71 Industry Expert jobs in the United Arab Emirates

Job Description

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• Identify new business opportunities and expand existing customer relationships across diverse industries, including oil & gas, chemical, power, water, pulp & paper, and F&B.
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• Support the installation and troubleshooting of mechanical seals and other John Crane products at customer sites with minimal technical guidance required.
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• Monitor market trends and competitor activities to adjust sales strategies accordingly.
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• Maintain existing customer relationships and strive to create lasting connections.
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• Manage the entire sales process from initial inquiry to delivery and aftersales support, providing technical support and clarifications as needed.
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• Discuss and support contract term negotiations while managing internal and external stakeholders effectively.
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• Accurately record and maintain customer information and opportunity data in CRM (C4C).
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• Ensure seamless correspondence flow and proper communication between the John Crane Abu Dhabi office, suppliers, customers, distributors, and local authorities.
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• Assist Finance in resolving payment issues arising from product discrepancies or inaccurate invoices.
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• Provide technical support to customers and distributors, preparing notifications for noncompliances as necessary, while meeting or exceeding sales targets and key performance indicators.
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• Refer sales leads, customer feedback, and competitor activity information to relevant contacts within the organization to respond to changing market conditions and customer demands.
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• Establish annual, quarterly, monthly, or weekly sales plans, prioritizing tasks and delivering accurate order forecasts.
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• Exhibit due diligence in maintaining the health and safety of oneself and others within the organization.
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• Ensure compliance with applicable HSE instructions, requirements, laws, and regulations received from customers, regulatory bodies, and statutory authorities.
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• Education: University degree in Engineering (preferably Mechanical or Industrial) or proven experience supporting all required tasks with minimal supervision.
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• Experience: 5 years of professional experience in technical and commercial fields is desirable.
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• Proven track record of meeting or exceeding sales targets in a B2B environment.
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• Commercial knowledge in proactive multinational and multicultural environments.
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• Strong technical knowledge of John Crane product portfolios or similar industries.
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• Knowledge of pumps and compressors is an advantage.
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• Understanding of oil & gas, petrochemical, and general industries.
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• Knowledge of planning and scheduling techniques.
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• Languages: Fluency in English, Arabic is an advantage.
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We offer competitive compensation and benefits packages that will help you excel in your career. Our company values diversity, equality, and ethics, creating a workplace where everyone feels valued and supported.

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• Valid driver's license is required.
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• Willingness to travel frequently for client site inspections and business development.
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Additional Information

We are proud to foster inclusivity through employee resource groups and celebrate excellence with our Smiths Excellence Awards. Join us for a fulfilling career and be part of a global network that promotes diversity and equal opportunities.

Equal Opportunities Employer

All qualified applicants will receive equal consideration for employment without regard to color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics.

The role of a Marine Fuels Trader is to procure and supply marine fuel to vessels. This position demands a deep understanding of market trends, pricing, and logistics to ensure timely delivery at competitive prices.

This position involves purchasing and selling marine fuel while maintaining optimal pricing and delivery schedules. It also entails establishing and nurturing relationships with suppliers and clients to facilitate mutually beneficial agreements.

1. Manage the procurement and supply of marine fuel to meet client needs.
2. Negotiate contracts and manage fuel delivery logistics to ensure efficient and cost-effective operations.
3. Stay informed about market fluctuations and economic trends to make informed decisions.
4. Coordinate with the existing team to identify new supply sources and opportunities.
5. Monitor the entire supply chain, from loading to delivery and payment, to minimize risks and optimize efficiency.
6. Oversee the collection of accounts receivable and relevant payments associated with trades.
7. Provide daily price indications and updates to the team and clients.
8. Record and follow up on all trade-related activities and payments.
9. Maintain accurate documentation of customer interactions and deals in company databases.
10. Achieve key performance indicators (KPIs) and meet monthly targets.

• Bachelor's degree in Business, Economics, Maritime Studies, Logistics, or a related field is preferred.
• Minimum 2-3 years of experience in bunker trading or a related field within the maritime industry.
• Strong knowledge of vessel operations, fuel specifications, and international bunkering regulations.
• Proven ability to negotiate contracts, pricing, and terms with suppliers and clients.
• Understanding of financial markets, risk management, and analysis of market trends and pricing.
• Familiarity with environmental regulations and best practices for pollution prevention in the maritime industry.
• Ability to work effectively in a fast-paced environment with minimal supervision.
• Excellent communication and negotiation skills.
• Strong analytical and problem-solving abilities.
• Capacity to thrive in a dynamic, round-the-clock lifestyle.
• Strict compliance with regulatory requirements and good organizational skills.
• Timekeeping and bookkeeping are essential attributes.
• Networking, teamwork, result-oriented, passionate about the oil industry, and a can-do attitude are essential qualities for success as a Bunker Trader.

We are seeking an experienced Operations Manager to lead our mortgage brokerage company's daily operations, ensuring efficiency, compliance, and exceptional service delivery.

This role requires a detail-oriented and strategic thinker who can manage multiple tasks, streamline processes, and lead a team to achieve operational excellence.

• Manage and Supervise Daily Operations , ensuring all processes run smoothly and efficiently.
• Implement and Maintain Operational Policies and Procedures to enhance productivity and compliance.
• Monitor and Analyze Operational Performance , identifying areas for improvement.

• Lead, Mentor, and Develop a Team of Operational and Sales Staff , fostering a positive and collaborative work environment.
• Conduct Regular Performance Reviews and provide constructive feedback to team members.
• Facilitate Ongoing Training and Professional Development Opportunities for staff.

• Ensure All Operations Comply with Industry Regulations , company policies, and best practices.
• Stay Updated on Regulatory Changes and implement necessary adjustments to maintain compliance.
• Oversee Risk Management Strategies , identifying and mitigating potential risks.

• Work Closely with the Sales and Quality Assurance Teams to ensure a seamless client experience.
• Address and Resolve Client Issues and Concerns Promptly and Professionally .
• Maintain Strong Relationships with Clients, Bankers, and Other Stakeholders .

• Prepare Cases with the Support of Quality Assurance Team and Review Them , updating the pipeline. Complicated cases require extra attention.
• Submit Weekly/Monthly Reports on Case Statuses to Management .
• Monitor Property Valuation Cases and Propose Solutions When Valuations Are Lower Than Expected .
• Track MOU and Final Offer Letters from Banks, Including Expiry Dates .

• A Bachelor's Degree in Business Administration, Finance, or a Related Field (MBA Preferred) .
• Minimum 5 years of experience in operations management, preferably in the mortgage or financial services industry.
• Strong Knowledge of Mortgage Industry Regulations and Best Practices .
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in operational software and tools.
• Strong Analytical and Problem-Solving Abilities .
• Detail-oriented with a focus on accuracy and compliance.
• Ability to work in a fast-paced environment and manage multiple priorities.

• Competitive salary and performance-based bonuses.
• Health insurance.
• Paid time off and holidays.
• Professional Development and Training Opportunities .
• Collaborative and supportive work environment.

Senior Planning Engineer Job Overview

We are seeking a highly experienced Senior Planning Engineer to join our team in Abu Dhabi.

The ideal candidate will have extensive experience in the oil and gas industry, specifically with ADNOC Offshore clients.

This role involves overseeing project planning and scheduling/engineering and construction projects. The successful candidate will be responsible for developing and maintaining detailed project plans and reporting against them.

Duties include:

1. Project Planning and Scheduling
• Reporting to the Project Controls Lead/Project Lead and assuming responsibility for project planning and scheduling/engineering and construction projects.
• Developing and maintaining detailed project plans and reporting against them.
2. Schedule Management
• Ensuring the overall project is delivered on time to meet client schedule requirements/priorities.
• Maintaining high standards of quality and safety at all times.
3. Work Breakdown Structure
• Developing a suitable Work Breakdown Structure covering project requirements/scope of works.
4. Schedule Development and Maintenance
• Developing, baselining, updating, and maintaining detailed project schedules for various phases of project execution, including design development, construction, pre-commissioning, and start-up.
• Coordinating with client representatives, team members, contractors, and subcontractors to develop project schedules that account for all project requirements.
5. Progress Measurement and Reporting
• Developing and agreeing with the client progress measurement and reporting requirements.
• Reviewing schedules prepared by contractors/subcontractors to confirm alignment with the overall master plan.
• Periodically updating the schedule with progress attained during the period.
• Preparing weekly, fortnightly, and monthly progress reports/progress curves and distributing them to concerned stakeholders.
6. Change Management
• Analyzing the impact of proposed changes to project scope/requirements and re-baseling the schedules to incorporate approved changes.
7. Collaboration and Communication
• Attending progress review meetings with the Project Manager/client/contractors.
• Verifying physical progress as claimed by contractors/subcontractors.
• Coordinating with the Procurement/Supply Chain Manager regarding procurement status of long-lead equipment/bulks and updating the schedules accordingly.
8. Forecasting and Cost Estimation
• Providing forecasts for project completion with anticipated man-hours to facilitate cost forecasting processes.

Requirements:

1. A minimum of 15 years' relevant experience in the oil and gas industry.
2. Bachelor's degree in engineering.
3. Knowledge of engineering, procurement, and construction planning processes, planning tools, project management techniques.
4. Knowledge of CTR and progress measurement processes.
5. Experience working with multinational and multicultural project teams is strongly preferred.
6. Experience in EPC projects, ADNOC projects.
7. Familiarity with ADNOC standards and procedures.
8. Previous PMC experience is preferable.

About Us:

Our company provides consulting and engineering solutions in the energy and materials markets. We help unlock solutions to critical challenges and provide operations solutions worldwide.

We value diversity and equality and recognize the importance of a diverse workforce. We welcome suitably qualified applicants from all backgrounds.

Job Title: Customer Service Trainer
Location: Dubai
Job Type: Full-Time (6 Days a Week)
Industry: iGaming (Online Games)

We are seeking an enthusiastic and experienced trainer to provide comprehensive training programs on gaming software as well as develop agents' communication skills to enhance customer support quality.

Key Responsibilities:

• Develop and deliver training programs focused on gaming software, customer service protocols, and effective communication techniques for Customer Service Agents.
• Conduct regular training sessions both virtual and onsite to ensure all customer service agents are fully equipped with necessary skills and knowledge.
• Assess and monitor the performance of agents post-training, providing continuous feedback, coaching, and development.
• Collaborate with the Customer Service and Operations teams to identify training needs and areas for improvement.
• Maintain up-to-date knowledge of all iGaming products, tools, and technologies to train agents effectively.
• Develop training materials, manuals, and guidelines to ensure all agents understand platform policies and procedures.
• Ensure agents are proficient in handling customer inquiries, resolving complaints, and maintaining a positive experience for players.
• Monitor industry trends and updates on customer service best practices, incorporating them into the training curriculum.
• Provide individual coaching sessions as needed to improve agent performance and address specific challenges.

Requirements:

• 2 years of experience in a trainer or training coordinator role, ideally in the iGaming industry or customer service environment.
• Strong understanding of gaming software and platforms (e.g., casino games, sportsbook affiliate systems).
• Exceptional communication and presentation skills to explain complex concepts clearly to customer service agents.
• Experience in creating training materials and delivering one-on-one and group sessions.
• Ability to evaluate agent performance and provide constructive feedback for improvement.
• Strong organizational and time management skills to handle multiple training sessions and schedules.
• Fluency in English; additional languages (e.g., Hindi, Arabic) are a plus.
• Ability to work 6 days a week and adapt to different shift patterns depending on the training schedule.

Benefits:

• Accommodation and food provided during employment.
• Opportunity to work in a dynamic and fast-paced iGaming environment.
• Exposure to an international team and diverse work culture.

The primary goal of this role is to drive sales growth by leveraging exceptional communication skills and a strong understanding of the travel industry.

Key Responsibilities:

1. Customer Engagement: Develop engaging live social media content to showcase our travel products and foster meaningful interactions with potential customers.
2. Client Relationship Building: Establish trust-based relationships with clients through personalized recommendations, effective communication, and timely support.
3. Customer Service: Provide accurate information, address concerns, and ensure seamless customer experiences.
4. Sales Performance: Consistently meet or exceed sales targets while contributing to the company's overall growth strategy.
5. Team Collaboration: Collaborate effectively with colleagues to ensure cohesive sales strategies and excellent customer service.
6. Industry Knowledge: Stay up-to-date on the latest industry trends, including visa regulations, flight options, and hotel offerings.
7. Administrative Tasks: Utilize MS Office skills to manage customer data, generate reports, and optimize sales processes.

Required Skills:

• Excellent verbal and written communication skills for client interactions.
• Strong sales acumen to drive conversions and meet sales targets.
• Ability to handle pressure situations and prioritize tasks effectively.
• Collaborative mindset with a strong work ethic and adaptability.
• Basic knowledge of MS Office for data management and report generation.

Benefits:

This role offers a dynamic and supportive work environment that fosters growth and development. Successful candidates will have opportunities to advance their skills and contribute to the company's success.

Job Overview

We are seeking a proactive and technically skilled Technical Pre-Sales and Support Engineer to support the deployment and adoption of telematics and fleet management software solutions within the aviation ecosystem.

This hybrid role involves client interaction, technical configuration, on-site support, and project coordination, requiring technical expertise and strong communication skills.

Key Responsibilities

Pre-Sales Support:

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• Collaborate with Sales & Marketing to understand client requirements and prepare tailored solutions.
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• Deliver technical presentations, solution walkthroughs, and live demos to prospective clients.
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• Assist in creating solution documentation, client proposals, and Proof of Concept (PoC) execution.
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Solution Configuration & Deployment:

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• Conduct requirements workshops and translate functional needs into technical configurations.
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• Configure telematics devices according to solution design.
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• Set up master data and user access in the platform.
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• Support installation teams with device configuration and testing during deployments.
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Onboarding & Implementation Support:

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• Validate data capture and communication between devices and servers.
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• Onboard equipment into the application after validation.
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• Coordinate projects and serve as the point-of-contact for stakeholders.
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• Maintain project documentation including trackers, plans, and reports.
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• Assist in user training and documentation for end-users and operations teams.
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Post-Go-Live & Technical Support:

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• Provide support post-deployment, including issue resolution and data validation.
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• Coordinate with internal teams for escalations and customizations.
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• Monitor device-server communication, support middleware verification, and troubleshoot basic issues.
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• Review data logic, analyze logs, and support integration tasks.
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Requirements

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• 3–5 years in technical support, pre-sales engineering, field deployment, or implementation roles.
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• Hands-on experience with telematics devices from leading OEMs.
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• Knowledge of fleet management, asset tracking, or IoT solutions.
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• Understanding of GPS, IoT protocols (HTTP/HTTPS, MQTT, TCP/UDP), and REST APIs is advantageous.
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• Basic scripting or programming skills (Python, JavaScript, .NET, or similar) are desirable.
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• Experience coordinating with installation teams and managing project timelines and documentation.
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• Strong problem-solving skills and attention to detail in field deployment and data validation.
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• Effective communication with technical and non-technical stakeholders.
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Preferred Qualifications

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• Bachelor's degree in Engineering, Computer Science, IT, Electronics, or related fields.
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• Certifications in IoT, Fleet Management, or Project Management are a plus.
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• Experience with airport operations, ground handling, or airside vehicle operations is beneficial.
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To drive sales growth and expand market presence, we seek a seasoned sales professional with expertise in technical capital sales solutions into the construction industry.

• Meet or exceed revenue targets for assigned territory while achieving business objectives.
• Identify and pursue new sales opportunities, engage with customers, and close deals to expand existing sales.
• Promote product offerings to key stakeholders including developers, architects, MEP consultants, and contractors/retrofit contractors.
• Develop and maintain strong relationships with decision-makers and influencers.
• Maintain accurate CRM data on customer interactions and sales activities, staying informed about market trends and reporting progress.

• A minimum of 3 years of experience in technical capital sales solutions into the construction industry is essential.
• In-depth knowledge of retrofit solutions is mandatory.
• Strong self-motivation and autonomy to work independently.
• Ability to establish trust-based rapport and credibility with customers.
• Make informed decisions under complexity and conflicting demands.
• Exercise tact, diplomacy, and composure under pressure.
• Collaborate, think creatively, and leverage networking approaches to achieve business goals.
• Effective communication skills in English; Arabic is highly desirable.

• Bachelor's degree in Mechanical Engineering is required.
• Professional sales training in SPIN and Strategic Selling is beneficial.

Opportunity to work with a dynamic team, contribute to sales growth, and develop your career in a rapidly evolving industry.

Job Title: Operation Readiness Assurance Specialist

KBR delivers science, technology and engineering solutions to help governments and companies around the world accomplish their most important objectives while also helping achieve their sustainability goals.

KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle including world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities and smart solutions to optimize planned and operating assets.

We are looking for an Operation Readiness & Assurance Manager for a PMC project with experience in Gas Processing projects to be based at Abu Dhabi City.

Experience required:

• Minimum 25 years of oil and gas experience.
• Previous ADNOC projects and PMC experiences are a must.
• Experience within EPC & Detail Engineering projects.
• Experience in Projects involving Onshore/Offshore Gas Processing Plants.
• At least 5 Years experience working on Onshore and offshore projects.
• Bachelors degree in engineering is a must.

Interested and suitable candidates who match the above criteria please apply directly. Suitable candidates will be contacted.

Required Experience: Manager