501 Engagement Specialist jobs in the United Arab Emirates

The Digital Community Engagement Specialist will be responsible for fostering meaningful connections among community members across various digital platforms, including social media, forums, and online events. Key responsibilities include:

• Initiating engaging conversations to drive community growth
• Fostering strong relationships with community members through exceptional communication skills
• Crafting high-quality content to stimulate interest and participation
• Organizing successful online events that enhance community cohesion

Required Skills and Qualifications

To excel in this role, the ideal candidate will possess:

• Proven experience in community management, preferably within luxury events, travel, or lifestyle industries
• Excellent interpersonal skills, with the ability to build rapport with diverse groups
• A proactive personality, driving initiative and creativity in all endeavors
• Strong knowledge of social media platforms and digital community tools

Benefits

This role offers a unique opportunity to join a dynamic team dedicated to creating engaging experiences for our online communities. As a Digital Community Engagement Specialist, you will have the chance to develop your skills and expertise, working collaboratively with like-minded professionals who share a passion for community building.

Summary:

The Consumer Engagement Specialist is responsible for providing excellent customer service to our customers. This includes answering customer questions, resolving customer issues, and providing customer support. The Consumer Engagement Specialist must have a strong understanding of our products and services, and be able to effectively communicate with customers.

Responsibilities:

• Answer customer questions and resolve customer issues
• Provide customer support via phone, email, and chat
• Escalate customer issues to management as needed
• Stay up-to-date on our products and services
• Develop and implement customer engagement strategies
• Track and measure customer satisfaction

Qualifications:

• Bachelor’s degree in business administration or a related field
• 2+ years of experience in customer service
• Strong understanding of our products and services
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Experience with customer relationship management (CRM) software

Summary:

The Consumer Engagement Specialist is responsible for providing excellent customer service to our customers. This includes answering customer questions, resolving customer issues, and providing customer support. The Consumer Engagement Specialist must have a strong understanding of our products and services, and be able to effectively communicate with customers.

Responsibilities:

• Answer customer questions and resolve customer issues
• Provide customer support via phone, email, and chat
• Escalate customer issues to management as needed
• Stay up-to-date on our products and services
• Develop and implement customer engagement strategies
• Track and measure customer satisfaction

Qualifications:

• Bachelor’s degree in business administration or a related field
• 2+ years of experience in customer service
• Strong understanding of our products and services
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Experience with customer relationship management (CRM) software

At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ‘Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity, and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities, and redefining ‘impossible’.

We’re a digital-first culture and have our fingers of the pulse of cutting-edge tools and methods that can advance our organization and help us serve our customers better and more efficiently. Because of this, we’re always on the lookout for candidates who are passionate about digital in their professional and personal lives, and who recognize technology as a powerful tool for streamlining processes and improving the business overall.

At Bayer, we welcome with open arms the melting pot of nationalities, ethnicities, lifestyles, outlooks, and attitudes that the UAE has to offer. we also welcome applications from all individuals, regardless of race, national origin, gender, age, physical characteristics, social origin, disability, religion, family status, pregnancy, or any unlawful criterion under applicable law. We are committed to treating all applicants fairly. Your unique experiences and perspectives are what make us stronger.

We’re on a mission to advance the lives of those who work with us and support their career growth through our unique capabilities’ development programs, Project Assignments and Professional Development Assistance programs

Come grow with us.

Do Something That Moves you

• Act as a key link between Bayer and Healthcare Professionals through developing adequate professional relations with identified customers to help them identify cases where they can prescribe / dispense / use our products for the benefit of their patients.

• Communicate the product benefits to potentially relevant customers prescribing / dispensing / using identified products.

• Strategically increase the awareness of Bayer products through continuous learning and sharing of latest information for healthcare providers.

• Maintain accurate customer lists and records through documenting, updating and analyzing customer data continuously.

• Ensure the achievement of pre-determined objectives following company values and believes; ensure the implementation of promotional plans as well as the use of territory / product / competitor knowledge. • Prepare timely planning, feedback and documentation / reporting to the District Manager as per request and prior agreement so as to ensure optimum territory coverage.

• Share market feedback, knowledge and experience gained in the assigned field.

• Ensure compliant behavior in correspondence to company rules and regulations at any time

Your Experience

• Pharmacists or physicians.

• Minimum one year experience in pharmaceutical industry.

• GULF or UAE experience is preferable.

• Customer Focus - Strong negotiation skills for promotional activities; Ability to be proactive

• Drives Results – Ensures accountability and consistently achieves results

• Plans and Aligns – Prioritizes work to meet set goals and objectives

• Instills Trust – Models high standards of honesty and integrity

• Self-Development – Seeks and acts on feedback from a wide variety of people

• Good Communication and Presentation skills.

Empowered to Achieve

At Bayer, we’re all about advancing life for those who work alongside us. We pride ourselves in leading the region with our progressive Flexible Working Arrangements policy to help you achieve that fundamental work life balance, giving you the freedom to work when you want, where you want, in addition to our exceptional parental leaves. Our competitive compensation packages and exciting dynamic working environment are designed for you. Join our global organization where you’ll find thrilling opportunities for personal and professional growth, assignments, learnings, and career advancement, while enjoying the freedom to express your individuality. Whether you are a free bird, a loving mother, a devoted father, a caring family member, a passionate social butterfly, a lifetime learner or whoever you choose to be, we care about who you are, and we welcome you to bring your true self be part of something bigger, to Be You at Bayer.

We are dedicated to building an inclusive workforce and welcome applications from qualified individuals with diverse abilities who meet the specified criteria for this position because they are at the forefront of our minds as we recruit top talents.

If you are a person with disability and wish to apply, please send your CV directly to , with the job vacancy title mentioned in the subject line.

You affirm that you have a disability by choosing to disclose upon submitting your resume, your disclosure will be handled confidentially and used solely for the purpose of considering your application as part of our commitment to diversity and inclusion.

Due to the high volume of applications received for advertised positions, please understand only those candidates who are shortlisted for interview will be contacted by our HR Team. If you are not contacted by our team regarding an application for a position three weeks from the closing date for the position, this means unfortunately on this occasion you were not shortlisted for the role and will not receive further contact regarding this position.

• Seniority levelMid-Senior level

• Employment typeFull-time

• Job functionMarketing, Sales, and Supply Chain
• IndustriesChemical Manufacturing

Referrals increase your chances of interviewing at Bayer by 2x

Get notified about new Customer Specialist jobs in Dubai, United Arab Emirates.

Dubai, Dubai, United Arab Emirates 8 hours ago

Dubai, United Arab Emirates 20 minutes ago

Dubai, Dubai, United Arab Emirates 17 hours ago

Dubai, Dubai, United Arab Emirates 22 hours ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Customer Engagement Specialist role at Dicetek LLC

Continue with Google Continue with Google

Join to apply for the Customer Engagement Specialist role at Dicetek LLC

Get AI-powered advice on this job and more exclusive features.

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Job Purpose
To manage the end-to-end process of customer satisfaction surveys and quality assurance monitoring across all customer interaction channels. The role ensures timely collection and analysis of customer feedback and evaluation of service standards to support continuous improvement in customer experience.

Job Purpose
To manage the end-to-end process of customer satisfaction surveys and quality assurance monitoring across all customer interaction channels. The role ensures timely collection and analysis of customer feedback and evaluation of service standards to support continuous improvement in customer experience.
Key Responsibilities

• Design, manage, and distribute customer satisfaction (CSAT, NPS, CES) surveys across customer touchpoints.
• Conduct surveys over the phone by directly engaging with customers, ensuring a courteous and professional experience.
• Listen to customer feedback and ensure high-quality data collection, escalations with 360 closures (close feedback loop).
• Raise customer complaints through the complaints management system.
• Assign customer calling data and daily calling assignments within the team, ensure accurate tracking, and perform data clean-ups using Excel for reporting and follow-up.
• Analyze survey results to identify trends, root causes, and key drivers of satisfaction/dissatisfaction.
• Conduct Quality Assurance (QA) monitoring of inbound and outbound customer calls, emails, and other service interactions based on defined QA criteria.
• Document evaluation results, track compliance with customer service standards, and identify training needs.
• Support the development and periodic review of QA scorecards and feedback mechanisms.
• Work closely with frontline teams and supervisors to share feedback and support service excellence initiatives.
• Demonstrate sound understanding of the Bank’s products and services to accurately interpret feedback and guide conversations during surveys.
• Ensure data privacy and compliance with internal audit and regulatory standards.
• Participate in process improvement and automation initiatives related to customer feedback and QA monitoring.
  

• Technical/Functional Competencies:
• Strong proficiency in Microsoft Excel – including pivot tables, charts, formulas, and basic data analysis.
• Experience in customer survey tools
• Familiarity with QA monitoring tools and methodologies.
• Basic knowledge of Power BI or other data visualization tools is an advantage.
• Understanding of key CX metrics such as CSAT, NPS, CES.
• Experience with Banking systems (e.g., Finacle) is beneficial.
• Fluent in English (Arabic speaking is an advantage)
• Behavioral Competencies:
• High attention to detail and data accuracy.
• Analytical mindset with ability to interpret qualitative and quantitative insights.
• Excellent communication, both verbal and written and documentation skills.
• Ability to provide constructive feedback and engage positively with business teams.
• Organized, self-motivated, team-player, problem-solving and able to manage time effectively.
• Active and great listener
• Collaborative, with a strong sense of ownership and responsibility.
• Educational & Experience Requirements:
• Bachelor’s degree in Business Administration, Marketing, Quality, or a related field.
• 2–3 years of experience in customer insights, survey management, or QA monitoring roles.
• Prior experience in banking, financial services, or customer service operations is preferred.

• Seniority levelNot Applicable

• Employment typeContract

• Job functionOther
• IndustriesIT Services and IT Consulting

Referrals increase your chances of interviewing at Dicetek LLC by 2x

Continue with Google Continue with Google

Continue with Google Continue with Google

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Abu Dhabi is seeking a highly experienced Project Stakeholder Manager to join its dynamic team. The successful candidate will play a pivotal role in managing stakeholder relationships, securing permits, and ensuring seamless coordination with authorities and the community.

• Lead and manage all stakeholder engagement activities, including coordination with government authorities, community representatives, and other key stakeholders.
• Serve as the primary liaison for permit acquisition, access approvals, and regulatory compliance.
• Facilitate clear and effective communication between the project team and external stakeholders.
• Ensure timely resolution of stakeholder issues and concerns to avoid project delays.
• Support the Package Team in aligning project activities with stakeholder expectations and regulatory requirements.
• Maintain detailed records of stakeholder interactions, commitments, and approvals.
• Represent the project in public forums, community meetings, and authority briefings as needed.

• Bachelor's Degree in Engineering, Project Management, Public Relations, or a related field.
• Minimum 15 years of professional experience, with at least 10 years in Abu Dhabi.
• Proven experience in stakeholder engagement, authority interface, and permit management within engineering or infrastructure projects.
• Fluent in Arabic and English (spoken and written).
• Strong interpersonal and negotiation skills.
• Familiarity with Abu Dhabi's regulatory and permitting landscape.
• UAE Nationals are encouraged to apply.

• Deep understanding of local customs, governance structures, and community dynamics.
• Ability to work collaboratively in a multidisciplinary and multicultural team.
• Proactive, solution-oriented mindset with strong organizational skills.

• Tax-free salary.
• Comprehensive life insurance coverage.
• Premium medical insurance coverage for you and your dependents.
• Generous annual leave balance.
• Remote work opportunities outside of country.
• Flexible/hybrid work solutions.
• Discretionary bonus program.
• Annual flight contribution.
• Relocation assistance.
• Transportation & housing allowances: Available for remote work locations.
• Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, as well as personal health, fitness, and nutrition consulting.

We are seeking a highly motivated and enthusiastic individual to join our team as a Youth Engagement Specialist. In this role, you will be responsible for creating a fun and relaxed atmosphere for guests in all recreational activities and areas by expressing an upbeat and enthusiastic attitude.

1. Key Responsibilities:
2. Provide information to guests about available recreation facilities, activities, lessons, and equipment.
3. Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members.
4. Oversee activity in the recreational facility, respond appropriately in accordance with local operating procedure in the event of an emergency, and provide assistance to injured guests until the arrival of emergency medical services.
5. Conduct inventory of supplies, materials, and equipment, and inform supervisor/manager of low supply items.
6. Requirements:
7. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.
8. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
9. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards.

• A fun and dynamic work environment.
• Ongoing training and development opportunities.
• A competitive salary package.

Location: {location}
Country Code: {country_code}

As a key member of our team, you will play a pivotal role in driving business growth and delivering exceptional customer experiences. Your primary responsibility will be to develop and maintain strong relationships with clients, prospects, and stakeholders, ensuring seamless communication and timely resolution of inquiries.

You will serve as the dedicated point of contact for buyers, investors, and tenants, utilizing CRM software to track interactions, follow-ups, and client data. Your excellent interpersonal and communication skills will enable you to resolve client queries efficiently, ensuring high satisfaction levels throughout the sales lifecycle.

To achieve this, you will:

**Account Manager Role Overview**

The Dubai Account Manager develops and builds strong relationships with local clients, becoming a trusted advisor and delivery specialist. This role oversees the portfolio of in-market campaigns and its cultural nuances, delivering exceptional client service and creative thinking.

**Key Responsibilities**

• Understand brand importance and work within brand guidelines.
• Experience global creative toolkits, market adaptations, and localizations.
• Proactively manage local client engagement and relationship management.
• Manage project governance through the full lifecycle using project governance as directed by the client.
• Drive and motivate teams to successful completion.
• Run account meetings and ensure high-quality service levels and KPIs.
• Work closely with clients to create effective concepts from initial briefing, considering local nuances.
• Collaborate with production leads and creatives to develop briefs from beginning to end.
• Possess strong production experience with a solid delivery background.
• Build strong relationships with agencies, including creative origination agencies, media agencies, and printers.

**Required Skills & Qualifications**

• Ability to manage individual and project workloads, identifying challenges and risks.
• Executional rigor, competent multitasking, and great organizational skills.
• Capacity to translate complex material into engaging stories and content that resonate with target audiences.
• Effective communication and presentation skills for clients.
• 3-4 years of relevant experience in Paid Media, Digital & Programmatic, Print, Social, OOH, Retail, Production, Adapting, and Activating Toolkits.

**Additional Requirements**

We seek ambitious, imaginative, inspirational, and result-driven individuals who value continuous learning and pro-inclusivity.

OLIVER is an equal opportunity employer committed to creating an inclusive working environment where all employees can reach their full potential and thrive.

Our organization prioritizes sustainability, setting ambitious environmental goals with science-based emissions reduction targets.