320 7 Alumni Engagement Manager jobs in the United Arab Emirates

7. Alumni Engagement Manager

Ras Al Khaimah, Ra's al Khaymah American University of Ras Al Khaimah

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Job Description

Alumni Engagement Manager

American University of Ras Al Khaimah

General Information About Institution

The American University of Ras Al Khaimah (AURAK) is an independent co-education institution of Higher Education that provides an integrated American-style undergraduate and graduate education. All programs are accredited by the Ministry of Education of the UAE; additionally, it is accredited by the U.S. regional accreditation association, the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC). The American model of higher education ensures not only skills in specific academic fields, but also a general education curriculum that exposes students to new ideas and ways of thinking critically about local and global issues. AURAK is a young and rapidly growing university. AURAK is located in Ras Al Khaimah, one of the Northern Emirates and a rapidly growing region. The beauty of Ras Al Khaimah is reflected in its traditions and diverse landscapes — its white sandy beaches, the majestic Hajjar Mountains, the expansive desert and its sands dunes, and the many historical sites.

AURAK values diversity, inclusiveness and cultural authenticity where all individuals are treated based on their merits and abilities. AURAK is proud to be an equal opportunities employer and encourages applications from all qualified applicants irrespective of race, color, religion, gender, national origin, disability, or age.

Job Purpose & Responsibilities

The Alumni Engagement Manager is responsible for developing and executing strategies that foster strong relationships between the university and its alumni community. This role enhances alumni engagement through targeted communication, events, programs, fund-raising activities, training and development activities, and other initiatives aimed at strengthening the alumni network and promoting lifelong involvement with the university. The manager also supports career development for alumni and students by facilitating connections with alumni professionals.

Minimum Qualifications And Education
  • Essential: Bachelor's degree in communications, public relations, marketing, business administration, or a related field. (A master's degree is preferred).

Excellent organizational skills with the ability to manage multiple tasks efficiently and prioritize responsibilities to meet deadlines in a fast-paced environment.
  • Desirable: Experience working with the public, especially in roles involving customer service, community engagement, or alumni relations, with the ability to communicate clearly and professionally.

Required Knowledge And Skills
  • Strong interpersonal and communication skills, ability to engage with alumni, staff, and external stakeholders in a professional and approachable manner.
  • Proficiency in creating compelling content for newsletters, websites, and social media.
  • Project management skills with the ability to manage multiple initiatives at once while meeting deadlines.
  • Excellent written and verbal communication skills for crafting emails, newsletters, and other publications.
  • Familiarity with event management software (e.g. Zoom) for planning and executing alumni events.
  • Strong analytical skills for tracking engagement metrics and using data to inform strategies.

Work Experience
  • 4-6 years of experience in alumni relations, community engagement, or a similar field, with a proven track record of building and nurturing relationships.
  • Experience in event planning and coordination, including both virtual and in-person events. A proven understanding of Higher Education.
  • Strong background in digital communications, experience with social media, email marketing, and website content management.
  • Proven experience in engaging and building relationships with student and alumni groups, demonstrating strong interpersonal and communication skills.
  • Proven experience in collaborating with employers to foster partnerships and opportunities.

Language Proficiency Required

Fluent in English and Arabic

Competencies
  • Service Excellence-
  • Professional Ethics and Integrity-
  • Problem-solving-
  • Time Management-
  • Teamwork-

Reporting line

VP- Office of Institutional Advancement and External Relations
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7. Alumni Engagement Manager

Ras Al Khaimah, Ra's al Khaymah American University of Ras Al Khaimah

Posted 2 days ago

Job Viewed

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Job Description

Alumni Engagement Manager
American University of Ras Al Khaimah
General Information About Institution
The American University of Ras Al Khaimah (AURAK) is an independent co-education institution of Higher Education that provides an integrated American-style undergraduate and graduate education. All programs are accredited by the Ministry of Education of the UAE; additionally, it is accredited by the U.S. regional accreditation association, the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC). The American model of higher education ensures not only skills in specific academic fields, but also a general education curriculum that exposes students to new ideas and ways of thinking critically about local and global issues. AURAK is a young and rapidly growing university. AURAK is located in Ras Al Khaimah, one of the Northern Emirates and a rapidly growing region. The beauty of Ras Al Khaimah is reflected in its traditions and diverse landscapes — its white sandy beaches, the majestic Hajjar Mountains, the expansive desert and its sands dunes, and the many historical sites.
AURAK values diversity, inclusiveness and cultural authenticity where all individuals are treated based on their merits and abilities. AURAK is proud to be an equal opportunities employer and encourages applications from all qualified applicants irrespective of race, color, religion, gender, national origin, disability, or age.
Job Purpose & Responsibilities
The Alumni Engagement Manager is responsible for developing and executing strategies that foster strong relationships between the university and its alumni community. This role enhances alumni engagement through targeted communication, events, programs, fund-raising activities, training and development activities, and other initiatives aimed at strengthening the alumni network and promoting lifelong involvement with the university. The manager also supports career development for alumni and students by facilitating connections with alumni professionals.
Minimum Qualifications And Education
  • Essential: Bachelor’s degree in communications, public relations, marketing, business administration, or a related field. (A master’s degree is preferred).
Excellent organizational skills with the ability to manage multiple tasks efficiently and prioritize responsibilities to meet deadlines in a fast-paced environment.
  • Desirable: Experience working with the public, especially in roles involving customer service, community engagement, or alumni relations, with the ability to communicate clearly and professionally.
Required Knowledge And Skills
  • Strong interpersonal and communication skills, ability to engage with alumni, staff, and external stakeholders in a professional and approachable manner.
  • Proficiency in creating compelling content for newsletters, websites, and social media.
  • Project management skills with the ability to manage multiple initiatives at once while meeting deadlines.
  • Excellent written and verbal communication skills for crafting emails, newsletters, and other publications.
  • Familiarity with event management software (e.g. Zoom) for planning and executing alumni events.
  • Strong analytical skills for tracking engagement metrics and using data to inform strategies.
Work Experience
  • 4-6 years of experience in alumni relations, community engagement, or a similar field, with a proven track record of building and nurturing relationships.
  • Experience in event planning and coordination, including both virtual and in-person events. A proven understanding of Higher Education.
  • Strong background in digital communications, experience with social media, email marketing, and website content management.
  • Proven experience in engaging and building relationships with student and alumni groups, demonstrating strong interpersonal and communication skills.
  • Proven experience in collaborating with employers to foster partnerships and opportunities.
Language Proficiency Required
Fluent in English and Arabic
Competencies
  • Service Excellence-
  • Professional Ethics and Integrity-
  • Problem-solving-
  • Time Management-
  • Teamwork-
Reporting line
VP- Office of Institutional Advancement and External Relations
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7. Alumni Engagement Manager

American University of Ras Al Khaimah

Posted today

Job Viewed

Tap Again To Close

Job Description

Alumni Engagement Manager

American University of Ras Al Khaimah

General Information About Institution

The American University of Ras Al Khaimah (AURAK) is an independent co-education institution of Higher Education that provides an integrated American-style undergraduate and graduate education. All programs are accredited by the Ministry of Education of the UAE; additionally, it is accredited by the U.S. regional accreditation association, the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC). The American model of higher education ensures not only skills in specific academic fields, but also a general education curriculum that exposes students to new ideas and ways of thinking critically about local and global issues. AURAK is a young and rapidly growing university. AURAK is located in Ras Al Khaimah, one of the Northern Emirates and a rapidly growing region. The beauty of Ras Al Khaimah is reflected in its traditions and diverse landscapes — its white sandy beaches, the majestic Hajjar Mountains, the expansive desert and its sands dunes, and the many historical sites.

AURAK values diversity, inclusiveness and cultural authenticity where all individuals are treated based on their merits and abilities. AURAK is proud to be an equal opportunities employer and encourages applications from all qualified applicants irrespective of race, color, religion, gender, national origin, disability, or age.

Job Purpose & Responsibilities

The Alumni Engagement Manager is responsible for developing and executing strategies that foster strong relationships between the university and its alumni community. This role enhances alumni engagement through targeted communication, events, programs, fund-raising activities, training and development activities, and other initiatives aimed at strengthening the alumni network and promoting lifelong involvement with the university. The manager also supports career development for alumni and students by facilitating connections with alumni professionals.

Minimum Qualifications And Education
  • Essential: Bachelor's degree in communications, public relations, marketing, business administration, or a related field. (A master's degree is preferred).

Excellent organizational skills with the ability to manage multiple tasks efficiently and prioritize responsibilities to meet deadlines in a fast-paced environment.
  • Desirable: Experience working with the public, especially in roles involving customer service, community engagement, or alumni relations, with the ability to communicate clearly and professionally.

Required Knowledge And Skills
  • Strong interpersonal and communication skills, ability to engage with alumni, staff, and external stakeholders in a professional and approachable manner.
  • Proficiency in creating compelling content for newsletters, websites, and social media.
  • Project management skills with the ability to manage multiple initiatives at once while meeting deadlines.
  • Excellent written and verbal communication skills for crafting emails, newsletters, and other publications.
  • Familiarity with event management software (e.g. Zoom) for planning and executing alumni events.
  • Strong analytical skills for tracking engagement metrics and using data to inform strategies.

Work Experience
  • 4-6 years of experience in alumni relations, community engagement, or a similar field, with a proven track record of building and nurturing relationships.
  • Experience in event planning and coordination, including both virtual and in-person events. A proven understanding of Higher Education.
  • Strong background in digital communications, experience with social media, email marketing, and website content management.
  • Proven experience in engaging and building relationships with student and alumni groups, demonstrating strong interpersonal and communication skills.
  • Proven experience in collaborating with employers to foster partnerships and opportunities.

Language Proficiency Required

Fluent in English and Arabic

Competencies
  • Service Excellence-
  • Professional Ethics and Integrity-
  • Problem-solving-
  • Time Management-
  • Teamwork-

Reporting line

VP- Office of Institutional Advancement and External Relations
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This advertiser has chosen not to accept applicants from your region.

Stakeholder Management Specialist

Dubai, Dubai beBeeStakeholder

Posted today

Job Viewed

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Job Description

Job Title: Stakeholder Management Professional

The primary responsibility of this role is to develop and implement effective stakeholder management strategies that foster strong relationships with regulatory bodies, agencies, and clients.

  • Key Responsibilities:
  • Develop and maintain a comprehensive understanding of regulatory requirements and standards for project types such as roads and master planning.
  • Establish and communicate clear plans with regulatory bodies and client teams to ensure timely approvals and NOCs.
  • Monitor and track approval statuses, intervening promptly to address any delays or issues.
  • Support the project team in securing timely approvals from relevant authorities.
  • Coordinate with clients and liaise with government offices and service authorities in the UAE for technical queries and issues.
  • Track utility NOCs and ensure timely completion of project activities related to NOC processes.
  • Regularly monitor project schedules for delays related to NOC progress.
  • Prepare weekly and monthly reports, including design drawings for management and clients.
  • Attend project meetings and follow up on outstanding tasks.
  • Required Qualifications:
  • Bachelor's degree in Civil Engineering or a relevant field.
  • Proficiency in English and Arabic languages.
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Specialist - Stakeholder Management

Dubai, Dubai AECOM

Posted today

Job Viewed

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Job Description

Responsibilities:

  1. Manage relationships with stakeholders and liaise with relevant agencies, authorities, and the client team to obtain necessary approvals and NOCs.
  2. Establish and communicate a plan with all regulatory and client organizations, including levels of escalation to ensure a timely approval process.
  3. Be aware of authority standards and requirements.
  4. Understand the NOC permits and approval processes for all project types, such as roads and master planning.
  5. Stay updated on requirements from regulatory agencies such as RTA, DEWA, DM, DDA, Trakhees, Etisalat, Du, DUSUP, GHD, SRTA, SEWA, FEWA, MOEI, etc.
  6. Develop and implement a stakeholder management plan, and monitor its effectiveness.
  7. Establish NOC trackers to monitor approval statuses and intervene timely to ensure approvals are obtained on schedule.
  8. Support the project team in securing timely approvals.
  9. Coordinate with the client and liaise with government offices and service authorities in the UAE for technical queries and issues.
  10. Track utility NOCs and ensure timely completion.
  11. Regularly monitor project schedules for delays related to NOC progress.
  12. Ensure all project activities related to NOC processes are completed on time.
  13. Gather information from relevant agencies, third-party consultants, and contractors to prepare weekly and monthly reports, including design drawings for management and clients.
  14. Attend project meetings and follow up on outstanding tasks.
  15. Perform other related responsibilities as appropriate.

Qualifications:

  • Degree in Civil Engineering or a relevant field.
  • Proficiency in English and Arabic languages.

Additional Information:

About AECOM:

AECOM offers comprehensive benefits, including medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absence, voluntary benefits, perks, flexible work options, wellbeing resources, employee assistance programs, business travel insurance, service recognition awards, retirement savings plans, and employee stock purchase plans.

As a global infrastructure leader, AECOM is dedicated to delivering a better world through innovative solutions in water, environment, energy, transportation, and buildings. We partner with public and private clients to create sustainable and resilient solutions throughout the project lifecycle. In fiscal year 2024, AECOM reported revenues of $16.1 billion. Learn more at our website.

What makes AECOM a great place to work:

Join a global team that supports your growth and career ambitions. Work on impactful projects locally and globally, utilizing cutting-edge technology and a network of experts. Our training and development programs are designed to enhance your skills and leadership capabilities. We promote a respectful, collaborative, and community-oriented workplace where you can thrive.

We are an Equal Opportunity Employer, committed to your potential and confidentiality according to EEO guidelines.

Remote Work: No

Employment Type: Full-time

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Manager - Stakeholder Management

Dubai, Dubai AECOM

Posted today

Job Viewed

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Job Description

AECOM are currently seeking a Stakeholder Manager to be based in Dubai. The successful candidate will coordinate planning efforts affecting impacted stakeholders for all project plans including governance and communication with end users and stakeholders to maintain a consistent and accurate message from project staff.

Responsibilities:

  • Undertake tasks on relatively large projects under the general guidance of a Business Lead/PM.
  • Responsible for developing Stakeholder relationships as a face of AECOM.
  • Maintains the implementation of the stakeholder(s) management register and updates as required.
  • Strong knowledge of planning processes is required to coordinate with the authorities and government entities for clarifications, justifications, and permits from statutory authorities.
  • Facilitates business leads, design engineers, and project managers with the overall permitting process to secure required approvals, NOCs, and project permits.
  • Ensures PMs deliver required documents on schedule and in accordance with Authorities requirements, guidelines, and standard specifications.
  • Coordinates with Government authorities regarding project submissions, revisions, clarifications, approvals, justifications, and approvals by statutory authorities.
  • Reviews all document completion processes to be submitted as required by the local authorities on behalf of AECOM.
  • Monitors project progress, periodically updates status via dashboards, and notifies the PM/business lead of any potential risks in the permitting process that could impact the schedule.
  • Should hold current links at senior levels with Government and Utility providers.

Qualifications :

  • B. Sc or BEng in Architecture or Engineering
  • Local Authority Engineer registration preferred
  • Working towards or attaining membership of a professional body (PMP etc) preferred
  • Minimum 8 years post-undergraduate experience

Additional Information :

About AECOM

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absence, voluntary benefits, perks, flexible work options, wellbeing resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

AECOM is the global infrastructure leader committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients' complex challenges in water, environment, energy, transportation, and buildings. Our teams partner with public and private sector clients to create innovative, sustainable, and resilient solutions throughout the project lifecycle from advisory, planning, design, and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.

What makes AECOM a great place to work

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects both in your local community and on a global scale that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you'll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you've always envisioned. Here, you'll find a welcoming workplace built on respect, collaboration, and community where you have the freedom to grow in a world of opportunity.

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Full-time

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This advertiser has chosen not to accept applicants from your region.

Specialist - Stakeholder Management

Dubai, Dubai AECOM

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

Responsibilities:

  • Manage relationships with stakeholders and liaise with relevant agencies, authorities, and the client team to obtain necessary approvals and NOCs.
  • Establish and communicate a plan with all regulatory and client organizations, including levels of escalation to ensure a timely approval process.
  • Be aware of authority standards and requirements.
  • Understand the NOC permits and approval processes for all project types, such as roads and master planning.
  • Stay updated on requirements from regulatory agencies such as RTA, DEWA, DM, DDA, Trakhees, Etisalat, Du, DUSUP, GHD, SRTA, SEWA, FEWA, MOEI, etc.
  • Develop and implement a stakeholder management plan, and monitor its effectiveness.
  • Establish NOC trackers to monitor approval statuses and intervene timely to ensure approvals are obtained on schedule.
  • Support the project team in securing timely approvals.
  • Coordinate with the client and liaise with government offices and service authorities in the UAE for technical queries and issues.
  • Track utility NOCs and ensure timely completion.
  • Regularly monitor project schedules for delays related to NOC progress.
  • Ensure all project activities related to NOC processes are completed on time.
  • Gather information from relevant agencies, third-party consultants, and contractors to prepare weekly and monthly reports, including design drawings for management and clients.
  • Attend project meetings and follow up on outstanding tasks.
  • Perform other related responsibilities as appropriate.

Qualifications:

  • Degree in Civil Engineering or a relevant field.
  • Proficiency in English and Arabic languages.

Additional Information:

About AECOM:

AECOM offers comprehensive benefits, including medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absence, voluntary benefits, perks, flexible work options, wellbeing resources, employee assistance programs, business travel insurance, service recognition awards, retirement savings plans, and employee stock purchase plans.

As a global infrastructure leader, AECOM is dedicated to delivering a better world through innovative solutions in water, environment, energy, transportation, and buildings. We partner with public and private clients to create sustainable and resilient solutions throughout the project lifecycle. In fiscal year 2024, AECOM reported revenues of $16.1 billion. Learn more at our website.

What makes AECOM a great place to work:

Join a global team that supports your growth and career ambitions. Work on impactful projects locally and globally, utilizing cutting-edge technology and a network of experts. Our training and development programs are designed to enhance your skills and leadership capabilities. We promote a respectful, collaborative, and community-oriented workplace where you can thrive.

We are an Equal Opportunity Employer, committed to your potential and confidentiality according to EEO guidelines.

Remote Work: No

Employment Type: Full-time

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This advertiser has chosen not to accept applicants from your region.
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Senior Specialist - Stakeholder Management

Abu Dhabi, Abu Dhabi AECOM

Posted today

Job Viewed

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Job Description

AECOM are currently seeking a Senior Stakeholder Specialist to be based in Dubai. The successful candidate will coordinateplanning efforts affecting impacted stakeholders for all project plans including governance and communication with end users and stakeholders to maintain a consistent and accurate message from project staff.

Responsibilities:

  • Undertake tasks on relatively large projects under the general guidance of a Business Lead/PM.
  • Responsible for developing Stakeholder relationships as a face of AECOM.
  • Maintains the implementation of the stakeholder(s) management register and updates as required.
  • Strong knowledge of planning processes is required to coordinate with the authorities and government entities for clarifications justifications and permits from statutory authorities.
  • Facilitates business leads design engineers and project managers with the overall permitting process to secure required approvals NOCs and project permits.
  • Ensures PMs deliver required documents on schedule and in accordance with Authorities requirements guidelines and standard specifications.
  • Coordinates with Government authorities regarding project submissions revisions clarifications approvals justifications and approvals by statutory authorities.
  • Reviews all document completion processes to be submitted as required by the local authorities on behalf of AECOM.
  • Monitors project progress periodically updates status via dashboards and notifies the PM/ business lead of any potential risks in the permitting process that could impact the schedule.
  • Should hold current links at senior levels with Government and Utility providers.

Qualifications :

  • B. Sc or BEng in Architecture or Engineering
  • Local Authority Engineer registration preferred
  • Working towards or attaining membership of a professional body (PMP etc) preferred
  • Minimum 8 years postundergraduate experience

Additional Information :

About AECOM

AECOM is the worlds trusted infrastructure consulting firm delivering professional services throughout the project lifecycle from advisory planning design and engineering to program and construction management. On projects spanning transportation buildings water new energy and the environment our public and privatesector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise a culture of equity diversity and inclusion and a commitment to environmental social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom and @AECOM.

Freedom to Grow in a World of Opportunity

You will have the flexibility you need to do your best work with hybrid work options.Whether youre working from an AECOM office remote location or at a client site you will be working in a dynamic environment where your integrity entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a safe and respectful workplace where we invite everyone to bring their whole selves to work using their unique talents backgrounds and expertise to create transformational outcomes for our clients.

AECOM provides a wide array of compensation benefits and wellbeing programs to meet the diverse needs of our employees and their families. Were the worlds trusted global infrastructure firm and were in this together your growth and success are ours too.

Join us and youll get all the benefits of being a part of a global publicly traded firm access to industryleading technology and thinking and transformational work with big impact and work flexibility.As an Equal Opportunity Employer we believe in each persons potential and well help you reach yours.

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Contract

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Client Relationship Management

Dubai, Dubai Marsh McLennan

Posted today

Job Viewed

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Job Description

Company:

Description:

The Client Relationship Management - Analyst will play a crucial role in enhancing client satisfaction and loyalty by providing exceptional support and analysis to our client relationship management team. This position involves collaborating with various internal departments to ensure that client needs are met effectively and efficiently. The ideal candidate will possess strong analytical skills excellent communication abilities and a proactive approach to problem-solving.

We will count on you to:

  • Serve as a primary point of contact for clients addressing inquiries and resolving issues in a timely manner to ensure a positive client experience.
  • Analyze client data and feedback to identify trends insights and opportunities for improvement in service delivery and client engagement.
  • Prepare and present regular reports on client satisfaction metrics account performance and relationship health to management and stakeholders.
  • Work closely with cross-functional teams including sales marketing and operations to align client needs with company offerings and initiatives.
  • Maintain accurate records of client interactions feedback and action items in the CRM system to ensure continuity and accountability.

What you need to have:

  • Bachelors degree in Business Administration Finance or a related field.
  • 0-1 years of experience in client relationship management customer service or a similar analytical role.
  • Strong analytical and problem-solving skills with the ability to interpret data and make data-driven decisions.
  • Excellent verbal and written communication skills with a focus on building relationships and influencing stakeholders.
  • Proficiency in Microsoft Office Suite (Excel PowerPoint Word).
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Strong organizational skills and attention to detail.

What makes you stand out:

  • A proactive approach to problem-solving and a willingness to learn and develop further.
  • Strong interpersonal skills to effectively collaborate with team members and clients.
  • A commitment to delivering high-quality work and supporting the overall success of the client relationship management team.
Marsh a business of Marsh McLennan (NYSE: MMC) is the worlds top insurance broker and risk advisor. Marsh McLennan is a global leader in risk strategy and people advising clients in 130 countries across four businesses: Marsh Guy Carpenter Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 9000 colleagues Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information visit or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background disability ethnic origin family duties nationality parental status personal or social status political affiliation race religion and beliefs sex/gender skin color or any other characteristic protected by applicable law.Marsh McLennan is committed to hybrid work which includes the flexibility of working remotely and the collaboration connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.

Required Experience:

IC

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Client Relationship Management - Analyst

Dubai, Dubai Marsh McLennan

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

Company:

Description:


The Client Relationship Management - Analyst will play a crucial role in enhancing client satisfaction and loyalty by providing exceptional support and analysis to our client relationship management team. This position involves collaborating with various internal departments to ensure that client needs are met effectively and efficiently. The ideal candidate will possess strong analytical skills excellent communication abilities and a proactive approach to problem-solving.

We will count on you to:

  • Serve as a primary point of contact for clients addressing inquiries and resolving issues in a timely manner to ensure a positive client experience.
  • Analyze client data and feedback to identify trends insights and opportunities for improvement in service delivery and client engagement.
  • Prepare and present regular reports on client satisfaction metrics account performance and relationship health to management and stakeholders.
  • Work closely with cross-functional teams including sales marketing and operations to align client needs with company offerings and initiatives.
  • Maintain accurate records of client interactions feedback and action items in the CRM system to ensure continuity and accountability.

What you need to have:

  • Bachelors degree in Business Administration Finance or a related field.
  • 0-1 years of experience in client relationship management customer service or a similar analytical role.
  • Strong analytical and problem-solving skills with the ability to interpret data and make data-driven decisions.
  • Excellent verbal and written communication skills with a focus on building relationships and influencing stakeholders.
  • Proficiency in Microsoft Office Suite (Excel PowerPoint Word).
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Strong organizational skills and attention to detail.

What makes you stand out:

  • A proactive approach to problem-solving and a willingness to learn and develop further.
  • Strong interpersonal skills to effectively collaborate with team members and clients.
  • A commitment to delivering high-quality work and supporting the overall success of the client relationship management team.
Marsh a business of Marsh McLennan (NYSE: MMC) is the worlds top insurance broker and risk advisor. Marsh McLennan is a global leader in risk strategy and people advising clients in 130 countries across four businesses: Marsh Guy Carpenter Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 9000 colleagues Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information visit or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background disability ethnic origin family duties nationality parental status personal or social status political affiliation race religion and beliefs sex/gender skin color or any other characteristic protected by applicable law.Marsh McLennan is committed to hybrid work which includes the flexibility of working remotely and the collaboration connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.

Required Experience:

IC

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This advertiser has chosen not to accept applicants from your region.

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  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
View All 7 Alumni Engagement Manager Jobs