analyst, you will be responsible for:

• KYB Case Management: Take the lead on managing and guiding KYB cases for merchants, ensuring all compliance checks are thoroughly conducted and cases are processed efficiently.
• Collaboration with Compliance Teams: Work closely with the Compliance and Compliance Operations teams to ensure that merchant risk assessments and KYB checks are conducted according to company policy, legal requirements, and industry regulations.
• Partnership Management: Act as the primary point of contact for referral partners, working with them to facilitate the onboarding process for their merchants. Ensure alignment between partners, internal teams, and compliance guidelines throughout the KYB process.

• At least 1-2 years experience with performing KYB (Know Your Business) and business underwriting processes.
• Some familiarity with external compliance-related rules, regulations, and policies related to the payments industry.
• Must be Detail-oriented with a Problem-solving attitude and love to be hands-on in daily operations.
• Thrives in a fast-paced environment while maintaining composure and able to make sound decisions under pressure
• Must display a high level of professional judgment, commitment, integrity, teamwork and customer service
• Fluency in English with excellent verbal and written communication skills
• A Bachelor’s degree in Business Administration, Law, Finance, Accounting, or Operations.

• Entry level

• Full-time

• Business Development and Sales

• Wholesale Building Materials

Referrals increase your chances of interviewing at Urban Ridge Supplies by 2x

• KYB Case Management: Take the lead on managing and guiding KYB cases for merchants, ensuring all compliance checks are thoroughly conducted and cases are processed efficiently.
• Collaboration with Compliance Teams: Work closely with the Compliance and Compliance Operations teams to ensure that merchant risk assessments and KYB checks are conducted according to company policy, legal requirements, and industry regulations.
• Partnership Management: Act as the primary point of contact for referral partners, working with them to facilitate the onboarding process for their merchants. Ensure alignment between partners, internal teams, and compliance guidelines throughout the KYB process.
  

• At least 1-2 years experience with performing KYB (Know Your Business) and business underwriting processes.
• Some familiarity with external compliance-related rules, regulations, and policies related to the payments industry.
• Must be Detail-oriented with a Problem-solving attitude and love to be hands-on in daily operations.
• Thrives in a fast-paced environment while maintaining composure and able to make sound decisions under pressure
• Must display a high level of professional judgment, commitment, integrity, teamwork and customer service
• Fluency in English with excellent verbal and written communication skills
• A Bachelor’s degree in Business Administration, Law, Finance, Accounting, or Operations.
  

About Us

Established in 2022, Astra Tech has rapidly expanded its influence by strategically acquiring and developing key platforms such as PayBy, Rizek, Quantix, and Botim. These acquisitions have culminated in the creation of the world’s first Ultra App, Botim, which seamlessly integrates fintech, e-commerce, AI-powered tech solutions, and communication services into one intuitive and user-friendly experience. This powerful combination allows users to manage their finances, shop, and stay connected—all within a single, cohesive platform.

With over 150 million users across 155 countries, Astra Tech is more than just a tech company—it is a movement committed to enhancing lives through innovation. As a visionary leader in tech development and investment, our mission is clear: to revolutionize technology solutions for consumers and businesses, harnessing the power of AI to elevate digital experiences to unprecedented heights globally.

About the Role

We are seeking a highly motivated and detail-oriented Analyst to join the Operations Leadership team. This role provides direct support to the Chief of Staff, helping drive strategic initiatives, operational excellence, and cross-functional coordination across our diverse fintech and communications businesses — including consumer and merchant payments, consumer and SME lending, and communications. The Analyst will play a key role in problem-solving, analytics, project management, process development, and business performance tracking.

Key Responsibilities

· Conduct quantitative and qualitative analysis to support decision-making on business performance, operational priorities, and strategic initiatives

· Identify areas for operational or financial optimization by analyzing performance, processes, customer experience, and pain points

· Develop recommendations and business cases for improvements, ensuring alignment with strategic priorities

· Partner with functional leads (e.g., Payments, Lending, Merchant Services, Communications) to gather insights, surface issues, and track initiatives

· Collaborate with cross-functional teams (e.g., Business, Product, Technology, Finance, Operations) to design and develop implementation plans

· Track and report on execution progress, proactively highlighting risks, dependencies, and successes

· Support the design and documentation of standardized processes and operating procedures across business lines

· Design dashboards, reports, and models to track KPIs across payments, lending, and communications businesses

Qualifications & Experience

· Bachelor’s degree in business, Economics, Finance, Engineering, or related field; Master’s a plus

· 2–4 years of experience in consulting, business operations, or fintech/financial services

· Strong analytical and problem-solving skills, with proficiency in Excel, PowerPoint, and data visualization tools (e.g., Tableau, Power BI, Looker)

· Excellent written and verbal communication skills

· Highly organized with strong project management skills; able to handle multiple priorities in a fast-paced environment

· Demonstrated interest or prior experience in fintech, payments, or lending is highly desirable

Key Competencies

· Analytical mindset – data-driven, structured thinker, comfortable with numbers

· Business acumen – ability to quickly understand fintech products, operations, and P&L drivers

· Collaboration & influence – able to work across diverse teams and build relationships

· Execution focus – bias to action, detail-oriented, reliable follow-through

· Adaptability – thrives in ambiguity and fast-changing environments

· Problem-solving with implementation mindset – able to recommend and drive solutions to completion

Future Progression Opportunities

This role offers a unique vantage point across all areas of the business. High performers in this role will gain exposure to strategy, operations, product, and financial performance, creating multiple paths for career progression. Potential next steps include:

· Business Operations / Strategy – taking on expanded responsibility in business operations or strategy

· Business Line Roles – moving into P&L or functional leadership tracks

· Product Management – transitioning into product roles within payments, merchant services, or lending, leveraging deep exposure to customer needs and operational processes

This role is designed to be a springboard for talented individuals to build a long-term career in fintech, with visibility to senior leadership and opportunities to shape the company’s future growth

• Executive Support:
  Support the Senior Director in the coordination and follow-up of key operational and strategic initiatives across the business.
• Progress Chasing:
  Track and chase actions with project and functional managers to ensure timely delivery of priorities.
• Financial Analysis:
  Understand, interrogate, and interpret financial data and management reports. Support cost reviews, forecasts, and planning cycles.
• Business Metrics:
  Create, analyze and report meaningful business dashboards
• Presentation Development:
  Prepare high-quality, executive-level presentations and reports for internal and external audiences, including board members and clients.
• Business Development:
  Assist in bid preparation, client engagement activities, and internal reviews of commercial proposals.
• Stakeholder Engagement:
  Work independently to progress issues and initiatives, often engaging with individuals more senior than yourself.
• Travel & Site Engagement:
  Undertake regular travel to project sites in Saudi Arabia, Qatar, and Iraq to support project operations and gather on-the-ground insights.

• Bachelor's degree in Engineering , Business, MIS, or related discipline (Engineering preferred).
• Minimum of 3 - 5 years of relevant experience in a business-facing function such as finance, procurement, operations, or bidding.
• Strong commercial acumen and the ability to interpret and challenge financial information.
• Excellent interpersonal and influencing skills, with confidence to engage and challenge senior stakeholders.
• Strong written and verbal communication skills, including report and presentation development.
• Highly organized and proactive, with a "can do" attitude, strong attention to detail and a completer / finisher.
• Comfortable working independently and managing multiple priorities simultaneously.
• Willingness and ability to travel regularly within the Middle East.

• High exposure to senior leadership and strategy.
• Opportunity to develop fast-tracked experience in operational leadership.
• Hands-on involvement in high-impact business decisions.
• A collaborative, fast-paced, and technically dynamic

Operations Leadership Opportunity

We are seeking a seasoned operations professional to join our team in Abu Dhabi. As an Operations Manager AVP, you will be responsible for leading the development and implementation of operational processes and procedures.

This is an exciting opportunity to work in a dynamic and fast-paced environment, building a new team from scratch. You will have the chance to contribute to the growth and success of our organization, while also developing your skills and expertise.

• Middle Office Expertise
• Enfusion Systems Experience
• Equity Operations Background

The ideal candidate will have a strong background in equity operations, with experience working with Enfusion systems. They will also possess excellent leadership and communication skills, with the ability to motivate and guide a team.

We offer a competitive compensation package, including a tax-free salary. In addition, you will have the opportunity to work in a unique and dynamic environment, with a diverse range of challenges and opportunities.

To be successful in this role, you will need to have a strong understanding of operational processes and procedures, as well as excellent leadership and communication skills. You will also need to be able to work independently, with minimal supervision, and be able to prioritize tasks effectively.

Benefits:

• Tax-Free Compensation
• Dynamic Work Environment
• Opportunities for Professional Growth

About Us:

We are a newly established Hedge Fund based in the Middle East. We are committed to providing our clients with exceptional service and value, while also fostering a positive and supportive work environment.

The Store Manager oversees and manages the daily operations of the store, ensuring a seamless and positive shopping experience for customers.

This role involves leading a team to achieve sales targets and maintain high levels of customer satisfaction.

• Financial Management
• Drive the store team to achieve financial goals and manage budgets effectively.
• Monitor and control costs to ensure optimal profitability.
• Operational Excellence
• Conduct regular audits to identify areas for improvement and implement changes as needed.
• Maintain high standards of visual merchandising and store presentation.
• Manage employee records and performance, including training and development programs.
• Customer Experience
• Foster strong relationships with customers and resolve any issues promptly.
• Develop and implement strategies to drive sales growth and improve customer satisfaction.
• Leadership and Development
• Recruit, train, and develop a high-performing sales team.
• Identify learning gaps and provide ongoing training and development opportunities.

Retail Operations Manager

This is a senior management position responsible for overseeing all aspects of retail operations, including sales growth, business performance, customer satisfaction, and team management.

Main Responsibilities include:

• Driving productivity, quality, service, creativity, and guest satisfaction through effective operational activities.
• Leveraging expertise to develop new concepts and opening new retail outlets in the Confectionary Retail section.
• Staying ahead of competitors by monitoring market trends and reviewing financial reports, sales data, and activity metrics.
• Evaluating customer satisfaction with products and services in collaboration with store managers.

Key Qualifications:

• Bachelor's degree in Business Administration or a related field.
• Minimum 3-5 years of experience in a similar leadership role.
• Excellent English communication and interpersonal skills.
• Strong knowledge in team management and leadership.
• Proficiency in financial management and business acumen.
• Expertise in Microsoft Office applications.

We Offer:

A dynamic work environment that fosters growth, innovation, and excellence. Competitive salary and benefits package. Opportunities for professional development and advancement.