3 Administration Specialist jobs in the United Arab Emirates

Help AG is looking for a talented and enthusiastic Office Administration & Guest Relations Specialist (UAE National) who will

be supporting office operations team with diligent and efficient administrative contribution with a focus on customer visits, meetings & conferences. With a positive and friendly personality, the role brings up own ideas and takes proactive ownership. The role is key for maintaining an enjoyable, presentable, and professional workplace. The role will ensure a great visitor experience in high-profile customer visits including VIP guests. The position will also support various other departments within different duties and administrative aspects.

Responsibilities

Office Administration

• Maintain a clean and presentable office environment.

• Keep control of supplies, stationery and equipment for office and replenish in time.

• Coordinate improvements and repair as required by coordinating internal and external teams.

• Order and arrange refreshments and catering for visits and meetings.

• Always ensure fully functional equipment by completing preventive maintenance requirements; calling for repairs; coordinating with internal teams.

• Oversee corporate contracts with service providers including maintenance, catering, etc. review / negotiation / renewal.

Visitor Management

• Take ownership on customer visits from A-Z and ensure a smooth experience from arrival till departure; coordinate with internal and external parties as required.

• Greeting and guidance of visitors to our office.

• Ensure presentability of office, facilities, and team.

• Personally receive and guide visitors providing a positive and memorable experience.

• Remain available and attentive throughout the entire visit.
  

Administrative Support

• Document processing and coordination for document completion, signature, filing as per the processes.

• Ensure compliance of documents and communication with the highest standards in appearance and content.

• Follow up, update and report on corporate / operations projects.

• Update electronic internet and intranet systems with news and information.

• Research information as required and draft correspondence; create reports.

• Arrange for employee office supplies, business cards, mobile phones as required.

• Manage employee enrollment in corporate (group) systems for access.
  

Operations Team Support

• Coordinate trainings with vendors / customers internally and in projects.

• Verify completeness and close projects in our internal systems based on agreed criteria.

• Conduct project / customer satisfaction surveys via email and telephone.

• Arrange for planned technical appointments with customers.

• Analyze internal data and create reports as required.
  

Qualifications & Skills

• UAE National candidates with family book will be preferred for this role.

• Experience in personal customer service with business clients.

• Open-minded, friendly, welcoming, and helpful attitude.

• Very good and clear English &Arabic.

• Solid skills in Microsoft Office.

• Good communication skills for business requirements.

• Loves dealing with people.

• Reliability and strict Confidentiality.

• Flexible work approach, based on the job requirements.

• Well-organized work style, highest accuracy.

• Problem-solving focus.

• Team player with high level of dedication.

• Taking ownership.

Benefits

• Health insurance with one of the leading global providers for medical insurance

• Career progression and growth through challenging projects and work

• Employee engagement and wellness campaigns activities throughout the year

• Excellent learning and development opportunities

• Inclusive and diverse working environment

• Flexible/Hybrid working environment

• Open door policy

About Us

Help AG is the cybersecurity arm of e& enterprise (formerly Etisalat Digital) and provides leading enterprise businesses across the Middle East with strategic consultancy combined with tailored information security solutions and services that address their diverse requirements, enabling them to evolve securely with a competitive edge.

Present in the Middle East since 2004, Help AG was strategically acquired by e& (formerly Etisalat Group) in 2020, hence creating a cybersecurity and digital transformation powerhouse in the region.

Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and maintaining its focus on all aspects of cybersecurity.

With best of breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.

#J-18808-Ljbffr

**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road, Business Bay, Dubai, United Arab Emirates, United Arab Emirates, VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about moving items from one place to another. Instead, we want to build an experience that is memorable and unique - and each position contributes to making that possible for our guests. At our hotels, Runners work across departments to ensure that guests and associates have what they need at the point in time when they need it. Whether delivering items directly to guests in their room or providing support to housekeeping, engineering, banquets, restaurants, the front office, or other areas that need assistance, our Runners move about their space to get the job done. They are critical to ensure smooth operations throughout the entire hotel.
No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Runners will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps), ensure they have what they need to do their work (read and visually verify information in a variety of formats, including small print; visually inspect tools, equipment, or machines), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 55 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all of these things well, and other reasonable job duties as requested, is critical for Runners - to get it right for our guests and our business each and every time.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.