331 Jobs in Ajman
IT Manager (Emiratized Role)
Posted today
Job Viewed
Job Description
Tafaseel BPO is a leading business process outsourcing provider, delivering high-quality services and innovative solutions to clients across various sectors. We are currently hiring an IT Manager on behalf of a prestigious governmental entity , offering a unique opportunity to contribute to national-level digital initiatives and public service delivery.
Job Summary:The IT Manager will be responsible for managing the IT operations, infrastructure, and systems supporting the governmental client. This includes leading IT strategy execution, ensuring high system availability and security, managing a team of IT professionals, and maintaining compliance with governmental policies and standards. The role requires a blend of technical expertise, leadership, and experience in public sector environments.
Key Responsibilities:Oversee daily IT operations for the governmental client, ensuring smooth functioning of infrastructure, applications, and support services
Develop and implement IT strategies that align with the client's operational goals and national digital transformation initiatives
Lead, train, and supervise the IT team, ensuring consistent performance and growth
Manage IT projects, including system implementations, upgrades, and integrations, ensuring timely delivery and adherence to scope
Monitor system performance, availability, and security, addressing any vulnerabilities or incidents proactively
Ensure compliance with government IT policies, cybersecurity regulations, and data protection laws
Collaborate with vendors and government stakeholders to deliver reliable and cost-effective technology solutions
Manage IT budgets and procurement processes in line with public sector requirements
Maintain documentation, IT policies, and disaster recovery/business continuity plans
Bachelor’s degree in Information Technology, Computer Science, or a related field (Master’s degree preferred)
5–8 years of progressive experience in IT, including at least 2–3 years in a managerial or supervisory role
Strong background in IT infrastructure, systems administration, networking, and cybersecurity
Experience working with or for governmental entities is highly preferred
Excellent leadership, communication, and stakeholder management skills
Proven project management experience (PMP certification is a plus)
Familiarity with government IT regulations and compliance requirements
Relevant certifications (e.g., CISSP, CCNA, Microsoft Azure, ITIL) are an asset
Telesales Agent
Posted today
Job Viewed
Job Description
Key Responsibilities:
Conduct outbound calls to potential customers
Present, promote, and sell products/services using solid arguments
Answer customer queries and resolve objections effectively
Maintain records of calls and sales using CRM systems
Meet or exceed daily and monthly sales targets
Provide feedback on customer needs and preferences to management
Requirements:
Previous experience in telesales or customer service is a plus
Excellent communication and interpersonal skills
Ability to handle rejection and remain motivated
Proficient in Arabic and English
High energy, self-motivated, and results-oriented
#J-18808-LjbffrCyber Security Consultant
Posted today
Job Viewed
Job Description
Cyber Security Consultant at T2S: As a Cyber Security Consultant, you will be responsible for protecting our customers' digital assets from cyber threats. You will play a key role in shaping and implementing our cyber security strategy to keep systems and data secure. Work on various challenging projects using the latest technologies in cyber security, including monitoring for vulnerabilities, building firewalls, and responding to security incidents. Develop and test new security measures , investigate IT security incidents, and enhance our security infrastructure. Train and advise colleagues on best practices , promoting a culture of security awareness. Your decisions and strategies will protect our customers' products and services, contributing to our business's overall success. This role is both challenging and rewarding , offering a chance to make a significant impact on our cyber security posture.
Responsibilities:- Ensure digital infrastructure resilience: Help make our systems secure and adaptable to emerging cyber threats.
- Design innovative security solutions: Develop secure-by-design strategies that balance technical excellence with academic freedom and bold decision-making.
- Collaborate across the institution: Work with researchers, educators, and administrators to align security strategies with The2Sellers' mission.
- Shape security policies and initiatives: Advise technical teams and lead critical security initiatives to drive a secure digital environment.
- Enable progress through cyber security: Mitigate risks, anticipate challenges, and foster an environment where creativity and discovery thrive.
- Experience with Linux and Windows operating systems
- Knowledge of syslog and event viewer
- Incident Response, Network Defence
- NIST CVSS Vulnerabilities and scoring system
- XML, OS Specific log data
- Nginx, Apache, IPTables
- Knowledge of secure development principles and OWASP Top 10
- Clear and concise communication skills
- Willingness to develop with continual learning
- Logical problem-solving abilities
- Accuracy and attention to detail
Customer Service Representative - Urdu/Hindi Speaker
Posted today
Job Viewed
Job Description
Job Summary
Answer incoming calls from customers for various purposes, respond to inquiries and questions, handle complaints, troubleshoot problems, and provide information.
Duties & Responsibilities
- Answer calls and route them to the appropriate resource.
- Handle patients' inquiries telephonically and convert their inquiries to emails according to standard operating procedures; send to relevant departments if no answer after transferring the line twice.
- Research required information using available resources.
- Manage and resolve patients' complaints and transfer to qualified personnel for resolution.
- Provide customers with service information and hospital policies.
- Update the business connect with new staff numbers and names of new staff joining the hospital; identify and escalate priority issues.
- Follow up on patients' calls when necessary.
- Transfer calls internally between healthcare staff (e.g., on-call doctor, blood bank, radiology on call).
- Update yourself with information circulated in the hospital (memos/circulars) and within the call center (External Calls workbook—updates, on-leave, and appointments).
- Take good care of tools entrusted by the administration (e.g., computer, headset); these are for official use only and should be used with caution.
- Receive calls from patients and assist with appointment queries.
- Book new appointments as per OPD policy and inform patients of all necessary information before their visit.
- Cancel and reschedule appointments as per patient requests.
- Handle online appointment bookings through the website.
- If no slots are available and the patient needs urgent consultation, gather all patient information (name, contact number, MRN NO#, etc.) and email it to the OPD Clinic for arranging overbooking or walk-in appointments.
- Book appointments for all OPD procedures, ER referrals (routine, inpatient, fracture list).
- Handle patient complaints related to appointments and transfer to qualified personnel.
- Respond to patient inquiries, requests, and disputes over the phone, routing them to the appropriate department or staff.
- Explain available services and hospital policies to patients.
- Manage patient complaints calls and communicate with the PRO office as per the process.
- Update the HMS system with any changes in clinic timings.
- Perform related work as assigned by the client representative.
Education and Experience
- Bachelor's Degree or equivalent.
- Proficient in relevant computer applications.
- Fluent in both Arabic and English.
- Knowledge of customer service principles and practices.
- Knowledge of call center telephony and technology.
- Some experience in a call center or customer service environment.
- Good data entry and typing skills.
- Knowledge of administrative and clerical processes.
Accountant (Emiratized Role)
Posted today
Job Viewed
Job Description
We are currently seeking a motivated and detail-oriented Accountant to join one of our prestigious clients in Ajman — a reputable governmental entity. This opportunity is ideal for fresh graduates who are eager to begin their careers in the accounting and finance field within the government sector.
Key Responsibilities :
Assist in recording and maintaining financial transactions in accordance with government accounting standards
Support the preparation of financial reports and statements
Assist in monitoring expenditures and budget allocations
Reconcile accounts and support month-end and year-end closing processes
Ensure compliance with applicable laws, regulations, and internal policies
Organize and maintain financial documentation for auditing and review purposes
Coordinate with internal departments for financial data collection and reporting
Perform other related duties as assigned by the finance department
Requirements :
Bachelor’s degree in Accounting, Finance, or a related discipline
Strong attention to detail and numerical accuracy
Basic understanding of accounting principles and public sector financial procedures
Proficiency in Microsoft Office, especially Excel
Good communication and time management skills
Willingness to learn and grow in a structured and professional environment
UAE Nationals are encouraged to apply (if applicable)
Preferred :
Internship or cooperative training in a finance or accounting department
Familiarity with ERP or government financial systems is a plus
Accountant • Ajman, Ajman, United Arab Emirates
#J-18808-LjbffrTalent Acquisition Specialist
Posted today
Job Viewed
Job Description
Job Title: Talent Acquisition Specialist
Location: Ajman, United Arab Emirates (with occasional travel to Dubai upon management request)
Industry: BPO / Contact Center
Type: Full-Time
Salary: 6,000 - 6,500 AED
Job Summary:We are looking for a bilingual (Arabic-English) Talent Acquisition Specialist to support our HR operations, primarily based in Ajman, with occasional duties in Dubai as required by management. This role involves full-cycle recruitment across all levels from contact center agents to C-level executives while also supporting Emiratization initiatives and maintaining strong relationships with internal stakeholders and external clients. Immediate joiners are highly preferred.
Key Responsibilities:- Handle end-to-end recruitment for positions ranging from front-line agents and team leaders to executive and support roles.
- Lead Emiratization efforts, ensuring strong engagement with UAE National talent pools.
- Collaborate with hiring managers to understand current and future hiring needs.
- Execute high-volume hiring drives and deliver results within tight timelines.
- Source, screen, and interview candidates in both Arabic and English.
- Coordinate interview logistics, feedback collection, and offer rollouts.
- Provide regular hiring status reports and market feedback to management.
- Maintain candidate pipelines and databases using ATS tools.
- Represent the company at career fairs, university events, and Emiratization programs.
- Work from the Dubai office occasionally, upon management request.
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- 2–4 years of recruitment experience including volume hiring and executive search.
- Fluent in Arabic and English (written and spoken).
- Proven success in Emiratization recruitment.
- Experience in the BPO, outsourcing, or contact center industry preferred.
- Strong stakeholder engagement and communication skills.
- Must be based in the UAE and available to join immediately.
- Willingness to commute to Dubai occasionally as per business needs.
Mechanical Supervisor
Posted today
Job Viewed
Job Description
We are currently seeking an experienced and highly skilled Mechanical Supervisor (Nuclear) to join our client’s team supporting the Barakah Nuclear Power Plant (BNPP) . This is a critical role focused on executing mechanical maintenance activities, supporting outages, and ensuring plant reliability and regulatory compliance. If you have a strong background in nuclear or power plant maintenance, and leadership experience in mechanical supervision, we invite you to apply.
Key Responsibilities:
Supervise and execute mechanical maintenance tasks in accordance with Conduct of Maintenance (CoM) standards to support safe and reliable plant operation.
Oversee and ensure quality execution of work performed by maintenance contractors, ensuring compliance with safety, regulatory, and quality standards.
Support the development and continuous improvement of maintenance procedures, work instructions, and outage planning documentation.
Provide technical input, troubleshooting expertise, and participate in evaluations including root cause analysis, CAP, and operational decision-making issues (ODMI).
Collaborate with internal stakeholders (Operations, Work Management, QA, LTMSA contractors) to align maintenance execution with organizational goals.
Support outage and emergency response operations, including shift or off-hours work as required.
Required Skills and Experience:
Diploma or equivalent (Bachelor’s degree in Mechanical Engineering preferred)
Minimum 8 years of relevant experience in maintenance
Preferred: 10 years of relevant experience, with 5 years in a nuclear facility
Experience in outage and turnaround maintenance (not commissioning)
Julija Paulauskaite
Be The First To Know
About the latest All Jobs in Ajman !
Cost Estimator
Posted today
Job Viewed
Job Description
The ideal candidate will be responsible for appropriately evaluating the cost of a project, and evaluating the cost to take on that project. The candidate will be familiar with our competitive advantages as an organization and will be able to communicate those to our benefit throughout the bidding process.
Responsibilities
- Maintain knowledge of competitive advantages in the industry to aid bidding process
- Resolve cost discrepancies by collecting and analyzing information
- Obtain accurate quotes for materials and systems to establish accurate cost estimates
Qualifications
- Bachelor's degree or Technical Diploma in any Engineering Discipline
- Minimum 5 years of experience related to the role.
- Experience in Shipyard industry (Preferred)
Front Office Intern- German Speaker
Posted today
Job Viewed
Job Description
Company Description
Fairmont Ajman is a beachfront 5-star hotel situated in Ajman, just 30 minutes away from the bustling metropolis of Dubai. Combining hospitality and elegance with a deep connection to our natural surrounds, Fairmont Ajman promises exceptional cultural, leisure and dining experiences in a truly spectacular setting. Featuring 252 guest rooms and suites complete with ample space and breathtaking views of the Arabian Gulf, Fairmont Ajman presents travelers with all the comforts of home, alongside world-class service.
Job Description- Consistently offer professional, friendly and engaging service
- Greet, check in and settle guest accounts while ensuring all service standards are followed
- Assist guests regarding hotel facilities in an informative and helpful way
- Follow department policies, procedures and service standards
- Follow all safety policies
- Other duties as assigned
- Proficient in the English and German language (verbal & written); must be able to handle a multitude of tasks in an intense, ever-changing environment
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Computer literate in Microsoft Windows applications is an asset
- Must be able to type 25 words per minute
- Must possess a professional presentation
- Strong interpersonal and problem-solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast-paced environment
- Ability to work cohesively with fellow colleagues as part of a team
- Hospitality Diploma is an asset
- Must be flexible in terms of working hours
- Must have the ability to handle cash effectively and accurately
Quality and Training Lead
Posted today
Job Viewed
Job Description
- Oversee the quality team and ensure that QA audits the required transactions on a weekly/monthly basis.
- Ensure the team shares feedback with agents on critical errors and documents them via email.
- Prepare the Monthly Review deck for all clients and deliver a brief presentation.
- Respond to RFPs with relevant questions related to quality and training domains.
- Forecast audit counts monthly and distribute workload evenly among team members.
- Participate in the Monthly Business Review (MBR) with clients, either at our location or theirs, and present data.
- Conduct periodic internal and client calibration sessions, ensuring variance does not exceed ±5%.
- Perform regular dip checks across agents and share reports with clients.
- Administer Monthly Product Knowledge Tests focusing on frequently marked attributes.
- Share Training Needs and Improvements (TNI) with trainers and ensure periodic training for agents.
- Conduct soft skills and language training for new joiners.
- Assist Operations in evaluating candidates through interviews.
- Manage and update SOPs for all clients as processes evolve.
- Share best practices across teams.
- Develop benchmarks using industry metrics, standards, and original concepts.
- Provide performance analysis and trend reports.
- Support ad hoc reporting requests from Senior Management.
- Proven experience in quality management, preferably in the BPO industry, with at least 6 years of industry experience.
- Strong analytical and problem-solving skills, with a data-driven decision-making approach.
- Excellent communication and interpersonal skills, capable of engaging with all staff levels and clients.
- Familiarity with quality management frameworks (e.g., Six Sigma, ISO) and quality assurance tools.
- Proficiency in English and Arabic (both spoken and written) is mandatory.
- COPC certification is an advantage.