1 165 First Abu Dhabi Bank jobs in the United Arab Emirates

Our mission is to deliver exceptional customer service by providing product and service information, resolving issues, and ensuring high-quality standards.

This role requires a strong team spirit, motivation, and a friendly environment with customers and colleagues.

1. Handle customer inquiries related to products, services, and billing.
2. Resolve customer complaints by identifying the root cause, selecting the best solution, and following up to ensure resolution.
3. Maintain accurate customer records by updating history through service requests and notes.
4. Achieve set targets for service standards and customer satisfaction scores for inbound calls and outbound calls.
5. Support customers in making their financial processes smooth by generating online passwords for all personal banking channels.
6. Contribute to business growth by generating new prospects and leads for all

In Financial Services you will be responsible for advising banks insurers fintechs and asset managers on strategy digitalization regulatory adaptation and operational efficiency. Your work will shape the future of finance across markets.

Qualifications :

Were looking for people who display:

• Excellent academic record(Bachelor Masters MBA PhD etc.)
• Relevant practical and international experience
• Strong analytical and creative problem solving skills
• Entrepreneurial spirit and a winning personality

Additional Information :

Are you a game changer and want to shape the future with us
If so we look forward to receiving your CV and cover letter

Remote Work :

No

Employment Type :

Full-time

Open Finance Product Owner

As a seasoned professional in financial services innovation, you will lead RAKBANK's Open Finance strategy, overseeing the development and commercialization of APIs and data-sharing platforms. This pivotal role aligns regulatory requirements with business innovation, enabling new revenue streams through embedded finance and Banking-as-a-Service models.

Key Responsibilities:

• Strategy & Roadmap
• Define and own the Open Finance strategy, investment cases, and KPI framework.
• Prioritize use-cases across data, payments, identity, and embedded lending.
• Platform Build & Governance
• Develop the API product catalogue, consent-management model, and data-residency controls.
• Facilitate governance through the Open Finance Steering Committee.
• Commercialisation
• Create revenue models including transaction fees, data monetization, and platform licensing.
• Manage partnerships with fintechs, aggregators, and third-party providers.
• Regulatory & Industry Engagement
• Represent RAKBANK in regulatory and industry forums.
• Ensure compliance with UAE Central

We are seeking a highly skilled professional to handle daily accounting tasks and provide secretarial support.

Candidates with experience in accounts will be considered for this role.

Excellent proficiency in computer applications, including Quickbooks and MS Office (particularly Outlook, Word, and Excel), is essential.

1. Manage accounts payable and receivable, including processing invoices and reconciling

Job Role: Corporate Accounting Manager

• About the Job
• The Senior Manager will lead and support a team in ensuring the accuracy, organization, and secure digital archiving of all financial records.
• This role will oversee the analysis and consolidation of data to build and maintain a robust, centralized accounting database, while ensuring compliance with applicable legal and regulatory requirements.
• The manager will also assist in delivering high-quality financial services to internal and external stakeholders.

Main Responsibilities

• Lead the preparation, analysis, and verification of financial data to ensure accuracy and compliance with accounting standards.
• Ensure all prior year documents are reviewed to identify any missing transactions or documents not currently available in digital form.
• Manage the planning and execution of internal & External audits, and support external audit processes related to special projects.
• Work closely with auditors, inspectors, and regulatory bodies to ensure compliance with statutory and corporate requirements and provide necessary documentation.
• Oversee and guide a small accounting team, providing mentorship and ensuring professional development.
• Prepare high-quality financial reports and analyses to inform senior management and stakeholders.
• Analyze historical financial data to identify trends, variances, and opportunities for improvement.
• Ensure accurate and timely reconciliation of accounts in the SAP system.

Requirements

• Bachelor's degree in Accounting, Finance, or related field.
• Professional accounting qualification (CPA, ACCA, CA, or equivalent).
• 7-9 years of experience in manufacturing.

Key Skills

• Proficiency in SAP ERP systems.
• Strong analytical, investigative, and problem-solving skills.
• Ability to work with external auditors, inspectors, and regulatory bodies.
• High attention to detail, integrity, and commitment to quality.
• Proactive and adaptable in dynamic environments.

Competencies

• Thinking Strategically
• Leading Innovation
• Building Relationships
• Fostering Collaboration
• Engaging Employees
• Driving Results

The role involves working with a multinational/multicultural team responsible for the development, placement, and servicing of FINPRO business throughout the MENA region.

Collaborating with colleagues from Marsh's regional organization, its extensive retail network, and other global FINPRO hubs provides specialist client servicing capabilities, world-class product solutions, and access to local/regional markets.

As a Senior FINPRO Broker, you will be responsible for advising and placing clients' risks within the (re)insurance and risk marketplace to ensure retention of existing business and support for new wins to meet challenging growth targets.

The role requires enhanced technical knowledge, strong negotiation skills to obtain the best terms, conditions, coverage, and pricing for clients from the reinsurance market, and excellent communication skills to liaise with the network, present our terms, and make recommendations to clients and prospects.

• Engage strongly with retail teams across MENA, focusing on new business by: Providing strategic input in sales and planning processes Collecting risk information and coverage requirements Presenting terms and analysis to clients and colleagues Executing placement strategies Placing risks with reinsurers as instructed, managing client expectations Providing final closing documentation
• Identify and pursue sales opportunities to grow the FINPRO portfolio, including cross-selling with regional and global teams.
• Focus on ReInsurance/Fac Re opportunities within UAE, KSA, GCC, MENA, and beyond.
• Identify needs for new products and develop innovative client solutions.
• Coordinate resources to drive sales to completion.
• Consult with management and teams on complex client issues or claims, develop clear communication, and drive solutions for excellent client service.

• Relevant college/university degree preferably but not essential At least 5 years of experience in insurance/reinsurance, preferably in broking Strong technical knowledge in reinsurance of Financial and Professional Lines products e.g., D&O, PI, Commercial Crime, Specie Ability to analyze financial statements Growth mindset with a sales focus Strong work ethics Excellent communication and interpersonal skills Strong analytical thinking and negotiation skills No travel restrictions across the region and globally Fluent in English verbal and written
• Experience with FINPRO products Experience providing insurance or risk solutions to commercial institutions 5+ years of Financial and Professional Lines broking in a multinational environment Diverse background understanding client needs beyond FINPRO Client management experience UAE/DIFC Financial Lines market exposure Access to global markets

• Fluency in multiple languages
• Excellent networking skills
• A results-driven approach
• Strong leadership abilities

• Hybrid working model allowing 2 days remote work per week Competitive Benefits Package including annual leave medical cover life assurance employee assistance program flexible benefits

If interested please submit your CV in English

Job Description:

We are seeking a skilled finance professional to support our credit control and billing functions in a legal environment. The ideal candidate will have experience working with international law firms and possess strong background knowledge in credit control, billing, and VAT compliance.

The selected individual will be responsible for managing the credit control process, following up on unpaid invoices, resolving client queries, preparing and posting bills and credit notes, and running WIP and debtor reviews.

Additionally, the role involves ensuring compliance with relevant rules and regulations, such as SAR and VAT, and supporting ad hoc finance tasks and projects.

Requirements:

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• Experience in a law firm (mandatory)
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• Strong background in credit control and billing
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• Knowledge of VAT, SAR, and banking processes
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• Good attention to detail and communication skills
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• Advanced Excel skills; Aderant experience is an advantage
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What You'll Bring:

As a seasoned finance expert, you will bring a unique combination of skills and experience to this role. Your ability to communicate effectively and work independently will be key to success.

By joining our team, you will contribute to the delivery of high-quality financial services and support the growth of our organization.

Are you looking for a challenging role that combines financial management and regulatory expertise? As a Finance Officer, you will play a key part in delivering exceptional financial services to our clients.

The Finance Officer will be responsible for providing day-to-day finance support to clients, ensuring that financial responsibilities are organised and carried out efficiently and within agreed timelines. This includes managing the finance and accounting operations of our clients, preparing financial reports, and maintaining knowledge of applicable financial and regulatory reporting requirements.

The ideal candidate will have a strong background in accounting, with experience in regulated financial services entities and proficiency in management and statutory accounts production as per IFRS. They will also possess excellent organisational skills, attention to detail, and ability to prioritise and meet deadlines.

• Minimum 4 years' experience in a similar role
• Recognised qualification in Accounting (ACA or ACCA) or similar
• Background in regulated financial services entity preferred
• Competency in management and statutory accounts production as per IFRS

A proactive and positive attitude, combined with IT literacy and high competence in Excel and other Microsoft Office applications, is essential for this role. Additionally, the ability to work effectively as part of a team and liaise with individuals as required is crucial.

• 25 days holiday
• Healthcare 100% paid by us
• Pension, monthly contribution based on employment duration

We offer a competitive remuneration package and a supportive working environment that encourages professional growth and development. If you are excited about this opportunity, please apply today!

We are seeking a seasoned professional to spearhead our Financial Services initiatives. As an