66 Design Software jobs in the United Arab Emirates

Cloud Solutions Consultant - 2D/3D Design Tools By continuing to use and navigate this website, you are agreeing to the use of cookies.
Press Tab to Move to Skip to Content Link

• News
• Careers
• Investors
• Contact Us

• Industries
• Products
• Support
• Resources
• About us
• View Job Opportunities

Hexagon’s Asset Lifecycle Intelligence division (Hexagon) is seeking aCloud Solutions Consultant.

At Hexagon, we are shaping the future with cutting-edge digital reality solutions that drive innovation across industries. As a Cloud Solutions Consultant, you will play a critical role in ensuring seamless cloud and database operations while working closely with key stakeholders.

This is an exciting opportunity to be at the forefront of cloud technology, supporting real-world applications that make a difference. If you are technically skilled, customer-focused, and eager to grow in a fast-paced environment, we want to hear from you.

This role combines database administration, cloud infrastructure management, and system customization, ensuring smooth and efficient service delivery.

You will engage directly with customers, handle high-priority technical requests, and help drive cloud performance and security. Your work will ensure data integrity, seamless migrations, and optimized cloud environments, directly impacting our ability to deliver world-class solutions.

#LI-AW1

• Be the go-to technical expert, providing responsive and customer-focused support for cloud and database requests.
• Engage with customers directly, providing timely updates, addressing concerns, and ensuring a seamless delivery experience.
• Execute SQL queries and provide accurate, real-time insights.
• Ensure secure and compliant database backups.
• Manage data migrations between test and production environments while maintaining integrity.
• Deploy approved system customizations for design, visualization, and engineering solutions.
• Monitor database performance, with focus on scalability and reliability.
• Administer and enhance Microsoft Azure Cloud environments, ensuring top-tier performance and security.
• Automate routine tasks using PowerShell, Python, or Bash for improved efficiency.
• Collaborate with global teams to improve infrastructure and deployment processes.
• Maintain an exceptional attention to detail, ensuring all processes meet high-quality standards.
• Participate in On-Call for critical system support.

• Bachelor’s degree in a technology-related field or equivalent experience.
• 6-10 years of experience in database administration and cloud infrastructure management.
• Proven experience managing Microsoft Azure Cloud environments in an enterprise setting.
• Experience with deploying and managing Schematic tools - including 2D/3D design tools.
• Strong SQL expertise, with experience in Microsoft SQL Server (Azure SQL Database, Oracle, PostgreSQL, MongoDB is a plus).
• Expertise in Windows Server environments, including Active Directory, DNS, and Group Policy.
• Hands-on experience with SQL administration, optimization, and backup strategies.
• Experience managing multi-datacenter environments.
• Familiarity with cloud automation tools (Terraform, Puppet, PowerShell).
• Understanding of IT infrastructure processes, including monitoring, disaster recovery, and performance tuning.
• Knowledge of Identity and Access Management (IAM) principles and best practices.
• Experience with Okta platform features and authentication protocols such as SAML, OAuth, and other federated identity standards.
• Understanding of Change Management Processes
• Strong troubleshooting, problem-solving, and analytical skills.

Soft Skills & Mindset:

• Customer-first approach – You enjoy working with stakeholders and delivering exceptional service.
• Detail-oriented mindset – You ensure every request is handled accurately and efficiently.
• Proactive problem-solver – You anticipate issues before they arise and take initiative to improve systems.
• Strong communicator – You can translate complex technical concepts into clear, actionable insights.
• Adaptable and eager to learn – You stay ahead of industry trends and embrace continuous improvement.
• Effective Asynchronous Communication - You have a demonstrated ability to effectively communicate and collaborate asynchronously, ensuring clear and timely information exchange across different time zones and schedules.

Preferred Qualifications:

• Certifications in Microsoft SQL Server, Azure SQL Database, or Oracle Database.
• Azure certifications (e.g., AZ-104, AZ-305).

Why You Should Apply.

• Work with a globally recognized leader in digital reality solutions.
• Gain hands-on experience with cutting-edge cloud and database technologies.
• Make a real impact by ensuring mission-critical operations run smoothly.
• Be part of a collaborative and innovation-driven team that values technical excellence.
• Opportunities for professional growth and certification support.

Hexagon is a global leader in digital reality solutions, combining sensor, software and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications. Hexagon’s Asset Lifecycle Intelligence division helps clients design, construct, and operate more profitable, safe, and sustainable industrial facilities. We empower customers to unlock data, accelerate industrial project modernization and digital maturity, increase productivity, and move the sustainability needle. Our technologies help produce actionable insights that enable better decision-making and intelligence across the asset lifecycle of industrial projects, leading to improvements in safety, quality, efficiency, and productivity, which contribute to Economic and Environmental Sustainability. Hexagon (Nasdaq Stockholm: HEXA B) has approximately 25,000 employees in 50 countries and net sales of approximately 5.4bn EUR. Learn more at hexagon.com and follow us @HexagonAB. Why work for Hexagon?

At Hexagon, if you can see it, you can do it. Hexagon’s Asset Lifecyle Intelligence division puts their trust in you so that you can bring your ideas to life. We have emerged as one of the most engaged and enabled workplaces*. We are committed to creating an environment that is truly supportive by providing the resources you need to fully support your ambitions, no matter who you are or where you are in the world. * In the recently concluded workplace effectiveness survey by Korn Ferry, a global HR advisory firm, Hexagon, Asset Lifecycle Intelligence division has emerged as one of the most Engaged and Enabled workplaces, when compared to similar organizations that Korn Ferry partners with. Everyone is welcome

At Hexagon, we believe that diverse and inclusive teams are critical to the success of our people and our business. Everyone is welcome—as an inclusive workplace, we do not discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all. Respect is the cornerstone of how we operate, so speak up and be yourself. You are valued here. Apply now

• Top Job Searches

Cloud Solutions Consultant - 2D/3D Design Tools By continuing to use and navigate this website, you are agreeing to the use of cookies.
Press Tab to Move to Skip to Content Link

• News
• Careers
• Investors
• Contact Us

• Industries
• Products
• Support
• Resources
• About us
• View Job Opportunities

Hexagon’s Asset Lifecycle Intelligence division(Hexagon) is seeking aCloud Solutions Consultant.

At Hexagon, we are shaping the future with cutting-edge digital reality solutions that drive innovation across industries. As a Cloud Solutions Consultant, you will play a critical role in ensuring seamless cloud and database operations while working closely with key stakeholders.

This is an exciting opportunity to be at the forefront of cloud technology, supporting real-world applications that make a difference. If you are technically skilled, customer-focused, and eager to grow in a fast-paced environment, we want to hear from you.

This role combines database administration, cloud infrastructure management, and system customization, ensuring smooth and efficient service delivery.

You will engage directly with customers, handle high-priority technical requests, and help drive cloud performance and security. Your work will ensure data integrity, seamless migrations, and optimized cloud environments, directly impacting our ability to deliver world-class solutions.

#LI-AW1

• Be the go-to technical expert, providing responsive and customer-focused support for cloud and database requests.
• Engage with customers directly, providing timely updates, addressing concerns, and ensuring a seamless delivery experience.
• Execute SQL queries and provide accurate, real-time insights.
• Ensure secure and compliant database backups.
• Manage data migrations between test and production environments while maintaining integrity.
• Deploy approved system customizations for design, visualization, and engineering solutions.
• Monitor database performance, with focus on scalability and reliability.
• Administer and enhance Microsoft Azure Cloud environments, ensuring top-tier performance and security.
• Automate routine tasks using PowerShell, Python, or Bash for improved efficiency.
• Collaborate with global teams to improve infrastructure and deployment processes.
• Maintain an exceptional attention to detail, ensuring all processes meet high-quality standards.
• Participate in On-Call for critical system support.

• Bachelor’s degree in a technology-related field or equivalent experience.
• 6-10 years of experience in database administration and cloud infrastructure management.
• Proven experience managing Microsoft Azure Cloud environments in an enterprise setting.
• Experience with deploying and managing Schematic tools - including 2D/3D design tools.
• Strong SQL expertise, with experience in Microsoft SQL Server (Azure SQL Database, Oracle, PostgreSQL, MongoDB is a plus).
• Expertise in Windows Server environments, including Active Directory, DNS, and Group Policy.
• Hands-on experience with SQL administration, optimization, and backup strategies.
• Experience managing multi-datacenter environments.
• Familiarity with cloud automation tools (Terraform, Puppet, PowerShell).
• Understanding of IT infrastructure processes, including monitoring, disaster recovery, and performance tuning.
• Knowledge of Identity and Access Management (IAM) principles and best practices.
• Experience with Okta platform features and authentication protocols such as SAML, OAuth, and other federated identity standards.
• Understanding of Change Management Processes
• Strong troubleshooting, problem-solving, and analytical skills.

Soft Skills & Mindset:

• Customer-first approach – You enjoy working with stakeholders and delivering exceptional service.
• Detail-oriented mindset – You ensure every request is handled accurately and efficiently.
• Proactive problem-solver – You anticipate issues before they arise and take initiative to improve systems.
• Strong communicator – You can translate complex technical concepts into clear, actionable insights.
• Adaptable and eager to learn – You stay ahead of industry trends and embrace continuous improvement.
• Effective Asynchronous Communication - You have a demonstrated ability to effectively communicate and collaborate asynchronously, ensuring clear and timely information exchange across different time zones and schedules.

Preferred Qualifications:

• Certifications in Microsoft SQL Server, Azure SQL Database, or Oracle Database.
• Azure certifications (e.g., AZ-104, AZ-305).

Why You Should Apply.

• Work with a globally recognized leader in digital reality solutions.
• Gain hands-on experience with cutting-edge cloud and database technologies.
• Make a real impact by ensuring mission-critical operations run smoothly.
• Be part of a collaborative and innovation-driven team that values technical excellence.
• Opportunities for professional growth and certification support.

Hexagon is a global leader in digital reality solutions, combining sensor, software and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications.
Hexagon’s Asset Lifecycle Intelligence division helps clients design, construct, and operate more profitable, safe, and sustainable industrial facilities. We empower customers to unlock data, accelerate industrial project modernization and digital maturity, increase productivity, and move the sustainability needle.
Our technologies help produce actionable insights that enable better decision-making and intelligence across the asset lifecycle of industrial projects, leading to improvements in safety, quality, efficiency, and productivity, which contribute to Economic and Environmental Sustainability.
Hexagon (Nasdaq Stockholm: HEXA B) has approximately 25,000 employees in 50 countries and net sales of approximately 5.4bn EUR. Learn more at hexagon.com and follow us @HexagonAB.

At Hexagon, if you can see it, you can do it. Hexagon’s Asset Lifecyle Intelligence division puts their trust in you so that you can bring your ideas to life. We have emerged as one of the most engaged and enabled workplaces*. We are committed to creating an environment that is truly supportive by providing the resources you need to fully support your ambitions, no matter who you are or where you are in the world.
* In the recently concluded workplace effectiveness survey by Korn Ferry, a global HR advisory firm, Hexagon, Asset Lifecycle Intelligence division has emerged as one of the most Engaged and Enabled workplaces, when compared to similar organizations that Korn Ferry partners with.

At Hexagon, we believe that diverse and inclusive teams are critical to the success of our people and our business. Everyone is welcome—as an inclusive workplace, we do not discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.
Respect is the cornerstone of how we operate, so speak up and be yourself. You are valued here.

• Top Job Searches

Job Location (Short): Dubai, United Arab Emirates

Workplace Type: Hybrid

Business Unit: ALI

Hexagon’s Asset Lifecycle Intelligence division (Hexagon) is seeking a Cloud Solutions Consultant.

At Hexagon, we are shaping the future with cutting-edge digital reality solutions that drive innovation across industries. As a Cloud Solutions Consultant, you will play a critical role in ensuring seamless cloud and database operations while working closely with key stakeholders.

This is an exciting opportunity to be at the forefront of cloud technology, supporting real-world applications that make a difference. If you are technically skilled, customer-focused, and eager to grow in a fast-paced environment, we want to hear from you.

This role combines database administration, cloud infrastructure management, and system customization, ensuring smooth and efficient service delivery.

You will engage directly with customers, handle high-priority technical requests, and help drive cloud performance and security. Your work will ensure data integrity, seamless migrations, and optimized cloud environments, directly impacting our ability to deliver world-class solutions.

• Be the go-to technical expert, providing responsive and customer-focused support for cloud and database requests.
• Engage with customers directly, providing timely updates, addressing concerns, and ensuring a seamless delivery experience.
• Execute SQL queries and provide accurate, real-time insights.
• Ensure secure and compliant database backups.
• Manage data migrations between test and production environments while maintaining integrity.
• Deploy approved system customizations for design, visualization, and engineering solutions.
• Monitor database performance, with focus on scalability and reliability.
• Administer and enhance Microsoft Azure Cloud environments, ensuring top-tier performance and security.
• Automate routine tasks using PowerShell, Python, or Bash for improved efficiency.
• Collaborate with global teams to improve infrastructure and deployment processes.
• Maintain an exceptional attention to detail, ensuring all processes meet high-quality standards.
• Participate in On-Call for critical system support.

• Bachelor’s degree in a technology-related field or equivalent experience.
• 6-10 years of experience in database administration and cloud infrastructure management.
• Proven experience managing Microsoft Azure Cloud environments in an enterprise setting.
• Strong SQL expertise, with experience in Microsoft SQL Server (Azure SQL Database, Oracle, PostgreSQL, MongoDB is a plus).
• Expertise in Windows Server environments, including Active Directory, DNS, and Group Policy.
• Hands-on experience with SQL administration, optimization, and backup strategies.
• Familiarity with cloud automation tools (Terraform, Puppet, PowerShell).
• Understanding of IT infrastructure processes, including monitoring, disaster recovery, and performance tuning.
• Knowledge of Identity and Access Management (IAM) principles and best practices.
• Experience with Okta platform features and authentication protocols such as SAML, OAuth, and other federated identity standards.
• Understanding of Change Management Processes
• Strong troubleshooting, problem-solving, and analytical skills.

• Customer-first approach – You enjoy working with stakeholders and delivering exceptional service.
• Detail-oriented mindset – You ensure every request is handled accurately and efficiently.
• Proactive problem-solver – You anticipate issues before they arise and take initiative to improve systems.
• Strong communicator – You can translate complex technical concepts into clear, actionable insights.
• Adaptable and eager to learn – You stay ahead of industry trends and embrace continuous improvement.
• Effective Asynchronous Communication - You have a demonstrated ability to effectively communicate and collaborate asynchronously, ensuring clear and timely information exchange across different time zones and schedules.

• Certifications in Microsoft SQL Server, Azure SQL Database, or Oracle Database.
• Azure certifications (e.g., AZ-104, AZ-305).

• Work with a globally recognized leader in digital reality solutions.
• Gain hands-on experience with cutting-edge cloud and database technologies.
• Make a real impact by ensuring mission-critical operations run smoothly.
• Be part of a collaborative and innovation-driven team that values technical excellence.
• Opportunities for professional growth and certification support.

Hexagon is a global leader in digital reality solutions, combining sensor, software, and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality, and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications.

Hexagon’s Asset Lifecycle Intelligence division helps clients design, construct, and operate more profitable, safe, and sustainable industrial facilities. We empower customers to unlock data, accelerate industrial project modernization and digital maturity, increase productivity, and move the sustainability needle.

Our technologies help produce actionable insights that enable better decision-making and intelligence across the asset lifecycle of industrial projects, leading to improvements in safety, quality, efficiency, and productivity, which contribute to Economic and Environmental Sustainability.

Hexagon (Nasdaq Stockholm: HEXA B) has approximately 25,000 employees in 50 countries and net sales of approximately 5.4bn EUR. Learn more at hexagon.com and follow us @HexagonAB.

At Hexagon, if you can see it, you can do it. Hexagon’s Asset Lifecycle Intelligence division puts their trust in you so that you can bring your ideas to life. We have emerged as one of the most engaged and enabled workplaces. We are committed to creating an environment that is truly supportive by providing the resources you need to fully support your ambitions, no matter who you are or where you are in the world.

At Hexagon, we believe that diverse and inclusive teams are critical to the success of our people and our business. Everyone is welcome—as an inclusive workplace, we do not discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.

Respect is the cornerstone of how we operate, so speak up and be yourself. You are valued here.

• Sub Division: Personal Banking - Digital
• Division: Personal, Wealth & Business Banking

First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We’re in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you’ll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting different viewpoints, we grow stronger – together.

Be a subject matter expert on all existing customer engagement and onboarding services to create UX UI Design customer journeys on all Digital Channels (Mobile, Web & Staff Tablets) and Digital Products (CASA, Cards, Lending, NHL, Elite etc).

UX UI Design activities would include to work as part of cross-functional teams in unison to conduct best practise market user research, usability testing, create new digital customer journeys before launch to customer and staff which contributes to the overall innovation delivery of digital product solutions - as well as also the continuous support & maintenance design testing activities as part of ongoing journey efficiencies

Key Responsibility

• Design transformative customer journeys across all digital channels and products in consideration to Product Owner requirements, including to act as a quality control for ad hoc sanity design testing prior to the go live of new digital solutions across multiple delivery squads driving innovation and the best customer experience in the market.
• Establish trusted partnerships with Business Product teams, Frontline sales staff teams, Operations and processing teams, Vendors, Technology and other internal teams.

Generic Accountabilities:

• Act as key liaison between cross functional teams of product, technology, ops & sales teams to create the best user experience customer journey across any new or existing digital solution
• Perform design user research, identify design elements meeting business requirements and create the overall user design journey for the relevant aligned to scope of the innovation delivery project and/ or support & maintenance journey enhancements
• Design artefacts (UX UI Figma), execute in accordance to business requirements
• Communicate with stakeholders for Progress reviews and UX UI Design sign off
• Collaborate within squad and wider stakeholders as part of Design team, aligned to design standards
• Perform ad hoc maintenance sanity design testing on existing digital channel services and product customer journeys to ensure all functionalities are working as designed
• Works closely with all Product Owners to quality control design test new digital initiatives prior to launch

Digital Design Support

• Relentlessly be the voice of business and customer while driving technology led business solutions to identify UX UI design scope for all innovation delivery across all digital channels & products.
• Represent, interface and engage with relevant business teams, operations- & sales teams and technology to act as key liaison and voice of the customer and business user when conducting design activities on a solution
• Understand the customer, market and business needs and align them with the strategic direction of the business segment and organization in supporting all digital channels services & onboarding product journeys
• Identify, investigate and solve for any UX UI design and user experience problem statements and move quickly in partnership with Product Owner and Technology to execute in order to have minimal to no impact to the customer and operational processes.
• Having a focused objective from a design point of view is key to get things implemented and done. Break down complex problems into actionable solutions.
• Build and design the UX UI customer journey aligned to set design governance standard for each assigned initiative across all digital channels & product customer journeys
• Execute all design deliverables in accordance to the unit’s design practices, design system and governance procedures to ensure consistency and harmony across design deliverable outputs
• Lead the identification of opportunities for continuous improvement and sustainability in the design of customer journeys considering global UX standards, user research, design practises.

Reporting

• Ensure that all unit reports are prepared timely and accurately and meet Bank requirements, policies and quality standards

Agile

• Ensure all design artefacts including designed customer journeys are delivered in accordance of the delivery squad’s business requirements logged on JIRA, sprint planning and execution delivery commitments
• Lead all design sanity testing activities and ensure deliverables are completed as part of the agreed testing cycle

Communication & Reporting

• Communicate effectively with the different teams (business, design, technology, security, legal etc.) to ensure visibility into the department’s direction.
• Communicate & justify the rationale behind the proposed designed customer journey to key stakeholders and interested parties. It is crucial that the business understands the design thinking process, design elements, user experience, impact and proposed UX UI customer journey aligned to business requirements

• Excellent written and verbal communication skills given the function requires constant communication and problem solving across multiple cross functional teams
• Extensive experience in implementation of business change and process improvements
• Proficiency in Design Thinking and UX UI methodologies– proven development in innovation & impactful design of customer journeys
• 2-3 years’ experience as a Digital Design and UX UI Best Practise methodologies in relevant specialization
• 2-3 years’ relevant experience in product management functions designing and developing digital solutions.
• 2-3 years’ experience working in software development environment using one of the agile methodologies.
• Design related studies and Bachelor’s degree in business/engineering/computer science or related discipline.

Specific training and certifications for Agile Delivery i.e. Scrum Master and Agile Product Owner or related disciplines.

Be a subject matter expert on all existing customer engagement and onboarding services to create UX UI Design customer journeys on all Digital Channels (Mobile Web & Staff Tablets) and Digital Products (CASA Cards Lending NHL Elite etc).

UX UI Design activities would include to work as part of cross-functional teams in unison to conduct best practise market user research usability testing create new digital customer journeys before launch to customer and staff which contributes to the overall innovation delivery of digital product solutions - as well as also the continuous support & maintenance design testing activities as part of ongoing journey efficiencies

Key Responsibility

• Design transformative customer journeys across all digital channels and products in consideration to Product Owner requirements including to act as a quality control for ad hoc sanity design testing prior to the go live of new digital solutions across multiple delivery squads driving innovation and the best customer experience in the market.
• Establish trusted partnerships with Business Product teams Frontline sales staff teams Operations and processing teams Vendors Technology and other internal teams.

• Generic Accountabilities:

• Act as key liaison between cross functional teams of product technology ops & sales teams to create the best user experience customer journey across any new or existing digital solution
• Perform design user research identify design elements meeting business requirements and create the overall user design journey for the relevant aligned to scope of the innovation delivery project and/ or support & maintenance journey enhancements
• Design artefacts (UX UI Figma) execute in accordance to business requirements
• Communicate with stakeholders for Progress reviews and UX UI Design sign off
• Collaborate within squad and wider stakeholders as part of Design team aligned to design standards
• Perform ad hoc maintenance sanity design testing on existing digital channel services and product customer journeys to ensure all functionalities are working as designed
• Works closely with all Product Owners to quality control design test new digital initiatives prior to launch

• Digital Design Support

• Relentlessly be the voice of business and customer while driving technology led business solutions to identify UX UI design scope for all innovation delivery across all digital channels & products.
• Represent interface and engage with relevant business teams operations- & sales teams and technology to act as key liaison and voice of the customer and business user when conducting design activities on a solution
• Understand the customer market and business needs and align them with the strategic direction of the business segment and organization in supporting all digital channels services & onboarding product journeys
• Identify investigate and solve for any UX UI design and user experience problem statements and move quickly in partnership with Product Owner and Technology to execute in order to have minimal to no impact to the customer and operational processes.
• Having a focused objective from a design point of view is key to get things implemented and done. Break down complex problems into actionable solutions.
• Build and design the UX UI customer journey aligned to set design governance standard for each assigned initiative across all digital channels & product customer journeys

• Policies Systems Processes & Procedures

• Execute all design deliverables in accordance to the units design practices design system and governance procedures to ensure consistency and harmony across design deliverable outputs

• Continuous Improvement

• Lead the identification of opportunities for continuous improvement and sustainability in the design of customer journeys considering global UX standards user research design practises.

• Reporting

• Ensure that all unit reports are prepared timely and accurately and meet Bank requirements policies and quality standards

• Agile

• Ensure all design artefacts including designed customer journeys are delivered in accordance of the delivery squads business requirements logged on JIRA sprint planning and execution delivery commitments
• Lead all design sanity testing activities and ensure deliverables are completed as part of the agreed testing cycle

• Communication & Reporting

• Communicate effectively with the different teams (business design technology security legal etc.) to ensure visibility into the departments direction.
• Communicate & justify the rationale behind the proposed designed customer journey to key stakeholders and interested parties. It is crucial that the business understands the design thinking process design elements user experience impact and proposed UX UI customer journey aligned to business requirements

Qualifications :

Minimum Experience

• Excellent written and verbal communication skills given the function requires constant communication and problem solving across multiple cross functional teams
• Extensive experience in implementation of business change and process improvements
• Proficiency in Design Thinking and UX UI methodologies proven development in innovation & impactful design of customer journeys
• 2-3 years experience as a Digital Design and UX UI Best Practise methodologies in relevant specialization
• 2-3 years relevant experience in product management functions designing and developing digital solutions.
• 2-3 years experience working in software development environment using one of the agile methodologies.

Minimum Qualification

• Design related studies and Bachelors degree in business/engineering/computer science or related discipline.

Specific training and certifications for Agile Delivery i.e. Scrum Master and Agile Product Owner or related disciplines.

Remote Work :

No

Employment Type :

Full-time

• Sub Division: Personal Banking - Digital
• Division: Personal, Wealth & Business Banking

First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We're in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you'll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting different viewpoints, we grow stronger – together.

Be a subject matter expert on all existing customer engagement and onboarding services to create UX UI Design customer journeys on all Digital Channels (Mobile, Web & Staff Tablets) and Digital Products (CASA, Cards, Lending, NHL, Elite etc).

UX UI Design activities would include to work as part of cross-functional teams in unison to conduct best practise market user research, usability testing, create new digital customer journeys before launch to customer and staff which contributes to the overall innovation delivery of digital product solutions - as well as also the continuous support & maintenance design testing activities as part of ongoing journey efficiencies

Key Responsibility

• Design transformative customer journeys across all digital channels and products in consideration to Product Owner requirements, including to act as a quality control for ad hoc sanity design testing prior to the go live of new digital solutions across multiple delivery squads driving innovation and the best customer experience in the market.
• Establish trusted partnerships with Business Product teams, Frontline sales staff teams, Operations and processing teams, Vendors, Technology and other internal teams.

Generic Accountabilities:

• Act as key liaison between cross functional teams of product, technology, ops & sales teams to create the best user experience customer journey across any new or existing digital solution
• Perform design user research, identify design elements meeting business requirements and create the overall user design journey for the relevant aligned to scope of the innovation delivery project and/ or support & maintenance journey enhancements
• Design artefacts (UX UI Figma), execute in accordance to business requirements
• Communicate with stakeholders for Progress reviews and UX UI Design sign off
• Collaborate within squad and wider stakeholders as part of Design team, aligned to design standards
• Perform ad hoc maintenance sanity design testing on existing digital channel services and product customer journeys to ensure all functionalities are working as designed
• Works closely with all Product Owners to quality control design test new digital initiatives prior to launch

Digital Design Support

• Relentlessly be the voice of business and customer while driving technology led business solutions to identify UX UI design scope for all innovation delivery across all digital channels & products.
• Represent, interface and engage with relevant business teams, operations- & sales teams and technology to act as key liaison and voice of the customer and business user when conducting design activities on a solution
• Understand the customer, market and business needs and align them with the strategic direction of the business segment and organization in supporting all digital channels services & onboarding product journeys
• Identify, investigate and solve for any UX UI design and user experience problem statements and move quickly in partnership with Product Owner and Technology to execute in order to have minimal to no impact to the customer and operational processes.
• Having a focused objective from a design point of view is key to get things implemented and done. Break down complex problems into actionable solutions.
• Build and design the UX UI customer journey aligned to set design governance standard for each assigned initiative across all digital channels & product customer journeys
• Execute all design deliverables in accordance to the unit's design practices, design system and governance procedures to ensure consistency and harmony across design deliverable outputs
• Lead the identification of opportunities for continuous improvement and sustainability in the design of customer journeys considering global UX standards, user research, design practises.

Reporting

• Ensure that all unit reports are prepared timely and accurately and meet Bank requirements, policies and quality standards

Agile

• Ensure all design artefacts including designed customer journeys are delivered in accordance of the delivery squad's business requirements logged on JIRA, sprint planning and execution delivery commitments
• Lead all design sanity testing activities and ensure deliverables are completed as part of the agreed testing cycle

Communication & Reporting

• Communicate effectively with the different teams (business, design, technology, security, legal etc.) to ensure visibility into the department's direction.
• Communicate & justify the rationale behind the proposed designed customer journey to key stakeholders and interested parties. It is crucial that the business understands the design thinking process, design elements, user experience, impact and proposed UX UI customer journey aligned to business requirements

• Excellent written and verbal communication skills given the function requires constant communication and problem solving across multiple cross functional teams
• Extensive experience in implementation of business change and process improvements
• Proficiency in Design Thinking and UX UI methodologies– proven development in innovation & impactful design of customer journeys
• 2-3 years' experience as a Digital Design and UX UI Best Practise methodologies in relevant specialization
• 2-3 years' relevant experience in product management functions designing and developing digital solutions.
• 2-3 years' experience working in software development environment using one of the agile methodologies.
• Design related studies and Bachelor's degree in business/engineering/computer science or related discipline.

Specific training and certifications for Agile Delivery i.e. Scrum Master and Agile Product Owner or related disciplines.

Be a subject matter expert on all existing customer engagement and onboarding services to create UX UI Design customer journeys on all Digital Channels (Mobile Web & Staff Tablets) and Digital Products (CASA Cards Lending NHL Elite etc).

UX UI Design activities would include to work as part of cross-functional teams in unison to conduct best practise market user research usability testing create new digital customer journeys before launch to customer and staff which contributes to the overall innovation delivery of digital product solutions - as well as also the continuous support & maintenance design testing activities as part of ongoing journey efficiencies

Key Responsibility

• Design transformative customer journeys across all digital channels and products in consideration to Product Owner requirements including to act as a quality control for ad hoc sanity design testing prior to the go live of new digital solutions across multiple delivery squads driving innovation and the best customer experience in the market.
• Establish trusted partnerships with Business Product teams Frontline sales staff teams Operations and processing teams Vendors Technology and other internal teams.

• Generic Accountabilities:

• Act as key liaison between cross functional teams of product technology ops & sales teams to create the best user experience customer journey across any new or existing digital solution
• Perform design user research identify design elements meeting business requirements and create the overall user design journey for the relevant aligned to scope of the innovation delivery project and/ or support & maintenance journey enhancements
• Design artefacts (UX UI Figma) execute in accordance to business requirements
• Communicate with stakeholders for Progress reviews and UX UI Design sign off
• Collaborate within squad and wider stakeholders as part of Design team aligned to design standards
• Perform ad hoc maintenance sanity design testing on existing digital channel services and product customer journeys to ensure all functionalities are working as designed
• Works closely with all Product Owners to quality control design test new digital initiatives prior to launch

• Digital Design Support

• Relentlessly be the voice of business and customer while driving technology led business solutions to identify UX UI design scope for all innovation delivery across all digital channels & products.
• Represent interface and engage with relevant business teams operations- & sales teams and technology to act as key liaison and voice of the customer and business user when conducting design activities on a solution
• Understand the customer market and business needs and align them with the strategic direction of the business segment and organization in supporting all digital channels services & onboarding product journeys
• Identify investigate and solve for any UX UI design and user experience problem statements and move quickly in partnership with Product Owner and Technology to execute in order to have minimal to no impact to the customer and operational processes.
• Having a focused objective from a design point of view is key to get things implemented and done. Break down complex problems into actionable solutions.
• Build and design the UX UI customer journey aligned to set design governance standard for each assigned initiative across all digital channels & product customer journeys

• Policies Systems Processes & Procedures

• Execute all design deliverables in accordance to the units design practices design system and governance procedures to ensure consistency and harmony across design deliverable outputs

• Continuous Improvement

• Lead the identification of opportunities for continuous improvement and sustainability in the design of customer journeys considering global UX standards user research design practises.

• Reporting

• Ensure that all unit reports are prepared timely and accurately and meet Bank requirements policies and quality standards

• Agile

• Ensure all design artefacts including designed customer journeys are delivered in accordance of the delivery squads business requirements logged on JIRA sprint planning and execution delivery commitments
• Lead all design sanity testing activities and ensure deliverables are completed as part of the agreed testing cycle

• Communication & Reporting

• Communicate effectively with the different teams (business design technology security legal etc.) to ensure visibility into the departments direction.
• Communicate & justify the rationale behind the proposed designed customer journey to key stakeholders and interested parties. It is crucial that the business understands the design thinking process design elements user experience impact and proposed UX UI customer journey aligned to business requirements

Qualifications :

Minimum Experience

• Excellent written and verbal communication skills given the function requires constant communication and problem solving across multiple cross functional teams
• Extensive experience in implementation of business change and process improvements
• Proficiency in Design Thinking and UX UI methodologies proven development in innovation & impactful design of customer journeys
• 2-3 years experience as a Digital Design and UX UI Best Practise methodologies in relevant specialization
• 2-3 years relevant experience in product management functions designing and developing digital solutions.
• 2-3 years experience working in software development environment using one of the agile methodologies.

Minimum Qualification

• Design related studies and Bachelors degree in business/engineering/computer science or related discipline.

Specific training and certifications for Agile Delivery i.e. Scrum Master and Agile Product Owner or related disciplines.

Remote Work :

No

Employment Type :

Full-time

Join in-person classes at TeachMeCode in Dubai and become a specialist in UX/UI Design , Front-End , Back-End , Full-Stack Development , and more.

Hello there! Welcome to TeachMeCode Institute. How can we help you?

Join our in-person classes at TeachMeCode’s campus in Dubai and have the best learning environment.

1. UX/UI Design
   Explore the features of Figma and learn how to create exceptional web and mobile UI/UX designs. By the end of this course, you will have the skills to design user-friendly and visually appealing interfaces for both web and mobile applications.
2. Front-End Development
   Gain a solid understanding of essential web technologies and become a front-end specialist. Learn how to create interactive web pages that respond to user interactions and are fully responsive across all devices. Develop the skills to build dynamic websites that provide a seamless user experience.
3. Back-End Development
   Begin a comprehensive journey into backend development with PHP, MySQL, and Laravel. By the end of this course, you will be skilled in building secure web applications, designing efficient databases, and utilizing Laravel's features to create advanced, feature-rich websites.
4. Python Programming
   Learn the fundamentals of Python programming and master the Django framework. By the end of this course, you will have the expertise to write efficient Python code and develop dynamic web applications using Django, empowering you to build scalable and secure websites.
5. Mobile App Development
   With Java and Android Studio, you'll learn how to build strong mobile apps and design efficient databases. By the end of the course, you'll be skilled at using Android Studio to create exciting and fully functional apps.
6. Full-Stack Development
   Master in-demand skills with our full-stack web development curriculum, guided by expert instructors with real-world experience. By the end of this bootcamp, you will be confident and prepared to enter the IT job market.
7. Python Bootcamp
   Our Python Bootcamp is designed to equip you with highly sought-after skills. Our seasoned instructors bring real-world expertise to the classroom. Upon completing this bootcamp, you’ll be ready to enter the job market with confidence and preparation.
8. Artificial Intelligence and Machine Learning
   Join our hands-on bootcamp to explore the exciting fields of Artificial Intelligence (AI) and Machine Learning (ML). This course is perfect for beginners and those wanting to enhance their skills. You'll start with the basics of Python programming and learn the key concepts of AI and ML.
9. Data Analytics Intensive
   Become a data expert with our Data Analytics Intensive Bootcamp. This course is designed to give you the skills and knowledge you need to succeed in today's data-focused world. You'll get hands-on training and an industry-recognized certification, making it perfect for beginners and anyone wanting to advance their career in data analytics.
10. Junior Developer
    Have the skills to create their own websites, transforming into a coding champion in the making! They'll gain confidence, creativity, and a strong foundation for future tech endeavors.

Join in-person classes at TeachMeCode in Dubai and become a specialist in UX/UI Design, Front-End, Back-End, Full-Stack Development, and more.

Hello there! Welcome to TeachMeCode Institute. How can we help you?

Join our in-person classes at TeachMeCode’s campus in Dubai and have the best learning environment.

• UX/UI Design
  Explore the features of Figma and learn how to create exceptional web and mobile UI/UX designs. By the end of this course, you will have the skills to design user-friendly and visually appealing interfaces for both web and mobile applications.
• Front-End Development
  Gain a solid understanding of essential web technologies and become a front-end specialist. Learn how to create interactive web pages that respond to user interactions and are fully responsive across all devices. Develop the skills to build dynamic websites that provide a seamless user experience.
• Back-End Development
  Begin a comprehensive journey into backend development with PHP, MySQL, and Laravel. By the end of this course, you will be skilled in building secure web applications, designing efficient databases, and utilizing Laravel's features to create advanced, feature-rich websites.
• Python Programming
  Learn the fundamentals of Python programming and master the Django framework. By the end of this course, you will have the expertise to write efficient Python code and develop dynamic web applications using Django, empowering you to build scalable and secure websites.
• Mobile App Development
  With Java and Android Studio, you'll learn how to build strong mobile apps and design efficient databases. By the end of the course, you'll be skilled at using Android Studio to create exciting and fully functional apps.
• Full-Stack Development
  Master in-demand skills with our full-stack web development curriculum, guided by expert instructors with real-world experience. By the end of this bootcamp, you will be confident and prepared to enter the IT job market.
• Python Bootcamp
  Our Python Bootcamp is designed to equip you with highly sought-after skills. Our seasoned instructors bring real-world expertise to the classroom. Upon completing this bootcamp, you’ll be ready to enter the job market with confidence and preparation.
• Artificial Intelligence and Machine Learning
  Join our hands-on bootcamp to explore the exciting fields of Artificial Intelligence (AI) and Machine Learning (ML). This course is perfect for beginners and those wanting to enhance their skills. You'll start with the basics of Python programming and learn the key concepts of AI and ML.
• Data Analytics Intensive
  Become a data expert with our Data Analytics Intensive Bootcamp. This course is designed to give you the skills and knowledge you need to succeed in today's data-focused world. You'll get hands-on training and an industry-recognized certification, making it perfect for beginners and anyone wanting to advance their career in data analytics.
• Junior Developer
  Have the skills to create their own websites, transforming into a coding champion in the making! They'll gain confidence, creativity, and a strong foundation for future tech endeavors.