534 Services Support jobs in united-arab-emirates

Role: Customer Services Support Officer

Location: Abu Dhabi

Role Purpose: Deliver excellent customer service in accordance with agreed standards.

• Open and close applications on time.
• Ensure proper implementation and follow-up with timeliness.
• Prepare finance applications and obtain necessary approvals.
• Perform efficient troubleshooting of issues.
• Ensure TAT is adhered to and where possible, exceed customer expectations.
• Coordinate and liaise with other departments professionally.
• Participate in regular review and development meetings with key stakeholders.
• Prepare and provide monthly reports.
• Keep records and details of actions taken.
• Support customer service agents.
• Provide technical help to colleagues if required.
• Ensure compliance with bank policies.
• Perform other tasks as specified by management.
• Ensure customer queries are resolved within the agreed TAT.
• Maintain positive customer feedback.
• Deliver professionalism when dealing with other departments.

• Display flexibility in dealing with other team members.
• Good data processing skills.
• Good problem-solving skills.
• Excellent communication skills.
• Excellent decision-making skills.

• Previous banking experience in a similar role.
• Knowledge of regulated financial services and banking industries.
• Detailed understanding of asset products.
• In-depth understanding of internal process procedures and internal systems.
• This position is for UAE Nationals only.

Unclear seniority level.

Role: Customer Services Support Officer

Location: Dubai

Role Purpose: Deliver Excellent customer service in accordance with agreed standards

Key Accountabilities of the role:

• Opening and closing applicant on time.
• Ensure proper implementation and follow up with timely.
• Prepare finance applications and obtain necessary approvals.
• Performed efficient troubleshooting of issues.
• Ensure TAT is adhered to and where possible exceed customer expectations
• Co-ordinate and liaise with other departments in a professional manner
• Participate in regular review and development meeting with key stakeholders
• Prepare and provide monthly report
• Keeping a record and details of actions taken
• Supporting customer service agents
• Provides technical help to colleagues if required.
• Ensure compliance with bank policies
• Perform other task specified by management.
• Ensure customer queries are resolved with agreed TAT
• Positive customer feedback
• Deliver professionalism when dealing other departments

Specialist Skills / Technical Knowledge Required for this role:

• Display flexibility in dealing with other team members
• Good data processing skills
• Good problem-solving skills
• Excellent communication skills
• Excellent Decision-making skills

Previous experience required (if any):

• Previous banking experience in similar role
• Knowledge of regulated financial services and banking industries
• Detailed understanding of asset product
• In depth understanding of the internal process procedures and internal systems
  

Required Experience:

Unclear Seniority

• Job Summary:

• This role involves providing exceptional customer service to clients worldwide, utilizing effective communication skills and a deep understanding of cultural nuances.

• Key Responsibilities:

• Provide timely and professional assistance to clients through various channels, including live support, email, and telephone.

• Manage client accounts, ensuring accurate and up-to-date information, and resolving any discrepancies or issues promptly.

• Maintain excellent relationships with clients, responding to their queries and concerns in a polite and courteous manner.

• Collaborate with internal departments to resolve technical issues and provide solutions that meet client needs.

• Develop and maintain knowledge of company policies and procedures to ensure compliance and adherence.

• Stay abreast of industry developments and trends to enhance customer service delivery.

• Qualifications:

• A strong command of written and spoken English and Mandarin is essential for this role, with additional languages being an advantage.

• Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups and individuals.

• Ability to work efficiently under pressure, prioritizing tasks and managing multiple projects simultaneously.

• Proficient in MS Office applications and computer skills, with experience in CRM software an advantage.

• Familiarity with financial markets and previous experience in a similar role are preferred.

International Customer Support Specialist

We are seeking a customer support professional to deliver outstanding service to our international clients. The ideal candidate will possess excellent communication skills and a passion for helping others.

Key Responsibilities:

• Handle customer inquiries and resolve issues via phone, email, and chat in both languages.
• Provide accurate and timely responses to customer queries.
• Escalate complex issues to internal teams for resolution.
• Collaborate with internal teams to improve customer satisfaction.

Requirements:

• Proficiency in Mandarin Chinese and English (spoken and written) is mandatory.
• Previous experience in customer service or a related field is preferred.
• Strong problem-solving and communication skills.
• Ability to work in a fast-paced, multicultural environment.

Benefits:

The successful candidate will enjoy working in a dynamic team environment with opportunities for growth and development.

Job Summary

We are seeking a highly skilled and dedicated administrative professional to provide general administration and portering support to our department.

The successful candidate will be responsible for providing comprehensive administrative support, including patient transport services and ensuring the delivery of equipment, documents, and supplies where needed.

In addition, they will be responsible for providing relevant patient support services, including inspecting facilities before, during, and after patient stay to ensure safety and other related standards are adhered to.

They will also perform general reception services for the ward to ensure patients and visitors are well received.

Requirements

• A Grade 12 certificate is required.
• Previous experience in a healthcare setting will be an advantage.

Key Skills and Knowledge

• Client service and management principles.
• Computer literacy and proficiency in MS Office applications.
• Verbal and written communication skills in English.

As a member of our team, you will have the opportunity to grow and develop your career in a dynamic and supportive environment.

We are seeking a highly organised and motivated individual to join our dynamic team in Abu Dhabi. This is a full-time position offering an exciting opportunity to contribute to the efficient running of our fast-paced environment.

• Provide administrative support including scheduling meetings, managing correspondence and maintaining filing systems.
• Assist with travel arrangements including booking flights and accommodation.
• Prepare and distribute documents, reports and presentations.
• Manage office supplies and equipment ensuring adequate stock levels.
• Handle incoming and outgoing mail and deliveries.

• Proven experience as an administrative assistant or in a similar role.
• Excellent organisational and time-management skills.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to work independently and as part of a team.
• Ability to prioritise tasks and meet deadlines.
• Strong attention to detail and accuracy.

• A dynamic and fast-paced work environment.
• The opportunity to work with a talented team.
• Ongoing training and development opportunities.

The role of a Lab Assistant is integral to supporting the Science team in both laboratory and classroom settings.

• Assist teachers in preparing and supervising laboratory practicals, ensuring a safe and engaging experience for students.
• Maintain, clean, and store equipment and chemicals with utmost care, adhering to established protocols and safety guidelines.
• Ensure an adequate supply of materials and equipment is always available, facilitating smooth operations and minimizing disruptions.
• Collaborate with teachers and other faculty members as needed, providing support and contributing to a positive learning environment.

This opportunity is ideal for individuals passionate about working with children and possessing strong interpersonal and communication skills. If you are committed to delivering exceptional support and service, we encourage you to apply.

Exclusive Private Nursing Opportunity

We are currently seeking an experienced and skilled private nurse to provide premium, one-to-one care for a VIP client residing in Dubai. This position offers the unique opportunity to combine your clinical expertise with the elegance of global travel.

The successful candidate will be responsible for maintaining high standards of privacy, professionalism, and medical continuity throughout their tenure. The role requires flexibility and discretion to meet the client's needs across international environments.

Job Description:

Providing One-to-One Care:

• Maintain the highest standards of privacy and confidentiality at all times.
• Provide individualised nursing care to the 80-year-old VIP client, adhering to their specific needs and requirements.
• Collaborate with other healthcare professionals as necessary to ensure seamless care delivery.

Requirements:

• European or British nationality.
• Bachelor of Science in Nursing (BSN) degree, with a minimum of 4 years of experience in a hospital setting.
• Exceptional clinical skills and attention to detail.
• Excellent communication and interpersonal skills.

Benefits:

• Competitive tax-free salary ranging from £50,000 to £60,000 per annum.
• 30 days of paid annual leave.
• Good-quality housing provided at no cost.
• All international travel expenses fully covered.

What We Offer:

• A unique opportunity to work in a luxurious environment and explore exotic destinations.
• A chance to develop your clinical skills and expand your professional network.
• A comprehensive benefits package and competitive remuneration.