3 184 E Commerce & Social Media jobs in the United Arab Emirates

Analyst, B2B Commerce Portal

Abu Dhabi, Abu Dhabi ADNOC

Posted 3 days ago

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Job Description

full time
JOB PURPOSE

Responsible for overseeing customer account management, ensuring smooth portal operations, and efficiently handling customer feedback. This role includes the administration and optimization of the company's B2B digital commerce platform. Additionally, it ensures seamless order management and facilitates collaboration across internal teams to enhance customer experience and maximize portal functionality.

KEY ACCOUNTABILITIES

Job Specific Accountabilities

Customer Account & Portal Operations
  • Manage customer accounts and ensure accurate and timely setup, maintenance, and support through the B2B portal.
  • Monitor portal performance to ensure smooth navigation, minimal downtime, and prompt handling of customer queries and feedback.
  • Ensure accurate and timely updates to customer information.
  • Identify recurring issues, recommend improvements and resolve customer queries and feedback promptly to maintain high customer satisfaction levels.
  • Regularly review portal analytics to identify areas for improvement.


Order Management Support
  • Assist in overseeing the entire order lifecycle, including placement, tracking, returns, and payment resolution.
  • Ensure that flexible payment options are available and functioning properly to meet customer needs.
  • Coordinate with finance and logistics teams to ensure seamless backend processing of transactions.
  • Streamline order processing and returns to enhance efficiency.


Cross-functional Collaboration
  • Work closely with sales and communications teams to support digital campaigns, promotions, and seasonal offerings on the portal.
  • Liaise with Marketing group to publish and update promotional content, product descriptions, banners, and customer engagement tools.
  • Facilitate effective communication between internal teams to ensure alignment on portal related activities.


Portal Governance & Process Optimization
  • Define and enforce best practices in portal usage, user support, and workflow automation.
  • Act as the point of contact for internal / external stakeholders during the portal's design, enhancement, and post-Go-Live stages.
  • Collect and analyse user feedback and performance data to recommend functional improvements and feature enhancements.


Technical Coordination & Data Compliance
  • Partner with the Digital Division for backend portal maintenance, user access management, and system upgrades.
  • Ensure compliance with ADD data security protocols and industry privacy regulations
  • Maintain documentation related to portal processes, user guides, and system configuration.


QUALIFICATIONS, EXPERIENCE, KNOWLEDGE & SKILLS

Minimum Qualification
  • Bachelor's degree in business administration, Information Technology, Digital Marketing, or a related field.


Minimum Experience & Knowledge & Skills
  • 6 years of experience in Business Administration, Information Technology, Digital Marketing, or a related field.
  • Experience in managing customer accounts and digital order management systems
  • Strong experience in Microsoft applications (PowerPoint/Excel/Word)
  • Working knowledge of B2B e-commerce platforms and customer relationship management tools.
  • Understanding of order management workflows, payment integrations, and return handling.
  • Proficiency in data analytics tools to generate user engagement and performance reports.
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Head of Social Media Operations Elite Force Consultancy

New
Dubai, Dubai Elite Force

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Job Description
Lead PR & Marketing, focused in the Blockchain space & come up with several marketing strategies, including Social Media management, and are looking for a creative and experienced individual to head this department.
Requirements:

  • Be able to manage a team of 15 staff
  • Understand crypto and blockchain, and know-how create social media content for this industry.
  • Must be able to work under pressure
  • Must build strong relationships with existing clients
  • Must be able to liaise with the graphic design team for content
  • Must be able to manage Luna PR’s own social media
  • Must be able to bring and sustain revenue into this department
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Web Developer

New
Dubai, Dubai Sisdss

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Web Developer in Dubai to develop websites, work with Shopify, and ensure responsiveness. Open to Filipinos and Indians, age 30 and below, with 1 year UAE experience.

Job Description / Role
  • Position Title: Web Developer
  • Employment Type: Full Time
  • Salary: up to 10K AED all-inclusive depending on experience and qualifications
  • Job Location: Dubai, UAE
Requirements
  • About the Client: A known marketing consultancy based in Dubai.
  • Qualifications:
  • - Open to Filipino and Indian nationals
  • - 30 years old and below
  • - At least 1 year UAE experience in building or maintaining websites for e-learning or subscription-based services is a plus
  • - Proficiency in Shopify and other e-commerce platforms.
About the company

RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.

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Assistant Store Manager | Retail | Ted Baker | Dubai, UAE

New
Dubai, Dubai Robinson & Co (Singapore) Pte Ltd

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Assistant Store Manager | Retail | Ted Baker | Dubai, UAE

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role

The Assistant Store Manager plays a pivotal role in the seamless operation of the store, acting as the primary leader in the absence of the store manager. The Assistant Store Manager will be accountable for sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and the training and development of the entire staff.

What you will do

  • Coaching, Team Management, Development of an Engaged Team.
  • Operational SOP, Drive operational & service excellence.
  • Financial Management, Driving store sales and profit.
  • High level of customer service.

Required Skills to be successful

  • Previous managerial experience in retail, with proven track record of sales and profitability achievement.
  • Effective communication and interpersonal skills to effectively engage with team members at all levels, Good English skills.
  • Demonstrated commitment to putting the customer first, Ability to resolve customer issues and delivering outstanding service.
  • Strong organizational and problem-solving skills to manage complex operational challenges effectively

What equips you for the role:

Qualifications & Experience:

  • Education: Diploma or equivalent
  • Experience:
    • 3 years of experience in retail operations at a supervisory level or similar position
  • Strong analytical and time management skills.
  • Collaborative teamwork approach.
  • Proficiency in managing processes and reporting.

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

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Customer Service Representative (Emiratisation)

New
Dubai, Dubai Hilti (Canada) Corporation

Posted today

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Job Description

What's the role?

The Customer Service Representative is part of the customer service team for Hilti Emirates and is responsible for offering an exceptional level of service to our Hilti clients.

What does the role involve?

As a Customer Service Representative at Hilti, your role involves delivering exceptional support and ensuring customer satisfaction through efficient and professional interactions. Key responsibilities include:

  1. Processing all contacts (inbound and outbound email, fax, chat, and voice) from customers in an efficient and professional manner to satisfy various needs such as product & application questions, pricing inquiries, stock availability, delivery status, and updating field personnel.
  2. Managing customer complaints actively and providing First Contact Solution where possible. Following up on open tasks daily to ensure customer satisfaction.
  3. Taking responsibility for Customer Master Data by ensuring 100% accuracy and completeness when entering new accounts, project locations, and contact details into the SAP system.
  4. Promoting the use of other sales channels to the customer to drive Multi Channel System orchestration.
  5. Supporting field-based personnel by providing timely, detailed, and accurate communication, sales leads, and arranging contact/site visits with customers.
  6. Acting as a central point of contact for customers by interfacing with departments such as Technical Sales, Key Account Managers, Technical Support, Hilti Centre, After Market Service, Credit Services, Logistics, Product Management, and courier services to provide quality Customer Service.
  7. Maintaining additional tasks as identified by management, including administration (such as account holds, back orders, steering orders, certificate creation), sales, productivity, and quality.
What you need is:
  • UAE National Family Book (to comply with the UAE Emiratization law)
  • A Bachelor’s Degree
  • Proficiency in English (verbal and written)
  • Good computer skills, ideally SAP
  • An excellent telephone manner
  • Exceptional interpersonal and negotiation skills
  • High commitment to customer satisfaction
  • Team playing skills with strong customer orientation
  • Self-motivation, highly energetic, outgoing character, and willingness to explore self-potential in different areas
Why should you apply?

Year upon year, we are recognized as one of the top 'Great Place to Work' employers, both globally and locally. When you meet us, you'll understand why. We have a diverse team of people with various nationalities, backgrounds, and experiences. Success at Hilti is based on teamwork and ability, regardless of your background.

What do we offer?

Show us what you’re made of, and we’ll offer you opportunities to move around the business, work abroad, experience different job functions, and explore different markets. It’s a great way to find the right match for your ambitions and achieve the exciting career you’re after.

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Front End Web Developer - New Fields Exhibition Organizing LLC

New
Dubai, Dubai Forte Digital Poland

Posted today

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Posted 2 days ago

Full time

Dubai, AE

Junior

Salary Range: AED 3,000 - AED 5,000

Full Job Description

Summary

Seeking a skilled Web Developer for innovative website design and development, proficient in HTML/CSS, PHP, ASP.NET, or similar. Full-time role, AED 3,000-5,000/month.

Job Brief

We are looking for an outstanding Web Developer to be responsible for the coding, innovative design, and layout of our website. Web developer responsibilities include building our website from concept all the way to completion from the bottom up, fashioning everything from the home page to site layout and function.

Responsibilities

  1. Write well designed, testable, efficient code by using best software development practices.
  2. Create website layout/user interface by using standard HTML/CSS practices.
  3. Integrate data from various back-end services and databases.
  4. Gather and refine specifications and requirements based on technical needs.
  5. Create and maintain software documentation.
  6. Be responsible for maintaining, expanding, and scaling our site.
  7. Stay plugged into emerging technologies/industry trends and apply them into operations and activities.
  8. Cooperate with web designers to match visual design intent.

Requirements and Skills

Job Type: Full-time

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Head of Digital Marketing (In-House, UAE)

New
Abu Dhabi, Abu Dhabi Hanson Search

Posted today

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Job Description

A rare and senior-level opportunity has arisen for a visionary digital marketing leader to drive strategy and performance for a globally focused business with growing international influence. As the Head of Digital Marketing, you will own the digital and social media ecosystem — from platform strategy to content, innovation, and optimisation — across all touchpoints. This is a high-impact role at the centre of brand, audience engagement, and business growth.

Digital Marketing Strategy – Global Digital Ecosystem
  • Lead the development and execution of a bold, integrated digital marketing strategy aligned with business priorities and brand narrative
  • Oversee all owned digital platforms including corporate websites and social channels (LinkedIn, Instagram, YouTube, Facebook, X/Twitter, Snapchat)
  • Ensure content and campaigns are data-driven, audience-focused, and high-performing
  • Shape and execute content frameworks that deliver consistency, quality, and impact across platforms
Digital Innovation – Lead Performance, UX and SEO
  • Champion digital innovation, bringing in new technologies and methodologies to enhance engagement
  • Guide full-scale website development and UX redesign projects
  • Oversee robust SEO strategies to maximise visibility, discoverability, and brand authority
  • Use analytics to measure campaign performance, optimise activity, and drive continuous improvement
Digital Governance and Leadership – Build Influence and Capability
  • Own brand governance and digital risk management across all platforms
  • Ensure compliance with industry best practices and internal standards for brand safety
  • Collaborate across corporate affairs, marketing, PR, and content teams to ensure alignment
  • Lead, inspire, and develop digital teams to foster a culture of creativity, agility, and excellence
  • Manage digital marketing budgets with a focus on effectiveness and long-term value
Candidate Profile – Global Digital Marketing Leader
  • Experience in digital marketing leadership roles, ideally in complex, global B2B environments
  • Strong expertise across website development, content strategy, paid and organic social, SEO, UX, and analytics
  • Experience overseeing large digital ecosystems and high-profile campaigns
  • Track record of digital innovation and performance marketing at scale
  • Excellent leadership and stakeholder engagement skills
This is a defining opportunity for a digital marketing leader to shape the global digital voice of a business with ambition, visibility, and momentum. Based in UAE, this role is open to international candidates with relevant experience driving large-scale digital programmes. If you have the relevant experience and this opportunity sounds interesting to you, please get in touch with including a copy of your CV as soon as possible via the form below. Hanson Search is a leading talent advisory and executive search consultancy with consultants based across the UAE ,UK, USA, andEurope. We specialise in business-critical roles that drive revenue, reputation, and risk, with dedicated teams in Communication s, Government Relations,Financial Communications, Public Affairs, Digital Marketing , Sustainability, and C-Suite recruitment. Please click here to find out about more about Hanson Search . We are committed to equality of opportunity for all. You can access our Diversity and Inclusion Policy here . #J-18808-Ljbffr
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About the latest E commerce and social media Jobs in United Arab Emirates !

Web Developer - TTK mobile phone trading LLc

New
Dubai, Dubai Forte Digital Poland

Posted today

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Job Description

Posted 1 week ago

Full time

Dubai, AE

Junior

Salary Range: AED 2,500 - AED 3,000

Full Job Description

Summary

Join our team as a Web Developer skilled in TypeScript and modern frameworks. This is a full-time role with a salary of AED 2,500 - AED 3,000/month. 1 year of web development experience is preferred.

Description

You will collaborate closely with our designers and backend developers to deliver high-quality scalable solutions. If you have a passion for clean code, a keen eye for detail, and a drive to stay updated with the latest technologies, we would love to hear from you!

Job Type: Full-time
Pay: AED 2,500 - AED 3,000 per month

Experience:
Web Development: 1 year (Preferred)

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Full Stack Web Developer

New
Dubai, Dubai Sisdss

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Full Stack Web Developer role at Aquaholic Creatives, Dubai. Requires 3+ years UAE experience in web development and graphic design. Salary AED 60-96k.

Job Type: Full time

Location: Dubai, AE

Salary Range: AED 60,000 - AED 96,000

Summary:
Seeking Full Stack Web Developer with 3+ years UAE experience in web development and graphic design. Must know HTML/CSS/JS, Adobe Suite, and have a related degree.

Description:
Hello! We are Aquaholic Creatives, a creative marketing agency located in Abu Dhabi. We are currently seeking a skilled Full Stack Web Developer with graphic designing expertise that has a minimum of 3 years UAE experience to join our dynamic team. The ideal candidate will have a strong background in web development and graphic design, enabling them to create visually appealing and functional websites. You should possess excellent communication skills to collaborate effectively with team members and clients.

Salary: starts from AED 5,000/-
Other Benefits: as per UAE labor standards

If you meet these qualifications and are passionate about creating exceptional web experiences, we would love to hear from you!

Application Question(s):
Are you available immediately?
Desired Salary?

Experience:
Web Development: 3 years (Required)

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Web developer with PHP and WordPress experience

New
Dubai, Dubai Vacker LLC

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Job Description

Web Developer with PHP and WordPress Experience

Job Purpose:

  • Reports to Project Manager
  • Handles multiple websites developed in PHP simultaneously
  • Hands-on experience with WordPress

Key Skills/Responsibilities:

  • Must have experience in core PHP programming
  • Developed and can showcase 20+ WordPress websites
  • Experience in Angular JS and React JS
  • Experience with Git
  • Basic knowledge of Photoshop
  • Familiarity with social media platforms
  • Hands-on experience with APIs
  • Knowledge of more than 3 PHP frameworks
  • Knowledge of more than 3 PHP-based CMS
  • WordPress theming and plugin development

Qualifications:

  • 3+ years of experience in a related field
  • Experience developing sites in frameworks and CMS
  • Understanding of WordPress theming, plugin development, and SEO
  • Team player

Please send an email to career.dubai (at) vackerglobal.com to apply.

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