9 Healthcare Administration jobs in the United Arab Emirates

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GIG Gulf is part of the Gulf Insurance Group (GIG), the #1 regional composite insurer in MENA, with a presence in 12 markets including the United Arab Emirates, Bahrain, Oman, Qatar, Saudi Arabia, Algeria, Egypt, Iraq, Jordan, Kuwait, Lebanon, and Turkey. GIG Group reported consolidated assets of US$4.01 billion and a net profit of US$84 million for the year 2024.

The majority shareholder of GIG Group is Fairfax Financial Holdings, a global leader in insurance and reinsurance, with a presence in 40 markets. Listed on the Toronto Stock Exchange and part of the Fortune 500, Fairfax was founded in 1985 and has always had a strong focus on long-term growth and financial resilience. It follows a decentralized model, empowering local leadership teams—many of whom have over 20 years of tenure—with trust and accountability. Fairfax’s culture, rooted in its guiding principles, is reflected across all of its subsidiaries.

GIG Gulf is an ‘A’-rated regional insurer with a top 5 position in each of its core markets: the UAE, Oman, Qatar, and Bahrain. With over 70 years of regional presence, GIG Gulf combines a strategic focus on growth and investment with a comprehensive portfolio of insurance products and services tailored to corporates, SMEs, and individual customers. It also holds a 50% stake in GIG Saudi. The company’s strategic priorities are centered around regional growth, customer experience, and digital transformation.

GIG Gulf fosters a diverse and inclusive culture, employing over 800 people from 60+ nationalities, across 15 branches and retail outlets throughout the region. Serving over 1 million customers, GIG Gulf positions itself as a caring partner—committed to helping customers achieve their goals and lead fulfilling lives. Passionate about customer feedback, the company is constantly evolving to become the region’s digital insurer of reference, operating in a responsible and sustainable way.

Job purpose:

As a Healthcare Policy Administration Assistant, you will perform various tasks daily. And therefore, you should be able to multitask and prioritize. We also expect you to handle sensitive information confidentially. You should be able to combine exceptional communication skills with an ability to perform behind the scenes tasks,

The role requires a great deal of independent thought or judgment acting within well-defined policies and procedures.

Key Responsibilities

• Provide full administrative support to clients & intermediaries including but not limited to “Census reconciliation, policy setup, endorsements, invoicing analysis, reports”.
• Review all documents received thoroughly and meticulously and enter data in the healthcare systems while ensuring a high level of accuracy within the time frame as per the agreed SLAs with minimal errors.
• Ensure regulatory compliance is achieved through continuous monitoring and reporting of process, procedures, and systems gaps.
• Maintaining physical or electronic records related to medical insurance policies & maintenance requests.
• Upload member data files to regulatory systems ensuring compliance with regulatory directives.
• Upload PBM membership data to partner system
• Liaise with cross-functional teams for customer service, medical and health on track related queries.
• Ensuring customers, clients and brokers are at the center of day-to-day activities to meet the evolving needs and expectations.
• Process Improvement and Development mindset “Identify opportunities for enhancing policy management workflows and systems” having proactive role in developing and improving processes within the organization.

Operational & technical responsibilities:

As Healthcare administrative assistant, you will perform various tasks daily. So, you should be able to multitask and prioritize. We also expect you to handle sensitive information confidentially. You should be able to combine exceptional communication skills with an ability to perform ‘behind the scenes’ tasks.

Minimum requirements of the role:

• UAE national with family book
• Previous experience in policy administration role
• Strong attention to detail with the ability to manage policy documentation and ensure accurate and timely submission of policies
• Tertiary education
• One-year administrative experience within the insurance industry
• MS office – Excellent Microsoft Excel skills including (Data Filters. Data Sorting, Pivot Tables, Cell Formatting, Excel formulas, Data validation and analysis) are a must for this role.
• Excellent organizational and multitasking skills, Strong attention to details, and interpersonal skills
• Customer-oriented communication skills

To apply, please drop us an email with your updated resume, mentioning in the subject line of your email the “Healthcare Administration Assistant - EB”.

• Seniority levelAssociate

• Employment typeFull-time

• Job functionGeneral Business
• IndustriesInsurance

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Ensures that an effective operating system for hiring, promoting, rewarding, disciplining, and terminating employees in accordance with established policies and procedures is in place.

Ensures that all policies and procedures are in accord with UAE laws.

Is responsible for the effective operation of the Hospital.

Maintains an effective working relationship with all Board members, Physicians, and Hospital employees.

Ensures that an effective operating system for the productive performance of all personnel through appropriate forms of employee professional development, the maintenance of written descriptions of all positions, and the effective application of an employee appraisal system is in place.

Ensures the presence and equitable application of personnel policies and procedures.

Demonstrates the importance of continuing professional development by engaging in formal and informal means of continuing professional education.

Monitors inventory of office supplies and the purchasing of new material with attention to budgetary constraints.

Ensures operations adhere to policies and regulations.

Develops, reviews, and improves administrative systems.

Responsible for the day-to-day administrative operations of the Hospital, the delegation of duties, and the establishment of formal means of accountability.

Ensures the effective delivery of high-quality patient care.

Ensures the operation of appropriate project and business development activities in accordance with Board policies.

Responsible for the financial integrity of the operation of the Hospital.

Ensures that all contract issues are managed efficiently and effectively in accordance with Board policies.

Ensures the effective operation of a quality improvement process for the Hospital, including the periodic assessment of patient satisfaction.

Ensures that all financial transactions are conducted in accordance with pertinent standards and legal requirements.

Ensures the maintenance and timely updating of operational procedures manuals.

Ensures that effective communication is maintained with all departments.

Ensures that the safety of all employees, patients, physicians, guests, visitors, and others is adequately addressed and protected.

Participates in the hospital quality program and is a member of quality committees if chosen.

Responsibilities

• Supervise daily administrative operations.
• Suggest cost-effective alternatives.
• Develop and implement effective policies for all administrative procedures.
• Maintain organized patient flow (registration, appointments, billing).
• Monitor administrative staff's performance through monthly evaluations.
• Conduct monthly team-building meetings with administration staff.
• Review phone calls and enhance staff's communication skills.
• Work as a bridge between OPD and IPD and administration staff to ensure correct operations.
• Ensure prompt ordering and stocking of office supplies.
• Develop new and simplified options on the Simplex System with the management team.
• Work closely with the financial team to always have prices updated on the system.
• Answer queries from doctors, nurses, and healthcare staff.
• Resolve potential issues with patients.
• Stay up-to-date with healthcare regulations.
• Recruit and train personnel and allocate responsibilities and office space.
• Ensure the smooth and adequate flow of information within the company to facilitate other business operations.

Qualifications

Bachelor's Degree minimum with a proven track record in Hospital Administration. Preferably experienced in Aesthetic centers.

Ensures that an effective operating system for hiring, promoting, rewarding, disciplining, and terminating employees in accordance with established policies and procedures is in place.

Ensures that all policies and procedures are in accord with UAE laws.

Is responsible for the effective operation of the Hospital.

Maintains an effective working relationship with all Board members, Physicians, and Hospital employees.

Ensures that an effective operating system for the productive performance of all personnel through appropriate forms of employee professional development, the maintenance of written descriptions of all positions, and the effective application of an employee appraisal system is in place.

Ensures the presence and equitable application of personnel policies and procedures.

Demonstrates the importance of continuing professional development by engaging in formal and informal means of continuing professional education.

Monitors inventory of office supplies and the purchasing of new material with attention to budgetary constraints.

Ensures operations adhere to policies and regulations.

Develops, reviews, and improves administrative systems.

Responsible for the day-to-day administrative operations of the Hospital, the delegation of duties, and the establishment of formal means of accountability.

Ensures the effective delivery of high-quality patient care.

Ensures the operation of appropriate project and business development activities in accordance with Board policies.

Responsible for the financial integrity of the operation of the Hospital.

Ensures that all contract issues are managed efficiently and effectively in accordance with Board policies.

Ensures the effective operation of a quality improvement process for the Hospital, including the periodic assessment of patient satisfaction.

Ensures that all financial transactions are conducted in accordance with pertinent standards and legal requirements.

Ensures the maintenance and timely updating of operational procedures manuals.

Ensures that effective communication is maintained with all departments.

Ensures that the safety of all employees, patients, physicians, guests, visitors, and others is adequately addressed and protected.

Participates in the hospital quality program and is a member of quality committees if chosen.

Responsibilities

• Supervise daily administrative operations.
• Suggest cost-effective alternatives.
• Develop and implement effective policies for all administrative procedures.
• Maintain organized patient flow (registration, appointments, billing).
• Monitor administrative staff’s performance through monthly evaluations.
• Conduct monthly team-building meetings with administration staff.
• Review phone calls and enhance staff’s communication skills.
• Work as a bridge between OPD and IPD and administration staff to ensure correct operations.
• Ensure prompt ordering and stocking of office supplies.
• Develop new and simplified options on the Simplex System with the management team.
• Work closely with the financial team to always have prices updated on the system.
• Answer queries from doctors, nurses, and healthcare staff.
• Resolve potential issues with patients.
• Stay up-to-date with healthcare regulations.
• Recruit and train personnel and allocate responsibilities and office space.
• Ensure the smooth and adequate flow of information within the company to facilitate other business operations.

Qualifications

Bachelor's Degree minimum with a proven track record in Hospital Administration. Preferably experienced in Aesthetic centers.

We are seeking an experienced Operations professional to lead our Healthcare Management Consultancy division in Dubai.

• Oversee daily operations to ensure efficiency and quality.
• Collaborate with consultants and healthcare professionals to develop strategic service delivery plans.
• Design and implement operational policies and procedures to enhance service outcomes.
• Monitor project progress and performance metrics to meet client expectations.
• Manage resource allocation and ensure staff are well-trained and supported.
• Conduct regular reviews of operational processes for continuous improvement.
• Assist in client relationship management and communication.
• Contribute to the development of marketing and business strategies.
• Prepare reports and presentations for internal and external stakeholders.

• Proven experience in operations management preferably in a healthcare consultancy or related field.
• Strong understanding of healthcare systems and management practices.
• Excellent organizational and time-management skills.
• Strong leadership and team management abilities.
• Exceptional communication and interpersonal skills.
• Ability to analyze data and implement process improvements.
• Proficiency in project management and operational tools.
• A degree in healthcare management, business administration, or a related field is preferred.

Ontime Group is looking for a detail-oriented Operations professional to join our growing Healthcare Management Consultancy division. In this role you will be responsible for streamlining operations and ensuring the effective delivery of consulting services to our healthcare clients.

1. Oversee daily operations of the healthcare management consultancy ensuring efficiency and quality
2. Collaborate with consultants and healthcare professionals to strategize service delivery
3. Develop and implement operational policies and procedures to improve service outcomes
4. Monitor project progress and performance metrics to meet client expectations
5. Manage resource allocation and ensure staff are well-trained and supported
6. Conduct regular reviews of operational processes for continuous improvement
7. Assist in client relationship management and communication
8. Contribute to the development of marketing and business strategies
9. Prepare reports and presentations for internal and external stakeholders

1. Proven experience in operations management preferably in a healthcare consultancy or related field
2. Strong understanding of healthcare systems and management practices
3. Excellent organizational and time-management skills
4. Strong leadership and team management abilities
5. Exceptional communication and interpersonal skills
6. Ability to analyze data and implement process improvements
7. Proficiency in project management and operational tools
8. A degree in healthcare management, business administration, or a related field is preferred

We are seeking an experienced and skilled Healthcare Operations Manager to join our team. The ideal candidate will have a background in healthcare management and be proficient in strategic planning, operations management, and resource allocation.

• Develop and implement operational plans to improve healthcare services delivery.
• Oversee daily operations, ensuring efficiency, quality, and compliance with healthcare regulations and standards.
• Coordinate with cross-functional departments to ensure seamless healthcare provision.
• Monitor performance metrics and implement improvements where necessary.

The successful candidate should possess:

• A strong track record in healthcare operations management.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced environment.
• Proficiency in managing resources and leading teams.

Healthcare Risk Management Specialist

In a healthcare setting, ensuring patient safety is paramount. Our organization in Dubai prioritizes this aspect by maintaining a secure environment for patients, visitors, and staff alike.

• Foster thorough case investigations, conduct root cause analyses (RCA), and facilitate multidisciplinary case reviews
• Manage and update the case review tracker while ensuring timely progress reporting
• Cultivate strong relationships with the Legal, Medical Affairs, and Clinical teams as necessary

The ideal candidate will play a pivotal role in promoting a culture of safety and continuous improvement within our organization. This entails identifying potential risks, analyzing incidents, and supporting incident documentation and closure.

• Bachelor's degree in Nursing, Medicine, Pharmacy, or a related field
• Professional certifications such as CPHRM and/or CPPS are highly advantageous
• A master's degree in healthcare management or a related field is preferred

This role demands exceptional analytical, organizational, and communication skills. The successful candidate should be able to lead complex case investigations, facilitate collaborative reviews, and maintain confidentiality. Strong documentation and reporting abilities, including experience with risk/event trackers, are also essential.

• A competitive remuneration package
• Opportunities for professional growth and development
• A dynamic and supportive work environment

We are seeking a dedicated and compassionate Nurse to join our clinical team in delivering exceptional patient care.

The ideal candidate will be adaptable, committed to providing high-quality nursing services in a modern fast-paced environment, with experience in chronic disease management, patient education, and digital tools being a plus.

• Patient Care Support:
• Provide direct patient care, including vital sign checks, blood glucose monitoring, and patient observations.
• Educate patients on diabetes management, including lifestyle tips and monitoring instructions, ensuring compliance with care plans.
• Clinical Procedures Assistance:
• Prepare examination rooms and medical equipment, ensuring cleanliness and adherence to infection control standards.
• Assist in the preparation and handling of equipment for procedures, wound care, and specimen collection.
• Patient Education and Communication:
• Communicate effectively with patients, providing empathy and clarity to address their questions and concerns.
• Reinforce health education provided by physicians, encouraging self-care practices and adherence to treatment plans.
• Documentation and Reporting:
• Accurately record and update patient information, treatment plans, and observations in electronic medical records (EMR).
• Report any changes in patient condition to the supervising nurse or physician promptly.
• Operational and Safety Compliance:
• Adhere to all relevant regulations, nursing guidelines, and protocols to ensure the safety and well-being of patients and staff.
• Participate in ongoing training and development programs to stay current with best practices in diabetes care and nursing support.
Required Skills and Qualifications:
• DHA Nurse License - A MUST
• Minimum of 1-2 years of experience in a clinical setting, preferably in endocrinology, diabetes care, or chronic disease management.
• Knowledge of diabetes management and patient education in lifestyle-related chronic conditions is preferred.
• Strong communication and interpersonal skills with a patient-centric approach.
• Basic proficiency in electronic medical records (EMR) systems is preferred.
Benefits:

This role offers a dynamic and supportive work environment, opportunities for growth and development, and the chance to make a meaningful difference in the lives of patients.

Disclaimer:

We advise applicants to research the bonafides of prospective employers independently. We do not endorse requests for money payments and strictly advise against sharing personal or bank-related information.

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