72 Ui Design jobs in the United Arab Emirates
UX/UI Design
Posted today
Job Viewed
Job Description
Join in-person classes at TeachMeCode in Dubai and become a specialist in UX/UI Design , Front-End , Back-End , Full-Stack Development , and more.
DescriptionHello there! Welcome to TeachMeCode Institute. How can we help you?
Join our in-person classes at TeachMeCode’s campus in Dubai and have the best learning environment.
Course Offerings- UX/UI Design
Explore the features of Figma and learn how to create exceptional web and mobile UI/UX designs. By the end of this course, you will have the skills to design user-friendly and visually appealing interfaces for both web and mobile applications. - Front-End Development
Gain a solid understanding of essential web technologies and become a front-end specialist. Learn how to create interactive web pages that respond to user interactions and are fully responsive across all devices. Develop the skills to build dynamic websites that provide a seamless user experience. - Back-End Development
Begin a comprehensive journey into backend development with PHP, MySQL, and Laravel. By the end of this course, you will be skilled in building secure web applications, designing efficient databases, and utilizing Laravel's features to create advanced, feature-rich websites. - Python Programming
Learn the fundamentals of Python programming and master the Django framework. By the end of this course, you will have the expertise to write efficient Python code and develop dynamic web applications using Django, empowering you to build scalable and secure websites. - Mobile App Development
With Java and Android Studio, you'll learn how to build strong mobile apps and design efficient databases. By the end of the course, you'll be skilled at using Android Studio to create exciting and fully functional apps. - Full-Stack Development
Master in-demand skills with our full-stack web development curriculum, guided by expert instructors with real-world experience. By the end of this bootcamp, you will be confident and prepared to enter the IT job market. - Python Bootcamp
Our Python Bootcamp is designed to equip you with highly sought-after skills. Our seasoned instructors bring real-world expertise to the classroom. Upon completing this bootcamp, you’ll be ready to enter the job market with confidence and preparation. - Artificial Intelligence and Machine Learning
Join our hands-on bootcamp to explore the exciting fields of Artificial Intelligence (AI) and Machine Learning (ML). This course is perfect for beginners and those wanting to enhance their skills. You'll start with the basics of Python programming and learn the key concepts of AI and ML. - Data Analytics Intensive
Become a data expert with our Data Analytics Intensive Bootcamp. This course is designed to give you the skills and knowledge you need to succeed in today's data-focused world. You'll get hands-on training and an industry-recognized certification, making it perfect for beginners and anyone wanting to advance their career in data analytics. - Junior Developer
Have the skills to create their own websites, transforming into a coding champion in the making! They'll gain confidence, creativity, and a strong foundation for future tech endeavors.
UX/UI Design
Posted 1 day ago
Job Viewed
Job Description
Join in-person classes at TeachMeCode in Dubai and become a specialist in UX/UI Design, Front-End, Back-End, Full-Stack Development, and more.
DescriptionHello there! Welcome to TeachMeCode Institute. How can we help you?
Join our in-person classes at TeachMeCode’s campus in Dubai and have the best learning environment.
Course Offerings- UX/UI Design
Explore the features of Figma and learn how to create exceptional web and mobile UI/UX designs. By the end of this course, you will have the skills to design user-friendly and visually appealing interfaces for both web and mobile applications. - Front-End Development
Gain a solid understanding of essential web technologies and become a front-end specialist. Learn how to create interactive web pages that respond to user interactions and are fully responsive across all devices. Develop the skills to build dynamic websites that provide a seamless user experience. - Back-End Development
Begin a comprehensive journey into backend development with PHP, MySQL, and Laravel. By the end of this course, you will be skilled in building secure web applications, designing efficient databases, and utilizing Laravel's features to create advanced, feature-rich websites. - Python Programming
Learn the fundamentals of Python programming and master the Django framework. By the end of this course, you will have the expertise to write efficient Python code and develop dynamic web applications using Django, empowering you to build scalable and secure websites. - Mobile App Development
With Java and Android Studio, you'll learn how to build strong mobile apps and design efficient databases. By the end of the course, you'll be skilled at using Android Studio to create exciting and fully functional apps. - Full-Stack Development
Master in-demand skills with our full-stack web development curriculum, guided by expert instructors with real-world experience. By the end of this bootcamp, you will be confident and prepared to enter the IT job market. - Python Bootcamp
Our Python Bootcamp is designed to equip you with highly sought-after skills. Our seasoned instructors bring real-world expertise to the classroom. Upon completing this bootcamp, you’ll be ready to enter the job market with confidence and preparation. - Artificial Intelligence and Machine Learning
Join our hands-on bootcamp to explore the exciting fields of Artificial Intelligence (AI) and Machine Learning (ML). This course is perfect for beginners and those wanting to enhance their skills. You'll start with the basics of Python programming and learn the key concepts of AI and ML. - Data Analytics Intensive
Become a data expert with our Data Analytics Intensive Bootcamp. This course is designed to give you the skills and knowledge you need to succeed in today's data-focused world. You'll get hands-on training and an industry-recognized certification, making it perfect for beginners and anyone wanting to advance their career in data analytics. - Junior Developer
Have the skills to create their own websites, transforming into a coding champion in the making! They'll gain confidence, creativity, and a strong foundation for future tech endeavors.
#J-18808-Ljbffr
UX/UI Design Expert
Posted today
Job Viewed
Job Description
Create user-centric designs for digital products, encompassing websites, mobile apps, and software interfaces.
Craft compelling user experiences by conducting consumer research, usability testing, and analysis to inform design decisions.
To excel in this role:
- Bachelor's degree in Design, Human-Computer Interaction, or a related field
- Confirmed experience in UX/UI design roles
- Proficiency in design tools such as Adobe XD, Sketch, or Figma
UX/UI Design Specialist
Posted today
Job Viewed
Job Description
We are seeking a skilled UX/UI Designer to develop user-centered design solutions that meet the needs of our customers.
The successful candidate will be responsible for creating intuitive and effective designs for web and mobile applications using industry-standard tools such as Figma, Sketch, Adobe Photoshop, and Illustrator.
Responsibilities include:
- Designing user interfaces that are visually appealing and easy to use
- Collaborating with cross-functional teams to ensure design solutions meet business requirements
- Conducting user research and analysis to inform design decisions
- Creating prototypes and high-fidelity designs to test and validate design concepts
- Maintaining and evolving our Design System to ensure consistency across all our digital products
- Working closely with the data visualization team to design intuitive and effective dashboards
- Participating in the conceptual design process and developing abstract thinking skills
Requirements and Qualifications:
- Bachelor's degree in sciences, design or arts
- At least 3 years of demonstrable experience in user interface design and development
- Solid knowledge of prototyping tools and workflow tools
- Able to learn new technologies quickly and present ideas in a team setting
- Solid Data Visualization knowledge for Dashboard design
- An aptitude for conceptual design and abstract thinking
- Positive attitude, energetic, result-oriented, keen interest in quality and intense attention to detail
- Excellent problem-solving and communication skills
- Self-driven, motivated and results-oriented, customer-centric mindset
- Strong analytical and communication skills
About This Role:
This role offers the opportunity to work on various projects and contribute to the development of our digital products. We value teamwork, creativity, and continuous learning, and we're committed to building a diverse and inclusive workplace culture.
What We Offer:
A dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.
UI Design Expert
Posted today
Job Viewed
Job Description
We are seeking a UI Design Expert to join our team in Al Ain, UAE.
The ideal candidate will be responsible for creating transformative customer journeys across all digital channels and products.
- This includes designing customer journeys that meet business requirements and provide the best user experience;
- Establishing trusted partnerships with product teams, sales staff teams, operations and processing teams, vendors, technology and other internal teams;
You will also be responsible for:
- Performing design research, identifying design elements meeting business requirements and creating the overall user design journey;
- Designing artefacts (UX Figma), executing in accordance with business requirements;
- Communicating with stakeholders for progress reviews and UX Design sign-off;
- Collaborating within the squad and wider stakeholders as part of the design team, aligned to design standards;
- Performing maintenance sanity design testing on existing digital channel services and product customer journeys to ensure all functionalities are working as designed;
In addition, you will be responsible for:
- Representing the voice of the business and customer while driving technology-led business solutions to identify UX Design scope for all innovation delivery across all digital channels & products;
- Understanding customer, market and business needs and aligning them with the strategic direction of the business segment and organization in supporting all digital channels services & onboarding product journeys;
- Identifying, investigating and solving for any UX Design and user experience problem statements;
UX And UI Design Lead
Posted 18 days ago
Job Viewed
Job Description
Shape the future of digital services through intuitive and impactful design. Join a team at the forefront of AI innovation and lead the charge in creating user-centered experiences that truly matter. Client Details A major Abu Dhabi entity responsible for delivery user friendly AI products and platforms. Description * Spearhead the end-to-end UI/UX design process for a diverse portfolio of cutting-edge AI applications, from initial concept to final implementation. * Champion user-centric design principles, conducting user research, usability testing, and leveraging data to inform design decisions. * Develop comprehensive design documentation, including wireframes, prototypes, personas, user flows, and style guides, ensuring clarity and consistency across all platforms. * Collaborate closely with product managers, engineers, and AI specialists to translate user needs and business requirements into elegant and functional design solutions. * Hands on daily prototyping with expectation to deliver fully fleshed out MVPs at speed * Stay abreast of the latest UI/UX trends, tools, and best practices, proactively identifying opportunities to enhance our design processes and deliverables. Job Offer * Highly impactful work making a real difference to user * Opportunity to work with real world AI use cases
Requirements
* Extensive experience (4+ years) in UI/UX design, with a proven track record of leading design initiatives for complex, large scale, digital products. * Deep proficiency in industry-standard design and prototyping tools such as Figma, Sketch, Adobe XD, etc. * A strong portfolio showcasing user-centered design solutions, including wireframes, prototypes, and visual designs across various platforms (web, mobile, etc.). * Comprehensive understanding of user research methodologies, usability testing, and data-driven design principles. * Excellent communication, collaboration, and presentation skills, with the ability to articulate design rationale effectively to both technical and non-technical stakeholders. * A Bachelor's or Master's degree in Design, Human-Computer Interaction (HCI), or a related field.
About the company
Michael Page is one of the world's leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world. The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of: Finance & Accounting Banking & Financial Services Procurement Property & Construction Engineering & Supply Chain Oil & Gas Technical and Engineering Human Resources Sales Marketing Technology Secretarial Executive Search Legal The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide.
Specialist- UI/UX Design
Posted 1 day ago
Job Viewed
Job Description
- Sub Division: Personal Banking - Digital
- Division: Personal, Wealth & Business Banking
First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We’re in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you’ll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting different viewpoints, we grow stronger – together.
Job DescriptionBe a subject matter expert on all existing customer engagement and onboarding services to create UX UI Design customer journeys on all Digital Channels (Mobile, Web & Staff Tablets) and Digital Products (CASA, Cards, Lending, NHL, Elite etc).
UX UI Design activities would include to work as part of cross-functional teams in unison to conduct best practise market user research, usability testing, create new digital customer journeys before launch to customer and staff which contributes to the overall innovation delivery of digital product solutions - as well as also the continuous support & maintenance design testing activities as part of ongoing journey efficiencies
Key Responsibility
- Design transformative customer journeys across all digital channels and products in consideration to Product Owner requirements, including to act as a quality control for ad hoc sanity design testing prior to the go live of new digital solutions across multiple delivery squads driving innovation and the best customer experience in the market.
- Establish trusted partnerships with Business Product teams, Frontline sales staff teams, Operations and processing teams, Vendors, Technology and other internal teams.
Generic Accountabilities:
- Act as key liaison between cross functional teams of product, technology, ops & sales teams to create the best user experience customer journey across any new or existing digital solution
- Perform design user research, identify design elements meeting business requirements and create the overall user design journey for the relevant aligned to scope of the innovation delivery project and/ or support & maintenance journey enhancements
- Design artefacts (UX UI Figma), execute in accordance to business requirements
- Communicate with stakeholders for Progress reviews and UX UI Design sign off
- Collaborate within squad and wider stakeholders as part of Design team, aligned to design standards
- Perform ad hoc maintenance sanity design testing on existing digital channel services and product customer journeys to ensure all functionalities are working as designed
- Works closely with all Product Owners to quality control design test new digital initiatives prior to launch
Digital Design Support
- Relentlessly be the voice of business and customer while driving technology led business solutions to identify UX UI design scope for all innovation delivery across all digital channels & products.
- Represent, interface and engage with relevant business teams, operations- & sales teams and technology to act as key liaison and voice of the customer and business user when conducting design activities on a solution
- Understand the customer, market and business needs and align them with the strategic direction of the business segment and organization in supporting all digital channels services & onboarding product journeys
- Identify, investigate and solve for any UX UI design and user experience problem statements and move quickly in partnership with Product Owner and Technology to execute in order to have minimal to no impact to the customer and operational processes.
- Having a focused objective from a design point of view is key to get things implemented and done. Break down complex problems into actionable solutions.
- Build and design the UX UI customer journey aligned to set design governance standard for each assigned initiative across all digital channels & product customer journeys
- Execute all design deliverables in accordance to the unit’s design practices, design system and governance procedures to ensure consistency and harmony across design deliverable outputs
- Lead the identification of opportunities for continuous improvement and sustainability in the design of customer journeys considering global UX standards, user research, design practises.
Reporting
- Ensure that all unit reports are prepared timely and accurately and meet Bank requirements, policies and quality standards
Agile
- Ensure all design artefacts including designed customer journeys are delivered in accordance of the delivery squad’s business requirements logged on JIRA, sprint planning and execution delivery commitments
- Lead all design sanity testing activities and ensure deliverables are completed as part of the agreed testing cycle
Communication & Reporting
- Communicate effectively with the different teams (business, design, technology, security, legal etc.) to ensure visibility into the department’s direction.
- Communicate & justify the rationale behind the proposed designed customer journey to key stakeholders and interested parties. It is crucial that the business understands the design thinking process, design elements, user experience, impact and proposed UX UI customer journey aligned to business requirements
- Excellent written and verbal communication skills given the function requires constant communication and problem solving across multiple cross functional teams
- Extensive experience in implementation of business change and process improvements
- Proficiency in Design Thinking and UX UI methodologies– proven development in innovation & impactful design of customer journeys
- 2-3 years’ experience as a Digital Design and UX UI Best Practise methodologies in relevant specialization
- 2-3 years’ relevant experience in product management functions designing and developing digital solutions.
- 2-3 years’ experience working in software development environment using one of the agile methodologies.
- Design related studies and Bachelor’s degree in business/engineering/computer science or related discipline.
Specific training and certifications for Agile Delivery i.e. Scrum Master and Agile Product Owner or related disciplines.
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Specialist- UI/UX Design
Posted 1 day ago
Job Viewed
Job Description
Be a subject matter expert on all existing customer engagement and onboarding services to create UX UI Design customer journeys on all Digital Channels (Mobile Web & Staff Tablets) and Digital Products (CASA Cards Lending NHL Elite etc).
UX UI Design activities would include to work as part of cross-functional teams in unison to conduct best practise market user research usability testing create new digital customer journeys before launch to customer and staff which contributes to the overall innovation delivery of digital product solutions - as well as also the continuous support & maintenance design testing activities as part of ongoing journey efficiencies
Key Responsibility
- Design transformative customer journeys across all digital channels and products in consideration to Product Owner requirements including to act as a quality control for ad hoc sanity design testing prior to the go live of new digital solutions across multiple delivery squads driving innovation and the best customer experience in the market.
- Establish trusted partnerships with Business Product teams Frontline sales staff teams Operations and processing teams Vendors Technology and other internal teams.
Generic Accountabilities:
- Act as key liaison between cross functional teams of product technology ops & sales teams to create the best user experience customer journey across any new or existing digital solution
- Perform design user research identify design elements meeting business requirements and create the overall user design journey for the relevant aligned to scope of the innovation delivery project and/ or support & maintenance journey enhancements
- Design artefacts (UX UI Figma) execute in accordance to business requirements
- Communicate with stakeholders for Progress reviews and UX UI Design sign off
- Collaborate within squad and wider stakeholders as part of Design team aligned to design standards
- Perform ad hoc maintenance sanity design testing on existing digital channel services and product customer journeys to ensure all functionalities are working as designed
- Works closely with all Product Owners to quality control design test new digital initiatives prior to launch
Digital Design Support
- Relentlessly be the voice of business and customer while driving technology led business solutions to identify UX UI design scope for all innovation delivery across all digital channels & products.
- Represent interface and engage with relevant business teams operations- & sales teams and technology to act as key liaison and voice of the customer and business user when conducting design activities on a solution
- Understand the customer market and business needs and align them with the strategic direction of the business segment and organization in supporting all digital channels services & onboarding product journeys
- Identify investigate and solve for any UX UI design and user experience problem statements and move quickly in partnership with Product Owner and Technology to execute in order to have minimal to no impact to the customer and operational processes.
- Having a focused objective from a design point of view is key to get things implemented and done. Break down complex problems into actionable solutions.
- Build and design the UX UI customer journey aligned to set design governance standard for each assigned initiative across all digital channels & product customer journeys
Policies Systems Processes & Procedures
- Execute all design deliverables in accordance to the units design practices design system and governance procedures to ensure consistency and harmony across design deliverable outputs
Continuous Improvement
- Lead the identification of opportunities for continuous improvement and sustainability in the design of customer journeys considering global UX standards user research design practises.
Reporting
- Ensure that all unit reports are prepared timely and accurately and meet Bank requirements policies and quality standards
Agile
- Ensure all design artefacts including designed customer journeys are delivered in accordance of the delivery squads business requirements logged on JIRA sprint planning and execution delivery commitments
- Lead all design sanity testing activities and ensure deliverables are completed as part of the agreed testing cycle
Communication & Reporting
- Communicate effectively with the different teams (business design technology security legal etc.) to ensure visibility into the departments direction.
- Communicate & justify the rationale behind the proposed designed customer journey to key stakeholders and interested parties. It is crucial that the business understands the design thinking process design elements user experience impact and proposed UX UI customer journey aligned to business requirements
Qualifications :
Minimum Experience
- Excellent written and verbal communication skills given the function requires constant communication and problem solving across multiple cross functional teams
- Extensive experience in implementation of business change and process improvements
- Proficiency in Design Thinking and UX UI methodologies proven development in innovation & impactful design of customer journeys
- 2-3 years experience as a Digital Design and UX UI Best Practise methodologies in relevant specialization
- 2-3 years relevant experience in product management functions designing and developing digital solutions.
- 2-3 years experience working in software development environment using one of the agile methodologies.
Minimum Qualification
- Design related studies and Bachelors degree in business/engineering/computer science or related discipline.
Specific training and certifications for Agile Delivery i.e. Scrum Master and Agile Product Owner or related disciplines.
Remote Work :
No
Employment Type :
Full-time
#J-18808-LjbffrSpecialist- UI/UX Design
Posted today
Job Viewed
Job Description
- Sub Division: Personal Banking - Digital
- Division: Personal, Wealth & Business Banking
First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We're in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you'll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting different viewpoints, we grow stronger – together.
Job DescriptionBe a subject matter expert on all existing customer engagement and onboarding services to create UX UI Design customer journeys on all Digital Channels (Mobile, Web & Staff Tablets) and Digital Products (CASA, Cards, Lending, NHL, Elite etc).
UX UI Design activities would include to work as part of cross-functional teams in unison to conduct best practise market user research, usability testing, create new digital customer journeys before launch to customer and staff which contributes to the overall innovation delivery of digital product solutions - as well as also the continuous support & maintenance design testing activities as part of ongoing journey efficiencies
Key Responsibility
- Design transformative customer journeys across all digital channels and products in consideration to Product Owner requirements, including to act as a quality control for ad hoc sanity design testing prior to the go live of new digital solutions across multiple delivery squads driving innovation and the best customer experience in the market.
- Establish trusted partnerships with Business Product teams, Frontline sales staff teams, Operations and processing teams, Vendors, Technology and other internal teams.
Generic Accountabilities:
- Act as key liaison between cross functional teams of product, technology, ops & sales teams to create the best user experience customer journey across any new or existing digital solution
- Perform design user research, identify design elements meeting business requirements and create the overall user design journey for the relevant aligned to scope of the innovation delivery project and/ or support & maintenance journey enhancements
- Design artefacts (UX UI Figma), execute in accordance to business requirements
- Communicate with stakeholders for Progress reviews and UX UI Design sign off
- Collaborate within squad and wider stakeholders as part of Design team, aligned to design standards
- Perform ad hoc maintenance sanity design testing on existing digital channel services and product customer journeys to ensure all functionalities are working as designed
- Works closely with all Product Owners to quality control design test new digital initiatives prior to launch
Digital Design Support
- Relentlessly be the voice of business and customer while driving technology led business solutions to identify UX UI design scope for all innovation delivery across all digital channels & products.
- Represent, interface and engage with relevant business teams, operations- & sales teams and technology to act as key liaison and voice of the customer and business user when conducting design activities on a solution
- Understand the customer, market and business needs and align them with the strategic direction of the business segment and organization in supporting all digital channels services & onboarding product journeys
- Identify, investigate and solve for any UX UI design and user experience problem statements and move quickly in partnership with Product Owner and Technology to execute in order to have minimal to no impact to the customer and operational processes.
- Having a focused objective from a design point of view is key to get things implemented and done. Break down complex problems into actionable solutions.
- Build and design the UX UI customer journey aligned to set design governance standard for each assigned initiative across all digital channels & product customer journeys
- Execute all design deliverables in accordance to the unit's design practices, design system and governance procedures to ensure consistency and harmony across design deliverable outputs
- Lead the identification of opportunities for continuous improvement and sustainability in the design of customer journeys considering global UX standards, user research, design practises.
Reporting
- Ensure that all unit reports are prepared timely and accurately and meet Bank requirements, policies and quality standards
Agile
- Ensure all design artefacts including designed customer journeys are delivered in accordance of the delivery squad's business requirements logged on JIRA, sprint planning and execution delivery commitments
- Lead all design sanity testing activities and ensure deliverables are completed as part of the agreed testing cycle
Communication & Reporting
- Communicate effectively with the different teams (business, design, technology, security, legal etc.) to ensure visibility into the department's direction.
- Communicate & justify the rationale behind the proposed designed customer journey to key stakeholders and interested parties. It is crucial that the business understands the design thinking process, design elements, user experience, impact and proposed UX UI customer journey aligned to business requirements
- Excellent written and verbal communication skills given the function requires constant communication and problem solving across multiple cross functional teams
- Extensive experience in implementation of business change and process improvements
- Proficiency in Design Thinking and UX UI methodologies– proven development in innovation & impactful design of customer journeys
- 2-3 years' experience as a Digital Design and UX UI Best Practise methodologies in relevant specialization
- 2-3 years' relevant experience in product management functions designing and developing digital solutions.
- 2-3 years' experience working in software development environment using one of the agile methodologies.
- Design related studies and Bachelor's degree in business/engineering/computer science or related discipline.
Specific training and certifications for Agile Delivery i.e. Scrum Master and Agile Product Owner or related disciplines.
#J-18808-LjbffrSpecialist- UI/UX Design
Posted today
Job Viewed
Job Description
Be a subject matter expert on all existing customer engagement and onboarding services to create UX UI Design customer journeys on all Digital Channels (Mobile Web & Staff Tablets) and Digital Products (CASA Cards Lending NHL Elite etc).
UX UI Design activities would include to work as part of cross-functional teams in unison to conduct best practise market user research usability testing create new digital customer journeys before launch to customer and staff which contributes to the overall innovation delivery of digital product solutions - as well as also the continuous support & maintenance design testing activities as part of ongoing journey efficiencies
Key Responsibility
- Design transformative customer journeys across all digital channels and products in consideration to Product Owner requirements including to act as a quality control for ad hoc sanity design testing prior to the go live of new digital solutions across multiple delivery squads driving innovation and the best customer experience in the market.
- Establish trusted partnerships with Business Product teams Frontline sales staff teams Operations and processing teams Vendors Technology and other internal teams.
Generic Accountabilities:
- Act as key liaison between cross functional teams of product technology ops & sales teams to create the best user experience customer journey across any new or existing digital solution
- Perform design user research identify design elements meeting business requirements and create the overall user design journey for the relevant aligned to scope of the innovation delivery project and/ or support & maintenance journey enhancements
- Design artefacts (UX UI Figma) execute in accordance to business requirements
- Communicate with stakeholders for Progress reviews and UX UI Design sign off
- Collaborate within squad and wider stakeholders as part of Design team aligned to design standards
- Perform ad hoc maintenance sanity design testing on existing digital channel services and product customer journeys to ensure all functionalities are working as designed
- Works closely with all Product Owners to quality control design test new digital initiatives prior to launch
Digital Design Support
- Relentlessly be the voice of business and customer while driving technology led business solutions to identify UX UI design scope for all innovation delivery across all digital channels & products.
- Represent interface and engage with relevant business teams operations- & sales teams and technology to act as key liaison and voice of the customer and business user when conducting design activities on a solution
- Understand the customer market and business needs and align them with the strategic direction of the business segment and organization in supporting all digital channels services & onboarding product journeys
- Identify investigate and solve for any UX UI design and user experience problem statements and move quickly in partnership with Product Owner and Technology to execute in order to have minimal to no impact to the customer and operational processes.
- Having a focused objective from a design point of view is key to get things implemented and done. Break down complex problems into actionable solutions.
- Build and design the UX UI customer journey aligned to set design governance standard for each assigned initiative across all digital channels & product customer journeys
Policies Systems Processes & Procedures
- Execute all design deliverables in accordance to the units design practices design system and governance procedures to ensure consistency and harmony across design deliverable outputs
Continuous Improvement
- Lead the identification of opportunities for continuous improvement and sustainability in the design of customer journeys considering global UX standards user research design practises.
Reporting
- Ensure that all unit reports are prepared timely and accurately and meet Bank requirements policies and quality standards
Agile
- Ensure all design artefacts including designed customer journeys are delivered in accordance of the delivery squads business requirements logged on JIRA sprint planning and execution delivery commitments
- Lead all design sanity testing activities and ensure deliverables are completed as part of the agreed testing cycle
Communication & Reporting
- Communicate effectively with the different teams (business design technology security legal etc.) to ensure visibility into the departments direction.
- Communicate & justify the rationale behind the proposed designed customer journey to key stakeholders and interested parties. It is crucial that the business understands the design thinking process design elements user experience impact and proposed UX UI customer journey aligned to business requirements
Qualifications :
Minimum Experience
- Excellent written and verbal communication skills given the function requires constant communication and problem solving across multiple cross functional teams
- Extensive experience in implementation of business change and process improvements
- Proficiency in Design Thinking and UX UI methodologies proven development in innovation & impactful design of customer journeys
- 2-3 years experience as a Digital Design and UX UI Best Practise methodologies in relevant specialization
- 2-3 years relevant experience in product management functions designing and developing digital solutions.
- 2-3 years experience working in software development environment using one of the agile methodologies.
Minimum Qualification
- Design related studies and Bachelors degree in business/engineering/computer science or related discipline.
Specific training and certifications for Agile Delivery i.e. Scrum Master and Agile Product Owner or related disciplines.
Remote Work :
No
Employment Type :
Full-time
#J-18808-Ljbffr