61 Administrative Support jobs in Abu Dhabi

Administrative Support Specialist Role

This is a key position within our organization, requiring an individual to provide administrative support across various departments. The role involves ensuring smooth operations and compliance with internal policies.

Main Responsibilities:

• Carry out general administrative tasks such as filing, data entry, and document management.
• Coordinate meetings, take minutes, and follow up on action items.
• Support human resources functions including employee onboarding, leave management, and maintaining accurate records.
• Liaise with internal teams to ensure seamless communication and workflow.
• Evaluate and maintain organizational policies and UAE labor laws.
• Assist in preparing reports and presentations for the team.

Required Qualifications and Skills:

• Bachelor's degree in Business Administration or a related field.
• Excellent communication skills in English and Arabic.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).
• Strong organizational and time-management abilities.
• Candidates with recent graduation are encouraged to apply.

We are seeking a detail-oriented and proactive professional to join our team as an Administrative Support Specialist.

The ideal candidate will provide comprehensive administrative support to the team and department heads, ensuring seamless day-to-day operations. This includes planning, coordinating, and executing internal and external events, maintaining records, schedules, and databases, and handling correspondence and meeting minutes.

1. Provide administrative support to the team and department heads.
2. Plan, coordinate, and execute internal and external events.
3. Maintain records, schedules, and databases.
4. Handle correspondence and meeting minutes.
5. Coordinate with vendors and stakeholders.

• UAE National with family book and UAE passport.
• Bachelor's degree in Business Administration or related field.
• At least 3 years of experience in administration or event coordination.
• Strong organizational and multitasking skills.
• Proficient in Microsoft Office applications.
• Excellent communication skills in English and Arabic.

This role offers the opportunity to work in a fast-paced, collaborative environment and contribute to the success of our organization.

If you are a highly organized Emirati professional who thrives in both administrative and event-related responsibilities, we encourage you to apply.

We are seeking a passionate and enthusiastic Customer Service Specialist to join our growing team in Abu Dhabi. You will be the first point of contact for our valued clients, providing exceptional service and ensuring a positive and informative experience.

Responsibilities:

• Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.
• Troubleshoot customer concerns and work towards swift resolutions.
• Provide accurate and up-to-date information about our products, services, and membership options.
• Process payments and manage customer accounts efficiently.
• Uphold company policies and procedures while ensuring a positive customer experience.
• Contribute to a positive and collaborative team environment.

Qualifications:

• Minimum 1 year of customer service experience (retail or wellness industry preferred).
• Excellent communication, interpersonal, and problem-solving skills.
• Strong written and verbal English fluency (Arabic a plus).
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work independently and as part of a team.
• Positive attitude, enthusiasm for the wellness and fitness industry, and a passion for helping others.

• Seniority levelAssociate

• Employment typeFull-time

• Job functionCustomer Service
• IndustriesWellness and Fitness Services

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Get notified about new Customer Service Specialist jobs in Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates.

Abu Dhabi Emirate, United Arab Emirates 3 weeks ago

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 4 days ago

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 1 month ago

Abu Dhabi Emirate, United Arab Emirates 1 week ago

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 1 year ago

Abu Dhabi Emirate, United Arab Emirates 7 hours ago

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 3 months ago

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 4 days ago

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 5 months ago

Abu Dhabi Emirate, United Arab Emirates 1 day ago

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 1 month ago

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 14 hours ago

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 2 months ago

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 2 months ago

Abu Dhabi Emirate, United Arab Emirates 3 weeks ago

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 6 days ago

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 2 months ago

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 5 months ago

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 6 days ago

Abu Dhabi Emirate, United Arab Emirates 6 days ago

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As a Customer Service Executive, you will be the essential link between the company and its clients, ensuring that all interactions reflect the company's commitment to excellence. You will handle customer queries, resolve complaints, and ensure the delivery of outstanding services that meet or exceed client expectations. Your goal is to provide a seamless service experience that builds long-term customer relationships and fosters customer loyalty. This position requires excellent communication skills, empathy, and the ability to work in a fast-paced environment. You'll be part of a dynamic team, and your insights will be valuable for identifying opportunities for improvement and enhancing the overall customer experience.

As a Customer Service Executive, you will be the essential link between the company and its clients, ensuring that all interactions reflect the company's commitment to excellence. You will handle customer queries, resolve complaints, and ensure the delivery of outstanding services that meet or exceed client expectations. Your goal is to provide a seamless service experience that builds long-term customer relationships and fosters customer loyalty. This position requires excellent communication skills, empathy, and the ability to work in a fast-paced environment. You'll be part of a dynamic team, and your insights will be valuable for identifying opportunities for improvement and enhancing the overall customer experience.

• Respond promptly to customer inquiries and provide accurate information or solutions.
• Handle and resolve customer complaints professionally and efficiently.
• Identify and escalate complex issues to appropriate departments as necessary.
• Maintain comprehensive records of customer interactions and transactions effectively.
• Communicate with customers through various channels such as emails and calls.
• Provide useful feedback and suggestions to improve customer service practices.
• Collaborate with colleagues to improve the overall customer service experience.
• Stay updated with product knowledge to respond to customer queries accurately.
• Process orders, applications, and requests as part of routine job functions.
• Follow up with customers to ensure their inquiries are fully resolved.
• Track and analyze customer trends to anticipate needs and deliver solutions.
• Contribute to the achievement of customer satisfaction goals and metrics.

• Previous experience in a customer service or support role is preferred.
• Excellent verbal and written communication skills are essential.
• Strong problem-solving skills with acute attention to detail.
• Ability to handle difficult customers and manage stressful situations calmly.
• Proficient in using customer service software and Microsoft Office applications.
• Strong organizational skills with the ability to multitask effectively.
• High school diploma or equivalent; further education is a plus.

Company Industry

• Recruitment
• Placement Firm
• Executive Search

Department / Functional Area

• Helpdesk
• Customer Service
• Telecalling

Keywords

• Customer Service Executive

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We are seeking a skilled and customer-focused Waiter/Waitress to join our team in Dubai. As a Waiter/Waitress, you will be responsible for delivering top-notch service in a fast-paced restaurant environment.

Key Responsibilities:

• Greet and serve guests with warmth and professionalism
• Provide detailed menu knowledge, including allergy and ingredient information
• Take accurate food and beverage orders using POS or order slips
• Communicate order details clearly to kitchen staff
• Upsell additional menu items and promotions
• Set up tables with linens, glasses, and silverware
• Ensure the dining area remains clean, tidy, and well-presented
• Deliver food and beverages promptly and accurately
• Handle billing and process payments efficiently
• Attend pre-shift briefings and stay updated on menu changes
• Adhere to all food safety and hygiene protocols
• Create memorable dining experiences that keep guests coming back

To be successful as a Waiter/Waitress, you will need:

• 1 year of proven experience as a Senior Waiter/Waitress
• Fluent in English (Arabic, Russian, or Turkish is a bonus)
• Excellent communication and presentation skills
• High energy, attention to detail, and a team player
• Ability to work shifts and weekends in a fast-paced environment
• Hands-on experience with POS systems and billing
• Knowledge of food service etiquette and hygiene standards

As a member of our team, you can expect:

• Competitive salary and regular performance reviews
• Performance-based bonuses and quarterly incentive programs
• Positive and inclusive work culture, celebrating diversity, creativity, and teamwork
• Career growth opportunities and continuous learning and skill development
• Annual air ticket allowance, comprehensive health insurance, life insurance, and employment visa provided
• Leave salary paid annual leave, fun team-building events and adventures, gratuity, end-of-service benefits, employee recognition programs, festival and birthday celebrations, staff meals, and dining discounts
• Referral bonuses for bringing great talent

At our company, we value our employees and strive to create a supportive and innovative work environment. If you are passionate about hospitality and guest satisfaction, we encourage you to apply.

We are seeking a dedicated professional to fill the position of Manager- CCS. This role will involve providing exceptional customer service and support to our clientele, allowing them to focus on business growth and building new relationships.

• Provide operational and administrative support to clients, ensuring timely and accurate fulfillment of their needs.
• Act as a liaison between clients and internal departments, enhancing the client experience through excellent communication and problem-solving skills.
• Assist in the preparation of statements and reports, contributing to the identification of opportunities for continuous improvement and sustainability of systems, processes, and practices.
• Contribute to providing excellent customer experience by handling customers directly or indirectly, managing service and complaints, and putting the customer first through Customer First Behaviours.

• University degree in finance or banking.
• Minimum 3 years experience in a bank with an exposure to banking operations.
• Good working knowledge of back-office operating procedures, including T24, BPMS, SharePoint, and Microsoft Office applications.
• Excellent communication skills both in written and spoken at all levels.
• Analytical, self-motivated, energetic, flexible, dynamic, problem-solver ready to work in a challenging environment.

Full-time

No

Job Title: Customer Service Representative

• Conduct customer needs assessments to recommend suitable asset and liability products.
• Process loan product applications, collaborating with relevant departments for approval.
• Resolve customer inquiries and facilitate account openings online or in-person.
• Develop strategies to increase customer balances through targeted promotions.
• Identify premium program opportunities by referring customers to lounges and centers.
• Educate customers on automated channels like ATMs, call centers, and online banking.
• Strengthen relationships through personal interactions and referrals.
• Collaborate with colleagues to maintain high customer satisfaction standards.
• Achieve targets for online & mobile banking adoption by promoting automated channels.
• Emphasize customer-centric methodologies to ensure exceptional service delivery.

Key Responsibilities

Establish sales targets in consultation with the retail sales manager and branch manager.

Ideal Candidate Profile

Qualifications:

• High School diploma required.
• At least 2 years of relevant experience in banking, familiarizing oneself with products and policies.

Deliver exceptional customer service to meet and exceed client expectations.

Maintain a high level of professionalism and provide timely resolutions to all client inquiries.

Act as the primary point of contact for clients, responding to their queries in a prompt and courteous manner.

Utilize strong communication skills to effectively communicate with internal colleagues and business partners regarding client issues.

Provide payment confirmations or clarifications as required, ensuring seamless transactions.

Work collaboratively with the team to achieve set productivity and quality standards.

Identify areas for process improvement and contribute to the development of innovative solutions.

Ensure adherence to company policies and procedures, maintaining accurate records and files.

Develop and maintain strong relationships with clients, fostering trust and loyalty.

Assist in resolving complex client issues through effective negotiation and problem-solving skills.

Continuously develop and improve skills through training and professional development opportunities.

• Key Responsibilities:
• • Respond to all client enquiries relating to eligibility, plan benefit coverage, claims status, policy terms and conditions.
• • Communicate regularly with clients and our business partners regarding the insurance cover and related claims.
• • Provide payment confirmation or clarifications as required to clients.
• • Achieve / exceed set productivity and quality standards.
• • Interface effectively with internal colleagues and staff to resolve client issues.
• • Maintain accurate records and files as required.
• • Identify potential process improvements and make recommendations to Team Leader or Senior Officer.

Required Skills and Qualifications

Behavioral Skills:

• Networking

• Negotiation

• Communication

• Team player

• Attention to details

• Customer Focus

Education/Certifications:

• University Degree, preferably bilingual

Practical/Technical Experience:

• Graduate or experience of 1 or 2 years in customer service or tele sales, No insurance experience required

Computer Skills:

• MS Office, Computer Literate

• Actively sell/cross-sell asset and liability products to new and existing customers
• Prepare assess and recommend loan product applications and maintenance requests and forward for approval to Consumer Processing Unit
• Receive and process customer requests (e.g. account opening FAB online requests returned cheque delivery etc.)
• Encourage customers to build their balances with the bank in order to migrate to higher customer programs
• Generate leads for Elite and Elite Gold programs by referring eligible and potential customers to Elite lounges and centres
• Educate Classic and Advantage customers about automated channels including ATM call centre and NBAD online and promote their migration tothese channels
• Attract new customers to branch through personal relations and existing customer referrals
• Respond to call center regarding customer inquiries forwarded
• Meet individual sales targets
• Participate in and potentially lead daily retail sales team meetings
• Online & Mobile Banking: - Achieves monthly target to onboard customers to Online/Mobile application by actively encouraging all customers to usealternative channels such as ATM/CDM/Mobile/Online banking to reduce traffic in branch as well as call center calls & carryout onlinedemonstrationand assist with mobile app demo and customer download
• NPS: - Ensure assigned NPS target is achieved by representing FAB values and following customer obsessed methodology to ensure high level ofcustomerexperience at all times with zero customer complaints.
• Interaction with colleagues/ internal stakeholders and ensure completion of Mandatory trainings

Additional Information :

• High School graduated
• 2 years relevant experience in banking sector.
• Familiarity with bank products customer experience and related policies andprocedures

Remote Work :

No

Employment Type :

Full-time