1 123 Community Management jobs in the United Arab Emirates

Who We Are: At Huda Beauty, our Vision is to lead in creating a democratized beauty industry where power is given back to people to define, create, and enjoy beauty for themselves Launched by award-winning beauty powerhouse Huda Kattan in 2013, Huda Beauty is one of the world's fastest growing beauty brands. As a company, we are fueled by purpose which allows us to approach things differently so that we can create products, content, and a community like no other. A lot has changed since our launch in 2013, but something that will forever remain at the core of Huda Beauty is our focus on business excellence and our unwavering passion for kindness

Summary: We are seeking a proactive and detail-oriented Community Management Intern to join our dynamic team. In this role, you will be responsible for supporting our social media communities, engaging with our audience, and supporting various social media initiatives. The ideal candidate is passionate about community, has excellent communication skills, and thrives in a fast-paced environment. This position requires a deep understanding of social platforms, exceptional communication skills and a passion for building and nurturing communities.

Please note that this role is a 6-month full-time internship.

• Support in engaging our communities on brand owned social platforms.
• Track and report on key community metrics (ie. Sentiment reports)
• Support the team communications events and initiatives.
• Reporting & Strategies on the industry to present best in class community initiatives.
• Assist in the development & implementation of strategies to build & grow a passionate community across our primary social platforms.
• Assist influencer & press teams on day-to-day tasks.
• Work closely with analytics team to support in Tribe.
• Keep track of the latest social media trends and monitor the conversations happening in relevant communities.
• Utilize Social monitoring tools to track conversations and sentiment within our community.
• Current student or recent graduate with Bachelor's degree in Marketing, Communications, Journalism, or related field.
• Demonstrates an understanding of social media campaigns across various platforms.
• Strong knowledge of social media platforms, best practices, and trends.
• Excellent written and verbal communication skills.
• Flexibility to work outside of standard hours to ensure specific pieces of content are being engaged with.
• Ability to multitask and manage multiple projects simultaneously.
• Excellent time-management and organizational skills.
• Strong attention to detail and accuracy.
• Ability to work independently and in a team environment.
• Fluent on IG & all social media platforms including Facebook, TikTok, YouTube, & Snapchat
• Experience in Beauty & Cosmetics is preferred.
• Creative mindset and able to think outside the box.
• Proficient writer with the ability to adapt language and messaging depending on platform and audience.
• Strong problem solving and analytical ability.
• Strong interpersonal skills with a consumer-focused attitude
• Monthly "Self-Love Days" – at company discretion
• Employee discounts on all Huda Beauty products
Equal Employment Opportunity

Huda Beauty is committed to building diverse and inclusive teams and upholding an equal employment workplace that is free from discrimination. We hire stellar individuals regardless of their race, color, ancestry, religion, gender identity, national origin, sexual orientation, age, marital status, medical conditions, disability, or veteran status. If you need reasonable accommodations at any point in the application or interview process, please let us know.

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Our organization creates thriving communities that provide a sense of belonging to residents.

We offer a range of services, including community management, technical support, and financial administration.

• Facilitate communication between the organization and property owners/tenants for assigned communities.
• Ensure timely collection of service charges, monitor community conditions, and address identified issues.
• Provide excellent customer service, maintain high standards of living, and achieve customer satisfaction within our communities.

• Bachelor's degree in business administration or a related field.
• At least 3 years of experience in a similar role (community management, property management, customer service).
• Project management skills, data analysis and reporting, and basic financial understanding.
• Strong interpersonal and communication skills, problem-solving and decision-making, time management, priority setting, and organizational skills.

The position ensures the timely collection of service charges, monitors community conditions, and addresses identified issues to deliver exceptional customer service, maintain high standards of living, and achieve customer satisfaction within our communities.

About Dubai Holding Community Management:

Dubai Holding Community Management (DHCM) is a premium community management services provider under the umbrella of Dubai Holding. Established in 2021, DHCM has quickly become a leader in the industry, offering exceptional services to maintain and enhance residential communities and districts across Dubai.

At DHCM, we believe in creating sustainable and vibrant communities that offer a sense of belonging to residents. Our team of experts provides various services, including community and district management, technical management, and financial management.

Our community and district management services ensure that each community is well-maintained, secure, and operates efficiently. We manage common areas, enforce community rules and regulations, coordinate with local authorities, and respond to residents' concerns promptly and effectively.

We proudly manage a portfolio of prestigious communities, including Bluewaters, City Walk, Port de La Mer, Bvlgari Residences, Jumeirah Beach Residence (JBR), and Business Bay Executive Towers, among others. Additionally, we manage iconic districts, including Business Bay, Dubai Land Residences, Jaddaf Waterfront, Dubai Media City, Dubai Internet City, Dubai Studio City, Dubai Harbour, and more.

About the Role:

The role is responsible for facilitating liaison and communication between DHCM and the property owners/tenants for assigned communities. This role ensures the timely collection of service charges, monitors community conditions, and addresses identified issues to deliver quality customer service, maintain decent living standards, and achieve customer satisfaction within DHCM communities.

The main duties and responsibilities of this role:

Community Relations & Customer Service:

• Attend meetings to represent owners and tenants' concerns, ensuring that all inquiries and complaints are communicated and addressed promptly.
• Respond to all inquiries and complaints received from owners/tenants in a timely manner, ensuring an adequate level of customer service.
• Investigate customer complaints to identify issues, and follow-up to ensure relevant action is taken to fully resolve the problem and achieve customer satisfaction.
• Escalate issues that cannot be resolved efficiently through appropriate processes.
• Educate owners and tenants about DHCM’s community rules and regulations to always ensure full compliance.
• Assist the Community Manager in liaising with local authorities and communities to resolve day-to-day community issues, including Owners Committee (OC) management in line with RERA requirements and handling of violation management processes.

Financial Management & Service Charge Collection:

• Execute the timely collection of service charges for assigned communities to ensure availability of sufficient funds to sustain community services.
• Inform owners/tenants of any changes and/or issues related to service charges to avoid disruption to community services.
• Participate in community budgeting with the Community Manager by coordinating with all stakeholders and service providers to provide accurate and relevant information, and by preparing and submitting all supporting documents required by RERA.

Community Operations & Quality Monitoring:

• Perform regular site inspections of assigned communities to observe the condition of assets and service quality regarding soft services (e.g., pest control, external cleaning, waste management, landscaping, and security), ensuring decent living conditions for residents.
• Monitor third-party service providers to ensure required services are provided in line with the Service Level Agreement (SLA).
• Provide feedback and coordinate with relevant internal departments and/or third-party service providers to address identified issues with community infrastructure assets and/or soft services promptly.
• Maintain regular and up-to-date incident and progress reports.
• Adhere to company policy and procedure, maintaining professionalism and confidentiality of all information.

Documentation & Compliance:

• Perform the issuance of No Objection Letters (NOLs) for assigned communities to ensure all community activities are conducted safely, securely, and in compliance with community rules and regulations.
• Update the database of owners to ensure all contact details are accurate and updated for service charge collection and ongoing communication.
• Ensure all customer complaints are logged in the system to record and monitor progress in a timely and quality manner.
• Follow all relevant departmental policies, processes, standard operating procedures (SOPs), and instructions for controlled and consistent work execution.

Reporting & Continuous Improvement:

• Prepare Facility and Community Management Departmental statements and reports accurately and timely to meet DHCM’s requirements, policies, and standards.
• Identify opportunities for continuous improvement of systems, processes, and practices, considering international leading practices, business process improvement, cost reduction, and productivity improvement.
• Decision-making authority rests with the line manager, department head, and business unit head as per DHCM’s Delegation of Authority (DOA).

About you:

The ideal candidate will have the below qualifications and experience:

• Higher Diploma graduate or bachelor’s degree in business administration or a similar field.
• Master's degree preferred.
• Minimum of 3 years of experience in a similar field (community management, property management, customer service).
• Project Management skills.
• Data Management & Reporting
• Understanding of Service Level Agreements (SLAs)
• Basic Financial Understanding
• Effective interpersonal and communication skills.
• Problem-Solving and Decision-Making
• Time management, priority setting, and organizational skills.
• Flexibility and adaptability.

About Benefits:

At Dubai Holding, we're committed to nurturing the success and well-being of our colleagues. Join our dynamic and diverse team, and enjoy a comprehensive benefits package that includes competitive compensation, career development opportunities, and a collaborative work environment. We strongly believe in creating an empowered Internal workforce that will help us build a connected city for tomorrow. We are committed to attracting the brightest minds and nurturing the most pioneering candidates who desire to make a great impact on the future of Dubai.

Who We Are: At Huda Beauty, our Vision is to lead in creating a democratized beauty industry where power is given back to people to define, create, and enjoy beauty for themselves! Launched by award-winning beauty powerhouse Huda Kattan in 2013, Huda Beauty is one of the world’s fastest growing beauty brands. As a company, we are fueled by purpose which allows us to approach things differently so that we can create products, content, and a community like no other. A lot has changed since our launch in 2013, but something that will forever remain at the core of Huda Beauty is our focus on business excellence and our unwavering passion for kindness!

Summary: We are seeking a proactive and detail-oriented Community Management Intern to join our dynamic team. In this role, you will be responsible for supporting our social media communities, engaging with our audience, and supporting various social media initiatives. The ideal candidate is passionate about community, has excellent communication skills, and thrives in a fast-paced environment. This position requires a deep understanding of social platforms, exceptional communication skills and a passion for building and nurturing communities.

Please note that this role is a 6-month full-time internship.

• Support in engaging our communities on brand owned social platforms.
• Track and report on key community metrics (ie. Sentiment reports)
• Support the team communications events and initiatives.
• Reporting & Strategies on the industry to present best in class community initiatives.
• Assist in the development & implementation of strategies to build & grow a passionate community across our primary social platforms.
• Assist influencer & press teams on day-to-day tasks.
• Work closely with analytics team to support in Tribe.
• Keep track of the latest social media trends and monitor the conversations happening in relevant communities.
• Utilize Social monitoring tools to track conversations and sentiment within our community.

• Current student or recent graduate with Bachelor's degree in Marketing, Communications, Journalism, or related field.

• Demonstrates an understanding of social media campaigns across various platforms.
• Strong knowledge of social media platforms, best practices, and trends.
• Excellent written and verbal communication skills.
• Flexibility to work outside of standard hours to ensure specific pieces of content are being engaged with.
• Ability to multitask and manage multiple projects simultaneously.
• Excellent time-management and organizational skills.
• Strong attention to detail and accuracy.
• Ability to work independently and in a team environment.
• Fluent on IG & all social media platforms including Facebook, TikTok, YouTube, & Snapchat
• Experience in Beauty & Cosmetics is preferred.
• Creative mindset and able to think outside the box.
• Proficient writer with the ability to adapt language and messaging depending on platform and audience.
• Strong problem solving and analytical ability.
• Strong interpersonal skills with a consumer-focused attitude

• Monthly “Self-Love Days” – at company discretion

• Employee discounts on all Huda Beauty products

Huda Beauty is committed to building diverse and inclusive teams and upholding an equal employment workplace that is free from discrimination. We hire stellar individuals regardless of their race, color, ancestry, religion, gender identity, national origin, sexual orientation, age, marital status, medical conditions, disability, or veteran status. If you need reasonable accommodations at any point in the application or interview process, please let us know.

About Dubai Holding Community Management:

Dubai Holding Community Management (DHCM) is a premium community management services provider under the umbrella of Dubai Holding. Established in 2021, DHCM has quickly become a leader in the industry, offering exceptional services to maintain and enhance residential communities and districts across Dubai.

At DHCM, we believe in creating sustainable and vibrant communities that offer a sense of belonging to residents. Our team of experts provides various services, including community and district management, technical management, and financial management.

Our community and district management services ensure that each community is well-maintained, secure, and operates efficiently. We manage common areas, enforce community rules and regulations, coordinate with local authorities, and respond to residents' concerns promptly and effectively

We proudly manage a portfolio of prestigious communities, including Bluewaters, City Walk, Port de La Mer, Bvlgari Residences, Jumeirah Beach Residence (JBR), and Business Bay Executive Towers, among others. Additionally, we manage iconic districts, including Business Bay, Dubai Land Residences, Jaddaf Waterfront, Dubai Media City, Dubai Internet City, Dubai Studio City, Dubai Harbour, and more.

About the role:

The Senior Manager - Community Management (with Infrastructure Focus) is responsible for providing strategic leadership and comprehensive oversight for the management, operations, and resident experience across a portfolio of assigned communities, with a specific emphasis on the robust planning, operation, and maintenance of all infrastructure assets. This role ensures the development and implementation of advanced community management practices, fosters high levels of resident satisfaction, and significantly contributes to the long-term value, liveability, and sustainable functionality of properties managed by DHCM through meticulous infrastructure oversight.

Key Responsibilities:

1. Strategic Community Operations & Management:

• Lead the strategic planning and execution of comprehensive community management operations, ensuring alignment with DHCM's overarching business objectives and vision for community living.
• Develop and implement best practices and innovative solutions for the maintenance, cleanliness, and security of all community assets.
• Oversee and optimize the performance of all service providers and contractors, establishing rigorous Service Level Agreements (SLAs) and conducting regular performance reviews.

2. Infrastructure Operations & Maintenance Oversight:

• Lead the end-to-end management of all community infrastructure assets within assigned communities, including roads, street lighting, storm water drainage, utility networks (water, sewerage, irrigation), district cooling interfaces, and other related systems.
• Develop, implement, and monitor comprehensive preventative and corrective maintenance programs to ensure high availability, optimal performance, and longevity of infrastructure.
• Manage and evaluate the performance of third-party service providers and contractors specifically responsible for infrastructure maintenance and upgrades, ensuring strict adherence to SLAs and quality standards.

3. Advanced Resident Engagement & Relations:

• Champion a proactive and highly responsive approach to resident relations, overseeing the resolution of complex inquiries, concerns, and escalated complaints, particularly those related to infrastructure.
• Develop and implement advanced strategies to foster strong community spirit, resident engagement, and a vibrant living environment through diverse initiatives and communication channels.
• Analyse resident feedback and satisfaction data to drive continuous improvement in service delivery and resident experience.

4. Budgetary Oversight & Financial Stewardship:

• Lead the development, review, and rigorous management of substantial community budgets, including specific allocation and oversight of infrastructure-related operational expenses and capital improvement projects.
• Conduct detailed financial analysis, identify significant variances, and implement robust corrective actions to ensure fiscal responsibility and optimal financial performance across communities.
• Ensure efficient collection of service charges and proactive management of complex payment issues, collaborating closely with the Finance department.

5. Policy Development & Regulatory Compliance (Infra-focused):

• Develop, implement, and enforce comprehensive community rules, regulations, and policies that align with local laws and international best practices, with particular attention to infrastructure-specific codes and standards.
• Oversee the resolution of high-level violations or non-compliance issues, ensuring fair, consistent, and legally sound approaches.
• Stay abreast of new regulations and industry trends related to both community management and infrastructure development/maintenance to proactively adapt strategies and policies.

6. High-Level Stakeholder Management:

• Cultivate and manage strategic relationships with key internal stakeholders (e.g., Technical, Finance, Customer Experience, Legal, Development teams) to ensure integrated and seamless operations.
• Liaise extensively with external authorities (e.g., DEWA, RTA, Dubai Municipality), utility providers, master developers, and community associations to represent DHCM's interests and ensure compliance, especially concerning infrastructure.

7. Team Leadership & Development:

• Lead, mentor, and develop a diverse team of Community Management professionals (including Managers and Supervisors), setting strategic performance objectives, conducting regular performance reviews, and fostering a culture of excellence and accountability.
• Drive talent development initiatives within the team, identifying high-potential individuals and supporting their career progression.

8. Strategic Reporting & Performance Analysis:

• Prepare and present comprehensive strategic reports on community performance, resident satisfaction, financial health, infrastructure operational status, and key infrastructure metrics to the Director and executive leadership, providing actionable insights for decision-making.

9. Health, Safety, and Environmental (HSE) Responsibilities:

• Ensure full compliance with DHCM’s Health, Safety, and Environmental (HSE) Policy, governance framework, and standards by conducting all tasks according to HSE procedures, attending mandatory training, actively reporting hazards, near misses, or incidents, and utilizing appropriate Personal Protective Equipment (PPE) as identified in risk assessments.

About You:

• Qualifications & Experience:
• Bachelor’s degree in business administration, Property Management, Real Estate, Civil Engineering, Mechanical Engineering, Electrical Engineering, or a closely related field. A master’s degree is highly preferred.
• Minimum of 10-12 years of progressive experience in community management, property management, or real estate operations, with at least 5-7 years in a senior managerial or leadership capacity overseeing multiple communities or large-scale developments.
• Demonstrated experience in managing and overseeing community infrastructure (e.g., utilities, roads, drainage, street lighting) is essential.
• In-depth understanding of community living concepts, owner association management, and relevant local and international real estate regulations.
• Proven track record in strategic planning, budget management, and leading large teams.
• Skills:
• Exceptional leadership, strategic thinking, and team development capabilities.
• Superior communication, negotiation, and conflict resolution abilities, both written and verbal, capable of engaging at executive and resident levels.
• Advanced organizational, project management, and analytical skills, with a strong aptitude for problem-solving and data-driven decision-making.
• Solid technical understanding of community infrastructure systems and maintenance requirements.
• Highly customer-centric with a demonstrated commitment to enhancing resident experience.
• Proficiency in advanced property/community management software, CRM systems, and Microsoft Office Suite.

About Benefits:

At Dubai Holding, we're committed to nurturing the success and well-being of our colleagues. Join our dynamic and diverse team, and enjoy a comprehensive benefits package that includes competitive compensation, career development opportunities, and a collaborative work environment. We strongly believe in creating an empowered Internal workforce that will help us build a connected city for tomorrow. We are committed to attracting the brightest minds and nurturing the most pioneering candidates who desire to make a great impact on the future of Dubai.

• Bachelor's degree in Business / Marketing /Communications.
• 2 - 4 years' experience in community management.
• Strong leadership skills.
• Excellent written and verbal communication skills.
• In-depth knowledge of social media platforms and best practices.
• Proficient in social media management tools and analytics.
• Proficient in developing and implementing successful community engagement strategies.
• Exceptional organizational and time management skills.

• Develop comprehensive plans to drive engagement and growth.
• Monitor social media channels with high responsiveness and professionalism.
• Collaborate with teams to ensure consistent messaging and branding across all platforms.
• Provide mentorship to community managers, fostering their growth and development.
• Analyze engagement data and trends to deliver actionable insights and recommendations.
• Identify opportunities for partnerships with key stakeholders.
• Handle complex and sensitive customer issues, ensuring resolution and customer satisfaction.
• Act as a brand ambassador, representing our company values and mission to the community.

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

Requirements:

• Bachelor's degree in Business / Marketing /Communications.
• 2 - 4 years experience in community management.
  
• Strong leadership skills.
  
• Excellent written and verbal communication skills.
  
• In-depth knowledge of social media platforms and best practices.
  
• Proficient in social media management tools and analytics.
  
• Proficient in developing and implementing successful community engagement strategies.
  
• Exceptional organizational and time management skills.

• Develop comprehensive plans to drive engagement and growth.
  
• Monitor social media channels with high responsiveness and professionalism.
  
• Collaborate with teams to ensure consistent messaging and branding across all platforms.
  
• Provide mentorship to community managers, fostering their growth and development.
  
• Analyze engagement data and trends to deliver actionable insights and recommendations.
  
• Identify opportunities for partnerships with key stakeholders.
  
• Handle complex and sensitive customer issues, ensuring resolution and customer satisfaction.
  
• Act as a brand ambassador, representing our company values and mission to the community.

Disclaimer: is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

Requirements:

• Bachelor's degree in Business / Marketing /Communications.
• 2 - 4 years experience in community management.
  
• Strong leadership skills.
  
• Excellent written and verbal communication skills.
  
• In-depth knowledge of social media platforms and best practices.
  
• Proficient in social media management tools and analytics.
  
• Proficient in developing and implementing successful community engagement strategies.
  
• Exceptional organizational and time management skills.

• Develop comprehensive plans to drive engagement and growth.
  
• Monitor social media channels with high responsiveness and professionalism.
  
• Collaborate with teams to ensure consistent messaging and branding across all platforms.
  
• Provide mentorship to community managers, fostering their growth and development.
  
• Analyze engagement data and trends to deliver actionable insights and recommendations.
  
• Identify opportunities for partnerships with key stakeholders.
  
• Handle complex and sensitive customer issues, ensuring resolution and customer satisfaction.
  
• Act as a brand ambassador, representing our company values and mission to the community.

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at

• Bachelor's degree in Business / Marketing /Communications.
• 2 - 4 years’ experience in community management.
• Strong leadership skills.
• Excellent written and verbal communication skills.
• In-depth knowledge of social media platforms and best practices.
• Proficient in social media management tools and analytics.
• Proficient in developing and implementing successful community engagement strategies.
• Exceptional organizational and time management skills.

• Develop comprehensive plans to drive engagement and growth.
• Monitor social media channels with high responsiveness and professionalism.
• Collaborate with teams to ensure consistent messaging and branding across all platforms.
• Provide mentorship to community managers, fostering their growth and development.
• Analyze engagement data and trends to deliver actionable insights and recommendations.
• Identify opportunities for partnerships with key stakeholders.
• Handle complex and sensitive customer issues, ensuring resolution and customer satisfaction.
• Act as a brand ambassador, representing our company values and mission to the community.