138 Administrative Officer jobs in the United Arab Emirates

Administrative Officer

Dubai, Dubai Criticalservices

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Address: 12th floor, Damac business tower, Business bay, Dubai

Administrative Officer Job Description:

We are currently seeking a skilled and proactive Administrative Officer to join our team and play a key role in ensuring the efficient and smooth operation of our office and administrative functions.

If you’re a motivated and well-organized individual with a passion for administrative excellence, we encourage you to apply. Join us in contributing to the efficient operation of our organization.

About CFS:

Critical Facilities Management Services LLC (CFS) belongs to MDS SI Holding, part of MIDIS Group. CFS is a leading provider of specialized services for critical infrastructure and facilities. With a commitment to reliability, efficiency, and safety, we offer a wide range of solutions tailored to the unique needs of industries that rely on uninterrupted operations, such as data centers, healthcare facilities, telecommunications networks, financial institutions, and more.

Responsibilities:
  1. Manage and coordinate administrative tasks, including document preparation, filing, and record-keeping.
  2. Organize and schedule meetings, appointments, and events, both internally and with external partners.
  3. Assist in the preparation of reports, presentations, and correspondence for management.
  4. Handle incoming calls, emails, and inquiries, directing them to the appropriate team members.
  5. Support HR functions, such as onboarding, employee records maintenance, and leave tracking.
  6. Maintain office supplies inventory, order supplies, and oversee office equipment maintenance.
  7. Assist in budget tracking, expense reporting, and invoicing.
  8. Coordinate travel arrangements and accommodation for staff when required.
  9. Collaborate with various teams to ensure smooth communication and coordination.
  10. Uphold and enforce company policies and procedures.
Preferred Qualifications:
  1. Bachelor's degree in Business Administration, Management, or a related field (or equivalent experience).
  2. 3 years of experience in administrative roles, with a strong track record of organization and efficiency.
  3. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  4. Excellent communication and interpersonal skills.
  5. Attention to detail and ability to multitask effectively.
  6. Strong problem-solving skills and the ability to work independently.
  7. Familiarity with HR processes and basic financial tasks is a plus.
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Full time

Dubai, UAE

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Administrative Officer / Coordinator

Dubai, Dubai NAFFCO FZCO

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Job Description

  • Manage and coordinate daily office operations, ensuring smooth workflow and efficient resource allocation.
  • Oversee and maintain office supplies inventory, proactively anticipating needs and managing procurement processes to avoid disruptions.
  • Coordinate and schedule meetings, appointments, and travel arrangements, optimizing itineraries for efficiency and cost-effectiveness.
  • Prepare and distribute internal and external communications, including memos, reports, and presentations, ensuring accuracy and professionalism.
  • Handle incoming and outgoing correspondence, including mail, emails, and phone calls, directing inquiries appropriately and maintaining confidentiality.
  • Maintain and update electronic and physical filing systems, ensuring organized and readily accessible records for easy retrieval.
  • Assist in budget preparation and monitoring, tracking expenditures and providing financial reports to support informed decision-making.
  • Support onboarding and orientation processes for new employees, ensuring a welcoming and informative introduction to the organization.
  • Liaise with vendors and service providers, negotiating contracts and managing relationships to secure favorable terms and quality services.
  • Provide administrative support to senior management, including preparing documents, managing schedules, and coordinating projects.
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Administrative Officer - UAE National

TGC Middle East

Posted 4 days ago

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The Role
This opportunity is with a well-known Educational Institute in the UAE. -Serve as the primary point of contact for the Chancellor’s Office, managing communications with internal departments, senior management, faculty, students, and external stakeholders. -Handle all office operations including screening calls, managing correspondence, greeting visitors, and addressing inquiries in a professional and timely manner. -Maintain effective communication channels by conveying instructions, updates, and decisions on behalf of the Chancellor and providing regular feedback on key matters. -Organize and coordinate meetings, events, and special functions — managing schedules, logistics, agendas, minutes, and follow-up actions. -Draft, review, and edit correspondence, reports, and other official documents, ensuring accuracy and confidentiality. -Manage the scheduling and coordination of high-level appointments, travel arrangements, and related logistics. Maintain and update office records, databases, and filing systems to ensure information accuracy and accessibility. -Oversee and support junior staff or student trainees engaged in administrative tasks, providing guidance and direction as needed. -Manage office supplies, resources, and equipment to ensure efficient daily operations. -Participate in professional development programs, workshops, and other learning opportunities to enhance skills and knowledge. -Perform other related duties as assigned.

Requirements
-Bachelor’s degree in any related field -5 years of relevant administrative experience -Basic understanding of budgeting and fiscal management principles. -Proficiency in drafting and editing correspondence and official documents.

About the company
TGC Consulting is a Human Resources Solutions provider based in Dubai, UAE. We provide Recruitment & HR Outsourcing services to organizations services tailored to meet the needs of organizations across various industries across the Middle East. At TGC Consulting, we are more than just a Recruitment company we are your strategic partner in talent management. Our team comprises industry experts who are passionate about aligning exceptional talent with organizational needs. Our Services include Executive Search - Permanent Recruitment / Emiratisation & Saudization. Staffing & Outsourcing- Contract Staffing & RPO
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Administrative Officer (fresh graduate) - Arabic speaking (female)

Abu Dhabi, Abu Dhabi Yazwaamanpower

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Job Brief:

Roles & Responsibilities:

  1. Maintain and update company databases.
  2. Organize a filing system for important and confidential company documents.
  3. Answer queries by employees and clients.
  4. Update office policies as needed.
  5. Book meeting rooms as required.
  6. Prepare reports and presentations with statistical data, as assigned.
  7. Excellent written and verbal communication skills.
  8. Knowledge for tendering.

Employment Type: Full Time

Company Industry:

  • Recruitment
  • Placement Firm
  • Executive Search

Department / Functional Area: Administration

Keywords: Administrative Assistance, Administrative Officer

Education: 0-2 years Graduation

Company Overview:

Yazwaa Recruitment was founded to build a better service structure for the respective target market, ensuring manpower supply all over the UAE. Yazwaa aims to provide consistently excellent service to all our new and existing clients at all times.

Location:

Al Reem Island, City of Lights,
Addax Tower, 5107,
Abu Dhabi, UAE,
PO Box 47019

Contact:

  • +971
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Customer Service

Dubai, Dubai Galaxy Freight Pvt. Limited

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The candidate will be responsible for:

  1. Serving as the primary point of contact for the customers and all internal Galaxy offices.
  2. Relationship management with customers and developing an understanding of their business needs.
  3. Managing the end-to-end process of air export movement, by working closely with the customer and internal stakeholders.
  4. Proactively tracking the shipments and notifying the customers whenever required.
  5. Communicating the changes/deviations from the earlier devised plan, post discussion with the team, to avert risks in routing or movement.
  6. Resolving customer issues by engaging suitable stakeholders.
  7. Monitoring booking trends and following up with customers to increase sales and optimize the customer service experience.
  8. Maintaining accurate records and documentation and ensuring compliance with all relevant regulations and standards.
Apply for this Position

Job Type: Full Time

Job Location: Dubai

Basic required skills:

  • Excellent communication and interpersonal skills.
  • Fluent in Hindi and English (oral and written).
  • Computer literate.
  • Familiar with MS Office tools.
  • Familiar with international logistics and freight forwarding (ocean/air & import/export).
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Data Entry (Customer Service) - Emirati Program

Dubai, Dubai Acoup Institute Inc.

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Data Entry (Customer Service) - Emirati Program

Job Description:

  • Serve customers in a timely and professional manner, ensuring to deliver excellent customer service.
  • Provide advice and guidance to the client to correctly answer their questions.
  • Ensure 100% data entry accuracy on all typing applications.
  • Achieve monthly target of 250 applications.
  • Guide and train new team members, setting the role model example.
  • Support when sick or on annual leave to ensure the customers are never waiting for staff.

Required Experience:

  • At least 1-2 years’ experience in customer service and government relations.

Required Education & Qualification:

  • UAE passport & family book holder.
  • High school diploma or degree holder.

Skills Required:

  • Knowledge of UAE government processes and regulations.
  • Detail-oriented with the ability to manage multiple tasks efficiently.
  • Ability to work collaboratively with teams and independently handle government processes.

Any Additional Requirements:

  • Strong communication skills in both Arabic and English.
  • Excellent interpersonal and problem-solving skills.
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Representative - Customer Service

Dubai, Dubai WESCO

Posted 4 days ago

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Job Description

As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed.
**Responsibilities:**
+ Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints.
+ Process payments for cash account customers.
+ Research and resolve customer problems, acting as the customer liaison between other departments when necessary.
+ Back-up support to sales counter with walk in and telephone inquiries.
**Qualifications:**
+ High School Degree or Equivalent required
+ Associates' Degree (U.S.)/College Diploma (Canada) preferred
+ 2-4 years of relevant experience
+ Solid interpersonal skills that allow one to work effectively in a diverse working environment
+ Able to effectively communicate both verbally and in writing
+ Able to work well under pressure
+ Strong attention to detail
+ Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
+ Computer literate, including effective working skills of MS Word, Excel, and e-mail
At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.
Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits ( and active community engagement, we create an environment where every team member has the opportunity to thrive.
Learn more about Working at Wesco here ( and apply online today!
Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.
_Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer._
_Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._
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Customer Service Representative

Dubai, Dubai Connex Emirates

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Job Description

Career Level : Junior Level

Salary : 3000

Industry : Customer Service

Last Date : February 28, 2025

Location : Dubai

Customer Service Representative

We are looking for a friendly and professional Customer Service Representative to join our team. If you have excellent communication skills and a passion for helping customers, we encourage you to apply!

Key Responsibilities
  • Assist customers with inquiries, complaints, and service requests.
  • Provide information about products and services.
  • Handle phone calls, emails, and live chat support.
  • Process orders, returns, and exchanges efficiently.
  • Maintain customer records and update databases.
  • Resolve customer issues with a positive and problem-solving approach.
  • Ensure high levels of customer satisfaction.
Requirements
  • Previous experience in customer service is a plus.
  • Strong verbal and written communication skills.
  • Ability to handle multiple tasks and work under pressure.
  • Good problem-solving and interpersonal skills.
  • Proficiency in Microsoft Office and CRM systems is an advantage.
  • Willingness to work flexible shifts, including weekends and holidays.
What We Offer
  • Competitive salary and performance-based incentives.
  • Career growth and professional development opportunities.
  • Friendly and team-oriented work environment.
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Customer Service Supervisor

Dubai, Dubai Iiqaf

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Overview

The IIQAF Group of Companies is a global leader in providing services in the hospitality, information technology, tourism, insurance, and health care industries. Established in 1986, the company has grown to become a major player in the international market, with operations in the United Kingdom, Canada, Singapore, and the United Arab Emirates.

Job Summary:

We are seeking a dedicated and experienced Customer Service Supervisor to join our esteemed organization. This pivotal role will focus on overseeing our customer service team, ensuring that exemplary service is provided to all clients and customers, while also driving continuous improvement initiatives. The ideal candidate will possess strong leadership skills and an extensive background in customer service management. As a Customer Service Supervisor, you will be responsible for fostering a positive working environment that encourages team collaboration and professional development. You will implement effective strategies and processes to enhance customer satisfaction and loyalty, while also managing and mitigating any potential customer-related issues. This position requires a strong commitment to excellence, as well as the ability to communicate effectively with both customers and team members. You will play a critical role in shaping the customer experience, and as such, your ability to lead by example and ensure our service standards are met will be paramount. If you are passionate about customer service, possess substantial supervisory experience, and are committed to delivering outstanding results, we invite you to apply and join our dynamic team, where your contributions will make a significant impact.

Responsibilities
  • Supervise and guide the customer service team to deliver high-quality support and service.
  • Develop and implement customer service policies and procedures to enhance service delivery.
  • Monitor team performance metrics and provide regular feedback and coaching to team members.
  • Handle escalated customer inquiries and complaints in a professional manner, ensuring a satisfactory resolution.
  • Conduct regular training sessions for staff to enhance their customer service skills and product knowledge.
  • Compile and analyze customer feedback, utilizing data to improve service processes.
  • Collaborate with other departments to address customer needs and improve overall customer satisfaction.
Requirements
  • Bachelor’s degree in Business Administration, Management, or related field preferred.
  • Minimum of 3 years’ experience in a customer service role, with at least 1 year in a supervisory position.
  • Proven ability to manage and lead a team effectively, promoting a positive and productive work culture.
  • Exceptional communication skills, both verbal and written, with a strong emphasis on customer interaction.
  • Proficiency with customer service software, CRM systems, and Microsoft Office Suite.
  • Strong problem-solving skills and the ability to make decisions rapidly and effectively.
  • Ability to work flexible hours, including evenings and weekends, as required.
  • Accommodation
  • Transportation
  • Health insurance
Qualifications

High School / Bachelor Degree

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Customer Service Agent

Dubai, Dubai Presentail SA

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Overview

Presentail is looking for a customer service representative to join our team in our Al Barsha shop. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.

Responsibilities
  • Manage inbound customer communications: Answer incoming calls and emails to address customer questions, requests and issues.
  • Consult on customer success: Advise customers on how to successfully leverage the product/service based on their unique needs.
  • Maintain working product knowledge: Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.
  • Track interactions in CRM: Record customers interactions in internal system for cross-functional awareness and relationship development.
Requirements
  • Bachelor’s degree or equivalent
  • 1-2 years proven experience in supporting client success
  • Excellent written and verbal communication skills
  • Ability to address complaints and issues with effective solutions and a positive attitude
  • Passion for delighting customers with above and beyond service
  • Excellent time-management and prioritization skills
  • Familiarity with CRM system
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