120 Jobs in Kalba

Guest Service Agent at InterContinental Fujairah Resort

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Fujairah, Fujairah InterContinental Hotels Group

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Job Description

Guest Service Agent at InterContinental Fujairah Resort

Hotel Brand: InterContinental
Location: United Arab Emirates, Fujairah

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

The InterContinental Fujairah Resort is situated on the shoreline of the exquisite Al Aqah Beach, beneath the spectacular backdrop of the Hajjar Mountains. An exceptional destination where Arabian hospitality meets luxury. With 190 rooms, indoor & outdoor event space, restaurants & bar. With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star resort presence.

What's your passion? Whether you're into knitting, kite flying or karaoke, at IHG we're interested in YOU! We love people who apply the same amount of care and passion to their jobs as they do their hobbies - people who help us create great brands guests love. And we're looking for more people like this to join our dynamic & committed team at the InterContinental Fujairah Resort.

Your Day to Day:

The Guest Service Agent is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. To deliver a great guest experience – a Guest Service Agent will check in and out guests efficiently, and make sure they have all they need for a great stay.

Some of your main role responsibilities are:

  • Welcome guests in a friendly, prompt and professional manner recognizing IHG Rewards Club Members and also returning guests
  • Check guests in, issue room keys, provide information on hotel services and room location
  • Ensure required identification is taken from guests at check-in in line with local legislative requirements
  • Answer phones in a prompt and courteous manner
  • Up-sell rooms where possible to maximize hotel revenue
  • Answer, record and process all guest calls, messages, requests, preferences, questions or concerns
  • Check guests out, including resolving any late or disputed charges
  • Accurately process all cash and credit card transactions using established procedures
  • Issue, control and release guest safe-deposit boxes in line with hotel procedure
  • Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up
  • Take action to solve guest problems/complaints using appropriate service recovery guidelines
  • Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behaviour to the supervisor or manager on duty
  • May routinely book guest reservations for individuals and/or groups that are requested either by
  • phone or from within the hotel; process cancellations, revisions, and information updates on changes
  • Work as part of a team and communicate with other departments as per hotel procedures to ensure
  • excellent quality and service
  • To have a full working knowledge of the IHG Rewards and Ambassador programs and its benefits taking every opportunity to enroll new members.
  • To be fully involved in IHG Rewards and ICA enrolments and achieving targeted Up-Selling Revenue
  • Ensure that all charges are correctly posted to the guests bills following the standard procedures.
  • Comply in maintaining security of information relating to customers and colleagues in the hotel.
  • Comply with discretionary information keeping
  • Align self with the company values, mission and desired behaviors.
  • Demonstrate understanding and awareness of all policies and procedures relating to Health, Hygiene, Security and Fire Life Safety as well as emergency and evacuation procedures
  • Ensure all security incidents, accidents and near misses are always logged in a timely manner and brought to the attention of the Line Manager.

Ideally, you'll have some or all of the following competencies and experience we're looking for:

  • High School diploma /Secondary qualification or equivalent.
  • One year front desk/guest service experience strongly preferred.
  • Proficiency in Opera is preferred but not essential.
  • Fluency in English, Russian and other languages preferred.

In return, we offer competitive pay and benefits, and a chance to work with a great team of talented people. Most importantly, we'll give you the Room to Belong.

So what's your passion? Please get in touch if this position matches your skills and interests and tell us how you could bring your individual competenciesby clicking "Apply Online".

We are an equal opportunity employer.

Who we are

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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Sales Associate

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Fujairah, Fujairah Apparel Group

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Job Description

Position Objective:

The Sales Associate is responsible for representing the brand by maximizing sales and delivering exceptional customer service. This role involves maintaining store standards, supporting visual merchandising, and assisting in the overall retail experience while adhering to operational duties as assigned by the Store Manager or Assistant Store Manager.

Key Responsibility:

Customer Service:

  • Greet customers and assist them in selecting products that meet their needs.
  • Convert window shoppers into buyers through proactive engagement.
  • Promote the company's loyalty program to encourage repeat sales.
  • Deliver top-tier customer service by following the company’s GUEST model (Greet, Understand, Explain, Sell, Thank).
  • Stay informed about various brands within the group to offer effective suggestions and cross-selling opportunities.
  • Educate customers on product features, benefits, materials, and care instructions.

Grooming / Attitude / Knowledge:

  • Always present a well-groomed and professional appearance.
  • Be flexible and available to work extended hours during peak sales periods.
  • Stay up-to-date on product knowledge to minimize stock loss and provide accurate recommendations.

Merchandising:

  • Ensure products are displayed in an attractive manner according to store layout standards.
  • Adhere to visual merchandising (VM) guidelines and stock management protocols, especially for clearance items.
  • Record and maintain accurate inventory records for incoming and outgoing stock.
  • Upsell and cross-sell products to increase sales opportunities.
  • Maintain strong knowledge of product inventory and promotions to communicate effectively with customers.

Process:

  • Efficiently operate the Point of Sale (POS) system for billing and transactions.
  • Balance the cash till at the start and end of shifts.
  • Accurately process payments through cash, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, and change to customers correctly.
  • Maintain vigilance regarding store security and ensure all loss prevention policies are followed.
  • Replenish and re-merchandise stock on the sales floor to ensure product availability at all times.

Desired Qualification:

The ideal Sales Associate in a retail company should have a bachelor’s degree with effective communication and interpersonal skills in order to contribute to a welcoming customer experience, previous experience in a sales role is preferred. Kindly note that this job opportunity is for Fujairah. #J-18808-Ljbffr

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Assistant. Office of Institutional Planning & Effectiveness

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Fujairah, Fujairah Odoo

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Job Description

Assistant. Office of Institutional Planning & Effectiveness

Nationality: ALL NATIONALS

Closing Date: Until Filled

Job Reference: Admin - OIPE

Essential Duties and Responsibilities:
  1. Consult with, train, and support colleges and administrative units’ staff regarding the development of Quality Assurance policies and procedures including the development of academic program mission statements, goals, assessment techniques, methods of analysis, and the completion of their annual Quality Assurance reports.
  2. Contribute to the overall planning of assessment and evaluation processes for academic and non-academic units.
  3. Ensure timely planning and implementation of all assessment processes and monitor the implementation of closing the loop and continuous improvement actions.
  4. Maintain the reporting calendar for program review and annual planning, updating forms to reflect changes, communicating deadlines and reminders of due dates, tracking the accurate and complete compilation of required documents from various departments and divisions; and preparing institution-wide reports.
  5. Assist in the development of institutional strategic plan, its implementation, and in the assessment of the achievement of institutional goals.
  6. Assist in the development and assessment of departmental goals and implement appropriate changes in departmental functioning for the continuous improvement of the department.
  7. Interpret assessment findings and prepare an annual assessment report to summarize such findings, with particular emphasis on the quality of the assessment efforts and findings that influence institutional decision-making and policy development.
  8. Participate in USTF’s development and implementation of processes to evaluate programs and services for continuous improvements.
  9. Compile Effectiveness reports.
  10. Promote and disseminate institutional information throughout the University.
  11. Establish timelines for OIPE activities and processes.
  12. Utilize Power BI, Excel, and other data analysis tools to process, analyze, and visualize data sets effectively.
  13. Create and maintain comprehensive reports and dashboards, presenting data-driven insights to stakeholders in a clear and understandable manner.
  14. Any other tasks assigned by the Supervisor of OIPE unit.
Job Requirements:
  1. Bachelor’s degree minimum from an accredited institution of higher education in relevant field.
  2. 2 years’ experience in higher education institution.
  3. Proficiency in data extraction and analysis using Power BI, Excel, and other data analysis tools.
Knowledge and Skills:
  1. Ability to design and implement data visualization dashboards using Power BI and Excel (essential).
  2. Advanced proficiency in Excel functions and formulas.
  3. Ability to work independently and as a team member, excellent inter-personal and communication skills.
  4. Ability to deal with highly sensitive and/or confidential information and issues.
  5. Excellent communication skills, including technical report writing, public speaking, designing, and giving presentations to stakeholders.
  6. Excellent written and spoken command of both English and Arabic languages.
  7. Proficiency in using Computer Applications and the Microsoft Office package.
  8. Ability to produce timely well written deliverables.
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Associate Professor in Sociology - Full Time

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Fujairah, Fujairah Odoo

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Job Description

Associate Professor in Sociology - Full Time

Nationality: ALL NATIONALS

Closing Date: Until Filled

Job Reference:

Essential Duties and Responsibilities:

  1. Develop and deliver courses to students in specified discipline areas of study, considering and aiming to achieve the three (3) fundamental functions of the University: teaching, research, and service.
  2. Organize and manage instructional resources, course outlines, and establish community networks.
  3. Seek out active methods, procedures, and resources to best achieve course objectives.
  4. Supervise master’s thesis research projects and assist students in preparation and successful defense of their theses.
  5. Support and participate in accreditation initiatives.
  6. Perform miscellaneous job-related duties as assigned.

Job Requirements:

  1. PhD and master’s degree relevant to sociology from a reputable university recognized by the Ministry of Education in the United Arab Emirates.
  2. Hold the rank of associate professor in sociology.
  3. Excellent experience in teaching and research at the university graduate level.
  4. Experience in supervising master’s theses.
  5. Strong publication records with a good number of papers published in reputable and SCOPUS-indexed international journals.
  6. Ability to teach in both Arabic and English languages.

Knowledge and Skills:

  1. Effective communication skills, both orally and in writing.
  2. Experience in developing and delivering presentations and modern teaching methods.
  3. Ability to work effectively with a diverse community.
  4. Skills in creating, composing, and editing written materials.
  5. Ability to plan and implement graduate and undergraduate academic programs.
  6. Sufficient knowledge and skills in the use of computerized student information systems.

Notes: The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so qualified.

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Spa Therapist at InterContinental Fujairah Resort

New
Fujairah, Fujairah InterContinental Hotels Group

Posted today

Job Viewed

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Job Description

Spa Therapist at InterContinental Fujairah Resort

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

The InterContinental Fujairah Resort is situated on the shoreline of the exquisite Al Aqah Beach, beneath the spectacular backdrop of the Hajjar Mountains. An exceptional destination where Arabian hospitality meets luxury. With 190 rooms, indoor & outdoor event space, restaurants & bar. With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star resort presence.

What's your passion? Whether you're into knitting, kite flying or karaoke, at IHG we're interested in YOU! We love people who apply the same amount of care and passion to their jobs as they do their hobbies - people who help us create great brands guests love. And we're looking for more people like this to join our dynamic & committed team at the InterContinental Fujairah Resort.

Your Day to Day

As Spa Therapist you will assist in managing the spa operation to ensure quality service and standards while delivering a guest experience that is revitalizing, relaxing, and energizing. Ensure compliance with all federal, state and local regulations concerning health, safety, or other requirements.

Some of your main role responsibilities are:

  • Performing different types of massages, beauty treatments, and wellness therapies
  • Maintaining detailed records of massages, treatments, and therapies performed on each spa guest
  • Communicating with guests during massages to adjust massage techniques as required
  • Resolving guest complaints and reporting any accidents to the supervisor
  • Cleaning and sanitizing work areas, changing treatment room sheets and sterilizing all instruments and equipment before each use
  • Explaining massages, treatments, and therapist to guest and providing suitable recommendations as needed

Ideally, you'll have some or all of the following competencies and experience we're looking for:

  • The ideal candidate should have licensed in massage therapy and cosmetology or aesthetics
  • Proven experience working experience as a Spa Therapist in a five-star hotel or resort environment
  • Sound knowledge of anatomy, physiology, and different massage techniques,
  • Result-oriented and self-motivated along with a positive attitude.
  • Knowledge of written and verbal Business English

In return, we offer competitive pay and benefits, and a chance to work with a great team of talented people. Most importantly, we'll give you the Room to Belong.

So what's your passion? Please get in touch if this position matches your skills and interests and tell us how you could bring your individual competenciesby clicking "Apply Online".

We are an equal opportunity employer.

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Professor / Associate Professor in Commercial Law

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Fujairah, Fujairah Odoo

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Job Description

Professor / Associate Professor in Commercial Law

Nationality: ALL NATIONALS

Closing Date: Until Filled

Job Reference: Commercial Law

Major / Specialization: Commercial Law

Essential Duties and Responsibilities:

  1. Develop and deliver courses to students in specified discipline areas of study, considering and aiming to achieve the three (3) fundamental standards of the University: Teaching, Research, and Services.
  2. Teach courses in commercial law and related subjects to undergraduate and graduate students.
  3. Lead and conduct innovative legal research in the field of commercial law, publishing in top-tier journals and participating in international conferences.
  4. Contribute to the development and expansion of USTF’s commercial law Program, exploring new legal challenges.
  5. Advise and mentor students, particularly those pursuing careers in commercial law.
  6. Engage with industry leaders, government agencies, and academic institutions to promote thought leadership in commercial law and its legal implications.
  7. Actively participate in the faculty’s governance and strategic planning, shaping the direction of legal education and research at USTF.

Required Qualifications:

  1. Full Professor or Associate Professor level with a strong academic record in the field of commercial law, including a Ph.D. in Law.
  2. Demonstrated expertise in legal aspects of commercial law.
  3. A proven record of teaching excellence at the university level and the ability to engage students with complex legal topics.
  4. An established research portfolio with publications in high-impact legal journals and other scholarly outlets.
  5. A commitment to interdisciplinary collaboration.
  6. Experience in securing research grants and working with external partners on issues related to commercial law.

Preferred Qualifications:

  1. Practical legal experience in the field of commercial law, including working with governmental agencies, international organizations, or private sector firms.
  2. Experience in mentoring graduate students or junior faculty members, with a focus on fostering the next generation of legal scholars.

Job Requirements:

  1. PhD relevant to the specialty from a reputable University.
  2. Excellent communication skills in English.
  3. Strong publication records.
  4. Ability to communicate effectively, both orally and in writing.
  5. Ability to develop and deliver presentations.
  6. Ability to work effectively with a diverse community.
  7. Ability to create, compose, and edit written materials.
  8. Program planning and implementation skills.
  9. Knowledge of computerized student information systems.

Knowledge and Skills:

  1. Communicate effectively, both orally and in writing.
  2. Develop and deliver presentations and has good experience in the application of modern teaching methods.
  3. Work effectively with a diverse community.
  4. Create, compose, and edit written materials.
  5. Plan and implement graduate and undergraduate academic programs.
  6. Has sufficient knowledge and skills in the use of computerized student information systems.
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CNC Operator

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Fujairah, Fujairah ADC

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Job Description

Specialism Manufacturing / Production / Factory Operations

We are seeking a skilled CNC Operator to set up, operate, and maintain CNC machines in accordance with production schedules and quality standards. The ideal candidate will be responsible for interpreting technical drawings, ensuring the accuracy of machining operations, and performing routine machine maintenance. The role requires precision, mechanical aptitude, and adherence to safety procedures. Key Responsibilities:

  • Set up and operate CNC machines to produce parts as per technical drawings and specifications.
  • Inspect finished products for accuracy, dimensions, and quality compliance.
  • Perform routine machine maintenance and report malfunctions or irregularities.
  • Adjust machine settings to optimize performance and minimize material waste.
  • Ensure safe working practices and maintain a clean and organized work area.
  • Record production data and complete shift reports accurately.
  • Collaborate with quality and production teams to resolve machining issues.
  • High school diploma or technical certification in machining, manufacturing, or a related field.
  • 2+ years of experience operating CNC machines (e.g., milling, turning, or laser cutting).
  • Ability to read and interpret engineering drawings and technical documents.
  • Familiarity with G-code and CNC programming adjustments is preferred.
  • Good understanding of machining tools, materials, and tolerances.
  • Strong attention to detail and commitment to quality.
  • Willingness to work in shifts and follow production timelines.
  • Basic knowledge of safety standards and procedures in a manufacturing environment.
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Quality Assurance Manager ( CAMO )

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Fujairah, Fujairah Fujaa

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Job Description

As a Quality Manager of 145 and CAMO for Fujairah Aviation Academy and CAMO of FJR Private Flight, you shall report to the General Manager for the following duties:

  1. The Quality Assurance is responsible for establishing and maintaining an independent quality system to monitor compliance with GCAA requirements.
  2. He is responsible for the development and implementation of a quality audit program in which compliance with all maintenance procedures is reviewed at regular intervals, in relation to each type of aircraft (or component) maintained. Any observed non-compliances or poor standards will be brought to the attention of the person concerned via his manager.
  3. The Quality Assurance has direct access to the Accountable Manager in the event of any reported discrepancy not being adequately attended to by the relevant person, or in respect of any disagreement over the nature of a discrepancy.
  4. With specific reference to the CAR 145 approval, the Quality Assurance is responsible for:
    1. Assessing sub-contractors for extension of the quality system, and maintaining the expertise necessary to be able to do so, to the satisfaction of GCAA.
    2. Assessing external specialist services required to be used by the company in the performance of maintenance.
    3. Assessing suppliers of new and used components, and materials, for satisfactory product quality in relation to the needs of the FujAA AMO.
    4. Preparing standard practices and procedures for use within the organization, derived from approved sources, and keeping them up to date.
    5. Coordinating all communications with GCAA.
    6. Responsible for ensuring that staff records are raised and maintained as required by CAR 145 in support of staff authorized to issue all levels of certification. This will include ensuring the competence of Company personnel involved in maintenance and that they are appropriately trained for their certifying responsibilities including recurrent training.
    7. Controlling the issue or withdrawal of approval of certifying staff and maintaining a register of personnel qualifications and terms of inspection authorization as required by CAR 145.
  5. Acting as the organization’s primary contact with the GCAA. He may deal directly with the GCAA on any matter concerning the Company CAR 145 Approval.
  6. Carrying out external audits for all academy subcontractors.
JOB REQUIREMENT

• Engineering Degree and / or AME Diploma
• AME License or ICAO Type – II Basic License is preferable.
• GCAA Post holder approval, in the past, is preferable.
• Minimum 10 Years of Aviation Experience in AMO/CAMO including 05 years relevant experience of which at least 02 years should be from the aeronautical industry in an appropriate position/managerial post.

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Freelance Luxury Brand Evaluators ( Secret Assessor)

New
Fujairah, Fujairah CXG

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Job Description

CXG is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences.

With a network of 170+ customer experience experts across 70 countries, we help brands evaluate the experiences they deliver, and work with them to develop programs that support a strong experience and business culture.

Are you a premium or luxury brand shopper or fan? If the answer is yes, then we are looking for you!


We are looking for evaluators who are keen on sharing their opinion about their experience in an assigned luxury store. As a CXG Evaluator, you will conduct discreet evaluations of your favorite luxury brands in markets such as cosmetics, fashion, jewelry, watches, or cars and give us your feedback.


Apply now and join us to experience luxury retail and advocate for service excellence!

Qualifications:
  1. Keen to detail
  2. Passion for luxury retail and customer experience
  3. Punctual & organized
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Guest Service Agent at InterContinental Fujairah Resort

New
Fujairah, Fujairah InterContinental Hotels Group

Posted today

Job Viewed

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Job Description

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

The InterContinental Fujairah Resort is situated on the shoreline of the exquisite Al Aqah Beach, beneath the spectacular backdrop of the Hajjar Mountains. An exceptional destination where Arabian hospitality meets luxury. With 190 rooms, indoor & outdoor event space, restaurants & bar. With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star resort presence.

What's your passion? Whether you're into knitting, kite flying or karaoke, at IHG we're interested in YOU! We love people who apply the same amount of care and passion to their jobs as they do their hobbies - people who help us create great brands guests love. And we're looking for more people like this to join our dynamic & committed team at the InterContinental Fujairah Resort.

Your Day to Day:

The Guest Service Agent is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. To deliver a great guest experience – a Guest Service Agent will check in and out guests efficiently, and make sure they have all they need for a great stay.

Some of your main role responsibilities are:

  • Welcome guests in a friendly, prompt and professional manner recognizing IHG Rewards Club Members and also returning guests
  • Check guests in, issue room keys, provide information on hotel services and room location
  • Ensure required identification is taken from guests at check-in in line with local legislative requirements
  • Answer phones in a prompt and courteous manner
  • Up-sell rooms where possible to maximize hotel revenue
  • Answer, record and process all guest calls, messages, requests, preferences, questions or concerns
  • Check guests out, including resolving any late or disputed charges
  • Accurately process all cash and credit card transactions using established procedures
  • Issue, control and release guest safe-deposit boxes in line with hotel procedure
  • Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up
  • Take action to solve guest problems/complaints using appropriate service recovery guidelines
  • Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behaviour to the supervisor or manager on duty
  • May routinely book guest reservations for individuals and/or groups that are requested either by
  • phone or from within the hotel; process cancellations, revisions, and information updates on changes
  • Work as part of a team and communicate with other departments as per hotel procedures to ensure
  • excellent quality and service
  • To have a full working knowledge of the IHG Rewards and Ambassador programs and its benefits taking every opportunity to enroll new members.
  • To be fully involved in IHG Rewards and ICA enrolments and achieving targeted Up-Selling Revenue
  • Ensure that all charges are correctly posted to the guests bills following the standard procedures.
  • Comply in maintaining security of information relating to customers and colleagues in the hotel.
  • Comply with discretionary information keeping
  • Align self with the company values, mission and desired behaviors.
  • Demonstrate understanding and awareness of all policies and procedures relating to Health, Hygiene, Security and Fire Life Safety as well as emergency and evacuation procedures
  • Ensure all security incidents, accidents and near misses are always logged in a timely manner and brought to the attention of the Line Manager.

Ideally, you'll have some or all of the following competencies and experience we're looking for:

  • High School diploma /Secondary qualification or equivalent.
  • One year front desk/guest service experience strongly preferred.
  • Proficiency in Opera is preferred but not essential.
  • Fluency in English, Russian and other languages preferred.

In return, we offer competitive pay and benefits, and a chance to work with a great team of talented people. Most importantly, we'll give you the Room to Belong.

So what's your passion? Please get in touch if this position matches your skills and interests and tell us how you could bring your individual competenciesby clicking "Apply Online".

We are an equal opportunity employer.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

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