781 Front jobs in the United Arab Emirates

Job Description

We are currently looking for dynamic, self-motivated Front Office professionals who want to advance their careers.

Responsibilities

• Provide prompt, courteous, and efficient service to all guests, ensuring a high level of customer satisfaction through personalized service from arrival to departure.
• Greet guests personally by name, if known, and escort them to their rooms to make them feel expected and welcomed.
• Conduct in-room and hotel familiarization, and assist guests with hotel activity inquiries and requests.
• Maintain up-to-date knowledge of hotel information and local services, including operating hours, promotions, events, attractions, and other relevant information to respond to guest queries.
• Be aware of rate levels to be sold daily and monitor occupancy levels.
• Accurately handle cashiering standards and comply with all policies and procedures.
• Process accounts from check-in to check-out, ensuring accurate posting of all incidental charges using computerized Front Office systems.
• Maintain guest privacy by ensuring no details are disclosed.
• Understand the hotel’s policies, procedures, service standards, and have full knowledge of hotel facilities and events.

Skills, Education, Qualifications & Experiences

Ideally, hold a degree in hospitality with previous experience in a hotel Front Office Department. Excellent written and verbal English communication skills are essential, along with knowledge of an additional language. Strong interpersonal and problem-solving abilities are required. Computer literacy and experience with Opera are advantageous.

Knowledge & Competencies

The ideal candidate will be customer-driven, proactive, outgoing, charismatic, and approachable. Ability to work well under pressure in a fast-paced environment, be a team player, and thrive in a multicultural team and guest environment. Additional competencies include:

• Understanding the Job
• Taking Responsibility
• Recognizing Differences
• Customer Focus
• Adaptability
• Teamwork

An exciting opportunity has arisen for a Front Office Receptionist to join Rixos Premium Saadiyat Island.

What you will be doing :

• Register and process check in for all arrivals.
• Handle guest checkouts efficiently and professionally.
• Update guest information into the computer after a complete check-in.
• Accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon Guests' departure.
• Handles walk-in counter reservations at all times and process call in reservations when the room reservations section is closed.
• Provide friendly and courteous service to guests and respond promptly to all requests and inquiries at all times.
• Resolve guests' complaints / requests and liaise with the department concerned to ensure immediate follow-up.
• Handle issuance of guest room key cards and ensure effective control for guest security.
• Check and convey message, mail, and package to Guests.
• Assist at the Information counter, Foreign Exchange, Night Audit, and Business center, as and when assigned.
• Have knowledge of the hotel rate codes, package, segmentation, discounts, and how to handle each.
• Handle safe deposit boxes in accordance with policies and procedures.

Your experience and skills include :

• Experience working as a Receptionist in 5-star hotels.
• Customer-service & Data Entry experience.
• Multi-tasking and time-management skills, with the ability to prioritize tasks.
• Proficient in Microsoft Office Suite.
• Ability to work flexible hours.
• Highly responsible and reliable with a professional presentation.
• Additional language will be an advantage.

Your team and working environment :

• Rixos Premium Saadiyat Island is a unique resort; where exclusivity and luxury define every experience, every time. Our luxurious family getaway is located on the pristine beach of Saadiyat Island with its clear blue waters and fine white sands overlooking the Arabian Gulf.
• At Accor, we are Heartists

Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists at Rixos Premium Saadiyat Island. Every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other. We deliver heartfelt hospitality in an environment that is engaging, enthusiastic, and professionally rewarding.

Front Office - CID Admin (Emiratis)

• Full-time
• Company Location: Anantara Mina Al Arab Ras Al Khaimah Resort
  
  

• Register and update guest information in the CID system in compliance with UAE regulations.
• Scan and upload passports, visas, and IDs accurately and promptly.
• Maintain updated records for in-house, checked-out, and no-show guests.
• Coordinate with Front Office, Reservations, Concierge, and Security on guest data and flagged cases.
• Ensure compliance with legal requirements and maintain confidentiality of guest information.
• Operate and troubleshoot the CID–PMS interface; report system issues when required.
• Prepare and submit daily CID reports to management.
• Assist Front Desk operations during busy periods and support Night Audit guest data checks.
• Stay updated on government regulations and participate in relevant training sessions.
• Uphold hotel service standards and professional appearance at all times.
  
  

• High school diploma or equivalent; hospitality-related qualification preferred.
• Previous front office or administrative experience in the hotel industry is an advantage.
• Familiarity with the UAE CID system and PMS (e.g., Opera) is preferred.
• Strong computer literacy and data entry skills.
• Excellent communication and interpersonal skills.
• High attention to detail, accuracy, and confidentiality.
• Ability to work under pressure and meet strict deadlines.
• Fluency in English and Arabic, other languages is an advantage.
  
  

Hey there

Are you one of those creative minds? A character, a storyteller?

Do you want to be part of a globally recognized brand that has been entertaining for over 100 years?

Join the audition and start scripting your own story at Paramount Hotels

Job Purpose:

To be the main point of contact for the guests upon arrival until their departure and to handle all enquiries throughout their stay in a friendly and effective manner.

Job Description-

-Comprehensive knowledge of the Hotel, including all departments, services and outlets-Provide a warm welcome to all guests on arrival-Register guests in line with the established guest registration policy

-Take payment from guests on departure and close their bills accurately

-Be efficient in assisting guests throughout their stay with any requirements

-Sell rooms to walk-in guests at the maximum rate possible

-Ensure that the Front Stage/Guest Services Desk is manned at all times, as well as operationally prepared and stocked with all required items

-Maintain the privacy of all guests by ensuring that no details of the guests are disclosed to anybody

-Update all information given by guests on the Registration Card on check-in into Opera, making sure that all required information has been provided

-File all Registration Cards and dockets for in-house guests in appropriate buckets and perform regular bucket checks

-Carry out a Routing Instruction Report regularly and ensure that all required back-up is attached to the Registration Cards neatly

-Attend the daily shift briefings and monthly communication meetings

-Identify and anticipate guest's needs and assist in any possible way

-Check and action traces in Opera on arrival and departure as well as setting traces sensibly at all

times

-Assist with escorting guests to their rooms on arrival, explaining all the features and facilities-Carry out cashiering duties like foreign currency exchange, paid-outs,

etc.

-Close the individual cashier audit at the end of each shift, ensuring that all details balance

-Maintain a cash float and take full responsibility for it, ensuring that it is balanced at all

times

-Minimize rebates and ensure that they all have sufficient justification, back-up and signatures

-Perform any related duties and special projects as requested by Management

Qualifications & Experience

• Minimum of 1 year experience in a Receptionist/Guest Service position at Front Stage, preferably in an international five star hotel
• High level of verbal and written in English. Additional Language would be a plus
• Knowledge of Microsoft Office applications
• Knowledge of OPERA PMS

• Requirements: Hotel background/experience fluent in Russian
• Compensation:
  • Basic Salary: AED 1800
  • Language Allowance: AED 150
  • Service Charge
  • Additional incentives for upselling rooms

Benefits:
Studio Accommodation (sharing 2 in 1 provided 20 mins travel from accommodation to hotel)
Transportation provided
Food provided in Staff Cafeteria in the hotel
Medical Insurance provided
Visa provided

• Requirements: Fluent in Russian
• Compensation:
  • Basic Salary: AED 2500
  • Language Allowance: AED 300
  • Service Charge
  • Additional incentives for upselling rooms

Benefits:
Studio Accommodation (sharing 2 in 1 provided 20 mins travel from accommodation to hotel)
Transportation provided
Food provided in Staff Cafeteria in the hotel
Medical Insurance provided
Visa provided

Nationalities preferred: Russian, Ukrainian, Belarus, Kazakhstan.

For the agreement: All details as fine except for point no. 4 Fees we usually pay one month basic salary only and point no. 7 Guarantees & Follow Up Services. Please make the replacement will be within 6 months time instead of 90 days. Looking forward to your support in finding the right talent for our team.

• Register and update guest information in the CID system in compliance with UAE regulations.

• Scan and upload passports visas and IDs accurately and promptly.

• Maintain updated records for in-house checked-out and no-show guests.

• Coordinate with Front Office Reservations Concierge and Security on guest data and flagged cases.

• Ensure compliance with legal requirements and maintain confidentiality of guest information.

• Operate and troubleshoot the CIDPMS interface; report system issues when required.

• Prepare and submit daily CID reports to management.

• Assist Front Desk operations during busy periods and support Night Audit guest data checks.

• Stay updated on government regulations and participate in relevant training sessions.

• Uphold hotel service standards and professional appearance at all times.

Qualifications :

• High school diploma or equivalent; hospitality-related qualification preferred.

• Previous front office or administrative experience in the hotel industry is an advantage.

• Familiarity with the UAE CID system and PMS (e.g. Opera) is preferred.

• Strong computer literacy and data entry skills.

• Excellent communication and interpersonal skills.

• High attention to detail accuracy and confidentiality.

• Ability to work under pressure and meet strict deadlines.

• Fluency in English andArabic other languages is an advantage.

Remote Work :

No

Employment Type :

Full-time

POSITION SUMMARY

Process guest check-ins by verifying guest identity and form of payment, assigning rooms, and activating/issuing room keys. Set up accurate accounts according to guest requirements, enter Marriott Rewards information, and ensure rates match market codes. Document exceptions, secure payment prior to issuing keys, verify/adjust billing, and compile daily reports/logs/contingency lists. Complete cashier and closing reports, provide guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary, and follow up to ensure requests are met. Process all payment types, vouchers, payouts, and charges. Balance and drop receipts, count and secure bank at shift start and end, obtain manual authorizations, and follow all accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.

Assist management in training, evaluating, counseling, motivating, and coaching employees; serve as a role model and first point of contact for the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships, support team goals, listen and respond to employee concerns. Follow company policies and procedures, report accidents, injuries, and unsafe conditions, complete safety training and certifications, maintain a professional appearance, keep proprietary information confidential, and protect company assets. Welcome and acknowledge guests, anticipate and address service needs, assist individuals with disabilities, and thank guests sincerely. Communicate clearly and professionally, prepare and review documents accurately, answer phones with proper etiquette. Ensure adherence to quality standards. Use computers/POS systems to enter and locate information. Stand, sit, or walk for extended periods, and lift/move objects weighing up to 10 pounds without assistance. Perform other duties as requested by supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None required.

Marriott International is an equal opportunity employer committed to hiring a diverse and inclusive workforce, and to nondiscrimination based on any protected status such as disability or veteran status, or other lawful categories.

• Register and update guest information in the CID system in compliance with UAE regulations.
• Scan and upload passports, visas, and IDs accurately and promptly.
• Maintain updated records for in-house, checked-out, and no-show guests.
• Coordinate with Front Office, Reservations, Concierge, and Security on guest data and flagged cases.
• Ensure compliance with legal requirements and maintain confidentiality of guest information.
• Operate and troubleshoot the CID–PMS interface; report system issues when required.
• Prepare and submit daily CID reports to management.
• Assist Front Desk operations during busy periods and support Night Audit guest data checks.
• Stay updated on government regulations and participate in relevant training sessions.
• Uphold hotel service standards and professional appearance at all times.
  
  

• High school diploma or equivalent; hospitality-related qualification preferred.
• Previous front office or administrative experience in the hotel industry is an advantage.
• Familiarity with the UAE CID system and PMS (e.g., Opera) is preferred.
• Strong computer literacy and data entry skills.
• Excellent communication and interpersonal skills.
• High attention to detail, accuracy, and confidentiality.
• Ability to work under pressure and meet strict deadlines.
• Fluency in English and Arabic, other languages is an advantage.

The role involves working directly with quantitative researchers to design and implement software solutions for research and trading.

• Design and build efficient workflows for research and trading
• Collaborate closely with team members to ensure consistency and maximize re-use of software components
• Assume ownership of projects throughout their full engineering lifecycle
• Provide level 2 support for critical components

Required Skills and Qualifications:

• Degree in applied math, physics, engineering or computer science
• 4+ years' experience with Python, C++, or KDB+/q
• Knowledge of finance, data storage, processing and analysis
• Experience with modern software development: version control, agile development
• Excellent technical communication skills

Benefits:

• Opportunity to work in a collaborative environment
• Chance to grow and develop technical skills

Others:

• Based in Dubai