2 945 Learning Manager jobs in the United Arab Emirates

As Learning Manager, you will be a role model for our Team Members. From day one, you will be involved in their journey, preparing and monitoring individual development plans, organizing training activities, and supporting them through learning and development opportunities. You will also support the Property Leadership Team with advice on how best to improve team members' skills and capabilities in order to ensure customer satisfaction.

Qualifications:

College degree in Human Resources, Education, or related field.
Previous experience in Training & Development in a Luxury Hotel Brand & Operational experience in F&B or Rooms.
Strong communication, training, and presentation skills.
Passion for leadership; able to inspire, guide, and mentor team members.

Additional Information:

• Certification in coaching.
• Knowledge in Luxury Brand Standards & high-end service etiquette.
• LMS familiarity with LMS course creation and system admin.
• Adaptability and Innovation.
• Emotional Intelligence; able to differentiate learning styles, needs, and challenges.
• Skills in addressing performance gaps and developing solutions to improve performance.

Remote Work: No

Employment Type: Full-time

• In close alignment with the Fashion Learning and Style Expertise Manager, coordinate and implement training sessions/materials
• Prepare collection trainings, Client Experience training, briefings and other training
• Deliver training in the boutique, Training Room and Fashion School
• Propose, agree and organize a training calendar for novelties, and other boutique needs
• Identifying subject matter experts in the boutique to enrich and/or co-animate training sessions/morning briefs
• Adapt training content according to the needs /buying of the boutiques, in communication with Management
• Ensure content is fun, impactful and drives the business
  
  

• Coaching Fashion Advisors and other roles on the boutique floor
• Creating Client Experience action plans in the boutique, using coaching as a business lever
• Supporting a culture of coaching and feedback in the boutique
  
  

• Communicate and collaborate harmoniously between Middle East & Paris Training Manager, Boutique Management and HR
• Follows the new starter process with new joiners
• Ensure teams have done pre-work before attending training sessions
• Completes refresher training / follow ups to fully embed action plans, and Floor observation to ensure training has been understood / being used
• Shares regular reporting (qualitative and quantitative) with the Middle East Training Manager, establishing KPIs to measure the effectiveness of training
  
  

• Significant experience in a pure training role
• A proven track record of advanced organisational skills
• Warm, welcoming humble attitude
• Eye for detail and good memory
• Ability to unite and with excellent interpersonal skills
• Fashion sensibility and attentive to trends and culture
• Emotional and situational intelligence
• Reliable, with integrity
• Passionate about developing others to achieve high performance
• Excellent observation and listening skills
• Arabic, Tagalog or Chinese language skills are an advantage
  
  

• Oganized and impactful Training
• Coaching on the Boutique Floor
• Excellence in the Boutique
  

• In close alignment with the Fashion Learning and Style Expertise Manager, coordinate and implement training sessions/materials
• Prepare collection trainings, Client Experience training, briefings and other training
• Deliver training in the boutique, Training Room and Fashion School
• Propose, agree and organize a training calendar for novelties, and other boutique needs
• Identifying subject matter experts in the boutique to enrich and/or co-animate training sessions/morning briefs
• Adapt training content according to the needs /buying of the boutiques, in communication with Management
• Ensure content is fun, impactful and drives the business
  
  

• Coaching Fashion Advisors and other roles on the boutique floor
• Creating Client Experience action plans in the boutique, using coaching as a business lever
• Supporting a culture of coaching and feedback in the boutique
  
  

• Communicate and collaborate harmoniously between Middle East & Paris Training Manager, Boutique Management and HR
• Follows the new starter process with new joiners
• Ensure teams have done pre-work before attending training sessions
• Completes refresher training / follow ups to fully embed action plans, and Floor observation to ensure training has been understood / being used
• Shares regular reporting (qualitative and quantitative) with the Middle East Training Manager, establishing KPIs to measure the effectiveness of training
  
  

• Significant experience in a pure training role
• A proven track record of advanced organisational skills
• Warm, welcoming humble attitude
• Eye for detail and good memory
• Ability to unite and with excellent interpersonal skills
• Fashion sensibility and attentive to trends and culture
• Emotional and situational intelligence
• Reliable, with integrity
• Passionate about developing others to achieve high performance
• Excellent observation and listening skills
• Arabic, Tagalog or Chinese language skills are an advantage
  
  

• Oganized and impactful Training
• Coaching on the Boutique Floor
• Excellence in the Boutique
  

As Learning Manager, you will be a role model for our Team Members. From day one, you will be involved in their journey, preparing and monitoring individual development plans, organizing training activities, and supporting them through learning and development opportunities. You will also support the Property Leadership Team with advice on how best to improve team members' skills and capabilities in order to ensure customer satisfaction.

Qualifications:

College degree in Human Resources, Education, or related field.
Previous experience in Training & Development in a Luxury Hotel Brand & Operational experience in F&B or Rooms.
Strong communication, training, and presentation skills.
Passion for leadership; able to inspire, guide, and mentor team members.

Additional Information:

• Certification in coaching.
• Knowledge in Luxury Brand Standards & high-end service etiquette.
• LMS familiarity with LMS course creation and system admin.
• Adaptability and Innovation.
• Emotional Intelligence; able to differentiate learning styles, needs, and challenges.
• Skills in addressing performance gaps and developing solutions to improve performance.

Remote Work: No

Employment Type: Full-time

The Learning & Development (L&D) Manager is responsible for designing, implementing, and driving initiatives that build organisational capability, foster a culture of continuous learning, and support both career development and performance management. This partners with People Director and managers to identify training needs, develop talent strategies, strengthen performance management practices, and ensure employees have the skills and frameworks required to achieve business goals.

Learning Strategy & Program Design

• Manage implementation of comprehensive L&D strategy aligned with business objectives.
• Design, deliver, and evaluate learning programs (e.g., onboarding, leadership development, technical upskilling, soft skills).
• Partner with department heads to assess skill gaps and future capability needs.
• Promote a blended learning approach (e-learning, workshops, coaching, mentoring, external programs).

Talent Development & Leadership

Performance Management

Training Operations

Culture & Employee Engagement

Requirements

We are seeking a visionary and motivational Learning & Development Manager to join our team in Ras Al-Khaimah United Arab Emirates. As a key member of our People & Culture department you will be responsible for designing implementing and overseeing comprehensive learning and development programs that align with our organizations strategic goals and enhance employee performance.

• Develop and execute a strategic learning and development plan that supports organizational objectives and promotes a culture of continuous learning
• Design implement and evaluate training programs workshops and e-learning modules to address skill gaps and improve employee performance
• Collaborate with department heads to identify training needs and create tailored development plans
• Manage the learning management system (LMS) and ensure its effective utilization across the organization
• Lead and mentor a team of learning and development professionals
• Develop and manage the departments budget ensuring cost-effective allocation of resources
• Analyze training effectiveness through various metrics and prepare reports for senior management
• Stay current with industry trends and best practices in learning and development
• Ensure compliance with UAE labor laws and regulations in all training initiatives

Qualifications :

• Bachelors degree in Human Resources Education Business Administration or related field; Masters degree preferred
• 5 years of experience in learning and development or a related field
• Proven track record in designing and implementing successful training programs and leadership development initiatives
• Strong communication and presentation skills with the ability to engage diverse audiences
• Proficiency in learning management systems (LMS) and instructional design tools
• Expertise in adult learning principles and methodologies
• Solid project management skills with the ability to manage multiple initiatives simultaneously
• Data analysis and reporting abilities to measure and communicate training effectiveness
• Experience in budgeting and resource allocation
• Knowledge of talent development best practices and industry trends
• Familiarity with UAE labor laws and regulations
• Relevant certifications such as CPLP or ATD certifications are a plus
• Decisive leadership style with a vision for driving organizational growth through employee development

Additional Information :

Whats In It for You

• Lots of opportunity to progress and switch it up as part of a global family of brands.
• Great healthcare competitive salary and some nice extra perks across the Ennismore family of brands
• Learning opportunities to broaden your skillset and development that helps you think make and thrive at work
• The opportunity to be yourself and collaborate with other bright minds in a relaxed innovative culture

Remote Work :

No

Employment Type :

Full-time

Job Purpose:

1. Serve as the single point of contact to create and execute the training calendar, ensuring strict adherence to scheduled programs. Devise mechanisms to track training execution across stores and territories.
2. Coordinate with the operations team to identify training requirements and ensure program implementation across stores and territories.
3. Review and update existing training modules periodically.
4. Possess a basic understanding of content development objectives and collaborate with the Operations head, subject matter experts, and the concept training head to create new training programs/modules specific to concepts or territories.
5. Conduct training sessions for Backend & Frontend staff and be willing to travel as required.
6. Coordinate with the Learning & Resource Support (LRS) team to identify and plan suitable training programs for multiple levels and functions for both Backend and Frontend staff at the concept office.
7. Assist the concept training head in conducting ongoing training needs analysis to suggest and plan training programs that enhance staff skills.
8. Work with operational and HR teams to determine if training can be conducted in-house or requires external vendors. If external, identify vendors, plan training requirements, and collaborate with finance for budgeting and organization.
9. Ensure strict adherence to budgets and explore cost-saving opportunities.
10. Maintain training quality through regular feedback and evaluation, keep a proper database of training records, and ensure timely MIS reporting via the training dashboard (OLM).

Experience & Skills:

• Minimum 3 years of experience in the retail industry.
• Experience in designing and facilitating soft skills, behavioral, and technical training programs.
• Excellent communication skills.
• Strong planning and execution abilities.
• Team player capable of coordinating with multiple teams.

About The Company:

ABC Consultants is a leading player in organized recruitment services in the Middle East. We are the preferred recruitment partner for clients and a trusted consultant for senior professionals. Our network spans across continents, bringing an international approach to recruitment.

Located in Dubai, the regional business hub, we serve the Middle East and African countries. Our sourcing and recruitment solutions focus on upper middle management, senior management, and C-level mandates.

The primary objective of this position is to oversee the overall training programs in an organization.

• Responsibilities include:

• Conducting thorough needs analysis surveys and research to identify areas for improvement in training.
• Liaising with trainers, conducting interviews to assess qualified individuals for each course.
• Selecting appropriate trainers based on their qualifications and expectations.
• Identifying new trainers to cover all requested courses across categories.
• Supervising training sessions by attending and gathering feedback from trainees.
• Addressing urgent problems in training and resolving any issues that may arise.
• Providing support to participants and clients regarding training inquiries.
• Commissioning training materials from external suppliers.
• Collaborating with managers and colleagues to develop and design training materials.
• Maintaining a database of potential learners and attendees for courses.
• Compiling reports about courses, keeping records, and managing training budgets.
• Managing expenditures for sending trainers abroad to conduct courses.
• Creating business cases for new training programs aligned with organizational goals.
• Evaluating the effectiveness of training and reporting to managers.
• Ensuring accuracy and up-to-dateness of training materials.
• Ensuring participants receive necessary statutory training.
• Staying current with trends in training.

The Learning & Development (L&D) Manager is responsible for designing, implementing, and driving initiatives that build organisational capability, foster a culture of continuous learning, and support both career development and performance management. This partners with People Director and managers to identify training needs, develop talent strategies, strengthen performance management practices, and ensure employees have the skills and frameworks required to achieve business goals.

Learning Strategy & Program Design

• Manage implementation of comprehensive L&D strategy aligned with business objectives.
• Design, deliver, and evaluate learning programs (e.g., onboarding, leadership development, technical upskilling, soft skills).
• Partner with department heads to assess skill gaps and future capability needs.
• Promote a blended learning approach (e-learning, workshops, coaching, mentoring, external programs).

Talent Development & Leadership

Performance Management

Training Operations

Culture & Employee Engagement

Requirements