1 474 Product Specialist jobs in the United Arab Emirates

Technical Product Specialist – Middle East

Location: Dubai | Team: Product Management | Job Type: Full-Time

Join a global health tech leader transforming care delivery through smart, safe, and scalable digital solutions.

About The Role

As a Product Technical Specialist at InterSystems, you'll be at the forefront of enabling successful healthcare system implementations across the Middle East. You'll collaborate with regional and global teams to design, build, and support innovative solutions that meet both regulatory requirements and real-world clinical needs.

You'll work across the product lifecycle — from early discovery and integration design, to go-live support and long-term optimization — all while maintaining a strong technical foundation and customer-centric mindset.

This is a dynamic, hands-on role that blends software development, problem-solving, and solution delivery in one of the most impactful sectors in the world: healthcare.

• Collaborate with project, product, and pre-sales teams to analyze customer requirements and design tailored solutions.
• Participate in customer and third-party workshops to scope integrations, reports, migrations, and other technical components.
• Estimate development and configuration effort across all phases of the project.

• Develop and test integrations, data migration scripts, reports, and configuration tools using modern technologies.
• Work in sprints alongside the configuration team to deliver contracted functionality.
• Conduct debugging and root cause analysis for complex issues during and after release.
• Work in agile-style delivery cycles in collaboration with configuration, QA, and services teams to ensure rapid and reliable delivery.

• Support cutover planning and on-site go-live activities.
• Assist with handovers to the Support team and provide third-line support when needed.
• Evaluate and estimate changes introduced via Change Control or product evolution.

• Act as a trusted technical advisor across implementation, support, and product teams.
• Mentor team members and contribute to continuous improvement of delivery workflows.
• Represent InterSystems with professionalism at customer sites and implementation partner locations across the region.

• Proficiency in software development, scripting, or technical solution design.
• Hands-on experience with SQL, JavaScript, HTML, and web technologies.
• Strong analytical and problem-solving abilities; can break down complex challenges.
• Excellent communication and facilitation skills for diverse audiences.
• Comfortable designing and documenting technical solutions.
• Experience working directly with customers or external stakeholders.

• Experience with InterSystems technology or healthcare systems.
• Knowledge of Health Information Exchange (HIE) standards such as HL7 or FHIR.
• Ability to work independently in ambiguous situations and take full ownership.
• Multilingual (English + Arabic or French highly desirable).
• Familiarity with GCC healthcare regulations and environments.

• Strategic thinker with a passion for solving meaningful problems.
• Adaptable and calm under pressure; thrives in regulated environments where safety, precision, and compliance matter.
• Detail-oriented without losing sight of the big picture.
• Collaborative by nature, with a bias for action and learning.

• University degree in Computer Science, Engineering, or equivalent professional experience.
• Willingness and ability to travel to customer sites (e.g., hospitals and labs) across the region.

At InterSystems, your work has purpose. We develop mission-critical systems that touch millions of lives every day — and we do it in a culture that values ownership, curiosity, and continuous improvement.

We offer:

• A flat and fast-paced environment where your ideas matter.
• Global exposure and opportunities to grow.
• A chance to work on tech that drives real-world healthcare transformation.

InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit .

Product Technical Specialist Middle East

Location: Dubai
Team: Product Management
Job Type: Full-Time

Join a global health tech leader transforming care delivery through smart, safe, and scalable digital solutions.

About the Role

This role involves working across the entire product lifecycle, from early discovery and integration design to go-live support and long-term optimization, maintaining a strong technical foundation and customer-centric mindset. It is a dynamic, hands-on role that combines software development, problem-solving, and solution delivery in the impactful healthcare sector.

What You'll Do

Product Discovery & Design

• Collaborate with project, product, and pre-sales teams to analyze customer requirements and design tailored solutions.
• Participate in customer and third-party workshops for integrations, report migrations, and other technical components.
• Estimate development and configuration efforts across all project phases.

Implementation & Delivery

• Develop and test integrations, data migration scripts, reports, and configuration tools using modern technologies.
• Work in sprints alongside the configuration team to deliver contracted functionalities.
• Conduct debugging and root cause analysis for complex issues during and after releases.
• Collaborate in agile delivery cycles with QA and service teams to ensure rapid, reliable delivery.

Go-Live & Support

• Support cutover planning and on-site go-live activities.
• Assist with handovers to the support team and provide third-line support when needed.
• Evaluate and estimate changes introduced via change control or product evolution.

Collaboration & Enablement

• Act as a trusted technical advisor across implementation, support, and product teams.
• Mentor team members and contribute to continuous improvement of delivery workflows.
• Represent InterSystems professionally at customer sites and partner locations across the region.

What You Bring

Essential Skills & Experience

• Proficiency in software development scripting or technical solution design.
• Hands-on experience with SQL, JavaScript, HTML, and web technologies.
• Strong analytical and problem-solving skills; ability to break down complex challenges.
• Excellent communication and facilitation skills for diverse audiences.
• Experience designing and documenting technical solutions.
• Experience working directly with customers or external stakeholders.

Nice to Have

• Experience with InterSystems technology or healthcare systems.
• Knowledge of Health Information Exchange (HIE) standards such as HL7 or FHIR.
• Ability to work independently in ambiguous situations and take full ownership.
• Multilingual abilities (English, Arabic, or French highly desirable).
• Familiarity with GCC healthcare regulations and environments.

Who You Are

• Strategic thinker with a passion for solving meaningful problems.
• Adaptable and calm under pressure; thrives in regulated environments where safety, precision, and compliance matter.
• Detail-oriented without losing sight of the big picture.
• Collaborative by nature with a bias for action and learning.

Qualifications

• University degree in Computer Science, Engineering, or equivalent professional experience.
• Willingness and ability to travel to customer sites across the region.

Why Join Us

- Work on critical systems impacting millions of lives daily in a culture that values ownership, curiosity, and continuous improvement.

We offer:

• A fast-paced environment where your ideas matter.
• Global exposure and growth opportunities.
• The chance to work on technology that drives real-world healthcare transformation.

About InterSystems

InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications across healthcare, finance, manufacturing, and supply chain sectors in over 80 countries. Our platforms solve interoperability, speed, and scalability challenges for large organizations worldwide, unlocking the power of data and enabling innovative perceptions of data. Established in 1978 and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries. For more information, please visit our website.

Required Experience: Unclear Seniority

Product Technical Specialist Middle East

Location: Dubai
Team: Product Management
Job Type: Full-Time

Join a global health tech leader transforming care delivery through smart, safe, and scalable digital solutions.

About the Role

This role involves working across the entire product lifecycle, from early discovery and integration design to go-live support and long-term optimization, maintaining a strong technical foundation and customer-centric mindset. It is a dynamic, hands-on role that combines software development, problem-solving, and solution delivery in the impactful healthcare sector.

What You'll Do

Product Discovery & Design

• Collaborate with project, product, and pre-sales teams to analyze customer requirements and design tailored solutions.
• Participate in customer and third-party workshops for integrations, report migrations, and other technical components.
• Estimate development and configuration efforts across all project phases.

Implementation & Delivery

• Develop and test integrations, data migration scripts, reports, and configuration tools using modern technologies.
• Work in sprints alongside the configuration team to deliver contracted functionalities.
• Conduct debugging and root cause analysis for complex issues during and after releases.
• Collaborate in agile delivery cycles with QA and service teams to ensure rapid, reliable delivery.

Go-Live & Support

• Support cutover planning and on-site go-live activities.
• Assist with handovers to the support team and provide third-line support when needed.
• Evaluate and estimate changes introduced via change control or product evolution.

Collaboration & Enablement

• Act as a trusted technical advisor across implementation, support, and product teams.
• Mentor team members and contribute to continuous improvement of delivery workflows.
• Represent InterSystems professionally at customer sites and partner locations across the region.

What You Bring

Essential Skills & Experience

• Proficiency in software development scripting or technical solution design.
• Hands-on experience with SQL, JavaScript, HTML, and web technologies.
• Strong analytical and problem-solving skills; ability to break down complex challenges.
• Excellent communication and facilitation skills for diverse audiences.
• Experience designing and documenting technical solutions.
• Experience working directly with customers or external stakeholders.

Nice to Have

• Experience with InterSystems technology or healthcare systems.
• Knowledge of Health Information Exchange (HIE) standards such as HL7 or FHIR.
• Ability to work independently in ambiguous situations and take full ownership.
• Multilingual abilities (English, Arabic, or French highly desirable).
• Familiarity with GCC healthcare regulations and environments.

Who You Are

• Strategic thinker with a passion for solving meaningful problems.
• Adaptable and calm under pressure; thrives in regulated environments where safety, precision, and compliance matter.
• Detail-oriented without losing sight of the big picture.
• Collaborative by nature with a bias for action and learning.

Qualifications

• University degree in Computer Science, Engineering, or equivalent professional experience.
• Willingness and ability to travel to customer sites across the region.

Why Join Us

- Work on critical systems impacting millions of lives daily in a culture that values ownership, curiosity, and continuous improvement.

We offer:

• A fast-paced environment where your ideas matter.
• Global exposure and growth opportunities.
• The chance to work on technology that drives real-world healthcare transformation.

About InterSystems

InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications across healthcare, finance, manufacturing, and supply chain sectors in over 80 countries. Our platforms solve interoperability, speed, and scalability challenges for large organizations worldwide, unlocking the power of data and enabling innovative perceptions of data. Established in 1978 and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries. For more information, please visit our website.

Required Experience: Unclear Seniority

House of Shipping provides business consultancy and advisory services for Shipping & Logistics companies. House of Shipping's commitment to their customers begins with developing an understanding of their business fundamentals.

Currently House of Shipping is recruiting for a Technical Product Specialist on behalf of its client in Dubai.

Job purpose

To provide technical expertise in the design, testing, documentation, and rollout of blockchain-based products and features. The Technical Product Specialist acts as the internal expert connecting product vision with technical execution, ensuring platform components are robust, compliant, and user-centric.

• Collaborate with product managers to define functional and technical requirements for blockchain-based applications and smart contract integrations.
• Translate product concepts into technical specifications and user stories for development teams.
• Perform hands-on technical testing of new features, smart contract deployments, and UI integrations.
• Act as the bridge between technical and non-technical stakeholders to explain blockchain-based product functionality.
• Track and report bugs, suggest improvements, and ensure timely resolution by liaising with internal or third-party developers.
• Maintain technical documentation for new features, workflows, and system logic.
• Monitor the performance of deployed solutions and coordinate necessary updates or patches.
• Ensure that all features adhere to blockchain security standards and data compliance requirements.
• Support product release cycles, including UAT coordination, API documentation, and deployment verification.

• Bachelor’s in Computer Science, Blockchain Technology, or related field. Preferred certification Blockchain Development, Ethereum Smart Contracts, Product Owner (optional)
• Experience: 3–5 years in product support, QA, or technical liaison roles in tech/blockchain
• Tools and technology: Hands-on with Web3, Solidity, React.js, Git, Jira, Postman
• Blockchain Exposure: Familiarity with smart contracts, gas optimization, testnets, and DApps.
• Documentation: Proficiency in Confluence, Notion, Markdown, etc

• Associate

• Full-time

• Information Technology, Supply Chain, and Other

• Technology, Information and Media, Financial Services, and IT Services and IT Consulting

Working closely with the global product teams and local implementation teams this role is responsible for configuring and managing TrakCare to meet the specific requirements of our local market. Bringing together the regional requirements and statutory regulations the Product Specialist is responsible for defining the specification for regional configuration performing the work testing and documenting the output.

A strong focus of this role is on Billing and Revenue Cycle workflows ensuring alignment with complex payer models claims processes and regulatory frameworks across the Middle East. The Product Specialist plays a key role in shaping how TrakCare supports hospital revenue operations in the region particularly in countries like Saudi Arabia UAE and Qatar.

Working with the Regional Product Manager the Product Specialist is responsible for producing high-quality well-documented outputs that are used to drive implementation projects and lead the clients.

Responsibilities:

• Develop use cases or product requirements and functional requirements for new functionality. Support QA training and documentation in understanding new functionality.
• Provide business analysis of problems and new requests.
• Collect synthesize and prioritize customer feedback using a combination of live customer feedback sessions and additional feedback mechanisms.
• Participate in project teams with developers and other key staff to develop new functionality for the product.
• Assist with scoping and planning of new developments as needed.
• Work closely with end users and internal staff to understand workflow processes that impact change request requirements to ensure implementation of developed changes satisfies stated needs.
• Prepares and delivers product material product presentations and demonstrations as needed to support knowledge sharing learning pre-sales and customer requirements.
• Monitor regulatory changes for RCM (e.g. NPHIES DHA/DOH DHPO) and ensure system alignment through configuration or product enhancement.
• Support testing validation and documentation for the above.
• Collaborate with product teams and external regulatory bodies to validate that implemented features meet evolving statutory guidelines and payer mandates especially for insurance approvals electronic claims and encounter documentation.

Qualifications:

• 5 years of experience as a Healthcare Information Manager or equivalent experience with a software vendor.
• Experience in working with Healthcare IT preferably having worked with a software implementation as a vendor or a customer.
• Experience in writing use cases requirements or functional documentation for healthcare applications.
• Strong knowledge of Patient Administration Systems (PAS) Billing workflows and Revenue Cycle processes with specific experience adapting and implementing these functions within healthcare environments in the Middle East
• Knowledge of key Middle East healthcare regulatory frameworks such as NPHIES (KSA) DHA/DOH (UAE) and TPHCC/QCHP (Qatar) with the ability to transfer compliance requirements into detailed functional specifications.
• Previous experience working with healthcare applications at an in-depth level.
• University Degree in Technology Science or Healthcare.
• Very goodproblem-solving and analytical skills.
• Excellent communication interpersonal and multi-cultural skills.
• Ability to coordinate and lead team.

About InterSystems

InterSystems a creative data technology provider delivers a unified foundation for next-generation applications for healthcare finance manufacturing and supply chain customers in more than 80 countries. Our data platforms solve interoperability speed and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978 InterSystems is committed to excellence through its 247 support for customers and partners around the world. Privately held and headquartered in Boston Massachusetts InterSystems has 38 offices in 28 countries worldwide. For more information please visit.

Required Experience:

Unclear Seniority

Company Description:

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow us on Twitter, Facebook, Instagram, YouTube, LinkedIn, and TikTok.

Purpose:

Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie's business code of conduct, policies and all applicable laws and regulations.

Responsibilities:

1. Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives.
2. Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call.
3. Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers.
4. Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers in order to maximize access and sales opportunities.
5. Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.
6. Differentiating AbbVie's value proposition with health providers assigned and identify, develop and maintain disease state experts and speakers/advocates in order to maximize brand performance.

Qualifications:

1. Preferred that you have a Bachelor's degree in pharmaceutical studies.
2. (2-4) years experience as a Product Specialist in a Multinational Company.
3. Relevant industry experience, ideally in Specialty care Therapy areas is a must.
4. Experienced in UAE market with a strong performance record.
5. Fluency in English and Arabic.
6. Excellent communication and presentation skills.
7. Practical knowledge and understanding of HCPs and disease area requirements.
8. Good understanding of the market challenges and opportunities.
9. Great sense of ethics and integrity.
10. Curiosity and ability to learn and improve.

Additional Information:

AbbVie is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion. It is AbbVie's policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

Zahrawi Group is a leading company in the GCC Healthcare Industry with its presence in UAE, KSA, Qatar, Bahrain, & Oman markets. The company supplies and distributes high-quality products and services to Hospitals, Clinics, Laboratories, & Analytical Industries.

ACCOUNTABILITIES

• Adhere to all Zahrawi Policies & Procedures as applicable.

Market Research:

• Conducting market research to identify new potential customers.
• Analyzing market trends to identify new products in the market and understanding their advantages and disadvantages.
• Planning and assisting with new product releases and events.
• Maintaining technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies.

Business Development:

• Establishing contact with new customers to inform them of our products, understanding their need and how we can help them.
• Providing potential customers with support, information, and guidance by performing product demonstrations to them and gathering their feedback.
• Following up with the new customers after the demo session to negotiate contracts and packages.
• Ensuring all details of the contract are compliant with our rules & regulations.
• Following up with the Procurement & Logistics team with regards to sending them the products and ensuring that it reaches them on time.

Marketing:

• Coordinating with the Marketing Department for any new materials that need to be done.
• Maintaining relationships with existing customers by providing them with support, information, and guidance.
• Recommending new products to existing customers as per their need and providing them with support, information, and guidance to ensure a great relationship with them.
• Providing existing customers with support, information, and guidance by performing product demonstrations to them and gathering their feedback.
• Assisting the customers in answering all product-related questions in a professional and timely manner.
• Recommending new service improvements to further build on the relationship.
• Advising helpful new product recommendations and suggestions to customers to increase revenue.
• Negotiating contracts and packages with existing customers.
• Maintaining quality service by establishing and enforcing Zahrawi standards.
• Contributing to the team effort by achieving the annual target set by the management and assisting the team when needed.

Data Tracking:

• Preparing reports by collecting, analyzing, and summarizing information and maintaining accurate records of all products sold.

Orders:

• Placing orders to the concerned purchase coordinator.

Invoicing:

• Coordinating with the Finance Department to ensure proper invoicing of the products and following up with them with regards to the collection/payment.

Delivery:

• Coordinate with the warehouse for the timely deliveries.

Application:

• Conducting training session to customers.
• Assisting the customers with the equipment that is being used.
• Solving any issues that they might be facing while using the equipment.

• Education: Bachelors Degree in biomedical Engineering or related field
• Additional details: Candidates should be based in the UAE and must be willing to move onto company visa
• Experience: 2 - 4 years of experience.
• Job Specific Skills: Require a good knowledge in Imaging, CTI/MRI, Ultrasound machines, Capital equipment

Copyright Al-Zahrawi Medical Supplies Est 2019 All rights reserved

• Achieve sales targets within the assigned territory
• Identify new business opportunities and drive sales growth
• Plan and forecast sales activities
• Promote products through customer visits, seminars, and exhibitions
• Maintain accurate records using CRM systems
• Ensure effective communication with internal teams and clients

Requirements

• Bachelor's degree in Biotechnology, Science, Medicine, or Veterinary
• 4-5 years of relevant experience in the medical field
• Fluency in English (written & spoken)
• Strong time management & organizational skills

Join to apply for the Product Specialist / Scrum Master (Arabic Speaker) role at Dicetek LLC .

Get AI-powered advice on this job and more exclusive features.

We are seeking a skilled and motivated Scrum Master / Product Specialist .

• Facilitate Scrum ceremonies, including daily stand-ups, sprint planning, reviews, and retrospectives.
• Act as a coach and mentor to the team, promoting Agile values and principles.
• Collaborate with Product Owners to ensure a well-defined and prioritized product backlog.
• Identify and remove obstacles to team progress, ensuring timely delivery of sprint goals.
• Foster a culture of continuous improvement, encouraging the team to reflect and enhance their performance.
• Track and report on team progress and metrics to stakeholders.
• Promote open communication, transparency, and accountability within the team and organization.

• Bachelor's degree in a relevant field or equivalent experience.
• Certified Scrum Master (CSM) or equivalent certification preferred.
• Proven experience in a Scrum Master or Agile Coach role.
• Strong understanding of Agile methodologies and Scrum framework.
• Excellent communication, leadership, and facilitation skills.
• Ability to resolve conflicts and foster a positive team environment.

• Seniority level: Not Applicable
• Employment type: Contract
• Job function: Engineering and Information Technology
• Industries: IT Services and IT Consulting

Location: Dubai, United Arab Emirates.