22 Process Optimization jobs in the United Arab Emirates

Process Optimization Specialist

A pioneering digital asset management organization seeks a visionary to spearhead process optimization and system enhancement.

About the Role:

We are looking for an innovative Process Optimization Specialist to design and implement cutting-edge frameworks, enhance workflows, and drive business growth.

Key Responsibilities:

1. Framework Design: Develop and deploy optimization frameworks to streamline operations.
2. AI Integration: Integrate AI and agent technologies to transform processes and enhance decision-making.
3. System Refining: Continuously refine systems for peak performance and efficiency.
4. Technological Updates: Stay updated with the latest AI and automation technologies.
5. Collaboration: Collaborate with traders, engineers, and analysts to identify inefficiencies and implement solutions.

Requirements:

• Technical Skills: Proficient in Python for building scalable systems.
• Experience: At least 3 years of experience in Python development.
• Mindset: A proactive builder with problem-solving skills, high personal agency, and a passion for innovation.

What We Offer:

An environment that values creativity, initiative, and innovation, where you can contribute your skills and expertise to drive growth and success.

Business Analyst - Microsoft Dynamics 360 CRM Job Summary

• Key Responsibilities:
• Translate business requirements into CRM solutions and leverage workflow technology to automate processes.
• Configure and customize Microsoft Dynamics CRM, including workflows, forms, entities, and views.
• Manage data integrity through migration strategies, cleansing, and validation within the CRM system.
• Develop and execute test plans to validate CRM system changes.
• Provide training and support for end-users to ensure proper system adoption.
• Maintain comprehensive documentation of CRM configurations and processes.
• Create reports and dashboards for business insights.

This is a key position in our organization that plays a vital role in shaping our CRM strategy and driving business growth.

10+ years of experience in the Insurance domain with Microsoft Dynamics CRM.

Strong analytical skills and ability to interpret data.

Excellent communication and problem-solving skills.

Experience with CRM workflow technology and statistical techniques.

A dynamic and supportive work environment.

Job Overview and Purpose:

We are seeking a seasoned Process Consultant to contribute to the successful delivery of projects by providing expert guidance on process optimization and functional solutions.

This involves collaborating with clients to analyze, design, and implement business processes and functional solutions that meet their needs.

Duties and Responsibilities:

• Q - SCAN
• Assess as-is processes within client organizations and utilize Process Maturity Measurement tools to identify areas for improvement.
• Perform a gap assessment against ITIL4 Best Practices or ServiceNow Out of the Box processes.
• Develop process improvement strategies and roadmaps that outline the maturity journey for clients, along with key fit-for-purpose improvements for short and long-term priorities and goals.
• Conduct requirement-gathering workshops and work closely with clients to understand their business needs.
• Help develop user stories as part of the RTM/FSR or BSR for the in-scope processes.
• Q - DESIGN
• Design and implement the end-state processes and procedures that align with industry standards and best practices.
• Seek sign-off from clients and develop necessary documents such as processes, procedures, work instructions, etc.
• Develop the user guide(s) and facilitate the process of training/training the trainer and awareness programs for stakeholders.
• Q - VALUE
• Develop the Test strategy/plan along with the test scenarios and cases for the in-scope processes.
• Conduct ITSM process audits and assessments to ensure compliance with standards and best practices.
• Stay up to date with emerging ITSM trends, technologies, and best practices.

Key Measures and Targets:

• Achieve 100% Chargeability through the appraisal year.
• Ensure ZERO escalations from Project PMs, Clients, etc.
• Certifications: Complete at least two CIS (Certified Implementation Specialists) certifications per year, five Micro-Certifications per year, and one Sales/Pre-sales accreditation per month.
• Contribute to the Practice team by developing standard best practice documentation in the areas of Processes/Procedures, Test Scenarios & Cases, etc.
• Support Pre-sales/Sales Engagements by providing fit-for-purpose solutions, Demos, Walkthroughs/Presentations, etc.
• Attain customer satisfaction ratings of 4.2/5 CSAT scores on all projects by meeting individual project quality success metrics as measured by the project leader.

Required Skills and Qualifications:

• Bachelor's degree in computer science, Information Technology, or a related field.

Nice to Have:

• Any certifications in business process consulting are highly advantageous, as are any relevant technical associations/certifications.
• ITIL 4 Strategic Leader (ITIL SL) certification.
• ITIL Master Certification.

Industry and Technical Skills and Experience:

• Prior experience with ITSM tools such as ServiceNow, BMC Remedy, and HP Service Manager.
• Previous track record of working with ITSM frameworks such as ITIL, COBIT, and ISO 2000.
• Exhibit a combination of management, consultancy, project delivery, and technical skills.
• Demonstrated experience in working with IT clients and driving business process consulting projects and programs for them.
• Demonstrated strong business acumen and management experience and capabilities.
• Previous experience advising and influencing key stakeholders, both internal and external, providing insights that lead to key decision-making.
• In-depth knowledge of business process consulting within the Application/Business management/IT service management space.

Benefits:

• At least 3-5 years of experience in ITSM process design, implementation, and improvement.
• ITIL Managing Professional (MP) or ITIL Strategic Leader (SL) certification is preferred.

Others:

• In-depth knowledge of business process consulting within the Application/Business management/IT service management space.
• Advanced knowledge of Microsoft Office Suite – Excel, PowerPoint, etc.
),

he Lean Manufacturing Engineer is responsible for implementing and driving continuous improvement initiatives within the production environment. This role focuses on optimizing processes, reducing waste, and improving efficiency through Lean principles and methodologies. The engineer works closely with cross-functional teams, including production, quality, supply chain, and engineering, to enhance overall operational performance.

Key Responsibilities:

Process Optimization: Analyze current manufacturing processes and identify areas for improvement using Lean tools such as 5S, Kaizen, Value Stream Mapping (VSM), and Kanban.

Waste Reduction: Implement strategies to eliminate waste (TIMWOODS: Transportation, Inventory, Motion, Waiting, Overproduction, Overprocessing, Defects, and Skills) and increase efficiency.

Continuous Improvement: Lead Kaizen events and root cause analysis (RCA) sessions to drive sustainable improvements.

Standard Work & SOPs: Develop and maintain Standard Operating Procedures (SOPs) and work instructions to ensure process consistency.

Production Support: Work closely with operators and production managers to resolve bottlenecks and improve workflow.

Performance Metrics: Define and monitor Key Performance Indicators (KPIs) such as cycle time, Overall Equipment Effectiveness (OEE), First Pass Yield (FPY), and defect rates.

Training & Coaching: Educate and train employees on Lean methodologies and foster a culture of continuous improvement.

Cross-functional Collaboration: Partner with engineering, quality, and supply chain teams to integrate Lean principles into product development and production planning.

Automation & Digitalization: Identify opportunities for Industry 4.0 solutions, such as digital work instructions, IoT-enabled process monitoring, and real-time data analytics.

Required Qualifications & Skills:

Education: Bachelor's degree in industrial engineering, Mechanical Engineering, Manufacturing Engineering, or a related field.

Experience: 2-5 years of experience in a Lean Manufacturing or Continuous Improvement role.

Technical Skills:

Proficiency in Lean Manufacturing, Six Sigma (Green Belt preferred), and Kaizen methodologies.

Familiarity with ERP systems (SAP, Oracle, etc.) and PLM/PDM systems.

Experience with AutoCAD, SolidWorks, or similar design tools (optional).

Knowledge of statistical analysis tools (Minitab, JMP) and data visualization (Power BI, Tableau).

Soft Skills:

Strong problem-solving and analytical abilities.

Excellent communication and leadership skills.

Ability to work in a fast-paced, dynamic environment.

Preferred Qualifications:

Lean Six Sigma Black Belt certification.

Experience in high-mix, low-volume manufacturing environments.

Knowledge of ISO 9001, ISO 14001, or IATF 16949 standards.

Background in automotive, aerospace, or marine manufacturing.

he Lean Manufacturing Engineer is responsible for implementing and driving continuous improvement initiatives within the production environment. This role focuses on optimizing processes, reducing waste, and improving efficiency through Lean principles and methodologies. The engineer works closely with cross-functional teams, including production, quality, supply chain, and engineering, to enhance overall operational performance.

Key Responsibilities :

Process Optimization : Analyze current manufacturing processes and identify areas for improvement using Lean tools such as 5S, Kaizen, Value Stream Mapping (VSM), and Kanban.

Waste Reduction : Implement strategies to eliminate waste (TIMWOODS : Transportation, Inventory, Motion, Waiting, Overproduction, Overprocessing, Defects, and Skills) and increase efficiency.

Continuous Improvement : Lead Kaizen events and root cause analysis (RCA) sessions to drive sustainable improvements.

Standard Work & SOPs : Develop and maintain Standard Operating Procedures (SOPs) and work instructions to ensure process consistency.

Production Support : Work closely with operators and production managers to resolve bottlenecks and improve workflow.

Performance Metrics : Define and monitor Key Performance Indicators (KPIs) such as cycle time, Overall Equipment Effectiveness (OEE), First Pass Yield (FPY), and defect rates.

Training & Coaching : Educate and train employees on Lean methodologies and foster a culture of continuous improvement.

Cross-functional Collaboration : Partner with engineering, quality, and supply chain teams to integrate Lean principles into product development and production planning.

Automation & Digitalization : Identify opportunities for Industry 4.0 solutions, such as digital work instructions, IoT-enabled process monitoring, and real-time data analytics.

Requirements

Required Qualifications & Skills :

Education : Bachelor's degree in industrial engineering, Mechanical Engineering, Manufacturing Engineering, or a related field.

Experience : 2-5 years of experience in a Lean Manufacturing or Continuous Improvement role.

Technical Skills :

Proficiency in Lean Manufacturing, Six Sigma (Green Belt preferred), and Kaizen methodologies.

Familiarity with ERP systems (SAP, Oracle, etc.) and PLM / PDM systems.

Experience with AutoCAD, SolidWorks, or similar design tools (optional).

Knowledge of statistical analysis tools (Minitab, JMP) and data visualization (Power BI, Tableau).

Soft Skills :

Strong problem-solving and analytical abilities.

Excellent communication and leadership skills.

Ability to work in a fast-paced, dynamic environment.

Preferred Qualifications :

Lean Six Sigma Black Belt certification.

Experience in high-mix, low-volume manufacturing environments.

Knowledge of ISO 9001, ISO 14001, or IATF 16949 standards.

Background in automotive, aerospace, or marine manufacturing.

he Lean Manufacturing Engineer is responsible for implementing and driving continuous improvement initiatives within the production environment. This role focuses on optimizing processes, reducing waste, and improving efficiency through Lean principles and methodologies. The engineer works closely with cross-functional teams, including production, quality, supply chain, and engineering, to enhance overall operational performance.

Key Responsibilities :

Process Optimization : Analyze current manufacturing processes and identify areas for improvement using Lean tools such as 5S, Kaizen, Value Stream Mapping (VSM), and Kanban.

Waste Reduction : Implement strategies to eliminate waste (TIMWOODS : Transportation, Inventory, Motion, Waiting, Overproduction, Overprocessing, Defects, and Skills) and increase efficiency.

Continuous Improvement : Lead Kaizen events and root cause analysis (RCA) sessions to drive sustainable improvements.

Standard Work & SOPs : Develop and maintain Standard Operating Procedures (SOPs) and work instructions to ensure process consistency.

Production Support : Work closely with operators and production managers to resolve bottlenecks and improve workflow.

Performance Metrics : Define and monitor Key Performance Indicators (KPIs) such as cycle time, Overall Equipment Effectiveness (OEE), First Pass Yield (FPY), and defect rates.

Training & Coaching : Educate and train employees on Lean methodologies and foster a culture of continuous improvement.

Cross-functional Collaboration : Partner with engineering, quality, and supply chain teams to integrate Lean principles into product development and production planning.

Automation & Digitalization : Identify opportunities for Industry 4.0 solutions, such as digital work instructions, IoT-enabled process monitoring, and real-time data analytics.

Requirements

Required Qualifications & Skills :

Education : Bachelor's degree in industrial engineering, Mechanical Engineering, Manufacturing Engineering, or a related field.

Experience : 2-5 years of experience in a Lean Manufacturing or Continuous Improvement role.

Technical Skills :

Proficiency in Lean Manufacturing, Six Sigma (Green Belt preferred), and Kaizen methodologies.

Familiarity with ERP systems (SAP, Oracle, etc.) and PLM / PDM systems.

Experience with AutoCAD, SolidWorks, or similar design tools (optional).

Knowledge of statistical analysis tools (Minitab, JMP) and data visualization (Power BI, Tableau).

Soft Skills :

Strong problem-solving and analytical abilities.

Excellent communication and leadership skills.

Ability to work in a fast-paced, dynamic environment.

Preferred Qualifications :

Lean Six Sigma Black Belt certification.

Experience in high-mix, low-volume manufacturing environments.

Knowledge of ISO 9001, ISO 14001, or IATF 16949 standards.

Background in automotive, aerospace, or marine manufacturing.

he Lean Manufacturing Engineer is responsible for implementing and driving continuous improvement initiatives within the production environment. This role focuses on optimizing processes, reducing waste, and improving efficiency through Lean principles and methodologies. The engineer works closely with cross-functional teams, including production, quality, supply chain, and engineering, to enhance overall operational performance.

Key Responsibilities:

Process Optimization: Analyze current manufacturing processes and identify areas for improvement using Lean tools such as 5S, Kaizen, Value Stream Mapping (VSM), and Kanban.

Waste Reduction: Implement strategies to eliminate waste (TIMWOODS: Transportation, Inventory, Motion, Waiting, Overproduction, Overprocessing, Defects, and Skills) and increase efficiency.

Continuous Improvement: Lead Kaizen events and root cause analysis (RCA) sessions to drive sustainable improvements.

Standard Work & SOPs: Develop and maintain Standard Operating Procedures (SOPs) and work instructions to ensure process consistency.

Production Support: Work closely with operators and production managers to resolve bottlenecks and improve workflow.

Performance Metrics: Define and monitor Key Performance Indicators (KPIs) such as cycle time, Overall Equipment Effectiveness (OEE), First Pass Yield (FPY), and defect rates.

Training & Coaching: Educate and train employees on Lean methodologies and foster a culture of continuous improvement.

Cross-functional Collaboration: Partner with engineering, quality, and supply chain teams to integrate Lean principles into product development and production planning.

Automation & Digitalization: Identify opportunities for Industry 4.0 solutions, such as digital work instructions, IoT-enabled process monitoring, and real-time data analytics.

Required Qualifications & Skills:

Education: Bachelor's degree in industrial engineering, Mechanical Engineering, Manufacturing Engineering, or a related field.

Experience: 2-5 years of experience in a Lean Manufacturing or Continuous Improvement role.

Technical Skills:

Proficiency in Lean Manufacturing, Six Sigma (Green Belt preferred), and Kaizen methodologies.

Familiarity with ERP systems (SAP, Oracle, etc.) and PLM/PDM systems.

Experience with AutoCAD, SolidWorks, or similar design tools (optional).

Knowledge of statistical analysis tools (Minitab, JMP) and data visualization (Power BI, Tableau).

Soft Skills:

Strong problem-solving and analytical abilities.

Excellent communication and leadership skills.

Ability to work in a fast-paced, dynamic environment.

Preferred Qualifications:

Lean Six Sigma Black Belt certification.

Experience in high-mix, low-volume manufacturing environments.

Knowledge of ISO 9001, ISO 14001, or IATF 16949 standards.

Background in automotive, aerospace, or marine manufacturing.

Job Definition

• Support the Customer Group leadership team in achieving client and employee satisfaction, optimizing results on efficiency metrics, and maximizing performance through sustainable and repeatable process improvement strategies.
• Drive process improvement projects: Lead, monitor, participate in, and document process improvement initiatives to enhance performance and profitability. Partner with the Leadership Team to identify efficiency and cost-saving projects to achieve strategic objectives. Ensure high-impact projects targeting financial gains are regularly implemented.

Job Scope

• Drive solutions: Develop innovative solutions to improve Customer Group performance using cost-benefit analyses for short- and long-term decision-making.
• Coordinate initiatives: Create, implement, and govern new processes for specific functions, providing visibility to milestones and performance across all functions.
• Implementation of standards: Ensure end-to-end implementation of solutions according to high-performance benchmarks and standards.

What You'll Do

• Impact and efficiency: Lead coordination with other Customer Group team members to measure the impact and efficiency of new products and business processes.
• Reporting: Facilitate the development and maintenance of detailed models and dashboards for regional and global reporting.
• Opportunities: Oversee identification of operational weaknesses and help improve or innovate processes to maximize support team efficiency.
• Project efficiency: Coordinate with multiple teams on regional and site-level projects to monitor support and ensure timely completion, focusing on quality and service improvements, data analytics, migrations, people initiatives, reporting, standardization, and tracking plans, quality, and timelines.
• Planning: Estimate work efforts, identify project milestones, allocate resources, and ensure adherence to deadlines.
• Progress checks: Monitor progress, understand dependencies, communicate status to management and stakeholders, and coordinate schedules for meetings locally or across sites.
• Partner with business leaders: Proactively remove obstacles, enable progress, manage issue escalations, and support teams in balancing priorities.
• Deploy analytics expertise: Use analytical skills to solve problems and shift focus from detection and containment to prevention.
• Manage Lean Six Sigma strategy: Facilitate continuous production of products and initiatives in line with industry standards, regulations, and customer requirements.
• Execute optimal usage of BPS: Drive metrics related to the Balanced Scorecard to evaluate performance and reduce variability and defects in critical processes.
• Leadership in continuous improvement: Support ongoing efforts to meet and exceed customer requirements in a fast-paced environment.

Qualifications :

• Strong Excel skills are essential.
• Proven project management experience: Managing multiple end-to-end projects in a fast-paced environment within tight timescales (minimum 2 years).
• Organized: Excellent organizational and administrative skills, able to manage workload effectively.
• Communication: Ability to communicate clearly across different audiences and levels.
• Continuous Improvement: Innovative, creative, and constantly seeking process optimization.
• Analytical orientation: Demonstrate impact and efficacy of initiatives.
• Problem Solving: Ability to perform root cause analysis and drive results.
• Teamwork: Capable of working effectively in a matrixed, relationship-based organization.
• Proactive approach: Take ownership, provide solutions, and drive results independently.
• Bachelor's degree from a top university.

Additional Information :

• Competitive salary
• Discretionary annual bonus
• Medical insurance
• 40 days annual leave (including public holidays)
• Focus on wellbeing, including talks and self-development tools
• Global Employee Assistance Program

Remote Work : No

Employment Type : Full-time

Key Roles and Responsibilities

• Manage IT changes and releases to minimize risk and ensure seamless business operations.
• Coordinate change requests, collaborate with stakeholders, and facilitate Change Advisory Board (CAB) meetings.
• Ensure compliance with IT governance policies, audit requirements, and regulatory standards.
• Plan, coordinate, and oversee software/application releases, patches, and infrastructure upgrades.

• Strong understanding of ITIL v3 and v4 principles.
• Knowledge of Agile best practices, CI/CD pipelines, DevOps methodologies, and automated deployment tools.
• Practical experience with IT Service Management (ITSM) tools and change management software.

• Excellent communication and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• Detail-oriented with strong documentation skills.
• Ability to work under pressure and manage multiple changes/releases simultaneously.

This role offers the opportunity to work in a fast-paced environment, contribute to the company's success, and enhance your career as a Change and Release Analyst.