2 Vendor Management jobs in the United Arab Emirates

Senior Manager - Vendor Management, Admin & GIS

New
Dubai, Dubai Symmetrical Global Search Pvt Ltd

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Job Description

Job Description :

To support activities as specified below:

  • Vendor relationships (existing, new)
  • BAU administration, which covers management of Premises/ Facilities, Security, Utilities, Order placements, inventory control, waste management, etc.
  • Expense and Accrual management
  • Customer Fulfilment
  • Mailroom management
  • Archives management
  • Price/ cost optimization; vendor negotiations
  • Special projects to the extent they cover the above areas.
  • All activities need to be supported in the context of the bank’s policies

KEY RESPONSIBILITIES / DUTIES :

List daily/weekly duties that account for at least 5% of the time as well as typical projects or assignments.

KPIs for this role would include the following:

  • Minimising Unplanned Disruptions
  • Ensuring periodic preventive maintenances are performed & effective
  • Effectiveness of Price negotiations/ cost saves delivered.
  • Adherence to policy (for example, Vendor Policy, Outsourcing Policy)/ minimal policy breaches
  • Minimal SLA breaches for outsourced activities managed by vendors

Important Skill sets required for this position are:

Technical:

  • Mandatory: Experience in facilities management, including a working knowledge of electrical, plumbing, air-conditioning, security infrastructure
  • Mandatory: Experience in dealing with the entire vendor life-cycle (preparation and issuance of RFPs, bid management, price negotiations, agreement finalization, bid award, project tracking, periodic vendor evaluation and assessment).
  • Mandatory: Experience in dealing with local authorities such as the Police, Civil Defence, DED.
  • Mandatory: Regulatory awareness, especially in the context of safety & security.
  • Beneficial: Experience of having worked in a banking/ financial institution, with awareness of banking products, channels, overview of banking regulations.
  • Beneficial: Experience in managing document archives.

Softskills:

  • Service orientation; an ability to meet established service standards; capable of reviewing and revising service standards in coordination with Hubbed Operations.
  • Process orientation; an ability to review operational processes so as to enhance the risk management and customer orientation.
  • Team management; an ability to manage the team (comprising 1 person) and to liase with other departments to develop back-ups to manage leaves, etc.

Qualifications / Experience Required :

Should have at least 10 years experience, including 4 years in a Unit Head’s capacity.

Ability to interact with diverse set of stakeholders

Ability to work to stringent deadlines, independently and with a ‘Do-it-Right-the-first time’ approach to quality.

Exhibit willingness to assume additional responsibilities as may be required.

Fluent in Arabic, English

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Supplier Relations Manager

New
Dubai, Dubai Expereo International

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Job Description

The Supplier Relationship Manager is a member of the MEA, India & Pakistan Supplier Relations team, reporting to the Team Lead, Supplier Relations who is based in the Dubai office.

You live and breathe Internet, Connectivity and Cloud and bring strong experience in building and managing strategic supplier relationships within the region. Outstanding operational and commercial quality differentiates us from our competitor's, and this is what excites you. The relentless pursuit of expanding the buying options and improving quality is what makes our Connect portfolio the best in the world with market leading customer experience.

You’ll be the driving force that will take our local supplier partner relationships, who are enabling Internet and Cloud services, forward and tell our story far and wide. You’ll make sure that all our connectivity service options guarantee an amazing customer experience along their entire journey and supports their businesses today, tomorrow and into the future.

You will work with a passionate and professional team of supplier management representatives in the Middle East Africa India region. As the Supplier Relations Management team, it is your shared objective to find, develop and manage first in class local partner relationships that can deliver a unique commercial and operational customer experience. Ultimately your contribution will drive growth for Expereo being the visionary partner for our customers.

Responsibilities
  • Establish and develop relationships and service level agreements with ISPs, Carriers and Telecom and Equipment organizations within your nominated countries and region.
  • Become the “go to” expert for Expereo’s Internet services in your countries of responsibility.
  • Consistently assess Expereo’s cost profile with its local providers and identify initiatives which will result in cost savings
  • Responsible for quality checks, pricing negotiation and coordination with the Sales and Service Delivery team
  • Prepare supplier partner communication plans and contracting options, by negotiating and regularly reviewing terms and conditions with the supplier
  • Work closely with Expereo’s internal teams to execute negotiation strategies that include most favorable options for pricing, process, service, and quality
  • Own supplier relationship management and ensure supplier development
  • Initiate day-to-day follow up with suppliers
  • Regularly review the operational and commercial performance of the carriers/providers, initiate improvements and change carrier/provider preferences where required
  • Keep track of new developments in the region, in terms of available service technologies, pricing, service levels, and regulatory environment
  • Act as an interface between Expereo and supplier partners within the designated region and support operational escalations
  • Ensure that the Supplier Partners, products, services, pricing and relevant related details are properly administrated in the Expereo Systems.
Qualifications
  • Educated to college degree or higher educational level
  • A minimum of 2 years working experience, preferably in telecommunications.
  • Customer focused and strong communication skills; enjoys building and maintaining relationships
  • English language communication skill
  • Good negotiation skills
  • Thrives in a fast paced and dynamic working environment
  • Accurate and well organized, persistent, quality and result driven
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