38 Head Of Ecommerce jobs in the United Arab Emirates
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Ecommerce Strategy Director
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Job Description
The successful candidate will lead the digital transformation of our online sales channels, focusing on building and scaling B2C eCommerce while integrating B2B functions for clients. They will be responsible for developing comprehensive eCommerce growth strategies, driving innovation across digital touchpoints to enhance customer acquisition, retention, and lifetime value, as well as working with Procurement on sourcing innovative and unique products for B2C channel growth.
ResponsibilitiesStrategy & Leadership
- Develop an e-commerce growth strategy with a focus on scaling B2C revenues through data-driven decision making.
- Drive innovation across digital touchpoints to enhance customer experience and increase customer lifetime value.
- Collaborate with Procurement to source innovative and unique products for B2C channel growth, ensuring alignment with commercial objectives.
Platform & Technology
- Lead the selection, customization, and management of e-commerce platforms to ensure seamless integration with existing systems.
- Integrate ERP, WMS, CRM, and POS systems to enable real-time data flow and inventory management.
- Implement product information management tools across a large product portfolio, leveraging analytics and dashboarding tools to inform strategic decisions.
Digital Marketing & Growth
- Execute customer acquisition strategies through SEO, PPC, paid social, email marketing, and influencer campaigns, leveraging data to optimize ROI.
- Lead performance marketing efforts, driving revenue growth and improving customer engagement across channels.
- Optimize UX/UI to improve conversion rates and enhance user experience, incorporating feedback from customers and stakeholders.
Commercial & Operations
- Align online pricing, promotions, assortment, and margin targets with Commercial teams to drive revenue growth and profitability.
- Partner with Operations and Supply Chain to ensure inventory sync, logistics coordination, and SLA adherence, delivering exceptional customer service.
- Develop partnerships with marketplaces and other external partners to expand reach and drive revenue growth.
Requirements
- Strategic thinker with excellent problem-solving skills and ability to collaborate across functions.
- Digitally fluent with a customer-centric mindset, able to leverage data to drive business decisions.
- Strong leader and influencer, capable of building and leading high-performing teams and driving P&L performance.
- Excellent communication and project management skills, with fluency in English; knowledge of additional languages is an asset.
Head of Ecommerce
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At Light of Sakina, every fragrance is a story, every scent a journey. Now, we are seeking a kindred spirit to help us bring this experience into the digital world.
We are hiring an E-Commerce Lead — not only to manage a website, but to create a soulful online home where fragrance meets story, and every customer feels the beauty and heritage of Sakina from their first click to their final unboxing.
If you know how to weave strategy with execution, data with storytelling, and campaigns with customer journeys… if you are a thinker, a doer, and a creator of meaningful digital experiences… we would love to meet you.
Head of Ecommerce
Posted today
Job Viewed
Job Description
At Light of Sakina, every fragrance is a story, every scent a journey. Now, we are seeking a kindred spirit to help us bring this experience into the digital world.
We are hiring an E-Commerce Lead — not only to manage a website, but to create a soulful online home where fragrance meets story, and every customer feels the beauty and heritage of Sakina from their first click to their final unboxing.
If you know how to weave strategy with execution, data with storytelling, and campaigns with customer journeys… if you are a thinker, a doer, and a creator of meaningful digital experiences… we would love to meet you.
Role details- Seniority level: Director
- Employment type: Full-time
- Job function: Management and Manufacturing
- Industries: Retail Luxury Goods and Jewelry
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Group Head of eCommerce
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Chalhoub is the leading luxury retailer in the Middle East. With more than 600 stores, 300 brands, and over 65 years of experience in the region, we are the premiere destination for luxury goods. To fuel the next stage of the organisation’s growth we are looking to build a world team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey.
As our Group Head of eCommerce, you will be reporting into our “President – Commercial” to lead and accelerate exponentially the Group portfolio of brands online presence. Your mission is to lead the evolution of our eCommerce business to next level by driving the global strategic direction that will be translated into the brands strategies and accelerate growth by building relationships and working collaboratively.
You should be at the pulse of understanding CX all that it offers to driving the commercial and profitability performance of the business, as well as data centric in your approach. If you are the type of person who thrives on strategic problem solving, whilst remaining close to operational best practice, that can demonstrate a flexible in working style and commitment to fast growth, we would like hear from you.
- The key objectives are to define and successfully implement the SEM ( SEO+SEA+SMO) and operational strategies that will impact:eCommerce growth plans whilst delivering commercial expertise and added value
- Increase traffic to our platforms across the group and focus on the refinement and growth
- Measure, monitor and impact the improvement of conversion rates on our platforms
- Strategies and best practice initiatives to drive AOV
- Approaches to improve retention rate
- Expedite customer service and satisfaction to the next level
What you’ll be doing:
Strategic:
• Shape the online vision and strategic direction across the GCC to dominate the market and then further expand globally
• Seek out relevant partnerships across different areas (content, marketing, merchandising, etc) to promote innovation and get ahead of the competition
• Create and maintain the yearly strategic plan and the yearly budgets in accordance to the vision and mission and monitor implementation, insuring consistent brand sense of purpose
• Develop and conduct the implementation of goals, objectives, policies, procedures and standards to improve efficiency
• Negotiate brand partner relationships to grow the online brand portfolio for B2C and B2B
• Instil a data mindset within in the business and teams to create synergies
o Define and Implement Strategy to distort Sales growth
o Manage P&L and investment to match profitability and ROI targets
o Deliver the lens of operational excellence
o Work closely with Tech team to develop and deploy enhancements and new functionalities required to drive sales performance and improve CX experience
o Define and Drive implementation of trade and SEM strategy
o Recruit develop and lead a team of high potential talents.
Stakeholders:
To be able to do all of the above you will have to be able to be a crucial partner with some of the business key stakeholders and embark them on the global eCommerce journey.
• President (Fashion & Beauty)
• CDO
• CMO
• Operational Brand GM/VP and their wider teams
• Group Technology
• CIO
Operational:
• Define trade commercial strategy and adapt it accordingly, bringing in the necessary parties when relevant
• Structure and lead the eCommerce Steering meetings with all functions to review progress on agreed key metrics
• Oversee and analyze eCommerce KPIs to identify growth / optimization opportunities
• Ensure operational excellence by building processes and defining SLAs with the Tech, customer care, warehouse, fulfilment and last mile teams to ensure a seamless experience to the customer
• Build and strengthen the capabilities in the area of Performance Marketing
People:
• Recruit, lead, inspire and develop key roles to grow the Group eCommerce ambitions
• Ensure identification and guide development and recognition of identified eCommerce talent
What you’ll need to succeed:
- University Degree in Business Administration, Computer Science or any relevant field/ MBA is a plus
- Background as a pure player or luxury, branding and fashion
- Understanding of the Middle East markets and key players knowledge is preferable
- Subject matter expert in experience growth and acceleration in eCommerce field
- Strong leadership and collaboration with senior stakeholder
- Entrepreneurial and innovation approach to generating revenue
- Ability to roadmap and the deliver ROI
- Holistic strategic thinker around all things Omnichannel
- Data Driven
- Strong business dev and commercial acumen.
Ready to join our exciting transformation to become a hybrid retailer, bringing luxury experiences to the fingertips of our customers everywhere? Now’s your chance. By being part of our journey here at Chalhoub Group, you can make a real impact on customers and some of the finest brands in the world. In return, you’ll have everything you need to innovate your career.
What we can offer you
We will help shape your journey with us through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility.
Our Group offers the opportunity to support careers that may span different teams, different job roles, different categories and even different countries. We offer diverse career paths for those who show drive and passion as well as the desire to learn and grow.
Amazing benefits
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, life insurance, child education contribution, remote and flexible working as well as exclusive employee discounts.
Job Segment: Merchandising, Retail Sales, Branding, SEM, SEO, Retail, Marketing
Head of Ecommerce and optimization
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Miral Destinations is the destination promotion partner of the world's fastest growing leisure and entertainment destination - Yas Island & Saadiyat Island.
We connect travelers to the destination stakeholders (theme parks, attractions, hotels, etc) by designing world-class holiday experiences and holiday packages that appeal to travelers from around the world.Some of the key websites we manage include the Yas Island website, Yas Island Theme Park and Attraction websites, Saadiyat Island website, Team Lab Phenomenon website.
Miral Destinations is looking for a Head of eCommerce and Optimization to (reporting to the Sr. Director, eCommerce and Digital Marketing) to join the team.The Head of eCommerce and Optimization will play a key role in supporting the commercial KPIs of the business as well as the enhancement and digital product roadmap strategy and execution
Job Scope
The Head of eCommerce and Optimization will take full ownership of driving commercial outcomes across the entire Miral Destinations website portfolio. This includes Yas Island, the Abu Dhabi Portfolio, and Theme Parks and Attractions. The role requires a digital leader with a strong business mindset who can create and execute a future-ready digital roadmap, while aligning with cross-functional HODs to deliver best-in-class digital guest experiences.
Key Responsibilities :
- Lead and own the commercial performance of the full portfolio of Miral Destinations websites, ensuring alignment with business KPIs across all platforms
- Create, manage, and continuously optimize the website enhancement roadmap and overarching digital product roadmap with clearly defined short and long-term milestones
- Deliver insightful and action-oriented eCommerce reporting and dashboards that shape business decisions and performance reviews
- Champion an always-on optimization program through structured A / B testing, user behavior analysis, and agile enhancements
- Own and execute the entire SEO strategy, including technical SEO, content strategy, backlink profile, and continuous search optimization, using industry best practices and tools
- Drive the affiliate marketing program by developing and scaling partnerships that generate incremental revenue
- Conduct ongoing competitive analysis across benchmark websites and industry leaders to identify opportunities and shape digital strategy
- Collaborate closely with HODs of Yas Island, Abu Dhabi Portfolio, and Theme Parks and Attractions to align goals, co-create experiences, and deliver integrated digital journeys that convert
- Be the central point of contact for all digital product and website optimization discussions across Miral Destinations
- Manage and guide internal teams and external partners / agencies across UX / UI, analytics, development, SEO, and affiliate marketing
- Translate business strategy into technical requirements and ensure cross-department collaboration (especially with IT, Marketing, and Commercial) for effective and timely execution
- Embed digital innovation and global best practices into all aspects of website design, content, and performance
- Ensure end-to-end tracking of the digital funnel, and utilize insights to maximize ROI, guest satisfaction, and retention
- Be the voice of the guest within the digital ecosystem and ensure every enhancement and product feature is rooted in customer needs and data insights
- Regularly present insights and performance results to senior leadership and influence the overall digital and commercial strategy of the company
- Foster a high-performance culture within the eCommerce and Optimization team and guide junior team members to excel in their roles and grow professionally
- Minimum bachelor's degree in marketing or digital marketing
- Demonstrable experience leading and managing a team and agency partners
- Showcase a track record in delivering ambitious eCommerce results
- Strong experience in creating and delivering initiatives across UX / UI, development, SEO / SEM, affiliate marketing, analytics, and digital product strategy
- Working knowledge of enterprise CMS', Power BI, GA4
- Knowledge of the latest SEO, affiliate marketing, performance marketing strategies and techniques
- 10+ years of experience of digital marketing and eCommerce
- Experience in managing digital presence of an enterprise global brand
- Experience in either destination digital marketing or OTAs or leisure industry or hospitality industry
- Strong commercial acumen and the ability to tie digital decisions to business impact
- Ability to simplify technical discussions for business teams and vice versa
- Experienced in managing a matrix of internal stakeholders and external agencies
- Strong analytical mindset with a passion for data-driven decision-making
- Exceptional presentation skills to communicate data, performance, and strategy
- Capability to write briefs for UX / UI / design / development enhancements
- Culturally aware and adaptable in a multicultural environment
- A proactive, innovative, and resilient mindset aligned with progressive values
- Natural leadership qualities with a passion for mentoring and growing talent
- Deep customer focus and dedication to delivering joyful, seamless digital journeys
- Experience with basic coding / code analysis is an advantage
- Experience in using Figma or Sketch is an advantage
- Experience in Adobe Creative Cloud apps is an advantage
- Fluency in English is a must and Arabic is an advantage but not mandatory
- Experience in working on a digital loyalty product / program and Mobile Apps with eCommerce
- Aviation industry experience is an advantage but not mandatory
- UAE experience is an advantage but not mandatory
- Working experience with Semi-Government or Government organizations is an advantage but not mandatory
- Active digital content consumer who often shops online
- Deep understanding of pop culture and cultural trends
Seniority level
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Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 6 months ago
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Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 6 months ago
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 1 month ago
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 1 month ago
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 1 month ago
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 1 month ago
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Head Of Ecommerce
• Abu Dhabi Emirate, United Arab Emirates
Digital Commerce Leader
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Job Description
We are seeking a seasoned ecommerce leader to drive our online business forward. This role is critical in shaping our digital presence, driving revenue growth, and delivering exceptional customer experiences.
The ideal candidate will have a strong track record of developing and executing effective ecommerce strategies, as well as analyzing data to inform decisions and optimize campaigns.
Responsibilities:- Develop and execute comprehensive ecommerce strategies to drive revenue growth and enhance customer engagement.
- Analyze data to inform decision-making and optimize campaign performance.
- Collaborate with cross-functional teams to ensure seamless execution of ecommerce initiatives.
As a key member of our leadership team, the successful candidate will be passionate about ecommerce, have excellent communication skills, and be able to work collaboratively in a fast-paced environment.
Our organization values innovation, creativity, and a passion for delivering exceptional results. If you are a motivated and experienced ecommerce professional looking for a new challenge, we encourage you to apply.
What We Offer- A dynamic and supportive work environment that fosters growth and development.
- Opportunities to collaborate with talented professionals who share your passion for ecommerce.
- A competitive compensation and benefits package.
At our organization, we are committed to attracting and retaining top talent. We offer a range of benefits and perks to support your personal and professional growth.
Digital Commerce Specialist
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Job Description
Bloomreach seeks a Solutions Consultant to join their team and help customers discover products and build meaningful journeys across commerce.
Job OverviewYou will combine technical and functional expertise with business acumen to guide customers through evaluation and adoption of Bloomreach solutions, partnering with sales, product, and marketing to design compelling solutions, deliver engaging demos, and demonstrate the business value Bloomreach brings.
Main Responsibilities- Drive and support the technical sales process for enterprise customers across the EMEA region.
- Deliver compelling product demonstrations, discovery workshops, and tailored solution designs.
- Translate customer needs into Bloomreach value propositions—connecting business and technical stakeholders, from merchandisers to C-level executives.
- Support RFP submissions, proof-of-concepts, and solution documentation with a high standard of execution.
- Collaborate with sales, product, and marketing teams to ensure a seamless customer journey.
- Strong understanding of SaaS and modern sales frameworks (e.g., MEDDPICC, Challenger).
- Familiarity with pre-sales methodologies such as Demo2Win or Great Demo.
- Excellent communication skills (written and spoken), with confidence presenting to both technical and non-technical audiences.
- Hands-on knowledge of HTML, CSS, JavaScript, and REST APIs.
- Fluent English, UK-based, and willingness to travel within EMEA.
- (Bonus) Proficiency in German or French.
The ideal candidate has 3+ years of technical pre-sales experience in Digital Commerce, Enterprise Search, or related solutions or 3+ years of client-side experience in retail/brand commerce delivering successful digital experience initiatives.
BenefitsBloomreach offers flexible working hours, virtual-first environment, volunteering time off, wellbeing programs, and professional development budgets. Compensation includes RSUs or stock options, company performance bonus, referral bonus, and celebrations of work anniversaries.
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Digital Commerce Specialist
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We are seeking an experienced Digital Commerce Specialist to join our team. The ideal candidate will have 2+ years of experience in digital commerce, with a focus on Amazon Seller Central.
Key Responsibilities- E-Commerce Account Management : Optimize and manage e-commerce accounts, including inventory management, order processing, performance monitoring, and policy compliance.
- Listings & Content Optimization : Create and optimize product listings to enhance visibility and drive conversions.
- Marketing Strategy & Performance Analysis : Develop and execute marketing strategies to enhance visibility and drive conversions.
- Data Analysis & Reporting : Analyze e-commerce metrics and generate insightful reports to guide strategy and improve performance.
- Attention to Details : Ensure accuracy in all aspects of account management.
This role requires strong analytical skills, proficiency in MS Excel, and attention to detail.
Requirements- Degree in business administration or a related field.
- 2+ years of experience in digital commerce, with a strong emphasis on Amazon platform.
- Proficient with MS Excel and MS Office.
- Proven experience working with Amazon Seller Central/Vendor Central.
- Excellent analytical skills and proficiency in using tools to analyze data and e-commerce metrics.
- Exceptional attention to detail and accuracy.
In this role, you will work closely with cross-functional teams to align initiatives and drive growth.
Digital Commerce Executive
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Our organization is seeking a skilled ecommerce specialist to drive growth and enhance customer experience through expert ecommerce management. This involves expanding digital presence, optimizing online sales channels, and developing innovative digital marketing strategies.
Key Responsibilities:- Sales Optimization: Maximize sales and profitability by managing and optimizing ecommerce platforms to meet business objectives.
- Digital Marketing Strategy: Develop and implement effective digital marketing strategies to drive traffic and conversions, ensuring a seamless user experience.
- Ecommerce Performance Analysis: Monitor and analyze ecommerce performance metrics to identify opportunities for improvement, leveraging data to inform decision-making.
- Team Collaboration: Collaborate with cross-functional teams to ensure seamless integration of ecommerce activities, promoting a culture of excellence and innovation.
- Industry Staying Current: Stay updated on industry trends and emerging ecommerce technologies, applying knowledge to drive business success.
- Bachelor's Degree in Marketing or a related field, providing a solid foundation in business principles.
- A minimum of 1-2 years of ecommerce experience, preferably in the furniture manufacturing industry, offering valuable industry insight.
- Proficiency in ecommerce platforms and digital marketing tools such as Google Analytics and social media management tools, enabling efficient management and analysis.
- Strong analytical and problem-solving skills, combined with data interpretation and decision-making abilities, allowing for informed business decisions.
- Excellent communication and collaboration skills, with attention to detail and creativity, facilitating effective teamwork and stakeholder engagement.
Digital Commerce Leader
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Job Opportunity
We are seeking a seasoned e-commerce professional to assume leadership of our Shopify platform, focusing on regional store adaptation and localized marketing strategies.
This role is ideal for an individual with extensive experience in Shopify management who also understands the importance of cultural context in digital marketing.
You will work collaboratively across functions to implement high-performing, localized strategies that drive conversions and enhance the customer experience across diverse global audiences.
Key Responsibilities
- Oversee and optimize Shopify storefronts across multiple markets—ensuring fast load times, intuitive UX, and SEO-friendly content.
- Launch and maintain localized product pages, navigation, and promotions tailored to specific regional audiences.
- Collaborate with marketing and creative teams to roll out localized campaigns directly within Shopify, from landing pages to seasonal sales initiatives.
- Coordinate translations, product descriptions, visual assets, and store-specific settings to ensure a consistent yet locally relevant customer journey.
- Manage day-to-day Shopify operations—including inventory visibility, collection tagging, and third-party app integrations.
- Conduct A/B tests and gather insights to improve site performance and user flow.
- Work with internal teams and vendors to align store structure with regional preferences, payment methods, and fulfillment requirements.
- Create and maintain a centralized store update calendar and ensure timely implementation of content and campaign rollouts.
- Recruit, manage, and support freelancers or in-house contributors involved in localization, including translators and regional marketing assistants.
- Analyze Shopify analytics, Google Analytics, and customer behavior data to refine store and content strategies.
- Stay up to date with Shopify platform updates, e-commerce trends, and international digital marketing best practices.
Requirements
- 3-5 years of experience in Shopify store management, localization, or e-commerce operations.
- Proven ability to manage multi-market Shopify stores and implement content tailored to specific regions.
- Strong project management and cross-functional collaboration skills.
- Detail-oriented with a deep understanding of how localization impacts user engagement and sales performance.
- Confident using tools like Google Analytics, Shopify analytics, Klaviyo, or similar.
- Proactive, adaptable, and focused on delivering performance-driven outcomes.
- Passionate about combining data with cultural relevance to build seamless, localized e-commerce experiences.