369 E Learning jobs in the United Arab Emirates

Devise the learning and development strategies in line with organizational goals, oversee implementation and delivery; and assess its outcomes. Partner closely with business leaders to understand the training needs and provide end-to-end solutions by using effective innovative methodologies and benchmarking to best practices in the retail arena. Deliver trainings at all levels.

The goal is to enhance competency levels, quality, performance, and productivity at the organization, department, and individual level.

In addition, will be a key member of the Human Resources team and work closely with the HR Head on initiatives or qualitative areas related to employee engagement, development, communication, or specific projects - as required from time to time.

Job Description

• Identifying and assessing future and current training needs through job analysis, career paths, annual performance appraisals, and consultation with line managers and business heads.
• Drawing an overall or concept-wise training and development plan that addresses needs and expectations in all areas.

Deploying a wide variety of innovative training methods specific to the retail domain.

Ensuring effective induction, orientation sessions, focused workshops, and Boot Camps.

Monitoring and evaluating training program's effectiveness, success, and ROI periodically and reporting on them.

Managing and deploying assessment tools effectively (Mystery shopping, staff checks, etc.).

Ensuring that the costs of planned programs are within defined budgets.

Providing a platform for ongoing development

Amending and revising programs as necessary, in order to adapt to changes occurring in the work environment.

Maintaining a keen understanding of training trends, developments, and best practices.

Building and maintaining smart processes and systems to retain and spread knowledge.

Independently conducts key training sessions.

Closely managing and developing a focused training team (Two Faculty members).

Working on critical HR areas related to employee engagements, region development, and communication.

Traveling to Regions periodically; visiting stores and competition regularly - analyze, propose, and implement skill systems to all stakeholders.

Profile

Post Graduate in Business Administration/HR/Education/Psychology.

Strong educational background/studied in reputed institutes.

Proven working experience as a training manager in retail, aviation, hospitality, or service sectors.

Ideally, has an understanding of retail, luxury, high-end luxury market from a multi-national perspective.

Track record in designing and executing successful training programs.

Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations, etc.).

Articulate communicator, well-groomed and ability to bring about change and influence all levels. Strong English language skills.

Result-oriented with a focus on time, quality, and balanced approach.

Strong ethical values and integrity.

Excellent team management skills, ability to develop cohesive performing teams.

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As Learning Manager, you will be a role model for our Team Members. From day one, you will be involved in their journey, preparing and monitoring individual development plans, organizing training activities, and supporting them through learning and development opportunities. You will also support the Property Leadership Team with advice on how best to improve team members' skills and capabilities in order to ensure customer satisfaction.

Qualifications:

College degree in Human Resources, Education, or related field.
Previous experience in Training & Development in a Luxury Hotel Brand & Operational experience in F&B or Rooms.
Strong communication, training, and presentation skills.
Passion for leadership; able to inspire, guide, and mentor team members.

Additional Information:

• Certification in coaching.
• Knowledge in Luxury Brand Standards & high-end service etiquette.
• LMS familiarity with LMS course creation and system admin.
• Adaptability and Innovation.
• Emotional Intelligence; able to differentiate learning styles, needs, and challenges.
• Skills in addressing performance gaps and developing solutions to improve performance.

Remote Work: No

Employment Type: Full-time

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About NCR Atleos

NCR Atleos headquartered in Atlanta is a leader in expanding financial access. Our dedicated 2000 employees optimize the branch improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

TITLE: Services Learning Senior Instructor

LOCATION: Dubai U.A.E.

GRADE: 9

POSITION SUMMARY

Reporting to the Regional Learning Delivery Manager the Learning Senior Instructor utilizes their knowledge of NCR Atleos business and products and their expertise in adult education techniques to implement and deliver learning curriculum for their prescribed audience. He/She work closely with the Learning Delivery Manager Learning Senior Specialist and the Learning Business Partner to understand the business requirements and the skill sets requiring enhancement. The Learning Senior Instructor facilitates and delivers a comprehensive learning program or event that enhances an associates knowledge/skill and improves the overall effectiveness of the business unit/organization. Although important the design and development are secondary in this role to the delivery and instruction.

KEY AREAS OF RESPONSIBILITY

Convey knowledge and skills using classroom lab virtual instructor-led and online methods of instruction

Maintain classroom facilities and equipment and ensure learning materials necessary for the class are available

Use existing knowledge combined with analytical skills to update and maintain course content

Use a variety of delivery techniques leveraging formal and informal delivery tools such as virtual classrooms web conferencing discussion forums blogs and wikis

Execute classroom delivery according to the published training schedule.

Work with the Learning Senior Specialist & Learning Business Partner to measure learning program effectiveness and identify areas of improvement

Understand the competitive marketplace and stay current with the benchmarks/best practices that exist within the Learning community.

Use continuous improvement processes and tools to improve Services Learning processes to increase the value-add provided to our customers

BASIC QUALIFICATIONS (MINIMUM)

Associates Degree in Education or a related technical discipline OR 3-5 years of experience working in Learning or Education-related discipline or field experience as an ATM technician.

Excellent verbal and written communication skills in English & Arabic. Any additional languages will be an added advantage.

Strong (demonstrated) public speaking or presentation skills

Proficiency in MS Office products

Experienced with working in a matrix-managed organization

PREFERRED QUALIFICATIONS

Bachelors degree in education or a related technical discipline OR 5-7 years of experience working in Learning or Education-related discipline or field experience as an ATM technician

Proven ability to work within a team environment juggle multiple projects and adapt to frequent change

Ability to build rapport with internal and external customers

Training or practical experience in academic tests and measurements

Ability to visualize and verbalize technical concepts in understandable terms and be instructionally savvy to create and deliver clear and effective instructional content

Proven ability to learn quickly and work independently

Experience with ATMs (i.e. NCR Diebold Wincor)

Experience with networking products (i.e. Cisco routers/switches)

Visit our careers site for a list of the benefits offered in your region in addition to a competitive base salary and strong work/family programs.

EEO Statement

Integrated into our shared values is NCR Atleoss commitment to diversity. NCR Atleos is committed to being a globally inclusive company where all people are treated fairly recognized for their individuality promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. This concept encompasses but is not limited to human differences regarding race ethnicity religion gender culture and physical ability. Every individual at NCR Atleos has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system NCR Atleos employees or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

#Li-GB2 #Li-Hybrid

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire train promote and pay associates based on their job-related qualifications ability and performance without regard to race color creed religion national origin citizenship status sex sexual orientation gender identity/expression pregnancy marital status age mental or physical disability genetic information medical condition military or veteran status or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system NCR Atleos employees or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

Required Experience:

Unclear Seniority

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Job Description

This role involves coordinating and facilitating training programs for up to 50 members per session, tracking performance metrics, creating training content using various software, and partnering with management to implement process changes. The position requires managing ticketing systems, participating in labor planning, delivering onboarding activities, and ensuring adherence to training standards.

Responsibilities include:

• Managing training sessions and content creation.
• Monitoring performance and implementing improvement initiatives.
• Ensuring compliance with training programs and standards.
• Reporting training progress through dashboards.
• Managing onboarding and process coaching programs.
• Participating in labor planning and adapting to shift schedules.

Minimum Qualifications

• Bachelor’s Degree from an accredited university.
• Basic knowledge of Articulate 360, Photoshop, video editing, and Microsoft Office.
• Strong analytical skills and attention to detail.
• Ability to work independently and manage change.
• Willingness to work various shifts and on-site presence is mandatory.

Preferred Qualifications

• Experience as a trainer or in teaching/presentation roles.
• Organizational skills and ability to handle multiple projects.
• Knowledge of operations at Amazon is a plus.

Additional Information

Shift hours may vary, including odd shifts, with travel to different stations as required. Candidates must be UAE Nationals with family, and accommodations for disabilities are available upon request.

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As Learning Officer you will be a role model for our Team Members. From day one you will be involved in their journey preparing and monitoring individual development plans organizing training activities and supporting them through learning and development opportunities. You will also support the Department Heads with advice on how best to improve team members skills and capabilities in order to ensure customer satisfaction.

Qualifications :

Working towards a qualification in Human Resources or related field
Previous experience in an administration role
Strong commercial/business acumen
Passion for self development

Remote Work :

No

Employment Type :

Fulltime

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Description
The Trainer is responsible for the coordination and execution of training for all process paths in the Fulfillment Center. Trainers evaluate and refine processes and techniques to improve learning effectiveness and production across all departments in the building. The Trainer assists in driving the success training plans and supporting the needs of the Fulfillment Center workforce.
Prerequisite:
· Willing to work flexible schedules / shifts
· Act as a supervisor for Instructors and Peer Trainers with new hires
· Deliver Instructor training, observation and coaching to the AMET standard
· Ensure training records are kept up to date through the console
· Ensure AMET training materials are kept and delivered against AMET standard and provide a positive learning experience
· Use and analyze data on a daily basis to improve NH learning experience
· Feedback to Instructors and Peer Trainers on their delivery and new hire (NH) groups performance
· All tests/ audits are completed and responses are tracked
· Organize (Instructors assignment) and monitor cross training for the operations to support peak skill requirements
· Work with operations on a skill matrix to highlight gaps for critical role training
· Support operations with the delivery of critical role training
· Improve processes from gathering feedback and analyzing data
· Support the recruitment of Instructors and Peer Trainers
· Attend meetings when required and provide information required
· Work in partnership with the agency managers to improve new hire performance
· Support AMET level projects with feedback and improvements
Basic Qualifications
- Are 18 years of age or older
Preferred Qualifications
- High school or equivalent
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
The AMZL Trans Learning Associate works with their Country L&D manager, Operations Managers, Area Managers, Production Assistants, Delivery Service Provider (DSP) Managers, Dispatchers, Drivers and Sort Associates to coordinate all training related activities for the site. The individual in this position will provide ground level training facilitation and administrative management. The Learning Associate will play an integral role in ensuring all operations compliance training for the sites is maintained, as well as ensuring all training documentation and daily expectations are accurate, completed, and up to date. The Learning Associate is assigned to the Learning Department and will manage specific responsibilities to that department.
Key job responsibilities
- Coordinate and facilitate all training related programs (up to but not limited to 50 members in a session)
- Track performance including learning curve and quality and implement appropriate performance improvement initiatives to support improved performance
- Monitor adherence to all established training programs to ensure standard work is achieved and implement new tactical and strategic projects
- Create training documents; utilize various software such as Articulate 360, Photoshop, video editing to design effective training content
- Execute plans to close gaps in the developmental needs for individuals and groups
- Partner with program managers and leadership teams to update training documents, implement process change and ensure site adoption of process changes
- Create internal dashboards and use them to report training progress and KPIs in daily and weekly leadership calls.
A day in the life
- Manage ticketing system and ensure tickets are closed within expected timeline
- Manage Process Coaching Program and ensure daily expectations are met
- Partner with program managers and leadership teams to update training documents, implement process change and ensure site adoption of process changes
- Fully understand workflow and daily production goals
- Participate in labor planning with Country L&D Manager; partner with operations leaders to execute new hire on-boarding and training
- Partner with Ops and leadership team to verify performance management process is followed and retrains are completed on time
- Deliver on-boarding activities such as NHO (new hire orientation) twice a week. This will include safety, policy and process training
- Document feedback results to help the learning department identify strengths as well as areas of improvement
- Solve problems: react quickly and productively, serving as a resource for specific problems and undertaking the appropriate steps to resolve
Basic Qualifications
A completed Bachelor's Degree from an accredited university. Basic knowledge in using Software like Articulate 360 and photoshop and video editing to create training content. Proficiency with Microsoft Office (Excel, Word, PowerPoint) and MS Outlook Excellent analytical skills with attention to details. Capacity to exercise independent judgment in resolution of administrative problems or issues Demonstrated ability to maintain energy, enthusiasm and commitment while managing change Please note: Shift hours for this position may be different from the standard production shifts, willingness to work different shifts is mandatory. There is no scope for remote work for this role. Employee needs to be present at site locations during work hours. 1. Candidate would be required to work 5 days a week (9hour working and 1hour break). The 2 days off will be split or together depending on business needs and rostering for the month. This will be decided and can change as per requirement of coverage in the team 2. Candidate will need to work odd shifts - 6AM and 8AM are most common shift start times and in some cases night shift which will start at 11 PM or 1AM and evening shift which will start at 3 PM. Compensatory off is provided for shift change as per Amazon policy. 3. Travelling to different stations in the shift or during the week is required as per business needs UAE Nationals with family book
Preferred Qualifications
Previous experience as a trainer, prior training, teaching or presentation experience. Willingness to work in different areas as required by training needs Candidates must be very organized and able to handle multiple and changing projects/prioritize Operations knowledge at Amazon is a plus Our inclusive culture empowers Amazonians to deliver the best results for our customers.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
The AMZL Trans Learning Associate works with their Country L&D manager, Operations Managers, Area Managers, Production Assistants, Delivery Service Provider (DSP) Managers, Dispatchers, Drivers and Sort Associates to coordinate all training related activities for the site. The individual in this position will provide ground level training facilitation and administrative management. The Learning Associate will play an integral role in ensuring all operations compliance training for the sites is maintained, as well as ensuring all training documentation and daily expectations are accurate, completed, and up to date. The Learning Associate is assigned to the Learning Department and will manage specific responsibilities to that department.
As part of our commitment to complying with national labor laws and applicable legislations in the United Arab Emirates, this position is open to candidates who fulfill the specific nationality criteria stipulated by local regulations.
Key job responsibilities
- Coordinate and facilitate all training related programs (up to but not limited to 50 members in a session)
- Track performance including learning curve and quality and implement appropriate performance improvement initiatives to support improved performance
- Monitor adherence to all established training programs to ensure standard work is achieved and implement new tactical and strategic projects
- Create training documents; utilize various software such as Articulate 360, Photoshop, video editing to design effective training content
- Execute plans to close gaps in the developmental needs for individuals and groups
- Partner with program managers and leadership teams to update training documents, implement process change and ensure site adoption of process changes
- Create internal dashboards and use them to report training progress and KPIs in daily and weekly leadership calls.
A day in the life
- Manage ticketing system and ensure tickets are closed within expected timeline
- Manage Process Coaching Program and ensure daily expectations are met
- Partner with program managers and leadership teams to update training documents, implement process change and ensure site adoption of process changes
- Fully understand workflow and daily production goals
- Participate in labor planning with Country L&D Manager; partner with operations leaders to execute new hire on-boarding and training
- Partner with Ops and leadership team to verify performance management process is followed and retrains are completed on time
- Deliver on-boarding activities such as NHO (new hire orientation) twice a week. This will include safety, policy and process training
- Document feedback results to help the learning department identify strengths as well as areas of improvement
- Solve problems: react quickly and productively, serving as a resource for specific problems and undertaking the appropriate steps to resolve
Basic Qualifications
A completed Bachelor's Degree from an accredited university. Basic knowledge in using Software like Articulate 360 and photoshop and video editing to create training content. Proficiency with Microsoft Office (Excel, Word, PowerPoint) and MS Outlook Excellent analytical skills with attention to details. Capacity to exercise independent judgment in resolution of administrative problems or issues Demonstrated ability to maintain energy, enthusiasm and commitment while managing change Please note: Shift hours for this position may be different from the standard production shifts, willingness to work different shifts is mandatory. There is no scope for remote work for this role. Employee needs to be present at site locations during work hours. 1. Candidate would be required to work 5 days a week (9hour working and 1hour break). The 2 days off will be split or together depending on business needs and rostering for the month. This will be decided and can change as per requirement of coverage in the team 2. Candidate will need to work odd shifts - 6AM and 8AM are most common shift start times and in some cases night shift which will start at 11 PM or 1AM and evening shift which will start at 3 PM. Compensatory off is provided for shift change as per Amazon policy. 3. Travelling to different stations in the shift or during the week is required as per business needs UAE Nationals with family book
Preferred Qualifications
Previous experience as a trainer, prior training, teaching or presentation experience. Willingness to work in different areas as required by training needs Candidates must be very organized and able to handle multiple and changing projects/prioritize Operations knowledge at Amazon is a plus Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
The Trainer is responsible for the coordination and execution of training for all process paths in the Fulfillment Center. Trainers evaluate and refine processes and techniques to improve learning effectiveness and production across all departments in the building. The Trainer assists in driving the success training plans and supporting the needs of the Fulfillment Center workforce.
Prerequisite:
· Willing to work flexible schedules / shifts
· Act as a supervisor for Instructors and Peer Trainers with new hires
· Deliver Instructor training, observation and coaching to the AMET standard
· Ensure training records are kept up to date through the console
· Ensure AMET training materials are kept and delivered against AMET standard and provide a positive learning experience
· Use and analyze data on a daily basis to improve NH learning experience
· Feedback to Instructors and Peer Trainers on their delivery and new hire (NH) groups performance
· All tests/ audits are completed and responses are tracked
· Organize (Instructors assignment) and monitor cross training for the operations to support peak skill requirements
· Work with operations on a skill matrix to highlight gaps for critical role training
· Support operations with the delivery of critical role training
· Improve processes from gathering feedback and analyzing data
· Support the recruitment of Instructors and Peer Trainers
· Attend meetings when required and provide information required
· Work in partnership with the agency managers to improve new hire performance
· Support AMET level projects with feedback and improvements
Basic Qualifications
- 1+ years of Microsoft Office products and applications experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
Preferred Qualifications
- High school or equivalent
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.