242 Stakeholder Management jobs in the United Arab Emirates
Stakeholder Management Specialist
Posted 1 day ago
Job Viewed
Job Description
Job Title: Stakeholder Management Professional
The primary responsibility of this role is to develop and implement effective stakeholder management strategies that foster strong relationships with regulatory bodies, agencies, and clients.
- Key Responsibilities:
- Develop and maintain a comprehensive understanding of regulatory requirements and standards for project types such as roads and master planning.
- Establish and communicate clear plans with regulatory bodies and client teams to ensure timely approvals and NOCs.
- Monitor and track approval statuses, intervening promptly to address any delays or issues.
- Support the project team in securing timely approvals from relevant authorities.
- Coordinate with clients and liaise with government offices and service authorities in the UAE for technical queries and issues.
- Track utility NOCs and ensure timely completion of project activities related to NOC processes.
- Regularly monitor project schedules for delays related to NOC progress.
- Prepare weekly and monthly reports, including design drawings for management and clients.
- Attend project meetings and follow up on outstanding tasks.
- Required Qualifications:
- Bachelor's degree in Civil Engineering or a relevant field.
- Proficiency in English and Arabic languages.
Specialist - Stakeholder Management
Posted 1 day ago
Job Viewed
Job Description
Responsibilities:
- Manage relationships with stakeholders and liaise with relevant agencies, authorities, and the client team to obtain necessary approvals and NOCs.
- Establish and communicate a plan with all regulatory and client organizations, including levels of escalation to ensure a timely approval process.
- Be aware of authority standards and requirements.
- Understand the NOC permits and approval processes for all project types, such as roads and master planning.
- Stay updated on requirements from regulatory agencies such as RTA, DEWA, DM, DDA, Trakhees, Etisalat, Du, DUSUP, GHD, SRTA, SEWA, FEWA, MOEI, etc.
- Develop and implement a stakeholder management plan, and monitor its effectiveness.
- Establish NOC trackers to monitor approval statuses and intervene timely to ensure approvals are obtained on schedule.
- Support the project team in securing timely approvals.
- Coordinate with the client and liaise with government offices and service authorities in the UAE for technical queries and issues.
- Track utility NOCs and ensure timely completion.
- Regularly monitor project schedules for delays related to NOC progress.
- Ensure all project activities related to NOC processes are completed on time.
- Gather information from relevant agencies, third-party consultants, and contractors to prepare weekly and monthly reports, including design drawings for management and clients.
- Attend project meetings and follow up on outstanding tasks.
- Perform other related responsibilities as appropriate.
Qualifications:
- Degree in Civil Engineering or a relevant field.
- Proficiency in English and Arabic languages.
Additional Information:
About AECOM:
AECOM offers comprehensive benefits, including medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absence, voluntary benefits, perks, flexible work options, wellbeing resources, employee assistance programs, business travel insurance, service recognition awards, retirement savings plans, and employee stock purchase plans.
As a global infrastructure leader, AECOM is dedicated to delivering a better world through innovative solutions in water, environment, energy, transportation, and buildings. We partner with public and private clients to create sustainable and resilient solutions throughout the project lifecycle. In fiscal year 2024, AECOM reported revenues of $16.1 billion. Learn more at our website.
What makes AECOM a great place to work:
Join a global team that supports your growth and career ambitions. Work on impactful projects locally and globally, utilizing cutting-edge technology and a network of experts. Our training and development programs are designed to enhance your skills and leadership capabilities. We promote a respectful, collaborative, and community-oriented workplace where you can thrive.
We are an Equal Opportunity Employer, committed to your potential and confidentiality according to EEO guidelines.
Remote Work: No
Employment Type: Full-time
#J-18808-LjbffrSpecialist - Stakeholder Management
Posted 2 days ago
Job Viewed
Job Description
Responsibilities:
- Manage relationships with stakeholders and liaise with relevant agencies, authorities, and the client team to obtain necessary approvals and NOCs.
- Establish and communicate a plan with all regulatory and client organizations, including levels of escalation to ensure a timely approval process.
- Be aware of authority standards and requirements.
- Understand the NOC permits and approval processes for all project types, such as roads and master planning.
- Stay updated on requirements from regulatory agencies such as RTA, DEWA, DM, DDA, Trakhees, Etisalat, Du, DUSUP, GHD, SRTA, SEWA, FEWA, MOEI, etc.
- Develop and implement a stakeholder management plan, and monitor its effectiveness.
- Establish NOC trackers to monitor approval statuses and intervene timely to ensure approvals are obtained on schedule.
- Support the project team in securing timely approvals.
- Coordinate with the client and liaise with government offices and service authorities in the UAE for technical queries and issues.
- Track utility NOCs and ensure timely completion.
- Regularly monitor project schedules for delays related to NOC progress.
- Ensure all project activities related to NOC processes are completed on time.
- Gather information from relevant agencies, third-party consultants, and contractors to prepare weekly and monthly reports, including design drawings for management and clients.
- Attend project meetings and follow up on outstanding tasks.
- Perform other related responsibilities as appropriate.
Qualifications:
- Degree in Civil Engineering or a relevant field.
- Proficiency in English and Arabic languages.
Additional Information:
About AECOM:
AECOM offers comprehensive benefits, including medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absence, voluntary benefits, perks, flexible work options, wellbeing resources, employee assistance programs, business travel insurance, service recognition awards, retirement savings plans, and employee stock purchase plans.
As a global infrastructure leader, AECOM is dedicated to delivering a better world through innovative solutions in water, environment, energy, transportation, and buildings. We partner with public and private clients to create sustainable and resilient solutions throughout the project lifecycle. In fiscal year 2024, AECOM reported revenues of $16.1 billion. Learn more at our website.
What makes AECOM a great place to work:
Join a global team that supports your growth and career ambitions. Work on impactful projects locally and globally, utilizing cutting-edge technology and a network of experts. Our training and development programs are designed to enhance your skills and leadership capabilities. We promote a respectful, collaborative, and community-oriented workplace where you can thrive.
We are an Equal Opportunity Employer, committed to your potential and confidentiality according to EEO guidelines.
Remote Work: No
Employment Type: Full-time
#J-18808-LjbffrGraduate Specialist - Stakeholder Management
Posted 3 days ago
Job Viewed
Job Description
**Work with Us. Change the World.**
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We're one global team driven by our common purpose to deliver a better world. Join us.
**Job Description**
**_This opportunity is part of AECOM's Fursa Program and open exclusively to UAE Nationals holding a valid family book._**
**Join AECOM's Graduate Program**
AECOM is seeking a motivated Graduate Stakeholder Specialist to join our Civil Infrastructure team. This role is designed for recent graduates in Civil Engineering, Transportation Engineering, Environmental Engineering, or related disciplines who are interested in combining technical knowledge with stakeholder engagement. You will support the delivery of high-profile infrastructure projects by assisting with communication, coordination, and relationship-building between technical teams, clients, government authorities, and the wider community. This is an excellent opportunity to gain hands-on experience in both engineering and stakeholder engagement within the infrastructure sector.
**Key Responsibilities**
* Assist in coordinating stakeholder meetings, workshops, and site visits for infrastructure projects such
as highways, bridges, utilities, and transport networks.
* Support the preparation of project-related documentation including meeting minutes, technical
presentations, and progress updates tailored for internal and external stakeholders.
* Help track stakeholder requirements (e.g., community concerns, authority regulations, client objectives)
and ensure they are clearly communicated to project teams.
* Maintain stakeholder databases and records relevant to project phases, approvals, and technical inputs.
* Contribute to technical reports by summarizing stakeholder feedback, community input, and regulatory
requirements.
* Support engineers and project managers in responding to client, government authority, and community
queries.
* Assist with the preparation of communication materials such as consultation summaries, project briefs,
design updates, and permit/approval submissions.
* Participate in multidisciplinary project teams to gain exposure to civil engineering design, project
management, and stakeholder engagement.
* Provide administrative and coordination support to ensure stakeholder engagement activities are
delivered smoothly, on time, and in compliance with project requirements.
**Qualifications**
**Minimum Requirements**
1. Bachelor's degree in Civil Engineering (or related), Electrical Engineering or Mechanical Engineering.
2. Candidates must be recent 2024 or 2025 graduates to be eligible for AECOM's Graduate Program.
3. Successful applicants must have achieved a minimum GPA of 2.8 (or equivalent) and above.
4. Strong communication and interpersonal skills, with interest in client-facing work.
5. Available to start September 2025.
6. **As part of AECOM's commitment to Emiratisation and in compliance with UAE labour law, only UAE Nationals with a family book will be considered for this role.**
**Additional Information**
**About AECOM**
AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients' complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com.
**What makes AECOM a great place to work**
You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you'll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you've always envisioned. Here, you'll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.
As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.
**ReqID:** J
**Business Line:** Water
**Business Group:** DCS
**Strategic Business Unit:** ME and Africa
**Career Area:** Program & Project Management
**Work Location Model:** On-Site
**Legal Entity:** AECOM MIDDLE EAST LIMITED DUBAI BRANCH
Graduate Specialist - Stakeholder Management ????????? (????? ?????)
Posted 3 days ago
Job Viewed
Job Description
**Work with Us. Change the World.**
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We're one global team driven by our common purpose to deliver a better world. Join us.
**Job Description**
**_This opportunity is part of AECOM's Fursa Program and open exclusively to UAE Nationals holding a_**
**_valid family book._**
**Join AECOM's 2025 Graduate Program**
AECOM is seeking a motivated **Graduate Specialist - Stakeholder Management** to join our **Buildings + Places** team. This role is designed for recent graduates in Architecture, Mechanical Engineering, or Electrical Engineering who are interested in combining technical knowledge with stakeholder engagement. You will support the delivery of high-quality projects by assisting with communication, coordination, and relationship-building between technical teams, clients, and external partners. This is an excellent opportunity to gain hands-on experience in both engineering and stakeholder engagement within the built environment sector.
**Key Responsibilities**
* Assist in coordinating stakeholder meetings, workshops, and site visits for engineering and design
projects.
* Support the preparation of project-related documentation including meeting minutes, technical
presentations, and progress updates.
* Help track stakeholder requirements and ensure they are communicated clearly to project teams.
* Maintain stakeholder databases and records relevant to project phases and technical inputs.
* Contribute to technical reports and drawings by providing summaries of stakeholder feedback and
requirements.
* Support engineers and architects in responding to client and authority queries.
* Assist with the preparation of project communication materials such as project briefs, design updates,
and approval submissions.
* Participate in multidisciplinary project teams to gain exposure to engineering design, project
management, and client engagement.
* Provide administrative and coordination support to ensure stakeholder engagement activities are
delivered smoothly and on time.
**Qualifications**
**Minimum Requirements**
* Bachelor's degree in Architecture, Mechanical Engineering, or Electrical Engineering.
* Candidates must be recent 2024 or 2025 graduates to be eligible for AECOM's Graduate Program.
* Successful applicants must have achieved a minimum GPA of 2.8 (or equivalent) and above.
* Strong communication and interpersonal skills, with interest in client-facing work.
* As part of AECOM's commitment to Emiratisation and in compliance with UAE labour law, only
UAE Nationals with a family book will be considered for this role.
**Additional Information**
**About AECOM**
AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients' complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com.
**What makes AECOM a great place to work**
You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you'll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you've always envisioned. Here, you'll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.
As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.
**ReqID:** J
**Business Line:** Building Engineering
**Business Group:** DCS
**Strategic Business Unit:** ME and Africa
**Career Area:** Program & Project Management
**Work Location Model:** Hybrid
**Legal Entity:** AECOM MIDDLE EAST LIMITED DUBAI BRANCH
Graduate Specialist - Stakeholder Management
Posted 3 days ago
Job Viewed
Job Description
**Work with Us. Change the World.**
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We're one global team driven by our common purpose to deliver a better world. Join us.
**Job Description**
**_This opportunity is part of AECOM's Fursa Program and open exclusively to UAE Nationals holding a valid family book._**
**Join AECOM's Graduate Program!**
We are seeking a motivated and detail-oriented **Graduate Site Engineer** to join our Abu Dhabi team. This role offers an exciting opportunity to gain hands-on experience in the delivery of infrastructure and construction projects, working alongside industry experts in a collaborative environment. The successful candidate will support site supervision, quality control, and project coordination, contributing to the delivery of high-quality engineering solutions.
**Key Responsibilities**
+ Learn the day-to-day supervision and monitoring of construction activities to ensure compliance with project specifications, drawings, and quality standards.
+ Support the preparation and review of technical documentation, reports, and site records.
+ Collaborate with senior engineers, contractors, and other stakeholders to ensure smooth project delivery.
+ Conduct inspections and report on progress, safety, and quality issues.
+ Assist in resolving on-site technical challenges under the guidance of senior engineers.
+ Participate in regular site meetings and provide input on construction progress and potential improvements.
+ Ensure compliance with AECOM's health, safety, and environmental policies.
+ Participate in quality control processes and ensure adherence to safety regulations
**Qualifications**
**Minimum Requirements**
+ Bachelor's Degree in Civil Engineering, Electrical or Mechanical Engineering, or Construction Management, or a related discipline.
+ Candidates must be recent 2024 or 2025 graduates to be eligible for AECOM's Graduate Program.
+ Successful applicants must have achieved a minimum GPA of 2.8 (or equivalent) and above.
+ Strong academic performance and a keen interest in site-based engineering work.
+ Basic understanding of engineering principles, construction methods, and project management.
+ Available to start September 2025.
+ **As part of AECOM's commitment to Emiratisation and in compliance with UAE labour law, only UAE Nationals with a family book will be considered for this role.**
**Additional Information**
**About AECOM**
AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients' complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com.
**What makes AECOM a great place to work**
You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you'll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you've always envisioned. Here, you'll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.
As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.
**ReqID:** J
**Business Line:** Transportation
**Business Group:** DCS
**Strategic Business Unit:** ME and Africa
**Career Area:** Engineering
**Work Location Model:** On-Site
**Legal Entity:** AECOM MIDDLE EAST LIMITED ABU DHABI
Senior Specialist - Stakeholder Management
Posted 1 day ago
Job Viewed
Job Description
AECOM are currently seeking a Senior Stakeholder Specialist to be based in Dubai. The successful candidate will coordinateplanning efforts affecting impacted stakeholders for all project plans including governance and communication with end users and stakeholders to maintain a consistent and accurate message from project staff.
Responsibilities:
- Undertake tasks on relatively large projects under the general guidance of a Business Lead/PM.
- Responsible for developing Stakeholder relationships as a face of AECOM.
- Maintains the implementation of the stakeholder(s) management register and updates as required.
- Strong knowledge of planning processes is required to coordinate with the authorities and government entities for clarifications justifications and permits from statutory authorities.
- Facilitates business leads design engineers and project managers with the overall permitting process to secure required approvals NOCs and project permits.
- Ensures PMs deliver required documents on schedule and in accordance with Authorities requirements guidelines and standard specifications.
- Coordinates with Government authorities regarding project submissions revisions clarifications approvals justifications and approvals by statutory authorities.
- Reviews all document completion processes to be submitted as required by the local authorities on behalf of AECOM.
- Monitors project progress periodically updates status via dashboards and notifies the PM/ business lead of any potential risks in the permitting process that could impact the schedule.
- Should hold current links at senior levels with Government and Utility providers.
Qualifications :
- B. Sc or BEng in Architecture or Engineering
- Local Authority Engineer registration preferred
- Working towards or attaining membership of a professional body (PMP etc) preferred
- Minimum 8 years postundergraduate experience
Additional Information :
About AECOM
AECOM is the worlds trusted infrastructure consulting firm delivering professional services throughout the project lifecycle from advisory planning design and engineering to program and construction management. On projects spanning transportation buildings water new energy and the environment our public and privatesector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise a culture of equity diversity and inclusion and a commitment to environmental social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom and @AECOM.
Freedom to Grow in a World of Opportunity
You will have the flexibility you need to do your best work with hybrid work options.Whether youre working from an AECOM office remote location or at a client site you will be working in a dynamic environment where your integrity entrepreneurial spirit and pioneering mindset are championed.
You will help us foster a safe and respectful workplace where we invite everyone to bring their whole selves to work using their unique talents backgrounds and expertise to create transformational outcomes for our clients.
AECOM provides a wide array of compensation benefits and wellbeing programs to meet the diverse needs of our employees and their families. Were the worlds trusted global infrastructure firm and were in this together your growth and success are ours too.
Join us and youll get all the benefits of being a part of a global publicly traded firm access to industryleading technology and thinking and transformational work with big impact and work flexibility.As an Equal Opportunity Employer we believe in each persons potential and well help you reach yours.
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Contract
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About the latest Stakeholder management Jobs in United Arab Emirates !
Project Coordinator - Permitting and Stakeholder Management
Posted 1 day ago
Job Viewed
Job Description
The Permitting and Stakeholder Manager plays a critical role in ensuring timely approvals and permits for engineering and infrastructure projects. This position involves coordinating across internal teams and government entities, managing all aspects of permitting, and ensuring compliance with local regulations.
Key Responsibilities:- Develop and implement stakeholder engagement strategies to identify, map, and engage relevant stakeholders (government entities, clients, communities, utilities, developers).
- Facilitate regular meetings, workshops, and coordination sessions with key stakeholders and serve as the primary liaison between the project team and regulatory/government authorities.
- Manage stakeholder expectations, address concerns, and ensure alignment of project objectives.
- Oversee the planning, preparation, submission, and tracking of all permits and approvals required for the project lifecycle.
- Maintain an up-to-date permit register for tracking applications, renewals, and expirations.
- Coordinate with design, HSE, and construction teams to ensure compliance with local regulations and standards.
- Keep detailed records of stakeholder communications, approvals, and correspondence.
- Prepare and submit progress reports related to stakeholder engagement and permitting status.
- Bachelor's degree in Civil Engineering, Urban Planning, or related discipline.
- 10 years of experience in stakeholder coordination or permitting roles within engineering consultancies in the UAE.
- Exceptional collaborative skills, ability to meet tight deadlines in a dynamic environment, and a keen eye for detail and excellence.
Relationship Management
Posted 1 day ago
Job Viewed
Job Description
To assist the Senior Area Manager in business development initiatives, especially during marketing calls, by attending to all matters and customers in CBG related to the assigned credit portfolio.
To strive for business development through contacts and visits to new and existing customers under guidance from seniors.
To successfully manage the assigned credit risk.
To guide Relationship Officers in the effective management of their respective portfolios.
Credit Portfolio Management: To manage and monitor the assigned corporate credit portfolio, ensuring it remains regular at all times and that earnings from each relationship are maximized.
Business Development: To develop business by marketing to new clients, maintaining close contact with customers to understand their business needs, and keeping seniors updated to augment business volume and adjust the bank's strategy on a case-by-case basis to protect the bank's interests.
Operation & Administrative Support: To supervise, guide, and assist SROs and ROs in discharging their duties smoothly. To support the corporate support team and operations staff in operational and back-office matters related to corporate clients in the portfolio, ensuring good customer service.
Job Context: The job holder is required to conduct business development activities to contribute towards the achievement of the Area Corporate sales target. The job holder must monitor the credit portfolio and use technical knowledge to identify irregularities.
Problem Solving & Innovation: To understand client requirements, identify business opportunities, recognize early warning signs in accounts, and adapt client requests to bank procedures.
Own a CarAny
Have Driving LicenseAny
Job Skills: Knowledge of banking operations, branch processes, strong sales record, excellent interpersonal skills, 5-7 years of corporate banking experience, good PC skills, strong communication skills in English, Arabic an advantage, ability to interact effectively at all levels.
About The Company: Mackenzie Jones Middle East specializes in HR, marketing, finance, sales, secretarial support, management consulting, and engineering recruitment. Based in Dubai since 2006, covering GCC and Levant countries, known for honesty, commitment, and results. Specialties include HR, finance, marketing, sales, secretarial, executive search, banking, financial services, management consulting, and engineering.
#J-18808-LjbffrClient Relationship Management
Posted 1 day ago
Job Viewed
Job Description
Company:
Description:The Client Relationship Management - Analyst will play a crucial role in enhancing client satisfaction and loyalty by providing exceptional support and analysis to our client relationship management team. This position involves collaborating with various internal departments to ensure that client needs are met effectively and efficiently. The ideal candidate will possess strong analytical skills excellent communication abilities and a proactive approach to problem-solving.
We will count on you to:
- Serve as a primary point of contact for clients addressing inquiries and resolving issues in a timely manner to ensure a positive client experience.
- Analyze client data and feedback to identify trends insights and opportunities for improvement in service delivery and client engagement.
- Prepare and present regular reports on client satisfaction metrics account performance and relationship health to management and stakeholders.
- Work closely with cross-functional teams including sales marketing and operations to align client needs with company offerings and initiatives.
- Maintain accurate records of client interactions feedback and action items in the CRM system to ensure continuity and accountability.
What you need to have:
- Bachelors degree in Business Administration Finance or a related field.
- 0-1 years of experience in client relationship management customer service or a similar analytical role.
- Strong analytical and problem-solving skills with the ability to interpret data and make data-driven decisions.
- Excellent verbal and written communication skills with a focus on building relationships and influencing stakeholders.
- Proficiency in Microsoft Office Suite (Excel PowerPoint Word).
- Ability to work independently and collaboratively in a fast-paced environment.
- Strong organizational skills and attention to detail.
What makes you stand out:
- A proactive approach to problem-solving and a willingness to learn and develop further.
- Strong interpersonal skills to effectively collaborate with team members and clients.
- A commitment to delivering high-quality work and supporting the overall success of the client relationship management team.
Required Experience:
IC
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