What Jobs are available for Admissions Officer in the United Arab Emirates?

Leams Education is inviting applications from qualified & experienced candidates for the position of Assistant Admissions Officer for one of our well-reputed British Curriculum Schools located in Dubai. The potential candidate is expected to go the extra mile to meet enrolment targets by working closely with the marketing team to generate admission enquiries and convert leads to students’ enrollments. The Assistant Admissions Officer will serve as the first point of contact, handling all aspects of enrollments and admissions of students.

Requirements:

1. Ensure that student admission targets are achieved on an annual basis.
2. Responsible for meeting daily, weekly, and monthly targets.
3. Deliver outstanding customer service, maintaining strong communication with parents and building relationships.
4. Follow up on leads, responding to enquiries by phone and mail.
5. Update, maintain, and manage the student information database.
6. Ensure that registration of a student takes place with complete documentation.
7. Coordinate with academic staff and make arrangements for entrance assessments.
8. Communicate with parents on the up-to-date status of their wards' registration.
9. Liaise with KHDA coordinator to ensure all new students are registered.
10. Ensure all Parent School Contracts are signed.
11. Prepare a student capacity plan and ensure that the student count in each classroom is in line with KHDA.
12. Promote students after each academic year.
13. Process transfer certificates and coordinate with departments to complete the exit process.
14. Handle parental grievances as the first point of contact and assign concerns to the appropriate department.
15. Any other tasks assigned by the Line Manager or the Head of School.

Qualifications:

1. A degree or diploma is required.
2. Experience in UAE schools is required.
3. Demonstrable knowledge of British curriculum schools and student enrollment procedures.
4. Excellent communication skills in English.
5. Preferred candidates who can join immediately.

Admissions & Registration:

Manage the full registration cycle including new admissions, re-enrolments, and student withdrawals.

Ensure all registration processes comply with ADEK rules and guidelines .

Verify and process all student documents such as Emirates ID, passports, residence visas, and transfer certificates.

Maintain accurate student data in the school management system (e.g., Orison, or similar ERP).

Coordinate with the accounts department for fee clearance and registration payments.

Prepare and submit student registration reports and updates to ADEK’s eSIS (or TAMM) portal as required.

Liaise with parents for admission inquiries, documentation follow-up, and registration status updates.

Compliance & Reporting:

Ensure all student records meet ADEK documentation standards.

Support ADEK inspection requirements by preparing updated registration and enrolment reports.

Maintain confidentiality and accuracy of student information in both digital and paper formats.

Monitor and update class enrolment lists, student capacity, and waiting lists in coordination with section heads.

Customer Service & Coordination:

Provide excellent customer service to parents, ensuring a professional and welcoming registration experience.

Communicate effectively with parents, staff, and ADEK representatives.

Assist in organizing student orientation and registration-related events.

Support the admissions and marketing team in promoting school enrolments.

Bachelor’s degree in Business Administration, Education, or related field.

Minimum 3–5 years of experience in school registration or admissions within the UAE.

Strong knowledge of ADEK policies and procedures (mandatory).

Experience using school ERP systems (e.g., Orison, eSIS, Engage, etc.).

Familiarity with UAE visa, Emirates ID, and documentation requirements for student registration.

Excellent communication and interpersonal skills (Arabic and English preferred).

Strong organizational and record-keeping abilities.

Attention to detail and high level of accuracy in data management.

Ability to handle confidential information with integrity.

Proficient in MS Office (Excel, Word, Outlook) and database systems.

Customer service-oriented and able to work under pressure during peak registration periods.

Team player with a proactive and problem-solving attitude.

Reputable school group with 6 branches (American and British curriculum) in Abu Dhabi.

Collaborative and professional working environment.

Opportunity to contribute to school excellence and ADEK compliance standards.

We offer a competitive salary package and benefits as per UAE Labor Laws.

Job Title : Student Support Services Coordinator

Reporting Relationship: Director of Academic Affairs

Expected Starting Date: Monday, July 14, 2025

Job Status :Full time

Application Deadline: The position is open until filled

Located in Sharjah, United Arab Emirates, and following the successful launch of The Africa Institute in 2018, Global Studies University was established in 2023 as a non-profit institution for higher education by His Highness Sheikh Dr. Sultan bin Muhammad Al-Qasimi, Member of the Supreme Council and Ruler of Sharjah. Read more .

The Student Support Services Coordinator will be responsible for ensuring that students at the (GSU) receive the necessary support and guidance throughout their academic journey. This role involves managing day-to-day student services, including orientation, advising, and aiding academic, emotional, and logistical challenges. The coordinator will work closely with students, faculty, and administrative staff to develop and deliver a variety of programs and initiatives that contribute to student success and well-being.

Administrative Duties:

• Carries out all duties with a high degree of accuracy, attention and confidentiality
• Maintain accurate records of student interactions, support services, and outcomes
• Ensure all student service processes are followed in compliance with university policies
• Establishes, maintains and updates filing system and records
• Handles logistics of planned events, such as travel, accommodation, catering, bookings
• Assists in the preparation of lectures, seminars, and events

Student Orientation and Integration:

• Should be able to handle correspondence, such as letters, reports, memos, in both Arabic and English
• Act as a first point of contact for students, when requested, and should provide adequate support
• Interact effectively and professionally with all students and faculty inquiries and requests.
• Assist in providing the necessary information about the institute’s programs and services,
• Coordinate and facilitate orientation programs for new students, ensuring they are equipped with the necessary information and resources for a successful academic and social transition.
• Provide guidance on campus resources, academic expectations, and cultural integration for both local and international students.

Advising and Academic Support:

• Offer academic advising to students regarding academic policies, and academic resources
• Work closely with faculty and other academic departments to identify students in need of academic support and connect them with tutoring, workshops, and other resources

Well-Being and Mental Health Support:

• Develop and implement student well-being programs focused on mental health, stress management, and emotional resilience
• Refer students to counseling or psychological services as needed and follow up on their well-being

Students Engagement and Development:

• Organize and manage extracurricular and co-curricular activities that foster personal growth, leadership, and community building
• Coordinate peer support programs, mentorship initiatives, and networking events to encourage students engagement and collaboration

Cultural and Social Support:

• Provide culturally sensitive support to students from diverse backgrounds, ensuring their needs and challenges are addressed in a manner that respects and celebrates their uniqueness
• Facilitate workshops and events that raise awareness of cultural diversity and inclusion on campus

Collaboration and Communication:

• Collaborate with faculty, staff, and external partners to ensure a holistic support system for students
• Act as the liaison between students and the university administration on matters related to student services and well-being

Crisis Management:

• Provide immediate support and guidance to students in crisis situations, including health emergencies, personal challenges, or academic difficulties
• Work with relevant campus resources to coordinate appropriate responses to student crises
• Be available to respond to student emergencies and critical events outside of regular working hours, ensuring timely and effective support when needed

Required Education

• A minimum of bachelor’s degree in a relevant field is required e.g. Business Administration or Education

Professional Experience

• 5-8 years of experience in student support services, academic advising, or student affairs, preferably in a higher education environment.
• Experience in events coordination
• Experience in working in a diverse environment
• The ability to communicate in English and Arabic is essential; knowledge of national culture and traditions is highly desired

Competencies and Skills

• Knowledge of university programs and operations, including Administrative and Academic Affairs, is preferred
• Strong interpersonal and communication skills with the ability to connect with students from diverse cultural and academic backgrounds
• Ability to work under pressure and manage multiple tasks simultaneously
• A compassionate, empathetic approach to student issues with a strong commitment to student success
• Proficient in using student management software and office productivity tools.
• Proficiency in Arabic and English is required
• Strong organizational and administrative skills
• Knowledge of well-being services and mental health support strategies in a university setting.

If you are interested, please submit your CV and Cover Letter via email to Kindly include the position you are applying for in the subject line.

Salary and further compensation commensurate with degree and experience. Benefits package includes health insurance, housing, and transportation, children school fees allowances subject to coordination of benefits.

GSU is committed to fair employment practices and encourages women and men of all national, ethnic, and religious backgrounds to apply and join our expanding team. UAE nationals are encouraged to apply. UAE residents are preferred.