26 Healthcare Support jobs in the United Arab Emirates

The role of a Healthcare Support Specialist is crucial in providing high-quality care to patients with various healthcare needs.

As a member of the healthcare team, you will work closely with physicians, registered nurses, and midwives to ensure seamless delivery of care services.

Responsibilities include:

• Assisting physicians in clinics, including accessing, adding, and modifying patient medical records under supervision.
• Requesting necessary investigations for patients.
• Providing exceptional care to patients and their families under the direction and supervision of physicians, registered nurses, or midwives.
• Demonstrating a range of skills to meet patient needs while promoting dignity, privacy, and respect.
• Performing basic care under the direction of physicians, registered nurses, or midwives.
• Supporting patients in becoming independent and active under supervision.
• Providing patient comfort by utilizing resources and materials, transporting patients, answering patient calls, and reporting observations to the team leader.
• Assisting patient transfers to other departments.
• Accompanying patients ready for discharge.
• Supporting registered nurse staff and ward clerks in administrative duties.
• Maintaining stocks and non-medical supplies.
• Developing and utilizing good communication skills, receiving and passing on telephone messages.
• Correctly using aids and equipment supplied for patients, reporting needs and defects to registered nurses or midwives.
• Covering ward clerk duties in absence.
• Advising registered nurses or midwives of malfunctioning equipment.
• Liaising with registered nurses or midwives in assessing equipment and medical consumable item requirements.
• Ensuring resource utilization is effective and efficient.
• Delivering high-quality customer service to create a positive patient experience.
• Identifying unsafe care practices and contributing to corrective actions.
• Observing and maintaining confidentiality of information data relating to patients, staff, services, and the organization.
• Escalating identified concerns according to urgency level.
• Demonstrating an understanding of positive health and promoting it.
• Ensuring continuity of care by updating physicians or midwives on tasks, procedures, and advice given to patients and their families.
• Working within current hospital policies, reporting sickness and accidents to physicians, registered nurses, or midwives and Nurse Managers.
• Liaising with nursing colleagues and adhering to professional standards, hospital policies, procedures, local requirements, and JCI standards.
• Participating in additional duties as requested by physicians or senior nursing staff within scope of practice.
• Ensuring patient belongings and valuables are kept safely, adhering to local procedures.

Qualifications include:

• Nursing qualification with license preferred or High School Diploma.
• Two years or more years of experience in a hospital environment or nursing experience.
• BLS certificate preferred.
• Good communication and interpersonal skills.

The Healthcare Support role plays a pivotal part in ensuring the seamless delivery of our healthcare services.

Key Responsibilities:

• Utilize computer systems to update records and respond to inquiries from patients.
• Prepare professional documents using word processing software.
• Manage incoming and outgoing mail, including date stamping and distribution.
• Analyze and maintain accurate records of office activities and business transactions.
• Nurture positive working relationships with colleagues.

Requirements:

• Familiarity with medical terminology and procedures.
• Excellent communication and organizational skills.
• Ability to thrive in a dynamic environment.

Benefits of this Role:

• Opportunity to develop expertise in medical support functions.
• Chance to work collaboratively with a dedicated team.

Ongoing Professional Development:

• Mentorship and training opportunities.

We are seeking a highly skilled and detail-oriented individual to join our team as a Patient Service Coordinator. The successful candidate will be the first point of contact for patients, ensuring seamless front-desk operations.

1. Welcoming patients and managing check-ins and check-outs in a professional and courteous manner.
2. Providing information about services, policies, and procedures to patients and their families.
3. Coordinating and confirming appointments, managing reminders and follow-ups, and maintaining accurate patient records in electronic medical record (EMR) systems.
4. Serving as the primary contact for patient inquiries, assisting with insurance verification and billing, and guiding patients on clinic workflows and digital health tools.
5. Performing daily administrative tasks, keeping the reception area organized, and collaborating with teams to optimize patient flow.
6. Acting as liaison between patients and healthcare teams, ensuring effective communication, handling confidential information per data protection regulations, and supporting infection control programs.

Requirements:

• Bachelor's degree in Healthcare Administration, Business, Hospitality, or related field (preferred).
• Experience in front-desk, patient affairs, or customer service roles.
• Excellent communication and interpersonal skills with a patient-first approach.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Proficiency in EMR systems, CRM software, and scheduling tools.
• Fluency in English and Arabic.

• Entry level

• Full-time

• Other

• IT Services and IT Consulting

Job Title: Healthcare Assistant

About the Role:

We are seeking a skilled and compassionate healthcare professional to join our team in Abu Dhabi, UAE. As a key member of our healthcare team, you will provide vital support to our school nurse in delivering high-quality patient care.

Key Responsibilities:

• Provide first aid and basic medical care to students and staff under the supervision of the school nurse.
• Assist in managing student health records and documentation accurately and efficiently.
• Monitor and administer medications as prescribed by the school nurse, ensuring patient safety and confidentiality.
• Promote hygiene practices and assist in health education activities within the school, promoting a positive and healthy environment for students and staff.

Requirements:

• Hold a degree in nursing from a recognized institution.
• Be a registered nurse (RN) with a valid license from your home country.
• Hold valid BLS (Basic Life Support) and PALS (Pediatric Advanced Life Support) certificates.
• Previous experience in pediatric or school healthcare is advantageous.

Why Work with Us?

As a healthcare assistant with Via Medica International Healthcare, you will have the opportunity to work in a dynamic and supportive environment that values your skills and expertise. You will be part of a team dedicated to providing exceptional patient care and promoting health and wellness in our community.

To systematically prepare anaesthesia sites, upholding the safety standards of anaesthesia and associated equipment. Provide skilled assistance for the anaesthesiologist and anesthesia provider, adhering to the roles and responsibilities defined in the Scope of Practice of an anaesthesia technician/technologist.

• Assist in establishing, maintaining, and recording the functional integrity of all anesthesia equipment, including regular checks and routine inspections by biomedical engineers. Equipment includes anesthesia machines, infusion pumps, and airway equipment.
• Assist in preparing and re-preparing the anesthesia environment daily, including all equipment and materials needed for procedures.
• Participate in shifting the patient to the operating room, ensuring proper positioning to prevent pressure injuries, and transferring the patient to PACU or ICU.
• Participate in sign-in, timeout, and sign-out procedures for patient safety.
• Under the supervision and prescription of the anesthesiologist, prepare and administer anesthesia medications.
• Provide skilled assistance during induction and maintenance of anesthesia, including patient monitoring throughout procedures.
• Assist in emergency resuscitation efforts, anticipating evolving circumstances such as intraoperative cardiac arrest, difficult airway management, and invasive monitoring.
• Collect and analyze blood samples, utilizing Point-of-Care Testing. Administer blood and blood products as necessary to optimize patient care.
• Perform routine checks of anesthesia carts for restocking and expiry, and complete daily anesthesia documentation.
• Troubleshoot technical or clinical adverse events intraoperatively.
• Clean and disinfect equipment and prepare the operating room for subsequent cases within turnaround times.
• Follow safety precautions for environmental safety and infection control to deliver high-quality patient care.

• Prepare the operating room daily according to the case, calibrate and check all anesthesia equipment, and ensure availability of consumables.
• Prepare and administer intravenous anesthesia drugs under supervision, and witness narcotics, controlled, and semi-controlled drug dispensing.
• Establish peripheral intravenous access and assist in central and arterial line insertions for intraoperative monitoring.
• Support the anesthesiologist during induction, maintenance, and reversal of anesthesia, including regional anesthesia.
• Monitor and report patient vital signs, intervening as required.

Required:

• At least 2 years of experience in an active anesthesia department.

Required:

• BSc in Anesthesia, or
• Registered Nurse with specialized anesthesia training, or
• Registered Respiratory Technician with specialized anesthesia training, and current national license.

The role of a Nursing Assistant in Dubai is pivotal to the healthcare system, providing essential support to medical professionals while ensuring the well-being and comfort of patients.

This position involves working closely with nurses, doctors, and other healthcare staff in hospitals, clinics, and healthcare facilities to deliver high-quality patient care.

This is a full-time on-site position for a Nurse in Dubai. The primary responsibility for the first 5 months will be in reception, dealing with various administrative tasks such as patient bookings and requests.

After this 5-month period, the role will involve assisting with providing nursing care to patients, administering medications, monitoring vital signs, and documenting patient information.

The Nurse will also collaborate with healthcare professionals, educate patients about their health conditions, and ensure a safe environment.

Requirements

• A valid DHA nursing license for Dubai.
• Experience in administrative reception tasks, including dealing with patient inquiries, bookings, and other reception-based administrative tasks.
• Experience in providing nursing care and managing patient needs.
• Knowledge of medical procedures and protocols.
• Strong communication and interpersonal skills.
• Ability to work well in a team and collaborate with other healthcare professionals.
• Attention to detail and ability to prioritize tasks.
• Excellent critical thinking and problem-solving abilities.
• Ability to work in a fast-paced environment and handle stressful situations.
• Experience in a multidisciplinary healthcare setting is preferred.
• A Bachelor's degree in Nursing is required.

• Reception duties for the first 5 months.
• Providing nursing care to patients.
• Administering medications.
• Monitoring patient vital signs.
• Documenting patient information.

We are seeking a skilled and compassionate Medical Support Specialist to join our team.

This role offers the opportunity to work in a fast-paced environment, providing exceptional customer service to patients and their families.

• Respond to incoming calls from patients and provide medical advice and assistance based on their health-related queries.
• Assess patient symptoms and medical history to provide guidance on appropriate medical care.
• Provide information on medical procedures, medications, and treatment options.
• Schedule appointments and manage patient files, maintaining accurate records of all communication with patients.
• Collaborate with healthcare professionals to ensure best possible patient care.
• Perform clerical duties, including mail reception, sorting, and distribution, as well as organizing correspondence and reports.
• Adhere to legal, ethical, and professional guidelines.
• Maintain standard protocols set by the organization.
• Meet performance targets for call quality, volume, and patient satisfaction.

• At least 2 years of clinical experience in a medical setting.
• Medical degree or excellent knowledge of medical terminology.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Proficiency with computer systems and software, including electronic health record systems.
• Strong communication and interpersonal skills.
• Critical thinking and problem-solving skills.
• Ability to work independently and as part of a team.
• Willingness to work flexible hours, including evenings, weekends, and holidays.
• Fluency in multiple languages is a plus.

• The ability to sit for extended periods.
• The ability to use a computer and telephone for prolonged periods.

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Thank you for your interest in working for our Company. Recruiting the right talent is crucial to our goals. On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. We are still in the process of updating our Careers Page and applicant documents, which currently have 3M branding. Please bear with us. In the interim, our Privacy Policy here: continues to apply to any personal information you submit, and the 3M-branded positions listed on our Careers Page are for Solventum positions. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description

3M Health Care is now Solventum

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.

We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

The Impact You'll Make in this Role

Role

We are looking for an Arabic speaking dynamic L1 Helpdesk Support Engineer to work with our Health Information Systems Clients in the UAE. The role is Hybrid with up to 40% travel in the Country. This role is ideal for someone who enjoys working in an international set-up, collaborating with some of the most innovative and diverse people around the world. Here is how you'll make an impact:

• Provide L1 support to customers, resolving issues or escalating to L2 as needed
• Troubleshoot workstation applications, including memory, audio, and Microsoft Office
• Communicate with customers via phone, email, or remote tools to resolve reported issues
• Monitor ticketing systems, prioritize tickets, and ensure adherence to SLAs
• Generate and deliver accurate reports to customers
• Deploy software updates and maintain IT system efficiency
• Document resolutions and contribute to process improvements
• Ensure compliance with healthcare IT regulations and data security standard
  
  

• Bachelor's degree in IT, Computer Science, or a related field
• Arabic speaker, very good English language skills
• Passion for IT and eagerness to stay updated with technology
• Must have valid UAE Driver's License and ability to travel
• At least 2 years of experience in Hospitals or healthcare IT support
• Strong organizational, problem-solving, and communication skills
• Ability to work independently or in a team in a fast-paced environment.
• Familiarity with ticketing systems and IT tools; ITIL certification is a plus
  
  

• Hybrid (on-site presence at Dubai office at least two days per week)
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Information Technology
• Industries Medical Equipment Manufacturing

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