8 E Commerce & Social Media jobs in the United Arab Emirates
Senior Social Media Account Manager
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Learn more about what we do, how we do it, and our story.
We are looking for a Key Account Manager to join our team. The ideal candidate will excel in client communication, manage various client accounts, and creatively pitch ideas. This role is crucial for building and maintaining strong client relationships and ensuring the successful delivery of our services.
Responsibilities and Duties
Posted on:
- serve as the primary point of contact for assigned clients.
- Maintain regular communication to understand client needs and provide updates.
- Address client inquiries and resolve any issues promptly.
- Manage a portfolio of accounts, ensuring high levels of client satisfaction.
- Collaborate with internal teams of designers, video editors, copywriters, ad experts, community managers, and photographers to develop campaigns and strategies on various digital platforms.
- DevelopS a deep understanding of each client’s business and industry to anticipate needs.
- Track project timelines and deliverables to ensure successful implementation.
- Present creative pitches and campaigns that align with client objectives.
- Create strategies for social media campaigns and video projects, such as commercial advertisements, ensuring that each concept and KPI of clients are met.
- Work closely with the production team to define project objectives, create scripts, select locations, and finalize wardrobe. Ensure all logistics, such as casting and timelines, are clearly outlined and adhered to.
- Lead the creative vision during shoots, managing the production team, directing talent, and ensuring that every shot aligns with the creative concept.
- Collaborate with editors and post-production teams to refine the final product. Provide feedback on editing, CGI integration, sound design, and color correction to ensure the final video aligns with the creative vision and client expectations.
- Regularly present creative concepts to clients, and pitch new ideas.
- Align campaigns with the client’s strategic goals and objectives.
- Create social media calendars, campaign strategies, and overall content direction. Ensure that all creative efforts support marketing goals and brand positioning.
- Ensure that all creative work is consistently high quality and aligns with the brand's identity.
Preferred Qualifications
Posted on:
- Proven experience in leading creative teams and managing multiple projects.
- Fluent in Arabic and English, both written and verbal.
- Strong client-facing skills with the ability to pitch and present creative work.
- Ability to work under tight deadlines and manage multiple projects simultaneously.
- Bachelor’s degree in a relevant field (e.g., Business, Marketing, Communications).
- Excellent communication and interpersonal skills.
- Strong organizational skills.
- Proficiency in relevant tools/software (e.g., CRM systems, Google Workspace).
- Proven experience in creative direction for social and production campaigns.
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E-Commerce Manager
Posted today
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A dynamic organisation with a portfolio of leading consumer brands. Committed to innovation and delivering exceptional products to their customers.
- Develop and execute a comprehensive DTC growth strategy across all online platforms, including websites and marketplaces.
- Drive digital customer engagement through the strategic application of AI, personalisation, and data-driven insights.
- Design and implement integrated, performance-focused digital marketing campaigns in collaboration with relevant teams.
- Lead cross-functional collaborations to ensure seamless and scalable e-commerce operations across the organisation.
- Identify and implement emerging digital technologies and strategic partnerships to enhance online capabilities.
- Own and optimise the end-to-end digital sales funnel, focusing on acquisition, conversion, and fostering customer loyalty.
- Significant experience (8-10 years) in e-commerce, digital sales, or direct-to-consumer roles, ideally within the FMCG, retail, or technology sectors.
- Proficiency in CRM systems, performance marketing, and data analytics tools (e.g., HubSpot, Salesforce, Google Analytics).
- Deep understanding of the digital landscape and the broader e-commerce ecosystem.
- Proven experience in leveraging AI-driven tools and automation within digital marketing and e-commerce environments.
- A demonstrable history of successfully driving DTC growth and achieving significant digital sales results.
- Strong ability to design and execute impactful digital strategies across various online channels.
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Shopify Manager
Posted today
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Web Developer - Sterling Perfumes Industries
Posted 5 days ago
Location: Dubai, AE
Job Type: Full-time
Salary Range: AED 60,000 - AED 72,000
Summary
The Shopify Manager is responsible for managing the Shopify store, web design, and backend development with PHP. Requires 1 year of web development experience.
Job Responsibilities:
- Shopify Management:
Configure and maintain the Shopify store, ensuring it runs smoothly.
Update product listings, descriptions, prices, and images as needed.
Troubleshoot and resolve any issues that may arise on the Shopify platform. - Back-End Development (PHP):
Develop and maintain the server-side logic using PHP CodeIgniter 4.
Ensure data integrity by managing databases, handling CRUD operations, and optimizing queries.
Integrate third-party APIs and services to enhance dashboard functionality.
Implement server-side security measures to protect data and user information.
Experience:
Web Development: 1 year (Preferred)
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Senior Executive - Ecommerce
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The Senior Executive, E-Commerce, will oversee order management, customer service, and reporting for RivoliShop.com, ensuring seamless e-commerce operations across UAE, Qatar, Oman, and Bahrain markets. This role requires strong coordination skills, a customer-centric approach, and a data-driven mindset to optimize the e-commerce experience.
Job DescriptionOrder Management:
- Overseeing daily E-Commerce order processing, ensuring timely fulfillment - next day delivery (with no exceptions)
- Processing orders through Navision, coordinating with Brands and the Warehouse teams for stock allocation
- Verifying successful transactions via Network International, addressing any payment-related issues
- Collaborating with Brand Coordinators and Warehouse teams to ensure on-time stock transfers and deliveries
- Liaising with logistics partners to resolve delivery-related issues efficiently
- Managing a team of in-house E-Commerce messengers and working with other head office staff responsible for E-commerce operations
Customer Service & Support:
- Managing E-commerce customer inquiries, ensuring prompt and effective resolutions
- Addressing order-related issues, refunds, exchanges, and complaints professionally
- Working with internal teams to enhance the online shopping experience and reduce friction points
Reporting & Analysis:
- Generating daily, weekly, and monthly reports on E-commerce sales, order trends, and operational metrics
- Analyzing customer service trends, identifying areas for process improvement
- Supporting the Digital Team with insights to enhance platform performance
- Minimum 5 to 7 years of experience in E-commerce operations, order management, or customer service
- Highly organized, detail-oriented, and proactive
- Strong coordination and problem-solving skills
- Proficiency in Microsoft Office (Excel & PowerPoint)
- Experience using Navision or similar order management systems
- Ability to work across teams to improve operational efficiency
- Strong analytical skills to track and improve E-commerce performance
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Executive - Ecommerce
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Overview
POSITION OBJECTIVE The purpose of this role is to ensure new products get uploaded on the website with the right attributes and photos in a timely manner
Responsibilities- To coordinate with the brands’ team to obtain list of new products to be uploaded on the website.
- To collate all product information from all the brands and submit the list to the studio team on a weekly basis.
- To ensure products’ information, categorization and photo is correct before they are uploaded on the website.
- To check for re-shoots, making sure items that need reshooting are available for the relevant studio team(s) and make sure they are done promptly and efficiently.
- To ensure smooth movement of samples through the brand teams, inventory and studio with respect to deadlines, quality and accuracy.
- To manage studio schedule.
- To support Buyer & Merchandising Manager in producing reports to the business.
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Sales Executive (E-commerce)
Posted 16 days ago
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Description: An E-commerce Sales Executive is responsible for boosting online sales and driving revenue growth by managing digital platforms, executing marketing strategies, and ensuring an excellent online customer experience. They act as the link between the company and its online customers. Main Duties: 1. Platform Management - Oversee the online store’s performance, user experience, and content updates. - Manage product listings, pricing, and ensure site functionality. 2. Sales & Marketing: - Develop and run digital marketing campaigns (social media, email, paid ads). - Analyse sales data and competitor trends to improve performance. 3. Customer Relationship Management: - Provide timely and professional customer support. - Manage payment systems and promote customer loyalty.) 4. Collaboration: - Work cross-functionally with marketing, sales, design, logistics, and tech teams to align goals and operations. 5. Performance & Reporting: - Meet sales targets and track key performance indicators (KPIs). - Provide regular performance insights and strategic recommendations. Job Requirements: 1. Sales Skills: Proven experience in sales, including prospecting, lead generation, negotiation, and closing deals. 2. Customer Relationship Management (CRM): Experience with CRM platforms like Salesforce, HubSpot, or others is often required. 3. Strategic thinking: Ability to develop and implement e-commerce strategies. 4. Problem-solving: Ability to identify and resolve issues related to online sales 5. Adaptability: Ability to adapt to the ever-changing landscape of e-commerce. 6. Teamwork: Ability to work collaboratively with other teams, like marketing, sales, and IT. 7. Strong analytical skills 8. Strong communication skills.
Requirements
1. Bachelor's degree in Marketing, Business, or related fields. 2. 2 years’ experience in online a similar position and online sales. 3. Familiarity with e-commerce platforms, digital marketing tools, and data analysis.
About the company
Since 1954, Hashemizadeh has been at the forefront of FMCG distribution, helping international brands navigate the UAEs competitive market. Our expertise and strategic approach have earned us the trust of renowned names such as Kopiko and Hello Panda, reflecting our ability to drive brand success. Were more than just a distribution companywere the bridge that connects beloved brands to people across the UAE.
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E-Commerce Specialist
Posted 23 days ago
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Position Title: E-Commerce Specialist Employment Type: Full Time Salary: up to 12K AED depending on experience and qualifications plus incentives Benefits: Yearly Ticket, Family Medical Insurance Job Location: Dubai, UAE About the Client: A leading food and beverage distributor, manufacturer, and logistics company based in Dubai. Job Description: • Expand presence on new platforms and attract new customers in line with business strategic goals, manage and optimize listings across key platforms such as Amazon, Noon, Carrefour, Talabat, and Kibsons. • Create and implement platform-specific marketing calendars and development plans on a monthly/quarterly basis. • Collaborate with supply chain and logistics teams to ensure order fulfilment and stock availability. • Monitor customer feedback, reviews, and ratings to improve digital experiences and address concerns promptly.
Requirements
• Bachelor’s degree in marketing, business, or related field. • Minimum 3 years of proven experience in ecommerce/online marketing roles, FMCG retail industry experience is mandatory. • Possessing best practices for pricing policies, media assets, inventory, and purchase orders. • Proficiency in Microsoft Office, especially in Excel.
About the company
RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.
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E- Commerce Manager
Posted today
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Position Title: E-Commerce Manager - Wardrobe Employment Type: Full Time Salary: up to 25K AED all-inclusive depending on experience and qualifications Job Location: Dubai, UAE About the Client: A proud Retail group in Dubai, well known within GCC for its growing international portfolio of elegance and trends in women’s fashion Job Description: • Plan and implement online promotions, product launches, and seasonal campaigns tailored to fashion consumers. • Collaborate with designers and IT teams to update content, product descriptions, and images regularly. • Collaborate with the marketing team to create engaging fashion-focused content and storytelling. • Use sales data to forecast demand and recommend adjustments to inventory and product mix.
Requirements
• Bachelor’s degree in Business, E-Commerce, Fashion or related field • At least 3 years of experience in E-Commerce Management, in the fashion or retail apparel industry. • Should have strong understanding of digital marketing channels (SEO, PPC, social media) and analytics tools (e.g., Google Analytics).
About the company
RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.
Is this job a match or a miss?