3 Healthcare Administration jobs in the United Arab Emirates

Healthcare Administration Assistant

Dubai, Dubai GIG Gulf

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Job Description

Who we are

GIG Gulf is part of the Gulf Insurance Group (GIG), the #1 regional composite insurer in MENA, with a presence in 12 markets including the United Arab Emirates, Bahrain, Oman, Qatar, Saudi Arabia, Algeria, Egypt, Iraq, Jordan, Kuwait, Lebanon, and Turkey. GIG Group reported consolidated assets of US$4.01 billion and a net profit of US$84 million for the year 2024.

The majority shareholder of GIG Group is Fairfax Financial Holdings, a global leader in insurance and reinsurance, with a presence in 40 markets. Listed on the Toronto Stock Exchange and part of the Fortune 500, Fairfax was founded in 1985 and has always had a strong focus on long-term growth and financial resilience. It follows a decentralized model, empowering local leadership teams—many of whom have over 20 years of tenure—with trust and accountability. Fairfax's culture, rooted in its guiding principles, is reflected across all of its subsidiaries.

GIG Gulf is an 'A'-rated regional insurer with a top 5 position in each of its core markets: the UAE, Oman, Qatar, and Bahrain. With over 70 years of regional presence, GIG Gulf combines a strategic focus on growth and investment with a comprehensive portfolio of insurance products and services tailored to corporates, SMEs, and individual customers. It also holds a 50% stake in GIG Saudi. The company's strategic priorities are centered around regional growth, customer experience, and digital transformation.

GIG Gulf fosters a diverse and inclusive culture, employing over 800 people from 60+ nationalities, across 15 branches and retail outlets throughout the region. Serving over 1 million customers, GIG Gulf positions itself as a caring partner—committed to helping customers achieve their goals and lead fulfilling lives. Passionate about customer feedback, the company is constantly evolving to become the region's digital insurer of reference, operating in a responsible and sustainable way.

Job purpose:

As a Healthcare administration assistant, you will perform various tasks daily. And therefore, you should be able to multitask and prioritize. We also expect you to handle sensitive information confidentially. You should be able to combine exceptional communication skills with an ability to perform behind the scenes tasks,

The role requires a great deal of independent thought or judgment acting within well-defined policies and procedures.

Key Responsibilities

  • Provide full administrative support to clients & intermediaries including but not limited to "Census reconciliation, policy setup, endorsements, invoicing analysis, reports".
  • Review all documents received thoroughly and meticulously and enter data in the healthcare systems while ensuring a high level of accuracy within the time frame as per the agreed SLAs with minimal errors.
  • Ensure regulatory compliance is achieved through continuous monitoring and reporting of process, procedures, and systems gaps.
  • Maintaining physical or electronic records related to medical insurance policies & maintenance requests.
  • Upload member data files to regulatory systems ensuring compliance with regulatory directives.
  • Upload PBM membership data to partner system
  • Liaise with cross-functional teams for customer service, medical and health on track related queries.
  • Ensuring customers, clients and brokers are at the center of day-to-day activities to meet the evolving needs and expectations.
  • Process Improvement and Development mindset "Identify opportunities for enhancing policy management workflows and systems" having proactive role in developing and improving processes within the organization.

Operational & technical responsibilities:

As Healthcare administrative assistant, you will perform various tasks daily. So, you should be able to multitask and prioritize. We also expect you to handle sensitive information confidentially. You should be able to combine exceptional communication skills with an ability to perform 'behind the scenes' tasks.

Minimum requirements of the role:

  • UAE national with family book
  • Previous experience in policy administration role
  • Tertiary education
  • One-year administrative experience within the insurance industry
  • MS office – Excellent Microsoft Excel skills including (Data Filters. Data Sorting, Pivot Tables, Cell Formatting, Excel formulas, Data validation and analysis) are a must for this role.
  • Excellent organizational and multitasking skills, Strong attention to details, and interpersonal skills
  • Customer-oriented communication skills

To apply, please drop us an email with your updated resume, mentioning in the subject line of your email the "Healthcare Administration Assistant - EB".

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Hospital Administration Manager | Aesthetic center experience

Dubai, Dubai Quttainah Specialized Hospital

Posted 1 day ago

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Job Description

Ensures that an effective operating system for hiring, promoting, rewarding, disciplining, and terminating employees in accordance with established policies and procedures is in place.

Ensures that all policies and procedures are in accord with UAE laws.

Is responsible for the effective operation of the Hospital.

Maintains an effective working relationship with all Board members, Physicians, and Hospital employees.

Ensures that an effective operating system for the productive performance of all personnel through appropriate forms of employee professional development, the maintenance of written descriptions of all positions, and the effective application of an employee appraisal system is in place.

Ensures the presence and equitable application of personnel policies and procedures.

Demonstrates the importance of continuing professional development by engaging in formal and informal means of continuing professional education.

Monitors inventory of office supplies and the purchasing of new material with attention to budgetary constraints.

Ensures operations adhere to policies and regulations.

Develops, reviews, and improves administrative systems.

Responsible for the day-to-day administrative operations of the Hospital, the delegation of duties, and the establishment of formal means of accountability.

Ensures the effective delivery of high-quality patient care.

Ensures the operation of appropriate project and business development activities in accordance with Board policies.

Responsible for the financial integrity of the operation of the Hospital.

Ensures that all contract issues are managed efficiently and effectively in accordance with Board policies.

Ensures the effective operation of a quality improvement process for the Hospital, including the periodic assessment of patient satisfaction.

Ensures that all financial transactions are conducted in accordance with pertinent standards and legal requirements.

Ensures the maintenance and timely updating of operational procedures manuals.

Ensures that effective communication is maintained with all departments.

Ensures that the safety of all employees, patients, physicians, guests, visitors, and others is adequately addressed and protected.

Participates in the hospital quality program and is a member of quality committees if chosen.

Responsibilities

  • Supervise daily administrative operations.
  • Suggest cost-effective alternatives.
  • Develop and implement effective policies for all administrative procedures.
  • Maintain organized patient flow (registration, appointments, billing).
  • Monitor administrative staff’s performance through monthly evaluations.
  • Conduct monthly team-building meetings with administration staff.
  • Review phone calls and enhance staff’s communication skills.
  • Work as a bridge between OPD and IPD and administration staff to ensure correct operations.
  • Ensure prompt ordering and stocking of office supplies.
  • Develop new and simplified options on the Simplex System with the management team.
  • Work closely with the financial team to always have prices updated on the system.
  • Answer queries from doctors, nurses, and healthcare staff.
  • Resolve potential issues with patients.
  • Stay up-to-date with healthcare regulations.
  • Recruit and train personnel and allocate responsibilities and office space.
  • Ensure the smooth and adequate flow of information within the company to facilitate other business operations.

Qualifications

Bachelor's Degree minimum with a proven track record in Hospital Administration. Preferably experienced in Aesthetic centers.

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Healthcare Management Professional

Dubai, Dubai beBeeOperations

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Job Description

Clinic Operations Director

We seek an experienced Healthcare Management Professional to oversee daily clinic operations, ensuring seamless functioning and high standards.

This senior management role is ideal for a seasoned professional with extensive experience in managing private healthcare clinics in Western countries. The ideal candidate will have expertise in team management, business performance, and operational skills.

Key Responsibilities:

  • Develop and implement strategies to drive sales and motivate staff to meet clinic targets
  • Manage 12 staff members, ensuring exceptional customer service and excellent treatment quality

Requirements:

  • Proven experience in managing a private clinic or similar environment with successful team management, business performance, and operational skills
  • A confident individual with a high level of expertise and strong financial acumen
  • Excellent communication and interpersonal skills are essential for this role

Join our close-knit team in a prestigious location and enjoy an industry-leading package.

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