4 Administrative Operations jobs in the United Arab Emirates

Assistant Manager - Business Process Improvement Dubai

Dubai, Dubai Gulf Marketing Group (GMG Group)

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Job Description

Who we are:

GMG is a global well-being company retailing, distributing, and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties, and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun & Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, and international brands like Nike, Columbia, Converse, Timberland, Vans, Mama Sita's, and McCain.

What you'll be doing:

The BPI Assistant Manager for Process, Policies, and Internal Controls will be instrumental in supporting the design, implementation, and monitoring of efficient processes, policies, and internal controls throughout the organization. The ideal candidate will possess strong expertise in process optimization, compliance, and risk management, with a proven ability to collaborate effectively across business units within GMG. This role requires a highly motivated individual and a change leader who is passionate about driving digital transformation and enhancing operational efficiency while ensuring policy compliance and mitigating risks.

Core Responsibilities:

  1. Process Improvement and Optimization:
    • Assist in identifying, evaluating, and implementing process improvements to increase efficiency, reduce costs, and enhance service quality.
    • Collaborate with cross-functional teams to map and streamline workflows, ensuring optimal use of resources and compliance with internal standards.
    • Conduct process assessments and audits to identify areas for improvement and recommend solutions to enhance productivity and mitigate risks.
  2. Policy Development and Implementation:
    • Assist in drafting, reviewing, and updating company policies and procedures to ensure compliance with regulatory requirements, industry standards, and organizational goals.
    • Ensure that policies are consistently applied across departments, and support teams in understanding and adhering to company policies.
    • Provide guidance to departments regarding policy interpretation and implementation.
  3. Internal Controls:
    • Support the design, implementation, and maintenance of internal control frameworks to safeguard company assets, ensure financial integrity, and prevent fraud or errors.
    • Conduct regular assessments of internal controls, identifying weaknesses or gaps, and work with relevant teams to develop corrective action plans.
    • Monitor compliance with established internal controls and provide recommendations for improvements as needed.
  4. Audit and Risk Support:
    • Assist in coordinating internal audits to ensure compliance with financial, operational, and regulatory standards.
    • Help prepare audit documentation and respond to audit inquiries in a timely manner.
    • Monitor and report on audit findings and assist with the implementation of corrective actions.
  5. Training and Awareness:
    • Conduct training sessions for staff on process improvements, policies, and internal controls to promote a culture of compliance and efficiency.
    • Provide ongoing support and clarification to departments regarding process and policy changes.
  6. Reporting and Documentation:
    • Prepare and present regular reports on process performance, policy compliance, and internal control assessments to senior management.
    • Maintain accurate records of policies, procedures, and control documentation to ensure traceability and accountability.

Functional/Technical Competencies:

  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and experience with process mapping tools or ERP systems (e.g., SAP) is a plus.
  • Understanding of regulatory requirements, industry standards, and best practices related to internal controls and process management.
  • Must have Business Process Re-engineering experience in Retail, Pharma Manufacturing, and/or FMCG sectors.
  • Prefer hands-on process optimization experience in relevant Business Units / functions.
  • Implementation of Automation / RPA techniques.

Educational Qualification:

  • Bachelor’s degree in business administration, Finance, Accounting, or a related field.
  • Relevant certifications (e.g., CPA, CIA, CISA, Six Sigma Green/Black belt) are a plus.

Why Join GMG?

At GMG, we're dedicated to nurturing a vibrant, inclusive, and engaging work environment that promotes growth, innovation, and well-being. Join us in our mission to inspire victories that make the world better – for our team, our consumers, and our communities.

If you're seeking a challenging role where you can make a significant impact, we'd love to hear from you. Apply today to become a part of our journey.

What we offer:

  • An opportunity to become part of diverse teams with international exposure
  • Comprehensive family medical insurance
  • Family residency sponsorship and flight allowances
  • Up to 30% discount in our premium retail sports brand stores
  • Up to 20% discount in our pharmacy chain
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Assistant Vice President - Office Management

Abu Dhabi, Abu Dhabi Aldar Group

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Job Description

Job Purpose:

The AVP – Office Management leads the day-to-day operations and helps shape the overall strategy for managing our corporate office spaces.

This role focuses on creating a smooth, safe, and welcoming workplace experience while supporting company goals and sustainability efforts.

As a key leader, the AVP ensures that office services run efficiently and reflect the highest standards of care, professionalism, and employee support.

Roles and Responsibilities:

• Lead the strategic direction for office management in alignment with company goals and growth.

• Oversee daily office operations, including space planning, facilities, security, and admin support.

• Drive modernization through smart office systems and workflow automation.

• Ensure prompt resolution of office-related requests and maintain high service standards.

• Foster a professional, efficient, and welcoming office environment.

• Manage and mentor a diverse team to promote accountability and continuous development.

• Coordinate with internal departments and vendors to maintain safety, compliance, and service quality.

• Develop and manage office service budgets, ensuring cost-effective delivery.

• Monitor key performance metrics such as service turnaround, space usage, and satisfaction.

• Represent the Office Management team in leadership meetings and cross-functional initiatives.

Related Years of Experience:

Min of 8+ years of experience in office management within a leading regional organization

Field of Experience:

• Experience in office/facility management or corporate operations

• Proven experience managing large, multi-location office environments and cross-functional teams

Technical and Interpersonal Skills:

• Executive-level communication and presentation skills

• Strong vendor and partnership negotiation skills

• Attention to detail with the ability to deliver under pressure

• Strategic planning and stakeholder engagement, high emotional intelligence and cultural sensitivity

Qualifications:

• Bachelor’s degree in business administration or equivalent is required

• Preferred certifications (optional): Facilities Management

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Front Desk Receptionist United Arab Emirates Office Management

Milkor Group

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Job Description

The Front Desk Receptionist is responsible for greeting visitors, managing incoming calls, handling inquiries, and providing administrative support to various departments. This role is essential for creating a welcoming atmosphere and ensuring that all front desk operations are handled professionally and efficiently.

United Arab Emirates Office Management Full Time

Front Desk Receptionist

Key Responsibilities:

  • Greeting and Welcoming:
    • Welcome visitors and clients with a friendly and professional demeanor.
    • Ensure all guests sign in and direct them to the appropriate person or department.
    • Provide information about the company and answer any questions visitors may have.
  • Telephone Management:
    • Answer and manage incoming phone calls promptly and courteously.
    • Redirect calls to appropriate personnel or take messages as needed.
    • Handle inquiries and provide basic information over the phone.
  • Administrative Support:
    • Assist with scheduling appointments and meetings.
    • Maintain the reception area, ensuring it is clean, organized, and stocked with necessary supplies.
    • Manage incoming and outgoing mail, courier services, and deliveries.
    • Assist with basic administrative tasks such as data entry, filing, and document preparation.
  • Visitor Management:
    • Coordinate with security to manage visitor access and ensure compliance with safety procedures.
    • Maintain visitor logs and issue visitor badges when required.
  • Customer Service:
    • Provide excellent customer service to all clients, visitors, and staff.
    • Handle any complaints or concerns professionally and escalate issues as necessary.
  • Coordination:
    • Liaise with various departments to coordinate front desk activities and facilitate smooth operations.
    • Assist with event planning and coordination when needed.
  • Qualifications:
    • Education: : High school diploma or equivalent. An associate degree or certification in office administration is a plus.
    • Experience: 1-2 years of experience in a receptionist, customer service, or administrative role.
    • Driver’s License: A valid UAE driver’s license
    • Skills:
      • Excellent communication and interpersonal skills.
      • Proficient in Microsoft Office Suite (Word, Excel, Outlook).
      • Strong organizational and multitasking abilities.
      • Ability to handle a busy front desk environment and manage multiple tasks efficiently.
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Project Management Office - Lead (PMO Lead)

Sharjah, Sharjah Unique Maritime Group

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Job Description

We are seeking an experienced PMO Lead to oversee the Project Management Office (PMO) for our operations in UG UAE. The role is responsible for ensuring cost-effective project delivery that meets client requirements, on time and within budget, while leading and developing the project management team.

Key Responsibilities
  • Project Delivery & Governance – Oversee the initiation and execution of all projects, ensuring adherence to scope, schedule, budget, and quality requirements.
  • Project Delivery & Governance – Act as Senior Project Manager on select projects while guiding and supporting other Project Managers.
  • Project Delivery & Governance – Review and approve project schedules, budgets, execution plans, and progress reports.
  • Project Delivery & Governance – Monitor project issues and risks, ensuring timely resolution and effective mitigation measures.
  • Project Delivery & Governance – Ensure effective project monitoring, control, and compliance with company processes and standards.
  • Project Delivery & Governance – Promote a culture of change management and continuous improvement across all project activities.
  • Project Delivery & Governance – Ensure timely and accurate preparation of project and financial reports.
  • Leadership & Team Development – Lead, mentor, and develop the Project Management Team to achieve high performance and operational excellence.
  • Leadership & Team Development – Set clear performance objectives, conduct quarterly reviews, and resolve non-performance issues promptly.
  • Leadership & Team Development – Assess training and career development needs, ensuring alignment with organizational goals.
  • Leadership & Team Development – Monitor workloads across the team to ensure schedules and deliverables are not impacted.
  • Stakeholder Communication – Ensure Project Managers maintain effective communication with internal teams and external clients.
  • Stakeholder Communication – Prepare and deliver clear progress and activity reports for senior management and clients.
  • Stakeholder Communication – Consult and collaborate with stakeholders to align project specifications and expectations.
  • Compliance, Ethics & Safety – Uphold company policies, procedures, and regulatory requirements in line with the Unique Hydra Quality & Safety Manual.
  • Compliance, Ethics & Safety – Lead by example in maintaining high ethical standards, corporate governance, and professional conduct.
  • Compliance, Ethics & Safety – Ensure compliance with QSHE, ISO standards, and foster a ZERO HARM safety culture.
  • Compliance, Ethics & Safety – Exercise authority to stop work if unsafe conditions are observed and report to HSE or management.
Qualifications, Skills and Experience

Academic Qualification: Relevant tertiary qualification in Engineering and Project Management.

Experience:

  • Minimum 10 years of proven experience in Project Management, including at least 5 years in a Lead or Senior PM capacity.
  • Demonstrated experience managing complex, multi-disciplinary projects within budget and schedule constraints.
  • Strong track record of leading project teams and ensuring successful delivery of client specifications.

Core Skills & Competencies

  • People Management – Ability to lead, mentor, and develop project management teams.
  • Project Engineering & Project Management Expertise – Skilled in planning, execution, and monitoring of projects across multiple disciplines.
  • Leadership & Delegation – Capable of driving performance, assigning responsibilities effectively, and building a high-performing culture.
  • Communication & Interpersonal Skills – Outstanding ability to engage with internal and external stakeholders, present proposals, and influence decisions.
  • Problem-Solving & Analytical Thinking – Strong ability to resolve complex project issues and make data-driven decisions.
  • Collaboration & Team Development – Promotes teamwork, empathy, and a collaborative work environment.
  • Organizational Skills – Adept at managing multiple priorities, maintaining focus under pressure, and ensuring timely project delivery.
  • Integrity & Professionalism – Demonstrates high ethical standards and commitment to quality and safety.

Join Unique Group and Shape the Future of Engineering & Technology. Unique Group, a global leader in subsea technology and engineering, is driven by innovation and a commitment to excellence. Guided by our core values—Curious, Conscious, Committed—we encourage our team to break new ground in the subsea industry. Whether you’re leading projects or driving innovation, your contributions will have a global impact. Join us and make your mark at Unique Group. Apply today!

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