3 Process Optimization jobs in the United Arab Emirates

Process Improvement manager, Process Improvement

Amazon Logistics部門（AMZL)のAmazon Customer Excellence System (ACES)チームでは、プロセス改善を担うProcess Improvement managerを募集しております。

【役割と業務内容】
ACESチームは、配送拠点（デリバリーステーション）の安全、品質、生産性を改善し、お客様に時間通りに商品を届けられる仕組みを構築します。新規システム・仕組みの導入や改善プロジェクトを推進し、海外で導入されたシステムを日本に適用・展開します。また、データ分析と現場分析を組み合わせて課題を定量化し、優先度を決めてPDCAサイクルを回します。改善施策を全デリバリーステーションに適用できるようスケーラビリティを考慮し、標準化と拡大を実施します。

【本ポジションの魅力】
海外（North America、EU）のデジタリゼーションリソースを活用し、新たなビジネスモデルの構築をリードし、日本市場に大きな影響を与えます。多様なバックグラウンドのメンバーと協業し、先進的な業界動向や改善手法を学びます。

• 配送拠点の安全、品質、生産性に関する問題点をデータ分析で可視化し、現場訪問で検証する。
• ムダの定量化（時間測定）や定性的データ（ヒアリング）を収集し、問題を深堀り改善に活かす。
• 海外デリバリーステーションで実施した改善策を日本へスケーラブルに導入・標準化する。
• デリバリーステーションの管理者や現場メンバーと連携し、改善施策を推進する。

ACESチームは多国籍なメンバーで構成され、データ分析と論理的思考を重視した業務環境を推進しています。毎週のリーダーシップ原則に関するディスカッションや、問題解決の知見共有を行っています。

• 業務プロセスの改善経験があること。
• データ分析（CSV/Excel等）を用いて課題を定量化した経験。

• LeanやTPSを活用した現場での改善推進経験。
• データベース関連（SQL, Access, MySQL, Redshift, MS SQL Server など）の知識。
• インクルーシブなカルチャーへの貢献や多様性に富んだグループで働くことへの前向き姿勢。

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. For individuals with disabilities who would like to request support, please visit

Who we are:

GMG is a global well-being company retailing, distributing, and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties, and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun & Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, and international brands like Nike, Columbia, Converse, Timberland, Vans, Mama Sita's, and McCain.

What you'll be doing:

The BPI Assistant Manager for Process, Policies, and Internal Controls will be instrumental in supporting the design, implementation, and monitoring of efficient processes, policies, and internal controls throughout the organization. The ideal candidate will possess strong expertise in process optimization, compliance, and risk management, with a proven ability to collaborate effectively across business units within GMG. This role requires a highly motivated individual and a change leader who is passionate about driving digital transformation and enhancing operational efficiency while ensuring policy compliance and mitigating risks.

Core Responsibilities:

1. Process Improvement and Optimization:
   • Assist in identifying, evaluating, and implementing process improvements to increase efficiency, reduce costs, and enhance service quality.
   • Collaborate with cross-functional teams to map and streamline workflows, ensuring optimal use of resources and compliance with internal standards.
   • Conduct process assessments and audits to identify areas for improvement and recommend solutions to enhance productivity and mitigate risks.
2. Policy Development and Implementation:
   • Assist in drafting, reviewing, and updating company policies and procedures to ensure compliance with regulatory requirements, industry standards, and organizational goals.
   • Ensure that policies are consistently applied across departments, and support teams in understanding and adhering to company policies.
   • Provide guidance to departments regarding policy interpretation and implementation.
3. Internal Controls:
   • Support the design, implementation, and maintenance of internal control frameworks to safeguard company assets, ensure financial integrity, and prevent fraud or errors.
   • Conduct regular assessments of internal controls, identifying weaknesses or gaps, and work with relevant teams to develop corrective action plans.
   • Monitor compliance with established internal controls and provide recommendations for improvements as needed.
4. Audit and Risk Support:
   • Assist in coordinating internal audits to ensure compliance with financial, operational, and regulatory standards.
   • Help prepare audit documentation and respond to audit inquiries in a timely manner.
   • Monitor and report on audit findings and assist with the implementation of corrective actions.
5. Training and Awareness:
   • Conduct training sessions for staff on process improvements, policies, and internal controls to promote a culture of compliance and efficiency.
   • Provide ongoing support and clarification to departments regarding process and policy changes.
6. Reporting and Documentation:
   • Prepare and present regular reports on process performance, policy compliance, and internal control assessments to senior management.
   • Maintain accurate records of policies, procedures, and control documentation to ensure traceability and accountability.

Functional/Technical Competencies:

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and experience with process mapping tools or ERP systems (e.g., SAP) is a plus.
• Understanding of regulatory requirements, industry standards, and best practices related to internal controls and process management.
• Must have Business Process Re-engineering experience in Retail, Pharma Manufacturing, and/or FMCG sectors.
• Prefer hands-on process optimization experience in relevant Business Units / functions.
• Implementation of Automation / RPA techniques.

Educational Qualification:

• Bachelor’s degree in business administration, Finance, Accounting, or a related field.
• Relevant certifications (e.g., CPA, CIA, CISA, Six Sigma Green/Black belt) are a plus.

Why Join GMG?

At GMG, we're dedicated to nurturing a vibrant, inclusive, and engaging work environment that promotes growth, innovation, and well-being. Join us in our mission to inspire victories that make the world better – for our team, our consumers, and our communities.

If you're seeking a challenging role where you can make a significant impact, we'd love to hear from you. Apply today to become a part of our journey.

What we offer:

• An opportunity to become part of diverse teams with international exposure
• Comprehensive family medical insurance
• Family residency sponsorship and flight allowances
• Up to 30% discount in our premium retail sports brand stores
• Up to 20% discount in our pharmacy chain