116 Jobs in Al Rams
RC RAK, Al Wadi Commis I
Posted 1 day ago
Job Viewed
Job Description
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** The Ritz-Carlton Ras Al Khaimah Al Wadi Desert, Al Mazraa, Wadi Khadija., Ras Al Khaimah, United Arab Emirates, United Arab Emirates, VIEW ON MAP
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests' service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education: Technical, Trade, or Vocational School Degree.
Related Work Experience: At least 3 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Commis II
Posted 1 day ago
Job Viewed
Job Description
**What will I be doing?**
As a Commis II, you will be responsible for upholding the highest quality standards for the food and beverage operations inside of our restaurants, bars, banquets, in-hotel cafes, and to fulfill room service requests. You will work with your Team Members to deliver a high quality service experience that exceeds customer expectations through the following tasks:
+ Ensure consistent great food production, in line with the high quality standards expected by Hilton
+ Perform tasks within a timely manner
+ Contribute to Kitchen revenue through effective food cost control
+ Provide support to the Kitchen brigade
+ Meet all health and hygiene requirements
**What are we looking for?**
A Commis II serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ To maintain a high customer service focus by approaching your job with customers always in mind
+ To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues
+ To be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn skills and knowledge in order To improve your personal performance
+ To be flexible, responding quickly and positively to changing requirements
+ To maintain high team focus by showing co-operation and support to colleagues in pursuit of the department goals
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Culinary_
**Title:** _Commis II_
**Location:** _null_
**Requisition ID:** _HOT0C22O_
**EOE/AA/Disabled/Veterans**
Housekeeping Room Attendant - Waldorf Astoria Ras Al Khaimah
Posted 1 day ago
Job Viewed
Job Description
**What will I be doing?**
As Housekeeping Room Attendant, you will support all Housekeeping and Laundry team for all aspects by delegating the day-to-day activities Housekeeping and Laundry within the hotel. Specifically, a Housekeeping Room Attendant will perform the following tasks to the highest standards:
+ Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified d by the hotel brand standards
+ Monitor the appearance, standards, and performance of all Housekeeping and Laundry Team Members with an emphasis on training and team work
+ Provide excellent guest service
+ Actively works on availability and release of Rooms for Guest Service along with Floor Housekeeping Supervision
+ Manages the controls of the Housekeeping department, such as: frequency of employees, release of master keys, book incident, input and output input and output uniform and linen, among others
+ Responsible for checking daily the guest information in CRM and ensure that the preferences and requests of the same are met on time
+ Request flowers for special occasions (marriage, death, maternity ...). Besides providing embroidery for special linen (wedding and pampering)
+ Control makes monthly Lost and Found and donations
+ Check the uniforms and send for c leaning and / or repair
+ Coordinates and controls all traffic of documents and people within the department. Does releases linen of Laundry daily
+ Makes daily guest clothing release of guests that use the laundry service
+ Makes monthly closing of Laundry expenses and provision of same
+ Replaces (a) Laundry Attendant in case of holidays, days off or absences
**What are we looking for?**
A Housekeeping Room Attendant serving Hilton is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values below:
+ Planning and organizing
+ Good oral and written communication
+ Previous experience in Laundry
+ Good interpersonal skills
+ Proficiency, at intermediate level, with computers and computer programs, including Microsoft Office
+ Committed to delivering a high level of customer service
+ Excellent standards of clean
It is advantageous in this position if you demonstrate the following capabilities and advantages:
+ Ability to work in a team
+ Excellent attention to detail
+ Positive Attitude
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Housekeeping and Laundry_
**Title:** _Housekeeping Room Attendant - Waldorf Astoria Ras Al Khaimah_
**Location:** _null_
**Requisition ID:** _HOT0C1TE_
**EOE/AA/Disabled/Veterans**
Spa Therapist - Waldorf Astoria Ras Al Khaimah
Posted 1 day ago
Job Viewed
Job Description
**What will I be doing?**
As a Spa Therapist, you are responsible for performing the following tasks to the highest standards:
+ Accurately explain spa treatment menu and packages to guests.
+ Providing unforgettable spa experience to our guests by knowing the guest preferences and tailor service accordingly.
+ Orient the guests through Spa & Fitness facility, greets guests and provides personal guest service.
+ Maintain the quality of service and overall appearance of locker areas, lounge area and restrooms.
+ To maintain a high customer service focus.
+ To ensure that departmental operation budget is adhered to, maximizing revenues and minimizing expenses.
+ To be flexible, responding quickly and positively to changing requirements including the performance of any tasks requested of you.
+ To actively promote the services and facilities of the Hotel to guests and suppliers of the Hotel.
+ Provide accurate, appropriate and immediate responses to all requests by guests
+ To organize and perform Beauty Therapy Treatments in rooms set up to the Hilton Standards
+ To ensure the treatment rooms are clean, well-stocked up and are properly set up prior to commencing the treatment
+ Actively promote the spa, treatments, services and retail, as well as seminars, promotions and/or discounts available.
+ To achieve daily & monthly sales/ service targets.
**What are we looking for?**
A Spa Therapist serving Hilton Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
+ Experience in hospitality or customer service industry is required
+ Ability to read, write, speak and understand the English language to effectively communicate with guests
+ Ability to speak effectively in front of groups of customers or employees of organization
+ Ability to deal with problems involving several concrete variables in standardized situations
+ At least 1 year experience in the spa or hospitality industry
+ Previous experience in a luxury hotel property or in a wellness related field on a similar role **What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Spa, Health Club, Recreation_
**Title:** _Spa Therapist - Waldorf Astoria Ras Al Khaimah_
**Location:** _null_
**Requisition ID:** _HOT0C1TF_
**EOE/AA/Disabled/Veterans**
Bartender - Lexington Grill - Waldorf Astoria Ras Al Khaimah
Posted 1 day ago
Job Viewed
Job Description
**What will I be doing?**
A Bartender will be responsible for engaging our guests during their visit, receiving/serving orders and ensuring brand service standards are met to the highest quality. Specifically, you will be responsible for performing the following tasks to the highest standards:
+ Receive orders and serve customer requests completely in a timely manner
+ Create and serve a range of beverages including classic cocktails, mixers, beer, wine and soft drinks etc.
+ Take food orders and assist the floor team with deliveries as required
+ Understand menu content, any menu changes, and promotional activities
+ Keep your service area clean, tidy, and well-prepared
+ Efficiently manage the proper settlement of all customer accounts
+ Answer guest queries in a polite and helpful manner
**What are we looking for?**
A Bartender serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Previous experience as a bartender in a fine dining restaurant
+ The ability to create classic cocktails
+ Flexibility in hours as you will be working rostered shifts, especially on weekends
+ Exceptional personal presentation and communication skills
+ Flexibility to respond quickly and positively to a range of work situations
+ Passion for delivering exceptional levels of guest service
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Bars and Restaurants_
**Title:** _Bartender - Lexington Grill - Waldorf Astoria Ras Al Khaimah_
**Location:** _null_
**Requisition ID:** _HOT0BYEA_
**EOE/AA/Disabled/Veterans**
Restaurant Manager
Posted 2 days ago
Job Viewed
Job Description
**What will I be doing?**
As a Restaurant Manager, you are responsible for managing restaurant operations to deliver an excellent Guest and Member experience. A Restaurant Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:
+ Manage Restaurant operations
+ Maintain exceptional levels of customer service
+ Recruit, manage, train and develop the Restaurant team
+ Manage guest queries in a timely and efficient manner
+ Work within budgeted guidelines in relation to Food and Payroll
+ Drive sales to maximize budgeted revenue
+ Develop menus with other members of Food and Beverage team
+ Accountable for monthly stock takes
+ Incentivise team members to maximize sales and revenue
+ Set departmental targets and objectives, work schedules, budgets, and policies and procedures
+ Evaluate guest satisfaction levels with a focus on continuous improvement
+ Ensure communication meetings are conducted and post-meeting minutes generated
+ Be environmentally aware
+ Assist other departments wherever necessary and maintain good working relationships
+ Comply with hotel security, fire regulations and all health and safety legislation
**What are we looking for?**
A Restaurant Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Management and/or supervisory Food and Beverage experience
+ Able to meet financial targets
+ Ability to comply with all Food and Beverage brand standards
+ Ability to work under pressure
+ Excellent grooming standards
+ Willingness to develop team members and self
+ Flexibility to respond to a range of different work situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Degree in relevant area
+ Passion for delivering exceptional levels of guest service
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Bars and Restaurants_
**Title:** _Restaurant Manager_
**Location:** _null_
**Requisition ID:** _HOT0BYMX_
**EOE/AA/Disabled/Veterans**
Assistant Restaurant Manager
Posted 2 days ago
Job Viewed
Job Description
**What will I be doing?**
As an Assistant Restaurant Manager, you will oversee all Food and Beverage operations including Restaurants, Bars, Cafe, Room Service, Conference and Banqueting and Kitchens to ensure quality and service by performing the following tasks to the highest standards:
+ Manage the food and beverage service to consistently meet high standards as defined by the hotel and Hilton brand standards
+ Effectively control the flow of customers and the interaction between the front and back-of-house throughout service
+ Ensure Team Members maximize all sales opportunities
+ Ensure Team Members consistently maintain brand standards and high levels of customer service
+ Handle all customer inquiries in an appropriate and professional manner
+ Accurately manage all transactions during service
+ Manage Team Member schedules, stock, and wastage levels
**What are we looking for?**
An Assistant Restaurant Manager serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Previous experience in organizing food and beverage service in a range of outlets
+ Experience in supervising a team
+ Ability to demonstrate delegation skills
+ Flexibility to respond quickly and positively to a range of work situations
+ A passion for developing others to be part of a winning team
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Bars and Restaurants_
**Title:** _Assistant Restaurant Manager_
**Location:** _null_
**Requisition ID:** _HOT0BYMZ_
**EOE/AA/Disabled/Veterans**
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Commis I - Japanese Restaurant - Waldorf Astoria Ras Al Khaimah
Posted 2 days ago
Job Viewed
Job Description
**What will I be doing?**
As a Commis II , you are responsible for preparing and presenting high quality dishes to deliver an excellent Guest and Member experience. A Commis II will also be required to prepare all mis-en-place and contribute to departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
+ Ensure consistent great food production, in line with the high quality standards expected by Hilton
+ Perform tasks within a timely manner
+ Contribute to Kitchen revenue through effective food cost control
+ Provide support to the Kitchen brigade
+ Prepare and present high quality dishes within company guidelines
+ Keep all working areas clean and tidy and ensure no cross contamination
+ Prepare all mis-en-place for all relevant menus
+ Assist other departments wherever necessary and maintain good working relationships
+ Report maintenance, hygiene and hazard issues
+ Comply with hotel security, fire regulations and all health and safety and food safety legislation
+ Awareness departmental targets and strive to achieve them as part of the team
+ Meet all health and hygiene requirements
+ Be environmentally aware
**What are we looking for?**
A Commis I serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Previous experience as a Commis Chef or Apprentice Chef
+ NVQ Level 1
+ Positive attitude
+ Good communication skills
+ Ability to work under pressure
+ Proven ability to work with a team and to follow instruction
+ A passion to learn and a drive to succeed in a culinary/hospitality career
+ Proof of completion in a basic food hygiene course
+ A passion for food and the culinary arts
+ Completion of an accredited commercial cookery course or trade apprenticeship
+ Experience multi-tasking and working in an environment with rigorous standards
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ NVQ Level 2
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Culinary_
**Title:** _Commis I - Japanese Restaurant - Waldorf Astoria Ras Al Khaimah_
**Location:** _null_
**Requisition ID:** _HOT0BXTP_
**EOE/AA/Disabled/Veterans**
RC RAK, Al Wadi Kids Club Attendant
Posted 3 days ago
Job Viewed
Job Description
**Job Number**
**Job Category** Golf, Fitness, & Entertainment
**Location** The Ritz-Carlton Ras Al Khaimah Al Wadi Desert, Al Mazraa, Wadi Khadija., Ras Al Khaimah, United Arab Emirates, United Arab Emirates, VIEW ON MAP
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment and supplies.
Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
REQUIRED QUALIFICATIONS
License or Certification: CPR Certification
First Aid Certification
Recreation Equipment
Any certification or training required by local and state agencies.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
RC RAK, Multi-Property Sales Manager - MICE
Posted 3 days ago
Job Viewed
Job Description
**Job Number**
**Job Category** Sales & Marketing
**Location** The Ritz-Carlton Ras Al Khaimah Al Wadi Desert, Al Mazraa, Wadi Khadija., Ras Al Khaimah, United Arab Emirates, United Arab Emirates, VIEW ON MAP
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.
**CORE WORK ACTIVITIES**
**Building Successful Relationships that Generate Sales Opportunities**
- Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
- Develops relationships within community to strengthen and expand customer base for sales opportunities.
- Manages and develops relationships with key internal and external stakeholders.
- Provides accurate, complete and effective turnover to Event Management.
**Managing Sales Activities**
- Participates in sales calls with members of sales team to acquire new business and/or close on business.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
**Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue**
- Identifies new business to achieve personal and location revenue goals.
- Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Closes the best opportunities for the location based on market conditions and location needs.
- Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
**Providing Exceptional Customer Service**
- Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
- Services our customers in order to grow share of the account.
- Executes and supports the company's customer service standards.
- Provides excellent customer service consistent with the daily service basics of the company.
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.