197 Quality Assurance Analyst jobs in the United Arab Emirates

Quality Assurance Analyst

Odoo

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Job Description

Quality Assurance Analyst At Faham Group, we're seeking an experienced Quality Assurance Analyst to join our team. This dual-focused role will be responsible for developing and delivering high-quality training programs while also conducting thorough operational auditing to ensure continuous improvement across our organization. Key Responsibilities Needs Assessment & Strategic Planning
Conduct comprehensive assessments to identify training gaps across departments
Partner with managers to pinpoint critical skill deficiencies and competency development needs
Align training initiatives with organizational objectives and growth strategies
Program Development & Content Creation
Design and develop engaging training materials specifically for White Collar staff
Tailor content to address the unique requirements of various roles and organizational levels
Maintain up-to-date training resources that reflect company standards and best practices
Training Delivery & Facilitation
Facilitate dynamic training sessions using diverse instructional methods including presentations, simulations, and interactive activities
Lead both in-person and virtual training effectively to accommodate different learning environments
Create positive learning experiences that maximize participation and knowledge retention
Product Knowledge Training
Design and implement comprehensive product knowledge training for newly hired white collar employees
Ensure staff understand product features, benefits, and applications
Evaluation & Continuous Improvement
Implement measurement systems to assess training effectiveness through various metrics
Collect and analyze participant feedback to refine content and delivery approaches
Maintain detailed documentation of all training activities and outcomes
Auditing & Quality Assurance
Field Audits & Compliance Verification
Conduct regular site visits to evaluate adherence to safety standards, quality protocols, and operational procedures
Identify and document deviations from established processes and standards
Perform customer verification calls to gather comprehensive feedback on all service touchpoints
Review customer service call recordings to identify service enhancement opportunities
Discrepancy Management
Thoroughly investigate reported issues and meticulously document findings in the violation/discrepancy tracking system
Apply root cause analysis techniques to identify underlying issues
Process Improvement
Provide leadership with actionable recommendations based on audit findings
Collaborate across departments to implement improvement initiatives
Utilize audit insights to enhance training materials and methodologies
Reporting & Analytics
Performance Reporting
Generate comprehensive training effectiveness reports and ROI analyses
Prepare detailed monthly audit reports highlighting key findings and improvement areas
Compile and present violation/discrepancy tracker data with actionable insights
Develop visual dashboards to track key performance indicators

Qualifications & Experience
Minimum 3 years of experience in training, development, and auditing roles
Strong knowledge of coaching models, facilitation techniques, and leadership development
Understanding of process improvement methodologies (Six Sigma, Lean, etc.)
Professional certification in L&D or Auditing (CPTD, SHRM-CP, CIA, Six Sigma)
Familiarity with operational environments similar to ours
Proficiency in creating engaging training programs and materials
Advanced skills in MS Office suite and training technology platforms
Demonstrated experience delivering face-to-face and virtual sessions to diverse audiences
Expertise in documenting workflows, SOPs, and identifying inefficiencies
Experience conducting internal audits, compliance checks, and risk assessments
Skilled in root cause analysis techniques (5 Whys, Fishbone Diagrams, etc.)
Strong analytical abilities and technical report-writing skills
Excellent communication skills with the ability to engage cross-functional teams
Meticulous attention to detail and high standards for documentation accuracy
Proactive approach to identifying process and performance improvement opportunities
Demonstrated ability to manage multiple priorities and meet deadlines #J-18808-Ljbffr

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Quality Assurance Analyst

Odoo

Posted today

Job Viewed

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Job Description

Quality Assurance Analyst
At Faham Group, we're seeking an experiencedQuality Assurance Analyst to join our team. This dual-focused role will be responsible for developing and delivering high-quality training programs while also conducting thorough operational auditing to ensure continuous improvement across our organization.
Key Responsibilities
Needs Assessment & Strategic Planning
Conduct comprehensive assessments to identify training gaps across departments
Partner with managers to pinpoint critical skill deficiencies and competency development needs
Align training initiatives with organizational objectives and growth strategies
Program Development & Content Creation
Design and develop engaging training materials specifically for White Collar staff
Tailor content to address the unique requirements of various roles and organizational levels
Maintain up-to-date training resources that reflect company standards and best practices
Training Delivery & Facilitation
Facilitate dynamic training sessions using diverse instructional methods including presentations, simulations, and interactive activities
Lead both in-person and virtual training effectively to accommodate different learning environments
Create positive learning experiences that maximize participation and knowledge retention
Product Knowledge Training
Design and implement comprehensive product knowledge training for newly hired white collar employees
Ensure staff understand product features, benefits, and applications
Evaluation & Continuous Improvement
Implement measurement systems to assess training effectiveness through various metrics
Collect and analyze participant feedback to refine content and delivery approaches
Maintain detailed documentation of all training activities and outcomes
Auditing & Quality Assurance
Field Audits & Compliance Verification
Conduct regular site visits to evaluate adherence to safety standards, quality protocols, and operational procedures
Identify and document deviations from established processes and standards
Perform customer verification calls to gather comprehensive feedback on all service touchpoints
Review customer service call recordings to identify service enhancement opportunities
Discrepancy Management
Thoroughly investigate reported issues and meticulously document findings in the violation/discrepancy tracking system
Apply root cause analysis techniques to identify underlying issues
Process Improvement
Provide leadership with actionable recommendations based on audit findings
Collaborate across departments to implement improvement initiatives
Utilize audit insights to enhance training materials and methodologies
Reporting & Analytics
Performance Reporting
Generate comprehensive training effectiveness reports and ROI analyses
Prepare detailed monthly audit reports highlighting key findings and improvement areas
Compile and present violation/discrepancy tracker data with actionable insights
Develop visual dashboards to track key performance indicators

Qualifications & Experience
Minimum 3 years of experience in training, development, and auditing roles
Strong knowledge of coaching models, facilitation techniques, and leadership development
Understanding of process improvement methodologies (Six Sigma, Lean, etc.)
Professional certification in L&D or Auditing (CPTD, SHRM-CP, CIA, Six Sigma)
Familiarity with operational environments similar to ours
Proficiency in creating engaging training programs and materials
Advanced skills in MS Office suite and training technology platforms
Demonstrated experience delivering face-to-face and virtual sessions to diverse audiences
Expertise in documenting workflows, SOPs, and identifying inefficiencies
Experience conducting internal audits, compliance checks, and risk assessments
Skilled in root cause analysis techniques (5 Whys, Fishbone Diagrams, etc.)
Strong analytical abilities and technical report-writing skills
Excellent communication skills with the ability to engage cross-functional teams
Meticulous attention to detail and high standards for documentation accuracy
Proactive approach to identifying process and performance improvement opportunities
Demonstrated ability to manage multiple priorities and meet deadlines

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Quality Assurance Analyst - Compliance

Abu Dhabi, Abu Dhabi Dicetek LLC

Posted 4 days ago

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Job Description

Role Purpose
  • To execute consistent risk-based and cost-effective Quality Assurance Reviews (QA) to improve the quality of KYC reviews, AML / Sanctions investigations, regulatory reporting and controls, as well as to mitigate the regulatory and reputational risks.
  • To provide management reporting and proactively identify risks, assess the relevant controls and AML, Sanctions and KYC processes being reviewed, and provide additional training and suggestions to enhance the effectiveness of the processes.
Specialist Skills / Technical Knowledge Required For This Role
  • Experience and knowledge of compliance monitoring and testing methodologies for adherence to applicable regulatory requirements and internal policies.
  • Expert level skills in MS Office products, specifically Power Point, Excel and Word.
  • High level of integrity with the ability to deal with various level of employees with a high degree of professionalism.
  • Strong research and analytical skills to monitor and analyze regulatory requirements and relate them to FCC processes, regulatory risks and compliance controls and to support a broad range of projects.
  • Ability to make decisions independently using sound judgment, work well under pressure and shifting priorities while meeting multiple or conflicting deadlines.
  • Meticulous attention to detail and very strong organizational and prioritization skills
  • Ability to interpret and operationalize regulatory requirements.
  • Excellent verbal and written communication skills with strong interpersonal skills.
  • Strong execution skills with attention to detail and focus on clear, realistic action steps and timelines.
  • Ability to handle multiple initiatives and prioritize work to meet deadlines and fulfill the demands of a rapidly changing environment.
  • The candidate is expected to have professional qualification or industry recognized certifications / diploma in Compliance related fields like ACAMSs/ICA/ACFCS/FIBA etc.
  • Good knowledge of the UAE/international regulations/ rules.
  • Good knowledge of Banks’s products, policies & procedures.
  • Good knowledge of compliance function planning.
Required
Previous experience required (if any)
3 – 5 years’ experience in a compliance, audit, risk, or governance role in banking or financial services sector of which a minimum of 2 years must have been spent in KYC, Sanctions or AML investigation area.
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Quality Assurance - Analyst (Arabic speaking)

Dubai, Dubai Dicetek LLC

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Job Description

Quality Assurance - Analyst (Arabic speaking)

Position: Quality Assurance Analyst (Arabic speaking)

Experience: 1 year

Key Skills and Knowledge:

  • Knowledge of QA Process
  • Knowledge of Manual Testing
  • Requirement Analysis
  • Knowledge of Automation Testing (API, Web, Mobile)
  • Knowledge of Performance Testing
  • Knowledge of Git
  • Knowledge of Agile methodologies
  • Time Management Skills
  • Culture Fit questions
Additional Details
  • Seniority level: Not Applicable
  • Employment type: Contract
  • Job function: Quality Assurance
  • Industries: IT Services and IT Consulting

Note: This job posting appears to be active, with recent postings in Dubai, UAE.

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Executive - Regulatory & Compliance

Dubai, Dubai Apparel Group

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Job Description

Join to apply for the Executive - Regulatory & Compliance role at Apparel Group

Join to apply for the Executive - Regulatory & Compliance role at Apparel Group

Objective:
The position is responsible for executing regulatory frameworks, licensing requirements, brand registrations, and statutory mandates across jurisdictions. The Executive – Regulatory & Compliance will coordinate documentation, assist with regulatory submissions, and ensure data accuracy and timely reporting in adherence to compliance standards.

Job Description
Objective:
The position is responsible for executing regulatory frameworks, licensing requirements, brand registrations, and statutory mandates across jurisdictions. The Executive – Regulatory & Compliance will coordinate documentation, assist with regulatory submissions, and ensure data accuracy and timely reporting in adherence to compliance standards.
Key Responsibility:
Regulatory Documentation & Submissions

  • Prepare, compile, and track regulatory documentation for product registrations, license renewals, and approvals with UAE authorities.
  • Maintain accurate dossiers and compliance records, ensuring completeness and timeliness for all brands.
Compliance Monitoring & Updates
  • Monitor and log regulatory changes in relevant GCC and UAE frameworks (ESMA, SFDA, DM, CBUAE, etc.) and support timely internal updates.
  • Assist in execution of internal spot checks and audits to ensure compliance with procedures and product standards.
Reporting & Tracking
  • Maintain compliance trackers, renewal schedules, and submission logs.
  • Generate periodic compliance status reports and dashboards for escalation as needed.
Cross-functional Coordination
  • Liaise with Merchandising, Quality, Logistics, and Legal teams to ensure adherence to labeling, packaging, and distribution regulations.
  • Coordinate with suppliers, testing labs, and vendors to collect Certificates of Compliance, test reports, and declarations.
Support Regulatory Audits & Inspections
  • Assist during regulatory inspections by compiling requested documentation, liaising with internal teams, and tracking audit responses.
  • Facilitate document requests and follow-ups from authorities.
Policy & SOP Adherence
  • Support review and updating of internal regulatory SOPs.
  • Escalate potential non-compliance issues and recommend corrective actions.
Desired Experience:
  • Bachelor’s degree in Law, Business Administration, Science, or related discipline.
  • 1–3 years of experience in regulatory affairs, compliance support, or documentation roles, ideally within retail, cosmetic, or FMCG sectors.
  • Proficient in Microsoft Office (Excel, Word) and experience using compliance or project tracking tools.
  • Excellent attention to detail, organizational skills, and record-keeping capabilities.
  • Strong communication skills and ability to coordinate with internal teams and external regulators.
Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typeFull-time
Job function
  • Job functionBusiness Development and Sales
  • IndustriesRetail

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Dubai, Dubai, United Arab Emirates 21 hours ago

Regulatory Compliance & Assurance, Assistant Manager - Compliance (Emirati Talent)

Dubai, Dubai, United Arab Emirates 1 year ago

Ethics Compliance Officer (Arabic Speaker)

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Manager - Regulatory Compliance

Dubai, Dubai IQ-EQ

Posted 1 day ago

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Job Description

Responsibilities:

The Client Compliance Services department is responsible to provide Outsourced Compliance Officer and Money Laundering Reporting Officer (MLRO) services. The department also assists client companies of IQEQ DIFC in structuring matters and in fulfilling clients compliance responsibilities.

In addition, the Manager Client Compliance shall have supervisory responsibilities for the Client Compliance Unit team, monitor their daily tasks, and coach them.

Tasks:

  • Contribute in designing and implementing the AML/CFT framework for specific clients;
  • Act as MLRO/Compliance Officer for IQEQ DIFC's client companies;
  • Attend board meetings to present MLRO/Compliance reports for IQEQ DIFC's client companies on at least an annual basis; receive, analyze, and report Suspicious Transaction Reports as appropriate;
  • Perform client file review or special investigations as required;
  • Liaise with DFSA, FSRA, and other regulatory bodies to assist clients in procuring regulatory approvals and related matters;
  • Provide AML/CFT training to directors and staff of client companies as appropriate;
  • Conduct AML/CFT risk assessments of all products, technology, and business practices of client companies as appropriate;
  • Analyze and disseminate the latest AML/CFT-related regulatory information to clients;
  • Provide basic advice and guidance to Onboarding Unit and Operational Compliance on specific compliance queries;
  • Provide Management Information to the Operational Risk Committee, GRACC, and Board as required;
  • Supervise and assess the Client Compliance Unit team's work and assignments, assist in building capabilities, and allocate resources within the Client Compliance Unit team;
  • Conduct staff appraisals and recommend career development plans to the Senior Executive Officer;
  • Ensure protection of information assets of IQEQ DIFC and abide by the ISMS in place at IQEQ DIFC.

Qualifications:

Education / Professional Qualifications:

  • A degree from a reputable university, preferably in the field of law, finance, or financial services, or directly related to compliance functions.

Background Experience:

  • At least 8-10 years of experience in the financial services sector, with preference given to experience in compliance.

Technical:

  • Experience as DFSA and/or FSRA approved Compliance Officer and Money Laundering Reporting Officer.

Additional Information:

At IQEQ, we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations, with a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices.

Remote Work:

No

Employment Type:

Full-time

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Regulatory Compliance Manager (Crypto)

Revolut

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Job Description

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Recruitment Sourcer @Revolut | Identifying top Talent for UK’s most valuable Fintech

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 60+ million customers get more from their money every day.

As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

Compliance is a key team that ensures Revolut’s products and processes meet regulatory requirements and translate this into the best customer outcomes.

With our investment product offering expanding, so is our Compliance team. We're looking for a Regulatory Compliance Manager to lead the implementation of regulatory frameworks around crypto. You‘ll be advising on compliance requirements and related controls. Be warned, this is a very hands-on role.

Up for the challenge? Let’s get in touch.

What you'll be doing

  • Working across departments to develop and execute a world-class compliance framework, monitoring, and training programme
  • Supporting our regulatory licence applications
  • Monitoring, testing, and reporting on the effectiveness of our regulatory architecture
  • Drafting, implementing, and rolling out compliance plans, frameworks, and policies across a company or department
  • Participating in product launches, providing expert regulatory advice to support the Operations team to fully comply with local regulations
  • Supporting the Head of Compliance in rolling out a robust compliance programme for the company

What you'll need

  • The ability to work well under pressure, manage multiple projects at once, and meet tight deadlines
  • Knowledge of how to conduct regulatory gap analysis
  • Experience creating and implementing policies
  • A solid understanding of the interplay between compliance risk and business risk
  • The ability to communicate positively with regulators and members of various internal teams
  • Multitasking skills with close attention to detail
  • Excellent analytical, communication, and interpersonal skills
  • Experience in compliance risk management within a consultancy, compliance function, or regulator

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

Important notice for candidates:

Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles.

• Only apply through official Revolut channels. We don’t use any third-party services or platforms for our recruitment.

• Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain.

We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately.

By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice

Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
Job function
  • Job functionFinance

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Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 1 month ago

Senior Technical Product Manager, Risk Platform

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Expert Regulatory Compliance Professional

Dubai, Dubai beBeeCompliance

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Job Description

Regulatory Compliance Manager

We are seeking a seasoned Regulatory Compliance Expert to spearhead effective risk mitigation strategies in our rapidly growing organization.

This high-profile role will work closely with the UAE Compliance Lead to ensure seamless implementation of regulatory compliance frameworks, leveraging extensive knowledge of state money transmission license requirements, consumer regulations, and internal policies.

Key Responsibilities:
  • Provide authoritative guidance on regulatory compliance best practices, monitoring adherence to Wise policies and procedures.
  • Develop and maintain the Regulatory Compliance oversight framework, incorporating updates to relevant UAE Regulatory Compliance policies and procedures.
  • Conduct regular audits across key risk areas, offering constructive challenge to first-line teams on control development and implementation.
  • Represent regulatory compliance oversight internally and externally, engaging with regulators, auditors, and partners.
About You:
  • Prior experience in Financial Regulation advisory roles or Compliance/Legal departments, Risk and Controls functions, or consultancy environments.
  • Law degree or certification in regulatory compliance, preferably.
  • Familiarity with CBUAE, DFSA, FSRA (or other GCC regulators) regulations, particularly in the Payments sector.
  • Able to analyze complex regulatory frameworks, apply them effectively, and drive business decisions using data and regulation.
  • Strong presentation skills, problem-solving attitude, and ability to use regulations together with data to inform strategic choices.
Benefits:
  • Competitive compensation package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment

Suitable candidates will possess a deep understanding of regulatory compliance principles and be able to leverage this expertise to drive business success.

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Senior Regulatory Compliance Specialist

Dubai, Dubai beBeeRegulatory

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Job Description

This role is centered around ensuring regulatory compliance for all aspects of importing or exporting. The ideal candidate will have a broadened conceptual and working knowledge in job discipline to perform a range of work assignments. They will use prescribed guidelines or policies in analyzing situations and receive a moderate level of guidance and direction.

Main Responsibilities:

  • Manage import or export related operational issues.
  • Understand the legal framework and policy restrictions for export or import control regimes and maintain processes for appropriate government agencies and system routines to comply.
  • Serve as a contact point for businesses and other functions for advice and assistance in case of non-standard import/export-related operational issues or questions.
  • Implement new procedures/changes relative to outcome of e.g. government audits and new regulations.
  • Investigate regulatory implications for new business flows/material flows.
  • Request licenses and ensure compliance with the conditions in the licenses.

Required Skills and Qualifications:

  • A university degree preferably in Supply Chain Management, Business Engineering, or other Sciences.
  • 3-6 years of experience in a Supply Chain or Manufacturing environment.
  • Critical competencies required for success include: supply chain management skills, interpersonal effectiveness, understanding customer needs, single work process activities and interactions, team work, taking initiative, problem solving skills, value creation, technical proficiency in use of computer applications, analytical skills, and project management skills.

Benefits:

  • Equitable and market-competitive base pay and bonus opportunity across our global markets along with locally relevant incentives.
  • Benefits and programs to support physical mental financial and social well-being to help employees get the care they need it.
  • Competitive retirement program that may include company-provided benefits savings opportunities financial planning and educational resources to help employees achieve their long-term financial goals.
  • Employee stock purchase programs (availability varies depending on location).
  • Student Debt Retirement Savings Match Program (U.S. only).
  • Robust medical and life insurance packages that offer a variety of coverage options to meet individual needs. Travel insurance is also available in certain countries/locations.
  • Opportunities to learn and grow through training and mentoring work experiences community involvement and team building.
  • Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.
  • Competitive yearly vacation allowance.
  • Paid time off for new parents (birthing and non-birthing including adoptive and foster parents).
  • Paid time off to care for family members who are sick or injured.
  • Paid time off to support volunteering and Employee Resource Groups (ERG) participation.
  • Wellbeing Portal for all employees our one-stop shop to promote wellbeing empowering employees to take ownership of their entire wellbeing journey.
  • On-site fitness facilities to help stay healthy and active (availability varies depending on location).
  • Employee discounts for online shopping cinema tickets gym memberships and more.
  • Additionally some of our locations might offer: transportation allowance (availability varies depending on location), meal subsidiaries/vouchers (availability varies depending on location), carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location).

About Us:

We deliver innovative products and solutions that make a real difference in people's lives. Our commitment to sustainability enables us to achieve profitable growth and help deliver a sustainable future.

Equal Opportunities:

We are committed to equal opportunities in employment and encourage every employee to bring their whole self to work each day to not only deliver more value but also have a more fulfilling career.

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Senior Financial Analyst - Regulatory Compliance

Dubai, Dubai beBeeAccountant

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Job Description

Job Description:

We are seeking a highly skilled Accounting and Tax professional to join our team. As a key member of our organization, you will play a vital role in ensuring compliance with financial regulations and providing expert advice on complex accounting and taxation matters.

Your primary responsibility will be to review financial models prepared by clients to ensure compliance with relevant laws and regulations. This will involve working closely with expert financial modellers to ensure that they understand and accurately apply the correct accounting and taxation principles to calculations.

You will also be responsible for providing detailed and relevant accounting and taxation advice on calculations and the appropriate application of regulations and principles across a wide variety of financial models used to represent commercial transactions.

Required Skills and Qualifications:
  • A recognized accounting qualification with broad work experience and commercial awareness
  • A recognized tax qualification in KSA taxation
  • An effective communicator who can explain ideas and concepts to non-accounting or non-tax qualified colleagues and clients
  • A team player able to work under pressure
  • Experience of providing financial advice to clients in either a corporate or public body context
  • A self-motivated and confident individual able to work independently
Benefits:
  • A competitive base salary
  • Flexible working arrangements, including a mixture of office-based, working from home, and working on client sites
  • Significant opportunities for professional growth and development as we expand
  • Access to cutting-edge financial modelling tools and resources
  • A collaborative and supportive team culture
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